From Inbox to Inbox: Ugmonk’s Personal Communication Strategy | Jeff Sheldon - Ugmonk

Ugmonk founder Jeff Sheldon shares the personal, founder-led aspect of his communication strategy. Despite his brand’s growth, Jeff stays connected with his customers through initiatives like "Five Things I'm Digging," an email series offering insights into what inspires him beyond the world of Ugmonk. Maintaining this personal connection humanizes the brand while giving customers the opportunity to engage with Jeff on a much deeper level.