I just opened a shop and was permanently shut down for allegedly submitting incorrect info. I checked the info multiple times before submitting it. The violation doesn't even explain what was incorrect. What a scam to get your personal info, in my opinion.
Happened to me also. Opened the shop at 6:52am and was approved. Two hours later I was deactivated and permanently suspended without even added a product. Facebook/Instagram must be rolling on the floor laughing.
Thank you so much for your immediate video upload regarding the same issue. I had happened to me last night when I actually just applied for the shop seller account to get activated. Instead I get violation deactivation before the initial activation even. I open another business account which got approved and then linked it my other TikTok user account and then same thing happened this other account again. It was driving me crazy and waisted so much of my night and all my day today trying to figure it out. Thank you again and I hope it will be resolved for all of us. At least I now know, they were not just targeting me
I received other violation my shop health and other metrics everything is good, I don't receive any other violation points, but TikTok deactivate my account and asking, Provide your documents, Id card bank statement, utility bill, Hand written shop name with date, and warehouse address and warehouse picture with holding in your hand your shop name and address, But I was integration with CJ dropshipping and printify and it's TikTok shop allowed him self, I don't have any physical warehouse I use my supplier printify and cjdropshipping which is TikTok shop allowed him self, I provide my id card bank statement and utility bill but they reject my 2 appeals and still my account is deactivated, I was get 16 orders 😊
Yeah, they sent me the same kind of baseless accusations about mystery "violations" and "points" against my account and "inconsistencies," and I hadn't even started the third step of the "5 steps to get up and running," which is shipping logistics! How the hell am I supposed to "prove" that an address is valid when I haven't even provided one yet? They asked for all of those same documents you mentioned, but neglected to answer a single question I'd asked for clarification. Absolutely infuriating and inexcusable behavior!
Thanks for the video! I was setting up an account. And before the account setup was completed, my account got banned. So I got into contact with their chat service and was able to get someone helpful from TikTok. Thanks for your video!
For real TT shop sucks because of this. What is worse is how it makes the seller feel because a lot of the time we didn't do anything wrong. One of my favorite stores I follow and have bought from their store is not there. This is f*cked.
They also love to make up excuses for withholding your payment and not paying you even after seller has received merchandise. I have joined with others filing FTC compliant, FBI complaint and seeking attorney for class action lawsuit. Some people are owed THOUSANDS of dollars. Best advice I can give is if you do TikTokShop also have other platforms you are building busienss on like Etsy, Instagram Shop, Facebook Shop, etc because you never want to put all your eggs in one basket especially when that basket is TikTokShop. I think they are total scammers to be honest. They are not folllowing US FTC regulations. Sellers have rights too!
im really feeling bummed about my shop. plenty listings, approved listings and then weeks later a random violation here and there on products that do well, and from my knowledge, all correct info. Now im getting all these violations and milestone violation which restricted me from listing products for 2 weeks! idk whats going on. anyone else?
UPDATE! I contacted support to notify them that I was unable to delete the account they had shut down. Subsequently, a few hours later I received another email stating that my shop was approved. WTF is going on over there?
They are bringing all the Chinese resellers on tiktok and for us we need to ship within 1-7 days. We can compete with the prices, they also get to have long shipping times. Makes no sense, maybe thats why we are getting banned
They banned my account unlinked my sellers account. Now it won’t let me link it back it’s saying multiple community guideline violations and that’s false. I had over $700 in commissions processing. 😢😢😢 Im a single mom I really needed that money bro.
OMG I am so sorry this is happening to you, not sure if your situation has something to do with the glitch that is happening now, but I really hope it gets resolved soon. Open support chats and tickets until they give you a clear answer.
They owe me money that is 2 months overdue and I have seen TikTok videos and read stories online from so many sellers who had their earnings withheld, never paid. My experience is that Live Chat is useless and when a support ticket response says its being escalated to a team and you will hear back in 24 - 48 hours, it means 2 weeks and then they will ask you for something you can not provide them...its all a delay tactic and they play sick mind games with sellers over money. @@PhoEvaCrowned
Same thing with my shop and creator commissions, my amount was very low though. I’m so sorry that you’re dealing with this. Something is very shady about all this and I definitely won’t let them steal from me twice. I would definitely suggest everyone that has any type of funds in their account to withdraw as often as possible or it’s just a matter of time before they steal it right from under you.
Same here but first shop was 3 weeks ago, haven’t sold a single item, was still setting up. 48 total violations at once with no explanation, appeal denied due to lack of required items for appeal. 2 days ago my backup shop with NOTHING, SAME THING. I also had about $50 in my TikTok shop for creator account that was tied to the first one that I earned in commissions from other shops and that was also shut down and I can’t access the money.
Same for me... I had just set up my account and hadn't even started setting up shipping logistics yet, much less posted or sold any products, but they suddenly closed my shop without any valid explanation. The hostile message they sent to notify me gave some vague bullshit excuse about "violations" and they even announced that they were keeping whatever balance was in my account or funds I might receive from current customers! WTF!? It made no actual difference to me since I hadn't done anything with the shop yet, so there was no money for them to withhold from me, but it should concern the hell out of active sellers that this arrogant platform will simply close your account for no valid reason or even rational justification, and they'll steal any revenue you've generated!
>> an image of your state business registration document and ID card, next to a handwritten note with your Shop name and the date. >> supporting documents with a minimum of two (2) of the following: warehouse documents displaying warehouse address, inventory invoices, bank statements, IRS documents showing registered business name and address, or recent utility bills that show your registered Shop name and address. An agent asked me in the above. What should I do?
I mean I submitted it and the first time it worked. Then they just turned around and did it again 48 hours later and then denied my appeal saying it was "ineligible for appeal" and outright closed the shop. I am now going back and forth with support who are "investigating" and "very sorry for the inconvenience". So...Good luck?
What you described about the second time is exactly what happened to my shop the first time. I hadn't even finished setting up the shop yet. It's completely ridiculous!@@bestnextthing
This is ridiculous. I just got permanently suspended for a "video violation". They didn't tell me exactly what was wrong with the video and was very vague about the information they needed for the appeal. It was a 6 point violation which still left my account in "excellent" status. And by their own policies, I shouldn't have even gotten a one day suspension. This is absolutely preposterous.
It seems like legitimate sellers are being caught up in the thousands of scam sellers and copyright sellers, seriously the amount of copyright infringing products on tiktok shops is insane, the platform is infested with people selling products they do not have the legal right to sell, and with platforms like Tiktok it eventually becomes their issue too, the same thing happened with Twitch the streaming platform, where for years streamers were playing popular music on their streams, Amazon had multiple governments all over the world threatening them for copyright infringement and DMCA and they were forced to take some action (although admittedly they fell into somewhat of a grey area) Tiktok has gone on massive banwaves pretty much every month for the last year as far as I can see and i'm not surprised, the real issue is the innocent ones being banned, and not really the amount, since so many are non compliant.
oh TikTok gives out false accusations too. My friend sold her own unique design tees and she was deactivated for selling dupes, LOL. It was her design and original
@@Blakonik_Streetwear Yeah my assumption here is that TikTok mostly relies on an automated bot that scans the platform and loads of genuine, original sellers get caught up in it sadly. They really need to get ahold of this issue
My shop has been permanently closed with no warning. No explanation why it was closed. My shop health was in good standing at the time my account was suspended. So confused
Thank you, for creating a video about this. I just opened my store, thinking i was going to make so much money. I am BANNED, i have no idea why. I spoke customer serv rep, not even he knows why it was suspended, this is ridiculous. I filed a 2nd appeal, with photos of proof, nothing am still banned. Thanks to your video, am contacting support and hopefully they can submit a ticket. FYI- I had like 5 mugs in my store lol nothing else, not even a sale. like wtfffff
in my case my account has been deactivated by TikTok shop. Please review your account violations on your "Shop Health" page. Not "Here". their is no Ticket for appeal 😢
Their chat service is useless sadly :( They don't have any information so I'm waiting on a response from opening a ticket with them. They said it's final though after 2 appeals (which I've done) so I really hope I get someone that can help!
My shop just got deactivated, I sent an appeal and waiting upon aproval. Thank god you posted this video or ele I wouldnt have know what to do. I hope all you guys fixed this problem. Lmk if you did and how.
Yes, it happened to me a few days ago. I got approved and shortly after got deactivated. They want so much identification just to even open it back up.
I opened mine last week. Posted my first item a couple days ago and my second today. Right after I posted my 2nd item they closed my shop saying I had a violation (not specific about the violation). They asked me to file an appeal along with my warehouse documents displaying the warehouse address and inventory invoices. I sell POD through Printify so I'm like how the hell do I do that. Contacted Printify and they said it's happened to many, they're working on working with TikTok to resolve this but that they cannot provide this information to us. So now what? so frustrating.
I’m in the same place. I connected mine to Printify, i made an appeal but it got denied for no good reason. Still banned. Are you still banned too? Any update?
I didnt try to appeal it yet because I contacted Printify and they said they're working with TikTok on this. Hoping they figure something out before the month is up for me to appeal. Then today I got an email from TikTok about "we detected some improper shipping fee settings which are abnormally high in your shipping template" which is so weird because I had my shipping set to FREE and put the cost into the tshirt. sooooo IDK wth is going on. @@somaymayy7084
Happened to me. I just uploaded many POD items from my Printify shop when Tiktok closed my shop. I have put in a request for a reinstatement. Hope THIS IS JUST A GLITCH. Keep at it, sharing your info and help - great stuff
@@melanier3720 Just happened to me. I was approved and then shut down due to an unknown violation. I hadn't even listed anything. However, I am glad this happened because they disable the ability to withdraw funds. Imagine if someone sells a bunch of items and can't get the money for those products sold. I submitted an appeal on an impulse but decided to not move forward with TikTok shop.
Did you have any luck? I went round and round with a damn bot for thirty plus minutes till it would allow me to talk to a person, and the person was not helpful. They couldn't tell me anything to protect my privacy.
It happened to me. I only had 4 products, no sales. I did first appeal. Denied! I contacted chat. They told me they think I have multiple stores. I only have one! I did exactly what support told me to do and still denied me. I'm going to contact chat again but I heard after two appeals you are SOL..... 😢
It happened to me as well.. I only have one store, yet tiktok strongly stated that my store is linked to one of deactivated stores. Who's store? Fyuuuh, what a day!
Me too ! it's amazing how quick you came up with this video.... I was a sleep for an hour, woke up to this mess, and you already have a video about it.... If I was into conspiracy theories I would say that YOU are the person behind this breakdown!!! just so you can get more channel subscribers :)))
Although, I hope it is. I don’t think this is a glitch. Last month when they shut down thousands of shops due to IP and copycat issues, many thought it was a glitch then and it wasn’t. Ti tok seems to be trying desperately to disassociate themselves with certain businesses. It’s really annoying and scary for food businesses being impacted.
@@1137ahmed I assume they meant Intellectual Property, there are thousands of Tiktok shops selling branded products they they don't own the rights to sell, for example people selling Disney labeled products that are not official, or even people making their own disney products like soft toys shaped like disney characters. The platform is infested with side hustle businesses selling things they are not legally allowed to sell.
I'm in chat now.....OR AT LEAST TRYING but getting nowhere. I got the same as everyone else yesterday but only opened my shop a week ago and only had one item listed. I can't get passed the BOT and going round and round. I can already tell, Friday is going to feel like a BAD MONDAY! Any updates from anyone else. FYI, I submitted an appeal yesterday but I'm not holding my breath that this will do any good. HELP!!!
@@arslanamr well I actually was dropshipping and my supplier was changing the tracking number to be usps numbers which was working. It could’ve been a glitch though because I had no problems before this glitch happened to everyone
@@donatelloraphael-us4fi that’s what I’m hoping for too hope you get yours too, I just contacted them again saying it was a glitch to see if maybe they’ll unban
Super frustrated. I have over 6000 following and am on chat right now on my phone and getting nowhere. They are saying that they don't have he option to remove the violation as the "teh" decisions are final???!!! They want me to create another account and start from scratch again and get 5000 followers! ugh
Yesterday I received an email that my TikTok shop has been suspended and received same violation notice. I don't understand what the reason is. I have contacted the support team but they said to submit an appeal along with all requested documents. Please advise what should I do now?
I experience the same error saying that my account is associated with deactivated account.I tried to submit an appeal twice but just got failed it no way to reactivate my account 😢 I hope TikTok shop will also do an action about this😢😢
Well, OK, so it's not just me and after reading these comments I don't think my shop got shut down for the reason I thought either. (I'm an American, both resident and citizen but am in the UK for a bit and logged on from here and forgot to put my VPN on, so I just assumed that must be it since I hadn't listed a product yet. Which TBF is a huge issue in and of itself because like what if you're like me and travel a lot? Or like someone else said in the military or something? Are you not supposed to be able to run a shop while you're travelling or working overseas even if you're allowed to have it under the rules and can submit every document under the sun to prove it?) As much as I bitch about Amazon, TTS is amateur hour.
Somehow, I escaped it. Does anyone on here know how to handle homemade items? My products stream in via my shopify store but a lot of them keep suspending (and then I get violations) because I don't have their product certificates that they want. I upload the front and back of my labels of my haircare products, but they still suspend. I have been trying to research this issue for 3 months now. Thanks :0)
Make sure the images are legible and high quality. No mockups, grab the bottle with the hand and take a clear photo. Most failed certificates are just because of the photo quality. Just make sure the label is completely visible.
@@Schyphaoh hey 👋 I make handmade jewellery and was thinking of selling on TikTok, but this was the first video I watched about it lol were you able to reinstate your shop? How was your experience overall prior to suspension if you don’t mind sharing? ❤ Is it worth trying?
Has anyone experienced them also deleted the tik tok account that was linked to the shop? I am unable to access my account now after registering for TikTok shop and getting this account closure message 24 hours later
This happened to me as well with 9000.00 profit disappearing in the night - I can't even believe it - What happens to our money - do we really lose everything
I'm trying to put t-shirts on but it won't let me select kids apparel. It show me the requirements but absolutely no clue how to get into contact to provide any information or even request. It's just some t-shirt designs, and unfortunately there's no unisex section in category but hopefully I'll be able to list everything twice for male and female if I can ever get around this restriction causing my listing to fail / suspended. Just tried to copy my Etsy shop on to tiktok store do printify
I submitted an appeal immediately, but I have heard nothing!? Then I received all of a sudden a few days later notification saying that I qualify for the creator program that I can open a shop?? But when I go to try to open a new shop, it still tells me that my account is suspended?? And also as far as the ticket thing goes, I submitted a ticket which was supposed to be my appeal, but then when I go back to look right after and view my pending ticket request for support, it didn't exist anymore!? It was not there it did not show any submitted tickets pending request for help, nothing!! I'm so pissed off I'm so frustrated I didn't even do anything else I just logged out!
Thank you for your help with this. I just experienced this last night after listing my first product on my TikTok shop. I opened chat with live agent and I was basically told the same thing so I am now waiting 24 to 48 hours to see if they can reopen my shop, fingers crossed.🤞
This happened to me twice both times creating a new account without even posting one item. Not only that every time I go back to the seller Paige it takes me to upload my ID and create an account and then it tells me I already have an account I cannot create anymore.
My shop was open for about a month and I was doing print on demand clothing. I went to upload a drop shipping item from CJ dropshipping and they deactivated my account with no explanation.
I applied for a business account and provided all my business info. They sent me an email that I am permanently banned for violations. What violations. I never started any TicTok business and they say the store is deactivated. What A crock of shit. Someone should start a USA form of TicTok.
I was wondering what was going on. Several of my affiliate videos were saying the shops were closed but it seemed strange because they are very big shops. Anyways good luck to you
Happened to me the same last night.. everything on my account is good but still suspended with no reason. such a pathetic unprofessional and incompetent customer service by tiktok
I'm still waiting. I submitted it. But instead of a live person....I could only get the learn more button. I never entered into a conversation. This is just the first day. I will try back tomorrow and see if there is any correspondence. This was my first time selling on line. I was so excited when I achieved active status. Less than 48 hours later.....Deactiviation....DE moralizing!
I do affiliate videos for many products, and yes… MANY of the sellers I work with were shut down. Is there any way to attach a different link to an existing video, or only to repost it??
hey there! am wondering, I got banned but im only wanting to do affiliate marketing for other shops. How did you get yours to work? Any help is appreciated (:
You just gave me an idea. Before TikTok shop businesses used influencers all the time. It was generally big companies but I have considered finding someone to help me and then up popped TikTok shop. They may lose business when people realize they don't need the middle man.
@@tybxjoka_ I got the violation taken off and they won’t reactivate my account I’ve tried multiple times I don’t even know if I can open another one :(
Me pasó igual, me activaron la cuenta una hora después pero todos los productos estaban desactivados. Tuve que editar uno por uno y subir algunas fotos de mis empaques mostrando la etiqueta de ingredientes ( mi marca es Skincare) y así pude activar los productos y están visibles nuevamente
It happened to me after I watched your video on how to connect tiktok shop with dropshipping it was prob around same time as this. I cried, and then tried to contact them and no one got back to me. So I deleted everything and gave up. Worst worst worst customer service they have.
Same here, but for me, it happened within HOURS! I completed the first two of the "5 steps to get up and running," they notified me that my account was approved, and before I'd had a chance to do anything else, withing just a couple of hours, they sent me another e-mail notifying me that my shop had been permanently closed (along with a lot of hostile language about them withholding any funds in my account! - Thankfully, there was no money in my account for them to steal from me).
Right! I spent way too much time trying to get my shop set up then making videos promoting other products to get banned and my funds confiscated, their policies and procedures and missions and training are all about as clear as dirty motor oil. Something is definitely shady with the whole thing, I’m out.
@@randomnesswithraynemarie I don't think they're organized enough to be shady. I think they just flat out are incompetent and haven't even begun to think their policies through. They launched it way before they were ready. For example, do you know for sure *you* can't just go open another account? Because I haven't seen anything in the policies or received anything from them saying either I or my LLC are banned, just that the *account* is banned. I haven't been banned by Amazon but I have seen those notices and they tell you both your account is banned AND you are banned. So, I'm probably going to try to open another account with the same info just to see what happens. I won't be surprised at all if they let me because I don't think they're flagging people.
Happened to me but on the affiliate side of things, and a generic message as of why still waiting for a reply to my ticket but will see, maybe I should use the chat feature
I just got an email that my TikTok shop is deactivated and no explanation of what is my violation the customer support didn’t know what to do or why my store is closed also my appeal rejected due missing supporting documents. Can you please tell me what documentation you sent to them?
Oh my God im being paranoid thinking what happened in my tiktok shop😢 thank you for letting me know that im not the only one, hoping they will fix it soon😓
I wasn't able to link my shop account to my profile, I send multiples appeal tickets the minute they link it I was banned for violations I never heard of and mind ya I have never sold anything yet. I appeal they send me an email saying shop closure rejected because ineligible for appeal WTF
I opened tts using a sole owner ship and get approved. I forget I can’t use that business account is relate to my husband. So I open another tts under individual license, I approved to open. After imported my first product to the shop. This morning I get a violation suspension Incorrect Registration Information. Both stores are selling similar homemade items, the only different are the name. After hours of searching I reply I put the wrong label from one store to the other. Can I just close both accounts and register again, will thats works. I don’t know what to do can you please help? Thank you for the useful video.
Great question! I'd also like to know the answer since the same thing happened to me for the same BS excuses, but my shop wasn't even open yet. I'd only completed the first two of the "5 steps to get up and running." If there's some requirement about the shop name that we've violated, then WTF don't they just explain that and give us a way to correct the error!?
@@pk9156 As far as I can tell, "Ineligible for Appeal" is TikTok's way of saying "GFY!" It means they're refusing to reconsider their baseless decision under any circumstances. The entire system is automated and there's no way to get a logical response from a live human. My guess is that the only possible solution is to start over by creating a new shop, but I have no idea whether it would be approved if I use any of the same personal information again. I don't even have any products to sell yet and I now know that I can't trust the platform to function rationally, so I don't plan to waste any more time on it now.
Hello, Thank you for sharing this experience 🙏🏼 I need your help. More than two months ago I registered a product, and I used a word comparing my Product with that of another well-known brand, but only saying that its Quality was exactly the same, they froze my product, I made the appeal and I still don't get a response, I want to remove or fix the problem and it doesn't give me access either. Can I republish that same Product? won't it give me a problem? I HOPE YOU CAN HELP ME 😌🙏🏼
Hello, I was hoping to get some help/info. My Tik Tok shop was permanently closed due to inconsistent delivery because I was using Amazon as a supplier and Tacotracking for tracking numbers. Is there anyway I can get my TikTok shop reinstated? If I were to create a new account, do I have input all new information as in a different identity or do I have to create a business account and create a LLC? Could the IP address be the same or should I use a VPN? Thank you, I would greatly appreciate your help.
@@TheEcomBull I found it in shop - shop health -violations - but what they told me the reason for my shop being closed is "Violation Reason We have noticed activity from your Shop that violates our TikTok Shop policies. As a result, your Shop has been deactivated. As a result, your Shop has been deactivated. " - I haven’t even sold ANYTHING AT ALL, and it's funny because I went to talk to an agent after watching your video, AGENT TOLD ME IT LOCKS LIKE A GLITCH AND MADE A TICKET FOR ME :0 they replied to the ticket , with "Unfortunately, we believe your behaviour has violated our platform's policy and will create harmful impacts on our customers and our platform" - IT'S A BOT ,AGAIN, I haven’t even created any videos with my products or open normal TikTok account yet.... please share your thoughts
@@OxanaRumyantseva same exact thing happened to me down to the agent saying it’s a glitch. I had not made a sale or even finished my shop but they sure stole the petty $50 in my creator account from product commissions, it’s clearly a scam to take our money and they definitely could care less about US regulations
dude love u man lol you have taught me so much from your videos, and this tiktok crap happened to me smh, would love to talk one on one with u and pick your brain lol thx!!
Yes it exact same thing happened to me as the commenter below me in this comment section!! I worked for 3 days creating products to load into my store, then I became approved and started loading products into my store that I had created. I only had four products loaded into my store when I received notification and emails that my shop was suspended, my creator shop account was deactivated!! With no explanation, I can't get an explanation from any kind of support at tick tock, nothing!? I did nothing wrong, I read all of the guidelines and rules before I create any products and then again before I added my products. Everything was completely original, I went through print on demand shops and I didn't steal anybody's ideas there was nothing that was explicit content, nothing!
Please its a humble request i got bann bcz of misbehaviour activity even i did not get any sale can you talk to him for me ?? I submit appeal but they reject my appeal
No wonder why the govt wants to ban tiktok! They approved my shop but banned the regular tiktok account i never posted anything at all! I only entered the same business details and IRS tax proof and state tax proof from the shop dashboard!!! BS scam
How did you get a chat going? I don’t seem to have that option..I put in a ticket and they sent me an email asking for business warehouse info and utility bills and I’m an individual seller and don’t have any of that info
I received the same email although I am still receiving messages from the TikTok shop stating I have messages waiting. Also, I have the same metrics you've shown..I'm so confused
I also got deactivated in February. Just watched your video and contacted a human being on TTS chat. Told me to be patient even though it's been 3 months! They are now escalating after I asked multiple times. I'll come back and let you all know if I get reactivated.
@niyaapooh1348 Cool. Do you have a link to them, please? I just got a default reply from TTS support saying 'tell us about your problem in more detail" Grrrrrrrr.
Mine got hit for fraudulent shipping and they are asking me to show me with my id in front of the warehouse I have in my template. My shop was in perfect health
@@TheEcomBull so here’s my situation. I am an American citizen but am currently stationed overseas but I put my address in the states and used EBay in the states to fulfill. What I’m assuming the only reason why I am getting this fraudulent shipping is maybe because I had express and standard on when the shipping times were just economy but still I should not have my entire account permanently banned as they all got delivered regardless. And I also replied to all messages about when their order would arrive
If shipping is late you will get violations that reflect that, but the fraudulent shipping ban could be because you didn’t had the correct warehouses added on your account. Because ebay has multiple warehouses I assume, and you never know from which one they will be shipping?
@@TheEcomBull so basically before this one fraudulent shipping ban I had not one violation. 0. When I first made the shop I had put CJ’s warehouse for a product I was going to do but never did and just never changed the warehouse. So it could be that I’m not sure, but I also had positive reviews on my shop so I know they actually got they products
Please confirm if TikTok shop is allowed for print on demand products using third party like printful. Also in my country it’s banned but I am selling in US. If I create TikTok account using my llc details and vpn service to create account will it allow me ?
I just opened a shop and was permanently shut down for allegedly submitting incorrect info. I checked the info multiple times before submitting it. The violation doesn't even explain what was incorrect. What a scam to get your personal info, in my opinion.
That's exactly what happened to me too! 😡
me also @@GaoMingyu_Evans
@@GaoMingyu_Evans Same here.
Same happened to me did you find a solution?
iIM SO SICK of the TIKTOK glitches.. Its ALL the time
Are you a tiktok seller
You have no idea, Facebook ads manager is this but on steroids
@@Cartman.griffinthat’s discouraging, I’ve been trying to learn about fb ads
Tiktok is a joke
@@Cartman.griffin omg hahahaha LOL
Happened to me also. Opened the shop at 6:52am and was approved. Two hours later I was deactivated and permanently suspended without even added a product. Facebook/Instagram must be rolling on the floor laughing.
Same here
Consider it a blessing that you didn't get banned when they owed you money.
Same! Literally the next day after activation it was deactivated
True
@@Blakonik_Streetwearit will happen again but next time more money
Have to admit appreciate you addressing this issue so quickly, that was hella fast lol thanks
Thank you so much for your immediate video upload regarding the same issue. I had happened to me last night when I actually just applied for the shop seller account to get activated. Instead I get violation deactivation before the initial activation even. I open another business account which got approved and then linked it my other TikTok user account and then same thing happened this other account again. It was driving me crazy and waisted so much of my night and all my day today trying to figure it out. Thank you again and I hope it will be resolved for all of us. At least I now know, they were not just targeting me
Same here, did you get a ticket like the video showed?
Did your account get resolved?
I received other violation my shop health and other metrics everything is good, I don't receive any other violation points, but TikTok deactivate my account and asking, Provide your documents, Id card bank statement, utility bill, Hand written shop name with date, and warehouse address and warehouse picture with holding in your hand your shop name and address, But I was integration with CJ dropshipping and printify and it's TikTok shop allowed him self, I don't have any physical warehouse I use my supplier printify and cjdropshipping which is TikTok shop allowed him self, I provide my id card bank statement and utility bill but they reject my 2 appeals and still my account is deactivated, I was get 16 orders 😊
They know that and its all a sick game, asking you for what you cannot provide them as an excuse not to pay you.
I’m having the SAME issue
Yeah, they sent me the same kind of baseless accusations about mystery "violations" and "points" against my account and "inconsistencies," and I hadn't even started the third step of the "5 steps to get up and running," which is shipping logistics! How the hell am I supposed to "prove" that an address is valid when I haven't even provided one yet? They asked for all of those same documents you mentioned, but neglected to answer a single question I'd asked for clarification. Absolutely infuriating and inexcusable behavior!
I just had this same thing did you sign up as a corporation as a solo person?
I wouldn’t send all that information to China 😂😂
Thanks for the video! I was setting up an account. And before the account setup was completed, my account got banned. So I got into contact with their chat service and was able to get someone helpful from TikTok. Thanks for your video!
For real TT shop sucks because of this. What is worse is how it makes the seller feel because a lot of the time we didn't do anything wrong. One of my favorite stores I follow and have bought from their store is not there. This is f*cked.
They also love to make up excuses for withholding your payment and not paying you even after seller has received merchandise. I have joined with others filing FTC compliant, FBI complaint and seeking attorney for class action lawsuit. Some people are owed THOUSANDS of dollars. Best advice I can give is if you do TikTokShop also have other platforms you are building busienss on like Etsy, Instagram Shop, Facebook Shop, etc because you never want to put all your eggs in one basket especially when that basket is TikTokShop. I think they are total scammers to be honest. They are not folllowing US FTC regulations. Sellers have rights too!
im really feeling bummed about my shop. plenty listings, approved listings and then weeks later a random violation here and there on products that do well, and from my knowledge, all correct info. Now im getting all these violations and milestone violation which restricted me from listing products for 2 weeks! idk whats going on. anyone else?
UPDATE! I contacted support to notify them that I was unable to delete the account they had shut down. Subsequently, a few hours later I received another email stating that my shop was approved. WTF is going on over there?
Omg, well congrats
@@TheEcomBull Thanks but as it turns out it is still closed. What a joke!
They are bringing all the Chinese resellers on tiktok and for us we need to ship within 1-7 days. We can compete with the prices, they also get to have long shipping times. Makes no sense, maybe thats why we are getting banned
I noticed! Their items are dirt cheap there’s no way we can compete with that literally shoes for $3-$5 smh
They banned my account unlinked my sellers account. Now it won’t let me link it back it’s saying multiple community guideline violations and that’s false. I had over $700 in commissions processing. 😢😢😢 Im a single mom I really needed that money bro.
OMG I am so sorry this is happening to you, not sure if your situation has something to do with the glitch that is happening now, but I really hope it gets resolved soon. Open support chats and tickets until they give you a clear answer.
@@TheEcomBull I put in a ticket I’m gonna try to chat with a live agent now.
They owe me money that is 2 months overdue and I have seen TikTok videos and read stories online from so many sellers who had their earnings withheld, never paid. My experience is that Live Chat is useless and when a support ticket response says its being escalated to a team and you will hear back in 24 - 48 hours, it means 2 weeks and then they will ask you for something you can not provide them...its all a delay tactic and they play sick mind games with sellers over money. @@PhoEvaCrowned
Same thing with my shop and creator commissions, my amount was very low though. I’m so sorry that you’re dealing with this. Something is very shady about all this and I definitely won’t let them steal from me twice. I would definitely suggest everyone that has any type of funds in their account to withdraw as often as possible or it’s just a matter of time before they steal it right from under you.
@@randomnesswithraynemarie did it happen yesterday???
Same here but first shop was 3 weeks ago, haven’t sold a single item, was still setting up. 48 total violations at once with no explanation, appeal denied due to lack of required items for appeal. 2 days ago my backup shop with NOTHING, SAME THING. I also had about $50 in my TikTok shop for creator account that was tied to the first one that I earned in commissions from other shops and that was also shut down and I can’t access the money.
Same for me... I had just set up my account and hadn't even started setting up shipping logistics yet, much less posted or sold any products, but they suddenly closed my shop without any valid explanation. The hostile message they sent to notify me gave some vague bullshit excuse about "violations" and they even announced that they were keeping whatever balance was in my account or funds I might receive from current customers! WTF!? It made no actual difference to me since I hadn't done anything with the shop yet, so there was no money for them to withhold from me, but it should concern the hell out of active sellers that this arrogant platform will simply close your account for no valid reason or even rational justification, and they'll steal any revenue you've generated!
>> an image of your state business registration document and ID card, next to a handwritten note with your Shop name and the date.
>> supporting documents with a minimum of two (2) of the following: warehouse documents displaying warehouse address, inventory invoices, bank statements, IRS documents showing registered business name and address, or recent utility bills that show your registered Shop name and address.
An agent asked me in the above. What should I do?
I mean I submitted it and the first time it worked. Then they just turned around and did it again 48 hours later and then denied my appeal saying it was "ineligible for appeal" and outright closed the shop. I am now going back and forth with support who are "investigating" and "very sorry for the inconvenience". So...Good luck?
What you described about the second time is exactly what happened to my shop the first time. I hadn't even finished setting up the shop yet. It's completely ridiculous!@@bestnextthing
Can you do a video on affiliate violations? I’m an affiliate of my shop and was suspended due to ridiculous violations.
This is ridiculous. I just got permanently suspended for a "video violation". They didn't tell me exactly what was wrong with the video and was very vague about the information they needed for the appeal. It was a 6 point violation which still left my account in "excellent" status. And by their own policies, I shouldn't have even gotten a one day suspension. This is absolutely preposterous.
So happy to hear at the end that you got your shop back open
It seems like legitimate sellers are being caught up in the thousands of scam sellers and copyright sellers, seriously the amount of copyright infringing products on tiktok shops is insane, the platform is infested with people selling products they do not have the legal right to sell, and with platforms like Tiktok it eventually becomes their issue too, the same thing happened with Twitch the streaming platform, where for years streamers were playing popular music on their streams, Amazon had multiple governments all over the world threatening them for copyright infringement and DMCA and they were forced to take some action (although admittedly they fell into somewhat of a grey area)
Tiktok has gone on massive banwaves pretty much every month for the last year as far as I can see and i'm not surprised, the real issue is the innocent ones being banned, and not really the amount, since so many are non compliant.
oh TikTok gives out false accusations too. My friend sold her own unique design tees and she was deactivated for selling dupes, LOL. It was her design and original
@@Blakonik_Streetwear Yeah my assumption here is that TikTok mostly relies on an automated bot that scans the platform and loads of genuine, original sellers get caught up in it sadly. They really need to get ahold of this issue
Bro wtf is wrong with TikTok, I literally got violated before my shop had been approved. I swear I’m done with these TikTok glitches!
Same here! 😡
It’s happened me twice
@@GaoMingyu_EvansSAME DID YALL FIX IT?
TikTok is fucked up!!!
My shop has been permanently closed with no warning. No explanation why it was closed. My shop health was in good standing at the time my account was suspended. So confused
Same here
@@ToxicFamily_2244SAME DID YALL FIX IT?
Thank you, for creating a video about this. I just opened my store, thinking i was going to make so much money. I am BANNED, i have no idea why. I spoke customer serv rep, not even he knows why it was suspended, this is ridiculous. I filed a 2nd appeal, with photos of proof, nothing am still banned. Thanks to your video, am contacting support and hopefully they can submit a ticket. FYI- I had like 5 mugs in my store lol nothing else, not even a sale. like wtfffff
My shop closed due to copycat restrictions a month ago and I lost $6,500. Not sure if it’s just frozen or if the funds have been seized 😭
you was doing dropshipping on TTS
It's called Chinese stole your money and nothing no one will do about it
@@Motivationstation82yea I lost $8,430 for the same reason
in my case my account has been deactivated by TikTok shop. Please review your account violations on your "Shop Health" page. Not "Here". their is no Ticket for appeal 😢
Their chat service is useless sadly :( They don't have any information so I'm waiting on a response from opening a ticket with them. They said it's final though after 2 appeals (which I've done) so I really hope I get someone that can help!
My shop just got deactivated, I sent an appeal and waiting upon aproval. Thank god you posted this video or ele I wouldnt have know what to do. I hope all you guys fixed this problem. Lmk if you did and how.
HEY GOT BANNED WITHOUT EVEN ADDING PRODUCTS YET. DID YOU FIX IT?
Yes, it happened to me a few days ago. I got approved and shortly after got deactivated. They want so much identification just to even open it back up.
Wow, what bullshit from TT is this!! This is completely unacceptable. Way to create confidence in a platform that you are actively trying to grow.
I opened mine last week. Posted my first item a couple days ago and my second today. Right after I posted my 2nd item they closed my shop saying I had a violation (not specific about the violation). They asked me to file an appeal along with my warehouse documents displaying the warehouse address and inventory invoices. I sell POD through Printify so I'm like how the hell do I do that. Contacted Printify and they said it's happened to many, they're working on working with TikTok to resolve this but that they cannot provide this information to us. So now what? so frustrating.
I’m in the same place. I connected mine to Printify, i made an appeal but it got denied for no good reason. Still banned. Are you still banned too? Any update?
I didnt try to appeal it yet because I contacted Printify and they said they're working with TikTok on this. Hoping they figure something out before the month is up for me to appeal. Then today I got an email from TikTok about "we detected some improper shipping fee settings which are abnormally high in your shipping template" which is so weird because I had my shipping set to FREE and put the cost into the tshirt. sooooo IDK wth is going on. @@somaymayy7084
Did you sign up as "corporation"? Instead of solo?
no, not as a corp. @@quotes_funnyshows
Happened to me. I just uploaded many POD items from my Printify shop when Tiktok closed my shop. I have put in a request for a reinstatement. Hope THIS IS JUST A GLITCH. Keep at it, sharing your info and help - great stuff
Same.. what happened??
Update?
@@melanier3720 Just happened to me. I was approved and then shut down due to an unknown violation. I hadn't even listed anything. However, I am glad this happened because they disable the ability to withdraw funds. Imagine if someone sells a bunch of items and can't get the money for those products sold. I submitted an appeal on an impulse but decided to not move forward with TikTok shop.
My products were frozen for missing brand info and basically they want trademarked product and sellers/ resellers
Last night I tried to submit a ticket and the submit button just kept cycling😢 Thank you for mentioning the chat option. I am doing this next.
Did you have any luck? I went round and round with a damn bot for thirty plus minutes till it would allow me to talk to a person, and the person was not helpful. They couldn't tell me anything to protect my privacy.
It happened to me. I only had 4 products, no sales. I did first appeal. Denied! I contacted chat. They told me they think I have multiple stores. I only have one! I did exactly what support told me to do and still denied me. I'm going to contact chat again but I heard after two appeals you are SOL..... 😢
It happened to me as well.. I only have one store, yet tiktok strongly stated that my store is linked to one of deactivated stores. Who's store? Fyuuuh, what a day!
Me too ! it's amazing how quick you came up with this video.... I was a sleep for an hour, woke up to this mess, and you already have a video about it.... If I was into conspiracy theories I would say that YOU are the person behind this breakdown!!! just so you can get more channel subscribers :)))
...but did it work? did you subscribe?
I did :))@@TheEcomBull
Worth it
😂😂😂
Although, I hope it is. I don’t think this is a glitch. Last month when they shut down thousands of shops due to IP and copycat issues, many thought it was a glitch then and it wasn’t. Ti tok seems to be trying desperately to disassociate themselves with certain businesses. It’s really annoying and scary for food businesses being impacted.
I heard about them shutting down accounts for copycat issues but what is the IP part?
@@1137ahmed intellectual property… it’s all the same. Trademarked Imagery and wording all apply
@@1137ahmed I assume they meant Intellectual Property, there are thousands of Tiktok shops selling branded products they they don't own the rights to sell, for example people selling Disney labeled products that are not official, or even people making their own disney products like soft toys shaped like disney characters. The platform is infested with side hustle businesses selling things they are not legally allowed to sell.
I'm in chat now.....OR AT LEAST TRYING but getting nowhere. I got the same as everyone else yesterday but only opened my shop a week ago and only had one item listed. I can't get passed the BOT and going round and round. I can already tell, Friday is going to feel like a BAD MONDAY! Any updates from anyone else. FYI, I submitted an appeal yesterday but I'm not holding my breath that this will do any good. HELP!!!
Happened to me too. But mine was for “fraudulent shipping behaviors” I opened a ticket and they said it’s permanent
Can you please explain what kind of methods you used that were considered "fraudulent" by TikTok?
@@arslanamr well I actually was dropshipping and my supplier was changing the tracking number to be usps numbers which was working. It could’ve been a glitch though because I had no problems before this glitch happened to everyone
@@FuRyMotionnah man they caught ya, it was only a matter of time. Same shit happened to me g. Hopefully you get your whole payout
@@donatelloraphael-us4fi that’s what I’m hoping for too hope you get yours too, I just contacted them again saying it was a glitch to see if maybe they’ll unban
After permanent closed can we get our amount
Super frustrated. I have over 6000 following and am on chat right now on my phone and getting nowhere. They are saying that they don't have he option to remove the violation as the "teh" decisions are final???!!! They want me to create another account and start from scratch again and get 5000 followers! ugh
same here, I haven't even chance yet to upload my products, by account's health shows that is good.
Likewise, but I hadn't even set up my shipping logistics yet, much less posted any products to sell. It's insane!
SAME DID YALL FIX IT? @VERAMERIT@@GaoMingyu_Evans
same thing for me! Are you still banned? Any update?
Yesterday I received an email that my TikTok shop has been suspended and received same violation notice. I don't understand what the reason is. I have contacted the support team but they said to submit an appeal along with all requested documents. Please advise what should I do now?
SAME DID YALL FIX IT?
@awesometv3090 what stuff are they asking for??
I experience the same error saying that my account is associated with deactivated account.I tried to submit an appeal twice but just got failed it no way to reactivate my account 😢 I hope TikTok shop will also do an action about this😢😢
Well, OK, so it's not just me and after reading these comments I don't think my shop got shut down for the reason I thought either. (I'm an American, both resident and citizen but am in the UK for a bit and logged on from here and forgot to put my VPN on, so I just assumed that must be it since I hadn't listed a product yet. Which TBF is a huge issue in and of itself because like what if you're like me and travel a lot? Or like someone else said in the military or something? Are you not supposed to be able to run a shop while you're travelling or working overseas even if you're allowed to have it under the rules and can submit every document under the sun to prove it?) As much as I bitch about Amazon, TTS is amateur hour.
Somehow, I escaped it. Does anyone on here know how to handle homemade items? My products stream in via my shopify store but a lot of them keep suspending (and then I get violations) because I don't have their product certificates that they want. I upload the front and back of my labels of my haircare products, but they still suspend. I have been trying to research this issue for 3 months now. Thanks :0)
Make sure the images are legible and high quality. No mockups, grab the bottle with the hand and take a clear photo. Most failed certificates are just because of the photo quality. Just make sure the label is completely visible.
@@TheEcomBull Thank You --- I will try that :0)
@@Schyphaoh hey 👋 I make handmade jewellery and was thinking of selling on TikTok, but this was the first video I watched about it lol were you able to reinstate your shop? How was your experience overall prior to suspension if you don’t mind sharing? ❤ Is it worth trying?
Has anyone experienced them also deleted the tik tok account that was linked to the shop? I am unable to access my account now after registering for TikTok shop and getting this account closure message 24 hours later
This happened to me as well with 9000.00 profit disappearing in the night - I can't even believe it - What happens to our money - do we really lose everything
Did u ever get that money back?
Just happened to me today at 2:45. I got deactivated and ALL of my affiliate commissions suspended and I can not get the money!
I also opened a tts yesterday and they froze my fund account, but I’m scared they will ban my account
U received a freeze fund for 30 days? I got the same thing. Did u ever appeal and did they release the freeze after 30 days?
still happened 3 months later tt gotta fix this shit
I'm trying to put t-shirts on but it won't let me select kids apparel. It show me the requirements but absolutely no clue how to get into contact to provide any information or even request. It's just some t-shirt designs, and unfortunately there's no unisex section in category but hopefully I'll be able to list everything twice for male and female if I can ever get around this restriction causing my listing to fail / suspended. Just tried to copy my Etsy shop on to tiktok store do printify
I submitted an appeal immediately, but I have heard nothing!? Then I received all of a sudden a few days later notification saying that I qualify for the creator program that I can open a shop?? But when I go to try to open a new shop, it still tells me that my account is suspended?? And also as far as the ticket thing goes, I submitted a ticket which was supposed to be my appeal, but then when I go back to look right after and view my pending ticket request for support, it didn't exist anymore!? It was not there it did not show any submitted tickets pending request for help, nothing!! I'm so pissed off I'm so frustrated I didn't even do anything else I just logged out!
Thank you for your help with this. I just experienced this last night after listing my first product on my TikTok shop. I opened chat with live agent and I was basically told the same thing so I am now waiting 24 to 48 hours to see if they can reopen my shop, fingers crossed.🤞
Mine was banned too they said i tagged my product to my videos promoting items i handmade and they said i posted irrelevant content 😡
That’s insulting 😂
This happened to me twice both times creating a new account without even posting one item. Not only that every time I go back to the seller Paige it takes me to upload my ID and create an account and then it tells me I already have an account I cannot create anymore.
My shop was open for about a month and I was doing print on demand clothing. I went to upload a drop shipping item from CJ dropshipping and they deactivated my account with no explanation.
I applied for a business account and provided all my business info. They sent me an email that I am permanently banned for violations. What violations. I never started any TicTok business and they say the store is deactivated. What A crock of shit. Someone should start a USA form of TicTok.
It happened to me on the first wave and they won’t reinstate it and they will not give me my money back
Happened to us too with great health. Insane...
I was wondering what was going on. Several of my affiliate videos were saying the shops were closed but it seemed strange because they are very big shops. Anyways good luck to you
Thank you! it seems like it is fixed now for some stores, and propagating slowly.
Happened to me the same last night.. everything on my account is good but still suspended with no reason. such a pathetic unprofessional and incompetent customer service by tiktok
I'm still waiting. I submitted it. But instead of a live person....I could only get the learn more button. I never entered into a conversation. This is just the first day. I will try back tomorrow and see if there is any correspondence. This was my first time selling on line. I was so excited when I achieved active status. Less than 48 hours later.....Deactiviation....DE moralizing!
I do affiliate videos for many products, and yes… MANY of the sellers I work with were shut down. Is there any way to attach a different link to an existing video, or only to repost it??
hey there! am wondering, I got banned but im only wanting to do affiliate marketing for other shops. How did you get yours to work? Any help is appreciated (:
You just gave me an idea. Before TikTok shop businesses used influencers all the time. It was generally big companies but I have considered finding someone to help me and then up popped TikTok shop. They may lose business when people realize they don't need the middle man.
I also had 4 violation points and i didnt see a single thing in prohibited items that I was selling and now im suspended and nothing
Me too
@@tybxjoka_ I appealed and the rejected it twice I’m so disheartened
@@tybxjoka_ I got the violation taken off and they won’t reactivate my account I’ve tried multiple times I don’t even know if I can open another one :(
My shop was closed with reason: sending out items not as describes in listing. I HAVE YET TO RECEIVE ANY ORDERS!
Me pasó igual, me activaron la cuenta una hora después pero todos los productos estaban desactivados. Tuve que editar uno por uno y subir algunas fotos de mis empaques mostrando la etiqueta de ingredientes ( mi marca es Skincare) y así pude activar los productos y están visibles nuevamente
It happened to me after I watched your video on how to connect tiktok shop with dropshipping it was prob around same time as this. I cried, and then tried to contact them and no one got back to me. So I deleted everything and gave up. Worst worst worst customer service they have.
It happened to me when I was uploading products. It happened today. Ugh
did your shop is open right now or no can i ask
It happened to me also I haven't even sold anything and it said I had 48 violation so I'm really confused just signed up 3 weeks ago
Same here, but for me, it happened within HOURS! I completed the first two of the "5 steps to get up and running," they notified me that my account was approved, and before I'd had a chance to do anything else, withing just a couple of hours, they sent me another e-mail notifying me that my shop had been permanently closed (along with a lot of hostile language about them withholding any funds in my account! - Thankfully, there was no money in my account for them to steal from me).
SAME DID YALL FIX IT?
Scre-w them, I'm not selling on that platform again, what happened today was stressful
Right! I spent way too much time trying to get my shop set up then making videos promoting other products to get banned and my funds confiscated, their policies and procedures and missions and training are all about as clear as dirty motor oil. Something is definitely shady with the whole thing, I’m out.
@@randomnesswithraynemarie I don't think they're organized enough to be shady. I think they just flat out are incompetent and haven't even begun to think their policies through. They launched it way before they were ready. For example, do you know for sure *you* can't just go open another account? Because I haven't seen anything in the policies or received anything from them saying either I or my LLC are banned, just that the *account* is banned. I haven't been banned by Amazon but I have seen those notices and they tell you both your account is banned AND you are banned. So, I'm probably going to try to open another account with the same info just to see what happens. I won't be surprised at all if they let me because I don't think they're flagging people.
I got the same issue. The agent was helpless and I felt like chatting with a robot. It's terrible experience with their their support team.
Is it be reactivated
Happened to me but on the affiliate side of things, and a generic message as of why still waiting for a reply to my ticket but will see, maybe I should use the chat feature
Thank you for the video! Can I ask if you know , after banning you TikTok permanently will they shadow ban you TikTok account?
They do. I had a wrongfull ban and i was shadowbanned for two days. It was AWFUL
i have been dealing with this for 2 MONTHS!!!!!!!!! I AM SO SICK OF TIKTOK! THEY DONT EVEN UNDERSTAND WHAT THEY ARE DOING
I feel you!!!
I just got an email that my TikTok shop is deactivated and no explanation of what is my violation the customer support didn’t know what to do or why my store is closed also my appeal rejected due missing supporting documents. Can you please tell me what documentation you sent to them?
Oh my God im being paranoid thinking what happened in my tiktok shop😢 thank you for letting me know that im not the only one, hoping they will fix it soon😓
I created a new shop and then within 1o minutes my shop was close permanently but I appeal twice then it was re open
TIKTOK managements is already mess up within themselves.
Just happened to me. Should I wait for them to fix it automatically? Or do I need to open a ticket with them.
Yep. They are horrific. I'm trying to delete the shop account now.
What’s the final outcome my daughter is going through this
I’m having the same issue. Still suspended it has been more than 24 days. They created ticket but has not been fixed yet
I wasn't able to link my shop account to my profile, I send multiples appeal tickets the minute they link it I was banned for violations I never heard of and mind ya I have never sold anything yet. I appeal they send me an email saying shop closure rejected because ineligible for appeal WTF
I opened tts using a sole owner ship and get approved. I forget I can’t use that business account is relate to my husband. So I open another tts under individual license, I approved to open. After imported my first product to the shop. This morning I get a violation suspension Incorrect Registration Information. Both stores are selling similar homemade items, the only different are the name. After hours of searching I reply I put the wrong label from one store to the other. Can I just close both accounts and register again, will thats works. I don’t know what to do can you please help? Thank you for the useful video.
Great question! I'd also like to know the answer since the same thing happened to me for the same BS excuses, but my shop wasn't even open yet. I'd only completed the first two of the "5 steps to get up and running." If there's some requirement about the shop name that we've violated, then WTF don't they just explain that and give us a way to correct the error!?
@@GaoMingyu_Evans I'm in the same boat as you. Let me know if you find a solution. I submitted my second appeal. I'm doubtful it will work.
@@pk9156 As far as I can tell, "Ineligible for Appeal" is TikTok's way of saying "GFY!" It means they're refusing to reconsider their baseless decision under any circumstances. The entire system is automated and there's no way to get a logical response from a live human. My guess is that the only possible solution is to start over by creating a new shop, but I have no idea whether it would be approved if I use any of the same personal information again. I don't even have any products to sell yet and I now know that I can't trust the platform to function rationally, so I don't plan to waste any more time on it now.
Hello, Thank you for sharing this experience 🙏🏼 I need your help. More than two months ago I registered a product, and I used a word comparing my Product with that of another well-known brand, but only saying that its Quality was exactly the same, they froze my product, I made the appeal and I still don't get a response, I want to remove or fix the problem and it doesn't give me access either. Can I republish that same Product? won't it give me a problem? I HOPE YOU CAN HELP ME 😌🙏🏼
Hello, I was hoping to get some help/info. My Tik Tok shop was permanently closed due to inconsistent delivery because I was using Amazon as a supplier and Tacotracking for tracking numbers. Is there anyway I can get my TikTok shop reinstated? If I were to create a new account, do I have input all new information as in a different identity or do I have to create a business account and create a LLC? Could the IP address be the same or should I use a VPN? Thank you, I would greatly appreciate your help.
SAME AND MY APPEAL FAILED !!!!! did anyone got their store back???
My store is back, but maybe your issue is different because there was no option to appeal when you get the glitch.
@@TheEcomBull I found it in shop - shop health -violations - but what they told me the reason for my shop being closed is "Violation Reason
We have noticed activity from your Shop that violates our TikTok Shop policies. As a result, your Shop has been deactivated.
As a result, your Shop has been deactivated. " - I haven’t even sold ANYTHING AT ALL, and it's funny because I went to talk to an agent after watching your video, AGENT TOLD ME IT LOCKS LIKE A GLITCH AND MADE A TICKET FOR ME :0 they replied to the ticket , with "Unfortunately, we believe your behaviour has violated our platform's policy and will create harmful impacts on our customers and our platform" - IT'S A BOT ,AGAIN, I haven’t even created any videos with my products or open normal TikTok account yet.... please share your thoughts
@@OxanaRumyantseva same exact thing happened to me down to the agent saying it’s a glitch. I had not made a sale or even finished my shop but they sure stole the petty $50 in my creator account from product commissions, it’s clearly a scam to take our money and they definitely could care less about US regulations
dude love u man lol you have taught me so much from your videos, and this tiktok crap happened to me smh, would love to talk one on one with u and pick your brain lol thx!!
Yes it exact same thing happened to me as the commenter below me in this comment section!! I worked for 3 days creating products to load into my store, then I became approved and started loading products into my store that I had created. I only had four products loaded into my store when I received notification and emails that my shop was suspended, my creator shop account was deactivated!! With no explanation, I can't get an explanation from any kind of support at tick tock, nothing!? I did nothing wrong, I read all of the guidelines and rules before I create any products and then again before I added my products. Everything was completely original, I went through print on demand shops and I didn't steal anybody's ideas there was nothing that was explicit content, nothing!
SAME DID YALL FIX IT?
Did you get unbanned, the exact same thing happened to me today I did the same thing as you but I used printify instead
Please its a humble request i got bann bcz of misbehaviour activity even i did not get any sale can you talk to him for me ?? I submit appeal but they reject my appeal
Ohh man hope you get a fat ads credit voucher for the losses.
No wonder why the govt wants to ban tiktok! They approved my shop but banned the regular tiktok account i never posted anything at all! I only entered the same business details and IRS tax proof and state tax proof from the shop dashboard!!! BS scam
How did you get a chat going? I don’t seem to have that option..I put in a ticket and they sent me an email asking for business warehouse info and utility bills and I’m an individual seller and don’t have any of that info
I’m having the same issue…have you solved it yet?
I found the chat but they told me the same thing..said I had to appeal it which I submitted and they said I didn’t have enough info
mine is closed for incorrect registration , I talked to someone in support and they opend a ticket too so now I have to wait
I received the same email although I am still receiving messages from the TikTok shop stating I have messages waiting. Also, I have the same metrics you've shown..I'm so confused
I need to know how you get such a crispy sound with your video!?!
I do a 20 second gargle between each sentence
Happened with me also. when I opened ticket it get solved by automatic reply. TT is wasting out energy and timw
I also got deactivated in February. Just watched your video and contacted a human being on TTS chat. Told me to be patient even though it's been 3 months! They are now escalating after I asked multiple times. I'll come back and let you all know if I get reactivated.
@niyaapooh1348 Cool. Do you have a link to them, please? I just got a default reply from TTS support saying 'tell us about your problem in more detail" Grrrrrrrr.
@@stevepickett739was it ever reactivated?
Thank you very much for the useful information. I had the same problem at my stores.
Same issue waiting for an update
SAME DID YALL FIX IT?
Mine got hit for fraudulent shipping and they are asking me to show me with my id in front of the warehouse I have in my template. My shop was in perfect health
Were you dropshipping from outside the USA?
@@TheEcomBull so here’s my situation. I am an American citizen but am currently stationed overseas but I put my address in the states and used EBay in the states to fulfill. What I’m assuming the only reason why I am getting this fraudulent shipping is maybe because I had express and standard on when the shipping times were just economy but still I should not have my entire account permanently banned as they all got delivered regardless. And I also replied to all messages about when their order would arrive
If shipping is late you will get violations that reflect that, but the fraudulent shipping ban could be because you didn’t had the correct warehouses added on your account. Because ebay has multiple warehouses I assume, and you never know from which one they will be shipping?
@@TheEcomBull so basically before this one fraudulent shipping ban I had not one violation. 0. When I first made the shop I had put CJ’s warehouse for a product I was going to do but never did and just never changed the warehouse. So it could be that I’m not sure, but I also had positive reviews on my shop so I know they actually got they products
Please confirm if TikTok shop is allowed for print on demand products using third party like printful. Also in my country it’s banned but I am selling in US. If I create TikTok account using my llc details and vpn service to create account will it allow me ?