If you would like to apply to Cambly or Cambly Kids, you can use my referral link down below and reach out to me by e-mail for any additional questions you may have: www.cambly.com/invite/BASSIMA8?st=052521&sc=4
This was very helpful, thankyou Bassima. I think as English teachers we should refrain from the use of Americanisms in English like 'super' and 'multi'-passionate ( it's not a word) I would use: very, extremely, really etc because it's not correct English and makes people sound a bit shallow. Unfortunately, it seems to be everywhere and it shows how quickly language becomes lazy. However, the video was very useful and I'm grateful to you for taking the time to go through the format.
Hey dear you have really reduced my tension. I have applied for cambly today and expect soon my confirmation. I was getting little nervous about how will I manage. But after watching your videos I really got much confidence. Thanks a million for such a beautiful explanation. I love it.
I am so happy, I already have a new Gmail Bassima, so hopefully, I will register between Wednesday or Thursday of next week with Cambly because I'm still waiting for the answer from Preply between Monday-Tuesday of next week.
Thanks for the thumbs up; I’m starting next week with Cambly after a few months of being accepted. Now, how does ratings affect you? Do you get less work?
@@BassimaMadi that’s can be a bit unfair I think because you could do a good job and the student can still rate you low. I don’t like the sounds of that
@@jazzpianoman01 it will go visible automatically as soon as your priority hour starts. However, you can go visible on your own without signing up for a priority hour.
hey thanks great video! can you use other tabs in google chrome and do other things while on priority hour or do you have to stay on the cambly dashboard tab?
Hi there! Thank you so much for this video. I am new to Cambly and have not actually started just yet. question: What is the minimum or maximum amount of minutes that one student can book with a tutor in PH, if they are a paid student within that one call? and is that predetermined before I answer the call? or can the student play it by ear and decide to keep it shorter then they originally wanted? Also, in this video you mentioned "messeges" that would be coming in from students that mostly are not that serious. What are they saying or wanting in these messeges and how are we expected to respond to them? Thanks so much. I'm super nervous to start, but I plan to do so in the next week :)
Hello! You will see the countdown timer when the student calls you on a PH call. Yes, this is predetermined before you answer the call. As a tutor, you will talk/teach the student for the amount of time on the timer. The student can choose to leave the call at any time they would like to. However, I would like to say that it isn't the norm for them to leave before time is up. In terms of messages, this has really changed since making this video! I believe Cambly has really done a good job at filtering through spam or messages from students that don't have subscriptions on the platform. As I no longer receive them. So definitely not something to worry about! Thanks for watching and Good luck on your first day!:)
@@BassimaMadi Thank you so much for your help. So they can book any amount of minutes? it doesn't have to be in minute minutes slots? They they can book for 13 minutes or 24 minutes? anything goes right? Thanks for your help. I like your energy
@@ericacostea7435 Student subscriptions are going to be 15, 30, or 60 minute calls. So, they will usually be calling with those number of minutes. However, if they have used any of their minutes with another tutor for example, they may call you with the remaining number of minutes left.
Hi Bassima! Just to make sure I understand correctly - At the start of a priority hour, the system will automatically switch me to visible. I don't need to toggle the switch myself. Is this correct? Also, at the end of your priority hour, will it automatically switch you to invisible or do you have to do it yourself?
Yes, that is correct! It will automatically switch you to visible when you start your priority hour and then automatically switch you to invisible once the hour is done.:)
Hello Bassima, thank you for the lesson on PH :) I wanted to ask, during PH, do we have a choice as to whether we only receive calls from paid members or not? I have changed my settings to 'Paid members only', will this stay the same during PH?
Hi Aliya, yes we do now have the option to only receive calls from paid members. This is a new feature that Cambly has introduced which will also be applied to your priority hours. Thanks for watching!:)
what do you guys do while waiting on a call? I mean you can't start cooking anything or take a shower, so do you just read a book or something and wait?
The question, when I register on Cambly to work for the company as an English tutor, is it true that the first video is for adults and if I get excepted then I will get the opportunity to also add a video for teaching children. Or I add both videos on the same day.
hey Madi, i would like to quote the phrase you said, "if you wanna do cambly as a side to travel". any tips on how to do that? because my concern is the internet connection, if you travel, howd you get that minimum 10mbps minimum requirement everywhere you go?
Hi Christian! In my case I have used both my mobile provider and purchasing a portable internet router from the country I was in at the time. Both worked really well!:)
No it was either or! I either used my roaming mobile data and connected it to my laptop or i purchased a portable wifi router that allowed me to take the router with me anywhere i went and i could connect my laptop/phone to it. Hope this helps!:)
Hey Bassima, That was a very informative video. But I have a quick question for you, I have just came onto the platform three days ago and everything has been going great. I already have 5 regular students. But since yesterday Cambly has released two of my PH's whilst I was still writing corrections and sending the students links to help them practice. I have seen nothing in the policies that states I can't do this? I have already emailed support with screenshots showing this but I will have to wait around two days for a reply. You are obviously very experienced with the company so any assistance you can offer would be greatly appreciated?
Hi Andrew! I am unaware of cambly releasing your priority hours for writing corrections and sending links to help students practice. The only time I had a priority hour released was due to missing two calls during my priority hour. However, if that is the case then you should have received an email from cambly right after the PH was released to inform you of the reason. Hope this helps!:)
@@BassimaMadi Yeah that's the thing, I was writing to my students and sending them links after the call. But I had emails saying I missed calls whilst doing this, so as you can imagine I am completely baffled by this as I had not even left the current call so shouldn't have been visible to take calls. Also your talking one minute and three minutes after finishing the students allotted time. I found this within our guidelines: We recommend asking students at the beginning of the session how often they'd like to be corrected (after every mistake, after serious mistakes only, after the session through a message). I'll wait until I get a reply but I am very confused about it tbh. Thank you very much for your response.
Thanks for this! I have my first priority hour tomorrow. It says on Cambly that you have to answer every call during the hour, but that would make each conversation really short. Or do you just talk to the person calling you for the whole hour?
You wont receive any other calls, when you are on a call with a student. For example: if a student calls you for 15 minutes, the next student can only call you once those 15 minutes are up! Hope this helps! Thanks for watching☺️
Thank you! Free trial students are usually 5 minutes. Paying students have a minimum of 15 minutes booking time. However, the exception to this would be if a paying student was to speak with 1 tutor during their priority hour and then called another tutor at the end of their lesson. I do also ask at the beginning of the session, how long they’ve been with cambly. Thats definitely the clearest way of knowing:)
@@BassimaMadi I see. For some reason on the video, I thought you mentioned something about being able to see something in the messages or something about receiving messages while on Priority Hour. Today was my first day and I tried Priority Hour. It was interesting. I had 2 students of 10 min and 1 of about 30 min. It's almost like speed dating! :) Again, thanks for the video. it was very helpful!
Lol very true, it is like speed dating! In terms of the messages, you can simply click on the name of the person messaging you and it will take you to their profile. On the bottom left hand side it will tell you if they are a free trial student or a private student! Congratulations on your first day!☺️
Hi, Bassima. You are one of my favorite tutors in my list on Cambly. I just couldn't book a class with you. I hope I can book a class soon. I am from Brazil.
Hi William, thank you for the kind comment! I appreciate you trying to book with me however, I rarely work on Cambly nowadays as I am a full-time productivity coach.:) Thank you for watching!
Would you know if it would be possible to activate priority hours the day before or even a few hours before? I’m currently tutoring on another platform and I would like to fill up my schedule by tutoring for Cambly on a part-time basis. Is there something that you could tell me that might be helpful in my case?
Iv seen lots of Reddit comments about the profiles being deleted or blocked but they don't give a reason. Do you know of any reason why cambly might restrict or delete an account? Thanks for you vids that are very helpful 😃
Thank you for your comment! Unfortunately I am unaware of the fact that they have deleted accounts without advanced notice:( The one time that my account was restricted when I first started was when my rating dropped. They limited my priority hours to almost no hours so I opened as many reservations in my schedule as I could to try to raise my rating. Once my rating increased, I had access to all my priority hours again. Hope this helps!
Thank you for the helpful video! I was just hired by Cambly. When trying to familiarize with the platform, I clicked on a priority booking time that was within twelve hours. I closed it within about 30 seconds. Is this going to count against me?! 😧
I knew something was wrong. I just came back to Cambly after a two-year break and ended up being stuck in a non-priority hour emptiness with no calls. Thanx to your video I realized that i did not have a "Priority Hours" tab on my Dashboard. What gives? 😎
Hi I am new with Cambly . I have a question. I want to teach only children. I have applied and been accepted. But how do I know if I open priority hours I will only get children? Thanks for your help. Sarah
Hi Sarah, this video is a demo for Cambly. If you want to work mainly with children, then I suggest applying for Cambly Kids and not Cambly. Thanks for watching!:)
Yes, you will be paid for the talking/teaching minutes on the priority hours you work. Some priority hours have a minimum payment, so even if you don’t talk to a student during that hour, you will still earn that minimum payment.
@@BassimaMadi Hey sis, I just love your videos as you're so helpful and explain everything wisely. But I'm wondering, can I teach through mobile phone and without using computer or laptop?
Nothing will happen if you miss a priority hour once without canceling within the required time window. The importance is to not have it happen too many times as this could limit your access to working priority hours for a period of time.:)
Hi oscar, congratulations! If you have any questions related to your application, I encourage you to reach out to cambly support. I am a tutor on cambly and not part of their team.:)
HI Bassima - I'm not sure if you're affiliated with Cambly or not but you should realise that what you say is not true - "you have the option to take a break, or not to take a break on PH". Thats not actually true...... and in fact, sometimes it's actually impossible! Let me explain. If you think you can for example, make yourself available on PH for 4 hours in a row and you recieve bookings for all those 4 hours... YOU WILL NOT BE ALLOWED TO TAKE A BREAK! not even 30 seconds! The consequences of this are - if a students show up late, you can't catch up - not professional. If you want to leave notes on their profile, help the student after class by sending some feedback - you can't - not professional. If you miss a call by just 30 seconds, you will be penalised (although students have 10 minutes) not fair. I've written to Cambly about this... their reply is always the same , clearly they have no idea - this is their reply (twice): "Great to hear you have students lost of reservations. We understand that back-to-back reservations can be tiring, *SO WE HIGHLY ENCOURAGE TUTORS TO SCHEDULE BREAKS IN BETWEEN LESSONS OR PH*. For instance, you can work for 30 minutes, an hour or more and put a break within your schedule. A break can really help you recharge and get ready for your next lesson! Have you tried that?" Have I tried? Yes, of course. I'm desperate to take a break sometimes, but it's impossible. You system simply does not allow it, without booking a whole hour off in advance , which is obviously counterintuative. I just need a 5 minute break, not be forced to take 1 hour off just to use the bathroom! I enjoy working for Cambly but the PH booking system needs a little tweak so busy tutors can actually do what you so often advise (take a break). Thanks for reading. I hope someone in charge will take note :)
If you would like to apply to Cambly or Cambly Kids, you can use my referral link down below and reach out to me by e-mail for any additional questions you may have: www.cambly.com/invite/BASSIMA8?st=052521&sc=4
This was very helpful, thankyou Bassima. I think as English teachers we should refrain from the use of Americanisms in English like 'super' and 'multi'-passionate ( it's not a word) I would use: very, extremely, really etc because it's not correct English and makes people sound a bit shallow. Unfortunately, it seems to be everywhere and it shows how quickly language becomes lazy. However, the video was very useful and I'm grateful to you for taking the time to go through the format.
I am new cambly tutor, this was super helpful!!!
Glad to hear that! Thank you for watching!☺️
Hey dear you have really reduced my tension. I have applied for cambly today and expect soon my confirmation. I was getting little nervous about how will I manage. But after watching your videos I really got much confidence. Thanks a million for such a beautiful explanation. I love it.
I am so glad this video simplified the process for you!:) wishing you all the best!
OMG Thank you so much for this. So helpful.
I am so happy, I already have a new Gmail Bassima, so hopefully, I will register between Wednesday or Thursday of next week with Cambly because I'm still waiting for the answer from Preply between Monday-Tuesday of next week.
Thanks for the thumbs up; I’m starting next week with Cambly after a few months of being accepted. Now, how does ratings affect you? Do you get less work?
When I got a lower rating at the beginning, I had restricted access to priority hours until my rating went up again. Good luck!
@@BassimaMadi that’s can be a bit unfair I think because you could do a good job and the student can still rate you low. I don’t like the sounds of that
@@BassimaMadi I guess you can just go visible as well at signing up,for priority hours?
@@jazzpianoman01 it will go visible automatically as soon as your priority hour starts. However, you can go visible on your own without signing up for a priority hour.
@@BassimaMadi well I’ll go into this with an open mind, thanks.
I'm grateful for your video. Thank You.
Glad you enjoyed! Thank you for watching!:)
You're amazing Bass!
Thanks Beth! :)
very informative thank you for posting!
Thank you for watching!:)
Thank you, Ma'am 🥰
hey thanks great video! can you use other tabs in google chrome and do other things while on priority hour or do you have to stay on the cambly dashboard tab?
You will be talking to the student through the dashboard tab but you can still open other tabs in google chrome while on call with the student.
I really enjoyed watching your blog it was very useful I will be using many of your great ideas.
I’m glad you found it useful! Thank you for watching☺️
Thank you! This was very helpful. 🥰
Glad to hear! Thanks for watching!:)
Very helpful video 💪
Thanks!
You’re welcome!☺️
Hi there! Thank you so much for this video. I am new to Cambly and have not actually started just yet. question: What is the minimum or maximum amount of minutes that one student can book with a tutor in PH, if they are a paid student within that one call? and is that predetermined before I answer the call? or can the student play it by ear and decide to keep it shorter then they originally wanted?
Also, in this video you mentioned "messeges" that would be coming in from students that mostly are not that serious. What are they saying or wanting in these messeges and how are we expected to respond to them?
Thanks so much. I'm super nervous to start, but I plan to do so in the next week :)
Hello! You will see the countdown timer when the student calls you on a PH call. Yes, this is predetermined before you answer the call. As a tutor, you will talk/teach the student for the amount of time on the timer. The student can choose to leave the call at any time they would like to. However, I would like to say that it isn't the norm for them to leave before time is up. In terms of messages, this has really changed since making this video! I believe Cambly has really done a good job at filtering through spam or messages from students that don't have subscriptions on the platform. As I no longer receive them. So definitely not something to worry about! Thanks for watching and Good luck on your first day!:)
@@BassimaMadi Thank you so much for your help. So they can book any amount of minutes? it doesn't have to be in minute minutes slots? They they can book for 13 minutes or 24 minutes? anything goes right? Thanks for your help. I like your energy
@@ericacostea7435 Student subscriptions are going to be 15, 30, or 60 minute calls. So, they will usually be calling with those number of minutes. However, if they have used any of their minutes with another tutor for example, they may call you with the remaining number of minutes left.
super helpful thank you!!
Glad it was helpful! Thank you for watching:)
Hi Bassima! Just to make sure I understand correctly - At the start of a priority hour, the system will automatically switch me to visible. I don't need to toggle the switch myself. Is this correct? Also, at the end of your priority hour, will it automatically switch you to invisible or do you have to do it yourself?
Yes, that is correct! It will automatically switch you to visible when you start your priority hour and then automatically switch you to invisible once the hour is done.:)
@@BassimaMadi You are awesome!! Thank you SO MUCH for taking the time to answer my question! This helps me a lot! 😊❤️
Hello Bassima, thank you for the lesson on PH :) I wanted to ask, during PH, do we have a choice as to whether we only receive calls from paid members or not? I have changed my settings to 'Paid members only', will this stay the same during PH?
Hi Aliya, yes we do now have the option to only receive calls from paid members. This is a new feature that Cambly has introduced which will also be applied to your priority hours. Thanks for watching!:)
what do you guys do while waiting on a call? I mean you can't start cooking anything or take a shower, so do you just read a book or something and wait?
Thanks for the video!
You’re welcome! Thanks for watching☺️
The question, when I register on Cambly to work for the company as an English tutor, is it true that the first video is for adults and if I get excepted then I will get the opportunity to also add a video for teaching children. Or I add both videos on the same day.
Hi oscar, if you want to teach children it might be best to apply to cambly kids! If you want to teach primarily adults then apply to cambly.
@@BassimaMadi Thank you very much I understand now.
Hey! If the student is on the free trail like you said, does that mean we don't get paid for the phone call we take them for? Thank you!
You will get paid for every student you speak to, even if they are on a free trial.:)
hey Madi, i would like to quote the phrase you said, "if you wanna do cambly as a side to travel". any tips on how to do that? because my concern is the internet connection, if you travel, howd you get that minimum 10mbps minimum requirement everywhere you go?
Hi Christian! In my case I have used both my mobile provider and purchasing a portable internet router from the country I was in at the time. Both worked really well!:)
@@BassimaMadi like data from your phone and then you connected it to a wireless router where your laptop connects?
No it was either or! I either used my roaming mobile data and connected it to my laptop or i purchased a portable wifi router that allowed me to take the router with me anywhere i went and i could connect my laptop/phone to it. Hope this helps!:)
@@BassimaMadi ooohhh yeah i have seen one of those routers you could take anywhere
When do you click pause? After 30min?
Up to you! You can take the 5 minute break whenever you're not talking to a student during your priority hour.
right off the bat
Hey Bassima,
That was a very informative video. But I have a quick question for you, I have just came onto the platform three days ago and everything has been going great. I already have 5 regular students. But since yesterday Cambly has released two of my PH's whilst I was still writing corrections and sending the students links to help them practice.
I have seen nothing in the policies that states I can't do this? I have already emailed support with screenshots showing this but I will have to wait around two days for a reply.
You are obviously very experienced with the company so any assistance you can offer would be greatly appreciated?
Hi Andrew! I am unaware of cambly releasing your priority hours for writing corrections and sending links to help students practice. The only time I had a priority hour released was due to missing two calls during my priority hour. However, if that is the case then you should have received an email from cambly right after the PH was released to inform you of the reason. Hope this helps!:)
@@BassimaMadi Yeah that's the thing, I was writing to my students and sending them links after the call. But I had emails saying I missed calls whilst doing this, so as you can imagine I am completely baffled by this as I had not even left the current call so shouldn't have been visible to take calls. Also your talking one minute and three minutes after finishing the students allotted time.
I found this within our guidelines: We recommend asking students at the beginning of the session how often they'd like to be corrected (after every mistake, after serious mistakes only, after the session through a message).
I'll wait until I get a reply but I am very confused about it tbh. Thank you very much for your response.
@@andrewfraser3273 This is just one example of how messed up Cambly is. I hope you've been able to find another job since you wrote this.
Thanks for this! I have my first priority hour tomorrow. It says on Cambly that you have to answer every call during the hour, but that would make each conversation really short. Or do you just talk to the person calling you for the whole hour?
You wont receive any other calls, when you are on a call with a student. For example: if a student calls you for 15 minutes, the next student can only call you once those 15 minutes are up! Hope this helps! Thanks for watching☺️
great video. How do you know if the student during priority hour is a paying student?
Thank you! Free trial students are usually 5 minutes. Paying students have a minimum of 15 minutes booking time. However, the exception to this would be if a paying student was to speak with 1 tutor during their priority hour and then called another tutor at the end of their lesson. I do also ask at the beginning of the session, how long they’ve been with cambly. Thats definitely the clearest way of knowing:)
@@BassimaMadi I see. For some reason on the video, I thought you mentioned something about being able to see something in the messages or something about receiving messages while on Priority Hour. Today was my first day and I tried Priority Hour. It was interesting. I had 2 students of 10 min and 1 of about 30 min. It's almost like speed dating! :)
Again, thanks for the video. it was very helpful!
Lol very true, it is like speed dating! In terms of the messages, you can simply click on the name of the person messaging you and it will take you to their profile. On the bottom left hand side it will tell you if they are a free trial student or a private student! Congratulations on your first day!☺️
Hi, Bassima. You are one of my favorite tutors in my list on Cambly. I just couldn't book a class with you. I hope I can book a class soon. I am from Brazil.
Hi William, thank you for the kind comment! I appreciate you trying to book with me however, I rarely work on Cambly nowadays as I am a full-time productivity coach.:) Thank you for watching!
Would you know if it would be possible to activate priority hours the day before or even a few hours before? I’m currently tutoring on another platform and I would like to fill up my schedule by tutoring for Cambly on a part-time basis. Is there something that you could tell me that might be helpful in my case?
Yes it is definitely possible! I have selected priority hours even 5 minutes before because I also work with several tesl companies:)
@@BassimaMadi Thank you so much for the info! 😊👍
You’re welcome!☺️
Hi, which other companies would you recommend?
@@Boppip Almost any would be better than Cambly.
What does it mean when you see a PH with 30 + 20%?
guaranteed pay of 30 minutes + 20% bonus on the base hourly rate of $10.20
So you are only paid for 15 or 30 mins on priority hour? Even if you work for 1 hour you will only receive 15 or 30 mins pay? Is that correct?
Iv seen lots of Reddit comments about the profiles being deleted or blocked but they don't give a reason. Do you know of any reason why cambly might restrict or delete an account?
Thanks for you vids that are very helpful 😃
Thank you for your comment! Unfortunately I am unaware of the fact that they have deleted accounts without advanced notice:( The one time that my account was restricted when I first started was when my rating dropped. They limited my priority hours to almost no hours so I opened as many reservations in my schedule as I could to try to raise my rating. Once my rating increased, I had access to all my priority hours again. Hope this helps!
@@BassimaMadi it did! Thank you very much👐
A lot of tutors get kicked off Cambly for no reason.
Thank you for the helpful video! I was just hired by Cambly. When trying to familiarize with the platform, I clicked on a priority booking time that was within twelve hours. I closed it within about 30 seconds. Is this going to count against me?! 😧
Congratulations on getting hired! No worries, this won't count against you.:)
@@BassimaMadi Thank you so much! I have been really worried.
Hi, could l use my tablet to tutor from?
The tutor can only use a desktop/laptop however the student can connect from any device they want.:)
@@BassimaMadi OK, thank you
Can I user a phone or. Tablet. to teach on pamalee in 2023
no u cant
I knew something was wrong. I just came back to Cambly after a two-year break and ended up being stuck in a non-priority hour emptiness with no calls. Thanx to your video I realized that i did not have a "Priority Hours" tab on my Dashboard. What gives? 😎
hi i m new here
and i don't know more about cambly
how u will help me in learning English
Hi! My videos on Cambly are to help new tutors starting to teach on the platform. Thanks for watching!:)
I think there can be a new way how to enter again into Cambly by using a new e-mail, maybe I could get that option.
How do you see your rating ?
In your history tab.
Can I use a smart phone or laptop to teach on cambly in 2023
no
Hi I am new with Cambly . I have a question. I want to teach only children. I have applied and been accepted. But how do I know if I open priority hours I will only get children? Thanks for your help.
Sarah
Hi Sarah, this video is a demo for Cambly. If you want to work mainly with children, then I suggest applying for Cambly Kids and not Cambly. Thanks for watching!:)
How long it takes to hire Cambly?
It really depends from person to person. It took me two days to hear back but others have had a different experience.
so if I talk past the 15 minutes, do i still get an additional $2.50?
If you see a 30 tag on a priority hour and you only get a 15 minute call within that hour, then yes you will still be guaranteed pay for 30 minutes!
I was just wondering how long it took for your application to be accepted. ☺️
Sure! I got my acceptance within two days:)
Took me about a month!
I applied this morning and was accepted about 3 hours later!!
It took me 6 months. So weird
Do you always get paid on priority hours?
Yes, you will be paid for the talking/teaching minutes on the priority hours you work. Some priority hours have a minimum payment, so even if you don’t talk to a student during that hour, you will still earn that minimum payment.
your referral link isn't working whats the code?
Thank you for letting me know! My referral code is BASSIMA8, let me know if works on your end:)
Can Cambly give payment through Payoneer instead of Paypal?
As far as I know, Cambly only pays through paypal. However, it would be best to reach out to them to confirm.:)
@@BassimaMadi Thanks for your kind information
@@BassimaMadi Hey sis, I just love your videos as you're so helpful and explain everything wisely. But I'm wondering, can I teach through mobile phone and without using computer or laptop?
So far I have had students with predefined courses rather than chatting.
That’s also possible! However, from my experience most of my students have been free talk:)
What happens if you miss a priority hour?
Nothing will happen if you miss a priority hour once without canceling within the required time window. The importance is to not have it happen too many times as this could limit your access to working priority hours for a period of time.:)
Bassima Madi, hey guess what I think I have been hired from Cambly. Can you please get in contact with me as soon as possible?
Hi oscar, congratulations! If you have any questions related to your application, I encourage you to reach out to cambly support. I am a tutor on cambly and not part of their team.:)
@@BassimaMadi How can I contact them directly?
HI Bassima - I'm not sure if you're affiliated with Cambly or not but you should realise that what you say is not true - "you have the option to take a break, or not to take a break on PH". Thats not actually true...... and in fact, sometimes it's actually impossible! Let me explain.
If you think you can for example, make yourself available on PH for 4 hours in a row and you recieve bookings for all those 4 hours... YOU WILL NOT BE ALLOWED TO TAKE A BREAK! not even 30 seconds!
The consequences of this are - if a students show up late, you can't catch up - not professional. If you want to leave notes on their profile, help the student after class by sending some feedback - you can't - not professional. If you miss a call by just 30 seconds, you will be penalised (although students have 10 minutes) not fair.
I've written to Cambly about this... their reply is always the same , clearly they have no idea - this is their reply (twice):
"Great to hear you have students lost of reservations.
We understand that back-to-back reservations can be tiring, *SO WE HIGHLY ENCOURAGE TUTORS TO SCHEDULE BREAKS IN BETWEEN LESSONS OR PH*. For instance, you can work for 30 minutes, an hour or more and put a break within your schedule. A break can really help you recharge and get ready for your next lesson!
Have you tried that?"
Have I tried? Yes, of course. I'm desperate to take a break sometimes, but it's impossible. You system simply does not allow it, without booking a whole hour off in advance , which is obviously counterintuative. I just need a 5 minute break, not be forced to take 1 hour off just to use the bathroom!
I enjoy working for Cambly but the PH booking system needs a little tweak so busy tutors can actually do what you so often advise (take a break).
Thanks for reading. I hope someone in charge will take note :)