It was true that I can fell ITA Airways was very messy even I try to complain about the status match and every agent they give different answer. Also I think they should be someone at the place that take baggage even with the airport ground staff. Also if I was you maybe I will take longer to argue with ground staff to change to other airlines. You pay the extra things and I feel ITA think is your fault.
Thank you for your comment! Maybe I should have argued longer, but then, most of the other passengers did manage to catch the bus, so there is that. I hope you have some luck with your status match!
Omg I have a flight from Buenos Aires to Rome and then Rome to Milan with ITA on November... I hope it's better now! Btw, new sub here!!
I hope you have a nice flight!
Thanks for subbing!
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wow - note to self dont touch ita with a 3 meter poll!
It was true that I can fell ITA Airways was very messy even I try to complain about the status match and every agent they give different answer. Also I think they should be someone at the place that take baggage even with the airport ground staff. Also if I was you maybe I will take longer to argue with ground staff to change to other airlines. You pay the extra things and I feel ITA think is your fault.
Thank you for your comment!
Maybe I should have argued longer, but then, most of the other passengers did manage to catch the bus, so there is that.
I hope you have some luck with your status match!