Don't buy Artillery Sidewinder X3: very bad experience
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- Опубліковано 14 січ 2024
- purchased an Artillery X3 Plus from Banggood.
After a couple of days the X axis started to fail and it was no longer possible to print.
Artillery support offered me a new engine. It never arrived. In the meantime I bought a new one but the problem is not the engine and assistance no longer responds.
Very bad experience
@Artillery3D - Спорт
Weird i have never seen that before woth mt printer could the belt be to tight and stressing the steper moter or was it a mother board thing there was a firmware update for me prehaps you have one to?😊
I'm sending back my Sidewinder X3 plus, same exact problem, I didn't even had a chance to print anything, it broke while leveling for the first time.
@@blackborsuk changing the mainboard solved my problem definitely
This exact issue is present in the X1 as well. The culprit? The ribbon cables. Jiggling them, re-plugging them, and/or lightly scrubbing the contacts with a brass wire brush to remove corrosion all helped to fix. Over time, the contacts become crimped from mechanical stress through use, and will need to be replaced. Remember Artillery enjoyers: When in doubt, replace the ribbon cables.
Hope this helps.
I just replaced the main board and the issue is solved. So I can confirm the problem is in the motor driver (that is integrated in the main board and it's not possible to replace)
Glad to hear that! Bittersweet though...
@@angelovideo71
Ive sent 2 x3 plus,s back to Amazon in the last 6 weeks.... exect same issue; first one was on the x axis and 2nd one on the z axis.
The 2nd unit i swapped out stepper motors wirh my x2; no luck. Pulled the unit apart; drivers are permanent on the motherboard.
Im suspecting the drivera get fried when you inadvertently push the build plate with out turn "motor off" in the menu(cant remember what thats called.
I noticed if the machine is off and you push the build plate, the LEDs on extryder head will flash....
I have a 3rd unit still in the box; im afraid to open it and be disappointed again.
Glad someone finally posted aomething about this issue; ive been looking online every few weeka and had not found any mention until now.
Someone please keepa us updated .......
Thank you for your comment and suggestion. I'm waiting for a new motherboard but reading your comment I think we did a bad choice...
It is a rubbish printer, not even 3 weeks of hard printing, it stopped extruding, I changed the extruder block nozzle and in the end it turned out to be a failure of the motherboard. I spent almost the same as the new price and the technical service was non-existent... I bought a bambulab a1. give artillery a lot of shit
I've got that 3d printer to fix from my friend who experienced same issue, but on Y axis instead and randomly on every other. After replacing cable, and so on I started to fiddle with it and decided to try to disable built in Marlin Input Shaper, which is set by factory to 37.4 and 37.4 in printer Menu. Setting both values to 0 stopped those random stalling, but printer became laggy. After pressing home button You need to wait a 10 seconds before printer made a move. Setting values to 1 and 1 made printer *almost* working fluent again. But still had a little hiccup after each motion. Looking on Marlin saved settings I spot that even setting in printer menu values of 0 and 0 it still keeps other intact. So I plugged printer to the PC and via RepeatierHost console disabled InputShaper entirely by M593 D0 F0 command. Now printer started to work normally, no stalling.
I think something is broken internally with processing IS.
In my case changing the main board had solved the issue. So, I think the driver was burned
@@angelovideo71Thing is, if You burnt the driver it would not work at all and axis would not move any milimeter.
I have the sama problem but with y axis :D they send me a new engine driver
Only the driver or the complete main board?
Hi,
I have the same problem with the X axis. Could you solve it?
Thanks!
Not yet. I changed Motor but the issue is still present. The next step is to change driver. The last to change motherboard. I will keep you informed
@@angelovideo71
The drivers cannot be changed because they are integrated into the board.
The problem may be the flat cable...
@@miguelgp6229 the vertical one?
@@angelovideo71 no the problem isnt the belt. I have the same problem and change the belt, but after few hours I have the same situation. Its a softwareproblem I think. I couldnt solve it since 3 weeks
@@ternocimadh5863 the other strange thing is that in the first days after a lot of tries the printer started and completed the work. Now there is no way to start. I'm waiting for the replacement parts. I hope with a new board I will solve
Having the same problem but y axis
Only changing mainboard solved my problem
@@angelovideo71 thanks where could I find the main board
@@dylandruyor I think on the artillery store. Contact the support
I have the same problems. The artillery Support doesnt help
I'm waiting for the replacement parts. I hope it will solve
@@angelovideo71 they send me a x-axis switch two days ago. I change the old one with the new one, but it doesnt help. Still same problem with x-axis hits.
I have my X3 since 3 months and cant use it for a single print. IT IS ABSOLUTE SCAM LIKE THE SUPPORT. DONT BUY THIS PRODUCT
@@angelovideo71 I get my replacement parts but it doesnt help. The solution was to change my start g code and home g code. Now it works for some reason.