Sony | How to reset WF-1000XM3 earbuds when one side isn’t connecting

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  • Опубліковано 29 сер 2019
  • Learn how to reset WF-1000XM3 earbuds when one side isn’t connecting.
    Need more help? Visit www.sony.com/electronics/supp...
  • Наука та технологія

КОМЕНТАРІ • 236

  • @HeroVax
    @HeroVax 2 роки тому +25

    This earphone can't even last 2 years! I went to Sony Centre and they told me, I had to change both earbuds for $130+
    What an absolute joke! It's not even my problem, it's the faulty earbuds you made and unfortunately it happens after my 1 year warranty ends. Great! Absolutely great

    • @yoursubconscious
      @yoursubconscious 2 роки тому +1

      sad but kinda happy to know I am not alone. I treat them so well. And yet...

    • @HeroVax
      @HeroVax 2 роки тому +1

      @@yoursubconscious i was so pissed man.. The earbuds cannot pair at all. And require to replace both earbuds..

    • @yoursubconscious
      @yoursubconscious 2 роки тому

      @@HeroVax - that sucks. Really, sorry to hear that. I have to be honest, I just updated everything and it was much better yesterday 😳. But I still plan to give it a month (or less) to really compare.

    • @shahbascp7837
      @shahbascp7837 Рік тому

      Same issue with me :(

  • @theblueeyeddevil7461
    @theblueeyeddevil7461 4 роки тому +14

    My left earbud had the red light stuck on whether it was in or out of the case. Held my finger on the left sensor, after 20 seconds it went off and came back on. Took it out of the case and it went back to normal. Thank you

  • @gondichris1
    @gondichris1 3 роки тому +2

    This worked! My headphones would not connect I turned off and on my phone and the device. I watched this video and finally it worked! My headphones were already on red in the case but when holding for 20 seconds it turned off then back on again and boom reset I wish this was in the manual.

  • @jinyeobo
    @jinyeobo Рік тому +3

    Worked for me! Only one side wasn't working, so I put it in the case and did the 20 second thing for that one earbud. So you don't need to do both sides, just do whichever bud needs to be reconnected

  • @haunguyenhuu999
    @haunguyenhuu999 11 місяців тому +28

    To my ears these 3rd Gen Air pods are more comfortable compared to the newer Pro version with the soft gel tips. ua-cam.com/users/postUgkxgl8SzyQoymMu-S3V55Dskg5QJ8xr1yCR That said, compared to the 3rd Gen, I notice these do not stay planted in the ear as well. One design issue I think, is you squeeze the stem and click it twice to advance your songs. On 3rd gen you tap the large speaker. The difference is by grabbing the stem each time, you tend to loosen the bud fit in your ear. Not always, but the bud falls out a few times while running. The old tap to change never had that problem for me. I would not have changed that tap function. That said, the newer Pro version sticks in the ear, almost airtight if you want that. I do not like that Airtight fit. So that's why I'd stay with this version as the best trade off of comfort, use, and overall feel.

  • @SomeOne-cu4os
    @SomeOne-cu4os 4 роки тому +18

    what if one earbud indicator just doesn't turn red?

  • @TolaKtv
    @TolaKtv 3 роки тому +6

    Works, unpair delete app reset all settings, connect without any assistants google or Alexa, then do the reset for each just wait for the red light to turn off left first then right. then take out the right ear first should say Bluetooth connected. Welcome guys!

    • @sheharyarkhan2384
      @sheharyarkhan2384 3 роки тому +1

      100% worked. Thank you so much man.

    • @10010Linus
      @10010Linus 3 роки тому +3

      i sent mine in for repair to mediamarkt (sweden) cause the left earbuds battery died and got them back with one of the earbuds having a newer firmware version than the other one, this way of resetting reverted my firmware back to 2.0.2, so a huge thank you for this
      Edit: nevermind, i was just too quick in reading the version numbers so this didn't fix anything

    • @10010Linus
      @10010Linus 3 роки тому

      update: sent them in again and got both updated to the latest firmware, kinda shitty that you cant update 1 earbud at a time

    • @bertjedekat
      @bertjedekat 2 роки тому

      @@10010Linus what do you mean with sent them in?

  • @leorodriguez1322
    @leorodriguez1322 3 роки тому +1

    Big thanks 😊Wow I was going mad! 😆

  • @Xirus5
    @Xirus5 4 роки тому

    Thank you

  • @martinalbarracin2552
    @martinalbarracin2552 3 роки тому

    cool, now its working again :)

  • @hardmansho
    @hardmansho 4 роки тому +13

    For those of you guys who are unable to get the headset to enter pairing mode even after resetting them as in above video , you are requested to initialize the headsets by putting both buds into the case and pressing both touch sensors simultaneously for about 10 seconds & remove fingers when the red indicator starts to flash , now you will see a blue indicator flashes briefly. You can then take them out of the case and wear them & you will now get notified about pairing mode being initiated. At this point you can tap NFC tag to pair or use the regular bluetooth settings on you phone. These steps are explained in another instructional youtube video by Sony (Just search for "WF-1000XM3 How to initialize
    " on youtube). Hope that helps.

    • @MuszZico
      @MuszZico 4 роки тому +2

      So it does work?

    • @MissClawdy1
      @MissClawdy1 4 роки тому +3

      Brilliant! Thank you so much this worked.

    • @H3l3l3
      @H3l3l3 4 роки тому +4

      Thank you so much! I already had lost hope, but this helped!

    • @matthewbentley9905
      @matthewbentley9905 4 роки тому +1

      Somebody vote this fucking comment to the top above all the rest of this stupid nonworking bullshit I mean this is the only method that works. Pin in video

    • @HSamee
      @HSamee 3 роки тому

      Does both earbuds need to flash blue. Only the left side is flashing on mine. Right side has never flashed blue either after this reset or when I take it out of the case. is that abnormal?

  • @rutulgajjar2967
    @rutulgajjar2967 Рік тому +1

    Thank you so much ❤❤❤😂

  • @Volfas
    @Volfas 4 роки тому +29

    Ok cool, now explain why do they sometimes just die on you sometimes when you pause a video, and just browse around??

  • @rishiparikh7841
    @rishiparikh7841 4 роки тому

    It works

  • @adamoctranspo
    @adamoctranspo 3 роки тому +9

    What do you do if the charging case doesn't charge anymore?

  • @evangel18
    @evangel18 4 роки тому

    Thx cap

  • @mr.yellolarva
    @mr.yellolarva 4 роки тому +10

    Can you make a parappa 3?

  • @thomasgareaubaritone627
    @thomasgareaubaritone627 2 роки тому +38

    This did not work for me. The right earbud is 100% unresponsive. Because of this I can't even pair the headphones with other devices and at least use the left side...because the bluetooth pairing requires both sides to be held down. =(

    • @serhineylegs662
      @serhineylegs662 2 роки тому +1

      Just hold the oneside that's glowing red then hold the other side that has a faint blue glow

    • @serhineylegs662
      @serhineylegs662 2 роки тому

      Just worked for me

    • @thomasgareaubaritone627
      @thomasgareaubaritone627 2 роки тому +2

      Does not work for me, as one side is completely frozen.

    • @thomasgareaubaritone627
      @thomasgareaubaritone627 2 роки тому +1

      @@serhineylegs662 That is great, but does not work for me.

    • @HammGaming
      @HammGaming Рік тому

      @@thomasgareaubaritone627 did you ever get this to work?

  • @Frameygamey
    @Frameygamey 9 місяців тому

    Thank you! Fixed my issue

  • @ValentinoLuggen
    @ValentinoLuggen 4 роки тому

    Any way to switch gesture control off? It blocks sound when wearing in a helmet.i was able to switch off the touch left right off. But the hand over ear i was not able to switch off.

    • @vdavid6663
      @vdavid6663 3 роки тому

      It may b too late, but there's a way..
      U can do it in the SONY HEADPHONES CONNECT APP... Go to sound, touch controls , opt- None assigned...

  • @MetalliacFeather
    @MetalliacFeather Рік тому

    Thank you it worked. I think Ford sync screwed it up.

  • @yoursubconscious
    @yoursubconscious 2 роки тому

    I how this works. Will keep you updated, Sony. Coz, I have been a strong loyal client, not that you really care, for over 20 years. This was a big disappointment. Only a little over two years of usage. Anyway, I will try this. See ya soon.

  • @manishhemantPiMan
    @manishhemantPiMan 2 роки тому

    thanks🙏🙏😭😭

  • @bansheebandithot350
    @bansheebandithot350 4 роки тому

    They ay that good I bought mine expecting really good no good in the gym no good for squats

  • @hoq3817
    @hoq3817 2 роки тому +1

    Hi, how about wf-1000 xm4? my left and right is not connecting, thanks

  • @ivan_dx7991
    @ivan_dx7991 2 роки тому +1

    Can I still do that If I lost one?

  • @sadpp5273
    @sadpp5273 Рік тому

    Thanks for making my right earbuds are frseh as a daisy

  • @Fernandez711
    @Fernandez711 4 роки тому +6

    Is only one earbud connecting? It may be Google assistant causing it. Turn off/disable google assistant and try again. It worked for me I was so confused

  • @dtx7462
    @dtx7462 3 роки тому +21

    You know you should avoid when Sony actually releases a troubleshooting video

  • @junezhang6864
    @junezhang6864 4 роки тому +1

    Just got a pair yesterday and here I am checking on connection issues wtf Sony and all dat settings on applications are not helping anything only seems to make the connection more unstable???

  • @10010Linus
    @10010Linus 3 роки тому +1

    i sent mine in for repair to mediamarkt (sweden) cause the left earbuds battery died and got them back with one of the earbuds having a newer firmware version than the other one, is there any way to fix this without sending them back in as the repairs was around a year ago now and they are probably outside of the warranty window now
    edit:
    Asakura's method of resetting them also reverted the firmware to 2.0.2 on both earbuds so that problem is now solved thankfully
    Asakura's method: "unpair delete app reset all settings, connect without any assistants google or Alexa, then do the reset for each just wait for the red light to turn off left first then right. then take out the right ear first should say Bluetooth connected."
    Edit 2: nevermind, problem still exists

    • @10010Linus
      @10010Linus 3 роки тому

      update: sent them in again and got both updated to the latest firmware, kinda shitty that you cant update 1 earbud at a time

  • @corey7219
    @corey7219 3 роки тому +5

    What can I do if only my left earbud works period.

    • @pjd5290
      @pjd5290 2 роки тому

      Hi. I’m having the same issue. Did you get to fix it?

  • @northtexasturfpros4083
    @northtexasturfpros4083 4 роки тому +2

    My left earbud still won’t play sound. Just stopped working all of a sudden. Updated ios to 13.2.3 and I updated the Sony earbud software to the most recent available update as of 11/24/19 and it still didn’t fix the issue. Tried factory reset with buds in the case, no fix. The left button still functions to some degree but not fully.

    • @RM-en9gk
      @RM-en9gk 2 роки тому

      Most likely speaker went bad or shorted smd capacitor. Usually happens when ppl take their ear buds inside the gym steam room. Electrical and moisture don mix well, causes electrical components to get shorted.

  • @AboveandBeyondGlobalDrones
    @AboveandBeyondGlobalDrones 3 роки тому

    SOLID BLUETOOTH CONNECTION ON WINDOWS 10 LAPTOPS AND COMPUTERS = WF-10000XM3/4 - touch both ear buds for several seconds and they will tell you pairing mode - Win 10 also shows when they are paired (Bluetooth & Other Devices Folder) and you can connect/Disconnect via the Bluetooth and the Sound/Playback setting in Windows 10 - for stuttering problems place the Mark3's in Priority on connection instead of priority on sound.
    Note: I had to Disable my Realtek High Definition Audio in order for these to work and not compete as a playback device. using the Sound/Playback setting in Windows 10.
    IMPORTANT: Control Panel> Device Manager right click on WF-1000XM3, then Services > uncheck Telephony apply & close> same procedure for WH-1000XM3/4 Headphones w/ Windows 10
    May want to restart computer to be sure.

  • @MrGreggles77
    @MrGreggles77 3 роки тому

    The right hand earbud has malfunctioned, it’s stuttering, wont connect via Bluetooth anymore to even use the app. Only a week old. And this happened at the same time as trying to assign google assistant to it which I hear causes issues! Will be going back to the shop

  • @sujalminj3545
    @sujalminj3545 2 роки тому +2

    why the blue lights is not turning on for both earbuds when removed from the case ???

  • @gogugogu3879
    @gogugogu3879 3 роки тому +1

    why they have Bluetooth only on the left side and not both?

  • @TheXcuTionerX
    @TheXcuTionerX 4 роки тому +4

    Hye sony.. May i know why my left ear bud drain battery faster than my right ear bud eventhough i use 100% at first with both ear bud.. After 2 or 3 hours my left ear bud is 20% battery left.. And my right ear bud is 50% battery left.. And my right ear bud sound is a bit slow than my left ear bud..

    • @zdzisawiwuc2183
      @zdzisawiwuc2183 3 роки тому

      having the same issue, still in 2021

    • @sarwanmeena
      @sarwanmeena 2 роки тому

      I have same problem but with right earphones. Looking to return to Amazon.

  • @danielvalle266
    @danielvalle266 2 роки тому

    Just found out I have to have my old phone rather it to connect to my new phone 😃👍

  • @martygriffin4954
    @martygriffin4954 2 роки тому +2

    Can anyone tell me how to pair the WF-1000XM3 using only the left earbud? The right one is lost and the left one was working by it's self and I am obviously stupid and told my iphone to forget this device. Thanks in advance. ;)

  • @duynguyen6376
    @duynguyen6376 2 роки тому +1

    I lost my left earbud so how can i reset bluetooth? please!

  • @stephanieyoung6908
    @stephanieyoung6908 4 роки тому +7

    I've had these earbuds for less than a month. The right earbud now is playing at a lower volume than the left earbud. And then when I change the equalizer setting to 'Off' the left is scrambled and the right seems like it's working.
    I've reset the earbuds, removed Google Assistant as the default on the left earbud and yet nothing seems to work. Did I get a lemon or does anyone have any tips to share? Thanks in advance!

    • @vernonlol
      @vernonlol 4 роки тому

      Stephanie Young bro same thing happened to me and I thought I had impaired hearing for a sec until I wore my headphones lol. Then I knew it was the earbuds.

    • @stephanieyoung6908
      @stephanieyoung6908 4 роки тому

      @@vernonlol I finally gave up, too. I returned them to Amazon and rolled the dice on a replacement. So far, so good. Fingers crossed they'll keep working properly!

    • @samjones3433
      @samjones3433 4 роки тому +4

      I just had the exact same problem, take the rubber earbuds off and look inside the little part where sound comes out, there’s little tiny tiny sponges in there. It might look clean but wiggle it so it pops up fully. Fixed my problem completely

    • @samjones3433
      @samjones3433 4 роки тому

      @@vernonlol see my other reply below to fix it

    • @tobiasbeer2949
      @tobiasbeer2949 3 роки тому +1

      @@samjones3433 Who are you so wise in the ways of tech. Yoo thanks man, instant fix, such a primitive problem but still, would have never had the idea to do that. Thanks man👍

  • @TheJimbobHero
    @TheJimbobHero 2 роки тому +1

    Only one of my earbuds connect now when I have them both in my ear,sometimes both will connect but when it does one bud will just keep stuttering especially when my phone is in my pocket.Does anyone know how to fix this?.I have had these for over 2 years and it just happened out of nowhere

  • @gbrsou
    @gbrsou 2 роки тому

    Mine only lasted four months. After that the red light on the right one never turn off. It heats and the battery only last about half an hours. Even if I dont use it.

  • @trenpire
    @trenpire 3 роки тому +2

    I used only one of the earbuds for like a day and then now the other one won’t connect and only one of them connects (the right one) how do I fix this

    • @ElChitu
      @ElChitu 3 роки тому

      Did you find any solution?

  • @burningknuckle26
    @burningknuckle26 Рік тому

    My right bud is not responding or lighting up. This does not work. Right bud will not light up but will I will hear power on sometimes

  • @kicksg3786
    @kicksg3786 3 роки тому +1

    I can NOT connect iphone 12 Pro max to wf-1000xm3?

  • @Varttino
    @Varttino 4 роки тому +9

    When I open the lid both buds are already blinking at different ritm, does anyone have the same problem or know how to fix this?

    • @IntensePeppers
      @IntensePeppers 4 роки тому

      same issue

    • @Varttino
      @Varttino 4 роки тому

      @@IntensePeppers Unfortunately I did not find a solution and had to return it, thankfully I was still on waranty

    • @RM-en9gk
      @RM-en9gk 2 роки тому +1

      Had same issue, it was actually the case was faulty, i tried a different case and both buds worked.

  • @TheKingsMindset
    @TheKingsMindset 4 роки тому +18

    Give it a name instead of W F - 1 0 0 0 M 3

    • @judeobi242
      @judeobi242 4 роки тому

      大King that’s the best name because it a continuation of wf 1000

    • @TheKingsMindset
      @TheKingsMindset 4 роки тому

      @@judeobi242 No thats the product CODE name, but it has not a brand name

    • @mansoururd
      @mansoururd 4 роки тому +2

      I suggest to name it "WTF" @sony stop selling this shit

    • @danyfdz12
      @danyfdz12 4 роки тому

      not to be confused with the WHー1000XM3

  • @johnknatz781
    @johnknatz781 3 роки тому +1

    The right ear bud is significantly quite?

    • @vault-tecrep8565
      @vault-tecrep8565 3 роки тому

      Same with me, I am thinking about returning them.
      Have you found a fix?

  • @JK0981
    @JK0981 4 роки тому +4

    Didn't work. Have to return them and its really frustrating because its only been 6 months since I got them.

    • @edwink1467
      @edwink1467 4 роки тому

      You can return them after 6 MONTHS??

    • @JK0981
      @JK0981 4 роки тому

      @@edwink1467 Yes you can. The guarantee is valid for 12 months from your purchase date!

  • @piyushrajole2670
    @piyushrajole2670 7 місяців тому

    How resolve battery issue

  • @jetketeersboyd9678
    @jetketeersboyd9678 2 роки тому

    still couldn't connect after did this procedure, my left one is dead...SAD and rejected paring by WF-1000XM3,I should go to the shop

  • @threetree7737
    @threetree7737 3 роки тому +1

    Mine is absolutely dead left side only nothing work so far

  • @gursharansingh5464
    @gursharansingh5464 4 роки тому

    Uninstall google assistant app and it will work fine

    • @ahambhramasmii
      @ahambhramasmii 4 роки тому

      Connection problem or what works fine
      Please let me know

  • @ronakchoudhary5906
    @ronakchoudhary5906 4 роки тому

    When you will launch this in india

  • @Blqckqut
    @Blqckqut 3 роки тому +2

    right side wont turn on even after this

  • @SureshKottaram
    @SureshKottaram 3 роки тому +2

    I cannot connect this earbuds to my pc... windows 10...pls help me out

    • @Cipirano
      @Cipirano 3 роки тому

      You can't connect them with no other device than iOS or Android.
      Those icons are marked on earbuds box.

    • @techheaven007
      @techheaven007 3 роки тому +1

      press both of them for 7 sec it;ll be in pairring mode.. now go to your bt setting on pc and connect.. i have connected mine so dont listen to these other bullcrap

  • @masterjediva
    @masterjediva 4 роки тому

    Sigue sin funcionar el lado derecho, NO SE ESCUCHA

  • @richardalfaro4933
    @richardalfaro4933 3 роки тому +4

    my audio keeps stuttering randomly.. started yestday just listening to spotify

    • @alexisvilladeza7155
      @alexisvilladeza7155 3 роки тому +1

      Same, so annoying...

    • @johntheman2006
      @johntheman2006 3 роки тому

      Same. I think Sony need to push out a new FW

    • @richardalfaro4933
      @richardalfaro4933 3 роки тому +1

      @@johntheman2006 sony replaced mine for free you have to do it online though through a their char feature .. if their triuble shooting does not work

    • @richardalfaro4933
      @richardalfaro4933 3 роки тому +1

      @@alexisvilladeza7155 did u get it replaced

    • @alexisvilladeza7155
      @alexisvilladeza7155 3 роки тому

      @@richardalfaro4933 i reset it and it's been working properly so far. But it was as u described, the right one just kept dying.

  • @Cinnaminimonster-3-
    @Cinnaminimonster-3- 3 роки тому +2

    Ok but the other earbud in my case is completely unresponsive, I’ve tried all the different reset tests and none work, the light on the earbud won’t even turn on. I think mine is broken

    • @KartiniC
      @KartiniC 2 роки тому

      SAME! Did you find out what was wrong

    • @negs4ll
      @negs4ll 2 роки тому

      Try and do it with that charger port slightly bent downward. as soon as earbud lights up, do what the video says

  • @IntensePeppers
    @IntensePeppers 4 роки тому +6

    This literaaly did nothing, neither of my red light indicators stayed on. Can't update cause I got a new earbud

  • @Rodrigo696969ify
    @Rodrigo696969ify 2 роки тому

    No meu caso não resolveu
    Um dos fones não está funcionando

  • @user-vy7xc7bo1z
    @user-vy7xc7bo1z Рік тому

    I lost my sony airpods, how can I find them?

  • @mansoururd
    @mansoururd 4 роки тому +2

    "pairing rejected by wf-1000xm3" @sony what to do next, how to solve this? (reset done, deleting information from mobile done, trying with a different mobile done....

    • @shaipey
      @shaipey 4 роки тому

      I got the same problem!! the right side is loading with a different rythm. Doesn't get power i guess.

    • @HSamee
      @HSamee 3 роки тому

      Mine too. It's defective just buy a Sennheiser or something. Sony headsets aren't worth the plastic it's made with.

    • @cooldude8912
      @cooldude8912 3 роки тому +1

      @@HSamee Sennheiser is way better. Should have went with Sennheiser.

    • @matteomassarelli
      @matteomassarelli 2 роки тому +1

      same issue here, fucking piece of garbage, never buying sony again. How did they even went live with this product knowing all the issues it had? I mean, they must have seen it for fuck sake, 70% of their right earbuds are defective

  • @dukenukem7043
    @dukenukem7043 3 роки тому +1

    This didn’t help , I got a replacement ear bud and it’s not working someone help me

  • @psycho_maniac1389
    @psycho_maniac1389 4 роки тому +1

    Those wondering if you wanna buy this or not.. I just bought these yesterday and I have to say they’re great!!! The sound is crazy clear and they pack a punch! Easy to connect....BUT!!! They lag at times, sometimes th left one on mine (and I have read others as well) it disconnects out of the blue! And THEN the Bluetooth cut off out of nowhere eventho I had my phone In my pocket. So so far there are lots of disconnection issues ..

    • @ImDirtyDan77
      @ImDirtyDan77 4 роки тому

      Okay thought I was the only one with lag issues don’t know how long I will keep these! There fantastic when they work

    • @gtamediaproductions1
      @gtamediaproductions1 4 роки тому +1

      There are settings in the app to prioritize your connection. I've never had any problems at all with them after placing the phone in my pocket and walking all over the place with them. My phone is an Android phone by the way. Samsung s10+ if that makes a difference. Also the app is updated as well to a new version. But like I said, check the settings to what is prioritized.

    • @ImDirtyDan77
      @ImDirtyDan77 4 роки тому

      Rick Scicluna Yup you right I think the first pair I had were defected second pair I got no issues now. And I’m on a old iPhone 6

  • @2318291
    @2318291 4 роки тому +2

    How to connect my wf1000xm3 to pc from windows ???

    • @SureshKottaram
      @SureshKottaram 3 роки тому

      Yes please help me with this

    • @2318291
      @2318291 3 роки тому +2

      @@SureshKottaram Hey man , you need to hold down two touch buttons at the same time for 10 seconds until you hear a signal , and find Bluetooth device on pc and connect )

    • @SureshKottaram
      @SureshKottaram 3 роки тому

      @@2318291 thanks ..its working now :)

    • @2318291
      @2318291 3 роки тому

      @@SureshKottaram you are welcome )

  • @topz5243
    @topz5243 4 роки тому

    هلو اشتي زيه

  • @a1an1991
    @a1an1991 3 роки тому

    Mine stays red is this normal?

  • @fahmijrofficial2063
    @fahmijrofficial2063 4 місяці тому

    My left earphone can be touched but there is no sound...please help me

  • @namiletto525
    @namiletto525 Рік тому

    Mine both cant connect after 10 month in the case. Whats wrong sony?

  • @hilsljugberg2191
    @hilsljugberg2191 3 роки тому +2

    So my earbuds just started being only able to connect one at a time. Whenever I turn one off, the other connects and vice versa. Tried both methods of resetting and nothing is working. Really sucks because I cant afford another pair of 200 dollar headphones and really expected them to be better coded than this bug-fest.

    • @90sGasPrices
      @90sGasPrices 2 роки тому

      THIS SAME ISSUE IS HAPPENING TO ME AND ITS DRIVING ME NUTS. WHY ARENT THEY JUST PAIRING TOGETHER I JUST WANT TO GO TO THE GYMMMMMMMMMMMM.

  • @kitsuneofrain271
    @kitsuneofrain271 Рік тому

    what if I lost one

  • @TheDrunkenDudes
    @TheDrunkenDudes Рік тому

    Man my m4s only one connects to Bluetooth at a time I can turn the one that works off and the other one starts working 🤦‍♂️ hard reseting and restarting my phone doesn't even work

  • @serovea333
    @serovea333 2 роки тому +2

    How can you guys charge close to $300 for a pair of buds when they don't even work after a year and a half use?

  • @BeavisandButthead-z8h
    @BeavisandButthead-z8h Рік тому

    didnt make sense to me. When i put them in the case the its bright red already, cant turn on something thats already turned on, and its conencted, its just a really weak sound on the left one. guess ill have to keep troubleshooting. Ive hardly used them and i payed alot of money.

  • @hotstar6742
    @hotstar6742 Рік тому

    Didn't work for me - although what worked for me was pressing them both until one of them flashed

  • @nicolassande1337
    @nicolassande1337 2 роки тому

    just bought them 3 days ago, worked ok until I downloaded the latest firmware, now I can not pair to Macbook Pro M1 (brand new machine) and they connect to my Xiaomi (only one side working). Sony .. EXTREMELY dissapointed. The sound is great (if they would work correctly) ...

  • @JaniceMba
    @JaniceMba Рік тому

    There is no latest firm wire so what then?

  • @tommcarthur6903
    @tommcarthur6903 2 роки тому

    Still did not pair with my Samsung S10+ phone! What a shame!

  • @joserm6823
    @joserm6823 2 роки тому

    this happens to me alot and it is always the right earbud why is this a thing?

  • @davecrupel2817
    @davecrupel2817 2 роки тому

    Mine doesnt turn red. Have had my finger on it for a minute now.

    • @negs4ll
      @negs4ll 2 роки тому

      Try and do it with that charger port slightly bent downward. as soon as earbud lights up, do what the video says

  • @fjemke
    @fjemke 4 роки тому

    My earphones won’t Go in pairing mode, even after trying this Several times, it just doesnt work does Any one know how to get rid of this problem

    • @MuszZico
      @MuszZico 4 роки тому

      Put the buds in yr ears and touch both sensor..it will go into pairing mode..if it doesn't work,just factory reset yr buds.

  • @triducphi-tiennguyen8232
    @triducphi-tiennguyen8232 3 роки тому

    Smd, my right earbuds volume is half of the volume on the left... didn't get better after reset

  • @higinion2754
    @higinion2754 2 роки тому

    I only have the left side..

  • @michaeltoyber6514
    @michaeltoyber6514 4 роки тому +1

    How the hell I NEED TO CONNECT THEM TO WINDOWS 10??? IT'S NOT WORKING
    - AND THE MIC ON THE HEADPHONES IS SHIT!

  • @LuisTopete4455
    @LuisTopete4455 2 роки тому

    It no longer works like this, you have to press and hold both hearing aids until they flash blue And after shutting down they will be ready to link again

    • @zzrustyzz
      @zzrustyzz 2 роки тому

      I'm having an additional issue, i'm having some syncing problems between both earbuds, the cut out and eventually lose comunication between them, the thing is that left one does not turn on any light, not even when they are charging, and is not allowing me to reset that one.

  • @sadspinel5447
    @sadspinel5447 Рік тому

    Right ear bud isint working at all

  • @ervandsogomonyan3009
    @ervandsogomonyan3009 4 роки тому +4

    It does not help!!

    • @ehochpi
      @ehochpi 4 роки тому +2

      Did not help for me neither

    • @Lilcrunkgy
      @Lilcrunkgy 4 роки тому +1

      Not working

  • @LovepreetSingh-zy6bb
    @LovepreetSingh-zy6bb Рік тому

    After doing this my both earphones stopped working 😢

  • @screwdajuice
    @screwdajuice 3 роки тому

    Thank fuck. I thought the right one had died on me.

    • @undercovabrutha8123
      @undercovabrutha8123 2 роки тому

      Having problems myself with the left one tho what did you do

  • @Lilcrunkgy
    @Lilcrunkgy 4 роки тому +11

    I have to return my earbuds..... Damn....oneside Never works!!!!! On all of my devices

    • @ezwins1234
      @ezwins1234 4 роки тому +4

      Sometimes they randomly stop working for a few minutes just because you stopped playing music. Then you have to pair them again. Yawn.

    • @MrMcrRed
      @MrMcrRed 4 роки тому +2

      Feel for you. I have exactly the same problem.

    • @dillonfinn3764
      @dillonfinn3764 4 роки тому

      @@MrMcrRed I'm having the same problem atm. Have you resolved the issue ?

    • @MrMcrRed
      @MrMcrRed 4 роки тому

      @@dillonfinn3764 no, sadly, I had to return mine...

    • @dillonfinn3764
      @dillonfinn3764 4 роки тому

      @@MrMcrRed okay, thanks for letting me know. I'll problem have to do the same

  • @devinrious8196
    @devinrious8196 2 роки тому

    Spent $270 and after a year the left one goes out and the troubleshooting video can’t fix it. I’ve owned a lot of Sony products but this is just a damn shame, and I’m not entirely sure I’ll bring my business back.

  • @AbhijithCRX
    @AbhijithCRX 2 роки тому

    They just kept flickering for me. Tried resetting. Started flickering again after reset. Both sides don't connect.

  • @johnmac777
    @johnmac777 3 роки тому +1

    Worst headphones I’ve ever purchased. Nothing but trouble.

  • @nicolasadriansoto8086
    @nicolasadriansoto8086 2 роки тому

    Now tell to all of the consumers that the battery may die and You have yo Buy another headphones. Lot of cases with that problem. What a shame Sony

    • @sagozmund
      @sagozmund Рік тому +1

      Just but a New battery and change it lol

  • @Hades69777
    @Hades69777 4 роки тому +6

    That look simple
    2 min after
    NBC: a guy die after try resetting his earbuds...

  • @Beavis26NZ
    @Beavis26NZ 2 роки тому +1

    When I go to take them out of the case the left one is often telling me to recharge it. The right one and the case battery both appear to be fine. You can’t trust Japanese electronics anymore!

  • @davidkay6590
    @davidkay6590 4 роки тому +5

    this is the worst sony product of all times and im a big fan of sony. my WF1000XM3 hardly EVER connect to my iphone, most of the time it takes 4-5 approaches, resulting in me standing there like an idiot for 10 minutes waiting to connect. thanks but im going back to regular wired headphones. VERY disappointed. and no help from sony either, only "repeat procedure". never again Sony.

    • @gtamediaproductions1
      @gtamediaproductions1 4 роки тому

      I'm using them on a Samsung s10+ and had no problems at all with anything with these earphones. They actually connect super fast with them and the way I have them set up in the settings from the app they have never lost any connection at all at any time of use. I am so impressed with the sound quality as well from these earbuds. I've tried many others at many price points and brands and these by far always ended up being my top choice. Sorry you had a bad experience with them. I wonder why?