LOVE U GUYS SO MUCH! Hope this video helps since education is harder to come by these days. Please drop something you took away from this video in the comments! 💘💘💘 thinking of you all!
Thank you for emphasizing on the fact that there’s only a limited amount of time in school, we were barely Taught about skin types and conditions and what to look for
Agreed, I didn’t made official school, not needed in my country if you don’t do lasers etc. I am a facialist, i have thousands of hours studying skin and a lot of money invested on private courses, the reason i never made official school is because i have no interest in doing nails, waxing, micropigmentation etc, and i found insuficient the training on skin itself, with that saying i consider myself to be a profesional in my area and can guarantee i dont lack any knowledge compared to other professionals who did the official training ( all areas of esthetic ) .
@marisa morais OMG thank you i needed to read this !! 🙏🏻 i am in the same exact situation where am kind of lost and dubious about the whole idea, i keep saying to my self that most people need experts with diplomas and i don't really have one..
I'm not an esthetician or studying to be one, but I am looking to start a skin care journey. This was really helpful for me as a client because I didn't know what to look for in an esthetician.
I finished Esthetician school and passed my boards right after the Covid Pandemic happened, last July/August. I've been too scared and nervous to actually get a job yet, but I just started my vaccine process and watching your video has been very encouraging as well. Thank you so much for the refreshers! ♡
I’m in esty school and tomorrow is my first day having real clients and I’m soo nervous I’m such an introvert and have no idea how to engage in conversation I freeze up and don’t remember anything lol I’m so nervous about the consultation
@@marilynsanchez1732 it’s been pretty good !I’m still nervous when I have a client I feel like I know what to say but when I’m face to face I freeze up
I just started following you, I want to thank you for all your amazing videos and how helpful you have been. I have been an esthetician for a year now and watching your videos has really allowed me to step into my confidence in what I do. Thank you for all the amazing value. I can't thank you enough.
I’m actually in the process of starting school soon! Eeeepppp I’m excited & nervous but luckily I already work in the dermatology field! But these videos are very helpful..thank you!!
Today was my second day of esti school and we are going to start practicing skin analysis on each other tomorrow! :) so excited you uploaded this I have LOVED your videos for so long!
I just found your videos and I'm obsessed! Thank you so much for all the amazing content you've put out! It's sooo helpful. I've been in school for about 2 months and loving it. I shared your channel with my classmates and also my sisters haha. Your videos and instagram are inspiring me so much! I loved how in this video you emphasize being warm, professional and understanding of your clients. Also setting expectations and getting on the same page. Super great advice! Thanks Tess!!!!
Subscribed! New esthe here and I’ve been building my clientele. I always felt like I was missing something in my consultations. This video broke down everything, will def implement these tips thank you so much!
U just gain a subscriber I love the way you detailed your information This will help me go far in my career I want to become one of the top professional esthetician and consultant I believe you can help me through
This is a fantastic video thank you so much for thinking of us who went to school during pandemic. You were really informative and clear in your explanations. ❤️ I am FINALLY licensed and working in a salon after beginning school in March, two weeks, before shut down. I feel now that I’m getting the flow of how I interact with my clients in the treatment room but I never put a lot of intention or thought to what happens before. I’m ready to practice these tips with my future appointments thank you 😍✨
Thank you for this video! It was super helpful and i took plenty notes lol! I’m a new esthetician and i just started working at Hand and Stone. If possible it would be really helpful if you could make a video on contradictions and counting education for estheticians.
so glad I found your account. I am currently in school becoming an esthetician. I appreciate you making content that allows me to feel more comfortable being new.
Do you fill out the form while asking them the questions or have them complete it, go over it in front of them and ask additional questions? I find i get way more info filling it out myself while asking, not sure what your opinion is. I also feel weird sitting there in silence while they fill out their form. I have the fill out their personal info name address etc and then fill the rest out with them.
Tess please start making videos again… where are you? I was so happy to find your videos but these ones all made while ago… I’m pretty sure that now you have much more to tell and show us. Thank you so much for your time. Thank you for great, amazing content!
I really appreciate you sharing this. I started working as a beauty therapist a month ago, and I have been struggling to find out how can I be a good therapist for clients. This is so helpful and what I wanted know!!
I’m a current student! Covid is crazy, NO STEAMING! Loving every step so far, developing a hard wax bias.. utilizing your videos almost daily!! Thank you so much!!!!
Random question Im not even in skincare like this but if a client says they like a certain product, is it acceptable to (ofc ask the client) but google the product and look at the ingredients? because their are so many brands and specific products but how could you possibly know all of the ingredients?
Oh yeah totally!! We are always looking into the ingredients and products. It’s also important to know as a professional that a products quality is more than just the ingredients however. The formulation is just as important and that’s something we can’t always look up. That is why I tend to recommend professional product and recommend those in a clients routine bc it speaks to the quality, ph, % of actives and overall formulation.
i like to have a thorough hour consult and youll want 15 min before and perhaps 30 after to create a plan or do what you need to do for client care! however i know some providers do 30 min consults!
i will definitely save this video for the future! i am currently in school & this is so helpful! I also make videos if you guys would like to check me out and support i would appreciate it!!
How do you respond during a consultation when you ask about skin concerns or what improvements they would like to see on their skin and the client responds that they have no concerns or specific needs, are happy with their cosmetic product and would just like a good facial? At this stage I find it difficult to work with that type of response or to discuss products with them. Any advise would be appreciated.
I normally just respond like "okay great so it sounds like you're really just wanting to relax and unwind?" And if the client agrees I of course cater to their specific skin type and focus on the facial, neck & shoulder massage. After the facial I might point out a few things I noticed and let the client know what services i offer as treatment for them. (If needed/wanted) in the future
It’s normal when clients are changing from otc skincare to professional products to experience a little purge from cell turnover! Let them know in advance it can happen. It’s always good to keep the line of communication open! If you can offer them high frequency that’s great!
Hi Tess! thank you so much for providing your knowledge and support for esthiticians and students in training, like myself! Do you have any specific recommendations for extra courses and educational materials (preferably free or cheap, if possible) that helped you during or after school? I ask since I am currently doing distance learning and it has been tough to get the most out of the program from home :( Thank you so much in advance and I appreciate you and your channel so so much
As an opinion from a 39 year industry perspective. Please stop raising your tone of voice through out the time speaking. It is very disconcerting especially when dealing with mature (40-65) clients. To us it sounds childlike and may make it difficult to take your advise seriously.
LOVE U GUYS SO MUCH! Hope this video helps since education is harder to come by these days. Please drop something you took away from this video in the comments! 💘💘💘 thinking of you all!
Thank you for emphasizing on the fact that there’s only a limited amount of time in school, we were barely Taught about skin types and conditions and what to look for
Agreed, I didn’t made official school, not needed in my country if you don’t do lasers etc. I am a facialist, i have thousands of hours studying skin and a lot of money invested on private courses, the reason i never made official school is because i have no interest in doing nails, waxing, micropigmentation etc, and i found insuficient the training on skin itself, with that saying i consider myself to be a profesional in my area and can guarantee i dont lack any knowledge compared to other professionals who did the official training ( all areas of esthetic ) .
@marisa morais OMG thank you i needed to read this !! 🙏🏻 i am in the same exact situation where am kind of lost and dubious about the whole idea, i keep saying to my self that most people need experts with diplomas and i don't really have one..
@@marisamorais3150the same for my country may I ask which courses did to you to be knowledgeable when it comes to being a facialist?
Same!!! I feel so unprepared for a real
Job because we did not learn much about the skin!
I NEEDED this. I am in school and this makes me feel more confident.I am def going to be binge watching your videos:)
Love youuuu!!
SAME! They don't go in depth enough at school. They just throw you into it.
I'm not an esthetician or studying to be one, but I am looking to start a skin care journey. This was really helpful for me as a client because I didn't know what to look for in an esthetician.
Awww I love this
i just started my first job as an esthetician & this is so helpful! i def feel a lot better after watching this
I finished Esthetician school and passed my boards right after the Covid Pandemic happened, last July/August. I've been too scared and nervous to actually get a job yet, but I just started my vaccine process and watching your video has been very encouraging as well. Thank you so much for the refreshers! ♡
I’m in esty school and tomorrow is my first day having real clients and I’m soo nervous I’m such an introvert and have no idea how to engage in conversation I freeze up and don’t remember anything lol I’m so nervous about the consultation
How did your first day go!
@@marilynsanchez1732 it’s been pretty good !I’m still nervous when I have a client I feel like I know what to say but when I’m face to face I freeze up
I just started following you, I want to thank you for all your amazing videos and how helpful you have been. I have been an esthetician for a year now and watching your videos has really allowed me to step into my confidence in what I do. Thank you for all the amazing value. I can't thank you enough.
Oh my gosh. Tears. Thank you so much for saying so Carina, it does not fall on deaf ears :) keep up all the hard work !!
This was really needed
You are amazing
I'm learning a lot from you thank you
I’m actually in the process of starting school soon! Eeeepppp I’m excited & nervous but luckily I already work in the dermatology field! But these videos are very helpful..thank you!!
This is something I needed! We didn’t get a lot of this while in school we did the same consult on the same person
Devanie Calhoun I totally agree. I am going to do a podcast episode with one of my teachers of advanced esthetics to learn more as well.
Today was my second day of esti school and we are going to start practicing skin analysis on each other tomorrow! :) so excited you uploaded this I have LOVED your videos for so long!
Jessica Biewer yay! Did it help? Aw thank u SO much!
I just found your videos and I'm obsessed! Thank you so much for all the amazing content you've put out! It's sooo helpful. I've been in school for about 2 months and loving it. I shared your channel with my classmates and also my sisters haha. Your videos and instagram are inspiring me so much! I loved how in this video you emphasize being warm, professional and understanding of your clients. Also setting expectations and getting on the same page. Super great advice! Thanks Tess!!!!
oh my gosh! You're so welcome! i cant thank you enough for sharing! I hope they provide some value. let me know if theres anything yall wanna see!
Very helpful. Thanks :)
Subscribed! New esthe here and I’ve been building my clientele. I always felt like I was missing something in my consultations. This video broke down everything, will def implement these tips thank you so much!
Thank you so much for doing this Tess! Definitely will help us new estis tremendously. You’re an amazing woman and mentor. Thank you.
Tina Maire THANK YOU. I love you so much!!!
Tess Zolly ✨🖤
U just gain a subscriber I love the way you detailed your information
This will help me go far in my career
I want to become one of the top professional esthetician and consultant I believe you can help me through
This is a fantastic video thank you so much for thinking of us who went to school during pandemic. You were really informative and clear in your explanations. ❤️
I am FINALLY licensed and working in a salon after beginning school in March, two weeks, before shut down. I feel now that I’m getting the flow of how I interact with my clients in the treatment room but I never put a lot of intention or thought to what happens before. I’m ready to practice these tips with my future appointments thank you 😍✨
Ohh I love u for saying that! I wanted to provide education in the pandemic for you all.
CONGRATULATIONS 🤍🤍🤍
I start Esti school next week and I'm soooo excited 🤗
I am starting esthetician and makeup at Paul Mitchell in November and all of the videos are so inspiring and helpful!🎉
Wishing you so much luck beautiful! Thanks for tuning in :)
I'm watching this to prepare for my very first client today in esthetician school. Thank you for the warm and calming advice to ease these nerves
So glad you dont talk so fast like some of them 👌
I’ve had a couple concussions lol so I kinda talk slow
wow just wow! that was beautifully explained. thank you
Thank you beautiful 🥹🥹
Keep putting us on! Thanks for the information 😘 great video.
Aww haha thank u so much 😀🤍
Your videos are so real and helpful. Ty!
Thank YOU
you did such an amazing job explaining everything in this video. super helpful, thank you!!!
Hi Tess! Thank you for this video. I was wondering where to print/order a Client Intake form? I’m starting out soon. Thank you!!
Thank you for this video! It was super helpful and i took plenty notes lol! I’m a new esthetician and i just started working at Hand and Stone. If possible it would be really helpful if you could make a video on contradictions and counting education for estheticians.
so glad I found your account. I am currently in school becoming an esthetician. I appreciate you making content that allows me to feel more comfortable being new.
Do you fill out the form while asking them the questions or have them complete it, go over it in front of them and ask additional questions? I find i get way more info filling it out myself while asking, not sure what your opinion is. I also feel weird sitting there in silence while they fill out their form. I have the fill out their personal info name address etc and then fill the rest out with them.
Tess please start making videos again… where are you? I was so happy to find your videos but these ones all made while ago… I’m pretty sure that now you have much more to tell and show us. Thank you so much for your time. Thank you for great, amazing content!
I love you bby!!! What kind of videos do you want to see?? I have some new ones! Make sure you subscribe if not already!! I’m so down to make more!
Really helpful.... thank you so much
We don’t learn so much details in school
We really don’t learn enough. Thank you 🥺
I really appreciate you sharing this. I started working as a beauty therapist a month ago, and I have been struggling to find out how can I be a good therapist for clients. This is so helpful and what I wanted know!!
I’m a current student! Covid is crazy, NO STEAMING! Loving every step so far, developing a hard wax bias.. utilizing your videos almost daily!! Thank you so much!!!!
Thank you so much! I'm on my 3rd week of esti school and I love it!
Jennaration_diy I’m so happy for you! Congrats 💘💘
@@TessZolly Thank you! 💕💕
Random question Im not even in skincare like this but if a client says they like a certain product, is it acceptable to (ofc ask the client) but google the product and look at the ingredients? because their are so many brands and specific products but how could you possibly know all of the ingredients?
Oh yeah totally!! We are always looking into the ingredients and products. It’s also important to know as a professional that a products quality is more than just the ingredients however. The formulation is just as important and that’s something we can’t always look up. That is why I tend to recommend professional product and recommend those in a clients routine bc it speaks to the quality, ph, % of actives and overall formulation.
Love this! Currently a student and this very helpful and informational 💕
I am so glad to hear that. Keep going you are so strong!
Thank you so much Tess! As a soon to be LE in Colorado I love all of your content, it is so helpful!
Dahlia and Sage Makeup oh my gosh thank u so much. So happy to be able to help.
Who can recommend me an intake form? BTW great tips, I really appreciate it
How much time do you recommend setting aside for a consultation?
i like to have a thorough hour consult and youll want 15 min before and perhaps 30 after to create a plan or do what you need to do for client care! however i know some providers do 30 min consults!
i will definitely save this video for the future! i am currently in school & this is so helpful! I also make videos if you guys would like to check me out and support i would appreciate it!!
Thank you
2:40 the video starts
2:57 greet your client (feel welcome)
Greet by name and let them know yours
6:20 intake form
in school right now and it really is a struggle but staying motivated !! love your videos :)
Awww thank you honey 🤍🤍🤍
6:00 I'm not even receiving a treatment here and feel so at ease - my first time anxiety is melted away.
Thank you so much for your videos. You have great content. New subbie!!!
Thank you Tess, for all your tips! You are such a sweetheart!❤
How do you respond during a consultation when you ask about skin concerns or what improvements they would like to see on their skin and the client responds that they have no concerns or specific needs, are happy with their cosmetic product and would just like a good facial? At this stage I find it difficult to work with that type of response or to discuss products with them. Any advise would be appreciated.
I normally just respond like "okay great so it sounds like you're really just wanting to relax and unwind?" And if the client agrees I of course cater to their specific skin type and focus on the facial, neck & shoulder massage. After the facial I might point out a few things I noticed and let the client know what services i offer as treatment for them. (If needed/wanted) in the future
Work with me ! Please ❤️❤️ I just want to be at my best
Can I have a link to your consent forms?
Super helpful, thank you!!!
Wow this is your studio I have this pinned on Pinterest lol
Question , What if a client comes back And they have gotten more acne from certain product? Just in case
It’s normal when clients are changing from otc skincare to professional products to experience a little purge from cell turnover! Let them know in advance it can happen. It’s always good to keep the line of communication open! If you can offer them high frequency that’s great!
Hi Tess this video is really helpful. Looking forward for more videos for consultation
You’re so welcome! I’d also suggest checking out my podcast episode w Jan Marini. It’s called The Treatment Room!
🙏🏼🙏🏼🙏🏼 so helpful! Thanks, Tess!
Needed this thank you im currently studying
Great advice as always Tess! Thank you sweet lady. I took some notes in preparation for school starting the beginning of October!!
Alicia Mills you’re the cutest. I’m so glad it helped. I’m excited for u!!
Thank you so much 🎉
Binge watching your videos ♥️🥺♥️
Omg 🥺🥺
Hi Tess! thank you so much for providing your knowledge and support for esthiticians and students in training, like myself! Do you have any specific recommendations for extra courses and educational materials (preferably free or cheap, if possible) that helped you during or after school? I ask since I am currently doing distance learning and it has been tough to get the most out of the program from home :( Thank you so much in advance and I appreciate you and your channel so so much
Chelsea Latteri thank you so much beauty. YES- I have a video on my fav online courses. I will link it in the description for you!
@@TessZolly greatly appreciated!! Thank you! :)
have lovedddddd watching your YT game grow!!! so much yes in this video
jackyzuzu thank u boooo my yt miss u 😘
Thank you so much 🥰❤️❤️❤️❤️
Excellent thank u
Very very very helpful
Love this vid ! Thanks for the knowledge!! Can you show us your most popular treatments and your favorite tools?
jacqueline vargas you’re welcome! I wish but my spa is closed. I do have a few vlogs you could check out! :)
Tess Zolly Thank you 🥰
Do you recommend the use of a skin analysis machine if so which ones
A woods lamp is awesome
YES SO MUCH LOVE 💛💛💛 GREAT VIDEO & CONTENT 😘
You're the best!
Thank you!!!
❤
❤️
Thank you for this! Super helpful, Tess 🥰
Lauren Miehl Lauren 💘💘💘 I’m glad to help beautiful. Miss you
Tess Zolly 😘😘😘
As an opinion from a 39 year industry perspective.
Please stop raising your tone of voice through out the time speaking. It is very disconcerting especially when dealing with mature (40-65) clients. To us it sounds childlike and may make it difficult to take your advise seriously.
As Brenee Brown would say, if you’re not in the arena, I’m not interested in your “opinion.”