This week, I went with my daughter to help her purchase a used car. When I told the salesman that we wanted to get a mechanic to inspect it before signing the paperwork, he acted like we were crazy and that no one had ever done this before. He didn't want to let us do this because our mechanic might secretly remove parts from the car. When I told him that we were going to leave, he agreed to "talk to his manager". Sure enough his manager agreed. I was also assured that I was wasting our money since their mechanic had just inspected it. Did we waste our money? Nope. Our mechanic discovered that all four brake rotors needed replacement. When we went back to the dealer, they agreed to replace the rotors. Not the most expensive repair but still would have been more money than what we paid our mechanic.
I worked previously for a used car dealership. Before anyone gets uppity, the dealership was actually honest. NO used car D allows a 30 day return, but this one did. It is common knowledge for customers to bring their own mechanics and we leave them alone, for the most part. We know certain "by hire" mechanics on facebook and Craigslist in our city because we see them all the time on our lot.
In Australia each state has like a AAA. They do independent vehicle tests. The tests are comprehensive and well documented. My daughter was looking for a ute, long story short what looked good on the web add (in another state) was a piece of junk! Money well spent
That's a scenario where if you go back, you tell them that because they were dishonest with you, you will never be doing business with them. There are plenty of people selling cars, don't reward the liars.
I agree and that has been my practice, until my most recent purchase. There are times when one may want to gamble and take advantage of an opportunity. Got a very young, in terms of miles, sedan that is 19 real years old. Seller wanted cash, I happen to have it, the amount was low enough that repairs could double the purchase price and the vehicle would still be a great deal. That's the first time in my life I encountered a smart wager like that. So I jumped at it. The outcome was great. It has a locked up AC compressor and an O2 sensor throwing a check engine light. Both even if I had a shop address them are minor costs. Car has minor breakages due to age and light use, nobdome light, seat control panel loose, etc... all easy fixes as I feel like doing them. The 60K mile power train is an near new condition. So, it is not completely crazy to post inspect, but most often is.
@@RickJohnsonI don’t think it was in an accident as much as I think it has seen a fare share of steep drives and curbs that lifted the front plastic bumper cover. Having been around a lot of used car dealerships alot of them have a in house body shop or “guy” who will respray a front end do to rock chipping bugs etc. same with door jams and handles, they are always getting nicked from careless owners. The door handles and the area just behind on the door get scratched to shit because rings and for some reason people who can’t find a key hole to unlock their doors. All of this looks like normal wear and tear with some lipstick tossed on for a sale.
As an electrician who helped build a carmax, they are a fancy used car dealer. Just like any small dealer buying insurance cars and not reporting the repairs, then selling them.
Carmax had a car similar to mine for sale at$14995. I went to inquire about selling them mine. I did all the kbb, Edmunds true car, research. My car wholesaled at $11,900 ish mid range. Imagine my surprise when I was offered $7000. I ended up selling it to a local dealer for 11,5. Carmax buy back is a scam.
@@thequietman9464 That's is because they want to buy it so they can blacklist the VIN from their system, knowing they can get that wholesale price back at auction. Them paying out 7K, is worth it to them to check it out , see if it meets their standard, and if not, punt it to auction after blacklisting it in their system so no other CarMax buys it.
Ray said the report said “ no reported accidents,repairs “. I traded in a 98 Taurus that had been in a small front end fender bender , guy backed into my car , they checked Carfax , no report, and it was their dealership shop that did the repair , so there goes that validity. Stay safe Ray , have fun .
Yeah not all shops or even dealerships Report Information to carfax which makes them useless. But they sure do like to Provide them for Information to potential buyers lol @russelbaird3342
Mazda has had a recall out on all CX5's for a known issue of fuel tank filler necks and hoses breaking/cracking during wrecks/collision. Might want to check to see if this car was done. Might be the filler neck or tank leaks when being filled or full of fuel.
BassBass: "By the amounts of suspension parts replaced, it was not a small hit." ; Those were my thoughts, too. At the end of video, Ray also showed the beige color paste to fix the rubber/plastic fender. Good video, Rainman Ray's Repairs. ✔👍
Yup, never trust a carfax report. I bought a low mileage Kia from a big name Kia dealership. Got it home and noticed the rear driver's corner color looked a bit different from the rest of the car. After a closer inspection, I had found that corner was hit in the past. Even the trunk itself was crooked. I also discovered the inner fender liner on the front passenger side was missing. Supposedly, they removed the liner because it needed a new one, but there was a parts shortage. (And they sold it like that anyways?) Luckily for me, the dealer took the car back. Always try to get a pre purchase inspection.
I had a fuel leak that only occurred when gassing up to a full tank. Upon closer inspection, the supposedly new fuel pump a shop had installed just a year or two earlier (and charged new pump price for) had self-destructed with old age. The plastic top of the pump had become brittle,.turned yellow and cracked several places. No smell of gas or sign of a leak, except when full.
My 2 cents. I experienced a gasoline smell once in my new Subaru Outback because I overfilled my gas tank. Too many clicks 🤣. Never happened again. Maybe she overfilled it and had a momentary gas smell.
Having been down the rabbit hole with Carmax I can tell you that: 1. They don’t have their own maintenance department. They farm all that out to the lowest bidder. B: They suck. It’s a long story but the end of it involved attorneys and me threatening to go to the local news station to tell the world how poorly they were treating my son, a US veteran on active duty. The kid got a full refund but it took 6 months.
If the car was advertised as accident free/never took hit/damage; Sounds like a reason for return to sender/seller action. By the amounts of suspension parts replaced, it was not a small hit.
Suppose it depends on sales price...IMO. If they got a good deal, then just move on from the accident repair. But, that is also why CarMax has a NO questions asked return policy.
Glad to see your old school “anality“😂 about battery connections remains solid over the years dude! Appreciated your attention to this issue as new car’s modules rely upon very good battery connections.
I had a car suffer severe electrical issues due to not properly inspecting the battery positive cable...some leaky battery attached to it in the past had leached acid down the cable and it was giving me all sorts of weird power issues for years until dad and I tried to snug down where it connected to the starter motor and the wire just snapped...
I have seen a number of vids where the vehicle has been involved in front end collision to the extent that the air bags had been deployed. The more unscrupulous repairer had cut the pretensioner circuit, installed resistors in the pretensioner circuits to trick the system and cancel the warning light. This results in non-functioning pretensioners. In the case of another accident, the driver and passenger may be exposed to potentially more severe injuries. Indeed there is a current case (in the USA) where a person bought a second hand vehicle. The person unknowingly bought a collision repaired vehicle that had the pre-tensioner circuit circumvented and airbag replaced with a non OEM unit. The person was involved in another accident and was unfortunately killed from severe injuries due to injuries sustained from airbag cannister shrapnel. It might be wise that (during pre or post purchase inspection) if it is evident that a vehicle has been involved in side or frontal impact, pull the internal door trim, 'A' pillar trim and airbag and check for correct bags and untampered functioning pretensioner and airbag circuits.
We sold our 2006 Toyota Avalon that had been hit in the left rear quarter in 2007. I ran a Carfax on it and it showed no accidents. When I sold the car, I gave the buyer the Carfax and showed them photos of the damage, then told them if the damage had been really bad we would have dumped the car in 2007 and not 10 years later. They bought the car. My son had a Civic that had been to the body shop several times, one fairly major. His Carfax was clean too. Carfax may have some value, but it is highly unreliable.
Sometimes the Carfax won't show an accident if the people didn't file on insurance and just paid for repairs on their own. At least, that's what I've seen. Many folks will get in an accident, but not want to report it to insurance so their rates go up. Or, the person that hits them doesn't have insurance and doesn't want a report and says they'll have it fixed or fix it themselves if they just don't report it. Seen that done before, also. A friend of mine was in an accident where the driver was drunk, and a friend of his, and begged him not to report it, and said he'd pay to fix it at a local shop out of pocket. Then, there are those auto shops who someone takes their vehicle to have things done, such as the replaced sway bar links, struts, control arms, etc. and the mechanic does something to mess it up themself, and takes or fixes it so no one knows. So, those don't get reported on Carfax reports, for the most part. Who knows. This car might have had any of those done, and Carfax won't know. Dealerships finding people wanting those Carfax reports are getting harder to deal with, and doing what they can to keep a report from showing up about an accident, even to the point of in house repairs before selling. Cheers
Tip: Get a "Pre" inspection to potentially save thousands of dollars in unexpected repairs by refusing the car or negotiating a lower price. A "Post" Inspection just tells you how bad they lied to you and your stuck with all the unexpected repairs. It's closing the Barn door after the horse ran out.
Not so much. Most states require used cars to be sold with some form of customer protection. In Michigan it’s 30days from purchase date. So you can buy the car and then get the inspection.
An accident wouldnt be reported if the vehicle was owned by a rental company. Most rental companies are self insured and dont have any obligation to report any accidents.
What's interesting is that they reused the same cloudy headlights after the bodywork. That indicates work on a budget.... On newer cars, you can often see driving history. Very fun to look at 100MPH test drives and Uncle-Jesse donuts before the car changes hands.
Have you prices a headlight cluster assembly? A stupendous amount of money for an injection molded block of plastic that probably cost a few dollars to make.
My first and last trip to CM. Wife was looking for a Jeep GC. Driver’s side door and rear door had hit each other in a collision, likely front collision. Good paint match and body work, but they didn’t touch up the doors. The salesman acted like he had no idea what I was talking about. Price was about 10% too high anyway.
Carmax has a 7 day return policy, hopefully your customer still had a chance to use it. I just bought a used Mercedes from the Ocala office. Car was filthy, had the check coolant light come on before I got home, and was missing the DCT transmission fill tube cap. They just told me to buy the parts and claim a reimbursement from them. Fixed the leaking oil cooler feed line that caused the coolant light, found the cap in the pan under the motor, polished and waxed the car. No plans to ever go back to a Carmax again.
oddly enough, my father did buy a "new" Mazda 3, and not long after he bought it the paint started flaking off, revealing a different paintjob underneath. Apparently, the car had been damaged, was repainted, and this was NOT disclosed because, and I quote "it happened on our lot".
My daughters friends Mazda leaked if she filled it after a long drive then parked it. She drove about 70 miles on the interstate to work and would fill her car up at the gas station when she was almost home. I told her to try filling it 3/4 to see if it still leaks and or fill it in the morning to tell the mechanic what it does. Only leaks if she filled it after a drive and parked it. Mechanic cannot find the leak, she lives close to the dealership so I suggested she ask them if she can park it by their building every night see if they "find" the leak, they replaced lines and did fix the leak. Having a leaking car around all the EVs they have was not a good idea even to them.
Ray - with those aftermarket battery clamps, you only need to tighten the clamp nut just tight enough that you can't move or rotate the terminal - overtightening it is no good - watch how much the entire terminal post flexes when you are reefing on that nut. That flexing can cause internal battery damage where the post can separate from the internal cell connector bars.
Best thing a person can do to protect themselves is take that car to your mechanic. Whatever the cost of a pre inspection will well be worth what may be found post inspection. CYA people, listen to your mechanics.
Best thing is knowing about cars and outright refusal to buy anything built after 08. 1) Newer cars can take control of the vehicle from the driver. Don't trust your life to a robot 2) handing a mechanic a car that he has never laid eyes on before and expecting him to be able to find what's wrong with it in a couple of hours is like expecting a goose to lay a golden egg. It's absurd
@@danielventura8073, if that’s the case then they can forget about myself ever stopping there. Picked up a 2016 Ford four years ago now, and I had it checked out by an independent shop. The important part to mention is I bought this from a Ford Dealership. So in my opinion is if I can take a used car to be checked out when own by a new car dealer, then Carmax has no reasonable excuse they could come up with in my humble opinion.
Wow they didnt even Flaten the Ground wire Connector after it was cut off that is a shoddy repair. nice work Ray so much cleaner on the Terminal repair 18:20 @Rainman Ray's Repairs
Experienced a gas leak (on a Ford), only when the tank was fully filled. Second thought, the aircon would leave a puddle of condensation, after a trip.
I was thinking the same except add to the fact that a vent valve should open when the car is parked. Then apply the summer heat and park on hot concrete and the gas expands. The canister should catch the gas but if it is compromised then you have found your problem. Don’t overfill the gas tank on a hot day. If the vent valve does not open to vent the pressure then it could leak somewhere. A code should show up if the vent valve is stuck closed.
When we bought my wifes tucson from carmax I told them the cliper on the left front was locking up and not releasing properly. They aregued with my wife and then I showed up. I am a technician as well but I figured it was under warranty so id let them mess with it. they replaced pads which I said won't do much and they would wear out quickly two weeks later smoking from the tire. They changed the rotor and pads again. The guy blatantly told me I had no idea what I was talking about. I asked him to explain why I would have surface rust on the exterior of a "working" caliper. After some exchange I decided to fix it myself and it has been a great car.
You can see at 0:48 the fuel gauge is full. I bet someone overfilled it. Probably when they got it home whatever overflow hadn't leaked at the pump when filling, sloshed around on the drive home.
That weak motor mount could be the cause for a concern of vibration. High speed and low torque, ie: 70 mph at 1500 to 2k rpms, can and will cause a vibration when light pressure on the accelerator pedal is applied.
Yep, you can damage the charcoal canister and other things by trying to overfill it. People don’t realize how much damage they’re doing to their car when they keep clicking the pump. There have been improvements to prevent some of the damage, but it’s still can happen
@@michaelrobbins9679 I pump more than when the pump stops (sometimes). I have an 07 Monte and my roommate has a 2010 Camry... if the pump stops at $XX.95, I'll round it up, as the few cents is only a very small amount. But most of the time I don't. I've even told my neighbor that she should stop doing it because her MIL/Check Engine light came on and Autozone/O'Rileys did a code scan and it said that she had a evap system issue. The MIL went off and she stopped trying to pump after the pump shut off and the MIL hasn't came back on (as far as I know).
Not a car max, but I did buy a new, with 23 miles, Nissan Sentra. At 300 miles, realized it needed new wiper blades ( we had a lot of rain, but still weird). When I went to lift the wiper arms, they wouldn't clear the hood, even when it was open. That was when I realized the hood was misaligned. As were the quarter panels on the front, and the drivers side door. Then I realized the paint didn't quite on the drivers side, and there was over spray. I went back to the dealership because in the report they gave me it said it had no damage and was new. Turns out it had been damaged by someone on the lot and they had run it through their body shop. They wouldn't take it back as the "sale was final". But they did cut me a check for $7300 for not disclosing it to me. I've owned that 2017 Sentra since January of 2018. I just rolled 28,000 miles in August (I live 10 miles from where I work, and do a lot of work from home). It has been an amazing vehicle. I used the money to pay down the vehicle, and had it paid off after 2 years. I'm worried about the CVT issue, but I follow my owners manual for service, so hopefully it holds up!
I have purchased 2 cars from CarMax and both front bumper covers were repainted due to bug and stone damage. They also replaced any worn tires with new. I think most of their cars are off lease and rental cars.
There is a remote possibility that the new owner over-filled the tank, flooding the canister and causing it to vent a small amount of fuel. I'm not sure this car would do this.
We had our 2010 Buick Enclave in for a timing chain, but when the mechanic took it for a test drive after replacing the chains, the chain blew apart. Ruined the engine, of course. They had an agreement that stated they would put a NEW engine in. They were at fault for that one. Turns out, they put a reman engine in. That was the start of it. The alternator wasn't tightly connected. I complained of a fuel smell. They checked and said they didn't smell a thing. Surprise. A few years later, the engine broke down in a major way. As I was working on it, I found that they had not connected the heater hose correctly. I just pulled on the hose and it came off the connector. It could've fallen off while driving easily. Surprised it didn't. There were other small things wrong, not worth mentioning here. But getting back to the gas smell, I found that they got cheap and reused the high pressure fuel pump lines. That's why I smelled gas. Those lines are one-time use lines. If you reuse those lines, they can leak in a mist so fine that the only tell is a gas smell. I don't think I will ever take another vehicle to the dealer again. The only reason we took it there in the first place was my wife had a warranty on the vehicle. Otherwise, I would have done the timing system myself. Judging by the workmanship from this dealer, we may have avoided all this if I put it in my garage and done it myself. BTW, pre-2019 GM 3.6's are absolute junk!
Carmax always scares me. I would never buy a vehicle from them. The young lady should bring the car back with a lawyer and this video. I wonder what they would do? Thanks Ray and crew for a very informative video
My only experience with Carmax was a very positive one. However, I was selling my car, not buying one. I sold my 15 Mustang Ecoboost a year ago, and they gave me $4,000 more than the Ford dealer I bought it from! The whole experience was very pleasant from start to finish, and they paid me right there! Then I had to call my wife for a ride home...
FWIW the clear on that particular shade of red is a pearlescent paint, which means that it is what has the flake in it, rather than (or more likely, in addition to) the base coat. its what makes it so pretty in the light.
I bought a used Ford from a Chevy dealer many years ago. I saw repairs and questioned them. They pulled up a car fax report saying no damage, i said to try again with the correct VIN as your report is for a Chevy. They reran the report and showed no REPORTED damage. The radiator support was replaced and the entire left side of the car was repainted and not recently either. Someone paid cash to keep it a clean record for increased value. I bought it anyway (still have it more than 10 years later). Its not a daily driver so i wasn't overly concerned when i got it. Mechanically its a good car.
Hi Ray, regarding the shudder or vibration. On my Mazda 3 I just had the A/C compressor replaced for the second time, first one went bad after 2.5 weeks. However when it went bad, I was on the highway coming home and the car developed a shudder that was pretty intense. No pulling one way or the other but here's the trick. The A/C stopped working and was blowing warm and soon as I turned the A/C off, the shudder went away. Whether the car was moving or stopped the shudder appeared every time the A/C was activated.
Long ago I was about to purchase a large SUV from a large lease company. Sales person said I should get it inspected. Sales person told me to find a dealer and he would take it to them. Reort came back with list of items and cost to fix. I declined to purchase. Best $99 I ever spent.
Bought a car from Carmax last May, thing was in pristine condition. Took it to my mechanic for a pre-purchase inspection, he only found a missing bolt on a plastic skid plate and a missing cap on one of the AC valves. Transaction went great, still loving the car. Not sure what the deal is with that Mazda, kinda looks like maybe the previous owner fixed it themselves/didn't go through insurance then sold the car or something
I'd prefer a pre vehicle buy inspection. Once you've bought it it's too late. Maybe a check before warranty runs out, but In my opinion all of that you should get inspected BEFORE you purchase a vehicle 😊
Ray you spotted the damage from the wrecked car(new strut new and other metal parts) The damaged motor mount could have been accident related. It might be time to go to carmax and negotiate maybe
For this Mazda Red, it is common to mix some metal flakes into the clear coat to get the desired color effects. Otherwise, a repair shop won't be able to color-match the factory paint. As beautiful as this red paint is, it's a real pain to repaint.
G’day Ray I have 2017 Atenza wagon 6 and touch wood have not had any mechanical issues with it . They are a great car especially the latter models and it still looks as good as the day I Bought it. Regards John
We have carmax here. I thought that they low balled the offer on my car. Nice showroom. Had some sporty cars at that time to include corvette and Mitsubishi Evo. Was some years ago. Since I didn't buy from them I don't have any experience with their used cars.
When buying a used car, people should get a pre-buy inspection. Any reputable used car dealer should let this happen without argument. Besides the front end body repair, the car looked pretty good. Great video! Thanks
You know Ray, for as much as you preach about pre-purchase inspection, but it seems you have been doing quite a few post-inspections since stating that 😂
Hope this car got properly registered. Carmax has had problems in the past with that. Incomplete carfax reports are the norm. not the exception. Nice looking Mazda.
Anyone ever look at a vehicle in black & white? I had a Chevy dealer repair my truck after taking a hit in the bed. They did a great job and I left happy, but I saw it months later through a B&W security camera and my jaw dropped. Anything that as repainted showed like a neon sign. It looked great in color, but the repair was very obvious in B&W.
Yes do a pre purchase inspection but make sure the shop knows what they’re doing. I had my shop look over a truck I was buying and they missed that the AC wasn’t working. It was in winter so I couldn’t properly test it but they had a heated shop so they should have caught it.
Hey Ray! I love watching your videos and while I'm no expert check out around 12:32 when you looked at the filler hoses, it looks like the plastic hose clamps are sitting loose on the pipe instead of the hoses.
I believe these may have been known to have leaks at the high pressure fuel rail and/or injector seals. When that happens you can smell fuel through the vents usually. But it doesn't have to happen every time. Some VW engines had this issue as well. So if she still smells fuel intermittently, it is probably worth looking closely at the fuel rail.
I purchased a car from Carmax about a year ago. I went to the dealership with three cars I wanted to test drive, and all three of them had issues that should have been caught during the reconditioning process. I'd grade them a B+ for the overall dealer experience, but a C on car quality. Just average.
CarFax generates their reports on cars from both police reports and insurance claims. So if the accident didn't do damage to property and done out of pocket, there is no way CarFax would know about it. Auto body shops do not report when they do damage restoration to a vehicle.
307th! Ray, Lauren,Dave and Justin. Pre-purchase inspections are the way to go. Saves time, money and aggravation in the end. Roger in Pierre South Dakota
For what its worth I bought a car from CarMax in 2019 and was 110% satisfied with the service. A couple of days after I bought it, it had a flat, so I called them up and since I wasn't near the CarMax they said bring it to a local shop and send them a copy of the bill and they'd reimburse me. I ended not doing that because it just ended up being a $25 patch. Any used car from any seller has potential to have some hidden dark secrets . But I'd buy from CarMax again.
I'm normally an optimist and a trusting person, but Ray's recent parts problems have changed me, making me question things. I wonder if Carmax didn't find anything wrong because they fixed what was wrong, so they wouldn't have to take the car back.
Carmax has had a lot of problems the last few years including customer complaints and not delivering on cars purchased by customers! Definitely have to watch these guys carefully if you look at buying one of their cars.
I know you are trying things out with the thumbnails but I almost scroll past them since I’m so used to seeing your shop or you in the thumbnail. Just wanted to provide some feedback. Keep up the good work!!!
Had a vehicle come in for a gas leak. I found no gas leaks. They came back a few days later and stated that it's leaking now. The customer was throwing a hissy fit. It was leaking water from the weep hole for the evaporator core 🙄. Not even an apology.
The pre purchase inspection is key. However the damndest thing is if you don't have a trusted mechanic you are screwed when buying a used car. It's so difficult to tell and the dealer sure as hell is not going to tell you. Last week end I went to look at a Lexus LX, used at a dealer. the carfax stated 2 "minor" damages. I asked the dealer and they told me they could not divulge what the damages had been and that they didn't know. I knew the vehicle, from it's history had only been serviced at 2 dealers. And the dealer selling the vehicle was the originating dealer so i knew they had to know. I walked. Can he get his money back if they didn't disclose the obvious collision it was in????????? PS; I did but one of those paint meters on Amazon and took it with me that day. The thickness on the right rear was way different than the adjacent panels by A LOT!!!!!
ray, on the loose battery terminal, back the terminal nut off and put a washer on the bolt you will gain enough room to tighten the terminal. no need to replace terminal
This week, I went with my daughter to help her purchase a used car. When I told the salesman that we wanted to get a mechanic to inspect it before signing the paperwork, he acted like we were crazy and that no one had ever done this before. He didn't want to let us do this because our mechanic might secretly remove parts from the car. When I told him that we were going to leave, he agreed to "talk to his manager". Sure enough his manager agreed. I was also assured that I was wasting our money since their mechanic had just inspected it. Did we waste our money? Nope. Our mechanic discovered that all four brake rotors needed replacement. When we went back to the dealer, they agreed to replace the rotors. Not the most expensive repair but still would have been more money than what we paid our mechanic.
Nice work investigation today is a must B 4 thousands have to be spent
I worked previously for a used car dealership. Before anyone gets uppity, the dealership was actually honest. NO used car D allows a 30 day return, but this one did. It is common knowledge for customers to bring their own mechanics and we leave them alone, for the most part. We know certain "by hire" mechanics on facebook and Craigslist in our city because we see them all the time on our lot.
In Australia each state has like a AAA. They do independent vehicle tests. The tests are comprehensive and well documented. My daughter was looking for a ute, long story short what looked good on the web add (in another state) was a piece of junk! Money well spent
Now imagine the people who buy a HOUSE and don't get an independent inspection before signing...
That's a scenario where if you go back, you tell them that because they were dishonest with you, you will never be doing business with them. There are plenty of people selling cars, don't reward the liars.
Audio sounds great Ray. Pre Purchase inspections. Please folks, pay your mechanic a $100 for a check before you trust any dealership.
For some shops if you use them frequently, they may not even charge you. Even they do charge you some, get yourself that peace of mind.
If only it was 100 bucks, it's 250 or more.
I agree and that has been my practice, until my most recent purchase.
There are times when one may want to gamble and take advantage of an opportunity. Got a very young, in terms of miles, sedan that is 19 real years old.
Seller wanted cash, I happen to have it, the amount was low enough that repairs could double the purchase price and the vehicle would still be a great deal.
That's the first time in my life I encountered a smart wager like that. So I jumped at it.
The outcome was great. It has a locked up AC compressor and an O2 sensor throwing a check engine light. Both even if I had a shop address them are minor costs.
Car has minor breakages due to age and light use, nobdome light, seat control panel loose, etc... all easy fixes as I feel like doing them.
The 60K mile power train is an near new condition.
So, it is not completely crazy to post inspect, but most often is.
It’s crazy. People do it backwards. They buy THEN go to a mechanic and ask “is anything wrong with this car?” /facepalm
@@drake6143you're getting screwed
If there was a CarFax report showing no damage, this should qualify for the buyback guarantee.
Maybe...if you want to... But are imperfections in the paint job, that the buyer never noticed a good reason to reject an otherwise nice car.
Going down the road at 55 mph nobody can tell that it's there.
@@108gk The bigger point is that the price of the vehicle likely didn't account for diminished value incurred by the accident.
@@RickJohnsonI don’t think it was in an accident as much as I think it has seen a fare share of steep drives and curbs that lifted the front plastic bumper cover. Having been around a lot of used car dealerships alot of them have a in house body shop or “guy” who will respray a front end do to rock chipping bugs etc. same with door jams and handles, they are always getting nicked from careless owners. The door handles and the area just behind on the door get scratched to shit because rings and for some reason people who can’t find a key hole to unlock their doors. All of this looks like normal wear and tear with some lipstick tossed on for a sale.
@@stevegriffith8680 add the bent rim, and I'm inclined to agree that it jumped a curb.
As an electrician who helped build a carmax, they are a fancy used car dealer. Just like any small dealer buying insurance cars and not reporting the repairs, then selling them.
I assure you that is not correct. Carmax does not buy wrecks to rebuild.
@@danielholter1861 Pretty hard for them to do so when Buy Here Pay Here is buying all the salvage titles.
Carmax had a car similar to mine for sale at$14995. I went to inquire about selling them mine. I did all the kbb, Edmunds true car, research. My car wholesaled at $11,900 ish mid range. Imagine my surprise when I was offered $7000. I ended up selling it to a local dealer for 11,5.
Carmax buy back is a scam.
@@thequietman9464 That's is because they want to buy it so they can blacklist the VIN from their system, knowing they can get that wholesale price back at auction.
Them paying out 7K, is worth it to them to check it out , see if it meets their standard, and if not, punt it to auction after blacklisting it in their system so no other CarMax buys it.
"As an electrician who helped build a carmax" 💀💀💀
thumbs up for german viewers support." Das ist nicht gut, das ist Scheiße."
i'm loving it, ever time.
Ray said the report said “ no reported accidents,repairs “. I traded in a 98 Taurus that had been in a small front end fender bender , guy backed into my car , they checked Carfax , no report, and it was their dealership shop that did the repair , so there goes that validity. Stay safe Ray , have fun .
Yeah not all shops or even dealerships Report Information to carfax which makes them useless. But they sure do like to Provide them for Information to potential buyers lol @russelbaird3342
Mazda has had a recall out on all CX5's for a known issue of fuel tank filler necks and hoses breaking/cracking during wrecks/collision. Might want to check to see if this car was done. Might be the filler neck or tank leaks when being filled or full of fuel.
I wondered if it had been filled carelessly just before sale and some fuel had seeped past the filler neck rubber.
This isn't a CX-5. It's a CX-3, different platform. CX-5 has independent rear axles, this one has the torsion beam.
BassBass: "By the amounts of suspension parts replaced, it was not a small hit." ; Those were my thoughts, too. At the end of video, Ray also showed the beige color paste to fix the rubber/plastic fender. Good video, Rainman Ray's Repairs. ✔👍
RAY I'm being Fired as we have a vast over stock of Brake cleaner in the last six months HELP ME KEEP MY JOB LOL
I want to know what brand he uses. I'll buy stock in the company.
@@moehoward01bg
Yes, It’s been a while since he double barreled brake clean..😂
Just waste of few cans Ray, let this man keep his job! Find something to spray!
case price
Yup, never trust a carfax report. I bought a low mileage Kia from a big name Kia dealership. Got it home and noticed the rear driver's corner color looked a bit different from the rest of the car. After a closer inspection, I had found that corner was hit in the past. Even the trunk itself was crooked. I also discovered the inner fender liner on the front passenger side was missing. Supposedly, they removed the liner because it needed a new one, but there was a parts shortage. (And they sold it like that anyways?) Luckily for me, the dealer took the car back. Always try to get a pre purchase inspection.
Saw carmax....knew this should be good.
I had a fuel leak that only occurred when gassing up to a full tank. Upon closer inspection, the supposedly new fuel pump a shop had installed just a year or two earlier (and charged new pump price for) had self-destructed with old age. The plastic top of the pump had become brittle,.turned yellow and cracked several places. No smell of gas or sign of a leak, except when full.
I've had that a few times in my garage too.
Yeah; would have been prudent for the customer or Ray to fill it brim-full before carrying out the investigation.
My 2 cents. I experienced a gasoline smell once in my new Subaru Outback because I overfilled my gas tank. Too many clicks 🤣. Never happened again. Maybe she overfilled it and had a momentary gas smell.
Having been down the rabbit hole with Carmax I can tell you that: 1. They don’t have their own maintenance department. They farm all that out to the lowest bidder. B: They suck. It’s a long story but the end of it involved attorneys and me threatening to go to the local news station to tell the world how poorly they were treating my son, a US veteran on active duty. The kid got a full refund but it took 6 months.
Why threaten to go to the local news? Why not just do it?
If the car was advertised as accident free/never took hit/damage; Sounds like a reason for return to sender/seller action. By the amounts of suspension parts replaced, it was not a small hit.
Carmax doesn’t imply that a car never had any damage.
@@danielholter1861 It's not so much the Carmac report as the seller's implied warranty of serviceability and their statements of fact that were wrong.
Suppose it depends on sales price...IMO. If they got a good deal, then just move on from the accident repair. But, that is also why CarMax has a NO questions asked return policy.
Glad to see your old school “anality“😂 about battery connections remains solid over the years dude! Appreciated your attention to this issue as new car’s modules rely upon very good battery connections.
I had a car suffer severe electrical issues due to not properly inspecting the battery positive cable...some leaky battery attached to it in the past had leached acid down the cable and it was giving me all sorts of weird power issues for years until dad and I tried to snug down where it connected to the starter motor and the wire just snapped...
I have seen a number of vids where the vehicle has been involved in front end collision to the extent that the air bags had been deployed. The more unscrupulous repairer had cut the pretensioner circuit, installed resistors in the pretensioner circuits to trick the system and cancel the warning light. This results in non-functioning pretensioners. In the case of another accident, the driver and passenger may be exposed to potentially more severe injuries.
Indeed there is a current case (in the USA) where a person bought a second hand vehicle. The person unknowingly bought a collision repaired vehicle that had the pre-tensioner circuit circumvented and airbag replaced with a non OEM unit. The person was involved in another accident and was unfortunately killed from severe injuries due to injuries sustained from airbag cannister shrapnel.
It might be wise that (during pre or post purchase inspection) if it is evident that a vehicle has been involved in side or frontal impact, pull the internal door trim, 'A' pillar trim and airbag and check for correct bags and untampered functioning pretensioner and airbag circuits.
We sold our 2006 Toyota Avalon that had been hit in the left rear quarter in 2007. I ran a Carfax on it and it showed no accidents. When I sold the car, I gave the buyer the Carfax and showed them photos of the damage, then told them if the damage had been really bad we would have dumped the car in 2007 and not 10 years later. They bought the car. My son had a Civic that had been to the body shop several times, one fairly major. His Carfax was clean too. Carfax may have some value, but it is highly unreliable.
Sometimes the Carfax won't show an accident if the people didn't file on insurance and just paid for repairs on their own. At least, that's what I've seen. Many folks will get in an accident, but not want to report it to insurance so their rates go up. Or, the person that hits them doesn't have insurance and doesn't want a report and says they'll have it fixed or fix it themselves if they just don't report it. Seen that done before, also. A friend of mine was in an accident where the driver was drunk, and a friend of his, and begged him not to report it, and said he'd pay to fix it at a local shop out of pocket. Then, there are those auto shops who someone takes their vehicle to have things done, such as the replaced sway bar links, struts, control arms, etc. and the mechanic does something to mess it up themself, and takes or fixes it so no one knows. So, those don't get reported on Carfax reports, for the most part. Who knows. This car might have had any of those done, and Carfax won't know. Dealerships finding people wanting those Carfax reports are getting harder to deal with, and doing what they can to keep a report from showing up about an accident, even to the point of in house repairs before selling. Cheers
Tip: Get a "Pre" inspection to potentially save thousands of dollars in unexpected repairs by refusing the car or negotiating a lower price. A "Post" Inspection just tells you how bad they lied to you and your stuck with all the unexpected repairs.
It's closing the Barn door after the horse ran out.
Not so much. Most states require used cars to be sold with some form of customer protection. In Michigan it’s 30days from purchase date. So you can buy the car and then get the inspection.
I agree @Stealthg35Infiniti94
As far as I’m concerned you always sound fine. I’m just glad you talk.
Post purchase 3rd party inspection...very logical.
Best thing to do is not give them your money 💰
An accident wouldnt be reported if the vehicle was owned by a rental company. Most rental companies are self insured and dont have any obligation to report any accidents.
You beat me to it. In some states, there is no title issued until the rental car sells it, therefore no accident reports per the VIN.
What's interesting is that they reused the same cloudy headlights after the bodywork. That indicates work on a budget.... On newer cars, you can often see driving history. Very fun to look at 100MPH test drives and Uncle-Jesse donuts before the car changes hands.
Have you prices a headlight cluster assembly? A stupendous amount of money for an injection molded block of plastic that probably cost a few dollars to make.
My first and last trip to CM. Wife was looking for a Jeep GC. Driver’s side door and rear door had hit each other in a collision, likely front collision. Good paint match and body work, but they didn’t touch up the doors. The salesman acted like he had no idea what I was talking about. Price was about 10% too high anyway.
Carmax has a 7 day return policy, hopefully your customer still had a chance to use it. I just bought a used Mercedes from the Ocala office. Car was filthy, had the check coolant light come on before I got home, and was missing the DCT transmission fill tube cap. They just told me to buy the parts and claim a reimbursement from them. Fixed the leaking oil cooler feed line that caused the coolant light, found the cap in the pan under the motor, polished and waxed the car. No plans to ever go back to a Carmax again.
Cynical Ray is my favorite Ray.
As an aside I do really like that red that Mazda have. I've been admiring it for a few years now.
oddly enough, my father did buy a "new" Mazda 3, and not long after he bought it the paint started flaking off, revealing a different paintjob underneath. Apparently, the car had been damaged, was repainted, and this was NOT disclosed because, and I quote "it happened on our lot".
I used to work at a dealer and that happened often.
My daughters friends Mazda leaked if she filled it after a long drive then parked it. She drove about 70 miles on the interstate to work and would fill her car up at the gas station when she was almost home. I told her to try filling it 3/4 to see if it still leaks and or fill it in the morning to tell the mechanic what it does. Only leaks if she filled it after a drive and parked it. Mechanic cannot find the leak, she lives close to the dealership so I suggested she ask them if she can park it by their building every night see if they "find" the leak, they replaced lines and did fix the leak. Having a leaking car around all the EVs they have was not a good idea even to them.
Ray - with those aftermarket battery clamps, you only need to tighten the clamp nut just tight enough that you can't move or rotate the terminal - overtightening it is no good - watch how much the entire terminal post flexes when you are reefing on that nut. That flexing can cause internal battery damage where the post can separate from the internal cell connector bars.
Best thing a person can do to protect themselves is take that car to your mechanic. Whatever the cost of a pre inspection will well be worth what may be found post inspection. CYA people, listen to your mechanics.
Best thing is knowing about cars and outright refusal to buy anything built after 08.
1) Newer cars can take control of the vehicle from the driver. Don't trust your life to a robot
2) handing a mechanic a car that he has never laid eyes on before and expecting him to be able to find what's wrong with it in a couple of hours is like expecting a goose to lay a golden egg. It's absurd
The hundreds you pay for a pre inspection may save you thousands or tens of thousands in the long run.
Carmax doesn't allow you to take a car to an independent mechanic. You have to buy the car first.
@@danielventura8073 I guess that car is going to sit in the Carmax lot indefinitely as far as I'm concerned. 🚗
@@danielventura8073, if that’s the case then they can forget about myself ever stopping there. Picked up a 2016 Ford four years ago now, and I had it checked out by an independent shop. The important part to mention is I bought this from a Ford Dealership.
So in my opinion is if I can take a used car to be checked out when own by a new car dealer, then Carmax has no reasonable excuse they could come up with in my humble opinion.
Wow they didnt even Flaten the Ground wire Connector after it was cut off that is a shoddy repair. nice work Ray so much cleaner on the Terminal repair 18:20 @Rainman Ray's Repairs
Experienced a gas leak (on a Ford), only when the tank was fully filled.
Second thought, the aircon would leave a puddle of condensation, after a trip.
I was thinking the same except add to the fact that a vent valve should open when the car is parked. Then apply the summer heat and park on hot concrete and the gas expands. The canister should catch the gas but if it is compromised then you have found your problem. Don’t overfill the gas tank on a hot day. If the vent valve does not open to vent the pressure then it could leak somewhere. A code should show up if the vent valve is stuck closed.
When we bought my wifes tucson from carmax I told them the cliper on the left front was locking up and not releasing properly. They aregued with my wife and then I showed up. I am a technician as well but I figured it was under warranty so id let them mess with it. they replaced pads which I said won't do much and they would wear out quickly two weeks later smoking from the tire. They changed the rotor and pads again. The guy blatantly told me I had no idea what I was talking about. I asked him to explain why I would have surface rust on the exterior of a "working" caliper. After some exchange I decided to fix it myself and it has been a great car.
Regarding the tow hook bumper cover missing, i think that's the result of that thing beeing lost in the collision event
i take that the third rack has not been repaired or replaced. i know all good things take time. good vid as always
You can see at 0:48 the fuel gauge is full. I bet someone overfilled it. Probably when they got it home whatever overflow hadn't leaked at the pump when filling, sloshed around on the drive home.
That weak motor mount could be the cause for a concern of vibration. High speed and low torque, ie: 70 mph at 1500 to 2k rpms, can and will cause a vibration when light pressure on the accelerator pedal is applied.
I saw the white paint marker from a salvage yard on the splash guard.
Open the fuel door see if it has been over filled
New cars. When the pump stops.. no more fuel!
Was my first thought.
Yep, you can damage the charcoal canister and other things by trying to overfill it. People don’t realize how much damage they’re doing to their car when they keep clicking the pump. There have been improvements to prevent some of the damage, but it’s still can happen
@@michaelrobbins9679 I pump more than when the pump stops (sometimes). I have an 07 Monte and my roommate has a 2010 Camry... if the pump stops at $XX.95, I'll round it up, as the few cents is only a very small amount. But most of the time I don't. I've even told my neighbor that she should stop doing it because her MIL/Check Engine light came on and Autozone/O'Rileys did a code scan and it said that she had a evap system issue. The MIL went off and she stopped trying to pump after the pump shut off and the MIL hasn't came back on (as far as I know).
Not a car max, but I did buy a new, with 23 miles, Nissan Sentra. At 300 miles, realized it needed new wiper blades ( we had a lot of rain, but still weird). When I went to lift the wiper arms, they wouldn't clear the hood, even when it was open. That was when I realized the hood was misaligned. As were the quarter panels on the front, and the drivers side door. Then I realized the paint didn't quite on the drivers side, and there was over spray. I went back to the dealership because in the report they gave me it said it had no damage and was new. Turns out it had been damaged by someone on the lot and they had run it through their body shop. They wouldn't take it back as the "sale was final". But they did cut me a check for $7300 for not disclosing it to me.
I've owned that 2017 Sentra since January of 2018. I just rolled 28,000 miles in August (I live 10 miles from where I work, and do a lot of work from home). It has been an amazing vehicle. I used the money to pay down the vehicle, and had it paid off after 2 years. I'm worried about the CVT issue, but I follow my owners manual for service, so hopefully it holds up!
Some pearl paints are three stage and use a pearl clear with flakes on top of the base coat before the final clear coat.
I have purchased 2 cars from CarMax and both front bumper covers were repainted due to bug and stone damage. They also replaced any worn tires with new. I think most of their cars are off lease and rental cars.
There is a remote possibility that the new owner over-filled the tank, flooding the canister and causing it to vent a small amount of fuel. I'm not sure this car would do this.
We had our 2010 Buick Enclave in for a timing chain, but when the mechanic took it for a test drive after replacing the chains, the chain blew apart. Ruined the engine, of course. They had an agreement that stated they would put a NEW engine in. They were at fault for that one. Turns out, they put a reman engine in. That was the start of it. The alternator wasn't tightly connected. I complained of a fuel smell. They checked and said they didn't smell a thing. Surprise. A few years later, the engine broke down in a major way. As I was working on it, I found that they had not connected the heater hose correctly. I just pulled on the hose and it came off the connector. It could've fallen off while driving easily. Surprised it didn't. There were other small things wrong, not worth mentioning here. But getting back to the gas smell, I found that they got cheap and reused the high pressure fuel pump lines. That's why I smelled gas. Those lines are one-time use lines. If you reuse those lines, they can leak in a mist so fine that the only tell is a gas smell. I don't think I will ever take another vehicle to the dealer again. The only reason we took it there in the first place was my wife had a warranty on the vehicle. Otherwise, I would have done the timing system myself. Judging by the workmanship from this dealer, we may have avoided all this if I put it in my garage and done it myself. BTW, pre-2019 GM 3.6's are absolute junk!
Glad to see that you are doing so well; the word sure does travel fast when there's a good mechanic located. 😎
Its always a good idea to have a pre-puechase inspection.
Carmax always scares me. I would never buy a vehicle from them. The young lady should bring the car back with a lawyer and this video. I wonder what they would do? Thanks Ray and crew for a very informative video
My only experience with Carmax was a very positive one. However, I was selling my car, not buying one. I sold my 15 Mustang Ecoboost a year ago, and they gave me $4,000 more than the Ford dealer I bought it from! The whole experience was very pleasant from start to finish, and they paid me right there! Then I had to call my wife for a ride home...
FWIW the clear on that particular shade of red is a pearlescent paint, which means that it is what has the flake in it, rather than (or more likely, in addition to) the base coat. its what makes it so pretty in the light.
I bought a used Ford from a Chevy dealer many years ago. I saw repairs and questioned them. They pulled up a car fax report saying no damage, i said to try again with the correct VIN as your report is for a Chevy. They reran the report and showed no REPORTED damage. The radiator support was replaced and the entire left side of the car was repainted and not recently either. Someone paid cash to keep it a clean record for increased value. I bought it anyway (still have it more than 10 years later). Its not a daily driver so i wasn't overly concerned when i got it. Mechanically its a good car.
No sparx grinding copper. Sparx from grindng steel/iron
Hi Ray, regarding the shudder or vibration. On my Mazda 3 I just had the A/C compressor replaced for the second time, first one went bad after 2.5 weeks. However when it went bad, I was on the highway coming home and the car developed a shudder that was pretty intense. No pulling one way or the other but here's the trick. The A/C stopped working and was blowing warm and soon as I turned the A/C off, the shudder went away. Whether the car was moving or stopped the shudder appeared every time the A/C was activated.
We need an Introduction to Justin (he sounds like a standup guy)
Long ago I was about to purchase a large SUV from a large lease company. Sales person said I should get it inspected. Sales person told me to find a dealer and he would take it to them. Reort came back with list of items and cost to fix. I declined to purchase. Best $99 I ever spent.
Maybe the fuel smell came from overfilling the tank into the overfilling canister?
If I see a used Mazda from Carmax that cost the same a new one from a Mazda dealer across the street. This is a no brainer
Battery terminal cleanup! It's been years - used to see you doing that every week!
Bought a car from Carmax last May, thing was in pristine condition. Took it to my mechanic for a pre-purchase inspection, he only found a missing bolt on a plastic skid plate and a missing cap on one of the AC valves. Transaction went great, still loving the car.
Not sure what the deal is with that Mazda, kinda looks like maybe the previous owner fixed it themselves/didn't go through insurance then sold the car or something
I'd prefer a pre vehicle buy inspection.
Once you've bought it it's too late.
Maybe a check before warranty runs out, but In my opinion all of that you should get inspected BEFORE you purchase a vehicle 😊
Ray you spotted the damage from the wrecked car(new strut new and other metal parts) The damaged motor mount could have been accident related. It might be time to go to carmax and negotiate maybe
I bought a 2007 Nissan from CarMax. So far I've put about 120 kilomiles on the ol' pig, my CarMax experience was 10/10.
Ray excellent workmanship, spotting all the things that are wrong.
For this Mazda Red, it is common to mix some metal flakes into the clear coat to get the desired color effects. Otherwise, a repair shop won't be able to color-match the factory paint.
As beautiful as this red paint is, it's a real pain to repaint.
Car was wrecked pretty bad. Hood was also replaced as I didn’t see a factory emission label under the hood. Paint will be peeling off in a year or so.
G’day Ray I have 2017 Atenza wagon 6 and touch wood have not had any mechanical issues with it . They are a great car especially the latter models and it still looks as good as the day I Bought it. Regards John
We have carmax here. I thought that they low balled the offer on my car. Nice showroom. Had some sporty cars at that time to include corvette and Mitsubishi Evo. Was some years ago. Since I didn't buy from them I don't have any experience with their used cars.
My 2018 Mazda6 has been great to me. Just rolled over 127k and I don’t have much to complain about.
The media mod attachment for the gopro works well for audio.
Ray, please stop the ai art thumbnails
ok
When buying a used car, people should get a pre-buy inspection. Any reputable used car dealer should let this happen without argument. Besides the front end body repair, the car looked pretty good. Great video! Thanks
You know Ray, for as much as you preach about pre-purchase inspection, but it seems you have been doing quite a few post-inspections since stating that 😂
Hi Ray, ever think of using a digital coating thickness gauge to check the body work for repaint? Helps spot collision damage.
Great video, thank you for sharing it with us.
Hope this car got properly registered. Carmax has had problems in the past with that. Incomplete carfax reports are the norm. not the exception. Nice looking Mazda.
Anyone ever look at a vehicle in black & white?
I had a Chevy dealer repair my truck after taking a hit in the bed. They did a great job and I left happy, but I saw it months later through a B&W security camera and my jaw dropped. Anything that as repainted showed like a neon sign. It looked great in color, but the repair was very obvious in B&W.
Yes do a pre purchase inspection but make sure the shop knows what they’re doing. I had my shop look over a truck I was buying and they missed that the AC wasn’t working. It was in winter so I couldn’t properly test it but they had a heated shop so they should have caught it.
If the DJI stuff keeps being flaky, you may want to try a Röde - seen several other 'Tubers using them.
Hey Ray! I love watching your videos and while I'm no expert check out around 12:32 when you looked at the filler hoses, it looks like the plastic hose clamps are sitting loose on the pipe instead of the hoses.
I'll take Ray's jank over "last guy's" jank any day! 👍
Could it be something simple like a defective gas cap?
Trying again sir, did you get my package?
I believe these may have been known to have leaks at the high pressure fuel rail and/or injector seals. When that happens you can smell fuel through the vents usually. But it doesn't have to happen every time. Some VW engines had this issue as well. So if she still smells fuel intermittently, it is probably worth looking closely at the fuel rail.
Ray another fine video.
I purchased a car from Carmax about a year ago. I went to the dealership with three cars I wanted to test drive, and all three of them had issues that should have been caught during the reconditioning process.
I'd grade them a B+ for the overall dealer experience, but a C on car quality. Just average.
I like the sign tool gravity
CarFax generates their reports on cars from both police reports and insurance claims. So if the accident didn't do damage to property and done out of pocket, there is no way CarFax would know about it. Auto body shops do not report when they do damage restoration to a vehicle.
Welcoming back!
307th! Ray, Lauren,Dave and Justin. Pre-purchase inspections are the way to go. Saves time, money and aggravation in the end. Roger in Pierre South Dakota
For what its worth I bought a car from CarMax in 2019 and was 110% satisfied with the service. A couple of days after I bought it, it had a flat, so I called them up and since I wasn't near the CarMax they said bring it to a local shop and send them a copy of the bill and they'd reimburse me. I ended not doing that because it just ended up being a $25 patch.
Any used car from any seller has potential to have some hidden dark secrets . But I'd buy from CarMax again.
Rainman Ray's Repairs, cool video keep up the amazing content
As soon as i saw the air vents thats all i needed to see. Lol
I'm normally an optimist and a trusting person, but Ray's recent parts problems have changed me, making me question things. I wonder if Carmax didn't find anything wrong because they fixed what was wrong, so they wouldn't have to take the car back.
Carmax has had a lot of problems the last few years including customer complaints and not delivering on cars purchased by customers! Definitely have to watch these guys carefully if you look at buying one of their cars.
I know you are trying things out with the thumbnails but I almost scroll past them since I’m so used to seeing your shop or you in the thumbnail. Just wanted to provide some feedback. Keep up the good work!!!
Had a vehicle come in for a gas leak. I found no gas leaks. They came back a few days later and stated that it's leaking now. The customer was throwing a hissy fit. It was leaking water from the weep hole for the evaporator core 🙄. Not even an apology.
The pre purchase inspection is key. However the damndest thing is if you don't have a trusted mechanic you are screwed when buying a used car. It's so difficult to tell and the dealer sure as hell is not going to tell you. Last week end I went to look at a Lexus LX, used at a dealer. the carfax stated 2 "minor" damages. I asked the dealer and they told me they could not divulge what the damages had been and that they didn't know. I knew the vehicle, from it's history had only been serviced at 2 dealers. And the dealer selling the vehicle was the originating dealer so i knew they had to know. I walked.
Can he get his money back if they didn't disclose the obvious collision it was in????????? PS; I did but one of those paint meters on Amazon and took it with me that day. The thickness on the right rear was way different than the adjacent panels by A LOT!!!!!
ray, on the loose battery terminal, back the terminal nut off and put a washer on the bolt you will gain enough room to tighten the terminal. no need to replace terminal
I like that metallic red that Mazda has.
Me too, every time I go past one I think it's a great colour.