Building a Human-Centric Vulnerability Management Program

Steve Carter, CEO and co-founder of Nucleus Security, and Dr. Nikki Robinson, Security Architect at IBM, discuss the importance of the people side of vulnerability management. They explore challenges such as context switching, long mean time to remediation, and the impact of communication on vulnerability management programs. The conversation includes practical advice on incorporating human factors into cybersecurity practices, how to improve communication and collaboration among teams, and why understanding human factors is crucial for effective vulnerability management. Join them as they delve into strategies for building a human-centric vulnerability management program and ensuring better security outcomes.
Chapters
00:00 Introduction and Warm-Up
03:31 Importance of People in Vulnerability Management
04:44 Challenges in Vulnerability Management
06:27 Modern Vulnerability Management Lifecycle
16:56 Human Factors in Vulnerability Management
27:24 Understanding People in Vulnerability Management
28:13 The Impact of Context Switching
30:28 Building Relationships in Security
32:03 Perception vs. Intention in Security
38:50 Human Factors in Vulnerability Management
46:15 Top Five Prescriptive Actions
52:09 Q&A and Final Thoughts
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