Apple Studio Display Major Scary Fail Caught On Camera $2500 Smoke Bomb Part 1
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- Опубліковано 4 лип 2024
- My Apple Studio Display has had a major catastrophic failure. It was only 18 months old. One Winter night while my Mac Studio was asleep my Studio Display started gushing smoke. Initially I didn't understand where the smoke was coming from. I grabbed my iPhone and started to record the smoke around my video edit suite. The smoke was coming from my Apple Studio Display. There was a major electrical fault going on inside. The smoke had a very strong electrical odor and I could see a yellow liquid dripping from under the Studio Display lower air vents. I was able to awaken the display as it was failing, more smoke was pouring from the bottom and top of the Studio Display. The whole event completely spooked me, very scary to witness because I had no Idea how it was going to end. Then there was a loud short circuit crack from the Studio Display and it was dead.
I have looked around online to see if anyone else has suffered a Studio Display failure like mine but I'm not seeing any. I do see some people who report having 'bricked' and 'return to Apple' Studio Displays. Many owners are having problems after a OS system upgrade or Studio Display firmware upgrade. 3 weeks prior to my Studio Display melting down I had the problem where the Studio Display wasn't waking up from sleep. The only reset method is via the mains power plug because the Studio Display doesn't have a on / off switch. Many people call this process the Studio Display 'reset'.
When I first started having problems with my Studio Display I did talk with staff at Apple Hornsby and they gave me some advice. Put it this was my problem was on the radar before it finally blew up.
There is a Part 2 to this Studio Display disaster. After Apple Staff assessed the damage and watched my videos of the Studio Display in meltdown they handed back to me the busted Studio Display. BUT WHY?
Honestly they need to investigate this failure. Their constant offer was a replacement Studio Display when I was seeking a refund. I have attempted for a second time to be refunded in store but again failed. I purchased this Studio Display through Apple yet their own stores can't see into my Mac Studio & Studio Display CTO order. I am told to chase the refund by an alternative process that chews up more of my time. Anyway because Apple Genius Bar handed back to me my broken Studio Display it let me have a much closer look into this incredible piece of Apple hardware. Honestly when it was working it was the most incredible Computer Display to work with.
The Apple Studio Display (marketed as Studio Display) is a 27-inch flat panel computer monitor developed and sold by Apple Inc. It was announced on March 8, 2022, alongside the Mac Studio desktop, and was released on March 18, 2022. It is Apple's consumer display, sitting below its Pro Display XDR intended for professional users.
Video Copyright leokimvideo.
Web Links :
en.wikipedia.org/wiki/Apple_S...
www.apple.com/au/studio-display/ - Наука та технологія
Before making a comment please watch the whole video. This is a complicated and very awkward failure. I have looked around to see if anyone else has had a failure like this and as I type it's not appearing. I do read of some owners reporting an electrical smell and Studio Displays not 'waking up' from sleep. Please let me know if you have seen or heard of the problems I show in this video. I may just be the most unlucky consumer in the world. I'm still in a refund process, sadly it's not as easy as it should be. I have twice attempted to get a refund in a Apple store and yes this Studio Display was purchased directly from Apple. Genius Bar staff handed back to me my busted Studio Display when really it needed to be investigated. Maybe that says much about my Studio Display failure. Please keep comments focused on what I show and be respectful to the Apple Company.
that scared the crap of me and you
leo that was crazy
This is a capacitor failure which explains the liquid
First monitor I’ve ever seen with the building smoke machine😂
Apple Studio Display smoke. Don't breathe this!
I loved that Blendtec channel. It made me buy a Blendtec Blender, amazing Blenders just don't put a Mallard Locomotive into one.
Wow, I'm impressed Apple managed to put a lot of magic smoke inside a monitor
Most expensive smoke in the world, my friends thought I was playing games considering my real world occupation.
@@leokimvideo You must have been very busy during the late-90s/early-2000s period where Australia was a "tax credit filming" hotspot
@@brianhebert6152 Still goes on, Furiosa Saga was basically half funded by the Oz Government. Makes for a very interesting loop of tax money in my tax return. The contribution from the government received by movie studio Warner Bros comprised more than half of Furiosa's total $333 million budget. Just sad the CGI sucked, what a waste of time.
My computer knowledge is limited, but to me it looked like the more the liquid built up, the thicker the smoke became. It sort of reminded me of one of the smoke tutorials you did back in the day. Such a shame Apple's poor craftsmanship is interrupting your creative process. Glad everyone was safe.
15 years of repairing devices and I've never come across smoke like that. capacitors is the only thing i can think of that would cause that, but I have never seen it, not even close.
I've never seen a failure like this either
It's effectively multiple capacitors
looks like capacitors going bad and venting themselves then it exploding at the end thats why you heard the pop then it was dead
Ever seen anything like this before?
@@leokimvideo from old monitors/tvs/devices yes
my grandma had a samsung tv where it kept getting dimmer and dimmer then one day there was a loud pop
one of the caps did this but it didnt vent
i replaced the cap in it and it works still but the side where the cap was now does a lot of image burn in so it just sits in storage since its the only thing i have left of hers (she passed away april of 2016)
Yep, the dielectric becomes smoke
Its still concerning that this is happening on a recent product
Technician here… Will is 100% right with the capacitors. It’s either overvoltage or heat which caused this. They start boiling and realease steam (the smoke). Do you have problems with unstable power?
Congratulations you won a free fog machine with your Studio Display.
But that is scary. Looking like it could have combusted into flames.
My guess of the cause of failure is a voltage regulator has failed causing one of the low voltage railes to have a much high voltage on it then there should be. This is cause all of the electrolytic capacitors on that voltage raile to vent witch is the cause of the clouds of funny smelling smoke.
I looked into who made the power board in this display. It's a curious design because it has cut out areas for components and it's a split power supply. The ifixit website has a simple breakdown but they don't detail component level. There is a Korean website that details the power board. I've sent some pictures to a really prominent and popular American UA-camr who understand these devices down to logic board component level. He's huge on consumer affairs and rights. As it stands he's ignoring me. I am prepared to ship to him my Studio Display but time is running out. The refund stuff around has given me options.
@@leokimvideo Sorry to hear Louis ignored this issue so far. Hopefully your email is just in the stack and he hasn't gotten to it yet.
@@leokimvideo Louis is probably busy with other stuff at the moment although he’ll probably notice after this video. I do recommend contacting @hughjeffreys, he does restoration work on many devices (mostly Apple), and he’s based in Australia. I’m unsure if he knows the logic board down to individual components, but I think he knows someone that does.
Bruh that’s weird, why is my reply hidden
@@edrickang2338 it's hidden because usually UA-cam has filters and stops us from speaking, or the creator of video didn't approve the comment yet.
Edit: but since my reply was instantly posted, this means UA-cam censored your comment. 😢 They don't like it when you say wrong-think words because they are the thought police.
Free smoke machine bundled with every Apple display.
@@nzjustin8420 well of course not not even the iPhones AutoCorrect can get things right 😅 must be some bad timing for Apple products
This is Mattel’s revenge since you made a super fast Thomas years back when they did not want people messing with that 😂
Looks like electrolytic capacitor failure. Pretty impressive.
Apple studio display Darth Vader noise😂
Rogue One hallway smoke
if I wanted a crappy monitor with an included smoke machine, I would just duct tape a smoke machine to an aliexpress monitor
The thing is hissing like a steam locomotive!! Wow..
i think this is a capacitor failure, probably smelled TERRIBLE
I swear I can still smell it in the curtains. Sort of smell that just clings and never goes away
@@beaunitofrito yes I think that you are right about that one. It did fail but not in the good away.
You should’ve put a Thomas at the top of the monitor so it looks like he was steaming
Great video Leo. Looking forward to part 2. I've played the Apple product return and Australian Consumer Law game a few times...
The whole Genius Bar verbal was totally bent towards a replacement. I have attempted twice in store to retrieve a full refund and failed. I'm being pushed to do the refund out of store as I'm told the Apple store can't see inside my Apple invoice to achieve a refund. What other company can't see inside their own orders to delay a refund? And why did they hand back to me a busted Studio Display that had so much evidence of a major component failure??
I wonder how many people unknowingly have this issue. They might not be home while it happens and the smell dissipates. It's unsettling to think about
There are some very interesting and curious reads on the Apple forums. There has been quite a few issues with these Displays being bricked and not easily getting past their firmware update. Lots of chatter about these Displays not awakening up from sleep mode. And this was going on with mine 3 weeks before the final meltdown.
Electrical fires are very scary! Never seen a computer with a smoke screen feature before!
Wow, havent watched you since your original spider tank. Your monitor also was quit literally self destructing btw. (Trying not to be a internet genius) Im pretty sure the monitor was overheating to the point that it was popping the capacitors from the innards. I know more on pc monitors than mac so, just theory
I appreciate any ideas 🚀
@@leokimvideo well, assuming you’re not intending on getting a another mac monitor once you get your refund, it’s probably best to go to a pc with a monitor that DOESNT have a bomb in it. Assuming its just for editing you wouldnt need anything *too* powerful despite what the interneters say.
Honestly mate those displays are crap, many people have reported so many issues on them to the point its not funny. Im not sure if he would know but Lewis Rossman of Rossman repair group might know a thing or two about this.
I have sent a email to Louis and photos, I've heard nothing back. I am prepared to send this busted Display to him but the window of opportunity is small as I need a full refund
Mac OS Steam Engine edition
The monitor looks like a train stopping at a station
This brings me back to your old days posting scary spiders and ghost content, but hey, this is probably even scarier- holy cow. Stay safe.
It's a crapacitor...Just ask the Defpom.
I wonder if this problem is exclusive to the Studio display or if other devices are affected by this.
Never seen anything like this before
It almost looked like a coolant leak (which theb evaporated)... But idk if these displays have liquid coolant in them??
Keep us posted, this is a super weird thing to happen to a display!!
I've tried twice to get a refund within the Apple store, they can't see into my order even though I purchased from the Apple company. I'm pushed to do a refund via chasing up a phone number on the receipt. And some unknown person will come to my house to collect the busted Studio Display. I don't understand why this broken Studio Display wasn't kept by Apple. The vibe was always for me to accept a replacement. I think anyone can understand why I can't accept a replacement considering what I witnessed.
@@leokimvideo That sounds like a similar experience I've had with Qantas and all its new products - they are happy to sell you things together, but as soon as something goes wrong it's a blame game and nobody knows anything...
That's a computer from *hell!*
my guess is capacitors failing and leaking their electrolyte and also I have never seen a monitor do that in my life ever and other electrical components are failing badly in the monitor that caused the smoking
The liquid is electrolyte from capacitors.
Only in Australia. An excellent video explaining a fault with an Apple monitor with a brief casual mention and footage of a GIANT DEADLY FUNNEL-WEB spider that showed up at the house recently. Classic. Great work Leo.
“Throwing Smoke!”
oh no the magic smoke came out
R.I.P.
Electrolyte leaking from capacitor
Congratulations! You own a Brand new apple fog machine! (But for real I think you should stick to either Acer or HP computers, I’ve had em for years, never had a problem.)
Crapacitors vaping
apple tech being called "Genius" is like calling every American a hero
welp you have a new smoke machine now to replace the old one!
Yep. Capacitors, classic example they vent when they get too hot usually due to being a close voltage tolerance of the voltage they are placed across.
Either to save money on components or a design mistake.
P.S.
Always turn your backlight brightness down too, just by 10% as this gives so much more life to the backlight LEDs. (Screen).
Faulty capacitor. They vent before they explode. Very rare and the most that’ll happen is what happened to you due to the metal enclosure of this product. A plastic product may have melted or worse. Product is less than two years old. Australian products have a minimum of two years warranty through consumer law. Take it back and insist on a refund. Even though they do not have to provide a refund until they first provide you a replacement. Under most circumstances a refund is the last course of action after all others have been taken. In some circumstances a refund immediately is warranted. First thing you should’ve done is unplug it immediately. Check the voltage of your power points too just in case.
I'm struggling to get a refund, twice in at the Apple store and now once via the Apple service phone number. It's very obvious to me this is going to be very tricky to be refunded. I have recorded the phone attempt and in the end I was cut off as I was ascended up the tree. Apple didn't call me back.
@@leokimvideo Yeah they will want to replace it and I’m not sure but it could be within their right to only replace it and then if the replacement has a fault they will refund it. I’m not sure though, haven’t looked at the Consumer Law “pamphlet” in a while. JB: Hi-Fi used to give them out.
No wonder it had a meltdown its next to a AC/DC sticker
I’ve been watching Leo since 2011. I think this is the first time I’ve ever heard him swear
At least this can't ever be a dumbass UA-cam Kids video
Why I don't own an iPhone. Team Samsung
Apple gear is amazing when it's not smoking 😜
Considering a Galaxy actually but still not sure
@@leokimvideo my issue the the customer support isn’t up to the task of fixing, or giving back money, which I’m sure you’ll find self evident. The dust issues on your computers though is just poor design 101
I got galaxy s24 ultra
@@audibell with the standard I was used to at apple, I got a j2, and am very satisfied with the value, and removable battery.
The monitor has aspersions of being a steam engine
This is why apple stuff is total crap show... But damn
man leo is just being the amazing leo
OK, so I haven’t watched the full video but I’m at 5:03 minutes right now and that pop that and the liquid made me think it’s the capacitors inside
I don’t know anything about using an apple pc in the home, but I’m more convinced now to not use one in the home. Just stay on an hp laptop, and use editing apps on my phone. But in all seriousness, I know if it’s electrical, turn off the device, and unplug the friggin thing.
Jesus that’s scary
Built in smoke machine! 😂
ITS a 2016 5k panel LOL thats why apple GOT YA.
You always said that when it comes to the Dark Side, “The box is far more impressive than whats inside of it,” and that’s what I’m feeling right now about this. I think apple product just aren’t up to the task of existence in Australia. I know my parents have the old sealed monitor Apple Macintosh that you had before yours found a dusty grave. Not being the biggest computer buff, I’d say that it probably was a capacitor, as I’ve seen them release the magic smoke often, and most other electronics just blow up quickly, without sustained smoking. Apple is Very much aware of your order and when my parents had me have an apple phone (iPhone 6), Apple’s advice when the SIM card reader stopped working was pretty much just, “Welp, too bad… So would you like an IPhone 11, 12, or 12 mini?” I replied Samsung.
That is the weirdest failure wtf
Surprised it kept going for a bit while smoking 😅
Or you could jiggle the plug inside the outlet loosely 😂
Send this video to Louis Rossman 😂
Damn 😱
hopfully it was just some benign oil from the capasitors and not some sort of PCB oil (polychlorinated biphenyls) which is carcinogenic. I dont know if they use pcb oil in electronics I just know it was used in big electrical transformers in the past.
im reading up on it, in 1979 there was a pcb oil ban in the united states, that probably means that this is not pcb oil
new apple smoke machine
ok now that was insane how dose make sence smoke from a mac studio display that is not right
Hissing noises, lots of strong smelling fog - with a yellowish oily fluid? That's a capacitor going wild - that "electrolytic" stink will forever stick in your mind; that and the smell of a semiconductor burning up, thoough that one would be a lot fainter, but still very distinct. I'm guessing after that loud bang, you might have been able to get a whiff of that, but the capacitors would have burned the nose a bit...
My guess is that the ESR of these was a bit too high / capacitance on the lower side of tolerance. Over time they cooked inside, changing their characteristics for the worse: more series resistance, *and* even less capacitance.
That moment was what ultimately happens when a critical point is reached where the series resistance got high enough to become a heater - boiling the electrolyte.
I like how it just keeps going for a while after boiling dry, ultimately it looks like the voltage ripple on that output circuit got so bad either the feedback circuit failed in some way, most likely that there is a crowbar protection circuit that tripped...
My assessment: a panicked 'rip the cord out' moment would work to stop the monitor from popping - and may allow for repairs.
Though my real burning question is: why the hell does it decide to explode when asleep, with little-to-no power draw?
knowing apple they will blame you the end user hopefully the hornsby team looks after you keen to see the outcome
Hornsby team unable to process full refund twice now. Only interested in offering a replacement. My Studio Display failure has caused much confusion and delay.
It's almost like the biggest companies make this biggest rubbish :(
Welcome to the modern world!
what confuses me more is why is this even over £1000
This is a high spec professional display, when it was working it was a dream to work from. It's a strange device because it's basically a iMac without the hard drives BUT as I found out it does have 64GB of onboard storage. But no one seems to understand why apart from the Studio Display running iOS. I never used the speakers or camera it has onboard. I just used it as a Display for my Mac Studio
@@leokimvideo iOS? Do you mean macOS? Also I actually can't believe you saw my comment lol
@@11s_9 Nope, it actually is running a firmware based off iOS.
@@11s_9 Nope, it's definitely iOS.
@@11s_9the studio display is a weird one... It's quite literally an iPad mini driving a display. Its got a mobile apple silicon chip, 64gb of storage and it runs some extremely stripped down copy of ios.
These studio displays are hilarious in that theyre literally a stripped down ipad mini 64gb of storage and a series chip included just extremely stripped down ios.
The stupidest thing is that these can easily brick themselves not only in the failure mode video'd but since its an ipad essentially it can also easily get bricked from a software perspective.
Amazing monitor, everything else is crap.
This would be cool the smoke if it was not so terrifying it's like the adventure Time video all over again big companies making shity products
Puts a whole new name to smoke and mirrors
Your insight is spot on 🤩
@@leokimvideo reminds me of the review i did for Underground Ernie, the episode with the Wizard
Definitely, the capacitor has gone
LEOKIMVIDEO WILL OUTLIVE UA-cam
Please do another spider tank Leo ive watched you for many many years and think you're awesome
Bad capacitors....ethier bad or some sort of failure causing them to vent. Regardless them are capacitors failing. Always a smoke show.
I don't understand why you didn't cut the power immediately? The chances of a fire and bigger damage, is almost guaranteed otherwise. You should've never even awaken the computer when you saw the smoke. Is this too difficult to understand now for normal customers? Same thing when you still put your hands near the display, extremely dangerous. Return the display asap, this is obviously a manufacturing defect, this stuff happens when you make millions of products. Got nothing to do with apple, you just cannot guarantee a 100% reliability rate. Return the damn thing for a new display, the chances of this happening again are practicly zero.
Thanks for pointing out the obvious
My lg fridge board did the same thing too. And believe it or not the power supply and panel on this monitor is made by lg 🤔
english.etnews.com/20210622200003
And this english.etnews.com/20220407200004
Perhaps it was a sign from the blue tank engine after all?
Now unable to buy in store, removed from major Oz retailers..the end is very near, Thomas that is not Studio Display..that's still steaming on 🤪
Should have gotten a proper computer, saved in on the Apple Tax and worked more than two years.
who let the apple studio display vape again
Omg ur Mac display is vaping
YOU FORGOT TO UPDATE IT TO AVOID THE SMOKE SCREEN APP.
I did update it, explained in the video
dear god....
Not even he could help here, I was fearful for my life.
@@leokimvideo damn...
I bet there is a new capacitor plague
built in smoke machine good for filming trains😆sorry for the bad luck😔
Capacitor failure
warranty expiring in real time ;)
Yur monitor has a smoking problem mate... ship em off to rehab before it start stealing the Dollors $$$, Pounds £££ and Quarters - out of yur couch cushions..
Mate turn the display off 💀
Can you go to the zig zag railway
Hahahah The (Redback) finally got "Paybackk".. Spider vs. Apple ... the only Lose here is LeoKim... You have been defaeted sirr..
it really sucks that this had to happen, you don't deserve this at all. This is why i use windows instead of mac
YO I GET NONE OF YOUR UPDATES WHEN YOU UPLOAD VIDS LOL YOU ARE CENSORED THATS TERRIBLE. I EVEN CLICKED THE BELL AND LIKE.
I think that the capacitors somewhere are boring up I think I the power supply has going bad I am not 100% sure about it so that is a misty?🤔🤔🤔 wow now that will make you jump 😯😮☹😲😡😠😠😡.
Thanks, I'm just so lucky to capture this meltdown. Lasted all up around 6 mins. That last electrical pop was bloody scary
@@leokimvideo yes and you don't know when going to smoke or pop. And did you check your you know what I mean? And I don't know that you could buy a replacement power supply or not I don't know 😕 🤔?
capacitors
Unplug it now
capacitor plague v2
It does that at nite to kill
Bro don't these cost even more in aus ? thats terrible. Buy Asus.
Power supply capacitors failed and vented
Why?
@@leokimvideo Could be any reason. Bad batch of capacitors, underspeced, over heated, power line surge. Can't say why it has failed only that it has. Just keep trying for a replacement/refund.
@@braixeninfection6312 Ive tried 3 times and failed. Apple store systems can't see into web orders, Apple support can't get their head around my order and that i'm requesting a refund. Im video recording the phone calls, astonishing to witness.
That's why i have a samsung phone and use Windows
I don't understand why people buy apple. I mean you walk oast their store and there is a line of people to get repairs. I dont buy Samsung anymore either. The products dont last. I've been buying Motorola phones and i buy other brands for computers and other electronics.