BAG UPDATE: SCAMMED INTO A FAKE CHANEL | Louise Cooney

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  • Опубліковано 27 лип 2024
  • Hi guys,
    You might remember I shared my experience buying my first Chanel bag from Vestiaire Collective: • BOUGHT MY FIRST CHANEL...
    Unfortunately it didn't have a happy ending and I don't have the bag anymore - watch the video for the full story but bascially Vestiaire Collective may not be as reliable as I thought,
    Have you had any experiences with them? Where do you buy your vintage bags?
    Let me know in the comments
    Louise x
    ❤ Don't forget to subscribe ❤
    #vintagechanel #scammed #fakechanel #vestiairecollective
    Links for my two new bags:
    Staud bag: bit.ly/2ETFCes
    Polene bag: bit.ly/2TJDTBH
    ----------------------------------------------------------------------------
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    Blog: louisecooney.com/
    Instagram: / louisecooney_
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    Twitter: / louisecooney_

КОМЕНТАРІ • 131

  • @maryn450
    @maryn450 4 роки тому +68

    I just saw a video on how to spot fake from authentic Chanels and they mentioned that bags made for Japan have different serial numbers. Your bag might actually have been an authentic bag.

  • @kicong2688
    @kicong2688 4 роки тому +22

    People normally wouldn’t make vintage replica, they’ll make what’s on the new collection because vintage ones are really hard to remake

  • @geroconnor4204
    @geroconnor4204 5 років тому +24

    Fair play for the honesty. Some people would just say nothing.👌🏼

  • @victoriahelleur5011
    @victoriahelleur5011 5 років тому +7

    I’ve been put off buying from them, I’ve heard of a number of fakes being sold. I don’t want to risk it!
    Thank you for being honest and I hope one day you get your dream Chanel bag x

  • @IamAshleyHealy
    @IamAshleyHealy 5 років тому +37

    Thanks so much Louise for being honest about your experience! I have only heard all good things about Vestiaire from bloggers/youtubers that I follow but when I researched reviews myself I read many bad experiences with this website. You’re the first Irish blogger I have seen talk honestly about the website so thank you for making your followers more aware of this! ❤️

    • @mariannamenozzi1
      @mariannamenozzi1 5 років тому +1

      IamAshleyHealy the reviews online are really terrible 😳

  • @leoinalennon6110
    @leoinalennon6110 5 років тому +6

    Awh Louise im so sorry it didn't work out and well done for speaking out about your experience xx Lucky escape xx

  •  5 років тому +3

    OMG! That is awful! I’m so sorry! Thank you for sharing it with us ❤️ I love The RealReal!

  • @cvictoriaone
    @cvictoriaone 4 роки тому

    Oh wow, thanks for sharing your experience. I've never seen a blogger speak so candid

  • @DoubleVanilla
    @DoubleVanilla 5 років тому +2

    Sorry that happened and yes it's so true you must be so weary. On the purseforum they discuss this often with vestiere and fashionphile selling fakes and them not being professional and upfront about it unfortunately. I love STAUD and Polene, two amazing contemporary brands I've admired but haven't yet purchased from. I hear their quality is amazing? What do you think so far with both bags? xx

  • @jlchannel5308
    @jlchannel5308 5 років тому +1

    Sorry to hear that Louise 😢.... that’s why it’s always better to buy in the boutique, it cost a lil bit more but it gives you that peace of mind... i hope everything’s gonna be ok

  • @Lyn_DS
    @Lyn_DS 5 років тому

    Aww Louise this sucks sooo much! I want a Chanel bag myself so I can kind of understand your disappointment. Thank you for being honest and warning us to double check everything!
    Hopefully you can buy a new one soon 😘

  • @hikki6089
    @hikki6089 3 роки тому +3

    I have been buying Chanel bags since like 2004 and I am pretty sure there’s no random website out there where you can type in a serial number to see if the number is fake or not... Chanel employee can type in a serial number to verify if a serial number belongs to a particular model, but that’s an internal thing only staff can do that (and they won’t authenticate at the store so you also won’t be able to have the SA to verify). With that said, while I can’t say whether this bag was a fake, I’d say that the safest way to buy vintage is from reputable reseller AND use reputable 3rd party authenticator. Etinceler is the most trusted authenticator specialized in chanel bags and many recommended them on the purse forum.

  • @londongirl891
    @londongirl891 2 роки тому +2

    Ooh girl lucky escape! That sounds way too shifty and definitely smells of fake bags. So glad you got your refund.

  • @mrs-vintage
    @mrs-vintage 4 роки тому +5

    Yr bag is actually authentic. However I did purchase a fake Chanel jacket from Vestiare collective with 2 certs checking outside authentic or not in 2 different companies and they refunded me at the end but resell it immediately 🤦🏼‍♀️and sold fast too...

  • @LMFAOCharlotteGAGA
    @LMFAOCharlotteGAGA 4 роки тому +1

    So sad to hear! I’ve had good experiences so far with them but I’m definitely going to be extra cautious now

  • @proudpinay2594
    @proudpinay2594 5 років тому +8

    Chanel will not authenticate their bag unless you have receipt from them. Also you cannot even check the serial number to them. Your bag was vintage and it’s hard to see if is really fake unless you authenticate them from the professional Authenticators

    • @tippytoe1250
      @tippytoe1250 5 років тому

      Proud Pinay You’re right. It’s harder to check with vintage Chanel pieces. Best bet is to send it in to authenticated. I like to authenticate with Etinceler and The Leather Surgeon.

  • @fatimamriv869
    @fatimamriv869 4 роки тому +2

    Thank you for this video. Its so honest from you that I have suscribe! I have been looking today on this website because I wanted to purchase gucci shoes for me. However I found out the most of them listed are fake! I preferred to save more money and get them from the original retailer. I think it worth more the money and the time. You were too lucky of being refunded, some people did never get refunded and being force to resell the item over them again! 🙄😊

  • @annabiggs2534
    @annabiggs2534 5 років тому +7

    That’s really scary as I buy all the time from Vestiaire. Might think twice next time!

  • @mariberry06
    @mariberry06 5 років тому

    Omgsh this is my first time seeing the polene bag wow it’s beautiful!! And sorry to hear about the Chanel bag, I also want one but yeah I feel the same way and wary about the authenticity of second hand ones

  • @teatalktimefish
    @teatalktimefish 5 років тому +15

    Sorry for your experience. But connecting HK to Chinatown bags is a little unfounded...

    • @Joshow313
      @Joshow313 3 роки тому +2

      Sadly it’s ignorance.

  • @NA-qq1yu
    @NA-qq1yu 4 роки тому +1

    How long was it between the time you got it and returned it? I just discovered my bag is fake and I purchased it 2 months ago

  • @Mahsajoyce
    @Mahsajoyce 3 роки тому +4

    Thanks for making this. Ugh, I just bought a Prada tote on Vestiaire and it is definitely a fake! I can't believe it passed the authenticity check. I've sent it back for a "recheck", very annoying that they can't tell from the photos and videos i sent them...BE CAREFUL PEOPLE!

    • @samanthaheng6526
      @samanthaheng6526 2 роки тому +1

      Hi! I had the same thing happen to me recently. Did you manage to get a refund back?

    • @Mahsajoyce
      @Mahsajoyce 2 роки тому

      @@samanthaheng6526 nope! They claimed it was authentic and that I could relist it. This company is a scam!

  • @louchar123
    @louchar123 5 років тому +14

    @fleurdeforce put up a video recently on buying vintage chanel bags online. It may be helpful for the future

  • @jiachen2005
    @jiachen2005 5 років тому +16

    What website do you use to check the serial number? Thanks

    • @janzacharias3680
      @janzacharias3680 4 роки тому

      just google the brand plus the serial number

    • @mingboyhuang461
      @mingboyhuang461 4 роки тому +4

      You cant check chanel's serial number online anywhere, it's only valid in their own system

    • @Isaac-cc9tm
      @Isaac-cc9tm 3 роки тому

      Same as stone island it’s on their website and they check if it’s authentic

  • @Magarita810
    @Magarita810 5 років тому +3

    At least you got your money back, I would save up and buy at the boutique.

  • @bettymurrell5628
    @bettymurrell5628 2 роки тому

    I am sorry to hear about your bad experience!! I just placed my first order at VC. Right after I paid but before I received the bag, I kept seeing so many reviews saying they sold fakes so I was super worried. When it came I checked it over since I know a little about what to look for. It looked real to me. I then had it authenticated by a reputable online LV authentication company and it came back as authentic. I love my new bag but I don’t know that I will buy from there again. It is super risky! Using a third party authentication service to double check any purchase that isn’t from the boutique is a must for me.

  • @verakatterfeld3075
    @verakatterfeld3075 5 років тому

    aww im sorry! I thought the bag looked authenthic tho! I have bought a few things from vestiare collective..nothing to expensive, i have also sold a givenchy antigona there with no problem. But recently i have been on the lookout for a gucci bag but most of the sellers sell their bags for pretty much the same price as a new one. But after hearing this i think im just gonna buy one directly from the store:P

  • @irinagasson9817
    @irinagasson9817 5 років тому +1

    Hi Louise, always go to a consignment store, there are quite a few in London by Harrods. Pandora Dress Agency is one of the best I’ve found... they authenticate everything before they put in on the shelves, and you can touch it etc...

  • @suhe6058
    @suhe6058 4 роки тому

    which website did you use to check your serial number?

  • @userm4009
    @userm4009 5 років тому

    did u get the money back?

  • @mikijava9575
    @mikijava9575 4 роки тому +2

    Thank you for your video and I am sorry this happened to you and me. I bought a vintage Chanel wallet from the Vestiere. That was over a month ago. Currently it is traveling across the USA again according to the company according to the tracking they reluctantly gave me. Fedex told me the tracking wasn't addressed to me. So one month, 6 emails and 2 phone calls..NO WALLET. I have given up on the hope of ever getting this item. Very dodgy company. No customer service...Perhaps "The Vestiere" means scam in French. I would avoid this company unless you like being scammed and frustrated. C'est la vie

  • @michelleobrien639
    @michelleobrien639 5 років тому +1

    Gutted for you 😥😥 you could have taken it into siopaella and asked ella to take a look at it she is great 😉

  • @anokikiknavelidze6942
    @anokikiknavelidze6942 4 роки тому

    hi can u plz tell me where can i check serial number of my chanel bag?
    thank u

  • @foxayfox
    @foxayfox 5 років тому +5

    Ugh I was about to buy a vintage Louis Vuitton bag from this site. But the website says it authenticates it before it ships to you? So someone has approved it as “real” when it’s not? That’s not okay.

    • @kali7700
      @kali7700 5 років тому

      what site do you mean Vestiaire or therealreal??

    • @foxayfox
      @foxayfox 5 років тому +3

      kali Vestiare but also therealreal, my friend who’s a lawyer says they’ve both been sued for selling fakes

    • @kali7700
      @kali7700 5 років тому

      @@foxayfox omg!! but they do sell authentic luxury goods for too long :\ I believe those who sell it as fake are individuals because I list on my account to sell items that are real but they don't double check everything so I don't know how that happens to many but its badd

    • @foxayfox
      @foxayfox 5 років тому +1

      kali yeah most of the items are real it’s just both sites have apparently had fakes get through their “authenticity” checks, I know that Chanel in particular sued TheRealReal for selling inauthentic bags. I believe there was 7-9 fakes sold.

  • @Savanabrazil1
    @Savanabrazil1 3 роки тому

    Thanks for sharing... I was just about to get a red zipped Bayswater from Hong King 😐

  • @sevastinikolaidou5240
    @sevastinikolaidou5240 3 роки тому

    I’m sorry to hear that. I come across several opinions about VC.
    By the way, I am seller and buyer in Vestiaire Collective and I have never had any bad experience. I sold a lot of my designer items and everything went well. Also, I have bought 2 Louis Vuitton bags, 2 Prada bags, 1 Gucci bag, Stuart Weitzman and Casadei heels via authentication process and all of them were authentic. Plus, I am experienced with authentic items and I could tell myself too, when they arrived. But of course, it’s not always up to company’s hands. I always check what’s up on a seller’s account before buying. Item’s description, clear and many pictures, seller’s badges, comments and answers on several items etc. Checking also what has already sold earlier, is really helpful!
    By this way it’s not easy to get scammed. There are sellers who do sell non authentic items but it’s easy to be aware of that situation. A Chanel bag though always needs to be authenticated by the experts.
    P.S. I have only bought from European sellers (I live in Greece). I hesitate buying internationally although I find amazing items and deals from trustworthy sellers, cause there is a high extra vat charge and longer shipping times.

  • @Iamdolmatova
    @Iamdolmatova 4 роки тому +2

    A lot of luxury brands doesn’t even have authenticity cards . Also European brands are cheaper in Europe and price also depends on country . 🤷🏼‍♀️

  • @tippytoe1250
    @tippytoe1250 4 роки тому

    My friend bought a Chanel trendy preown. She sent me a picture of the inside and it looked off. The serial number was all wrong. I just googled the serial number and it ended up as a known fake serial number. What these counterfeiters do is they use the same serial number on a lot of different fake bags. Luckily my friend was able to get her money back even though the seller refused to own up to the fact that she sold a fake bag.

  • @tiffanygucci7131
    @tiffanygucci7131 4 роки тому +1

    Oh no the chanel quality has goooonee down it is better to buy 2009 and older bags. You should try the Amore vintage store in Japan thats where celebrities buy bags and it’s 100% legit! You can ask for pics or u can go there and see it yourself! Another is Daikokuya and Qoo (It is illegal to sell fake bags in Japan so they are very strict in authenticating and stuff)
    Also, they rank their bags. Hope this helps!

  • @hollywoodinnewyork
    @hollywoodinnewyork Рік тому

    I have also had bad experiences with VC. The first time they sold me a "Brand New" bag with a massive dent in it, the second time they sold me another "Brand New" Chanel wallet that was clearly used for a few years, and the third time I purchased a bag and they confused it with a return and gave me a refund. I never got the bag. Unfortunately, VC is unreliable.

  • @lovelydiva06
    @lovelydiva06 2 роки тому

    What was the point in sending it back if you were just gonna take their word for it on the authentication of the bag when they likely knew it wasn’t authentic in the first place and the serial number wasn’t giving you any results

  • @atischtm8833
    @atischtm8833 5 років тому +1

    hey, I know I am late here but I am so scared. I bought yesterday a Chanel necklace from somebody in japan (the name of the seller is: luxe brand cerisier) and I read so much bad things about vestiaire and now i don‘t know what to do when its fake or something ._.
    pls help mee

    • @californiajewelry694
      @californiajewelry694 4 роки тому

      Kynxrtas ™ omg same. i bought a dior necklace yesterday for 150$ and i keep seeing that the app sells fakes. i’m just terrified over the thought of losing that much money

    • @houivy5756
      @houivy5756 4 роки тому

      @@californiajewelry694 Omggg. Could you plz share your experience, like how did the necklace look in the last? Thx!

    • @californiajewelry694
      @californiajewelry694 4 роки тому +1

      Hou Ivy yeah of course! it ended up being an authentic one! i also bought gucci sneakers on Vestiare Collective and they were authentic too! i would recommend you this app :)

    • @houivy5756
      @houivy5756 4 роки тому

      @@californiajewelry694 Thank you soooooo much for sharing! I am waiting for a lv bag and a dior wallet. Hope they will be authentic!! Could you plz give me a hit on how to identify if they are authentic or not? Thank you again! :)

    • @atischtm8833
      @atischtm8833 4 роки тому

      Hou Ivy just google it, or watch some UA-cam Videos:)
      but tbh i would never purchase something on this side again, its just too risky for so much money
      (Sorry for my english)🤦🏻‍♂️

  • @sezilia830
    @sezilia830 Рік тому

    This happened to me ! I bought a Fake LV from their site❗️ they refused to help or return the item, no buy from them.

  • @thimainguyen1794
    @thimainguyen1794 3 роки тому

    What DId u do? Have same issue

  • @juliaadesa
    @juliaadesa 4 роки тому

    Thank you for the story. Just received my bag from vestia and it is fake. Obviously fake. Even the stitching are not aligned... Luckily my purchase is not that expensive as chanel bag, but still Im very upset. I just try to think about it that it is my lesson to learn -: never buy on vestiairecollective.

  • @mimik9193
    @mimik9193 4 роки тому

    Of course, they can not double check items for customers.
    The shipping costs for them would have been sky rocketing.
    Was it a free return?
    Please consider this for everyone, so the merchants would be able to keep their prices reasonable.
    International expedited shippings are very expensive.
    These big well known Japanese companies have high standards and they don’t sell fake bags.
    I know a few Japanese stores, like Brand Off, have branches in Hong Kong.
    Returns going to Hong Kong may still be import tax free at this time. I believe that’s the reason they wanted you to ship back to Hong Kong.
    The websites that post serial numbers are not official. We can only take them as a reference that’s all.
    Also, the quality of the bag can easily tell you if the bag is real.
    Vintage bags are much easier to authenticate by yourself than the new Chanel bags.
    I have seen your last video for the bag, it’s definitely real.
    Best to you now.

  • @mochicatt4476
    @mochicatt4476 3 роки тому +1

    Your door opens by itself ....... 😂

  • @aprildawn396
    @aprildawn396 4 роки тому

    I just purchased a max mara Teddy coat from V. and it was a ABSOLUTE FAKE !!! Their “authenticity/check tag” wasn’t even filled out by the company. I contacted and the sent me a return label fingers crossed they treat me right I’m waiting for delivery back to them for my 2,000.00 usd !!!! 😞

  • @maxandzineb
    @maxandzineb 5 років тому

    Sorry to hear, but there is other websites more reliable to try. Just an fyi chanel shop won't authenticate any bags for you

  • @rachaelbrooksgoodlow237
    @rachaelbrooksgoodlow237 2 роки тому

    You can't check the number online

  • @jennynadin2335
    @jennynadin2335 5 років тому +1

    I've also had a fake from Vestaire... Such a shame

  • @victorlorenzopalermiti1169
    @victorlorenzopalermiti1169 5 років тому +2

    I tried to get 2 shoes
    Passed 1 month and they didn’t arrive

  • @evelanders5752
    @evelanders5752 5 років тому

    OMG didn't know you did YT ! :)

  • @ayalarkin
    @ayalarkin 5 років тому

    I just had the worst experience with VC in the last month. Sizing was all wrong and they did not care.... They told me to re post it for sale. Basically encouraging me to rip off someone else .... Classy right ? Stay away, it's fools gold.

  • @ceknott
    @ceknott 2 роки тому

    I hope you show the bag

  • @Stylemebetter
    @Stylemebetter 5 років тому +5

    I am really shocked! I am waiting for my delivery from vestiare right now, also Chanel bag and I am little worries. I will make a video, if you are curious, plz be my guest..

  • @solo9201
    @solo9201 5 років тому +1

    Ive bought from VC .no issues but i know others that have . Im more shocked that a bag from japan / hong kong would be fake as such strict laws in those countries regarding selling fakes . Authenticate 4 u are recognised by pay pal and are fantastic to authenticate any bag . As for serial numbers, these can be copied and put on a fake bag so typing this into a site wouldn't be something id take as gospel .

    • @fuyukazemi
      @fuyukazemi 5 років тому

      Japan has very strict laws, upto being banned for life. Hong Kong is very loose with theirs. There are tons of knock offs in Hong Kong.

  • @BryanHeartBreaker
    @BryanHeartBreaker 2 роки тому

    If it came from Japan I wouldn’t worry about it. They have a strict law about replicas. Also yes there are fake vintage bags. Fakes have been around for a long time. So people that think fake vintage bags don’t exist aren’t correct. They also make new fake vintage bags. They just look new instead of used. So if it’s too new for the age of the bag IE: if the bag is from the 90s but it’s in new condition, that’s a red flag.

  • @lisasheridan5482
    @lisasheridan5482 4 роки тому

    Retro flame is always promoting this company. She's goes to their events and does paid promos. They gifted her a vintage chanel watch.

    • @pamelaramos2107
      @pamelaramos2107 3 роки тому

      That's a different one, retroflame goes to designer revival

  • @Larisaa
    @Larisaa 4 роки тому

    Didn't you send it back because it was basically fake? I wouldn't be upset that they gave you a refund straight away. Them giving you an instant refund and not letting you have the bag back is an indication that they probably knew it was fake...they were just trying to not ruin their rep.

  • @monicapop6765
    @monicapop6765 Рік тому

    I bought a pair of FAKE Balenciaga. Funny thing: I paid for authentification. This is sick.

  • @jennifertracy2153
    @jennifertracy2153 5 років тому +4

    You had a ghost open and shut the door behind you!! 2:43

  • @lordbacon4359
    @lordbacon4359 3 роки тому

    Chanel boutique wont authenticate bag for you or anyone.

  • @kcnycdlc
    @kcnycdlc 4 роки тому +2

    If the seller is from japan you could report the seller to the Japanese authority cause its illegal(consider as criminal charge)to sell fakes or replicas in japan🤔.

  • @kristenbrasil
    @kristenbrasil 3 роки тому

    Next time I recommend getting it authenticated by professional authenticator. It is like grading your own homework.

  • @nicocas3583
    @nicocas3583 4 роки тому

    Well please be careful with The Realreal. I bought a pair of Chanel shoes and they were fake. They were several sizes too small even though the size on the shoes were my size. If they fit I may have never known they were fake. The Realreal did allow me to return them. Be careful buying from any resale store. I do understand that to err is human and am not upset about it since they did allow me to return them. I just no longer just accept that I'm receiving an authentic item because they promote their authentication process. I have my items authenticated

  • @paulathornton4980
    @paulathornton4980 5 років тому

    Ohh no tats awful ,i have bought alot from vestaire and always totally trusted them ohh no tats awful,

  • @oliviabliss6775
    @oliviabliss6775 4 роки тому +1

    Vestiare is appalling. I bought shoes from them and then resold - only for them to tell me that they were not authenticated. They are so bad.

  • @mingboyhuang461
    @mingboyhuang461 4 роки тому +1

    the real real isnt that good at all

  • @legitheat
    @legitheat 2 роки тому

    Vestaire is awesome, great for selling grade A replicas to unsuspecting fools :)

  • @taobeauty8739
    @taobeauty8739 4 роки тому

    I just bought 2 bags for 3300 euro and i have my doubts too

  • @TamaibaXaves
    @TamaibaXaves 2 дні тому

    The place to be.. so in love with the *topluxs* .

  • @mikaelaalayna3108
    @mikaelaalayna3108 2 роки тому

    Loving this video! Can you do a video comparing different LV bags? :D I been struggling to decide which luxury bag to get. I am currently shopping @ xrepbag which offers you so many choices !!

  • @user-us9mx2bx9v
    @user-us9mx2bx9v Рік тому

    Every time I see my girlfriends come here with #dupbags on their backs, I buy them too, they're pretty good