I just flew into this airport from Seattle on Delta. I was in awestruck when I got off that plane. The concourse where the food court is located is jaw-dropping. Exiting out, you see all the art work in the main concourse area. Going back home, I flew on Southwest. This could be my favorite airport so far.
I spent about 6 weeks there during the Delta- Western merger. I worked for Delta and helped integrate absorbed Western employees into Delta. I enjoyed my time there but was glad to go home back to ATL!
I will somewhat miss the old airports, with their low ceilings, fluorescent lights, and general 70s cubicle-farm aesthetic. The new ones are objectively superior, but I have a lot of good childhood memories of the old.
I've been saying something like this for a while - as hideous as the current situation is, it gives airports the opportunity to accelerate their expansion/improvement plans. It's definitely eased "overtourism" just about every where it was a concern, and I can't forsee any near to medium term "pilot shortage" at this point...
@@finalascent Forget about pilot shortage... It's more like pilot saturation right now... a lot of pilots are furloughed with little chance of a call back anytime soon...
ya because their customers (airlines) are bleeding a billion dollars every day or whatever high crazy amount. oh wow success story lol.nobody parking planes at the airport where does the input for this construction come from then? joe biden printing money? yall thinking like a bunch of urban planners: small. slc was fine for what it was but they decided to do something else which makes sense in the 100-year scheme of things, and the timing is just unfortunate. it is what it is as yall planners say
SLC is also my home airport. I flew out the week it opened. The facilities are great, but you could tell the staff is still getting used to it. Security was a lot crazier than the old airport.
Technically, DTW's McNamara terminal was built with Northwest Airlines years before the merger. But at least Delta has kept it as a major hub and in tip-top shape!
I worked at SLC on this project for 10 years before retiring. The planning actually started in the mid-90’s and you’re right - that carpet selection discussion went on forever! I’ve been in that new DL SkyClub already. WOWEE!
Thanks for the tour! From what I've read, SLC airport was designed with the needs of the airlines as a priority. If such is indeed the intention, this can help explain the frustrations many are experiencing (distance, signage). Hopefully, this new airport will adapt to and implement the principles of universal design so that it understands and meets the needs of all, if not most of, its end users which includes the passengers as well.
Yes and no. The passenger seating areas do seem larger from the video, but I find the ceiling outside of the main entrance atrium to be boring compared to DTW’s higher sweeping ceiling along with its train.
@@skycaptain3344 That's immediately what I thought... It's like they took the blueprint for Detroit's McNamara Terminal and just made a few slight changes... They are very similar, minus the train... I still think Detroit's is more strikingly posh!
I was in this airport in June 2011 and this new terminal I saw on your video makes me the joy to visit Salt Lake City once again ... Thanks for sharing us this video !!!
As a resident of SLC, someone who travels frequently (my Son’s a Pilot for Delta) I must say that it’s a beautiful airport. Can’t wait to see it when it’s completely finished.✈️✈️✈️
I work below wing for Delta... And I know you have made a video of what it's like below ground at Atlanta. But if you can imagine the new technology underground it would blow your mind. No, I don't work at SLC, but have friends who work at the station.
We flew in and out of SLC in Nov 2023 and it was a mile and a half from our gate to where we got our Uber!! Thankfully, I was able to use the wheelchair service, otherwise I would have never made it. The new airport is stunningly beautiful and we love Salt Lake City!! If all of our kids and grandkids weren't here in our city where we live, I'd move up there in a heartbeat!
The few times I flew through the old SLC I thought it was a very friendly and a simple airport to navigate, what an airport should be. Personally, I will miss it, but progress is progress.
Great vlog Jeb glad vloggers like yourself are still able to produce content in such bad times congrats for doing it and keep it up dude hope for much more like it
I had a layover at this airport when I flew from Seattle to Orlando. I loved this airport, especially the food court and the aesthetics. This is definitely one of the best in the US.
This new SLC terminal is incredibly reminiscent of DTW in my opinion, especially from some of the shots you took they nearly look identical. One could argue ATL as well but I haven’t had the chance to get a great look at ATL as my connections are always really tight through there, and they are at night
I remember once flying out of SLC, and I remember that I saw the announcement stands saying new airport, and 2 years later, it was the coolest airport ever! Besides the one mile walk, though.
As a SLC'er who flies to Minneapolis often, the new airport is amazing. In contrast to the old airport, I love the tall ceilings, all the great eateries/breweries, bookstores, ect. The one thing I miss the most about the old airport, and this has been gone for about 10 years, was the upstairs drop off in the short term parking. You could literally pull up to the front door, let someone out, hit the kiosk, and straight to security, all within steps (and there was a moving walkway to boot). But besides that, this new airport is the real deal!
Great review. SLC is my home and they have taken a good situation and made it stunning and great. SLC is an important hub for Delta and kudos to Delta for their commitment. Looks amazing!
Thanks for the tour, I think this will be my next work place. I love airports, especially hubs. To date I’ve worked with UA at DEN, IAH, SFO; AS at SEA, AA at DFW, HA at HNL and now I think I’ll complete my tour with DL at slc
Looking forward to seeing the new airport. We moved 2 years ago and only remember the old one that we flew into many times. It was like a small town airport.
You have to look into Indy. They have a great airport. I've only had to drop/pick up, but the people I've brought/picked up love it, too. The main lounge of the terminal has a great view of half of the gates, the big reason I love coming to the airport even though I'm not the one flying. Delta has a lounge, too!
Look forward to seeing it myself in December. I hope the new TRAX light rail station once completed is more convenient than the station was to the old section of the airport. I did like how the old airport terminals were easy to get in and out of and it looks like they tried to make the new one as well. I will not miss having to make the long journey to the E-gates to board a CRJ200 to Denver, Spokane, Long Beach, or the other cities I flew to out of Salt Lake.
@@danielr4640 it went to the very edge of the old terminals. For the next year or so it is not coming to the airport while they build a new station at the new terminal. While more convenient than Sound Transit at SEATAC for example it still could be a long walk to certain airlines.
I worked at SLC airport in the early 2000's and during the 2002 Olympics. We hated that long trek back and forth from the 2 main terminals to E too! LOL We used to argue over which of us supervisors were the one that would have to walk all the way down there every time a call would come in. We weren't allowed to ride on the carts so we'd have to hustle to get there to assist in whatever way needed. It would suck when I'd be in concourse A and get called for customer assistance in concourse E. If they'd had FitBits back then mine would've been worn out within the first week!😄
I’ll miss the small airport. I live 9 minutes away and now I’ll have to leave earlier to catch a flight because the concourses are so big . Out little city is growing!
I was lucky enough to fly in and out of the new SLC last month, and it did not disappoint. I was flying Delta and got to enjoy the SkyClub arriving and departing, and it was such a joy compared to be traveling in such style and comfort even during a pandemic. I did feel terribly sorry for my parents though who didn’t fly Delta and had to traverse the long trek-not exaggerating!-from the other terminals, especially for my dad who has knee and foot problems. They really should have offered golf cart shuttles for those with limited mobility and/or tight connections.
Thank you Jeb for the video. My spouse has children around SLC so I have flown in the old airport many times, but your video has me eagerly waiting to see the end result
Love your videos! Especially these airport videos. Just a thought, maybe come to Cleveland?? It’s not much of a mainland carrier airport, but it’s got a bunch of budget carriers that would be interesting to look into, as well as a very interesting history behind it!! I’ve been spotting there for a while now and have a lot of spotting/trip report (well kind of a trip report style) videos I’ve made about Hopkins. If you ever come to Cleveland, I’d love to share my knowledge and tips about Hopkins with you. Give Cleveland a try! Haha
This too is my home airport. Prior to COVID, SLC International felt almost like a second home., but I haven't traveled much since as most of my trips were to overseas offices. So I was excited to take a flight inside the US and get to see the new terminal. TSA as has been mentioned by others seemed to go much more slowly than in the old terminals, but it appeared to me that it was because the agents are still getting used to the new equipment and process. I have a feeling it will speed up substantially within the next two months. The old Delta Sky Club was fine, but cramped. The new Delta Sky Club is huge and feels very spacious. I absolutely loved it and was very comfortable spending an hour waiting for our flight. We went early both to make sure we had no trouble going through the new process, but also to check out the new digs. As has been mentioned by others, the new terminal does feel like DTW, with more passenger seating space and no overhead train. The walk from one end of the terminal also is sooooo much longer than it used to be, and even though there are moving walkways, they didn't seem to speed things up much. Overall, I love the new look and feel. Glad we've got a new terminal, and I am anxious to get to flying again once this pandemic is over.
Actually opening a terminal during a pandemic is actually a lucky break. It allows the airport managers to deal with the initial teething problems while passenger numbers are low. As they slowly increase the airport should actually have fixed any issues before the majority of passengers return.
Might be nice to see his opinion of the hodgepodge of expansion over the past 22 years (and still going...). Newer architecture grafted, onto, or built off of, the older terminal (D-concourse and A-concourse expansions).
CLT has that one ridiculously long concourse which half the time I arrive at or depart from. Walk, walk, walk, walk. Fortunately I always seem to have enough time to make my next flight.
@@CLTmech I know he is based out of Greensboro and probably connects in ATL because he seems to fly delta most often. With that, in NC, CLT is the largest Airport by far and a big AA hub . so it would be interesting to see his opinions
It's a massive improvement for a home airport, but that LEED GOLD status was not easy. My father was part of the engineering company that designed the HVAC system for the airport (Although his group specifically didn't work much on the project), and he said that trying to get the architects to drop the all glass concept and actually get the building LEED GOLD status was like trying to pull teeth on an elk that kept running away.
With the new terminal in place at MSY, there's no excuse for a major airline to not establish a hub there. There's plenty of space for expansion west of the new bldg.
@@n729an2 MSY is better situated than most of the US cities that currently have a hub. It is the original gateway to Latin America, and they are in a better position to regain a chunk of that traffic. It's location is undeniable.
@@n729an2 Dulles & Newark (United) are closer to each other than N.O.-HOU/N.O.-ATL; Reagan & Philly (American) as well; JFK & BOS (JetBlue), hell, Delta got 2 hubs in NYC. Also, Delta just opened a hub in SEA a few years ago even tho SLC & L.A. were already handling the bulk of west coast traffic. N.O. has a strong argument to get in the major hub game.
Very nice improvement there at SLC. The old terminal was the definition of "average". I think it may be awhile before air transportation returns to normal levels, however. I'm thinking maybe sometime in 2022.
Hey Jeb! Thanks for showcasing our new SLC! Since the pandemic I’ve been grounded from trace for the most part and haven’t been able to partake yet. End of November I’m heading to Florida though! Can’t wait! When things went south I sincerely thought “What is Jeb going to do on his channel now? I’m glad you are keeping busy! Keep up the good work!
I think one of the biggest motivations for SLC updates, is that Salt Lake is bidding for another Winter Olympics. I live in Salt Lake, they subtle upgrades are obvious and I love it. They're preparing for another possible Olympics
Not #PDXcarpet, LOL! Look forward to you doing a review of the new PDX in 2025. In fact, I imagine your booked out for years doing these videos. Can’t remember a time in my life seeing so many airport upgrades and expansions… and that’s just the US.
I was there yesterday! I came in on the 767 from Atlanta. I love the new SLC,but I will miss the old terminal,especially the regional jet gates.It was like a bus station to me.You checked in at the desk,then walked out a breezeway to your airside CRJ,waiting to take you off to some beautiful rocky mountain town! I grew up a Delta brat,so I have fond memories of that place,especially after the merger you mentioned. And the accusation of Sky West from Delta. But you are right,it is a masterpiece and they did a great job. And the canyon art will look really good at night too. Sadly,I was going through on to Albuquerque (a really cool airport too,one my dad used to fly in back in the 1950s and 60s with Delta,before jets and after!)-and couldn't see the new check in facilities or the waiting rooms. SLC had an efficient rental car garage,but it was a walk. I can't wait to see the new integrated parking and rental area. When Delta brings back 2 daily non stops between New Orleans and SLC,as opposed to the one they went down to due to covid19,I will make a trip out there to Park City or maybe back to Arches and Canyonlands. But right now,the only non stop gets in at night. I can't afford to lose daylight on my vacations because I only have a short window to get back to my job in Louisiana. I love your videos. And I will email you some pictures my dad has from his 35 year career with Delta,that started with DC3s and ended with him flying L1011s... His only time flying to SLC as a pilot was in a chartered L1011.He had 300 LDS missionaries on board!They would have loved the new meeting room you mentioned!
@@billwalker7556 It’s not even close to being the same, Western customer service was far superior. I especially liked the free champagne with every meal, even breakfast 😃
@@one42chrisp Delta also served complimentary champagne as well. According to JD Powers customer surveys Delta led all airlines in customer service satisfaction for decades and was second only to Hawiian Airlines in on time performance and was first in passengers boarded at an airport dwarfing the second place city LAX by more than 11 million passengers boarding. I was sent to SLC for training of absorbed Western employees. I know all about former Westen Airlines employees and thier customer service satisfaction ratings according to passengers was not even close to Delta's. Can't seem to find anyone who agrees with you! In fact it is quite contrary to what you say!! Scroll down for J.D. Power’s list of the top ranking airlines: Delta Air Lines (860 points on a 1,000-point scale) Southwest Airlines (856) Alaska Airlines (850) JetBlue Airways (849) United Airlines (810) American Airlines (791) Air Canada (759) Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. Following a year of unprecedented uncertainty, the people of Delta catapulted the airline to the No. 1 spot in the J.D. Power 2021 North America Airline Satisfaction Study. The prestigious honor represents the voice of customers who flew between July 2020 and March 2021, underscoring the professionalism, care and humanity Delta people delivered during one of the most stressful periods for travel in modern history. Delta Air Lines led the way as North American carriers achieved record-high customer satisfaction amid the COVID-19 pandemic last year and into 2021, based on the results of the latest J.D. Power North America Airline Satisfaction Study Hawaiian Airlines: (87.4%) Delta Airlines: (83.56%) Alaska Airlines: (81.49%) Spirit Airlines: (79.42%) Southwest Airlines: (79.4%) Allegiant Air: (78.97%) American Airlines: (77.9%) United Airlines: (76.28%) JetBlue Airways: (73.81%)
@@billwalker7556 All I know from my own personal experience is there was no more champagne the moment Delta took over, their frequent flyer programme was inferior as well.
One thing I didn't like about the old SLC was the walk from one concourse to the other but Jeb thanks for another amazing video your passion for aviation makes me happy I work for Delt👍🏾
My local airport! A note about bad views of airplanes, it's been extremely smokey here lately from local and Californa wildfires. Hopefully it will be good views soon!
I liked the old one but the new one is fantastic. Feels like you’re in a great big living room with great lighting and nice people. well-designed. comfortable. Flight from Denver and the contrast, ha ha night and day. I heard that the Denver airport is getting a facelift which is really good
I used to go a retreat up in the mountains about 45 minutes from SLC. I flew in on JetBlue which used to use the A concourse and yeah it was old but clean and A was the smallest of concourses it was nice because it wasn't a huge walk. The other thing that stood out was when I did have time to look q bit further into the airport, the commuter terminal for Delta was at the end of concourse B or C don't remember..always found that odd.. usually they have their own concourse but you'd just walk the length of the concourse and then take a elevator of escalator down one level
Just flew out of SLC. Long walk through the really nice new terminal, then routed back to the old Gates. Really long walks. I can't wait for it to be a completed project.
Going there next week from ATL. The new airport is nice but they need to have more food offerings. Hartsfield kinda has me spoiled with all the restaurants 😁
Great video and beautiful airport. I'm going to miss the old one for sentimental reasons, though. Flew through one more time this year before the virus hit the fan.
I was just here today in SLC airport. I loved it!!! Except for the long walk from and to AA 😅 whoever flight with Delta is perfect, its just right there.
Said it before, but these types of videos are fantastic. Love the logistical aspects of airports!
Please travel to Asia, Seoul, Hong Kong, China, Indonesia, Singapore, Malaysia and Thailand and compare the US airports to ours.
I just flew into this airport from Seattle on Delta. I was in awestruck when I got off that plane. The concourse where the food court is located is jaw-dropping. Exiting out, you see all the art work in the main concourse area. Going back home, I flew on Southwest. This could be my favorite airport so far.
Delta jet mechanic here...have always enjoyed maint. trips to SLC, now I request these trips. The new SLC digs are truly magnificent.
but you're from atl! the mecca of airports ofa ll the airports of all the world
@@brianlacroix822 Yes, it is wonderful to work at the world's busiest! 8-)
I spent about 6 weeks there during the Delta- Western merger. I worked for Delta and helped integrate absorbed Western employees into Delta. I enjoyed my time there but was glad to go home back to ATL!
@@billwalker7556 That was back in the day 😁 I'm with the widget now 👍🏽
I will somewhat miss the old airports, with their low ceilings, fluorescent lights, and general 70s cubicle-farm aesthetic. The new ones are objectively superior, but I have a lot of good childhood memories of the old.
ohare is perfect in that case its a modern view of the old times
New ones just keep reminding me of Apple stores. Not everything has to be an Apple store :(.
Same. The new SLC airport is unarguably better but I'll always be weirdly nostalgic for the old one now
I’ve been to O’Hara. It’s not a bad airport.
I grew up with Dulles. It’s one of the prettiest, still, in my opinion.
One random pandemic silver lining: With the drop in travel, SLC will be able to finish all this on budget and TWO YEARS early.
I've been saying something like this for a while - as hideous as the current situation is, it gives airports the opportunity to accelerate their expansion/improvement plans. It's definitely eased "overtourism" just about every where it was a concern, and I can't forsee any near to medium term "pilot shortage" at this point...
@@finalascent
Forget about pilot shortage... It's more like pilot saturation right now... a lot of pilots are furloughed with little chance of a call back anytime soon...
Hopefully the vaccines will get us back to normal in 2021 and the airlines will go back to its original roots and traveling will be excellent
We haven't finalized our Baseline Schedule for Phase 2.... Do you know something our Construction Management Team doesn't know? Need a consulting gig?
ya because their customers (airlines) are bleeding a billion dollars every day or whatever high crazy amount. oh wow success story lol.nobody parking planes at the airport where does the input for this construction come from then? joe biden printing money? yall thinking like a bunch of urban planners: small. slc was fine for what it was but they decided to do something else which makes sense in the 100-year scheme of things, and the timing is just unfortunate. it is what it is as yall planners say
SLC is my home airport and I CAN’T WAIT to see the new terminal!
SLC is also my home airport. I flew out the week it opened. The facilities are great, but you could tell the staff is still getting used to it. Security was a lot crazier than the old airport.
Same, I should be flying out on a trip in November, I am stoked
@@kristianvandehei8757 I made an SLC airport tour/review. If you are interested in watching it and giving feedback, I´d be really happy.
Ditto. I was able to fly out last month and the new airport is the real deal. Super cool.
It's beautiful. Will be leaving in two days through it, and just came back to it after leaving from it yet again before then 2 weeks ago.
ATL, SLC, DTW...Delta seems to be the airline that recognizes that airports play a big part in customer satisfaction.
Delta made it a corporate priority a couple of years ago to focus (and invest) in the customer experience. It is paying off.
also BOS, MSP and LGA are much improved from the “old” terminals.
Technically, DTW's McNamara terminal was built with Northwest Airlines years before the merger. But at least Delta has kept it as a major hub and in tip-top shape!
That doesn't say much for CVG. Delta really screwed them over by abandoning the airport after it spent millions on the expansion.
AA, CLT, JFK, DFW, LAX, ORD OK IM DONE BET YOU DELTA
Don’t miss the video about our flight back to Atlanta on that 767-400! Here’s a link: ua-cam.com/video/N3GF3cJI1_M/v-deo.html
Yay
Woo hoo a Jeb Brooks trip report
Congratulations 🎉👏 of being the top comment 👍😁 (as of now 😈)
@@itstomatogear6806 thanks lol
Looking forward to it.👍👍
I was there last winter and it was SPECTACULAR!!!!
I worked at SLC on this project for 10 years before retiring. The planning actually started in the mid-90’s and you’re right - that carpet selection discussion went on forever! I’ve been in that new DL SkyClub already. WOWEE!
Thanks!
Thank YOU!!!
Thanks for the tour! From what I've read, SLC airport was designed with the needs of the airlines as a priority. If such is indeed the intention, this can help explain the frustrations many are experiencing (distance, signage). Hopefully, this new airport will adapt to and implement the principles of universal design so that it understands and meets the needs of all, if not most of, its end users which includes the passengers as well.
It’s like an even more modernized DTW
That was my first thought, I live in SLC and travel to Detroit often to visit family, Im going to be confused at which airport im at lol
Yes and no. The passenger seating areas do seem larger from the video, but I find the ceiling outside of the main entrance atrium to be boring compared to DTW’s higher sweeping ceiling along with its train.
@@skycaptain3344
That's immediately what I thought... It's like they took the blueprint for Detroit's McNamara Terminal and just made a few slight changes... They are very similar, minus the train... I still think Detroit's is more strikingly posh!
I wonder if SLC will have a "light and sound tunnel" to connect the two linear concourses like DTW too?
Just hope there are no window dots
I was in this airport in June 2011 and this new terminal I saw on your video makes me the joy to visit Salt Lake City once again ...
Thanks for sharing us this video !!!
As a resident of SLC, someone who travels frequently (my Son’s a Pilot for Delta) I must say that it’s a beautiful airport. Can’t wait to see it when it’s completely finished.✈️✈️✈️
I'm from Salt Lake City Utah and it was kind of cool to see that you do a review on the new airport
I also made an SLC airport tour, if you can watch it and give some feedback, I´d really appreciate it.
I work below wing for Delta... And I know you have made a video of what it's like below ground at Atlanta. But if you can imagine the new technology underground it would blow your mind. No, I don't work at SLC, but have friends who work at the station.
Nice Jeb! Can't wait for the 767 video!
We flew in and out of SLC in Nov 2023 and it was a mile and a half from our gate to where we got our Uber!! Thankfully, I was able to use the wheelchair service, otherwise I would have never made it. The new airport is stunningly beautiful and we love Salt Lake City!! If all of our kids and grandkids weren't here in our city where we live, I'd move up there in a heartbeat!
I live in Salt Lake City and I couldn’t believe what they had done, and also witnessed the first flight out!
I go to Salt Lake City Twice A Year Can’t Wait To See It In Person!!
Was here for a layover and it's so pretty! I loved looking out those big windows.
What a great idea for a series! Love your videos, Jeb!
The few times I flew through the old SLC I thought it was a very friendly and a simple airport to navigate, what an airport should be. Personally, I will miss it, but progress is progress.
The Canyon is going to be a *pain* to clean I would think
Imagine all the dust that will collect on it
Same thing I thought. Lol
Great vlog Jeb glad vloggers like yourself are still able to produce content in such bad times congrats for doing it and keep it up dude hope for much more like it
I had a layover at this airport when I flew from Seattle to Orlando. I loved this airport, especially the food court and the aesthetics. This is definitely one of the best in the US.
Man this is amazing, you judge an airport by its food court, I think you mistaken an airport for a restaurant
glad to see you back. your reviews are the best, why? there’s no bullshit you get straight to the point.. congrats on your success.
Thanks so much for that!
This new SLC terminal is incredibly reminiscent of DTW in my opinion, especially from some of the shots you took they nearly look identical. One could argue ATL as well but I haven’t had the chance to get a great look at ATL as my connections are always really tight through there, and they are at night
Love ur vids! So happy ur still traveling!
Can’t wait for your review of the “New MCI” when it’s complete.
@Stirtz Farms inc I lived in Gardner for 10 years. Graduate of K-State. Recently moved to Wisconsin.
I think it'll be at least 3-4 more years before the new MCI terminal is complete. The 2023 completion date seems a bit optimistic to me.
SLC > MCI
I remember once flying out of SLC, and I remember that I saw the announcement stands saying new airport, and 2 years later, it was the coolest airport ever! Besides the one mile walk, though.
Yo props to you for using my churches full name!!
As a SLC'er who flies to Minneapolis often, the new airport is amazing. In contrast to the old airport, I love the tall ceilings, all the great eateries/breweries, bookstores, ect. The one thing I miss the most about the old airport, and this has been gone for about 10 years, was the upstairs drop off in the short term parking. You could literally pull up to the front door, let someone out, hit the kiosk, and straight to security, all within steps (and there was a moving walkway to boot). But besides that, this new airport is the real deal!
It reminds me of the new terminal that opened at CLT last year. Lots of windows and such a stark contrast from the older CLT concourses.
Went planespotting there a few days ago. It’s awesome!
I went to SLC in August. Sadly I was not able to see the new terminal. At least I got to see the old terminal.
Great review. SLC is my home and they have taken a good situation and made it stunning and great. SLC is an important hub for Delta and kudos to Delta for their commitment. Looks amazing!
Love this new series, Jeb!
I flew into SLC last year. It’s a huge improvement over the old terminal.
Glad SLC finally get a modern and updated airport.
I remember my trip to SLC in 2006, I am surprised to find the airport in the 60s or 70s style.
I always enjoy your videos.
Thanks for the tour, I think this will be my next work place. I love airports, especially hubs. To date I’ve worked with UA at DEN, IAH, SFO; AS at SEA, AA at DFW, HA at HNL and now I think I’ll complete my tour with DL at slc
Cool looking airport really nice looking
Looking forward to seeing the new airport. We moved 2 years ago and only remember the old one that we flew into many times. It was like a small town airport.
Lol
I live in Utah, so I'm stoked about the new KSLC, but at the same time, I already miss the old airport, it had charm and sense of nostalgia to it
Really beautiful. It’s my hometown.
You have to look into Indy. They have a great airport. I've only had to drop/pick up, but the people I've brought/picked up love it, too. The main lounge of the terminal has a great view of half of the gates, the big reason I love coming to the airport even though I'm not the one flying. Delta has a lounge, too!
Love the bloopers! I watch your videos and I always think “how does he speak so perfect? I bet he was on the news!” 😂 great video
Look forward to seeing it myself in December. I hope the new TRAX light rail station once completed is more convenient than the station was to the old section of the airport. I did like how the old airport terminals were easy to get in and out of and it looks like they tried to make the new one as well. I will not miss having to make the long journey to the E-gates to board a CRJ200 to Denver, Spokane, Long Beach, or the other cities I flew to out of Salt Lake.
I thought Trax already goes to the airport
@@danielr4640 it went to the very edge of the old terminals. For the next year or so it is not coming to the airport while they build a new station at the new terminal. While more convenient than Sound Transit at SEATAC for example it still could be a long walk to certain airlines.
I worked at SLC airport in the early 2000's and during the 2002 Olympics. We hated that long trek back and forth from the 2 main terminals to E too! LOL We used to argue over which of us supervisors were the one that would have to walk all the way down there every time a call would come in. We weren't allowed to ride on the carts so we'd have to hustle to get there to assist in whatever way needed. It would suck when I'd be in concourse A and get called for customer assistance in concourse E. If they'd had FitBits back then mine would've been worn out within the first week!😄
Never liked flying out of the E gates downstairs either. But I did like the Cinnabun on the corner, along with two Starbucks close to each other.!
Glad to see you here!
I’ll miss the small airport. I live 9 minutes away and now I’ll have to leave earlier to catch a flight because the concourses are so big . Out little city is growing!
I’m glad to see you’re back making videos
Just flew there first of August. Love SLC! Great that they got a better airport!
I love the new SLC! Ive only been there 14 times but It is amazing! Love my home airport!
So happy to see the video. I visited SLC prior to this opening and was curious how it turned out.
Also, I enjoy the chill music.
I was lucky enough to fly in and out of the new SLC last month, and it did not disappoint. I was flying Delta and got to enjoy the SkyClub arriving and departing, and it was such a joy compared to be traveling in such style and comfort even during a pandemic.
I did feel terribly sorry for my parents though who didn’t fly Delta and had to traverse the long trek-not exaggerating!-from the other terminals, especially for my dad who has knee and foot problems. They really should have offered golf cart shuttles for those with limited mobility and/or tight connections.
A year later and it’s still a nightmare
Thank you Jeb for the video. My spouse has children around SLC so I have flown in the old airport many times, but your video has me eagerly waiting to see the end result
wOW! Perfect captures. Thanks
Really informative. Never been to salt lake.
Love your videos! Especially these airport videos. Just a thought, maybe come to Cleveland?? It’s not much of a mainland carrier airport, but it’s got a bunch of budget carriers that would be interesting to look into, as well as a very interesting history behind it!! I’ve been spotting there for a while now and have a lot of spotting/trip report (well kind of a trip report style) videos I’ve made about Hopkins. If you ever come to Cleveland, I’d love to share my knowledge and tips about Hopkins with you. Give Cleveland a try! Haha
This too is my home airport. Prior to COVID, SLC International felt almost like a second home., but I haven't traveled much since as most of my trips were to overseas offices. So I was excited to take a flight inside the US and get to see the new terminal. TSA as has been mentioned by others seemed to go much more slowly than in the old terminals, but it appeared to me that it was because the agents are still getting used to the new equipment and process. I have a feeling it will speed up substantially within the next two months.
The old Delta Sky Club was fine, but cramped. The new Delta Sky Club is huge and feels very spacious. I absolutely loved it and was very comfortable spending an hour waiting for our flight. We went early both to make sure we had no trouble going through the new process, but also to check out the new digs.
As has been mentioned by others, the new terminal does feel like DTW, with more passenger seating space and no overhead train. The walk from one end of the terminal also is sooooo much longer than it used to be, and even though there are moving walkways, they didn't seem to speed things up much.
Overall, I love the new look and feel. Glad we've got a new terminal, and I am anxious to get to flying again once this pandemic is over.
You should do a video on IAD! The infrastructure is efficient and is quite the art piece! 2 in 1!
Jeb, thanks for the video! I fly out of SLC regularly and can't wait to see the new airport sometime soon. Keep up the great videos!
Hello, I also made an SLC tour/review and would appreciate it if you could give me some feedback on my channel, only if you are interested of course.
Love the new SLC! Can’t wait for the new LGA
But most of it is done but more uncomplete
Awesome video! I really like the design of SLC new airport...
Actually opening a terminal during a pandemic is actually a lucky break. It allows the airport managers to deal with the initial teething problems while passenger numbers are low. As they slowly increase the airport should actually have fixed any issues before the majority of passengers return.
The new airport looks pretty nice
WELCOME TO UTAH NEW AIRPORT BEAUTIFUL MY FRIEND WOW
Wow it is not like I have already been there!
But it caught my eye 👁
Jeb, would love if you could manage to get CLT in your airports revealed series! As always, enjoy the videos.
Might be nice to see his opinion of the hodgepodge of expansion over the past 22 years (and still going...). Newer architecture grafted, onto, or built off of, the older terminal (D-concourse and A-concourse expansions).
CLT has that one ridiculously long concourse which half the time I arrive at or depart from. Walk, walk, walk, walk. Fortunately I always seem to have enough time to make my next flight.
@@CLTmech I know he is based out of Greensboro and probably connects in ATL because he seems to fly delta most often. With that, in NC, CLT is the largest Airport by far and a big AA hub . so it would be interesting to see his opinions
Enjoyed your video!!!
It's a massive improvement for a home airport, but that LEED GOLD status was not easy. My father was part of the engineering company that designed the HVAC system for the airport (Although his group specifically didn't work much on the project), and he said that trying to get the architects to drop the all glass concept and actually get the building LEED GOLD status was like trying to pull teeth on an elk that kept running away.
Nice video Jeb
I work there on the ramp, great vid
As impressive as this new terminal is, I think the new MSY and the way they built a brand new airport across the airfield is more impressive.
With the new terminal in place at MSY, there's no excuse for a major airline to not establish a hub there. There's plenty of space for expansion west of the new bldg.
@@n729an2 MSY is better situated than most of the US cities that currently have a hub. It is the original gateway to Latin America, and they are in a better position to regain a chunk of that traffic. It's location is undeniable.
@@n729an2 Dulles & Newark (United) are closer to each other than N.O.-HOU/N.O.-ATL; Reagan & Philly (American) as well; JFK & BOS (JetBlue), hell, Delta got 2 hubs in NYC. Also, Delta just opened a hub in SEA a few years ago even tho SLC & L.A. were already handling the bulk of west coast traffic. N.O. has a strong argument to get in the major hub game.
Very nice improvement there at SLC. The old terminal was the definition of "average". I think it may be awhile before air transportation returns to normal levels, however. I'm thinking maybe sometime in 2022.
Hey Jeb! Thanks for showcasing our new SLC! Since the pandemic I’ve been grounded from trace for the most part and haven’t been able to partake yet. End of November I’m heading to Florida though! Can’t wait!
When things went south I sincerely thought “What is Jeb going to do on his channel now? I’m glad you are keeping busy! Keep up the good work!
Hey Jeb! It’d be incredible for you to include LGA into your series because of their renovations
I think one of the biggest motivations for SLC updates, is that Salt Lake is bidding for another Winter Olympics. I live in Salt Lake, they subtle upgrades are obvious and I love it. They're preparing for another possible Olympics
Not #PDXcarpet, LOL! Look forward to you doing a review of the new PDX in 2025. In fact, I imagine your booked out for years doing these videos. Can’t remember a time in my life seeing so many airport upgrades and expansions… and that’s just the US.
I was there yesterday!
I came in on the 767 from Atlanta. I love the new SLC,but I will miss the old terminal,especially the regional jet gates.It was like a bus station to me.You checked in at the desk,then walked out a breezeway to your airside CRJ,waiting to take you off to some beautiful rocky mountain town!
I grew up a Delta brat,so I have fond memories of that place,especially after the merger you mentioned. And the accusation of Sky West from Delta.
But you are right,it is a masterpiece and they did a great job. And the canyon art will look really good at night too.
Sadly,I was going through on to Albuquerque (a really cool airport too,one my dad used to fly in back in the 1950s and 60s with Delta,before jets and after!)-and couldn't see the new check in facilities or the waiting rooms.
SLC had an efficient rental car garage,but it was a walk.
I can't wait to see the new integrated parking and rental area.
When Delta brings back 2 daily non stops between New Orleans and SLC,as opposed to the one they went down to due to covid19,I will make a trip out there to Park City or maybe back to Arches and Canyonlands. But right now,the only non stop gets in at night. I can't afford to lose daylight on my vacations because I only have a short window to get back to my job in Louisiana.
I love your videos. And I will email you some pictures my dad has from his 35 year career with Delta,that started with DC3s and ended with him flying L1011s...
His only time flying to SLC as a pilot was in a chartered L1011.He had 300 LDS missionaries on board!They would have loved the new meeting room you mentioned!
I still miss Western, it was such an amazing airline!
It's still alive but now it's called Delta.
@@billwalker7556 It’s not even close to being the same, Western customer service was far superior. I especially liked the free champagne with every meal, even breakfast 😃
@@one42chrisp Delta also served complimentary champagne as well. According to JD Powers customer surveys Delta led all airlines in customer service satisfaction for decades and was second only to Hawiian Airlines in on time performance and was first in passengers boarded at an airport dwarfing the second place city LAX by more than 11 million passengers boarding. I was sent to SLC for training of absorbed Western employees. I know all about former Westen Airlines employees and thier customer service satisfaction ratings according to passengers was not even close to Delta's.
Can't seem to find anyone who agrees with you! In fact it is quite contrary to what you say!!
Scroll down for J.D. Power’s list of the top ranking airlines:
Delta Air Lines (860 points on a 1,000-point scale)
Southwest Airlines (856)
Alaska Airlines (850)
JetBlue Airways (849)
United Airlines (810)
American Airlines (791)
Air Canada (759)
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service.
Following a year of unprecedented uncertainty, the people of Delta catapulted the airline to the No. 1 spot in the J.D. Power 2021 North America Airline Satisfaction Study. The prestigious honor represents the voice of customers who flew between July 2020 and March 2021, underscoring the professionalism, care and humanity Delta people delivered during one of the most stressful periods for travel in modern history.
Delta Air Lines led the way as North American carriers achieved record-high customer satisfaction amid the COVID-19 pandemic last year and into 2021, based on the results of the latest J.D. Power North America Airline Satisfaction Study
Hawaiian Airlines: (87.4%)
Delta Airlines: (83.56%)
Alaska Airlines: (81.49%)
Spirit Airlines: (79.42%)
Southwest Airlines: (79.4%)
Allegiant Air: (78.97%)
American Airlines: (77.9%)
United Airlines: (76.28%)
JetBlue Airways: (73.81%)
@@one42chrisp WRONG as evidenced by statistics.
@@billwalker7556 All I know from my own personal experience is there was no more champagne the moment Delta took over, their frequent flyer programme was inferior as well.
Did you review LGA? After the total rebuild.
Hi, will you check out the new BER Berlin intl. airport which opens end of October?
thank you for this insight :)
What happen to your Amtrak ride to Glacier National Park in Montana. We want to know.
One thing I didn't like about the old SLC was the walk from one concourse to the other but Jeb thanks for another amazing video your passion for aviation makes me happy I work for Delt👍🏾
My local airport! A note about bad views of airplanes, it's been extremely smokey here lately from local and Californa wildfires. Hopefully it will be good views soon!
I liked the old one but the new one is fantastic. Feels like you’re in a great big living room with great lighting and nice people. well-designed. comfortable. Flight from Denver and the contrast, ha ha night and day. I heard that the Denver airport is getting a facelift which is really good
I used to go a retreat up in the mountains about 45 minutes from SLC. I flew in on JetBlue which used to use the A concourse and yeah it was old but clean and A was the smallest of concourses it was nice because it wasn't a huge walk. The other thing that stood out was when I did have time to look q bit further into the airport, the commuter terminal for Delta was at the end of concourse B or C don't remember..always found that odd.. usually they have their own concourse but you'd just walk the length of the concourse and then take a elevator of escalator down one level
Just flew out of SLC. Long walk through the really nice new terminal, then routed back to the old Gates. Really long walks. I can't wait for it to be a completed project.
Way to reboot Jeb “Airports Revealed!” Awesome!!!
Cleaning the artworks and so must be espetacular...
Going there next week from ATL. The new airport is nice but they need to have more food offerings. Hartsfield kinda has me spoiled with all the restaurants 😁
Hahaha I think your feelings about the signage IS a good reason to build a whole new SLC. I’ve always hated them too!
Patiently waiting for you to do MSY. 😃
It's our time to shine, SLC spotters!!
Great video and beautiful airport. I'm going to miss the old one for sentimental reasons, though. Flew through one more time this year before the virus hit the fan.
I was just here today in SLC airport. I loved it!!! Except for the long walk from and to AA 😅 whoever flight with Delta is perfect, its just right there.