International Shipping 101

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  • Опубліковано 8 лип 2018
  • International shipping can seem daunting until you understand how it works. We brought in a shipping genius - Laura Behrens Wu, CEO and founder of Shippo to help us out.
    In this video, we answer the questions:
    - What are Incoterms?
    - How are international shipping costs calculated?
    - What are duties and taxes?
    - What should I know about insurance?
    📧 SUBSCRIBE for weekly videos on packaging, shipping, supply chain challenges, and fulfillment - for your product and your soul. bit.ly/LumiNews
    📷 FOLLOW US on Instagram for daily packaging inspiration: / lumi
    📣 SEND YOUR Qs: Have questions about #ShippingThings? TWEET us @Lumi and we may cover it answer it on a future episode. intent/tweet?text...
    📦 Go to Lumi.com to find the best fit for custom packaging: www.lumi.com

КОМЕНТАРІ • 135

  • @5dcstuff496
    @5dcstuff496 5 років тому +396

    I just wanna ship to my international friend ^^

    • @LeksiW
      @LeksiW 5 років тому +34

      Start here and select the country from the list postcalc.usps.com/Calculator/ Please keep in mind that under 4 lbs you're usually best off sending 1st class mail and at 4 lbs + priority is usually cheaper. 1st class mail tho has no tracking and insurance and you can't put in a claim if your package gets lost. Hope that helps!

    • @rshinsii
      @rshinsii 5 років тому +45

      Same, I’m just trying to ship to my Canadian gf

    • @stormchii
      @stormchii 4 роки тому +7

      Leksi Wins - i want to ship a top to my friend in Italy. But i want to include tracking, should i do priority?

    • @frostwillbite
      @frostwillbite 4 роки тому +8

      That’s exactly why I clicked on this video and we are talking rn trying to mail eachother Christmas presents

    • @mousehouse5828
      @mousehouse5828 4 роки тому +1

      Dude, same.

  • @FAKETV96
    @FAKETV96 4 роки тому +125

    Why is this one of the only quality videos on this topic. I appreciate it guys!

    • @abdulla-Xshe4ro
      @abdulla-Xshe4ro 3 роки тому +3

      I wanted to buy a 10 dollar yoyo for my brother he liked yoyoing and I had to pay 50 dollars in total for everything and it took a month

  • @thundersfruitsgraffiti9746
    @thundersfruitsgraffiti9746 5 років тому +52

    Do you have a video about international letters rather than packages?

  • @roybecker9363
    @roybecker9363 4 роки тому +18

    The Incoterms rule DDU was eliminated in the 2010 revision of Incoterms. It was replaced with DAP, Delivered at Place. For international shipments they are practically identical. The DAP rule does what the DDU term did.

  • @jasonenz4238
    @jasonenz4238 5 років тому +42

    I have potential clients all over the world that want my products and services...but the shipping is so dang expensive. How come when I get something shipped from china, shows shipping as $10, but when I wanna ship to England or Australia, it's like $200??? How can I make shipping more affordable to take on the international customers?
    Thanks!!!

    • @tod3608
      @tod3608 5 років тому +2

      I have the same problem. Try using www.goshippo.com and link it to your store. That might help. Otherwise ask your local postal office about international shipping

    • @hosho6653
      @hosho6653 5 років тому +4

      If you found the solution please let me know. Thanks in advance!

    • @ACNEBOSS
      @ACNEBOSS 4 роки тому +2

      Because congress provides a nice subsidy to China to ship to the US

    • @annship1427
      @annship1427 4 роки тому +1

      If you are still interested, www.annship.com provides 80% off regular price on all international shipping.

    • @annship1427
      @annship1427 4 роки тому

      ​@@hosho6653 If you are still interested, www.annship.com provides 80% off regular price on all international shipping.

  • @prouddegenerates9056
    @prouddegenerates9056 4 роки тому +41

    I'm just trying to send a jacket I made to my buddy in Slovakia🙁

    • @naniidoodles
      @naniidoodles 3 роки тому +1

      Same but to my bf in Germany

    • @suzy1136
      @suzy1136 2 роки тому

      @@naniidoodles Same with me Im wanting to send to someone in germany

  • @kmaster007
    @kmaster007 3 роки тому +1

    OK! Hopefully, someone can help me here. Recently, I received a return package for something I shipped to Australia from US Postal Office with comments from driver of "Incomplete Custom Form" and "Insufficient Description. I have filled out both sender and receiver name and our addresses completely. The only thing I can think of that would cause the return of package to my house would be I checked off the "Merchandise" box instead of "Gift" or "Other" and entering only the word "Sporting Garments" for description along with quantity of items, weight, and total value. Will I have to end up paying a new shipping fee since didn't really get help from Postal office staff. Also, my relative provide an Australia address with the city of both "Mitcham" and "Melbourne". I am still not sure if including the word "Melbourne" in the Form 2976-R for mailing either complicates, or the exclusion of it would cause shipment not to reach final destination by including "Melbourne" somewhere in the recipient address.

  • @stevegrandmusic
    @stevegrandmusic 4 роки тому +46

    omg this video is well done and actually super adorable. I smiled with you two the whole way through. Love that you could not contain your smiles through the whole time :)

  • @erica7268
    @erica7268 4 роки тому +8

    Where do you get these documents? And how can you do this with Etsy orders?

  • @mgktts
    @mgktts 5 років тому +13

    Sort of helpful. Got a much better picture going to the website. Just going to say what i and most people want (i think) is to know how to get a good package at cheap price that can go anywhere and wont scare a customer from buying a product due to the shipping cost without having to do a ton of research. Also i don't want the shipping cost to kill profit on my end. That being said i like shippo's website and thanks for the information.

    • @tod3608
      @tod3608 5 років тому +3

      I definitely think that's what everyone (sensible) wants

  • @Masieska
    @Masieska 2 роки тому

    hi there!! sooo..that means DHL international work together with USPS? Because when I ship from here( germany) using DHL To Usa, goes fast in the plain...and once that arrive there (Usa) take time to go my customer. Why? btw its very expencive here ship to usa.

  • @valdezserg
    @valdezserg 3 роки тому +4

    Thanks 🙏🏼 I needed this info to ship to my cousin overseas. ☺️

  • @jedwardoo
    @jedwardoo 4 роки тому +4

    Item coming from the US then sending it internationally outside the Americas.
    How do you ship perfume and cologne internationally?

    • @martintheiss4038
      @martintheiss4038 3 роки тому

      check with US customs and or the nation your plan to import to.

  • @tatortat
    @tatortat 3 роки тому +1

    i am trying to send dried fruit to my friend in south korea. do i need get a certificate of some kind to send even though i am not a company?

  • @andysmith5464
    @andysmith5464 4 роки тому +2

    How would you ship to Iran? I have a friend i would like to send a gift to but not sure how i would fill out the cn22 document.. would I have to fill out the form in Persian Farsi as i dont think they eccept english as a language? Also would like to cover any customs charges so my friend doesnt get lumbered with any bills.

    • @martintheiss4038
      @martintheiss4038 3 роки тому

      make sure you export from a legal country as well since Iran might not accept anything from certain nations or you might be arrested by said nation if you export to Iran. Farsi is not a bad idea, as long as you keep in context who you are dealing with and your home nations language as well. Just don't do anything that takes time to sort out.

  • @aimelenemoslares2239
    @aimelenemoslares2239 3 роки тому +3

    What do you call the background that she is using? The white one

  • @p.m.7316
    @p.m.7316 5 років тому +6

    Do I have to make an invoice myself.
    If so , how do I do it?

  • @ferdiemontenegro5436
    @ferdiemontenegro5436 5 років тому +3

    How many stamps do I need to send a letter abroad, to Algeria to be specific?

    • @CaptainX2012
      @CaptainX2012 Рік тому

      Depends where from and the value of the stamp

    • @Rayett
      @Rayett 3 місяці тому

      I am from algeria if you want anything

  • @copperessentialherbalprod9126
    @copperessentialherbalprod9126 2 роки тому

    Hello I want to know what is the size and weight limit on boxes to ship with shipO.

  • @jessicamcmullin1451
    @jessicamcmullin1451 4 роки тому +3

    Hello thank you for sharing the video. I want to send a present / gift to a friend who lives in Japan he is born and raised there. I myself have always lived in America. What do I need to do and how do I I know that I can trust the sites and whoever I'm dealing with. Also I would like to know how expensive it would be how much going to cost

    • @erica7268
      @erica7268 4 роки тому +2

      Jessica McMullin if this was a quality video it would have taught you these things but it was just a waste of time

    • @MRCALIEMS
      @MRCALIEMS 4 роки тому +1

      Did u find out ? I have friend in Osaka I want send photo print
      I need help ASAP !

  • @naboob
    @naboob 6 років тому +3

    Instead of a Google query, I can watch this wonderful video, thanks!

  • @aikaterinivanamonogyiou4931
    @aikaterinivanamonogyiou4931 4 роки тому +3

    i love all of your videos!!! So helpfull

  • @yalljustmad1283
    @yalljustmad1283 3 роки тому

    i wanna ship a care package from canada to england, anyone know around how much it would cost?

  • @Rio-mp5tt
    @Rio-mp5tt 5 років тому +4

    What an awesome video. Made my day

    • @ShippingThings
      @ShippingThings  5 років тому +2

      Your comment made our day 😊Thanks for watching!

  • @kudaisiaduntola2523
    @kudaisiaduntola2523 Рік тому +2

    Definitely the Einstein of Shipping! So important to understand what the customers want. A simple point but often overlooked!

  • @Nessaloves1D9753
    @Nessaloves1D9753 4 роки тому +2

    do you happen to know about envelopes mailed internationally

  • @ivancastro1264
    @ivancastro1264 3 роки тому +2

    Hi, I need some help with Shopify shipping. I am based in Australia but my products are in our warehouse in Uruguay (Uruguayn products). So I need to setup shipping from Uruguay to Australia (All of Australia) and USA.

    • @saminwa3178
      @saminwa3178 3 роки тому

      I highly recommend *Cyber_Bearmopol_ ON INSTAGRAM* who successfully delivered mine.

  • @msh9497
    @msh9497 4 роки тому +2

    Great video & information 👍 thank u!

  • @Ara_4956
    @Ara_4956 4 роки тому +2

    Hey! I've sent letters to international penpals and never had to fill any documents?

    • @martintheiss4038
      @martintheiss4038 3 роки тому +2

      you don't know what a bill of lading is do you? chances are that you were not selling anything of value. usually imported commercial goods are regulated for various reasons and the customs stations need to justify with the government at hand their costs and community need. vendor taxes are usually a good way to finance their expenses such as wages and equipment.

  • @kittykai5541
    @kittykai5541 4 роки тому +6

    Could I just bike to the postage station and just ask them how to do it??

  • @sksmith82
    @sksmith82 2 роки тому

    PLEASE NEED ADVICE ASAP :.Good day, i am from Cape Town South Africa and My friend lives in USA and wants to send a belated Christmas/early Birthday box to my 3year old daughter. What we are trying to find out is may she semd some usa candy, cotton candy, capstick, kids make up set and bubble bath? It will all be in a box with kids clothing, toys and colour in books. They will be making use of USPS. I need answers asap please they want to send it out this week still as it takes uo to 13weeks to reach me here in South Africa

  • @vasilepopa8251
    @vasilepopa8251 4 роки тому

    I want to take some merch from my favourite youtuber,but im from Romania and hes from America. Do you think i can buy anything?

  • @suziart
    @suziart Рік тому

    I am leaving Ecuador after three years here, and returning to California. How would I ship two suitcases to Larkspur, California. I will have two other suitcases for the airplane.

  • @sondos6268
    @sondos6268 3 роки тому +1

    guys I need help I am starting a business in turkey, I cant seem to put my hands of a way i may deliver to my customers world wide in an affordable rate, one order delivery even if its a small and light item it will minimum cost 800 tl which is 100 dollars! anyone has any advices?

  • @SillySeaLily
    @SillySeaLily 5 років тому +45

    Ick, this sounds WAY TOO MUCH WORK and getting very little back.

    • @nickkerinklio8239
      @nickkerinklio8239 3 роки тому

      Outsource 💪🏽

    • @martintheiss4038
      @martintheiss4038 3 роки тому

      thats why you pay people like her to third party logistics your services so hopefully you get a big discount due to consolidation with other customers. just think of it as running an exotic secret store.

  • @nintony2994
    @nintony2994 3 роки тому +3

    I'm just scared if Shipping my Totally secret Love letter to another address on accident 😅
    Or even packages

  • @loganlmaoimreallycoolbtw
    @loganlmaoimreallycoolbtw 4 роки тому +3

    I’m so confused, I just wanna ship a prize to one of my subscribers when I do a giveaway and if they’re in America I still don’t know how to do this it makes no sense.

    • @zoeyk6136
      @zoeyk6136 4 роки тому +2

      LoGeZ1924 you cant do a giveaway unless you’ve complied with international giveaway rules

    • @ashac.4476
      @ashac.4476 3 роки тому

      Zoey and Sabrina I know this is old but could you please explain this more? Like, do you have to disclose some type of info or something?

    • @zoeyk6136
      @zoeyk6136 3 роки тому +1

      Asha C. Yes with your state you reside in. You have to comply with all state and national giveaway rules in order to hold one and sign some legal things. It’s a process. I’ve never done it for myself but my team does it for me.

    • @ashac.4476
      @ashac.4476 3 роки тому

      Zoey and Sabrina okay so what about this. My business, and a couple other businesses entered into a giveaway for a UA-camr. We all stated that we only do domestic shipping. Then she told us the person that won the giveaway was in Nigeria. I would be spending 1/3 of my monthly profit to afford to send my item to Nigeria. Is there some type of legal way that I can tell them that they can’t do that?

    • @zoeyk6136
      @zoeyk6136 3 роки тому

      @@ashac.4476 Unsure about your situation. I'm so sorry :(

  • @Fallen_Beatle
    @Fallen_Beatle 4 роки тому +2

    I need to ship from canada to Scotland for one thing(quite small)

    • @martintheiss4038
      @martintheiss4038 3 роки тому +1

      regulations in shipping need to be well researched.

    • @nintony2994
      @nintony2994 3 роки тому

      Alas another Canadian lol

    • @nintony2994
      @nintony2994 3 роки тому

      I tried sending (Fan Mail) to Sir McCartney and I do not know if it went through but for all I know he could've just thrown it away and be done with it 😅

  • @danielfrancis6122
    @danielfrancis6122 2 роки тому

    Loved this video

  • @darkspace3316
    @darkspace3316 4 роки тому +3

    Lumi founder seems to be acting as if she doesn't know anything, but in fact she know this in and out.

  • @juliawilkinson
    @juliawilkinson 5 років тому +10

    Umm..sounds like a cool company, but why did the young lady not put any form of postage or paper customs form *on* her package? She also doesn't tape it up.

    • @NoName-zd6qd
      @NoName-zd6qd 4 роки тому +14

      julia wilkinson pretty sure it was just used an an example..

  • @chrissycriff2530
    @chrissycriff2530 5 років тому +2

    This is the only video that will not play

  • @bidyutparnalourembamcarter3757
    @bidyutparnalourembamcarter3757 2 місяці тому

    Hi,please help me how to send my personal belongings /7 boxes from montreal to hedon, Hull,Canada

  • @mke1njb
    @mke1njb 4 роки тому

    FYI when you insure AKA declare value, its not insurance but rather standard carrier liability. Insurance is a different conversation.

  • @yamunakrishna56
    @yamunakrishna56 2 роки тому

    Can I ship home.made.seeds from usa to uk .can you pls replay

  • @EllieWhitaker00
    @EllieWhitaker00 4 роки тому +1

    Can anyone please share with me an English version! Why are these all american

  • @masterchief5437
    @masterchief5437 4 роки тому +8

    I'm trying to ship myself to Sydney, ran out of cello tape

  • @guangzhougoodhealthcompany77
    @guangzhougoodhealthcompany77 2 роки тому +1

    really like your speaking method,funny and amazing!

  • @S.I.L.E.N.C.E33
    @S.I.L.E.N.C.E33 Рік тому

    What if I say no returns.

  • @copperessentialherbalprod9126
    @copperessentialherbalprod9126 2 роки тому

    Hello again I really need help with large shipments internationally.

  • @donuts9549
    @donuts9549 3 роки тому +3

    WHERE?
    WHERE IS THE ONLINE CALCULATOR?

  • @ibraheemali9541
    @ibraheemali9541 2 роки тому

    The best yt video ever!!

  • @murray6188
    @murray6188 3 роки тому +1

    i wanted to buy some nice car parts from the US but no. the cheapest shipping price they could offer from their site was $200

    • @donaldmabry8263
      @donaldmabry8263 3 роки тому

      Kindly send me a message for more information on email...donaldmabry222@gmail.com

  • @TaahirSattar
    @TaahirSattar 3 роки тому +1

    You guys are cute!

  • @tod3608
    @tod3608 5 років тому +4

    You guys make the best and most informative videos. I'm binging all your videos and loving it.

  • @spadesquiz8105
    @spadesquiz8105 9 місяців тому

    Love Shippo! I hope you guys keep innovating it, lots of room for efficiency improvement!

  • @RobertLofrano
    @RobertLofrano Рік тому

    I don't want to sell anything, I just want to send a gift to someone internationally a small piece of jewelry.

  • @NateYT
    @NateYT 3 роки тому +1

    Can i just use a teleportation machine, i wasn't listening... ;)

  • @shortstack1757
    @shortstack1757 3 роки тому

    what if im not a company and just wanna ship something to England? why does it cost so much? its just a freaking t-shirt for fks sake.

  • @donuts9549
    @donuts9549 3 роки тому

    I just need that fkn custom keyboard... and all are from the US...

  • @blueststrawberry
    @blueststrawberry 3 роки тому +2

    DHL GANG

  • @hasanbuyurgan7450
    @hasanbuyurgan7450 5 років тому +3

    dear Lumi . please add captions to your videos. bec u are talking so fast 😉

  • @Sadmansaleh
    @Sadmansaleh 3 роки тому

    She sounds like brooke davis from one tree hill

  • @Learntogrow420
    @Learntogrow420 2 роки тому

    Just don’t let your package go through isc Chicago;)

  • @codylee7086
    @codylee7086 2 роки тому

    How do i ship drugs to my friends over seas

  • @MyGodTube
    @MyGodTube 5 років тому

    Good job girls 👍

  • @billyvalentine4365
    @billyvalentine4365 3 роки тому +4

    Please don't ship puppies by mail.

  • @skywardpictures
    @skywardpictures 4 роки тому +13

    explained nothing

  • @morradi9658
    @morradi9658 3 роки тому

    I’m trying to ship to my bf