FACILITIES MANAGEMENT HARD, SOFT AND SPECIALIST SERVICES

In Facilities Management, we often hear talk of Hard Services and Soft Services. So what are they? How do we remember the difference between the two? Can they be outsourced? And what about specialist services?
All this and more in today's video.
Link to outsourcing video: • FACILITIES MANAGEMENT ...
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[@TheXenonGroupUK]

And today's question - are you a hard services Facilities Manager, soft services FM or do you cover both?

[@milalees1585]

More of a soft services FM with main responsibilities being Reception, Cleaning, Photocopiers and some part of hard services such as AC maintenance and daily issues, repairs etc.

[@gauravkulkarni8790]

Wow...Fantastic... Simplest way to learn and with a funny way. Thanks for that. Hope to see more videos on facility management

[@njabejulius6952]

Very new here and learning alot for assignments.Thanks very much and hope to have more videos on FM

[@syedsaboorulhassan4714]

Amazingly explained. Really appreciate your efforts 😊😊

[@imanyassaee]

So good. Thanks a lot

[@whatsupjamie]

Love your videos!!! Keep doing them

[@hildefonskandjungu8852]

nice one, this one will help me in my FM Career

[@nonemega378]

Thanks for these headsup

[@seethalakshmigovindarajan209]

Can you do more videos about soft services

[@milalees1585]

Does a Pest control maintenance contract makes part of a specialist service or a soft service? I have always thought it's considered a soft service of the FM. We use a pest control company who attends callous for sightings of mice activities, but also carries out preventative maintenance such as weekend sticky board operations periodically.

[@Enlightened.Firdaush]

I am an Electrical Engineer. How can I apply for Facilities Manager.
Pls help me..
And I see ur all videos..each and every

[@farvez_mohammad5294]

Iam a fresher hotel management graduate with 6 months indistrial training and I ve got offer in a facility management company as a waiter in gulf..can I proceed this offer..will I have good career in future??please reply me your suggestion when you are free..

[@richief1893]

Hard Services, Soft Services, Specialist Services, Support Service & Building Services. Confusing?

[@TheXenonGroupUK]

It can be confusing, for sure! I would say that FM as a whole is a Support Service - it is there to support the core business of the organisation along with other support services such as HR, IT etc (see the video on 'What is FM' - ua-cam.com/video/IRepGz0I6JU/v-deo.html). Hard, Soft and Specialist services are as described in the video. Building Services is a bit of a grey area, but generally speaking it tends to be interchangeable with Hard Services. This can vary between organisations, however - like you said, it can be confusing!

[@dom294450]

Soft services n hard services

[@KaylaMoncivais]

Fantastic channel! I think you’d like our channel too! Please let us know what you think and go and have an amazing! 🌳🌙