This is the most Niagra Falls thing I have ever seen. For arguably one of the most well-known tourist attractions in all of Canada it is shocking how badly everything around it is taken care of.
@@leoseguin5761 Want an even bigger shithole? Come across the border to NF, NY. I live in a suburb of Buffalo, I'm slightly terrified of NF, NY. It's a casino, a nice park, two or three streets of decent businesses, and utter crap extending for miles. Oh, and Devaux. An island of nice in a sea of crap.
Does "The White Spot" restaurant chain still exist? I ate at one in Vancouver, the second worst meal I've ever had in North America. This was in the mid 70's.
The sarcastic, "I get why they're doing this, Niagara Falls is incredibly dense and there really isn't any room for parking at all." While simultaneously zooming out to show approximately 7 taller buildings in an absolute sea of nearly empty parking lots.
I would love to hear if Hilton reaches out after this, because the state of that room is pretty damn sad and they should be embarrassed. The suites should be perfect. They should be the most up to date styling, everything should work, and the balcony shouldn't be locked. Also, self parking should be included.
Seeing as their housekeeping staff was forbidden from going to their company picnic because they were understaffed and the rooms are full, I don't think you should expect much.
Given the state that the rest of the hotel was in, they might be starting to worry about the balcony straight up falling off the building if people go out on it. Wouldn't be the first time...
@@sirrliv I cant exactly remember if it was the Hilton or a different hotel on that street (although I do believe it was the Hilton) but I work in the area at a different hotel and earlier this month a guy threw himself out the window and died. Rumour is it was due to casino losses but ya. I can definitely see them closing easy access to outside because of semi common occurrences like that. Its awful that you would still be paying a balcony premium though and not be allowed to use it. Like at least remove the door and make it a solid panel without a handle
Former Hilton corporate employee here. This hotel has had issues in the past with incorrectly honouring Hilton Honors benefits. Technically they should be offering the full continental breakfast for two and not limiting it in this was as a non-US property.
I am by no means rich, but pre-pandemic times, when I would go on holiday with my other half, I would always save up for the best hotel and room I could afford. I can't even imagine the disappointment of someone saving up for a special occasion to stay here, and being greeted with this. I think the worst part is actually that it's the best room in the area - knowing that this is as good as it's gonna get for such a magnificent landmark.
Gonna be honest, when this channel first launched I balked at it; I though "Oh great, UA-camr swinging his success around, showing off ultra luxury top dollar experiences that 99% of his viewers will never be able to even dream of having for themselves. The nerve of this guy!" But after seeing these episodes so far I've realized I had it all wrong. Every one of these mega priced hotels, cruises, etc. has been varying degrees of crap, and Jake has been shelling out the big bucks so we don't have to. So thank you, Jake, for taking the hits for the rest of us and showing that top tier vacations aren't nearly all they're cracked up to be.
I also am thankful to have a platform where I can voice my grievances of the hospitality industry. There are so many products out there that I have always been so confused on how they get away with it. I believe so deeply that the consumer should be as informed as possible and never accept what corporations give us. In fairness though, I am very selfishly getting to do what I love, which is traveling and trying new things. But if people care about my opinions and I earn the trust of all of you, then I am incredibly thankful! I'm glad you're enjoying the content and I hope you stay aboard!
@@BrightSunTravels Honestly, I think the biggest reason places like the Hilton here can get away with it is because the demographic they cater to don't understand realistic value; they've got so much money to splash out that they actually cannot comprehend what things are and are not worth. "$20 for a bowl of cereal? Is that weird?" Yes, yes it is. But they will never realize that because they have never had to worry about money in their lives. Meanwhile, us down in the proletariat and what little remains of the middle class look at that and choke because we know what we pay for what we need and likewise what we are not willing to pay for said things. That said though, I'm not exactly an anti-Capitalist myself. On the contrary, I think these hospitality chains are doing themselves a severe disservice by charging such absurdly vast sums for inferior service. By either reducing the prices to something more appealing to lower wealth brackets or using their inflated profits on maintenance, staff training, property improvement, etc., I think these companies could easily see their revenues multiply simply by doing better. Then again, in the current business climate of Late Stage Capitalism, short-term gains are all that matter and concepts like "Investing back into business improvement" make shareholders break out in hives. So they just scam all the money they can and walk away when it all tumbles down. Which has basically becomes the theme of your other channel recently, it seems.
I can safely say this. Jake is hands down the best reviewer of ANYTHING. Period. I spent 20 minutes of my life listening to you describe a hotel room and it was fantastic. Well done.
14:01 that breakfast menu was SHOCKKKING! Like omg those prices are absolutely insane. For a rachet hotel breakfast? come on. Oatmeal for $28? OATMEAL? 🤯🤯🤯
@NickCupolo breakfast for 2 aduts and 4 children cost my wife and her sister somewhere around 300 dollars with tax. I can't remember the exact figure but it was outrageous
*DEFINITELY NOT TOO NITPICKY* Every single “Presidential Suite” I’ve stayed in at Hilton properties have the same issues. Stuff that’s broken, worn down, and dirty. The last time I had this happen, we canceled the rest of our stay as the staff wasn’t willing to do anything to fix any issues. As we were leaving we walked by one of their other “lesser suites” and it was FAR NICER than their “Presidential Suite” smaller, but everything in the smaller suite was at least 5 years newer, the carpets werent worn out, and it was absolutely *spotless*. This is definitely a problem with the brand as a whole. A completely inexplicable one IMHO.
So, I worked at a Radisson for a few years in the pastry department. Your complementary breakfast consists of pre-made place-and-bake frozen mini-danishes, and it looks like they didn't even bake them properly for how deflated they are, nor did they do anything to finish them (which even at a business-class hotel that was on its way out, we dressed these up with glazed fresh fruit and/or icing drizzles and chopped toasted nuts when we used them in the morning buffet because they're so sad as they are). A box of 120 pieces runs about $80 USD these days so your plate of pastries at most probably cost them about $6.50 USD to produce, including the berries, the muffin liner, and the (very minimal) labor involved.
Buffalo native relocated to VA, here. Jake is 100% on his call of stay at Niagara-on-the-Lake and day trip to the falls! Niagara Falls has always been a bit grim outside of the Falls themselves.
Good for you pointing out all the broken things, dysfunctional design aspects, and Hilton just being cheap with things like bedding, toiletries, and the awkward Walmart refrigerator. So many travel reviewers are being comped their stays and hence their reviews are usually 95% focused on the positives. Please keep up the raw honesty and disclosure. Sadly giant hospitality companies like Hilton are focused on profits and their share price above all else and it shows. The only winners are the obscenely compensated senior management and other significant shareholders. Also sad is the giants have bought up a lot of the wonderful independent boutique high end hotels and largely ruined them forcing them into their corporate mold.
Wow!!! $1600 and you get cold pastry items for breakfast? No complimentary tea or coffee? THAT right there would be the straw...great video!!!! Thank you!!!
That's what it was at The Doubletree on Lexington and 51st in 2005, I ordered a carafe of coffee, and a breakfast and it was $84.00, the coffee was $21.00 itself. So this isn't really that out of line.
IHOP Niagara Falls, breakfast for 2 adults and 4 kids cost approximately 300 dollars. The next morning they had a better breakfast for 60 dollars at a little family diner in Grimsby/Winona area just down the road.
I’ve worked in a hotel in Niagara Falls .A renowned chain of hotels.Since then I avoid hotels .Lots of cutting corners so cleaners Can achieve the quota of rooms to be cleaned . I was told each room is 40 minutes but they assigned up to 18 rooms in a 8 hour shift . So you can imagine the pressure on the cleaners !
Concur. Corporations are fleecing Americans as if the world was about to end. They’re responsible for the inflation that we’re continuing to deal with, as greed has taken hold in our country. These places just need to be completely boycotted until they go bankrupt. We shouldn’t tolerate this, PERIOD! I’d rather take my vacation at home than to pay some corporation several hundred dollars a night to SLEEP!!! I’m not really enjoying the room when my eyes are closed.
Seeing that the casinos in Niagara Falls (I worked at both) have their fair share of people losing huge amounts of money, a lot of people become despondent and tend to "unalive" themselves by jumping. The stories I've heard from patrons at both casinos were unbelievable; lives ruined by losing their homes, savings, family even, but of course, they couldn't stop gambling even when they've paid a high price for doing so.
The problem iwth Niagara Falls is once you spend 5 minutes looking at the falls going "Wow, that's a lot of water..." you're still in Niagara Falls and it sucks. Although the Butterfly Conservatory nearby is awesome. But, yeah... stay in Toronto and drive over for one day... half day.
The falls themselves are very impressive and worth seeing.....for a day. No need to stay any longer. The rest of the town is one huge tourist trap full of overpriced "attractions" and mediocre expensive restaurants.
Yes! Like if you're going to NYC for anything, tack on an extra day to Buffalo and drive over to spend exactly one day at the falls. It's incredible, and taking one of the boat rides was a highlight of our year (and totally reasonable at like $20 each). It's a stunning sight that makes for a great day with a boat ride and afternoon stroll along the boardwalk, capped by fireworks in the evening. More than one day would be a stretch, and don't expect anything from the town.
Yes. I really enjoyed the boat ride. Then fortunately I drove over to the Canadian side and found a nice park to walk in. I went in for the day, I’d found an RV campground with cabins on a small lake about an hour or so from Buffalo to stay at. Was in New York near Buffalo for an event, and took a day to go to the falls.
I grew up in Fort Erie and worked at the Sheraton on the Falls or Sheraton Fallsview. You nailed why this room exists. Weddings. If it wasn't for weddings and the Casino this hotel might have to actually try. The problem is that all of the hotels in Niagara Falls are run by rich families whose sole existence is to milk every dollar from you. I worked there in 2008 and helped with a floor renovation. I learned recently from my friend who is still there that that was the last time they did hotel updates to rooms. 2008. Anyone wanting to go to Niagara Falls would be better served to stay outside the small tourist trap area and drive or shuttle in to see the Falls. You also avoid the tourist tax Jake was charged in this video.
I grew up in Buffalo and would go to the falls a lot. I love the Fallsview even though I've never stayed at the hotel part, the restaurants and lobby are really nice. Here is a hack; Did you know parking there is free if you scan your casino rewards card (which is also free)? When my family visits Canada we park there for free and walk to the falls, even if we don't spend money at the casino. Shh.. it's a secret
not sure how long since you've been but they've gotten rid of that years ago. momentum new management requires payment for parking even when you play, PAC cards are no more
That hotel feels like something preserved out of late 80's and never changed a thing. Anyway, looking forward for you to review any Aman hotels in the future.
As a Niagara local, I have always wanted to stay in the DoubleTree Niagara Falls, even though it’s not that close to the falls. This makes me think maybe I should just keep my dream a dream😭
When I hear people say the government shouldnt have the authority to create national parks/manage lands, I simply point to Niagara Falls as an example of why private or for profit entities should not have control.
People who say the government shouldn’t be allowed to create these parks have a sense of entitlement that makes them think that the private sector should be allowed to Fleece people for everything they can get out of them. Hilton is one such example. They’ve been allowing this hotel to fall into complete disrepair based on the fact that people will still show up at their doorstep based off a company reputation that no longer should apply. This should have been called Hotel 5 by Hilton.
Another gem of a review Jake. We stayed at the Embassy suites down the street a few weeks ago. 100 CAD every night for valet parking after they told us our Suburban wouldn’t fit in the garage. Food everywhere was lousy and overpriced with all the fees they had. Best meal was the Burger King in the casino food court.
@@BrightSunTravels Took the family back in June. Our hotel was at best ok. However it was pretty cheap and FREE parking because we are rewards members, otherwise I think it was about $20CAD to park. We liked Zappie's pizza, it was good. I will say we were really hungry at the time so that may have played into how good it was. The falls are amazing though.
Wow! We stayed at the other Presidential Suite (similar layout - just on the other side of the floor) back in 2019 and so much of this was true back then. So many things not working or not clean. Balcony (and whole room there in fact) was locked off. And the hotel wasn’t too helpful with offering any fixed, or any Keurig pods. We got it as a day-of paid upgrade, which was fun and fine value. But I’d absolutely not pay for this room. I always wondered if the other suite was similar, not surprised to see that’s the case. Great video though, thanks for sharing! Brought back a few laughs of a fun (but quirky) night.
The last time I visited Niagara Falls, was in 2014, when I attended an academic conference held at Brock University. My room on campus was very affordable, and I took a 30-minute bus to Clifton Hill (which cost me next to nothing, and I was the only passenger, so it felt like my own private limo). Best Niagara Falls experience in terms of value for money. :)
My aunt now lives near Niagara Falls, a famous frontier attraction. She lives on the Canadian side and works on the American side. My mother visited her on July shortly after moving into the area. Lastly I received a pair of shirts my mother bought for me from the souvenir shoppe.
It was Jake's dream as a high-schooler to stay in that suite. He finally did and it was a disappointment. This is a cautionary tale. Be careful what you wish for
If you wonder why you are growing so fast just understand this number 1 your idea is a gold mine already number 2 your editing is superb number 3 your personality makes us feel like we are there staying the trip with you
The last time I stayed at the Hilton in Niagara Falls it was still only a single tower and there was a huge pool with a big waterslide and a cool waterfall. It certainly has changed over the years. My favorite hotel in Niagara falls is the Sheraton because of it's location right on Clifton Hill.
Hey, cool to see, I am from Thorold, I used to go to the falls every Sunday evening in the summers to cruise with my buddies up and down Clifton Hill. So many memories!!!! I also got to party in a junior presidential suite at the Embassy Suites on the 43rd floor on Newyears Eve. Looking right at the big outdoor festival below and the Skylon Tower!!! I was also employed as a Valet driver at this same Hilton in the early 2000s. Got to drive sooo many nice vehicles!!!
It's been a little over a year since I went to Canada for the first time, in Toronto as well as Niagara Falls before heading back home Hope to come back and see more of the Toronto area, the province of Ontario, and throughout Canada one day
And this confirms to me why I always drive to Niagara on the lake for some fine dining, and also the parking is truly insane considering the Marriott not too far away is like $35/day for self parking and the room did not look as dated
We booked a stay at the Hilton in July 2023 for our anniversary. Booked the falls view room which was $500 + per night. The room smelled so musty and moldy we couldn’t even stay there. Tried to get a different room and they didn’t have any available, so we had to change hotels. They were not going to refund our money. We ended up having to stay at the super 8 motel as no other hotels had any rooms available at such short notice. They charged us for both nights and we didn’t even stay there one night! After many emails and phone calls they finally refunded our money. I would never book to stay at the Hilton there again!!
So if you are going to the falls, try The Giacomo. My husband and I had a HORRIBLE honeymoon so we did a do over relaxing trip on our one year anniversary. It was SO lovely. Beautiful cozy room and AMAZING service. ❤️
Thank you for the honest and in depth reviews! More people need to do it like this. I’m so excited for more of these videos but I’m sorry the suite was overall disappointing! Thanks Jake & Emi for taking us along
Lesson I've learned over the years: you will NEVER find a hotel above "meh" in Niagara Falls proper. Run, don't walk, to Niagara on the Lake and surrounding area to find gorgeous boutique inns! So many high end accommodations with MUCH more value and satisfaction with what you pay for.
Niagara Falls used to be one of my favorite yearly trips. It’s so depressing to see what it’s become. I can’t believe you can’t even find one high end room there anymore.
As a youngster in the early and mid-1970’s we’d sometimes go to the Falls and stay on the NY side, usually at the same motel. Even then the room was smaller than the small motels we usually went to on most vacations and long weekend trips…that was the only room in which I slept on the couch, not that I minded. But my dad probably paid well under ten bucks. Besides the spectacular falls, part of the charm was just how gaudy and chintzy everything was, though the Canadian side was nicer, and I’ll never forget those stays.
Appreciate your honesty in this video! If this is supposed to be "The Most Luxurious Hotel Suite In Niagara Falls" - it definitely falls flat...and at that PRICE?! No thank you.....
So, you had a membership and the best they could offer a gold member AND someone staying in a $1500 room is some frickin bread and berries?! That is highway robbery!
In 2019 my wife and I stayed at the Embassy Suites and we loved it. Our room had an incredible view of the falls that we could see in bed just by raising our head. The view was actually better than on the hotel website (and our photos didn’t really capture it either). If it wasn’t for the pandemic, we would definitely have already gone back. I think there was so much to do - don’t miss the Whitewater Gorge and the Spanish Aerocar over the whirlpool, and Niagara on the lake. We skipped Clifton Hill, the Casino and Skylon Tower (though I would have liked to try that). To be honest my wife dragged me but I am a convert, it’s incredible in spite of the best efforts to junk it up.
Balcony is probably locked because there have been suicides at that hotel (not necessarily from the presidential suite) but people have jumped from windows in the past. Even once last year. I heard after the most recent one they locked all windows and balconies
I've lived in Niagara falls from 1990-2011. During that time I worked at the Hilton, the Marriot and Sheraton falls view. The three major hotels in that small area. Can confirm the places are I deed sh*tholes. Severely understaffed and over worked employees. In the office season they lay off 95% of employees and the entire town is on EI. they cut corners and use bandaids on literally EVERYTHING. I've lived all over Canada from British Columbia to Quebec and by far Niagara falls was the worst time of my life. The struggle is unreal!!!
I grew up in WNY, only an hour's drive from Niagara Falls. My wife & I actually stayed at the Hilton in NF, Ontario for our honeymoon on "SED" (somebody else's dollar, in that case my sister's). We didn't stay in the presidential suite, but she did get us the honeymoon suite, which had some nicer features like a large jacuzzi tub and a view of the falls. We decided to try Brasa, having never tried a Brazilian steakhouse before. We both thought the food was exceptional, but it did take some getting used to how they served it. I suspect that may have been a big reason for the lower rating. If you're not familiar with a Brazilian steakhouse, you don't order just one cut of meat like at a regular steakhouse. Instead the waiters walk around with various meats that have a sword running through them like a skewer. You're given a card when seated that has a green side and a red side. If the green side is facing up, the waiters will stop and tell you what meat they're carrying. If you want to try it, they'll use the sword to cut you off a piece right there and put it on your plate, and then continue on. If the red side of the card is facing up, they'll just skip your spot. Then there's also a buffet that acts like a traditional buffet. Overall I thought our stay at the Hilton in Niagara Falls was decent enough, though to be fair it was our honeymoon and paying attention to the small details of the room or the food wasn't quite the top of our priorities.
Gotta love the negativity in these reviews. So many other reviewers would try to sweep it under the rug and put on a smile, but here's Jake making a list of what sucks. Far more important than what few positives you might encounter.
Prices sound about right for Niagara sadly, everything is so absurdly expensive there edit: I do vouch for Niagara-on-the-lake though, such a beautiful area with some neat attractions.
As someone who grew up in Hamilton ON as a child. Going to Niagara falls to get luxury is hilarious. The whole area is sketchy to the point the sketchiness is also on the American side as well
I’ve never grasped the idea of staying in a “luxury suite”. When I travel, I’m traveling in order to go see and do things. When I’m done for the day, a comfortable bed is all I really need - along with a small fridge and a coffee pot for the morning. Why would I spend huge amounts of $$$$ for fancy furniture, or expensive art on the walls, or whatever a “luxury suite” entails? I’m certainly not going to pay for a plane ticket somewhere, only to go sit in a hotel room all day long. I can do better than that in my own home
You can fly to Vegas, stay in a high end hotel, all you can eat, get some free comps and have money to gamble. Valet parking is free, they leave a couple bottles of water in your car. The rooms are always up to date & spotless. You didn’t mention Niagara Falls charges a tourist tax on food and hotels. I lived in Niagara and always argued the tax, it’s illegal to charge it and I would show them the newspaper article they did stating they cannot force that bogus charge.
Niagara Falls, Ontario seems to have quite a range of hotel experiences, and this one is definitely an eye-opener! 😲 The Hilton suite had potential, but those maintenance and cleanliness issues are a letdown for sure. And the prices? Yikes! 💸 It's so important to get what you pay for, especially for a luxury stay. Kudos to you for keeping it real and sharing these honest experiences! Looking forward to more adventures and reviews. 🌟🌍
I work at this hilton. We stopped the use of the balconies after a man lost all his money at the casino and jumped off one. They been locked since than. Apparently it happens a few times a year so there closed for good.
I understand that, but people will always find ways. If you pay this price for a room with a view you want the balcony attached to it. Nobody will hinder anybody from breaking the glass and jumping anyway.
@@itsworkinprogress Most of the glass is shatterproof in hotels. Especially newer ones like this. This is also why it's very rare that windows open in them. It's easy to say "people always find ways" and leaving yourself open to liability for not having safety features to help prevent it.
This channel is great, can't wait for the margaritaville cruise review. I saw that ship from my balcony on the enchantment of the seas and it looked run down even from there.
I was excited to see this video on my feed cause every upload from your channels are amazing. I’m surprised this video came out two days ago without me seeing it. Hope this hits the recommendation of other people cause this deserves more views. Keep it up bro love this extra content!
Halfway through the video, I realized I had actually stayed at this hotel about 10 years ago; the place was way nicer. The pool had two water slides and, overall, made way more sense. The casino mall was a cool experience. We mainly ate there.
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This is the most Niagra Falls thing I have ever seen. For arguably one of the most well-known tourist attractions in all of Canada it is shocking how badly everything around it is taken care of.
Facts
Niagara falls is a total dump
Went with my buddy once and a block past clifton hills and it was all deserted motels and factories. it really is a shithole
@@leoseguin5761 Want an even bigger shithole? Come across the border to NF, NY. I live in a suburb of Buffalo, I'm slightly terrified of NF, NY. It's a casino, a nice park, two or three streets of decent businesses, and utter crap extending for miles.
Oh, and Devaux. An island of nice in a sea of crap.
Does "The White Spot" restaurant chain still exist? I ate at one in Vancouver, the second worst meal I've ever had in North America. This was in the mid 70's.
The sarcastic, "I get why they're doing this, Niagara Falls is incredibly dense and there really isn't any room for parking at all." While simultaneously zooming out to show approximately 7 taller buildings in an absolute sea of nearly empty parking lots.
I would love to hear if Hilton reaches out after this, because the state of that room is pretty damn sad and they should be embarrassed. The suites should be perfect. They should be the most up to date styling, everything should work, and the balcony shouldn't be locked. Also, self parking should be included.
me too! this is just embarrassing.
Seeing as their housekeeping staff was forbidden from going to their company picnic because they were understaffed and the rooms are full, I don't think you should expect much.
i mentioned this video on their tiktok post that featured the balcony and they removed my comment lol
@@sheismymom Oof. If that doesn't say everything about the company.
Most definitely 👍
They LOCKED the Balcony!?!? If that’s not false advertising, I have no idea what is
Given the state that the rest of the hotel was in, they might be starting to worry about the balcony straight up falling off the building if people go out on it. Wouldn't be the first time...
@@sirrliv I cant exactly remember if it was the Hilton or a different hotel on that street (although I do believe it was the Hilton) but I work in the area at a different hotel and earlier this month a guy threw himself out the window and died. Rumour is it was due to casino losses but ya. I can definitely see them closing easy access to outside because of semi common occurrences like that. Its awful that you would still be paying a balcony premium though and not be allowed to use it. Like at least remove the door and make it a solid panel without a handle
Probably to avoid people jumping off when they realize how much money they just wasted on this mediocre, decaying room.
The amount of broken stuff in this "suite" is absolutely a reason to demand a refund.
@@jacksonvanveen800it looked like it was the Hilton... Same tower (the tallest one) I believe, though it's not as rare as one might think
Former Hilton corporate employee here. This hotel has had issues in the past with incorrectly honouring Hilton Honors benefits. Technically they should be offering the full continental breakfast for two and not limiting it in this was as a non-US property.
13:06 I like the look of confusion on her face when she realizes the menu is one-sided.
A dated hair salon was the best description 😂. You seriously need to post more of these! These are my favorite hotel reviews.
I am by no means rich, but pre-pandemic times, when I would go on holiday with my other half, I would always save up for the best hotel and room I could afford. I can't even imagine the disappointment of someone saving up for a special occasion to stay here, and being greeted with this. I think the worst part is actually that it's the best room in the area - knowing that this is as good as it's gonna get for such a magnificent landmark.
Stop the pandemik nonsense.
Gonna be honest, when this channel first launched I balked at it; I though "Oh great, UA-camr swinging his success around, showing off ultra luxury top dollar experiences that 99% of his viewers will never be able to even dream of having for themselves. The nerve of this guy!" But after seeing these episodes so far I've realized I had it all wrong. Every one of these mega priced hotels, cruises, etc. has been varying degrees of crap, and Jake has been shelling out the big bucks so we don't have to. So thank you, Jake, for taking the hits for the rest of us and showing that top tier vacations aren't nearly all they're cracked up to be.
I also am thankful to have a platform where I can voice my grievances of the hospitality industry. There are so many products out there that I have always been so confused on how they get away with it. I believe so deeply that the consumer should be as informed as possible and never accept what corporations give us. In fairness though, I am very selfishly getting to do what I love, which is traveling and trying new things. But if people care about my opinions and I earn the trust of all of you, then I am incredibly thankful! I'm glad you're enjoying the content and I hope you stay aboard!
@@BrightSunTravels Honestly, I think the biggest reason places like the Hilton here can get away with it is because the demographic they cater to don't understand realistic value; they've got so much money to splash out that they actually cannot comprehend what things are and are not worth. "$20 for a bowl of cereal? Is that weird?" Yes, yes it is. But they will never realize that because they have never had to worry about money in their lives. Meanwhile, us down in the proletariat and what little remains of the middle class look at that and choke because we know what we pay for what we need and likewise what we are not willing to pay for said things.
That said though, I'm not exactly an anti-Capitalist myself. On the contrary, I think these hospitality chains are doing themselves a severe disservice by charging such absurdly vast sums for inferior service. By either reducing the prices to something more appealing to lower wealth brackets or using their inflated profits on maintenance, staff training, property improvement, etc., I think these companies could easily see their revenues multiply simply by doing better.
Then again, in the current business climate of Late Stage Capitalism, short-term gains are all that matter and concepts like "Investing back into business improvement" make shareholders break out in hives. So they just scam all the money they can and walk away when it all tumbles down. Which has basically becomes the theme of your other channel recently, it seems.
At this point I am rooting for someone not to let him down!
Definitely found a gap in the content creator market since all the top rated stuff is over-saturated.
Woah someones bitter
I can safely say this. Jake is hands down the best reviewer of ANYTHING. Period. I spent 20 minutes of my life listening to you describe a hotel room and it was fantastic. Well done.
Ohh man, sad for you he is already in a relationship.
@@Varangian_af_ScaniaeWhat a very creepy thing to say.
Here’s 50 cents, get a life.
@@DarthWaffle. Why do you stalk me? It's weird.
I second the emotion ✨️
14:01 that breakfast menu was SHOCKKKING! Like omg those prices are absolutely insane. For a rachet hotel breakfast? come on. Oatmeal for $28? OATMEAL? 🤯🤯🤯
I laughed out loud at the "cold cereal" price. 😆
@@WorkerBeeSupply 😂😂 me too. Like what the absolute hell. That’s insane and I just can’t 🚫
@@sirot5561 🙏🏼🙌🏼
@@sirot5561 Don't stop at an IHOP if you're ever in Niagara Falls.
@NickCupolo breakfast for 2 aduts and 4 children cost my wife and her sister somewhere around 300 dollars with tax. I can't remember the exact figure but it was outrageous
*DEFINITELY NOT TOO NITPICKY* Every single “Presidential Suite” I’ve stayed in at Hilton properties have the same issues. Stuff that’s broken, worn down, and dirty. The last time I had this happen, we canceled the rest of our stay as the staff wasn’t willing to do anything to fix any issues. As we were leaving we walked by one of their other “lesser suites” and it was FAR NICER than their “Presidential Suite” smaller, but everything in the smaller suite was at least 5 years newer, the carpets werent worn out, and it was absolutely *spotless*. This is definitely a problem with the brand as a whole. A completely inexplicable one IMHO.
It’s been that way since the leadership change. It’s one of those this is how we were and now we are just milking the brand till it dies.
As soon as Jake said "liminal space hallway" I knew this was going to be SAVAGE
The whole place feels incredibly liminal space. 😂
So, I worked at a Radisson for a few years in the pastry department. Your complementary breakfast consists of pre-made place-and-bake frozen mini-danishes, and it looks like they didn't even bake them properly for how deflated they are, nor did they do anything to finish them (which even at a business-class hotel that was on its way out, we dressed these up with glazed fresh fruit and/or icing drizzles and chopped toasted nuts when we used them in the morning buffet because they're so sad as they are). A box of 120 pieces runs about $80 USD these days so your plate of pastries at most probably cost them about $6.50 USD to produce, including the berries, the muffin liner, and the (very minimal) labor involved.
That is depressing.
It’s Hilarious how savage Jake can get in these reviews 😂
It's one of the best parts! He goes from objective documentarian on BSF to "Why would a business do this??? It doesn't make any sense!!" On BST 😂
@@johnneshiem2291 Right? I freaking love it.
Definitely his funniest to date, loved it. 😂
When he said it was like an outdated hair salon, I said out loud "Brutal!". But he's right!
I would be so pissed if I booked this room. What trash, Hilton should be better than this
Buffalo native relocated to VA, here. Jake is 100% on his call of stay at Niagara-on-the-Lake and day trip to the falls! Niagara Falls has always been a bit grim outside of the Falls themselves.
Or Lewiston if you want to stay in the US side.
Good for you pointing out all the broken things, dysfunctional design aspects, and Hilton just being cheap with things like bedding, toiletries, and the awkward Walmart refrigerator. So many travel reviewers are being comped their stays and hence their reviews are usually 95% focused on the positives. Please keep up the raw honesty and disclosure. Sadly giant hospitality companies like Hilton are focused on profits and their share price above all else and it shows. The only winners are the obscenely compensated senior management and other significant shareholders. Also sad is the giants have bought up a lot of the wonderful independent boutique high end hotels and largely ruined them forcing them into their corporate mold.
Wow!!! $1600 and you get cold pastry items for breakfast? No complimentary tea or coffee? THAT right there would be the straw...great video!!!! Thank you!!!
I actually choked on my food when you mentioned the 18 dollar cold cereal... wtf is that price????
That's what it was at The Doubletree on Lexington and 51st in 2005, I ordered a carafe of coffee, and a breakfast and it was $84.00, the coffee was $21.00 itself. So this isn't really that out of line.
IHOP Niagara Falls, breakfast for 2 adults and 4 kids cost approximately 300 dollars. The next morning they had a better breakfast for 60 dollars at a little family diner in Grimsby/Winona area just down the road.
Stayed at the Hilton last year and this review is spot on. I preferred it way back in the day with its original pool, it has since lost all its charm.
yes! the original pool
I’ve worked in a hotel in Niagara Falls .A renowned chain of hotels.Since then I avoid hotels .Lots of cutting corners so cleaners
Can achieve the quota of rooms to be cleaned . I was told each room is 40 minutes but they assigned up to 18 rooms in a 8 hour shift . So you can imagine the pressure on the cleaners !
This is the same reason I don't go to Las Vegas anymore either. People should stop paying these crazy prices. Thanks Jake 👍
Concur. Corporations are fleecing Americans as if the world was about to end. They’re responsible for the inflation that we’re continuing to deal with, as greed has taken hold in our country. These places just need to be completely boycotted until they go bankrupt. We shouldn’t tolerate this, PERIOD! I’d rather take my vacation at home than to pay some corporation several hundred dollars a night to SLEEP!!! I’m not really enjoying the room when my eyes are closed.
holy sh*t... you got FLEECED! I wonder how the Hilton PR folks would feel if they saw this. you might get a very nice discount off your next stay...
Those breakfast prices at 13:26 holy crap. $18 for cereal, $29 for avocado toast....
Seeing that the casinos in Niagara Falls (I worked at both) have their fair share of people losing huge amounts of money, a lot of people become despondent and tend to "unalive" themselves by jumping.
The stories I've heard from patrons at both casinos were unbelievable; lives ruined by losing their homes, savings, family even, but of course, they couldn't stop gambling even when they've paid a high price for doing so.
The problem iwth Niagara Falls is once you spend 5 minutes looking at the falls going "Wow, that's a lot of water..." you're still in Niagara Falls and it sucks. Although the Butterfly Conservatory nearby is awesome. But, yeah... stay in Toronto and drive over for one day... half day.
The falls themselves are very impressive and worth seeing.....for a day. No need to stay any longer. The rest of the town is one huge tourist trap full of overpriced "attractions" and mediocre expensive restaurants.
Yes! Like if you're going to NYC for anything, tack on an extra day to Buffalo and drive over to spend exactly one day at the falls. It's incredible, and taking one of the boat rides was a highlight of our year (and totally reasonable at like $20 each). It's a stunning sight that makes for a great day with a boat ride and afternoon stroll along the boardwalk, capped by fireworks in the evening. More than one day would be a stretch, and don't expect anything from the town.
Yes. I really enjoyed the boat ride. Then fortunately I drove over to the Canadian side and found a nice park to walk in. I went in for the day, I’d found an RV campground with cabins on a small lake about an hour or so from Buffalo to stay at. Was in New York near Buffalo for an event, and took a day to go to the falls.
I grew up in Fort Erie and worked at the Sheraton on the Falls or Sheraton Fallsview. You nailed why this room exists. Weddings. If it wasn't for weddings and the Casino this hotel might have to actually try. The problem is that all of the hotels in Niagara Falls are run by rich families whose sole existence is to milk every dollar from you.
I worked there in 2008 and helped with a floor renovation. I learned recently from my friend who is still there that that was the last time they did hotel updates to rooms. 2008.
Anyone wanting to go to Niagara Falls would be better served to stay outside the small tourist trap area and drive or shuttle in to see the Falls. You also avoid the tourist tax Jake was charged in this video.
Jake should have been paid to stay in that mess.
I grew up in Buffalo and would go to the falls a lot. I love the Fallsview even though I've never stayed at the hotel part, the restaurants and lobby are really nice. Here is a hack; Did you know parking there is free if you scan your casino rewards card (which is also free)? When my family visits Canada we park there for free and walk to the falls, even if we don't spend money at the casino. Shh.. it's a secret
not sure how long since you've been but they've gotten rid of that years ago. momentum new management requires payment for parking even when you play, PAC cards are no more
I have been to Buffalo and Detriot.
The Rust Belt has its own character.
That hotel feels like something preserved out of late 80's and never changed a thing.
Anyway, looking forward for you to review any Aman hotels in the future.
As a Niagara local, I have always wanted to stay in the DoubleTree Niagara Falls, even though it’s not that close to the falls. This makes me think maybe I should just keep my dream a dream😭
When I hear people say the government shouldnt have the authority to create national parks/manage lands, I simply point to Niagara Falls as an example of why private or for profit entities should not have control.
People who say the government shouldn’t be allowed to create these parks have a sense of entitlement that makes them think that the private sector should be allowed to Fleece people for everything they can get out of them. Hilton is one such example. They’ve been allowing this hotel to fall into complete disrepair based on the fact that people will still show up at their doorstep based off a company reputation that no longer should apply. This should have been called Hotel 5 by Hilton.
Another gem of a review Jake. We stayed at the Embassy suites down the street a few weeks ago. 100 CAD every night for valet parking after they told us our Suburban wouldn’t fit in the garage. Food everywhere was lousy and overpriced with all the fees they had. Best meal was the Burger King in the casino food court.
That’s the other thing, too, I have lived there all my life and I still haven’t been able to find a good restaurant
@@BrightSunTravels Took the family back in June. Our hotel was at best ok. However it was pretty cheap and FREE parking because we are rewards members, otherwise I think it was about $20CAD to park. We liked Zappie's pizza, it was good. I will say we were really hungry at the time so that may have played into how good it was. The falls are amazing though.
Wow! We stayed at the other Presidential Suite (similar layout - just on the other side of the floor) back in 2019 and so much of this was true back then. So many things not working or not clean. Balcony (and whole room there in fact) was locked off. And the hotel wasn’t too helpful with offering any fixed, or any Keurig pods. We got it as a day-of paid upgrade, which was fun and fine value. But I’d absolutely not pay for this room. I always wondered if the other suite was similar, not surprised to see that’s the case. Great video though, thanks for sharing! Brought back a few laughs of a fun (but quirky) night.
I can't wait for the margaritaville Cruise video your cruise content is my favorite thank you for making my day just that much better.
$18 for cold cereal??? They can F**K right off with that level of daylight robbery.
The last time I visited Niagara Falls, was in 2014, when I attended an academic conference held at Brock University. My room on campus was very affordable, and I took a 30-minute bus to Clifton Hill (which cost me next to nothing, and I was the only passenger, so it felt like my own private limo). Best Niagara Falls experience in terms of value for money. :)
That Hilton suite, oh my God, so much beige and not a single other colour.
It's nice seeing Jake doing another ADR. I was waiting for him to flip up the mattress and check for bed bugs and blood stains.
Love how honest jake is!! Love the videos bro keep them coming.
That parking cost is just INSANE. Cool to see honest reviews, paid out of pocket.
Love seeing you and Emmy on travels! Thanks for taking us with.
I always look forward to your videos on either channel. Beautiful documentaries 👍🏻
I look forward to more cruise content as well
14:04 $29 avocado toast?! 🤣💀
My aunt now lives near Niagara Falls, a famous frontier attraction. She lives on the Canadian side and works on the American side. My mother visited her on July shortly after moving into the area. Lastly I received a pair of shirts my mother bought for me from the souvenir shoppe.
I particularly wondered about the piece of art(?) that looked like a front loading washer! 😀
I saw that too! What in the hell is going on with that??? I guess it’s a subliminal message that your pockets are about to be cleaned out.
It was Jake's dream as a high-schooler to stay in that suite. He finally did and it was a disappointment. This is a cautionary tale. Be careful what you wish for
more like this is a cautionary tale. Don't have dreams in Niagara Falls. You will be sorely disappointed.
If you wonder why you are growing so fast just understand this number 1 your idea is a gold mine already number 2 your editing is superb number 3 your personality makes us feel like we are there staying the trip with you
The last time I stayed at the Hilton in Niagara Falls it was still only a single tower and there was a huge pool with a big waterslide and a cool waterfall. It certainly has changed over the years. My favorite hotel in Niagara falls is the Sheraton because of it's location right on Clifton Hill.
Hey, cool to see, I am from Thorold, I used to go to the falls every Sunday evening in the summers to cruise with my buddies up and down Clifton Hill. So many memories!!!! I also got to party in a junior presidential suite at the Embassy Suites on the 43rd floor on Newyears Eve. Looking right at the big outdoor festival below and the Skylon Tower!!! I was also employed as a Valet driver at this same Hilton in the early 2000s. Got to drive sooo many nice vehicles!!!
It's been a little over a year since I went to Canada for the first time, in Toronto as well as Niagara Falls before heading back home
Hope to come back and see more of the Toronto area, the province of Ontario, and throughout Canada one day
And this confirms to me why I always drive to Niagara on the lake for some fine dining, and also the parking is truly insane considering the Marriott not too far away is like $35/day for self parking and the room did not look as dated
I love Jake’s brutally honest reviews!
We booked a stay at the Hilton in July 2023 for our anniversary. Booked the falls view room which was $500 + per night. The room smelled so musty and moldy we couldn’t even stay there. Tried to get a different room and they didn’t have any available, so we had to change hotels. They were not going to refund our money. We ended up having to stay at the super 8 motel as no other hotels had any rooms available at such short notice. They charged us for both nights and we didn’t even stay there one night! After many emails and phone calls they finally refunded our money. I would never book to stay at the Hilton there again!!
So if you are going to the falls, try The Giacomo. My husband and I had a HORRIBLE honeymoon so we did a do over relaxing trip on our one year anniversary. It was SO lovely. Beautiful cozy room and AMAZING service. ❤️
Love the slight jab at MarineLand 😂
You should have contacted the guys who make videos on abandoned spaces for ideas on how to get onto the locked balcony. :-)
Thank you for the honest and in depth reviews! More people need to do it like this. I’m so excited for more of these videos but I’m sorry the suite was overall disappointing! Thanks Jake & Emi for taking us along
Lesson I've learned over the years: you will NEVER find a hotel above "meh" in Niagara Falls proper. Run, don't walk, to Niagara on the Lake and surrounding area to find gorgeous boutique inns! So many high end accommodations with MUCH more value and satisfaction with what you pay for.
Niagara Falls used to be one of my favorite yearly trips. It’s so depressing to see what it’s become. I can’t believe you can’t even find one high end room there anymore.
As a youngster in the early and mid-1970’s we’d sometimes go to the Falls and stay on the NY side, usually at the same motel. Even then the room was smaller than the small motels we usually went to on most vacations and long weekend trips…that was the only room in which I slept on the couch, not that I minded. But my dad probably paid well under ten bucks. Besides the spectacular falls, part of the charm was just how gaudy and chintzy everything was, though the Canadian side was nicer, and I’ll never forget those stays.
As an Aussie i appreciate that Jake is including the currency conversion for us on the other side of the world 😂
There are now over a few projects to overtop the Hilton Hotel.
One is 60 stories, the other is 72 stories, and lastly, one is over 78 stories
Wow the timing, I'm flying to Toronto today and visiting Niagara Falls tomorrow
The vintage hotels at Niagara-on-the-Lake recomendation is excellent.
Appreciate your honesty in this video!
If this is supposed to be "The Most Luxurious Hotel Suite In Niagara Falls" - it definitely falls flat...and at that PRICE?! No thank you.....
SO glad I found your channel- really love how thorough and detailed your content is! Thanks for sharing!
People really believe this guy? Wow!
Looking at those menu prices while you say "jacked up to oblivion" and quietly crying in Australian here.
So, you had a membership and the best they could offer a gold member AND someone staying in a $1500 room is some frickin bread and berries?! That is highway robbery!
It looks like the clearance aisle of Home Goods threw up in there. And small smart TV only costs a hundred bucks. Brutal
This vid sums up the Niagara falls experience quite well 😂
That was a pretty humorous overview of the area, honestly might be a great commercial in itself to avoid Niagara Falls
That's definitely what I got out of the video + comments. We're going there next summer, and I'll be staying at Niagara on the lake.
These are my favourite videos to have on while I study so when Jake calls out the hotel it’s quite funny
In 2019 my wife and I stayed at the Embassy Suites and we loved it. Our room had an incredible view of the falls that we could see in bed just by raising our head. The view was actually better than on the hotel website (and our photos didn’t really capture it either). If it wasn’t for the pandemic, we would definitely have already gone back. I think there was so much to do - don’t miss the Whitewater Gorge and the Spanish Aerocar over the whirlpool, and Niagara on the lake. We skipped Clifton Hill, the Casino and Skylon Tower (though I would have liked to try that). To be honest my wife dragged me but I am a convert, it’s incredible in spite of the best efforts to junk it up.
5 dollars for tea!!???
I have no words.
Balcony is probably locked because there have been suicides at that hotel (not necessarily from the presidential suite) but people have jumped from windows in the past. Even once last year. I heard after the most recent one they locked all windows and balconies
Anyone intent upon suicide will simply force the door open or break the glass.
@@plaistowbill it's about the hotel making a effort to prevent suicides so they can't be found liable
I've lived in Niagara falls from 1990-2011.
During that time I worked at the Hilton, the Marriot and Sheraton falls view. The three major hotels in that small area.
Can confirm the places are I deed sh*tholes.
Severely understaffed and over worked employees. In the office season they lay off 95% of employees and the entire town is on EI.
they cut corners and use bandaids on literally EVERYTHING.
I've lived all over Canada from British Columbia to Quebec and by far Niagara falls was the worst time of my life. The struggle is unreal!!!
$18 for cereal? Yeah, only if they bring in a cow and get my milk directly from the source. 😊
I grew up in WNY, only an hour's drive from Niagara Falls. My wife & I actually stayed at the Hilton in NF, Ontario for our honeymoon on "SED" (somebody else's dollar, in that case my sister's). We didn't stay in the presidential suite, but she did get us the honeymoon suite, which had some nicer features like a large jacuzzi tub and a view of the falls. We decided to try Brasa, having never tried a Brazilian steakhouse before. We both thought the food was exceptional, but it did take some getting used to how they served it. I suspect that may have been a big reason for the lower rating. If you're not familiar with a Brazilian steakhouse, you don't order just one cut of meat like at a regular steakhouse. Instead the waiters walk around with various meats that have a sword running through them like a skewer. You're given a card when seated that has a green side and a red side. If the green side is facing up, the waiters will stop and tell you what meat they're carrying. If you want to try it, they'll use the sword to cut you off a piece right there and put it on your plate, and then continue on. If the red side of the card is facing up, they'll just skip your spot. Then there's also a buffet that acts like a traditional buffet.
Overall I thought our stay at the Hilton in Niagara Falls was decent enough, though to be fair it was our honeymoon and paying attention to the small details of the room or the food wasn't quite the top of our priorities.
Gotta love the negativity in these reviews. So many other reviewers would try to sweep it under the rug and put on a smile, but here's Jake making a list of what sucks. Far more important than what few positives you might encounter.
We had an amazing view at the Embassy Suites! Much closer to the falls as well. We only paid $248 a night, and we loved our room.
My partner also grew up pretty close to the falls, and I loved going the first time and he warned "it gets old quick" and he was very right
Jake I like your honest review of hotels and cruises.
Prices sound about right for Niagara sadly, everything is so absurdly expensive there
edit: I do vouch for Niagara-on-the-lake though, such a beautiful area with some neat attractions.
As someone who grew up in Hamilton ON as a child. Going to Niagara falls to get luxury is hilarious. The whole area is sketchy to the point the sketchiness is also on the American side as well
I’ve never grasped the idea of staying in a “luxury suite”. When I travel, I’m traveling in order to go see and do things. When I’m done for the day, a comfortable bed is all I really need - along with a small fridge and a coffee pot for the morning. Why would I spend huge amounts of $$$$ for fancy furniture, or expensive art on the walls, or whatever a “luxury suite” entails? I’m certainly not going to pay for a plane ticket somewhere, only to go sit in a hotel room all day long. I can do better than that in my own home
You can fly to Vegas, stay in a high end hotel, all you can eat, get some free comps and have money to gamble. Valet parking is free, they leave a couple bottles of water in your car. The rooms are always up to date & spotless. You didn’t mention Niagara Falls charges a tourist tax on food and hotels. I lived in Niagara and always argued the tax, it’s illegal to charge it and I would show them the newspaper article they did stating they cannot force that bogus charge.
Niagara Falls, Ontario seems to have quite a range of hotel experiences, and this one is definitely an eye-opener! 😲 The Hilton suite had potential, but those maintenance and cleanliness issues are a letdown for sure. And the prices? Yikes! 💸 It's so important to get what you pay for, especially for a luxury stay. Kudos to you for keeping it real and sharing these honest experiences! Looking forward to more adventures and reviews. 🌟🌍
That breakfast meny pricing is one of the most psychotic things I have ever seen. How can any establishment get away with that
I work at this hilton. We stopped the use of the balconies after a man lost all his money at the casino and jumped off one. They been locked since than. Apparently it happens a few times a year so there closed for good.
I understand that, but people will always find ways. If you pay this price for a room with a view you want the balcony attached to it. Nobody will hinder anybody from breaking the glass and jumping anyway.
@@itsworkinprogress Most of the glass is shatterproof in hotels. Especially newer ones like this. This is also why it's very rare that windows open in them. It's easy to say "people always find ways" and leaving yourself open to liability for not having safety features to help prevent it.
Niagara is a tourist trap and has been for a very long time. Your advice on stay anywhere else and just drive in for the day is the best advice.
One day, you should go to the most photographed hotel in the world! The Chateau Frontenac in Quebec City!!
I plan to do a video there this year!
As someone who's been to Brasa, you should try it one day. It's a special occasion place for sure, but "all you can eat meat" is wonderful haha.
Love seeing these videos pop up in my feed!
14:13 even Atlantic City isn’t THAT bad 😟😅. That was rough.
My jaw also dropped after watching this review. Thank you for the transparency and attention to detail!
This channel is great, can't wait for the margaritaville cruise review. I saw that ship from my balcony on the enchantment of the seas and it looked run down even from there.
I was excited to see this video on my feed cause every upload from your channels are amazing. I’m surprised this video came out two days ago without me seeing it. Hope this hits the recommendation of other people cause this deserves more views. Keep it up bro love this extra content!
Thank you so much!
Halfway through the video, I realized I had actually stayed at this hotel about 10 years ago; the place was way nicer. The pool had two water slides and, overall, made way more sense. The casino mall was a cool experience. We mainly ate there.
The artwork of a front loading washing machine in the living room is a nice touch tho.