Hi good evening..i'm from the phillipines i just installed a 5kw Alpha ESS Smile inverter. I have a quick question regarding the inverter .what is the possible solution if the Main Ac Grid supply is low and the inverter is not recognizing it? Example is the nominal voltage of the Inverter is 230VAC ang the Grid suplly is 197VAC.is ther a way to configure the inverter to change the voltage rage of the AC input??
Hi mate. I have a Smile 5 installed with a 10.1 kW battery and inverter on top. Can you please advise how my electrician can install the back up connector so we can have power and lights when power grid is down? Thanks.
Hello. I have just purchased a Smile5 unit with 2 (5.7kWh) batteries. I would like to add a wind turbine at some point. Do you have a list of compatible turbines? I would also like a recording of the first webinar, if it's still available, please?
@@mike243parker I m still waiting for someone to contact me. I think they’re hand delivering the response, but the messenger was shipwrecked along the way.
Hi, I had a SMILE5 installed in my home and it's EXTREMELLY noisy!!! The manual says the noise level should be below 35db, but there's a component at around 14.5kHz that goes way above 40db every time the device receives more than 3kW from the panels. Does anyone else experience this level of noise from this device?
Good evening, What does the 0.5C/5kw discharge rate mean in lamens terms on the 10.1kw battery? Do I understand it correctly that it will not be able to handle a load higher than this?
Hi, Ali. It depends on the location and the other relative conditions. Please send your requirement to info@alpha-ess.com, we will let our sales contact you directly, thanks^^
@20:25, NOT POSITIVE AND NEGATIVE. Active and Neutral
Helpful video, but why the loud concrete screeding in the background. Very distracting and hard to hear at times.
Hi good evening..i'm from the phillipines i just installed a 5kw Alpha ESS Smile inverter. I have a quick question regarding the inverter .what is the possible solution if the Main Ac Grid supply is low and the inverter is not recognizing it? Example is the nominal voltage of the Inverter is 230VAC ang the Grid suplly is 197VAC.is ther a way to configure the inverter to change the voltage rage of the AC input??
Hi mate. I have a Smile 5 installed with a 10.1 kW battery and inverter on top. Can you please advise how my electrician can install the back up connector so we can have power and lights when power grid is down? Thanks.
Change installers as this should be known by him
Hello. I have just purchased a Smile5 unit with 2 (5.7kWh) batteries. I would like to add a wind turbine at some point. Do you have a list of compatible turbines? I would also like a recording of the first webinar, if it's still available, please?
Hi, Rob. Please leave an email adress and we will let our sales contact you directly, thanks!
would also like to know about the turbine recommendation
@@mike243parker I m still waiting for someone to contact me. I think they’re hand delivering the response, but the messenger was shipwrecked along the way.
@@AlphaESSGlobal how i can get Storion Smile T10 troubleshoot and error catalog i can find it into documents center on alpha ess please share me link
Hi, I had a SMILE5 installed in my home and it's EXTREMELLY noisy!!! The manual says the noise level should be below 35db, but there's a component at around 14.5kHz that goes way above 40db every time the device receives more than 3kW from the panels. Does anyone else experience this level of noise from this device?
Hi, please send an email to info@alpha-ess.com and we will get back to you asap. Thank you!
So frustrating when ppl do video's and dont tell people in the back grd to shut up or leave the premises...grrrrr
Good evening, What does the 0.5C/5kw discharge rate mean in lamens terms on the 10.1kw battery?
Do I understand it correctly that it will not be able to handle a load higher than this?
What’s the price price of 5kw. I will like the dummy.
Hi, Ali. It depends on the location and the other relative conditions. Please send your requirement to info@alpha-ess.com, we will let our sales contact you directly, thanks^^
A B5 system with 5kW hybrid inverter and 5.7kW battery is approx £3100 + VAT + delivery (retail) if you are in Europe.
@@3buysolar thanks. I will get in touch
@@AlphaESSGlobal Thank you. We are a reseller of Alpha ESS already. Cheers.
Does the system need an mppt?
It does come with 2x mppts
The rubbish battery