Even worse the robots will end up blocking each other. I was watching another video yesterday by Mike Chen where the hotel he was in had multiple robots. Two different robots were stuck outside his room because they were in each others way. He was nice enough to move one robot to the side so they could both move forward. Have to wonder how often that happens where robots end up blocking each other.
Jay Monty “Don’t try this at home” yeah cause I have an expensive robot at home. ' hi J M... ohh nice iRobot Roomba cleanning the house... it is made in china
At a luxury hotel? Nah. They're gonna keep human staff as a selling point. They probably won't be scrubbing the floors or making the beds down the line, but they'll definitely be there to interact with the customers & make the experience feel more personal. It's the same with a lot of professions... take doctors, for instance. Sure, we're probably headed in a direction where autonomous robots will be able to do just about every diagnosis, prescription, & procedure better than a human doctor, but nobody wants surgery bot 5000 to tell them that their husband passed away, or to sit with them & discuss their options after they were diagnosed with cancer. Human jobs will still be around; they'll just be a lot more service oriented.
@@tomadams3528 Come on man, blaming immigrants for stealing your job. Think about this, people like yourself say that all immigrants are drug dealers, rapists and other bad things, but you say that they steal your job. What the hell?
The luggage robot is a nice novelty, but not much help. you're doing a lot of the work yourself. You have to load it, then you have to tell it which room by using the room key, then when it comes to your room, you have to unload it. A real person is much better. They load the rack, push the rack, and unload it in your room. This is just another example of automation being more for the service "provider" than for the customer. McDonalds has tricked everyone into putting their orders in on the smart phone: not for your convenience, but so they can hire fewer counter people. Use the robots if you like, but don't think for one moment that it's for you. WAIT, i know what you're going to say: No, Anton, weren't you paying attention, they send a bellman to your room, too." Yeah. How long do you think that's going to last? And what about days they are short staffed? This is a foot in the door. I'm telling you. In ten years, you'll say "Anton was right."
Anton Nym Exactly. These robots are all for the corporations and people think they're "so cool".... but they're really not. I'm a computer science student and these types of robotics are disgusting and unethical.
Thanks, William. I agree! the USA USED to know how to do customer service. When I was six years old, Dad would pull the car (1964 VW Beetle) into a gas station and 2 to 4 attendants dressed in coveralls would swarm all over the car! They would check the tire pressure, the oil, and wash all windows, headlights, tailights, and all for the $4 it took to fill the tank! (Which THEY pumped for you!) NOW you go to a gas station, and you are on your own. You fill it, you pay for it, and about half the time, the machine won't offer a receipt, so you trudge to wait in line at the cashier to get one. If there is even a squeegee and someone has bothered to fill the little water resevoir, then MAYBE you can wash your own windows. How convienient! As far as I can tell, the trend to using automation as an excuse to quit service began with the ATMs. Sure, they sold it to us as hey, you can get your money any time you want. But it was the beginning of the end. Now you go to mcdonalds, and the one girl behind the counter is instructed to take you and show you how to use the kiosk instead of telling her what you want.. She tried that on me today! I said no. and i asked for two bags of ice, which I happen to know the kiosk can't offer anyway. the kiosk and/or app is convenient for whom? For the poor client, who is now doing all the work, or for the business, so they can hire drastically fewer humans to help you?
Anton Nym Yep! Interestingly if you go overseas, it's still like that...you can have pretty good service in most restaurants and hotels. Service on airlines is AMAZING. Then you get back here and it's a huge letdown. Nice to be back, but everyone is just like, "Ugh...get it yourself." Complain to companies and they refer you to an online tool or something. I was shopping for VOIP phone service earlier today...I started an online chat with RingCentral (yeah I'm naming names!) and the chat agent was typing in sentence fragments and giving me incomplete and unclear information. Finally the chat session just disconnected with no explanation. Unbelievable. I'm trying to give them money for service and they don't even have the wherewithal to give decent sales support.
I hate going to gas stations where they pump it for you. I don't trust them and would rather just do it my self, last time I had to use one they didn't even close the gas cap correctly. I don't distrust bell hops, but always carry my own stuff. I absolutely hate valet, even in my old car.
photojeff74, yes, we are this lazy, programmed, detached and pathetic? Just like at the hundreds of millions of people walking down the streets of the Planet every day staring at their stupid phones. Pathetic.
Hey, Rich. Please let the Sheraton know that they have done a great job with implementing the robots. I think they should allow for a dark colored pocket on the inside of the door of the luggage cart for tips in case someone doesn't want to be bothered but their luggage is sent up to them. It would be a nice and safe way to thank the staff for their help.
Very cool robots, saw this coming yrs ago, give em a little time and they'll be on cruise ships too. What's the average cost of the luggage transporters per tug and carry units? Are the escort robots opening doors w wifi, bluetooth, IR or other means? Commercial and industrial robots and AI have come a long way in my lifetime, I'm 55 and much of it was all sci-fi when I was a kid, even Trek didn't anticipate many tech things we have now but many ppl developing it are Trek fans and that's the ultimate value of sci-fi, not what it shows but what it inspires real ppl to do.
By 2050 robots will be involved in all facets of the service industry, transportation, manufacturing and in the home. People will have time to take part in more leisurely pursuits! Oh Rosy, where are you? 🤔🤣
Eugene S well it’s all relative you can’t have signs every where in different languages I see your point here ,but in a bigger and longer setting like going to your room or navigating the hotel it’s a lot better even though with signs it helps you don’t know for sure and not everyone can actually read them.
+Honudes, you're going to choose the cheaper one. If a hotel has to pay extra unnecessary money for a gimmick, it'll raise the price of your room. What do you think a robot can do that a person would do worse? Ever use a self check-in kiosk? That costs 2k, not 150k.......
@Honudes Gai this shows you have no understanding of basic economics. A business only does something if it profits them, this has no profit margin. You want to stay at a gimmick hotel, go ahead, if this was a viable business model, Disneyland would have robots checking you in. Don't be gullible.
Honudes Gai Dude Disney doesn’t have the most automated cameras in the world. They’re cameras may be good, but they’re simply not the BEST in the world. Places with a higher standard of security such as AROUND the White House, and at famous monuments you would expect to see better. Which they ARE better.
they didnt innovate shit, this is tech from the 1980s, fucking invent a robot that goes to work for me and makes me money, my 90yr old grandma walks faster than that robot
This robot COULD have been awesome if it took the normal elevator, imagine going to your room and having a robot next to you, definitely better than a neighbor talking to you
I’ve been there when it’s newly built and it smells new. It took Sheraton 3 years more to build. There was originally a kindergarten there but was demolished
And my first thought was, great no tipping involved, but, as luck would have it, you get the wonderful human interaction of the bellman heading up to your room, expectantly waiting for their tip. I guess we can scratch, "reducing the need for tipping" from robot duties.
lol, i saw the walmart video and then came here, only thing good about the hotel bot, he isnt eating my food, spitting in it, or sticking his dick in it
Actually, Marriott knows that as robots cover basic tasks.. the desire for human interaction will only increase. Lots of elites with mobile check-in (door key on phone) still stop by the front desk.. literally just to chat (might ask a dumb question or something, but the goal is human interaction). Marriott understands this and embraces it--really, it's greater opportunity to have guest interactions (from a human) that actually matter.. instead of menial tasks like asking for credit card, ID, etc. The job titles will change, definitely.. you'll probably (for example) see more front desk agents being trained in being a concierge and walking with guests instead of staying behind a desk. Former Marriott guy here, and this is just my take for what Marriott sees the future of hospitality being. They dedicate (just one example) a lot of training into how to interact with guests who have mobile check-in. I thought it was crazy at first--but you truly have more opportunity to build connections with folks that opt for MCI than not. Someone is much more willing to converse with you if you never have to ask for menial stuff from them! In a simple way, you could say robots allow humans to stop being robots and act like humans. At least, in hospitality. I'd argue the same for, like, robo Bartenders and whatnot too.
From the technology standpoint it is impressive and Sheraton is capitalizing on it. Not a very good use of the technology however IMO. What’s so wrong with a human pushing the cart for you and earning a tip? It would be much more useful if they had the robots doing other jobs like constantly mopping floors or vacuuming in these very large hotels.
Looks like an old office printer that was redesigned to be a robot. Yes, of course. Signs will help prevent people from doing crazy things with these robots. Because people always obey/comply with warning signs. Good luck with that Sheraton. Start hiring the attorneys NOW! lol!
6:13 "Look at that precision" ... as the robot attempts to open the door that closed because it took to long to get through the first time, and in the process gets hit by the automatically opening door.
I wish I could be as excited as Rich DeMuro. I wonder how many people who need those jobs are going to be without food on their table. Not only are AI is taking away their jobs , but also the tips. McDonalds has done a similar thing here in CA. They put bays/kiosks where you can order and pay. And, the few employees that they have working part time, have to work twice or three times as much bc now they take orders from those bays, from McD app, from the drive-thru and from third party apps at a convenient same hourly wage with no benefits what so ever and only 8 - 10 hrs/week. Lovely.
Don't see that luggage robot makes much difference: you have to put everything in and out just like in the normal luggage car. Pushing a luggage car to the elevator is not hard work.
Pushing a cart is not hard work but in many hotels, especially largers ones like this Sheraton, the carts take up space in elevators that could otherwise be used for passengers. Stuffing people and carts in elevators is, in my opinion, a terrible experience at hotels. They also reduce damage to the hotels themselves - if I had a nickel for every dent in a wall/door or scuffed corner throughout the hallways and rooms caused by luggage carts, I'd have a lot of money. Not to mention not having to worry about handling a cart full of luggage yourself (ever lost a bag off the side of one?), and then having to return it somewhere; the convenience factor is incredible.
Well it certainly a good thing for the hotel since they don't have to hire extra people. Invest in these robots will benefit them in the long run. No salary, insurance, sick days off, vacation, paid leave, etc. The only thing they have to worry about is maintenance and that will be cheaper than paying humans salary.
I doubt maintenance will be cheap on these robots, especially if it has a particular software bug that leads to unforeseen circumstance. A human still has to be sent out to repair them, and that salary is worth more than a Bell Hop is paid. (minus the tips)
$50 - $80 / hr to do that maintenance for electrical, software, parts, etc. I'll charge $200 for labour just to replace 1 sensor. It's the same charge mechanics get when they fix your vehicles.
I'm pretty sure the point is to ferry service. The Bellhop (or yourself) will still load it on the robot. Then another person on the floor will unload it into your room when he gets an automated text. It cuts out the time you need to pay someone to drag and wait and ride the elevator. Just like for nurses where these TUGS run 24/7 in hospitals ferrying medicine and supplies.
I actually love this idea. I have been to a number of hotels where they have two bell captains, one taking your luggage up and the other talking to you about the hotel, I think this is just an amazing idea.
I can open that luggage bot with a stick or a loop of string. There is a small gap next to the doorknob that you could easily open the inside knob through.
Dear Sheraton: You're in the HOSPITALITY business. That means PERSONAL ATTENTION. All the money you wasted on clunky oversized robots would've been better served at training and rewarding your staff to improve their level of service and personal attention to hotel guests. The one robot that has potential is the luggage robot but it should be operated by the bell desk and its personnel NOT by guests.
chris corona no health insurance needed, no retirement plan, no smoke breaks, no sick days. I'm sure they've looked into cost benefit prior to purchasing them.
So the luggage rack can be opened from the inside and there is a giant 3-inch space right next to the inside handle to jimmy it open from the outside? Who thought of that design feature?
Chris G oh cmon on man no one cares what you call it call it a cisgendered Apache helicopter for all I care just don’t bring politics into this especially Trump politics
Isnt there a huge security flaw in the luggage machines? There is lots of space between the frame and the window to fit something to open the door from inside!
The big corporations have been using robotics in manufacturing since at least 2000 if not earlier! It's definitely one of the fastest growing sectors in tech and the future is wide open!
I think that they need to add sensors to the door so that when the robot opens the door, the door doesn't hit people standing near the door - espeically kids.
Hospital robots are cooler because they can talk to people that are in the way and they let you know to stay back. And the things are programmed to not let the elevator move if a person gets on the elevator with it.
Great precision as the door wacks it in the face
Andrew Burgner I saw that too. Hilarious!
I'm glad you said something I missed it the first time around. lol 🤣
I had to rewatch the end, as I missed it. So funny!!
Name that robot "Dopey"
came here for that
6:12 “look at that precision”
-robot gets hit by door 😂😂😂
Ikr HAHA
saw that, almost died laughing xDDD
I had to rewatch the end. Just to see that. I'm laughing so hard.
Lmao I missed it the first time 😂 it will need a new paint job soon
the robot moved back after getting hit... just like a normal person...
So if my luggage takes 2 hours to get to my room I know someone playing with the robot every 5 Seconds
s0what778 or it jus be that exceedingly slow did you see how slow it moved from the coutner to the steak house door
It has to be that slow, becuz someone will Actively try and get run over by it
s0what778 🤣🤣right
Even worse the robots will end up blocking each other. I was watching another video yesterday by Mike Chen where the hotel he was in had multiple robots. Two different robots were stuck outside his room because they were in each others way. He was nice enough to move one robot to the side so they could both move forward. Have to wonder how often that happens where robots end up blocking each other.
dude you're right.... it stopped even when people in front were moving in the same direction. Little kids are going to make chaos around these things.
4:30 “Don’t try this at home” yeah cause I have an expensive robot at home.
Jay Monty
“Don’t try this at home” yeah cause I have an expensive robot at home.
'
hi J M...
ohh nice iRobot Roomba cleanning the house...
it is made in china
How long have you been married?
I think he means if you go their
@@declanmoore75 no shit
I was about to say this
1985: their will be flying cars in the future.
2018: we got robots that take you to a streak house that is right in front of you
"Streak house" Sounds kinky.
Well I still call it a Win. haha
I've never laughed so hard at a UA-cam comment
My sides are aching!
Don't forget we put a man on the moon in 1969
"The staff will have more time to spend with clients"... since they'll be unemployed soon.
At a luxury hotel? Nah. They're gonna keep human staff as a selling point. They probably won't be scrubbing the floors or making the beds down the line, but they'll definitely be there to interact with the customers & make the experience feel more personal.
It's the same with a lot of professions... take doctors, for instance. Sure, we're probably headed in a direction where autonomous robots will be able to do just about every diagnosis, prescription, & procedure better than a human doctor, but nobody wants surgery bot 5000 to tell them that their husband passed away, or to sit with them & discuss their options after they were diagnosed with cancer. Human jobs will still be around; they'll just be a lot more service oriented.
More time to fuck off on there phones
Marco More those robot are the conséquences of syndicate asking for 15 dollars minimum wage for those kind of job
I saw a robot scrubbing floors at Target.
Good bye jobs!!!
Name for the robot:
THE UNEMPLOYER
Or Jose .
Got to have Jose or Mohamed ( Mo ).
Do not worry about it that thing is not going to be around much...
@@tomadams3528 Come on man, blaming immigrants for stealing your job. Think about this, people like yourself say that all immigrants are drug dealers, rapists and other bad things, but you say that they steal your job. What the hell?
Solution: #googleandrewyang
“Here’s the cool part of the robot...”
I was certain you were going to mention the fact it was wearing a tuxedo and bow tie...
What's the Doug score on this thing?
👏👏👏
😂
4:30 *don’t try this at home* yes I’m very rich and have one of these robots at home you know cuz I’m rich 100% real yep
I bet those robots are coming in very handy during covid right now! Those are actually really cool!
As being a bell attendant is how I’ve earned a comfortable living for the last 15 years, I can’t hate this enough
4:30 "Dont try this at Home" who the hell has such a thing at home
Ernst Otto Oehler the Kardashians 🤔
The luggage robot is a nice novelty, but not much help. you're doing a lot of the work yourself. You have to load it, then you have to tell it which room by using the room key, then when it comes to your room, you have to unload it. A real person is much better. They load the rack, push the rack, and unload it in your room. This is just another example of automation being more for the service "provider" than for the customer. McDonalds has tricked everyone into putting their orders in on the smart phone: not for your convenience, but so they can hire fewer counter people. Use the robots if you like, but don't think for one moment that it's for you. WAIT, i know what you're going to say: No, Anton, weren't you paying attention, they send a bellman to your room, too." Yeah. How long do you think that's going to last? And what about days they are short staffed? This is a foot in the door. I'm telling you. In ten years, you'll say "Anton was right."
Anton Nym Exactly. These robots are all for the corporations and people think they're "so cool".... but they're really not. I'm a computer science student and these types of robotics are disgusting and unethical.
Anton Nym I'm telling you right now you're right. The US doesn't know how to do customer service.
Thanks, William. I agree! the USA USED to know how to do customer service. When I was six years old, Dad would pull the car (1964 VW Beetle) into a gas station and 2 to 4 attendants dressed in coveralls would swarm all over the car! They would check the tire pressure, the oil, and wash all windows, headlights, tailights, and all for the $4 it took to fill the tank! (Which THEY pumped for you!) NOW you go to a gas station, and you are on your own. You fill it, you pay for it, and about half the time, the machine won't offer a receipt, so you trudge to wait in line at the cashier to get one. If there is even a squeegee and someone has bothered to fill the little water resevoir, then MAYBE you can wash your own windows. How convienient!
As far as I can tell, the trend to using automation as an excuse to quit service began with the ATMs. Sure, they sold it to us as hey, you can get your money any time you want. But it was the beginning of the end.
Now you go to mcdonalds, and the one girl behind the counter is instructed to take you and show you how to use the kiosk instead of telling her what you want.. She tried that on me today! I said no. and i asked for two bags of ice, which I happen to know the kiosk can't offer anyway. the kiosk and/or app is convenient for whom? For the poor client, who is now doing all the work, or for the business, so they can hire drastically fewer humans to help you?
Anton Nym Yep! Interestingly if you go overseas, it's still like that...you can have pretty good service in most restaurants and hotels. Service on airlines is AMAZING. Then you get back here and it's a huge letdown. Nice to be back, but everyone is just like, "Ugh...get it yourself." Complain to companies and they refer you to an online tool or something.
I was shopping for VOIP phone service earlier today...I started an online chat with RingCentral (yeah I'm naming names!) and the chat agent was typing in sentence fragments and giving me incomplete and unclear information. Finally the chat session just disconnected with no explanation. Unbelievable. I'm trying to give them money for service and they don't even have the wherewithal to give decent sales support.
I hate going to gas stations where they pump it for you. I don't trust them and would rather just do it my self, last time I had to use one they didn't even close the gas cap correctly. I don't distrust bell hops, but always carry my own stuff. I absolutely hate valet, even in my old car.
he said "that's a long walk" after like 9 steps... Are we really becoming this lazy, programmed, detached and pathetic?
He said it because it would have been awkward to just walk and not say anything. Just a filler.
photojeff74, yes, we are this lazy, programmed, detached and pathetic? Just like at the hundreds of millions of people walking down the streets of the Planet every day staring at their stupid phones. Pathetic.
@@d.lawrence5670 ok stop being a grandapa
Sarcasm bud
Yep
Hey, Rich. Please let the Sheraton know that they have done a great job with implementing the robots. I think they should allow for a dark colored pocket on the inside of the door of the luggage cart for tips in case someone doesn't want to be bothered but their luggage is sent up to them. It would be a nice and safe way to thank the staff for their help.
'Look at that precision' as the robot hit the door as it swung out.
I saw that too. LOL!
HE'S DOING HIS BEST DAMNIT ( ಥ_ಥ)
Employer: *points at the target location*
Robot: *ILL LEAD YOU DA WAY*
Very cool robots, saw this coming yrs ago, give em a little time and they'll be on cruise ships too. What's the average cost of the luggage transporters per tug and carry units? Are the escort robots opening doors w wifi, bluetooth, IR or other means? Commercial and industrial robots and AI have come a long way in my lifetime, I'm 55 and much of it was all sci-fi when I was a kid, even Trek didn't anticipate many tech things we have now but many ppl developing it are Trek fans and that's the ultimate value of sci-fi, not what it shows but what it inspires real ppl to do.
By 2050 robots will be involved in all facets of the service industry, transportation, manufacturing and in the home. People will have time to take part in more leisurely pursuits! Oh Rosy, where are you? 🤔🤣
Definitely I prefer people's assistance, you feel more welcomed and enjoy places more with a smile and small talk.
So, a $150k robot, or a $15 sign...... Hmm...... Just because you can, doesn't always mean you should.
Eugene S well it’s all relative you can’t have signs every where in different languages I see your point here ,but in a bigger and longer setting like going to your room or navigating the hotel it’s a lot better even though with signs it helps you don’t know for sure and not everyone can actually read them.
+Honudes, you're going to choose the cheaper one. If a hotel has to pay extra unnecessary money for a gimmick, it'll raise the price of your room. What do you think a robot can do that a person would do worse? Ever use a self check-in kiosk? That costs 2k, not 150k.......
@Honudes Gai this shows you have no understanding of basic economics. A business only does something if it profits them, this has no profit margin. You want to stay at a gimmick hotel, go ahead, if this was a viable business model, Disneyland would have robots checking you in. Don't be gullible.
Honudes Gai Dude Disney doesn’t have the most automated cameras in the world. They’re cameras may be good, but they’re simply not the BEST in the world. Places with a higher standard of security such as AROUND the White House, and at famous monuments you would expect to see better. Which they ARE better.
Honudes Gai I know. I have literally no idea what’s happening in these comments.
The reason for the immense amounts of negative comments on this video is beyond me. This kind of innovation is spectacular, great job guys.
they didnt innovate shit, this is tech from the 1980s, fucking invent a robot that goes to work for me and makes me money, my 90yr old grandma walks faster than that robot
Gregory Everson how about get up off your ass and make money yourself u degenerate brat.
*Walks 6 Steps*
"It's a long walk. That's why they have robots to do this."
🤨
2:06 "thanks buddy, you are officially out of work... " 😄
This robot COULD have been awesome if it took the normal elevator, imagine going to your room and having a robot next to you, definitely better than a neighbor talking to you
I’ve been there when it’s newly built and it smells new. It took Sheraton 3 years more to build. There was originally a kindergarten there but was demolished
Early stages of Futurama anyone? Next thing you know Bender will be behind counter checking you in.
And my first thought was, great no tipping involved, but, as luck would have it, you get the wonderful human interaction of the bellman heading up to your room, expectantly waiting for their tip. I guess we can scratch, "reducing the need for tipping" from robot duties.
The kid transporter bot is a trillion dollar idea 💡 !!!!
SO they finish inventorying Walmart from your other video then they work at the hotel?
lol, i saw the walmart video and then came here, only thing good about the hotel bot, he isnt eating my food, spitting in it, or sticking his dick in it
me too. wow
Yey, no more hotel staffs with bad attitudes! :)
yes but you would prefer to walk into an empty hotel, or store, minimum human interaction, this is the price
Yeah, instead it'll just run over stupid guests.
Actually, Marriott knows that as robots cover basic tasks.. the desire for human interaction will only increase. Lots of elites with mobile check-in (door key on phone) still stop by the front desk.. literally just to chat (might ask a dumb question or something, but the goal is human interaction). Marriott understands this and embraces it--really, it's greater opportunity to have guest interactions (from a human) that actually matter.. instead of menial tasks like asking for credit card, ID, etc. The job titles will change, definitely.. you'll probably (for example) see more front desk agents being trained in being a concierge and walking with guests instead of staying behind a desk. Former Marriott guy here, and this is just my take for what Marriott sees the future of hospitality being. They dedicate (just one example) a lot of training into how to interact with guests who have mobile check-in. I thought it was crazy at first--but you truly have more opportunity to build connections with folks that opt for MCI than not. Someone is much more willing to converse with you if you never have to ask for menial stuff from them! In a simple way, you could say robots allow humans to stop being robots and act like humans. At least, in hospitality. I'd argue the same for, like, robo Bartenders and whatnot too.
Yay
C. Tyrell I thought he mentioned this thing has sensors and knows when something is in front of it?
Look at that precision. Smack.😂
From the technology standpoint it is impressive and Sheraton is capitalizing on it. Not a very good use of the technology however IMO. What’s so wrong with a human pushing the cart for you and earning a tip? It would be much more useful if they had the robots doing other jobs like constantly mopping floors or vacuuming in these very large hotels.
That will be in 2 years.
@@HardKore5250 Now the janitors are going to complain. LOL.
Look at that precision as the door hits the robot oml
Looks like an old office printer that was redesigned to be a robot. Yes, of course. Signs will help prevent people from doing crazy things with these robots. Because people always obey/comply with warning signs. Good luck with that Sheraton. Start hiring the attorneys NOW! lol!
Recycling as its best!
I don’t get it.
Receptionist: Your bags will be delivered to your room shortly
* arrives 2 hours later*
6:13 "Look at that precision" ... as the robot attempts to open the door that closed because it took to long to get through the first time, and in the process gets hit by the automatically opening door.
Pls no bulli robit
Rich, can you tell which company manufacture these robots?
3:30 you can totally open the delivery robot by reaching trough the gap and push the "emergency open handle" : D
They covered the gap with a cover.
Very well spoken , thank you for not saying Uhhhh a thousand times.
I got a good name for the logage robot what u think about Ralph
How about Roller or Dodo.
That precision was really great.
This guy is like Doug DeMuro but he reviews tech instead of cars!
Ammar Siddiqui are they related?
I wish I could be as excited as Rich DeMuro. I wonder how many people who need those jobs are going to be without food on their table. Not only are AI is taking away their jobs , but also the tips. McDonalds has done a similar thing here in CA. They put bays/kiosks where you can order and pay. And, the few employees that they have working part time, have to work twice or three times as much bc now they take orders from those bays, from McD app, from the drive-thru and from third party apps at a convenient same hourly wage with no benefits what so ever and only 8 - 10 hrs/week. Lovely.
Don't see that luggage robot makes much difference: you have to put everything in and out just like in the normal luggage car. Pushing a luggage car to the elevator is not hard work.
Pushing a cart is not hard work but in many hotels, especially largers ones like this Sheraton, the carts take up space in elevators that could otherwise be used for passengers. Stuffing people and carts in elevators is, in my opinion, a terrible experience at hotels.
They also reduce damage to the hotels themselves - if I had a nickel for every dent in a wall/door or scuffed corner throughout the hallways and rooms caused by luggage carts, I'd have a lot of money.
Not to mention not having to worry about handling a cart full of luggage yourself (ever lost a bag off the side of one?), and then having to return it somewhere; the convenience factor is incredible.
Well it certainly a good thing for the hotel since they don't have to hire extra people. Invest in these robots will benefit them in the long run. No salary, insurance, sick days off, vacation, paid leave, etc. The only thing they have to worry about is maintenance and that will be cheaper than paying humans salary.
I doubt maintenance will be cheap on these robots, especially if it has a particular software bug that leads to unforeseen circumstance. A human still has to be sent out to repair them, and that salary is worth more than a Bell Hop is paid. (minus the tips)
$50 - $80 / hr to do that maintenance for electrical, software, parts, etc. I'll charge $200 for labour just to replace 1 sensor. It's the same charge mechanics get when they fix your vehicles.
I'm pretty sure the point is to ferry service. The Bellhop (or yourself) will still load it on the robot. Then another person on the floor will unload it into your room when he gets an automated text. It cuts out the time you need to pay someone to drag and wait and ride the elevator. Just like for nurses where these TUGS run 24/7 in hospitals ferrying medicine and supplies.
looks like a mad scientist went nuts on some inkjet printers XD
Where is Doug??????
People with social anxiety issues are probably rejoicing rn
They should name them Jarvis and Alfred
I actually love this idea. I have been to a number of hotels where they have two bell captains, one taking your luggage up and the other talking to you about the hotel, I think this is just an amazing idea.
Terminator Judgement Day is coming!
Very, very slowly.
THIS IS DEFINITELY AWSOME!
Robots Take Over Luggage Duties more homeless people to add to the count of people without jobs in Los Angeles
i enjoyed the lively personable presentation of these robots
Severel robot passing only shows 1
Good day please tell me where are you able to buy or how to contact the production? I'm from Kiev city. I want to buy 10 pieces
We are in a new age..
thats good
What material does that luggage robot's door use? It looks metallic
Possibly metal
Vote for yang2020 the future is already here AI robot taking your job.
3.5% unemployment... Lowest since 50 years.
@@jeanrenetournecuillert2449 www.investopedia.com/articles/investing/080415/true-unemployment-rate-u6-vs-u3.asp
@Heavon Song- Freedom Dividend! #YANG2020
@@jeanrenetournecuillert2449 you realize unemployment is people looking for a job that can't find one, while over 45% of people aren't working at all
Incredible !!!😂
first and last hotel to have these robots in a hotel.
I can open that luggage bot with a stick or a loop of string. There is a small gap next to the doorknob that you could easily open the inside knob through.
Dear Sheraton: You're in the HOSPITALITY business. That means PERSONAL ATTENTION. All the money you wasted on clunky oversized robots would've been better served at training and rewarding your staff to improve their level of service and personal attention to hotel guests. The one robot that has potential is the luggage robot but it should be operated by the bell desk and its personnel NOT by guests.
If there is a power outage, network outage, or the robots are hacked, who do you talk to?
It’s all fun an games until they break, an they will.
chris corona no health insurance needed, no retirement plan, no smoke breaks, no sick days. I'm sure they've looked into cost benefit prior to purchasing them.
true, but you gotta remember how quickly technology becomes obsolete.
chris corona hope so. We are becoming more asocial as time goes by. It's sad how we seem to need less and less human interaction.
Tug robots have been used in hospitals for years they are a pretty proven technology and a whole lot of fun to fuck with.
well then i know what job i need to train for to keep my job....robot engineer
Amazing! It looks like a place I'd be very comfortable in.
How about "HELP" Hotel Electronic Luggage Porter? ;) Hit the old thumbs up if you folks think its a good idea! or down . ;( lol!
Fun fact: the thumbs down feature on YT comments doesn't actually work
The luggage robot has a massive gap around the outside where the glass meets the frame. Just reach in a open the handle or use a wire hanger
**Unemployment increases**
'
dont need a robot at the hotel / motel...
better real a person service
What happened to the cool quirks and features?
More jobs lost, and then no personalities or engagements with people will make people even more less talkative, more like what social media has done.
Love it, hate talking to people anyways......
So the luggage rack can be opened from the inside and there is a giant 3-inch space right next to the inside handle to jimmy it open from the outside? Who thought of that design feature?
Staff get ready to lose your jobs..
Do the doors have sensors ??
when the robot opens the door it could hit someone standing near or behind the door !!!
Keep raising the minimum wage . Here's your future.
These aren't minimum wage jobs.
Doesn't have to be. It's a ripple effect of raising minimum wages.
I guess hotels should be staffed by high school students since it is a minimum wage job.
Mr. White yeah, I'm a bellman at a hotel and I make minimum
+emcc04 You make tips too, don't you? If you work at a decent hotel your tips should easily double your wages.
It was a INCREDIBLE experience.. I've been there and it's the VERY BEST hotel I've been to really.. I am NOT PAID to say this I want to go back :(
Job stealers
Dey'r takin er jerbs!
Throw your phone out then
3:30 you can see the gap on the clear cover for the robot which could allow someone to just stick their hand in and open the door...
Oh shit, The liberal Democrats are going to be furious about this.He called the robot a him😳 that’s not correct🤣🤣🤣🤣 Trump 2020 🦅🇺🇸🦅
Chris G oh cmon on man no one cares what you call it call it a cisgendered Apache helicopter for all I care just don’t bring politics into this especially Trump politics
yeah we all know Hiliary is a she and she's a robot
Someone always has to bring the politics...........geeeez get outta here, go back to your conspiracy side of youtube........
Wait, the sheraton across from the focus plaza?
4:29 don't try this at home. Yeah we all have robots at home to mess with 😂😂😂
Isnt there a huge security flaw in the luggage machines? There is lots of space between the frame and the window to fit something to open the door from inside!
1:46 did you just captured that pin ? Which is 08527 or 0827 to those who wondering. :D
“Look at that precision” *Slams the door into itself*
The last thing I need when I get to a hotel is to put on my glasses and go through menus on a tablet!
Awesome ! However, what if you pick up some one else's treat from the tray ?
Do you have a relative that had an Aston Martin with a bumper-to-bumper unlimited mileage warantee?
The big corporations have been using robotics in manufacturing since at least 2000 if not earlier! It's definitely one of the fastest growing sectors in tech and the future is wide open!
I want to buy this delivery robot for hospital. What's the price ?
But wouldn't that only be for one person or does reach guest have it's own?
Any future plans for happy ending robots?
I hope it's more accurate than Google Maps. "You've arrived", when the house is still 6 doors down.
I think that they need to add sensors to the door so that when the robot opens the door, the door doesn't hit people standing near the door - espeically kids.
Hospital robots are cooler because they can talk to people that are in the way and they let you know to stay back. And the things are programmed to not let the elevator move if a person gets on the elevator with it.
4:31 “Don’t try this at home”
Me “but i don’t have one of these robots”
Hey there, Rich- what did we need you here for, anyway? I think a robot could be just as chipper taking over your job. How fun!
It will be fun it that _"Don't step on it"_ robots where start screaming _"GET OFF, BITCH!"_ if someone was stepping on 'em 😂
Not surprised. Tokyo is on a different level than all of us.
I look forward to robotic tech reporters