Mercedes Benz W204 No Audio/Sound From Speaker
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- Опубліковано 5 вер 2024
- Radio in my W204 Mercedes doesn't work. Just suddenly stop working, I've checked both fuse and even disconnected the battery and still nothing. Any help will be much appreciated.
OK everyone I have w204 2012 Mercedes benz C 300 4 matic sport sedan/luxury sedan goes for both finally figured out what issue was its the interface media module ..code was DO17 MOST ring break in fiber optic loop all modules Radio/ Amplifier/satalite receiver module / and finally (the interface media module went bad replaced that module I got every thingback volume etc ..so that was the issue I want to post to help other out ..you can also by pass that with a jumper fiber optic loop and use that to troubleshoot issue work great good luck everyone who has that issue .
JOEY: This is great information. Much thanks for sharing 👍. I'm sure many people are going to find this information helpful 😎... These Mercedes Benz are known for having this problem. A mean really now, no one wants to be driving their Mercedes Benz with no phone/audio. I did it for about two months and it was no fun 😏. Now with information like this and other's, we now have a much clearer picture of what the problem is.
Thanks buddy I have a 2012 c250 and no volume or reverse camera. I checked the factory settings and in it it said something aboit a ring lol. I understand now.
I have a code d019 it says ring break at position 2. Can you help me please?
@@qusaikhawaja8400 I've never heard of that issue before so I can't help but hopefully someone will see your post and be able to help.
Video pleaseeee
Easy fix. Just hold the favorite button(star logo) and the Tel/phone button for 10 seconds. Its a soft reset of the system and guaranteed fix of most problems. Your welcome in advance🙏🏽
Ha, sounds good but mines was the amp.
Worked for my 2018 a220 ❤
Where is the favorite button?
Same problem with my C280 W204 - Found my Fuse connection in the boot was loose and not connected properly into the fuse slot. - pushed back in and FIXED😊
Oh that was awesome 👍😎.. Mines was the AMP 😢... It's all good now 😀... Glad yours was a quick fix 😀
@@V-TecHondaLove hello mate, did you have to code the amp or is it just plug and play
@Kajmechanic Hi, no I didn't. Just plug and play 👍
Check the big fuse in trunk mine was a 50. It was loose. I pushed it in and everything worked. If that don't do it it it could be blown so replace it. Worth a shot. Worked for me.
Where is it
Also replaced any other fuses in trunk that looked funky. Not sure if it was the 50 amp or the 5 or 7.5 I replaced but one of them did the trick
Oh that's awesome 😀😎😎
Hello everyone that issue for me was the MEDIA RECEIVER. You can just by pass it with fiber optic jumpers ..it's under passenger side glove box ..bypass it cause if you replace it the dealer has to reprogram it into CAM system so just by pass ..all sounds will work ..
I appreciate this information. Much thanks 👍
How do I by pass? Just hook phone up???
Same problem with 2010 E350. The year, make, and model doesn't mean much since the audio system is VERY similar (not exact) across many years, makes, and models, and the failures are similar. There are a series of modules in the audio system (radio, satellite, antenna, media interface, amplifier, CD changer, etc.). All are interconnected via fiber optics and, if any one unit fails, the fiber optic path is severed resulting in no sound. When I was initially troubleshooting, I connected an iPhone to the media interface module (the plug in the glovebox) to see if there was sound from that input. But, when I selected "Media Interface" from the audio menu, it said "No Device Connected" even though the phone was plugged in and playing music. Possible culprit identified.
I removed the glovebox (online videos are helpful), unplugged the optical cable from the media interface module (it's mounted above and behind the glovebox), plugged a female fiber optic loop (many options available on Amazon; jsut be sure it's female) into the disconnected cable and... voila... music! In my case it was a failed media interface module. You can check other modules the same way. Just unplug the fiber optic cable going into the module you want to test, then plug the fiber optic loop into the disconnected cable. This method won't work for testing the amplifier though because the amp would be disconnected from the system/speakers. Hope this helps someone!
I'd recommend using the audio menu and checking the audio inputs first, it might point to the problem area as it did for me.
@tommullen1500 i have a e350 2014 and i have no sound coming out of the speakers radio turns on all the buttons work i need help troubleshooting this problem before spending 1500$ to get it fixed !
So did you keep the fiber loop plugged in & that solved the problem? Or did you have to change anything?
AMP was the issue 😢
This helped me so much ! I appreciate this comment thank u
How was it to replace the amp? @@V-TecHondaLove
I have changed out many of the amps for these... its placed perfectly in a water fall in the trunk... issue usually shows up after a good car wash or rain
That was exactly what happened with mind. I went through a car wash and the problem started...
Hello good people. I read all the comments but did not see my problem. I hope I did not skip a reply by accident.
I have C250 2013. The radio comes on. I can select stations and move the volume, including mute the unit. The radio comes on and sound stops after a few minutes. It started a week ago and suddenly stayed on. However a few days later the sound fell away after a fresh start. If I would start multiple time and wait several minutes between each starts it comes on to stop shortly afterwords.
Any assistance is appreciated.
I purchased the car over one year. It did the same thing after the purchase. However it stayed on later till last week.
I do have the sme issue with my 2013 c300, we're you able to fix this?
Sorry for my late reply. Were you able to fine out what the problem was and get it fixed? Mines issue was the AMP.
AMP issue 😢
Under the hood I took out the five yellow fuses they were not blown but when I put them back in everything worked.
Oh nice, very nice👍.. So it just needed to be reset. Great news man. Thanks for sharing 👌
Well I've got an older E320 and it's having the same issue somebody said on a video you can do a soft reset by taking out the audio fuse the CD changer fuse and I can't remember what else and another guy said you can disconnect the battery and hold down the brake pedal for about 30 seconds and that would fix it I haven't tried any of those yet, and you might look up hard reset it's got something to do with disconnecting the battery and doing something I can't remember I have to really look that one back up but just a few ideas there I haven't tried yet myself I find one that works I'll post it!
Hey Rick, I did disconnect the battery and also removed 4 different fuses. Let it sit for about a half hour but it didn't work. I didn't hold the brake though, it's the first time I'm hearing about that. Car is now sold... Still, if you find something that works let us know as many ppl seems to be having the same issue.
@@V-TecHondaLove okay I will
@@rickeon6066 Did you know the reason?
@@abdomazad6555 no I still haven't figured mine out yet I just know the radio has no sound they do this on purpose to get you to come in to Mercedes-Benz I did hear somebody say if you unplugged the amplifier and plugged it back in and the 6 CD changer but I don't believe that I'm going to try it I'll probably just bypass the factory amp or run speaker wires directly to my radio
What I'm going to do is put a different radio in my Mercedes and I'm not going to mess with their amplifier because they set it up that way on purpose so they can make some big bucks from people I'm just going to put my own amp in and radio just like I was running a brand new system you know all the speaker wires the hotline in the ground and hook it up the amp and all that it's a whole lot easier than trying to figure out what they did on purpose to cause people all this trouble just so they can make money!and it's not just the older Mercedes either it's the newer ones I've seen them on 2013s 2017s and I'm pretty sure 2021 I wouldn't swear to that but I'm pretty sure I seen someone say they had no sound in that either,
Hi , I have the same issue on my mercedes g wagon g63 amg 2015 , from radio everything works fine but no volume(sound) is coming out from the speakers 🔊, please help me out with this issue , what should I do..?
Hi there, sorry for my very late reply. Did you figured out what was the problem? Mines was the AMP....
I have a 2016 e350 & im going thru the same problem no music im going crazy widout my msic
@rubierube9892 I totally understand what you're going through. I drove for about 4 months without radio 📻, it was no fun 😢
The first thing to check is the radio fuses. Find fuse location in owners manual.
Second is the amp, then go from there. Good luck 👍
Hi This recently happened to me after a big rain storm . Just take the whole radio out and unplug all cables and then just plug them back in . Should start working after that .
That's awesome 👌. Thanks for sharing 👍
Hello, Gentlemen, I have the same problem, the radio and the reversing camera do not work, has anyone solved the problem? Maybe you have a video? Thanks in advance
@kamilfronczak3930 OK, so as for the radio. Have someone check all the fuses related to the radio. Also have the amp checked as well. Then go from there.
As for the camera 📷. I'm not sure. Maybe look for videos that are related to mercedes benz reverse camera issues 🤔
Good luck 👍
Ok everyone with a 2012 c250 mercedes I've had no sound for over 2 months I bought it like that. So I just fixed it. I removed the amp and replaced it and still no sound. I removed the glovebox and located the Interface media module behind the glovebox and unplugged the fibre optic cord and plugged a fibre optic loop onto that cord and boom music so I left it plugged in and it works fine. I will order a new module just to see it replaced but do that and good luck.
George: thanks much for sharing this info. These Mercedes Benz are known for radio issues and I'm sure lot's Mercedes Benz owners are going to be very thankful for your post.. Have a great day.
Hey how’s it going? I saw your comment and did what you said, ordered the loop which came with male and female connectors and connected one to the optic cord and the other to the module, not sure if that was correct but it didn’t work, I have code D018. Do you think replacing the module will fix it?
@@ecbrixs403 unplug the optic cord from the module and only connect the loop to the optic cord you unplugged from the module. The only thing connected to the module should be its power nothing else.
@@georgeibrahim7906 something else must be my problem, tried that also and it didn’t work
@@ecbrixs403 ya right you might need to get a amp from ebay and swap them over and see if that fixes it. Just make sure you have same model number and HW number for a easy swap. Or could be the 20 amp yellow fuse behind the head unit attached to the head unit. Or could be water damage on the passanger floor which can carode the plugs down there. I tried all of them before I tried the optic cord loop.
I have the same problem with my E350, so how to solve?
We're in the same boat here bud. As soon as I get mines solve I'll post it. Also if you do yours b4 please lets us know...
Most likely it the amp in the trunk. The amp of good most of the time. Open it up carefully and you’ll see black debris around the fan. If you can find a new fan then replace it, otherwise just clean it with wd40 and blow it with compressed air and it should be good. Also before opening it just turn on the the radio/cd and go see the amp to see if the fan is running or making noise. If not the amp issue then you will need to get a fiber loop tester and check out each item in the loop to see which item is defective by bypassing it with the fiber loop bypass connector.
Hey guys it’s the amp change the amp
Same. Boat tooo no audio boys
Same issue….. I changed the amp, but the problem still remains….
The AMP should have been the last thing you change bro, after checking out all other possibilities.
I checked all the fuses, I reset the head unit and change the amp ... I don't know what else to do !!!
@@irvinbatista2384 hmmmm, I'm not sure. Maybe you should just get a shop to check it out for you.
@@irvinbatista2384any luck?
I have the same issue and sent it back to the mb shop for diagnosis. The tech told me amp has contamination and needs a replacement.
Yes the AMP was the problem..
I have a C250 1014. My audio has no sound. So how do I purchase a by pass, and where? What would I call it to search it online .
A bypass? I'm not sure how to go about doing that. Maybe you should have the fuses and amp checker out and go from there.
My radio,bt stop working also, wierd thing is that my sat radio I'm getting audio from it not radio, I scan it and I'm getting an error on the amp voltage being too high but I'm getting the same symptoms as you
Sorry for my late reply. Did you find out what was the cause of the problem?
I fixed my i replace the amp now work perfect
Oh that's awesome man 👍. Thanks for sharing 😃👍
Welcome
@@efraintorres1427 👍
Might have to get an amplifier myself
How much it cost u to fix it
Good afternoon same thing happened to me on a C300 2009 fuses all good so what I did just unplug the harness from the stereo plugged back in and that’s it sounds in all speakers LinkedIn nothing happenes
Oh wow! And just like that, everything was working again. That's awesome 😎... A very good afternoon to you as well ✨️👍
You fixed the problem? I have the same problem as you and I dont know how to fix it
No not yet... Someone did mentioned that it could be the amp. Haven't gotten around to looking into that just yet but I will post that update as soon as it's fixed.
@@V-TecHondaLove thanks
@@oreodogebro5481 oh no worries bro 👍
Did you know the reason?
I have the same problem with my 2018 GLC! Help! My radio goes on, I can change stations and my phone syncs just fine… but no music!
Can you figured out the problem ?
Sorry to hear that and I'm very sorry for my late reply. Were you able to get it fixed?
Mines was the AMP
I had that issue coming to find out it was the amplifier went out
Yeap! That'll be it for sure.. I went through the same problem...
The dash speaker is working for me which fuse is it
If it's working that's great 👍
@@V-TecHondaLove oh apologies i meant isnt working
@@Vexulus Oh ok, now that's not good 🤥..My issue was the AMP. There are fuses for the speakers but I'm not too sure which because that wasn't my problem. Just do a UA-cam search. I'm sure there's someone with the same issue as you. Good luck 👍
My car has just had this issue. I heard a cracking noise with the audio then it just went off. I’m unsure whether it’s the fuse or the amplifier.
Sorry to hear that. I would start by checking all the fuses first, then moved to the amp.
same thing literally just happened to me, any luck on figuring it out?
@@spotjayke I took my car to Mercedes and they diagnosed it. The issue with mine was the Amp and to replace that is going to be £1,100.
@spotjayke start with checking all the fuses that relate to the radio. The move to the Amp..
as soon as i opened my door this morning it started making that static noise again from the front and back left and then my radio starting working randomly. i just turned it off to let it rest for a day or two and i’ll check the fuses
Hi.nothing with mercedes sound.i have the same problem too.thanks
Did you got it fix yet? I still haven't got around to fixing mines yet.
@@V-TecHondaLove not yet.i Try mondey to go în service
I have a 2011 E 350 no sound it first started like the screen went black but rdio working now radio works no sound the car is at they cant figer out whats wrong .
First, you should try the normal test to rule them out before you move to the bigger issues.
First, check all the fuses. I know with mine it has it under the hood and in the trunk.
I believe if I'm not mistaken, there is also fuse at the back of the radio. If all is good, the next step is to look into the AMP.
@@V-TecHondaLovewhat is AMP?
I have the same problem GLC 300 2017
Check fuse and amp first, then go from there.
Check out the amplifier at the trunk
Yes, the amp was the problem. Thank you 👍
mine is after raining, then the audio will come back up after driving a few trip......guess it was some leaking problem triggered
Yes, don't know why Mercedes Benz think it would be a great idea to put the amp on the where they did. If it rains or too cold, or any kind of moisture, it doesn't work..
Hey have c400 2015 same thing for me nothing at all I ordered an amplifier it gets here today I will update it
Let me know how it goes b/c I order an amp and I still have no sound but everything works
Fortunately for me it was the amplifier,I’m relieved because I have been searching and searching for MONTHS and it’s rare to find real information. What I was informed was the fan on the amplifier stops working and causes the amp to overheat and short out..If for some of you the amplifier doesn’t work I have been told that the wiring can be bent and once it’s bent it’s game over because the fiber optic inside breaks and it needs to be fully replaced which is a very very pricey install
Hey did it work?
@@stephanieaurora4927 yes it worked
This happens to me in Maine USA every winter when the outside temps are below -7 deg C. Last year when it started I did A LOT of research and what I found out is that micro cracks can form in the electrical connection of the circuit boards within the head unit and when it gets cold and the connections "shrink" the microcracks separate and the connection is lost unable it warms up. I haven't figured out a fix but some people were recommending a head unit upgrade (like the android screen). I'm hesitant to do that because I don't know if this actually bypasses the head unit behind the radio or not....if all that makes sense
Hey Jonathan much thanks for the heads up. I was thinking about upgrading the head unit and the very same thought went through my head ''just what if it does bypasses the head unit'' Hmmm, think I'm going to wait a little..
@@DevJB A next summer project for sure lol..
I see you’ve sold the car, but I wanted to update my situation. I finally bit the bullet and decided to buy an amp and that fixed the problem.
Bro no can it result in occasional loss of bass too because that’s what I’m dealing with
Just had the exact same problem. In my GLC 43 and turned out to be the amplifier, still in benz shop getting replaced
Sorry to hear that. Yep! the AMP was the issue with mines as well.
Turned out to be water ingress but knowone knows how the water got in, no dampness or rust present so hopefully it was a one off@@V-TecHondaLove
Have u had to replace your ESL yet? The steering lock?
No, no issues with this at all. We'll, at least not yet, that is 😎
hello who can help me to solve my problem? jo i have mercedes c220 2013-2014 one day i tried to connect subwoofer through youtube but i made a mistake and now audio doesn't work this car has no amplifier i don't know how to do it
Sorry for the late reply. Were you able to fix the problem? Mines was the Amp..
I pulled the fuse and put it back and that worked
I did tried that as well but my problem was the Amp..
my c300 has no sound 2017 I hope your help
Did you have the amp checked out? Check the fuses and then the amp..
Did you get the amp checked out? Do that and also make sure to check the fuse as well..
I have no sound on phone or radio can someone give me advise I check front under hood and trunk fuses good ..is there a fuse for volume on the radio itself ..before I take dash apart please help?
Check radio fuse first. If that's good then the problem is the AMP.
Will do thank you so much I will definitely let u know I never ask anyone for help on UA-cam I took a shot ..anyways I will to u from now on cuse I was to scared to take apart dash to get to radio I will
@@joey9730 did that work for you?
Can anyone help me ive got mercedes benz s class s350 CDI 2010 and when i turn on radio or disk or even voice command dont work it says service unavailable and the changer dont work either can someone please help ? Ive tried to remove the fuse box and put it back still dint work also tried reset all dint work as well
Did you ever get it working and how because I’m having the same problem right now
Change the Amp. That was my issue..
@@V-TecHondaLove thank you Sir
@@josemunoz6431 👍
I have 2013 c250 amg sports plus . After washing bay my sound not working . Any help
Sorry to hear that bro. I'm thinking you should check out the Amp to make sure there's no moisture and go from there.
@@V-TecHondaLovehi sorry for such a late comment, but look for amp? can u be a bit more specific becouse it think this might be my case! would love some help
@OhKrezy No worries 👍.. What I am trying to say is that the Amp is usually the cause for this problem.
But, before you get to the amp, you need to check to make sure that all the fuses are working.
You may need to check the owners manual to locate the fuse and Amp location.
Check the fuses in the trunk i just fix mine
Thanks Millie... Was it broken and did you just removed it for a while them put it back?
Hello having same issue what ended up being the issue
The AMP was the problem.
This has been happening to me for a year, it drives me insane. It will randomly start working and stop working in the middle of a drive.
Yep! I went through the very same thing for a few months. Found out later, it was an amphitheater issue 😒
Im having the same issue
@@GreyWolf_444 check the amp
I had the same problem 2015 e350 this is what I did put radio on engine of open the door radio shut of then close the door and restart radio
Wow! That's all you did and it works? 🤔
@@V-TecHondaLove yes after 4 hours of trying everything and watching every single video on UA-cam it's weird I know
@@konstantinostselios1129 Well, the great thing here is that it's working and that's all that really matters 👌
The same thing happens to my car, did you find the problem? Thanks
Hey Richard, no I didn't... I did removed the AMP and checked it out myself then went and have a shop checked it out as well and they said that it's fine. All the function of the radio works, just not getting any sound. I was thinking it's most likely going to be a fuse problem but after rechecking all the fuses and all seems to be ok, I wasn't sure anymore. The good thing for me is that I sold the car 4 days ago and the guy that bought it is shipping it outside the country. I did told him about the radio and he said it wasn't a big deal because the person that the car is going to is a mechanic. Well alrightie then :)... I'm not too sure what the problem is but checked all your fuse first, then have the amp checked out and then go from there. Good luck!
@@V-TecHondaLove Thank you very much that same I did and never got the problem.
@@richardgonzalez8181 Did you know the reason?
What up what up. Remove radio.
There's a fuse chip behind it. Should be lower left
Did you solve the problem???
Yes, it was the Amp.
I have a w205 2015 had no sound and I eventually found out it was because of the XM radio I called up the company told them to immediately terminate the subscription I had it stopped... the next day everything's been working normal
Oh nice, very nice 😀😎
Damn I have to update this .. lol my fault, the issue is the right side of the trunk. pull off the carpet cover behind the right rear light and you will see the amplifier, water damages the amplifier causing it to malfunction. I unplugged the amplifier sprayed electrical cleaner on the wires plugged it back and it started to work. But I ebd up buying a used amplifier from ebay for 300 and covered up the hole below the amp .. you'll see it I put an old license plate and duct tape to cover the hole .. haven't had a issue since.
Water sprays inside the back trunk while driving in the rain. There's a vent hole under the amplifier cover that asap.
@@davemerc5852 Yep! not good.. needs to be taken care of asap..
Just picked up a 2012 CLS 63s and same issue. I checked out some of the fuse boxes and still nothing. Plz help...
Wow, nice ride you got there. Sorry to hear that. maybe you should have someone checked out the AMP to see if that's the issue or not, then take it from there.
The problem is over ???
Yes, but I sold it 😠... Really missing it... I'm looking to buy newer one..
I had the same issue and I just reset the headunit, and it came back
Nice :)
How to reset the unit?
@@richardgonzalez8181 Good question but I don't have the answer because I've never done it before. Let's hope Yacob can help you out 🙂
Mercedes e350 2010 same problem help
Mines was the AMP 😢
i have a 2012 c250 same thing happened to me I removed the fuse 26 and 28 but what number and volt is the amp in the luggage compartment on the left
I'm not sure because I don't have the car anymore but you can do a google search on your car and year. Under hood and trunk fuse compartment diagram. I also don't recall which fuse I did remove in the trunk. I believe I did end up removing about 6 different fuse and also disconnected the battery for about on hour and it still didn't work. In my case the AMP was the issue.
Hi.its the amp.now i try too repair it.she is în the back on the left side
I Was în service and its the amp of sound.
Yes, I think it is for sure... I've pulled all the fuse that some people have said to pull, waited for about an hour before reinstalling them back and still nothing.. Going to have it replace asap because it's no fun driving without music or just even some talking going on in the background away from me being on the phone lol... Thanks much!
@@catacurpy3116 much thanks!
I had this same issue for two years which I finally fixed by replacing the Harmon kardon amp. Same exact issue where I get no sound only in cold weather. There is a temporary fix for this that worked for me….reset the system through the hidden engineering menu. This is temporary and you’ll have to do it every time.
Yes it was happening with mines in the cold weather. Amp had to be replaced.
I took out my amp put it in my next e350 and it work fine but still not getting no sound it the other
@@jamargallimore1816 hmm, not too sure why that is 🤔
Where u get the amp
@@okeromccarthy5907 Amazon
Thats what happened to mine I had to check all the fuses but they were all good until I changed my amplifier then it worked again
That's great, it was the AMP for sure.
@@V-TecHondaLove make a video about it
@@jasonozuna5890 I wouldn't mind at all but I sold the car. Someone fell in love with the car and made me on offer I couldn't refuse lol.
I got the same prob,can someone helps me?
Have someone check to make sure the fuse is not blown. The get the Amp checked.
Have some problem
The first thing to check is fuse and amp. Then go from there 🤞
Dod you fund the issue?
Yes, it was the Amp 😞
@@V-TecHondaLove thanks
did you change a new AMP?
Did you ever find a fix im having the same issue
Yes, the problem was the AMP.
I've also had a few people that say after removing the fuse it was able to reset and worked after. I forgot which fuse they were but you can look into that and hopefully it'll fixed the problem or at least narrow it down. Good luck!
I don’t have sound coming on my as well
Hey Alex Le, as soon as I figure out what the cause of the problem is I'll post a video.. Oh and awww, if you get to it b4 we do please post...
If you look on the inside of the trunk on the left side you can see the amplifier serial number. Once you have the number go on eBay and order a new one. I was quoted by the dealership to fix it for 2500.00 I got a new amp for 250 and installed it myself. It was really easy to install too
I got the same problem what did you do?
I did ended up selling the car before I was able to fixed the problem. Still I was able to have it checked out and the problem is the Amp. I also have someone here in these comments with the same problem and they replaced the Amp and the radio was good to go.
Did you know the reason?
@@abdomazad6555 Oh I wish I did, but sorry no..
Have the same issue with my 2015 E350 did anyone fine out what the problem was
Sorry to hear that. Mines was the AMP. I've seen where a few people posted that it was a fuse under the hood or trunk. Look into that then take it from there 🙏🙏
Will try those
I went to the dealer today and he’s telling me that it’s the media interface have you ever heard about that before are do u know where the interface is located
@@garisonhustle6495 hmm, I've never heard that before. Maybe you should get a second opinion 🤔
Remove radio 📻 fuse on back lower left
Thanks! I did do that and nothing happened because the problem was the AMP.
where do i get another fuse?
@@EM13_ locat the old one and match.
Also check back amplifier box.
There's a chip or pull one.
Mine is a chip
@@EM13_ hard to explain on text.
2014 e63 w212 my radio will come on and off sometimes works for a while sometimes just keeps rebooting itself, really annoying everything else works no warnings
you find a solution?
2009 CLS 550 same problem
Sucks I know.. Car is sold now..
did u figure out why you had no sound
Yes it was the AMP... I checked all the fuses first to make sure non was blown. Finally got to the amp and that was the problem.
my radio started going out when it was raining very heavy. It turns on but no sound comes out of the speaker just like yours and the other day we had a hurricane it was raining pretty hard and the radio turned back on, but went out again after it dried, I was trying to fiddle with it and get it going myself I’m not sure where the amp is in mine. I have a 2012 Mercedes C250
@@sarah2135 OK, maybe you should check to make sure that there's no moisture in the AMP. That could be the reason for it coming on and off.
Mercedes Benz did not install the AMP in a good place and if it's raining or damp this can happen.
Mines was in the trunk on the left behind the carpet. The fuse panel was on the right in the same spot.
Maybe get someone to have a look at it then go from there.
@@V-TecHondaLove thanks I’m gonna check that out
@@sarah2135 awesome 👌... Hopefully you'll be able to figure out what the problem is..
I need help pleaseeee 😩🙏
What do you need help with 🤔
2012 CL 550 radio says device not available also phone connects to car but no sound mp3, cds radio nothing
Make sure to check all the fuse for the Amp and radio then go from there.
Screw it my iPhone and Bluetooth speakers works just fine 😂😅😂
lol, yes I ended up having to do this for about two months... Was no after a while 😢
It could be ur amp
Yes indeed, that was the problem 🙂
Embarrassed to say, this happened in my
2019 GLC63 except my back up camera and some AMG settings disappeared? Radio works but no sound? I’m gonna take it to Dealer and see what they say unless someone on here knows what’s happening??
Wow, a very beautiful car you have there. Oh this is no fun for sure, hopefully the dealer will be able to help you out. May cost a pretty penny with the dealer.. Mines was the AMP.. Your's is still fearly new so I'm not too sure here. Good luck 👍
@@V-TecHondaLove
Thanks 😊 I’m pretty sure warranty will cover it. They are fun cars to drive but after owning few Mercedes in past, I realize leasing is best way without paying $$$$$ on repairs as they age.
@@YKPAIHA82 I agree totally. They are beautiful cars and yes, a lot of fun to drive as well but boy oh boy once you start having problems, it's going to cost top $$$ to fix even the simplest of things. Leasing is the way to go and it helps even more if you have a business that way you'll be able to get back some of the cost.
@@YKPAIHA82 aka. "German money pit"... built to fail
Optics
Would the speakers go out?
Disconnect the audio mute fuses, 28 and 5, and then reconnect them. ua-cam.com/video/gjNI9Wqqz7I/v-deo.html
I disconnect this in the boot or bonnet
The AMP was the issue for me 😢
I also have the same problem 2013 C300 . I'm thinking amp but could be the fiber optics 🤦♂️
Hmmm, I'm not too sure 🤔. My issue was the AMP
@@V-TecHondaLove yep, this AMP is weak from poor thermal heatsink contact.
Don't push up this Amp too high 'cause the chips can not handle heat even in cold winter.
👍
@@glasser2819 Much thanks for the heads up 👍
Did you solve the Problem?
No I didn't ended up finding out what the issue was. I sold the car a few days ago and the buyer was aware of the radio working but no sound...
They telling me the amplifier I have a C250 coupe so ima get one and ill keep u posted
Sounds great!
where is the amp located
@@rlmyth7831 Mines is in the trunk on the drives side behind the carpet/liner cover on the side.
@@V-TecHondaLove are you able to make a video on it?
@@rlmyth7831 I wish I could but I sold the car 😒
E350 2014 just started making static, distorted noises and no music
It was the stereo sound amplifier, it needed replacing!
ua-cam.com/users/shorts7TAs58ssHr0?feature=share
That was the sound mines was making
@@fullthrottle339 , damn....lol sounds like a monster is lurking. Did you resolve the problem?
@@louferraro6301 yea, it was the stereo amplifier I replaced it and now works like a charm