You are simply awesome Patrick. Have gone through several docs online but understanding through a video tutorial here makes crystal clear everything. Thanks once again.
Just discovered randomly your channel and it's so interesting! Thanks a lot for all this well explained information. Call Manager Traces playlist is my favorite topic and I'll follow all your videos hoping to be able to understand how to interpret different types of traces. Thanks again for this and please keep going.
Zarioiu Bogdan Thank you so much Zarioiu! I’ll be doing another trace reading video soon to continue the playlist. In the description I have a link to all the traces so you can practice too. Let me know if there are any questions.
Patrick Kinane I’ll go through them and let you know about any questions. I want to see and understand the different trace types you explain. Do you plan to do also some videos in which you show how to analyze failing scenarios?(let’s say phone A calls phone B. B answers and puts A on hold. After a few seconds the call drops). Something like this, failing scenarios in general.
Zarioiu Bogdan absolutely. I plan to do scenarios with voice gateways where we look at the debugs from the gateway, I plan to look at phone logs and Jabber logs, and I plan to look at logs on CUCM for failures too.
Much appreciated! There will be more coming and I will eventually get more into log analysis for other UC products. Maybe even do some live streams where I can walk through a call with people who are viewing the stream. Let the viewers guide the stream for practical application.
+Nick Bacon Thank you. Last night I pulled logs for call hold and started planning the video. When troubleshooting call failure you get more into the weeds so I have to walk through successful call scenarios first to slowly introduce different things. Call failure scenarios will come though.
Patrick - thank you for your service! Ex navy here, same family different branch. Im really struggling with understanding traces in real time aka understanding them in a real world type environment. Do you know any resources that might tie it together? Your resources are fantastic and I'm starting to get it but just not there yet
PMD that’s right. For troubleshooting calls on CUCM you typically only need to get CCM logs; however, for some calls we need to get other logs (like ILS, or CTIManager).
Great video Pat. Thank you. Question: Why dint the CM forward the SDP in the invite which was sent by the phone A. Why did it convert the call into a delayed offer any reason and where do we exactly do this configuration on CM to send delayed offer for phone B.
Hello @mexesp1337, I do not. Maybe I will make one down the road. I actually never heard of this platform until now. It seems interesting. Thank you for letting me know about it.
To download the traces and go through them on your own, please visit the github repository below.
github.com/ciscocollab/CallManagerTraces
You are simply awesome Patrick. Have gone through several docs online but understanding through a video tutorial here makes crystal clear everything.
Thanks once again.
You are very welcome, Mohit! Thank you for the nice comment!
Just discovered randomly your channel and it's so interesting! Thanks a lot for all this well explained information.
Call Manager Traces playlist is my favorite topic and I'll follow all your videos hoping to be able to understand how to interpret different types of traces.
Thanks again for this and please keep going.
Zarioiu Bogdan Thank you so much Zarioiu! I’ll be doing another trace reading video soon to continue the playlist.
In the description I have a link to all the traces so you can practice too. Let me know if there are any questions.
Patrick Kinane I’ll go through them and let you know about any questions. I want to see and understand the different trace types you explain. Do you plan to do also some videos in which you show how to analyze failing scenarios?(let’s say phone A calls phone B. B answers and puts A on hold. After a few seconds the call drops). Something like this, failing scenarios in general.
Zarioiu Bogdan absolutely. I plan to do scenarios with voice gateways where we look at the debugs from the gateway, I plan to look at phone logs and Jabber logs, and I plan to look at logs on CUCM for failures too.
Patrick Kinane This sounds very good and useful. Can’t wait!
You have no idea how useful I find your videos.
Zarioiu Bogdan I’m very happy to hear that. I want to have something of value in my videos so this is very welcomed feedback.
Very Much helpful, 5 stars to your video
Thank you! I hope to make more helping people! I appreciate you watching and commenting.
Very much useful video 👌🏼 I’m glad that I find this channel 😇 Thanku So Much Patrick Kinane 👍🏻
Thank you, Muneer. Please share the channel with others. More videos coming!
Really nice video, I like the pace and the consistency. BIG FAN.
Much appreciated! There will be more coming and I will eventually get more into log analysis for other UC products. Maybe even do some live streams where I can walk through a call with people who are viewing the stream. Let the viewers guide the stream for practical application.
Hey Patrick, awesome awesome video...Wish I could set for a month with you to train and get a good knowledge transfer. You got the goods... Semper Fi
Thank you Patrick for sharing such a good video !!
Thank you, Siddhi!
Great video. I'm looking forward to more complicated call failure scenarios!
+Nick Bacon Thank you. Last night I pulled logs for call hold and started planning the video. When troubleshooting call failure you get more into the weeds so I have to walk through successful call scenarios first to slowly introduce different things. Call failure scenarios will come though.
Thanks, Really great video, please make more videos with SDP traces
great job Patrick. really great video!
Patrick - thank you for your service! Ex navy here, same family different branch. Im really struggling with understanding traces in real time aka understanding them in a real world type environment. Do you know any resources that might tie it together? Your resources are fantastic and I'm starting to get it but just not there yet
beautiful. good video
I really love these videos! keep them coming I am learning.
Thank you! I’m glad to hear it. Please share with other people that can benefit.
@@PatrickKinane1no worries! I will tell and show all. btw, want are your settings in Trace setup and RTMT?
I found it! you were only doing a call manager trace
PMD that’s right. For troubleshooting calls on CUCM you typically only need to get CCM logs; however, for some calls we need to get other logs (like ILS, or CTIManager).
@@PatrickKinane1 Yes for like web services or app initiated.
very informative vidio
Great video 👍🏻
Thank you, Rahul!
Great video Pat. Thank you.
Question: Why dint the CM forward the SDP in the invite which was sent by the phone A. Why did it convert the call into a delayed offer any reason and where do we exactly do this configuration on CM to send delayed offer for phone B.
Hey, Karthikeyan. CUCM sends delayed offer by default. You can make the change to early offer on the sip profile.
@@PatrickKinane1 Thank you pat.
great video ..
Thanks a lot
Can u make a video about jabber prt log troubleshooting for few issues.
Hey, Midhun! I will do that.
Waiting for the prt log much needed.
i want to see the logs analysis for Transcoder and MTP allocation step by step
Hello, Karunakar. I will do this. Thank you for letting me know.
Hi! First of all, thank you. Then, can you please recommend any documentation where I ca read more about the parameters mentioned by you?
Could you please tech read CUCM trace file for media resource troubleshooting?
At 10:26 how can you tell its an Early Offer invite?
Do you have a Patreon page?
Hello @mexesp1337, I do not. Maybe I will make one down the road. I actually never heard of this platform until now. It seems interesting. Thank you for letting me know about it.