Glad to see this fixed the issue. After watching this video I went into the settings on mine and turned BD live off even though I haven't had any disc playing issues yet. . I have had the UB9000 for a few weeks now and it's awesome.
Thank you very much I just bought mine and if it wasn’t for you giving this information I would be having the same issues again thank you and to the other UA-camrs.
I'm glad you got it sorted out. I'd heard BD-Live can cause a lot of freezing issues regardless of player. I bought my Sony X700 four years ago (this week in fact) and BD-Live was one of the features I turned off pretty much immediately after setting up the player. I have never had a single movie freeze on me including my (very small) collection of 4K discs. I'd love a UB9000 by the way but am floored at what the price is here in Canada when you can find it.
I have the problem of my UB820K showing static/snow randomly over the screen. Many said to change the HDMI and I have, still happens. Then many said to use a shorter HDMI cord and that only worked for 2 movies in a row and then it went back to have static. The screen is not full of static/snow but just scatters across the screen. I don't know if it's also a specific setting in the menu. The player plays DVDs and blu-rays without issue and yes I have cleaned my 4K discs as well as the cases.
I always disable blu-ray live. It was something I never used and has always made loading discs slower, so was always a setup step for me. Great that you have fixed the issue in your case!
Good to hear .... Thanks for finding a fix for this playability issue, with the UB9000 - Chris It's the best 4K spinner on the market. Good to see that it's still 100% bullet proof. *All is still good!* 👍👍 🥳🥳
This proves that any player that relies on firmware updates to play the latest disks will always have an issue withe certain titles. These sort of issues were the curse of DVD's that were player fussy until their firmware was updated. Thankfully this time the fix was easy, i have a number of titles that my Oppo 205 refuses to play, which is no surprise as the firmware is no longer updated.
I've kept the BD-Live feature off since using my very first Blu-ray players - a Panasonic DMP-BD10A and Oppo BDP-83 - and do so with my current UB9000, but in the case of the 9000, it never fixed any playback issues it had. The problem with these players today, even flagship models like this (unfortunately), is that the drives just aren't built to last - my UB9000 was sent in for a replacement drive after the disc drawer began cogging and vibrating harshly upon closing, while also freezing up on most 4Ks. After only about a year of use with the new drive, it's doing the same thing again - discs are also taking forever to load, and some DVDs refuse to load altogether. You either have to keep sending them in for repairs or new drives, or continue buying new ones every few years.
Did you change it under warranty or while the warranty has expired? How much did they charge you for changing the drive? How long have you had the 9000?
Here is the menu path to turn off BD Live: at the main menu screen go to "setup" then "player settings" then "network" then "network settings" then scroll down to "BD-Live Internet Access" select "Prohibit".
Blu Ray live requires a network connection, I never had those issues before. my player is hard wired into the router. So anyone that’s hardwired, I’m not sure about wireless, won’t have this issue.
Come to think of it has that problem. Thanks for the information. I turn off also in the setting the automatic turn on. Its good ir panasonic ub420, ub820 an ub9000. More of issue fro ub420 an ub820. Other wise the machine is alway hot even if turn it off. Ub9000 less of an issue because case if bigger. Only takes few seconds more to turn on when yiu put a 4k disk in it. Also disk might freeze less because machine less hot like ub420 or un820. Ub9000 has better sound, picture more clear to me. Ub820 I return it. Only foun on internet after that trick to turn off the automatic setting.
If you're referring to the QUICK START function, that's not an "automatic turn on;" it merely regulates the time it takes for the unit to come out of standby (leaving Quick Start off also does something like a cold reboot of the processor every time, or at least I've been told; I've gone from leaving Quick Start on to leaving it off). This feature shouldn't have even been implemented on 4K players - most previous BD players never offered this setting, and it's just redundant IMO. Let the player turn on and off on its own recogniscense, so to speak....
So you're saying that the 820 and 420 get hotter than the 9000? I've had the 9000 for a year and I was thinking about getting the 820 next year so I have two in case they stop producing Blu-ray players. Because the 820 is half the price. But since it's inferior to the 9000 in sound and picture as you say, then I'll get another 9000 in the future.
It's weird that Pacific Rim would suddenly begin playing after BD Live was disabled, because it's a 4K title and BDL was designed for first generation Blu-ray discs. At any rate, with regard to David's comment above - I don't recommend leaving BDL on unless you absolutely have to use that feature, though I do not believe this had anything to do with Chris's playback issues. If you read my post in the beginning of the comments section, you'll see where I talk about the poor drives being the culprit of most of these problems. On the other hand, I can't explain why Pacific Rim began working for him the next day after shutting off BDL.... I'm thinking it was a random coincidence, but only time will tell.
Glad to hear this fixed your problem. Would have been nice to show how to do it in the settings menu in the video. I’ll have to dig this up on my 820.
@@dustinr16 I’ll do another video on the 820 because I fixed my problem on it also.
@@myhometheater7029 please do. I’d appreciate it just in case
Glad to see this fixed the issue. After watching this video I went into the settings on mine and turned BD live off even though I haven't had any disc playing issues yet. . I have had the UB9000 for a few weeks now and it's awesome.
Thank you very much I just bought mine and if it wasn’t for you giving this information I would be having the same issues again thank you and to the other UA-camrs.
I'm glad you got it sorted out. I'd heard BD-Live can cause a lot of freezing issues regardless of player. I bought my Sony X700 four years ago (this week in fact) and BD-Live was one of the features I turned off pretty much immediately after setting up the player. I have never had a single movie freeze on me including my (very small) collection of 4K discs. I'd love a UB9000 by the way but am floored at what the price is here in Canada when you can find it.
I have the problem of my UB820K showing static/snow randomly over the screen. Many said to change the HDMI and I have, still happens. Then many said to use a shorter HDMI cord and that only worked for 2 movies in a row and then it went back to have static. The screen is not full of static/snow but just scatters across the screen. I don't know if it's also a specific setting in the menu. The player plays DVDs and blu-rays without issue and yes I have cleaned my 4K discs as well as the cases.
Love simple fixes, they are the most rewarding
This also fixed the playback issue I was having with my Grinch Blu-ray on my 820. Thanks for the tip!
I always disable blu-ray live. It was something I never used and has always made loading discs slower, so was always a setup step for me. Great that you have fixed the issue in your case!
@@jasonschubert6828 thx for the information also. I disabled mine earlier. My disk loaded faster
The BD Live is located in the bluray player menus or in the disc menus ?
@@andreassouth1523 it is in your settings
Thanks for the information. Something simple in the end.
Just turned off my BD Live setting and watched Pacific Rim! Demo material!
BD live on my ub820 was set to limited. I’ve never had any issue playing a Blu-ray or 4k disc. I set it to prohibit anyway.
Good to hear ....
Thanks for finding a fix for this playability issue, with the UB9000 - Chris
It's the best 4K spinner on the market. Good to see that it's still 100% bullet proof.
*All is still good!* 👍👍 🥳🥳
Happy for you and glad to hear it’s been resolved.
This proves that any player that relies on firmware updates to play the latest disks
will always have an issue withe certain titles.
These sort of issues were the curse of DVD's that were player fussy until their firmware
was updated.
Thankfully this time the fix was easy, i have a number of titles that my Oppo 205 refuses to
play, which is no surprise as the firmware is no longer updated.
Glad it’s fixed
Great fix🍿
I've kept the BD-Live feature off since using my very first Blu-ray players - a Panasonic DMP-BD10A and Oppo BDP-83 - and do so with my current UB9000, but in the case of the 9000, it never fixed any playback issues it had.
The problem with these players today, even flagship models like this (unfortunately), is that the drives just aren't built to last - my UB9000 was sent in for a replacement drive after the disc drawer began cogging and vibrating harshly upon closing, while also freezing up on most 4Ks. After only about a year of use with the new drive, it's doing the same thing again - discs are also taking forever to load, and some DVDs refuse to load altogether.
You either have to keep sending them in for repairs or new drives, or continue buying new ones every few years.
Did you change it under warranty or while the warranty has expired? How much did they charge you for changing the drive? How long have you had the 9000?
@@andreassouth1523 Was not under warranty....long out. Cost hundreds to have them swap it out. Have had the 9000 since 2020.
@@andreassouth1523 Seems like every two years you have to replace these drives unless you don't use the unit much; we use it every night.
Here is the menu path to turn off BD Live: at the main menu screen go to "setup" then "player settings" then "network" then "network settings" then scroll down to "BD-Live Internet Access" select "Prohibit".
@@rct8884 I am planning on doing a video on it but this works
Pacific Rim is a cool movie. Glad you figured out the issue.
Blu Ray live requires a network connection, I never had those issues before. my player is hard wired into the router. So anyone that’s hardwired, I’m not sure about wireless, won’t have this issue.
@@supernovamoore6175 mine is hardwired also. Everything in my rack is.
@@myhometheater7029 Mine is not hardwired ever.So i don't need to set up the Blu-ray Disc Live.Right??
@ i wouldn’t
Come to think of it has that problem. Thanks for the information. I turn off also in the setting the automatic turn on. Its good ir panasonic ub420, ub820 an ub9000. More of issue fro ub420 an ub820. Other wise the machine is alway hot even if turn it off. Ub9000 less of an issue because case if bigger. Only takes few seconds more to turn on when yiu put a 4k disk in it. Also disk might freeze less because machine less hot like ub420 or un820. Ub9000 has better sound, picture more clear to me. Ub820 I return it. Only foun on internet after that trick to turn off the automatic setting.
If you're referring to the QUICK START function, that's not an "automatic turn on;" it merely regulates the time it takes for the unit to come out of standby (leaving Quick Start off also does something like a cold reboot of the processor every time, or at least I've been told; I've gone from leaving Quick Start on to leaving it off).
This feature shouldn't have even been implemented on 4K players - most previous BD players never offered this setting, and it's just redundant IMO. Let the player turn on and off on its own recogniscense, so to speak....
So you're saying that the 820 and 420 get hotter than the 9000? I've had the 9000 for a year and I was thinking about getting the 820 next year so I have two in case they stop producing Blu-ray players. Because the 820 is half the price. But since it's inferior to the 9000 in sound and picture as you say, then I'll get another 9000 in the future.
@andreassouth1523 I did not sasy that, I said its less and issue because the case is bigger. You miss read :-)Thanks.
Have you encounter unknown disc error before ?
@@seong08 i haven’t as of yet
Hey Chris.....I haven't been around in awhile....when and why did you throw out the synthesis 55
@@TMDude815 I never owned a syntheses 55.
Thanks, new subscriber , handy tip, With that accent where you from , in generalLOL
@@sedjohngifts South Carolina
@@myhometheater7029 Kentucky here , how are you doing your giveaway ?
@ not exactly sure but I’ll have it worked out before it’s time.
How do you manage overheating with all those components cramped in that rack…?
@@Andrea-f3d I have fans everywhere. Al the equipment is cool. Barley warm.
Just turned off mine today. Read the same comment.
Glad you got your issue resolved.😅
Thanks to everyone’s help
Chris, where is this Blu-ray live feature on the player?
@@wendellwendellb339 go to the main menue and go to network settings. The you’ll see Blu-ray live. Prohibit it and that’s it.
@@myhometheater7029 I turned mine off on my ub820
Going to do this asap. I haven’t had that specific problem yet but im not taking any chances for the future.
AWEsome....😂😂
Turn off this feature now...Where it says My Home Theater subscribed, turn this to unsubscribed 😂
BD Live isn't supported anymore anyway for over a decade now so it's a useless feature.
I’m sorry, that’s untrue. I never turned off BD-Live on any of my machines and my clients’ machines too, never a problem.
@@DavidSusiloUnscripted pacific rim would not play at all. As soon as I turned it off it’s playing now. That’s what I know.
When you turn it back on does it not play again?
It's weird that Pacific Rim would suddenly begin playing after BD Live was disabled, because it's a 4K title and BDL was designed for first generation Blu-ray discs.
At any rate, with regard to David's comment above - I don't recommend leaving BDL on unless you absolutely have to use that feature, though I do not believe this had anything to do with Chris's playback issues. If you read my post in the beginning of the comments section, you'll see where I talk about the poor drives being the culprit of most of these problems.
On the other hand, I can't explain why Pacific Rim began working for him the next day after shutting off BDL.... I'm thinking it was a random coincidence, but only time will tell.
@@TrueStereo- I will try it and see.