Servicenow Integration - LDAP Integration in ServiceNow (Step by Step Demonstration)

[@dineshtirupati2794]

One of the best channel for servicenow. You are sharing knowledge to others which is a great thing in itself. God bless you brother :)

[@BasicoServiceNowLearning]

Thankyou Dinesh :)

[@babuchokka953]

very good channel to learn...thank you sir.

[@BasicoServiceNowLearning]

Please share basico servicenow learning channel with others :)

[@santhoshkumarkolluri4474]

Thanks for knowledge sharing...
can you please tell me how to schedule the LDAP server for a specific time period?

[@abdulla14886]

Good work ! Please keep your good work ... Try to Target each and every section of itsm itom and itbm spcl .. suggest you to create separate video series for integration

[@BasicoServiceNowLearning]

Thankyou :)

[@APDailyHunt]

Excellent sir

[@BasicoServiceNowLearning]

Thankyou :)

[@rohitsh19]

Very helpful. Thank you for sharing knowledge. :)

[@sunilkumar-hr5zr]

This video was help to understand the LDAP integration with ServiceNow to import the user data.
I want to know how to disable the user from ServiceNow, like whenever user is disabled from AD it's automatically disabled in ServiceNow.

[@PIYUSH074554915]

Very helpful :)
Please create a video with an example for transform script usage.

[@BasicoServiceNowLearning]

Yeah Sure :)

[@malipedduharish]

Thank you very much .. God bless you brother!

[@venkateshramchetty9218]

Please make a video on change management and reports and dashboards

[@sandeepbalu5260]

Very useful. I want to learn one scenario. There will be one email. Once we send the email, automatically incident will create in ServiceNow. Can you explain that method.

[@BasicoServiceNowLearning]

Hi Sandeep, that can be possible through email inbound action. It is very easy to configure the same. Even in the developer instance you may find the script for incident creation, incident updation through email... search it on email inbound action menu. :)

[@sandeepbalu5260]

@@BasicoServiceNowLearning Thank you

[@detlefbiedermann7174]

Hello, very good tutorial. I have done the same configuration with the test ldap server but can not login with an ldap user. If I try to login with "einstein / password" I get the error message in "LDAP log" inside service now "No DN returned for einstein". Can you help. Many Thanks.

[@PranavKhurana2010]

Did you mapped the password field in transform map.. He did not mapped that because he is just trying to clear the concept.. you have to map that field as well to get the user logged into servicenow... And map name as well so it will appear in the profile when you login with the new users.

[@detlefbiedermann7174]

Thanks for the info. For some reason the password is filled only for ""cn=read-only-admin,dc=example,dc=com" into the staging table. (the user which is used for binding to ldap). For any other user the password field is empty.

[@detlefbiedermann7174]

@@PranavKhurana2010 I got it to run, the password field is not needed at all (see my last remark)

[@detlefbiedermann7174]

What I have done to get it run:
- configure ldap server: LDAP OU Definitions/Users:
set "query_field" = "uid" and "Filter" = "(objectClass=inetOrgPerson)" (what comes from LDAP as "uid" has to match the sys_user.user_name field, "query_field=sn" would also work)
- configure ldap server: LDAP OU Definitions/Groups
set "query_field" = "ou" and "Filter" = "(objectClass=groupOfUniqueNames)"
- load all recoreds from datasource: forumsys/Users
- change transform map "LDAP User Import" - change "u_uid -> user_name" and "u_mail -> email" (u_samaccountname - does not exist on forumsys)
- load all recoreds from datasource: forumsys/Groups
- change transform map "LDAP Group Import" - change "u_ou -> name"
Hint: LDAP Properties: Automatically import users from the LDAP servers if the user is not present in the 'sys_user' table = Yes
- create a SN user account on first login try (the login is not successful, but the user is created, a second login will be successful)

[@detlefbiedermann7174]

Hello, very good tutorial. How I got it to run:
- configure ldap server: LDAP OU Definitions/Users:
set "query_field" = "uid" and "Filter" = "(objectClass=inetOrgPerson)" (what comes from LDAP as "uid" has to match the sys_user.user_name field, "query_field=sn" would also work)
- configure ldap server: LDAP OU Definitions/Groups
set "query_field" = "ou" and "Filter" = "(objectClass=groupOfUniqueNames)"
- load all records from datasource: forumsys/Users
- change transform map "LDAP User Import" - change "u_uid -> user_name" and "u_mail -> email" (u_samaccountname - does not exist on forumsys)
- load all records from datasource: forumsys/Groups
- change transform map "LDAP Group Import" - change "u_ou -> name"
Hint: LDAP Properties: Automatically import users from the LDAP servers if the user is not present in the 'sys_user' table = Yes
- create a SN user account on first login try (the login is not successful, but the user is created, a second login will be successful)

[@johnsydney100]

can u please make a video of interview questions?

[@sindhureddy9517]

Hi could you please upload vedios on data policy,
Creating dashboard and reports in Service now

[@praveenkumarmacha3424]

@@Basico ServiceNow Learning : what need to do, when connecting fail with respected filter "(uid=e*)" displays as "Error MessageThere is no entry returned. Check if Filter is set correctly"

[@kumaritsm3905]

You are just amazing bro great stuff keep rocking 👏 👏

[@BasicoServiceNowLearning]

Thankyou Kumar :)

[@Anilsharma-vo2nx]

Thanx sir...

[@shaikmohammadabbas2631]

can please provide sccm integration servicenow