Hi Anna, this means there's something going wrong with your backend workflow. A couple of things to troubleshoot: - Are you on a paid Bubble plan? You will need to be in order to run backend workflows - Have you unchecked the 'This workflow can be run without authentication' option? Or if you've left it checked, have you added an API token? (see this doc for full details: docs.pdfpotion.com/article/24-authenticating-the-backend-workflow) If neither of those options work, feel free to send an email to our support team (support@cranfordtech.com) with full details - we'll take a look at it :)
@MdFaisalJamal is the file appearing in the File Manager section of your Bubble database? If so but you're not getting the link, that means there's an issue with your backend workflow. Feel free to email support@cranfordtech.com with some details (EG screenshots of your backend workflow) and I can look into it in more detail 🙂
I could not generate the pdf link as well. It appears in the database, but the link is not being generated
Hi Anna, this means there's something going wrong with your backend workflow. A couple of things to troubleshoot:
- Are you on a paid Bubble plan? You will need to be in order to run backend workflows
- Have you unchecked the 'This workflow can be run without authentication' option? Or if you've left it checked, have you added an API token? (see this doc for full details: docs.pdfpotion.com/article/24-authenticating-the-backend-workflow)
If neither of those options work, feel free to send an email to our support team (support@cranfordtech.com) with full details - we'll take a look at it :)
the link is not generated in my case whatever you done same thing i do
@MdFaisalJamal is the file appearing in the File Manager section of your Bubble database?
If so but you're not getting the link, that means there's an issue with your backend workflow.
Feel free to email support@cranfordtech.com with some details (EG screenshots of your backend workflow) and I can look into it in more detail 🙂