Supporting Windows Environment | MD-100
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- Опубліковано 12 лип 2024
- Supporting the Windows Enviroment - Module 10 of the Microsoft MD-100 (Windows Client) Full Course for Beginners. Administration Tools and Client Devices are explained and much more.
In this Module 10 of the course we take a look at the different type of client devices you get when it comes to running Windows 10 and Windows 11. We look at the different aspects one would look at when choosing a device.
We also go over the Microsoft troubleshooting steps to follow when solving a Microsoft problem. Lastly, we take a look at many of the Monitoring and Troubleshooting tools that are built-in on Windows 10 and Windows 11 which can be used to monitor various things on a client machine as well as troubleshoot and even solve issues on a machine.
Like usual, below is a list of most of the topics discussed in this module with convenient time stamps:
00:00 Intro
00:38 Windows Architecture
00:48 Windows Client Devices
04:31 Desktop Support Environment
17:51 Key Stages & Terminology of a Troubleshooting Methodology
25:48 Support & Diagnostic Tools
26:35 Task Manager
35:24 Event Viewer
41:56 Performance Monitor
47:43 Resource Monitor
50:30 Reliability Monitor
54:32 Steps Recorder
58:28 Microsoft Management Console (MMC)
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❤wow i got s9 excited after seeing how the steps monitor works. What a great tool.
Thank you again😊
Clever tip to get to advanced system is Windows key+Pause/Break
I memorized the methodology by using the the word CaTER. After all we have to cater to all the staff and their issues :D
Wow now that's something new xD Love it
Steps recorder is unexpected and useful part. As a Helpdesk dispatcher, I find it useful during guide creation.
Great Work!
thank you !
awesome
I've never heard of steps recorder before. Its was quite a surprise that this feature exist in Windows 10/11, but it seems like a handy tool to explain stuff for boomers
Dear sir, thanks for your time and effort to make these training materials - very helpful. Are you going to do Module 11 - 13?
Your welcome Waldo, I"m glad it's helping some people. Yes I will be doing Module 11 - 13 as well. Just have been a bit busy with work but as I find time I make these on the side :)
PICKLEJAM! :)
Does your md-100 and md-101 have PowerPoint slides and Labs to follow along.
I need to reiterate your comment about event viewer. This Is A Mandatory Troubleshooting Tool if you don't know what is wrong.
The events happening in event viewer before the error can tell you what is also going on. Generic Critical error... Check time stamps on errors and the last couple before the gap in time usually point you to the problem.
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