Hi Lillian, thank you so much for your continued patience while we consolidate and ship orders out following our Birthday event. We've been hit with some unexpected challenges this year, including weather-related delays, but our warehouse team has worked with our shipping partners to address the concerns and is still working hard to make sure orders are sent once they've been consolidated. We know you're eagerly awaiting your parcels! If you need to speak to our customer service team please be aware they're working as quickly as they can to get through a higher than normal volume of calls and emails but they will be in touch as soon as they can. You can get in touch with them by emailing customerservices@crafterscompanion.co.uk :)
Will reinkers become available for letterpress inks? Also, will CC come out with other new colors?
Hi Patricia- stay tuned, our product design team are always coming up with great new things for you all!
Hello 👋,hello ,hello 😊
Hi Lynette! to join in the chat with our on air team and take part in any giveaways you'll need to do so whilst the show is live :)
Can I use foil press stamps
Yes you can- though none with a cutting edge and no regular dies :)
I have not received my order from birthday, and have not been able to reach customer service from US, please help amonth now...
Hi Lillian, thank you so much for your continued patience while we consolidate and ship orders out following our Birthday event. We've been hit with some unexpected challenges this year, including weather-related delays, but our warehouse team has worked with our shipping partners to address the concerns and is still working hard to make sure orders are sent once they've been consolidated. We know you're eagerly awaiting your parcels! If you need to speak to our customer service team please be aware they're working as quickly as they can to get through a higher than normal volume of calls and emails but they will be in touch as soon as they can. You can get in touch with them by emailing customerservices@crafterscompanion.co.uk :)
A lot of us still have orders not shipped yet. Mine contains the new glitter paints & I think they were waiting for a shipment.