DJI Care Refresh V Coverdrone Insurance for Mini 2 and DJI FPV
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- Опубліковано 3 січ 2023
- How good is DJI Care Refresh V Coverdrone Insurance for Mini 2 and DJI FPV? I took out Coverdrone Insurance for my DJI Mini 2 and my DJI FPV. Here's what happened when I claimed for both drones at the same time!
Coverdrone is a company that provides insurance cover for your drone and associated peripherals. DJI Care Refresh is an insurance policy that can be taken out on a DJI drone within 48 hours of drone activation. Which of the 2 is best? I tried out Coverdrone Insurance to see!
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Hi Robert,
Living in Crewe, where Coverdrone are based, I know one of the guys who works there and sent him the link to your video. He shared your video with his management team and the Coverdrone directors. Naturally, Coverdrone was very pleased with your video and I guess more importantly, your positive comments and experience. I have used and use Coverdrone to insure my Mini 2 and now my Mini 3 Pro. Thank God, I've not needed to put their services to the test!
Happy flying my friend.
Thanks, for doing that, Steve. I'm happy to hear that my positive feedback got back to the guys at Coverdrone. They deserve the positive words!
It's nice to hear this. Like you I used care refresh for the first year but then switched to Cover Drone in the second year (mainly because I was away when DJI emailed and I missed the renewal window). Listening to your experiences gives me confidence that I will be dealt with fairly if (more likely when) I crash my Mini 2.
Happy New Year btw.
If you need to claim, I have no reason to doubt that your experience will be positive too :)
Coverdrone is very good.
It’s the liability insurance that is key.
Agreed! :)
Thanks Robert. Only just spotted this on your channel despite being a long time subscriber - mainly because my one year DJI Care Refresh expires in a couple of weeks from when I bought my Mini 2 last year. There are other drone insurance companies out there, but Coverdrone is the name that always comes up regularly. Based on your experiences, I'll be taking out a policy in the next few days 👍😊
You won’t be disappointed :)
Never had to claim yet 🙏but I use cover drone when I go away for trips and cover my Mini2 and Air2s and other equipment while I'm away as your able to insure it for whatever time you need it (didn't take out annual as I only had 4 flights in 2022) but they seem a good company well priced and send you a reminder when it's running out. Glad you had a good experience with them 👍
I have no reason to look for any other insurance company. Coverdrone suits me fine now :)
I've never taken out cover, it makes me a much more careful flyer 😮, but this looks like a good alternative to DJI Refresh Robert. I cannot remember the circumstances of the accident. I'll have to check out the original video. Thanks again.
The mini 2 crash came about when I had a high wind warning and the drone suddenly and for unknown reason, lost connection. The FPV crash was when I was trying out some new settings.
I'm still on the first year of DJI Care Refresh with my Mini 2. I wrecked it on Jan 2, and contacted them on line. I used the DJI Care Express option. They put a hold on my credit card for $250 and sent me out a new drone that I got on Thursday, Jan 5.
On Jan 3, I packaged up my damaged drone and took it to UPS where they printed a label for me and shipped it for free. DJI got my shipment and informed me they were lifting the CC hold by Jan 6th. Absolutely painless procedure and I am happy to be flying my drone again! It cost me $50 plus the initial price of the insurance, which was $39 or $49 dollars.
Sounds like a great transaction! :)
Very useful video, thank you - Now off to get some insurance!
It's worth it when you think howe much to would cost to replace your drone. I certainly couldn't afford to buy a new one.
Agree Coverdrone are brilliant I've been with them 2 years had a crash with my mini 2 and had my replaced mini 2 stolen both times replaced my drone no problem now I've got my air 2s covered with them 👊
I've not heard anyone making negative comments about Coverdrone :)
@@WindsweptRobert ❤️
Since 2020, I've owned/own 3 drones, mini 1 (sold), Air2s and Mavic3, and no crashes yet, using them for short video and mostly photography and trying to avoid taking risks. Might look into this as it's an expensive hobby!.
Better to have insurance and not need it than to need insurance and not have it!
Care refresh for me. Crashed my drone, lodged a claim, packaged up to the local shop for UPS pick and within 48 hrs received a brand new drone. No waiting weeks and stressing about delays.
Aye, I've heard great reports about DJI Care refresh. And heard some not so good comments too. When I added up the cost of replacing my FPV with Care refresh, oit was VERY high. Coverdrone insurance was less than half the cost of Care Refresh.
They work so good, when my mini2 crash, they send me a new one 🤝😎
Excellent!
I second that Robert. When I received my drone back from them unfortunately it was not responding in the air as it should. When I contacted them they ask for it back but then sent me a brand new drone within 2Days. Given mine was almost 2 years old I was one happy chappy.
I've heard good and bad reports about DJI Care Refresh, but only good reports about Coverdrone :)
Another advantage of Coverdrone over care refresh is that you get 3rd party liability insurance included as well up to £1M
A lot of people don't realise that if you have car insurance, you have 3rd party liability insurance that covers you for everything else in your life - including damage you may cause with a drone!
I accidentally backed my Air2 into a ravine last year and I put a claim in with Coverdrone. I had to send off the usual Operator and Flyer IDs and I also sent off the flight log and screen recording. Coverdrone were very professional and linked in with Heliguy to send me a replacement. I even "upgraded" my Air2 replacement with an Air2S. I just had to pay the excess of £50 plus another £113 for the upgrade. Both companies were excellent and the coverage from Coverdrone even includes third party cover which DJI refresh doesn't. The whole thing only took about 10 days.
By the way, if anybody want's a crashed Air2 it's still where I left it in the bracken.
Send me the coordinates for that downed Air2S!
What size and type of memory card did it have? Is it worth me sending my wife into the revine to retrieve it?
@@tonysutton6559 128GB - Go for it!!! Oh - is your wife a mountain goat?
Hmmm... Must do same bought M2 second hand but main cover would be for Air2S. Saying that I must get my camera gear covered as well 🤔👀
Insurance is always a gamble, and it's often money thrown away. But when you need to make a claim, you're glad you took the insurance!
When i bought my Mini 2 it came with free DJI care refresh, still have 6 months left on it and thankfully have not had to use it.
Lucky you! :)
I've just had to put a claim in for my mini2, which is on its way to Heliguy at the minute👍
Heliguy is top!
@@WindsweptRobert , I'm impressed with their service so far👍
Robert would coverdrone insurance cover bird strikes
Aye :)
it's a bit sad that the FPV fix turned out to be a DJI fault and replaced under warranty.
Had you sent this back to DJI, you would not have had to pay the "Admin" fee of £42 for a new drone as it's being replaced under warranty, they are effectively saying that the crash was not due to pilot error but a Drone fault? Therefore if this is the case, are cover drone charging Excess for crashes happening due to a warranty issue?
Coverdrone cancelled the claim as it was a warranty repair. The £42.50 covered the wee bit of work that Heliguy did on my behalf. Aye, I could have sent it to DJI myself, but it's only with hindsight that we see it was a warranty repair. At the time of my claim .I thought it was pilot error.
My question would be is, do you have a local repair shop you could send it to that could be quicker faster and cheaper and less hassle...one of my drones broke a leg 🦵 and my local repair shop fixed it within a week...and it didn't cost me much...but as long as you're happy with your results I guess that's all that matters..👍
My 'local' repair guy is Heliguy :)
Hi, anyone know how long a care refresh code is valid for if it is unused.
I could be wrong, but I think I remember back when I bought my care refresh packages, I had 48 hours to register after activating the drone.
@@WindsweptRobert As far as I can understand if you activate the drone you have 48hrs to add Care Refresh for that drone but a Care Refresh code should be valid until you bind it to a drone, I just need to clarify that I am correct.
Coverdrone also covers, with the usual 55 euro fee, the event of drone lost. With the care refresh and the option fly-away you can now replace the drone but with a 250€ fee on dji mini 3 pro. Care refresh wins on Coverdrone just for the speed.. If you dont need a new drone in 48h, Coverdrone is definitely better
I have not a single bad word to say about COVERDRONE 😃
hi , i bought a new dji mini 3 pro , am in dilemma with which insurance company i would go for , i saw ur video , and i checked cover drone and i got a quote for 76 pounds for my mini 3 pro , but question is they didnt ask any serial numbers ( it was optional so i didn’t put ) so how it works ?
If you have an email with the policy attached, you can see all of the cover there :)
@@WindsweptRobert i get only quote from cover drone , which says 76 pounds for 1 year , after paying they will send me the insurance by mail ?
@@WindsweptRobert my question is , they didn’t ask the serial number or anything so my question what if i have 2 drones same model ? how’s their insurance works ?
You'd be much better asking them than me :)
Just wondering why did they charge you £41 if they replaced it under warranty? Surely replacing under warranty doesn’t cost a penny.
postage?
@@WindsweptRobert I assume that the warranty would’ve been from DJI themselves, in which case they pay the postage
How did you download your flight logs
I use airdata.com/
Is there a limit on how many claims you can make per yearly policy? I use care refresh as so paranoid about buggering the drones up, my mini 2 came with a 2 year cover, My mavic air 2 came with one year but I renewed it, do you still recommend cover drone company? 👍
2 claims per Care Refresh is what DJI allow :)
Do you know how many claims you can make per year with cover drone? or does the insurance expire once you make your first claim? # Thank you for replying to all my comments on all your videos that I watch, I am finding your channel very interesting and Honest, You mentioned you get approx 500 comments per day, but you still find time to reply to everyone👍 Thank you Robert 👍 I do appreciate you taking the time to read my comments / questions and reply to me# 👍
DJI State the limit of 2 claims per Care Refresh in their terms and conditions.
I try to answer as many comments as possible. You Tube is strange though, sometimes a comment won't appear on my feed when it is initially posted, and I only see it a few weeks later.
Hi Robert, I knew DJI’s Care Refresh has a 2 claim limit, I see my mistake with my question, I got the companies name wrong, sorry. I was asking about that insurance company “Cover Drone” but I got mixed up, nothing new there. So I meant to ask, do they ( COVER DRONE) have a limit on how many times a customer can claim? You gave them a good review, I hope they give you a good discount , do your subscribers get a discount when using them, someone mentioned sending them your video. After my care refresh finishes I will go to that company.👍
I receive no discount from Coverdrone insurance. I can offer no discount as I am not affiliated with them, I merely purchase my insurance from them and they have dealt with my 2 claims excellently.
They have not made me aware of any limit on the number of claims you can make with them :)
Don't forget folks that the DJI Care Refresh only covers the drone. If you damage property or hurt anyone with the drone, then Coverdrone also gives you the public liability peace of mind.
Good point, Grahame :)
Good stuff pal but shouldn't ye have at least a 12 month wie a drone,ie an non fpv
My DJI FPV drone was over a yer old at the time of the crash. I still don't quite understand why it was a warranty replacement. I think Heliguy helped push that along :)
Manufacturer warranty? Better be as I'm no happy wie some warranties
I think it was.
Happy new year old codjer fae another
Happy new year too you; ya auld tadger! 🤣
@@WindsweptRobert is this a we sat on to we say tomatoe?
Say
Todger is the same but I was more polite
Do you think the insurance people may have been so accommodating because they knew of you as a drone UA-camr ?
I did not inform them that I had a UA-cam channel and I did not use my UA-cam name in my correspondence with them.
Sounds OK, I went with dronecoverclub for mine, no mishaps so far touch wood.
If you do have to make a claim, let me know how it goes :)