WOW - my air intake was plugged and you showed me how to very easily troubleshoot it! Thanks a TON Gary! Our water was slowly smelling stronger and stronger of sulfur for the past 3 weeks to the point where no one wanted to even take a shower anymore!
Thanks for the video! local guys just tested my water and said your system is broke and tried to sell me a new system. I found your live stream and it got me to this video. my filter was absolutely full of crap. I just cleaned it all up. as long as my system starts working I'll be ordering a new filter from you! THANKS GARY!
Gary thanks for the video. My fix was rather simple, a month or so a go the pressure switch was replaced by a reputable company. Every since the water slowly started stinking and so for I regened both tanks, cleaned out the brine tank completely. Did a water softener treatment or so I thought. Only after watching your video up to the air intake gurgling sound and then the bypass, I figured out that the company neglected to open the bypass levers on the top after replacing the switch. Regenning properly as I text this. I hope it's not too late for these tanks sitting in bypass for so long.
Was going to replace my media in my iron filter but after watching this video realized I wasn’t hearing an air draw for the last few weeks….ended up just blowing on the air intake during the draw cycle and voila, back in business. No air, and the whole process fails. Your video helped! Thanks!
👏Hi Gary! Love the info here! I have a system just like this for iron and sulfur smell works wonderful! other than it seems to be making a one loud short fog horn sound then a longer one at 2:30 - 3AM every 5 days for about 30ish seconds There is no other water filter in line with it. The tank has greensand and gravel in it.. Ptank/ PSW and gauge area it is less than a year old. So I am thinking there is a restriction somewhere and it is pushing or pulling the water too fast causing the harmonic sound. Wondering if there is and easy way to trouble shoot this? Changed a toilet ballcock and tub fill valves so far but not no joy there!! IDK scared to push buttons on it as it does work!??
Hi Gary! I built and installed a whole-house water filtration system a couple years ago and everything was great once I had it going! Now our water is tasting metallic again and I've replaced 2 of the 3 filters in my system. (Actually there are 4 filters, the first is a 50 micron spin-down filter). We are still getting that metallic taste as well as stains in our shower/tub and calcium build up on the shower heads. I'm going to follow your instructions from the above video and HOPE that the softener is my only issue!! The filters are: 50 micron, 20 micron pleated with a clear case, 5 micron carbon that I fill with medium (reusable), and a 0.5 micron filter at the end. I'm also considering installing a UV filter after all of that too, for viral protection. I know that the softener is a bit old and I'm hoping I don't have to replace the medium in it (hear it's a messy job!) but do you have a video on that? I'm going to hunt for one, lol, and thank you for all the great content!!
This video shows you how to repalce the media ua-cam.com/video/Z47JGH1l39o/v-deo.html Have you had your untreated water tested for iron and hardness? You might have more iron than the water softener can handle.
Great video Gary, no BS, straight to the point and very informative. I'm still having problems with our system however (jet isn't blocked), can I ask some questions?
@GarytheWaterGuy We have neutral Ph (tested at 7.3), very soft (10) water with high iron, Manganese and some turbidity to remove (I have test figures for these). We have one of the filters in your vid there, plus two woven polypropylene filters after it. It's definitely sucking during backwash so no blocked jet. We're still getting brown in the water which stains, when the water is run cold you can't see it much, if at all (but it still stains), but when it's heated you can see it's brown. The day after a backwash it's clean with a lot of air in it, after that you can see brown in the hot water until it backwashes again. Do you think this sounds to be working as well as it could be? We've been advised the only cure is to de-ionise (is it?) by adding more equipment and using salt. This is going to be not only expensive, but we're also tight for space and have been told it'll soften our water so much (it's already supersoft remember) that it could become slimy to the touch. Does that sound about right to you, or would you suggest something else perhaps? I think if we had hard water i'd get it, but don't like the idea of over softening. I seem to recall the system worked fine for a few months after it was fitted before going like this, but I cant be sure of it.
Hi Gary, I just created a login and pswd to be able to order parts. I am in process of troubleshooting my Clack Iron Filter. I get error code 102, and am sitting here while it runs through all the cycles, to try and see WHEN it throws the error 102 code. My question is during the brine (air draw) cycle, is the iron filter supposed to send a lot of water to the drain? Mine does, and I don't know if that is supposed to happen during Brine cycle
Hey there Gary, great video! Here’s maybe an odd question for you. I have one of these systems at a house I bought last year. Looks real old. All the “brains” of the component (the top control piece that’s screwed to the top of the tank) is all corroded and not sure the system as a whole works. Can you get new medium to replace in the tank itself and buy a new “brain” control? Or is that not worth it and should just buy a whole new system? Thanks!
Great question. It's like having an old car that needs a new engine and brake job. Better off getting a new system with a warranty like one of these waterestore.com/search?pf_pt_product_type=System&pf_t_system_type=System+Type_Iron+%26+Sulphur&q=iron+and+sulphur
I have the iron boss model 4700. It is flashing error code 01. It will not go into regeneration manually. I tried to research the code, but no luck. I have called water filter companies and they won't tell me what it is either. I replaced the media hoping that would fix problem. Any assistance would be greatly appreciated.
I have never worked on or even seen one of these. But I did find this manual www.bottlefreeh2o.com/wp-content/uploads/2015/03/Iron-Boss-Manual.pdf it might help.
I have an Excalibur iron removal system. It started draining non stop, it never did this before. I do have a lot of sediment in my water, I run a small cleanable filter, and a big blue after it, and I still get sediment. Could this be why my system started to constantly drain? I have been to your store and the service was great! Thank you!
This unit is two years old to me, bought it as a complete refurbished. Is that my first mistake? Should i have bought another brand? Anyhow, i will dussasemble unit and order what i need! Thank you for your time!
It is a long story, i bought it knowing it was refurbished to as new if not better than new condition! It used to make a horrible noise during regen cycle, but only discharged water at that time. Now it constantly flows.
Thank you SO much! Our three year old filter had this problem. Jet was completely plugged. I cleaned it, but I think I may have messed up the programing of the cycles. Do you have a video on how to program these?
You would need to rebuild the valve. If it is a Clack valve this is the kit that you need waterestore.com/products/clack-ws1-fob-c-k-rebuild-kit-wrench-no-injector
I twisted the air intake filter tube some and then I could hear the air intake working. I didn’t do anything else to get the air flowing again. seems like a simple fix, hope it works.
@@GarytheWaterGuy yes it did, I’m still in shock that it did because the water folks hear have been trying to fix it for a couple of months. They recharged it, replaced some parts, ran chlorine thru the system, lot of things, and all I did was rotate the vent. It has worked perfectly sense. I would have never found that if I hadn’t watched you video. Thanks so much. You saved us a lot of money, I was getting tired of it and ready to buy a different system.
I've heard someone makes a tank with the injector at the bottom of the tank. They claim it doesn't clog because the backwash cleans it. Is this true, and do you know who makes that tank?
I have the potassium permanganate brine tank unit instead of the oxidizer unit that is in your video. I have replaced the injector, washed out the brine tank and suction line and it is still not drawing the pot perm solution out of the brine tank. Does this mean the media needs replaced? My unit is only 4 years old…is this the average life of the media for a pot perm unit? Is the media life the same for the Oxidizer unit? I’m thinking of swamping out my pot perm unit for the oxidizer just to stop messing with the pot perm. Comments and thoughts? Thanks.
Thise Potassium Permanganate systems require trouble shooting just like a water softener, check out this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html I don't think the media is the issue, check to make sure your drain line is not restricted. Yes, you are far better off with an oxidizer like this one waterestore.ca/products/hum-fob-chemical-free-iron-filter
Depends on the system. If it's an iron filter, at least every 3 days. Water softeners are usually metered, at least ours are, so they go once you have used up it'S capacity
Great videos Gary! I have an iron filter that seems to work reasonably well. However we are noticing a bit of sediment staining in the toilet bowl (not brown like iron however) that wasn't there before. We have a softener installed downstream and it seems to be keeping the water soft - lots of suds in the sink etc. The iron filter is about 2 or 3 years old on well water with pretty significant iron levels. We have a plastic reservoir attached to the side that the air hose sucks out of and once a month we put a small amount of resin cleaner in there. I have noticed that lately there is water in that reservoir which is not intended. So, wondering if the venturi is plugging and will clean as per your video. However, I noticed in your video that your filter was set for 30 minutes for the step where the air gap is established. Mine is set for 60 minutes, is that a problem? And how do you tell how much water is in the tank after the air gap is established? Thanks for responding. Andy
Yes, I would definitely clean the injectors in both. Our systems are factory set at 30 minutes, if yours is working fine at 60 I would leave it at 60. Just make sure that there are no cycles after the air draw cycle. I don't know how to tell how much water is in the tank unless you have an opaque tank and shine a light through from behind.
@@GarytheWaterGuy Thanks for the quick reply. I found that the unit was actually running in softening mode when I followed your programming steps which is odd because I know I have seen the "filtering" word displayed when water is flowing through it. I wonder if a power outage which we have pretty frequently could have put it into a default setting. We have been getting a tremendous amount of air in our water these past few months so maybe that it the root of the problem. I will phone Viqua support and get the right number for the air draw time.
Thank you for the informative videos on water treatment. I have a Watershield Sulfur Block tank that is less than 2 years old. Is it possible that the media needs replacement after less than 2 years in service and if so, how much should I expect to pay to replace the media
Thanks for video, my iron system is now drawing in air after cleaning injector and replacing seal/spacers in the piston....but I have a sulfur smell...and I noticed after the RR cycle, there is no air pocket, which it used to have. Also, if I stop the RR cycle early to leave a pocket in tank, the air pocket is gone in a hour. Everything was great when airpocket was there. what do I need to check or why am I loosing the air pocket? Is that even a problem is I don't see a air pocket after regen complete Thanks
Hi Gary, Great videos! Thank you for posting great info for all of us out there that don't quite understand these things. I do have a question that I cannot seem to find a video for. I have an 8 year old Waterite Fusion2 FOB (media iron filter). that has worked amazingly beside one servicing for a very load air draw. In the past few months we consistently get air in our pipes after our Fusion2 regenerates. With COVID I haven't been able to get my plumber to the house. If I manually perform a regeneration cycle for 30 seconds in drain and 30 seconds in "brine" mode it clears it every time. Is this a valve sticking and any advise (or video) on what to do about it? Thanks for your great work!
Hello, if you are getting too much air you can always shorten the air (brine) draw by 5 minutes. Hold down the next and arrow down button until the screen changes, should display filtering. Click next, should display backwash 15 minutes, click next, should display brine 30 minutes, change this with the arrow down button to 25. Click next, should say end. Click next, should display home screen.
@@GarytheWaterGuy Thanks for your response Gary. I'll give that a try and let you know how it goes. After some reading I was wondering if it was a float or check valve that is sticking but didnt see a video about removing the control unit from the tank.
I have a filter like that that regenerates with peroxide. It used to run fine until I blew a transformer and lost power to it. I replaced the transformer and now my peroxide tank fills up with water in a three or four day period. I have an installers guide and checked the settings and they seem to be the same. Everything runs fine except the peroxide tank fills up with water. Do you know what would cause this? Thanks for your help.
Hello Gary, We moved into a house with an ozone water treatment system and a Ws1 iron removal unit and your videos have helped me to understand how everything works. Thank you so much. Recently our iron filter has started leaking a little bit out a small spout at the top of the unit during its regen cycle, I can find no reference to what this spout is for in the downloaded manual. Any ideas what would cause this? I believe the unit is due for a valve rebuild and rebedding. Would I be able to order everything from your store to do the job?
Hi Steve, your leak is from the drain elbow and we have the replacement part here waterestore.ca/products/clack-ws1-drain-elbow-v315801 Yes, we have the rebuild parts here waterestore.ca/products/clack-ws1-fob-c-k-rebuild-kit-no-injector-wrench and the media here waterestore.ca/products/birm-iron-removal-media-1-cubic-foot
I was getting very low water pressure in my house, which resolved when I hit regen on my FOC filter. But soon enough, within a few hours to a few days, the pressure was very low again. So I was going outside all the time and regenerating the filter, and at one point I saw that a bunch of carbon was coming out of the backwash drain pipe. Can you tell me what has gone wrong and what I need to do to fix it?
It sounds like either the riser tube or the baskets at the top and bottom of the riser tube have cracked. You will need to rebuild the tank, this video shows you how. ua-cam.com/video/Z47JGH1l39o/v-deo.html
Do you have a video on a potassium permanganate iron & sulphur filter system? My system looks like the one in your video except where you show the air inlet I have a tube connected to another small solution tank of pot perm solution. I’ve cleaned the blue nozzle. I don’t think it’s drawing in the solution to regenerate the medium. Also, is it possible for bacterial growth to form in the tank? I seem to also have a wispy sediment that comes out of the tank in backwash mod.
No I do not. I do not recommend those systems, they use very old technology. I have worked on a few, you likely need to take the tank apart and clean it. Be sure to wear rubber gloves as it is super messy.
My filter tank seems to be trickling water into it. I can hear it all day. How do I stop this ? Should that tank always be full of water ? Thanks new to this
the spacer kit, the gasket inside it’s most likely chewed up and not sealing the piston when in cycle. Replace that before re bedding, if the re bedding is under 3 years old
Thanks for the video. I had my iron breaker 3 installed a year ago and kept getting the sulfer smell. After watching the video I looked at my unit and found the two arrows facing each other!!! Does that mean the tech who installed it kept it in bypass mode? Does that mean for an entire year my iron breaker wasn't doing what it is supposed to do?
I am getting air in my house lines after the AIO units regenerates? Isn't there a check valve in the units to prevent this? What can I do to eliminate it?
It is normal to get micro bubble of air as that is how these work. You can back off on the air draw during the regen cycle so it draws in less air. The internal check valve waterestore.ca/products/clack-ws1-v3957-internal-check-valve-for-fob-c-k only keeps the air bubble within the tank if an outside faucet that is connected to the plumbing before the system is opened.
Jerry I really like for you to put out a video to tell me why my display panel is not lighting up it went into the cycle the other day and it pumps water for 4 hours and the display panel turned off and continue to run I need some assistance the air filter is not that old help
When your doing each step such as taking out the air valve do you stop the backwash process you started originally? And if so how? Same question on when letting the bleach sit you started a cycle but didn't end it? Is that how it should be?
@@GarytheWaterGuy ok I understand the bypass but I don't think you got my question.... Do you END the backwash process while your performing steps such as removing the air valve while installing the hose etc?
No, it requires different media, a taller tank with more free board, different valve set up. Best just to invest in an actual iron filter like one of these waterestore.com/collections/iron-and-sulfur-removal-water-systems?pf_pt_product_type=System
What will cause my clack ws1 air over media tank to whistle. The media is 5 years old. There is no iron in the homes filtered water. The injector has been replaced, but it continues to whistle at random. if I bypass the system then turn it back on sometimes it stops.
Hey Gary, I have a Fok filter with 1 month old media and my rotten egg smell came back with a vengeance. Water is has a light black tint and stinks on hot or cold taps. I took your advice and checked my injector. The metal screen was 100% blocked. I cleaned the whole injector and have only seen the water get worse. What gives?
Not sure whay you mean when you say metal screen? If you have so much debris in your water that it is clogging the injector that quickly I would recommend a spin down filter ahead of the FOK like this one waterestore.com/search?type=product&q=spindown+filter
Hi Gary! Thank you for the videos, they are incredibly helpful. I have a well with a treatment system similar to the one in this video. It was installed ~6 months ago. About 1 week ago I noticed a sudden drop in water pressure (not extreme but enough to be noticeable) and at the same time, the top fill plug on the iron filter tank started dripping. I called the company that installed it but have yet to hear back so I am beginning to research a solution myself. The installers did not leave any sort of manual or instructions. Is it possible that these 2 things are related or is it coincidental? If it matters - our well has extremely high iron (so high that particulate flecks are visible if it isn't filtered) and the other system components are a pH treatment and a 5 micron filter.
Thanks for the awesome video Gary! I just moved into a house that has an Iron Curtain, which is the first iron filter that I've ever owned. I can't seem to find an answer for how long the regen/ backflush cycle should take on this unit. I have the clock set so that the unit will regen at 4:30 a.m., but I've noticed the regen cycle still running at 6 a.m. when I'm heading out the door to work. Is it normal for these regen Cycles to last an hour and a half or more?
My iron sulfer filter only has a regen button and an up arrow button and a down arrow button. I held down the button and it started to make some noise and counting down from 10:00 I held it down again and it started counting down from 60:00. Our water is staining everything and we are having a hard time showering in it. I cant to laundry, I cant rinse rice for dinner... I've tired reaching out to find a professional and all I get is suggestions or they say they aren't familiar with well water filters. How can I tell if my filters need to be replaced? What is a media? Please help
You need to have someone familiar with well water test your water before and after the equipment to see what is causing the staining and determine if your equipment is working or not. The media is the stuff in the water softener (or iron filter) that make it work. To start you can alwasy use a media cleaner like this waterestore.ca/products/pro-res-care-water-softener-resin-cleaner
Hello Gary. We have a Clack Iron filter like the one in the video. It was installed in November 2017. I would like to check the condition of the jet so I bypassed the filter using the red handles and started to undo the injector cap and water started leaking out. How do I release the pressure under that cap so I don't get sprayed with water? I did not empty the drain line or start the regen cycle because all I wanted to do was check the condition of the jet and ascertain its colour. Thanks.
Hello Gary. Great Videos. I purchased what was called an “Iron Breaker” media filter system with the same electric control box as the one in the video from a local shop. It is almost identical. It’s about 4 years old and I have never had a problem with it. Recently I was doing my inspection of the water system and there was an unfamiliar clicking sound coming from the top control box. I removed the cover to see the display read “error”, the clicking sound, then the system shut down (screen goes blank with no error code). A few seconds later, “error”, clicking, shut down. And this continued. I unplugged the power for a bit and after reconnecting the power. Same problem. My water is starting to have the metallic smell again so I don’t think the system is backwashing. Any advice is appreciated. Thank you so much for your time.
Gary, Great video. Thank you. questions my iron leaks water out of the little screen where it draws air in. if i tap the top of the unit it seems to stop?
We have a Marlo Oxidizer iron filter installed in 2019. Going on vacation this summer and would like to shut off water to home. Don’t want to regenerate without water so can I simply unplug the iron filter, then plug in when we get home? Will we lose any settings or does it default everything back in?
I got mine sucking air and working but it has low pressure and you can here water dripping inside the tank after you run water or regeneration, and also it’s got back pressure until you put it in bypass which that might be normal. If I had pressure I’d be good.
My problem is to much air. On a csi reactr two tank system. We just replaced the air intake and float tube but that didn't help. It's enough air to empty all the water in a bucket and goes on for minutes at a time. We had the installer come out and he just plugged the air intake and excess air drain ports. Stopped the air of course but back came the iron and sulphur.
@@GarytheWaterGuy turns out our hose bibs are energized between the well and filters. Without a bypass (which they didn't put in) water will flow backwards through the aeration tank putting air in the lines. I wish I could show you how much air there is.
Hi Gary, we have an Impression Plus iron filter and when it is on it leaves carbon residue in the toilet bowl and pieces of carbon in the tank. When the system is off we don't get the carbon. Any ideas?
Hi Gary, Thanks for your video. I had a company recently install an iron breaker and now I see over a thousand air bubbles in the water after I fill my glass. The water comes out cloudy in the glass and dissipates over time. We ran a test to run the cold taps in every sink for over 10 minutes and the water was then clear in the glass. After the iron breaker did its 4 day regen the bubbles returned. Do you have any thoughts or suggestions? I’m not sure if I have a defective iron breaker or the plumber did something wrong during the install. We had no air bubbles in our well water prior to this system being installed. Thanks for your time!
@@GarytheWaterGuy - thanks! That makes me feel better I could tell by your passion for water treatment products you’d be a good person to check with. Happy holidays and thank you for your time!
Hi. Thanks for your videos. What do you think of Easy Water with their Iron shield GX7 product as a substitute for traditional salt base water systems? I need to replace my 11 year old Kinetico ??
I have never tried it but I am VERY sceptical. Stick to a traditional water softener like this waterestore.ca/products/hum-deluxe-water-softener-30-000-grain
Hello Gary and thank you for the videos. How often should a iron filter regenerate mine is set to one day and after testing the well water before filter it shows less than one parts per million of iron. Also my water Softener has a flow meter which is set to every seven days or I believe it was 3000 gallons should I change the seven days to every three days regardless of the gallons?
We set iron filters to regenerate every 3 days. If your water softener is a metered softener you are likely referring to the override setting. Metered water softeners regenerate on usage. If you have not used up it's capacity within the over ride period then that clicks in. I set the over ride at 14 days. Check out this video for more info ua-cam.com/video/5j3wXccdC4c/v-deo.html
@@GarytheWaterGuy thank you very much for you help. Can I order the clack d1300 diffuser from waterEstore? Now there a sprinkler line poked through top of brine tank
@@GarytheWaterGuy I have ws1.5 as the filter that uses air to regenerate and oxidize. I have seen in a few of your videos you have sort of tan color on top of valve where the air is sucked in. I looked at the clack website and they have it as per number d1300. Unless you use a different one I will still buy
Thanks so much for your videos! We cleaned the injector, but the air intake on the iron filter with the inlet valve open, will not suck up the bleach. Any advice on this would be greatly appreciated!!!
@@GarytheWaterGuy thanks for the response! We purchased this house and it has a water system. It has a water softener with brine tank and a another larger tank (iron filter) i believe because there is so much iron in the well. it has an air intake. When holding the regen button for 5 seconds it goes into the "backwash" cycle. when you press it again it goes into the "rinse" cycle. those are the only 2 cycles. thanks again for your help!
Gary, I have a 268/742 Performa Series Glendale. Lately, in the last half hr of regeneration it sounds like pressure build up and sudden release into the lines. No one seems to know anything about this system which includes Potassium Permanganate. Do you have any suggestions or advice?
I'm losing water pressure in the home but if I bypass the system the pressure returns. Any suggestions? Also by changing the media can you go from a fob to foc or fok and will the head function properly?
You need to replace the media, it is clogged. this video explains how ua-cam.com/video/Z47JGH1l39o/v-deo.html No, you cannot switch between media types without making other changes.
I've had a Clack water softener and iron filter similar to the one in your video since 2007 (the sulphur filter was converted from the maasai/air tank system to the self draw about a year ago). My water is now leaving rust in the toilets but it doesn't smell. Would this indicate that the birm media needs to be replaced and is it simple enough to do? BTW, I love your videos! They are so easy to follow and very informative.
I would be very concerned about the conversion. Who did the conversion? You need a taller tank or it will not work long term. Replacing the media is straight forward to do but VERY messy.
@@GarytheWaterGuy Thanks for the response! I started having issues with rust and had the original company in to have a look at the system (new owner), but he couldn't say which part of the system was responsible and just wanted to sell me a new system. A few months later I had another local company in and they're the ones who made the conversion. He explained that because the water pipes ran from floor level, then up and over the ceiling and back down to the tank, the air that was being injected would be trapped at the highest point and wouldn't be able to travel back down to the tank. He removed the venturi valve, converted the tank to self draw and removed the other tank that was on the side. Can you explain why I would need a taller tank? At this point I'm not sure what to do. I don't want to replace the entire system, but I can't seem to find anyone who can tell me if it's the iron filter or the softener that's responsible. I've recently discovered the Rust Remover water softener salt and will give that a try. If it doesn't do enough I'll try the media replacement. Thanks again!
Hi my water pressure sometimes is very low I've check my pump and pressure tank both fine, i just bypassed the sulphur block and the pressure imediatley was fine my question can the sulphur block get clogged causing lack of pressure Thank you for you help (if you can)
Yes, it can and if you bypass and the pressure returns you either need to repalce the system or at least replace the media inside the tank. This video shows you how to replace the media ua-cam.com/video/Z47JGH1l39o/v-deo.html New system is here waterestore.ca/products/hum-foc-sulphur-water-filter-one-cubic-foot
Gary, we had a new head (Clack WS1 with all the buttons in a single row) and the carbon medium replaced in our old tank but the tech removed the air draw saying it was necessary for our system. We continue to have sulfur and they are trying to tell us it is because the well is 30 yrs old. Do you think its the issue of the air draw being removed? Is there a possibility that the well has failed. It has always had strong sulfur issues, we are in Florida. Also what carbon medium is used to sulfur?
Great question! If it was an air over media catalytic carbon system (FOC) , it will not work with the air draw removed. The carbon needs to be a charged carbon like like this waterestore.com/products/centurion-catalytic-carbon-h2s-media-1-cubic-foot?_pos=1&_sid=2c368fbbc&_ss=r
We have an iron filter and water softener . We ended up needing to replace our pressure tank a couple months ago and after we did every time the filter regens we get a ton of air in the lines? We could cause this?
What would cause some of the carbon media to drain out during regeneration? Approximately 2-3cups of black media have accumulated around the backwash drain
Hi Gary, put in an iron filter in about a year ago, been working fine. Now am getting air in the water lines for about 1 to 2 days after it regenerates. Double checked by by passing the filter for 4 days, eliminates the problem. Any ideas? Thanks
Gary: How do I get parts for my Kinetico Model 1054 Rust Iron Filter? It is very similar to the Clack model used in your video here. Are the parts similar? I am interested in changing out the air injector. The system is about 10 years and not working well to remove rust. Thank you!
Hey Gary, I recently changed the well pump and seems that water bubbles are now entering our water lines from the iron filter... did I do something wrong?
When the time blinks you've had a power failure and it's time to reset the clock. This video shows you how to change the battery ua-cam.com/users/shortsAJitc-sNnkQ
Hi Gary, i hear a gurgling sound (water moving) in the unit everytime i use a faucet in the house. The issue started a few months ago. The unit itself seems to be working just fine. Wondering what you think.
It could be that the internal check valve is fouled with iron. waterestore.ca/products/clack-ws1-v3957-internal-check-valve-for-fob-c-k Check it out in this video ua-cam.com/users/shortsTQZed1m_4oA
Hi Gary I bought my Pentair home filtration system on April of last year we have been having problems since 6 months ago and we can’t get anyone in the company we bought it from to call us back. We have a very bad smell and water isn’t soft and stains are showing up everywhere. I drive over the road so I’m out 2 - 3 months out at a time my family have been buying water to drink and cook and going to my sons house to shower. Please HELP WE IN ORLANDO Fl.
My sulfur/iron filter tank is not working. Terrible sulphur smell in house. Trouble shooting, air inlet is working and injector is not plugged. What next?
The morning after the iron filter regenerates (every 3 days) we have a brief sulfer smelling water in the running water. I usually let the water run for a few minutes and it goes away. What can be causing this?. The system also has a water softener tank.
Hi Gary, great video! Were new to well water and when we moved in we didn't understand what we had. We started to notice the sulpher smell after we moved in but only in the hot water but now it's on both hot and cold. I did the troubleshooting you suggested and I can hear the gurgling in our Waterite Excelflow (looks like the same one in your video) but still have the sulpher smell :( what are your suggestions for next steps?
@@GarytheWaterGuy having similar issues, should I replace the media or do I replace the iron system with hydrogen peroxide injection and rebed the softner system. Or should I rebed both and still add hydrogen. System is maybe 5-10yrs. New house can't even move in water is terrible
Gary, I have an identical unit at home. Is it normal for the drain line to constantly be draining water throughout the day (even when there is no call for water)?
No, when it is not regenerating there should be no water running to drain. You need to replace the piston and seal pack. I demonstrate the procedure in this video ua-cam.com/video/rWh1r3idZm0/v-deo.html
I have the same exact tank but it doesnt go through the brine cycle. How can I program it to go through the brine cycle? It only backwashes during regen. Thanks
HEEELP!!!!!! My filter is leaking right at oring where it screw to tank, also when I hit regen it shows call such number for service, umm problem is I own the equipment, so will your service bypass this nonsense?? Leaking in ft myers fl
Gary, when I put my Iron filter into brine draw, water squirts out the air intake. I checked the injector and it is clear. What should I do next? Thank you.
Have you ever come across one that always has water coming from the drain line? What would cause that? I have one called the repair guy he came over said all the mechanical things work like the cam and switches. He said my problem was I have a leak and I’m using to much water. I searched my home found that the water is actually coming from the iron filter itself out of the drain line what would cause this?
If your Chemical Free Iron & Sulphur filter has stopped working this video will show you how to get it working again!
My system doesn’t look like the one you have on the video
Can you do a video on how to change the filter media. Thanks
WOW - my air intake was plugged and you showed me how to very easily troubleshoot it! Thanks a TON Gary! Our water was slowly smelling stronger and stronger of sulfur for the past 3 weeks to the point where no one wanted to even take a shower anymore!
Glad it helped. Please share video with friends and family!
Thanks for the video! local guys just tested my water and said your system is broke and tried to sell me a new system. I found your live stream and it got me to this video. my filter was absolutely full of crap. I just cleaned it all up. as long as my system starts working I'll be ordering a new filter from you! THANKS GARY!
Yes, they do need cleaning and a little maintenance from time to time. Whoever came out to talk to you knows that and should have mentioned it to you.
Gary thanks for the video. My fix was rather simple, a month or so a go the pressure switch was replaced by a reputable company. Every since the water slowly started stinking and so for I regened both tanks, cleaned out the brine tank completely. Did a water softener treatment or so I thought. Only after watching your video up to the air intake gurgling sound and then the bypass, I figured out that the company neglected to open the bypass levers on the top after replacing the switch. Regenning properly as I text this. I hope it's not too late for these tanks sitting in bypass for so long.
Was going to replace my media in my iron filter but after watching this video realized I wasn’t hearing an air draw for the last few weeks….ended up just blowing on the air intake during the draw cycle and voila, back in business. No air, and the whole process fails. Your video helped! Thanks!
Great, glad to hear! Please share video with friends and family
This video was very helpful and you have a great UA-cam presence! Thanks for sharing your wisdom with us.
Glad it was helpful! Please share with friends and family.
Ty! We have a filter like this and it has never worked. We will troubleshoot using your tips. Stay tuned !
Yes, it defintely should be working!
👏Hi Gary! Love the info here! I have a system just like this for iron and sulfur smell works wonderful! other than it seems to be making a one loud short fog horn sound then a longer one at 2:30 - 3AM every 5 days for about 30ish seconds There is no other water filter in line with it. The tank has greensand and gravel in it.. Ptank/ PSW and gauge area it is less than a year old. So I am thinking there is a restriction somewhere and it is pushing or pulling the water too fast causing the harmonic sound. Wondering if there is and easy way to trouble shoot this? Changed a toilet ballcock and tub fill valves so far but not no joy there!! IDK scared to push buttons on it as it does work!??
The pistons and seal pack may need replacement. We have them for the clack valve here waterestore.com/products/clack-ws1-softener-rebuild-kit-wrench
This guy is great. Honest and nice
Thank you very much!!
Hi Gary! I built and installed a whole-house water filtration system a couple years ago and everything was great once I had it going! Now our water is tasting metallic again and I've replaced 2 of the 3 filters in my system. (Actually there are 4 filters, the first is a 50 micron spin-down filter). We are still getting that metallic taste as well as stains in our shower/tub and calcium build up on the shower heads. I'm going to follow your instructions from the above video and HOPE that the softener is my only issue!! The filters are: 50 micron, 20 micron pleated with a clear case, 5 micron carbon that I fill with medium (reusable), and a 0.5 micron filter at the end. I'm also considering installing a UV filter after all of that too, for viral protection. I know that the softener is a bit old and I'm hoping I don't have to replace the medium in it (hear it's a messy job!) but do you have a video on that? I'm going to hunt for one, lol, and thank you for all the great content!!
This video shows you how to repalce the media ua-cam.com/video/Z47JGH1l39o/v-deo.html Have you had your untreated water tested for iron and hardness? You might have more iron than the water softener can handle.
Great video Gary, no BS, straight to the point and very informative. I'm still having problems with our system however (jet isn't blocked), can I ask some questions?
Sure, what do you want to know?
@GarytheWaterGuy We have neutral Ph (tested at 7.3), very soft (10) water with high iron, Manganese and some turbidity to remove (I have test figures for these). We have one of the filters in your vid there, plus two woven polypropylene filters after it. It's definitely sucking during backwash so no blocked jet. We're still getting brown in the water which stains, when the water is run cold you can't see it much, if at all (but it still stains), but when it's heated you can see it's brown. The day after a backwash it's clean with a lot of air in it, after that you can see brown in the hot water until it backwashes again. Do you think this sounds to be working as well as it could be? We've been advised the only cure is to de-ionise (is it?) by adding more equipment and using salt. This is going to be not only expensive, but we're also tight for space and have been told it'll soften our water so much (it's already supersoft remember) that it could become slimy to the touch. Does that sound about right to you, or would you suggest something else perhaps? I think if we had hard water i'd get it, but don't like the idea of over softening. I seem to recall the system worked fine for a few months after it was fitted before going like this, but I cant be sure of it.
Hi Gary, I just created a login and pswd to be able to order parts. I am in process of troubleshooting my Clack Iron Filter. I get error code 102, and am sitting here while it runs through all the cycles, to try and see WHEN it throws the error 102 code.
My question is during the brine (air draw) cycle, is the iron filter supposed to send a lot of water to the drain? Mine does, and I don't know if that is supposed to happen during Brine cycle
Hi Gary, thank you! My filter is constantly draining waterthrough the drain line. What can I do to fix it?
Yes, you need to repalce the piston and seal pack. This video has more info ua-cam.com/video/RhvspR3PAw8/v-deo.html
Hey there Gary, great video!
Here’s maybe an odd question for you. I have one of these systems at a house I bought last year. Looks real old. All the “brains” of the component (the top control piece that’s screwed to the top of the tank) is all corroded and not sure the system as a whole works. Can you get new medium to replace in the tank itself and buy a new “brain” control? Or is that not worth it and should just buy a whole new system?
Thanks!
Great question. It's like having an old car that needs a new engine and brake job. Better off getting a new system with a warranty like one of these waterestore.com/search?pf_pt_product_type=System&pf_t_system_type=System+Type_Iron+%26+Sulphur&q=iron+and+sulphur
Mine cycles every 4 days and it seems to work fine; no sulfur smell. I was wondering how long does the media last inside these tanks?
Depends on how much iron and sulphur you have in your water and how much you use but typically about 8-15 years.
Thank You
I have the iron boss model 4700. It is flashing error code 01. It will not go into regeneration manually. I tried to research the code, but no luck. I have called water filter companies and they won't tell me what it is either. I replaced the media hoping that would fix problem. Any assistance would be greatly appreciated.
I have never worked on or even seen one of these. But I did find this manual www.bottlefreeh2o.com/wp-content/uploads/2015/03/Iron-Boss-Manual.pdf it might help.
I have an Excalibur iron removal system. It started draining non stop, it never did this before. I do have a lot of sediment in my water, I run a small cleanable filter, and a big blue after it, and I still get sediment. Could this be why my system started to constantly drain? I have been to your store and the service was great! Thank you!
Yes, you will need to clean out and likely replace the piston and seals. This video shows you how. ua-cam.com/video/WIa033n4OQE/v-deo.html
This unit is two years old to me, bought it as a complete refurbished. Is that my first mistake? Should i have bought another brand? Anyhow, i will dussasemble unit and order what i need! Thank you for your time!
@@joeyr6745 Any idea why it would have been refurbished? Did it work when you first bought it?
It is a long story, i bought it knowing it was refurbished to as new if not better than new condition! It used to make a horrible noise during regen cycle, but only discharged water at that time. Now it constantly flows.
My Iron Boss filter has E1 error message on the display. How do I trouble shoot it before replacing the entire controller. Thanks.
You can reset it. Just unplug the power from the circuit board, wait one minute and plug it back in. That should reset it.
Thank you SO much! Our three year old filter had this problem. Jet was completely plugged. I cleaned it, but I think I may have messed up the programing of the cycles. Do you have a video on how to program these?
Glad to hear you liked it. Here is the programming video ua-cam.com/video/18YhDqvDP1k/v-deo.html
Gary, if I am seeing the number 1 flash on my AOI filter program board after the time . What does that mean?
If it is going through a regeneration it could be indicating the first cycle.
My iron filter is not completely shouting off the water out flow. Is there a valve that I can access?
You would need to rebuild the valve. If it is a Clack valve this is the kit that you need waterestore.com/products/clack-ws1-fob-c-k-rebuild-kit-wrench-no-injector
I twisted the air intake filter tube some and then I could hear the air intake working. I didn’t do anything else to get the air flowing again. seems like a simple fix, hope it works.
Did it work?
@@GarytheWaterGuy yes it did, I’m still in shock that it did because the water folks hear have been trying to fix it for a couple of months. They recharged it, replaced some parts, ran chlorine thru the system, lot of things, and all I did was rotate the vent. It has worked perfectly sense. I would have never found that if I hadn’t watched you video. Thanks so much. You saved us a lot of money, I was getting tired of it and ready to buy a different system.
I've heard someone makes a tank with the injector at the bottom of the tank. They claim it doesn't clog because the backwash cleans it. Is this true, and do you know who makes that tank?
I've never heard of this. If you find it please post a link so I can check it out.
Gary how do I stop my control head from leaking out the drain
I have the potassium permanganate brine tank unit instead of the oxidizer unit that is in your video. I have replaced the injector, washed out the brine tank and suction line and it is still not drawing the pot perm solution out of the brine tank. Does this mean the media needs replaced? My unit is only 4 years old…is this the average life of the media for a pot perm unit? Is the media life the same for the Oxidizer unit? I’m thinking of swamping out my pot perm unit for the oxidizer just to stop messing with the pot perm. Comments and thoughts? Thanks.
Thise Potassium Permanganate systems require trouble shooting just like a water softener, check out this video ua-cam.com/video/Lr3jyGiJdC0/v-deo.html I don't think the media is the issue, check to make sure your drain line is not restricted. Yes, you are far better off with an oxidizer like this one waterestore.ca/products/hum-fob-chemical-free-iron-filter
How often should your system run through the cleaning cycle?
Depends on the system. If it's an iron filter, at least every 3 days. Water softeners are usually metered, at least ours are, so they go once you have used up it'S capacity
Great video! Checking out your others now!
Glad to hear! Please share with friends and family.
Great videos Gary! I have an iron filter that seems to work reasonably well. However we are noticing a bit of sediment staining in the toilet bowl (not brown like iron however) that wasn't there before. We have a softener installed downstream and it seems to be keeping the water soft - lots of suds in the sink etc. The iron filter is about 2 or 3 years old on well water with pretty significant iron levels. We have a plastic reservoir attached to the side that the air hose sucks out of and once a month we put a small amount of resin cleaner in there. I have noticed that lately there is water in that reservoir which is not intended. So, wondering if the venturi is plugging and will clean as per your video. However, I noticed in your video that your filter was set for 30 minutes for the step where the air gap is established. Mine is set for 60 minutes, is that a problem? And how do you tell how much water is in the tank after the air gap is established?
Thanks for responding.
Andy
Yes, I would definitely clean the injectors in both. Our systems are factory set at 30 minutes, if yours is working fine at 60 I would leave it at 60. Just make sure that there are no cycles after the air draw cycle. I don't know how to tell how much water is in the tank unless you have an opaque tank and shine a light through from behind.
@@GarytheWaterGuy Thanks for the quick reply. I found that the unit was actually running in softening mode when I followed your programming steps which is odd because I know I have seen the "filtering" word displayed when water is flowing through it. I wonder if a power outage which we have pretty frequently could have put it into a default setting. We have been getting a tremendous amount of air in our water these past few months so maybe that it the root of the problem. I will phone Viqua support and get the right number for the air draw time.
Thank you for the informative videos on water treatment. I have a Watershield Sulfur Block tank that is less than 2 years old. Is it possible that the media needs replacement after less than 2 years in service and if so, how much should I expect to pay to replace the media
It would depend on your water chemistry and how much water you use and the size of the tank. Media replacement could be as low as $500 on up.
Thanks for video, my iron system is now drawing in air after cleaning injector and replacing seal/spacers in the piston....but I have a sulfur smell...and I noticed after the RR cycle, there is no air pocket, which it used to have. Also, if I stop the RR cycle early to leave a pocket in tank, the air pocket is gone in a hour. Everything was great when airpocket was there. what do I need to check or why am I loosing the air pocket? Is that even a problem is I don't see a air pocket after regen complete Thanks
How do you know that the air pocket is gone?
Hi Gary, Great videos! Thank you for posting great info for all of us out there that don't quite understand these things. I do have a question that I cannot seem to find a video for. I have an 8 year old Waterite Fusion2 FOB (media iron filter). that has worked amazingly beside one servicing for a very load air draw. In the past few months we consistently get air in our pipes after our Fusion2 regenerates. With COVID I haven't been able to get my plumber to the house. If I manually perform a regeneration cycle for 30 seconds in drain and 30 seconds in "brine" mode it clears it every time. Is this a valve sticking and any advise (or video) on what to do about it? Thanks for your great work!
Hello, if you are getting too much air you can always shorten the air (brine) draw by 5 minutes. Hold down the next and arrow down button until the screen changes, should display filtering. Click next, should display backwash 15 minutes, click next, should display brine 30 minutes, change this with the arrow down button to 25. Click next, should say end. Click next, should display home screen.
@@GarytheWaterGuy Thanks for your response Gary. I'll give that a try and let you know how it goes. After some reading I was wondering if it was a float or check valve that is sticking but didnt see a video about removing the control unit from the tank.
I have a filter like that that regenerates with peroxide. It used to run fine until I blew a transformer and lost power to it. I replaced the transformer and now my peroxide tank fills up with water in a three or four day period. I have an installers guide and checked the settings and they seem to be the same. Everything runs fine except the peroxide tank fills up with water. Do you know what would cause this? Thanks for your help.
I know very little about chemical injection systems so i would be guessing at this point.
Hello Gary, We moved into a house with an ozone water treatment system and a Ws1 iron removal unit and your videos have helped me to understand how everything works. Thank you so much. Recently our iron filter has started leaking a little bit out a small spout at the top of the unit during its regen cycle, I can find no reference to what this spout is for in the downloaded manual. Any ideas what would cause this? I believe the unit is due for a valve rebuild and rebedding. Would I be able to order everything from your store to do the job?
Hi Steve, your leak is from the drain elbow and we have the replacement part here waterestore.ca/products/clack-ws1-drain-elbow-v315801 Yes, we have the rebuild parts here waterestore.ca/products/clack-ws1-fob-c-k-rebuild-kit-no-injector-wrench and the media here waterestore.ca/products/birm-iron-removal-media-1-cubic-foot
I have a culligan gold iron filter with chlorine injection. What replacement media should i use? Culligan is ridiculous for info and prices.
I was getting very low water pressure in my house, which resolved when I hit regen on my FOC filter.
But soon enough, within a few hours to a few days, the pressure was very low again.
So I was going outside all the time and regenerating the filter, and at one point I saw that a bunch of carbon was coming out of the backwash drain pipe.
Can you tell me what has gone wrong and what I need to do to fix it?
It sounds like either the riser tube or the baskets at the top and bottom of the riser tube have cracked. You will need to rebuild the tank, this video shows you how. ua-cam.com/video/Z47JGH1l39o/v-deo.html
Do you put the valve in bypass mode before or after degeneration to check injector ?
Just after regeneration starts.
Is there a reason that the hellenbrand 6.0 I have does not have a air valve? It just has 2 grey plugs and a metal screen under the cap.
I am not familiar with that product, I would ask the manufacturer.
Do you have a video on a potassium permanganate iron & sulphur filter system? My system looks like the one in your video except where you show the air inlet I have a tube connected to another small solution tank of pot perm solution. I’ve cleaned the blue nozzle. I don’t think it’s drawing in the solution to regenerate the medium. Also, is it possible for bacterial growth to form in the tank? I seem to also have a wispy sediment that comes out of the tank in backwash mod.
No I do not. I do not recommend those systems, they use very old technology. I have worked on a few, you likely need to take the tank apart and clean it. Be sure to wear rubber gloves as it is super messy.
@@GarytheWaterGuy thanks. Can I simply unplug the pot perm tank from the media tank and put one of those breather units on the existing tank I have?
Hi Gary. Thank you so much for these videos! Which hole does the blue injector go into, under the round cap “E”? Thanks again.
Yes it does
My filter tank seems to be trickling water into it. I can hear it all day. How do I stop this ? Should that tank always be full of water ? Thanks new to this
Likely you are hearing water slowly flowing to the drain. which indicates that the valve needs to be rebuilt.
the spacer kit, the gasket inside it’s most likely chewed up and not sealing the piston when in cycle. Replace that before re bedding, if the re bedding is under 3 years old
Thanks for the video. I had my iron breaker 3 installed a year ago and kept getting the sulfer smell. After watching the video I looked at my unit and found the two arrows facing each other!!! Does that mean the tech who installed it kept it in bypass mode? Does that mean for an entire year my iron breaker wasn't doing what it is supposed to do?
Yes it does. Orientate them correctly and it should work much better.
@@GarytheWaterGuy Thanks Gary. My $1600 system sat all year without doing anything! Never trust contractors and always go over their work!
I am getting air in my house lines after the AIO units regenerates? Isn't there a check valve in the units to prevent this? What can I do to eliminate it?
It is normal to get micro bubble of air as that is how these work. You can back off on the air draw during the regen cycle so it draws in less air. The internal check valve waterestore.ca/products/clack-ws1-v3957-internal-check-valve-for-fob-c-k only keeps the air bubble within the tank if an outside faucet that is connected to the plumbing before the system is opened.
How long is the brine cycle supposed to last, if everything is functioning properly?
The brine cycle is actually the air draw. Default is 30 minutes.
Jerry I really like for you to put out a video to tell me why my display panel is not lighting up it went into the cycle the other day and it pumps water for 4 hours and the display panel turned off and continue to run I need some assistance the air filter is not that old help
This video should help ua-cam.com/video/E5krvgEW-q0/v-deo.html
When your doing each step such as taking out the air valve do you stop the backwash process you started originally? And if so how?
Same question on when letting the bleach sit you started a cycle but didn't end it? Is that how it should be?
You keep the system on bypass during those steps.
@@GarytheWaterGuy ok I understand the bypass but I don't think you got my question.... Do you END the backwash process while your performing steps such as removing the air valve while installing the hose etc?
If I have a clack ws unit that looks identical as this being used as a water softener, can I set it up to be used as an iron sulfer filter? Thanks!!
No, it requires different media, a taller tank with more free board, different valve set up. Best just to invest in an actual iron filter like one of these waterestore.com/collections/iron-and-sulfur-removal-water-systems?pf_pt_product_type=System
@@GarytheWaterGuy could I change the media and buy a valve?
What will cause my clack ws1 air over media tank to whistle. The media is 5 years old. There is no iron in the homes filtered water. The injector has been replaced, but it continues to whistle at random. if I bypass the system then turn it back on sometimes it stops.
Does it whistle during regeneration or while in service.
How long does the media usually last?
Depends on iron content and water usage. Anywhere from 5 years to 25
Hey Gary, I have a Fok filter with 1 month old media and my rotten egg smell came back with a vengeance. Water is has a light black tint and stinks on hot or cold taps.
I took your advice and checked my injector. The metal screen was 100% blocked. I cleaned the whole injector and have only seen the water get worse. What gives?
Not sure whay you mean when you say metal screen? If you have so much debris in your water that it is clogging the injector that quickly I would recommend a spin down filter ahead of the FOK like this one waterestore.com/search?type=product&q=spindown+filter
Hi Gary! Thank you for the videos, they are incredibly helpful. I have a well with a treatment system similar to the one in this video. It was installed ~6 months ago. About 1 week ago I noticed a sudden drop in water pressure (not extreme but enough to be noticeable) and at the same time, the top fill plug on the iron filter tank started dripping. I called the company that installed it but have yet to hear back so I am beginning to research a solution myself. The installers did not leave any sort of manual or instructions. Is it possible that these 2 things are related or is it coincidental? If it matters - our well has extremely high iron (so high that particulate flecks are visible if it isn't filtered) and the other system components are a pH treatment and a 5 micron filter.
I would check that 5 micron filter first in regard to the pressure drop. The leak is likely due to some other concern.
Hi
Question:
If i put this air valve how my softener will get the water with salt from the barrel?
Thanks
You need the injector to create the suction to suck the brine from the brine tank to the softener.
Thanks for the awesome video Gary! I just moved into a house that has an Iron Curtain, which is the first iron filter that I've ever owned. I can't seem to find an answer for how long the regen/ backflush cycle should take on this unit. I have the clock set so that the unit will regen at 4:30 a.m., but I've noticed the regen cycle still running at 6 a.m. when I'm heading out the door to work. Is it normal for these regen Cycles to last an hour and a half or more?
I would think the cycles should total less than 1 hour but I would contact the iron curtain folks to be sure.
My iron sulfer filter only has a regen button and an up arrow button and a down arrow button. I held down the button and it started to make some noise and counting down from 10:00 I held it down again and it started counting down from 60:00.
Our water is staining everything and we are having a hard time showering in it. I cant to laundry, I cant rinse rice for dinner... I've tired reaching out to find a professional and all I get is suggestions or they say they aren't familiar with well water filters. How can I tell if my filters need to be replaced? What is a media? Please help
You need to have someone familiar with well water test your water before and after the equipment to see what is causing the staining and determine if your equipment is working or not. The media is the stuff in the water softener (or iron filter) that make it work. To start you can alwasy use a media cleaner like this waterestore.ca/products/pro-res-care-water-softener-resin-cleaner
Hello Gary. We have a Clack Iron filter like the one in the video. It was installed in November 2017. I would like to check the condition of the jet so I bypassed the filter using the red handles and started to undo the injector cap and water started leaking out. How do I release the pressure under that cap so I don't get sprayed with water? I did not empty the drain line or start the regen cycle because all I wanted to do was check the condition of the jet and ascertain its colour. Thanks.
Just bypass, start a regeenration and once you no longer hear water running to the drain you ncan open up the injector.
Hi Gary. Had a little leak on a canature valve and want to change it or replace the filter. I just had the media replaced. Any suggestions? Thank you
We have replacement Clack valves here waterestore.ca/products/hum-1-cc-metered-water-softener-valve
Hello Gary. Great Videos. I purchased what was called an “Iron Breaker” media filter system with the same electric control box as the one in the video from a local shop. It is almost identical. It’s about 4 years old and I have never had a problem with it. Recently I was doing my inspection of the water system and there was an unfamiliar clicking sound coming from the top control box. I removed the cover to see the display read “error”, the clicking sound, then the system shut down (screen goes blank with no error code). A few seconds later, “error”, clicking, shut down. And this continued. I unplugged the power for a bit and after reconnecting the power. Same problem. My water is starting to have the metallic smell again so I don’t think the system is backwashing. Any advice is appreciated. Thank you so much for your time.
I would try a manual regeneration by holding down the regen button for 6 seconds and see if it goes through the cycle or not.
Gary, Great video. Thank you. questions my iron leaks water out of the little screen where it draws air in. if i tap the top of the unit it seems to stop?
You need to repalce the air draw assembly. We have them here waterestore.com/products/clack-fob-c-k-strainer-check-valve-air-intake-assy
How to clean Waterite Iron remover tank thanks.
This video should help ua-cam.com/video/JWldz8W3xyg/v-deo.html
Should my iron filter be showing a flow rate of 0.0 GPM when water is running or being used?? Thanks.
It depends if it has a meter or not. Most iron filters do not.
Hi, thanks for the video. Is a 60 minute brine dn (air draw) too long? Just noticed my system is set to that. Will that cause any issues?
60 minutes is the default time for brine draw on most water softeners. It is correct.
We have a Marlo Oxidizer iron filter installed in 2019. Going on vacation this summer and would like to shut off water to home. Don’t want to regenerate without water so can I simply unplug the iron filter, then plug in when we get home? Will we lose any settings or does it default everything back in?
With our HUM water filtration products you sure can, not sure about theirs. I would ask them.
I got mine sucking air and working but it has low pressure and you can here water dripping inside the tank after you run water or regeneration, and also it’s got back pressure until you put it in bypass which that might be normal. If I had pressure I’d be good.
It sounds like it is clogged with sand. check this out ua-cam.com/video/tCQQxiT-zoc/v-deo.html
does this system use salt to regenerate ?? does it use the same media as a regular softener ??
No, does not use salt or anything else to regenerate. Totally different media is used.
My problem is to much air. On a csi reactr two tank system. We just replaced the air intake and float tube but that didn't help. It's enough air to empty all the water in a bucket and goes on for minutes at a time. We had the installer come out and he just plugged the air intake and excess air drain ports. Stopped the air of course but back came the iron and sulphur.
You 100% need the air draw for the iron and sulphur removal
@@GarytheWaterGuy turns out our hose bibs are energized between the well and filters. Without a bypass (which they didn't put in) water will flow backwards through the aeration tank putting air in the lines. I wish I could show you how much air there is.
Hi Gary, we have an Impression Plus iron filter and when it is on it leaves carbon residue in the toilet bowl and pieces of carbon in the tank. When the system is off we don't get the carbon. Any ideas?
See if you can increase the back wash or rinse times.
Hi Gary,
Thanks for your video. I had a company recently install an iron breaker and now I see over a thousand air bubbles in the water after I fill my glass. The water comes out cloudy in the glass and dissipates over time. We ran a test to run the cold taps in every sink for over 10 minutes and the water was then clear in the glass. After the iron breaker did its 4 day regen the bubbles returned. Do you have any thoughts or suggestions? I’m not sure if I have a defective iron breaker or the plumber did something wrong during the install. We had no air bubbles in our well water prior to this system being installed. Thanks for your time!
Great question! that's how these things work. The microbubbles oxide out the iron and sulphur. 100% normal.
@@GarytheWaterGuy - thanks! That makes me feel better I could tell by your passion for water treatment products you’d be a good person to check with. Happy holidays and thank you for your time!
@@GarytheWaterGuy Is it possible for those bubbles to loosen built-up sediment in the lines?
Hi. Thanks for your videos. What do you think of Easy Water with their Iron shield GX7 product as a substitute for traditional salt base water systems? I need to replace my 11 year old Kinetico ??
I have never tried it but I am VERY sceptical. Stick to a traditional water softener like this waterestore.ca/products/hum-deluxe-water-softener-30-000-grain
Hello Gary and thank you for the videos. How often should a iron filter regenerate mine is set to one day and after testing the well water before filter it shows less than one parts per million of iron. Also my water Softener has a flow meter which is set to every seven days or I believe it was 3000 gallons should I change the seven days to every three days regardless of the gallons?
We set iron filters to regenerate every 3 days. If your water softener is a metered softener you are likely referring to the override setting. Metered water softeners regenerate on usage. If you have not used up it's capacity within the over ride period then that clicks in. I set the over ride at 14 days. Check out this video for more info ua-cam.com/video/5j3wXccdC4c/v-deo.html
@@GarytheWaterGuy thank you very much for you help. Can I order the clack d1300 diffuser from waterEstore? Now there a sprinkler line poked through top of brine tank
@@southfloridadents4363 sorry I don't know what you mean by clack d1300 diffuser.
@@GarytheWaterGuy I have ws1.5 as the filter that uses air to regenerate and oxidize. I have seen in a few of your videos you have sort of tan color on top of valve where the air is sucked in. I looked at the clack website and they have it as per number d1300. Unless you use a different one I will still buy
@@southfloridadents4363 I think I know what you mean. I'll check it out on Monday when I am at work and get back to you. Thanks,
Thanks so much for your videos! We cleaned the injector, but the air intake on the iron filter with the inlet valve open, will not suck up the bleach. Any advice on this would be greatly appreciated!!!
Do you have it in the brine cycle?
@@GarytheWaterGuy thanks for the response! We purchased this house and it has a water system. It has a water softener with brine tank and a another larger tank (iron filter) i believe because there is so much iron in the well. it has an air intake. When holding the regen button for 5 seconds it goes into the "backwash" cycle. when you press it again it goes into the "rinse" cycle. those are the only 2 cycles. thanks again for your help!
Gary, I have a 268/742 Performa Series Glendale. Lately, in the last half hr of regeneration it sounds like pressure build up and sudden release into the lines. No one seems to know anything about this system which includes Potassium Permanganate. Do you have any suggestions or advice?
It sounds like there is a clog somewhere, likely in the media.
I'm losing water pressure in the home but if I bypass the system the pressure returns. Any suggestions? Also by changing the media can you go from a fob to foc or fok and will the head function properly?
You need to replace the media, it is clogged. this video explains how ua-cam.com/video/Z47JGH1l39o/v-deo.html No, you cannot switch between media types without making other changes.
I've had a Clack water softener and iron filter similar to the one in your video since 2007 (the sulphur filter was converted from the maasai/air tank system to the self draw about a year ago). My water is now leaving rust in the toilets but it doesn't smell. Would this indicate that the birm media needs to be replaced and is it simple enough to do? BTW, I love your videos! They are so easy to follow and very informative.
I would be very concerned about the conversion. Who did the conversion? You need a taller tank or it will not work long term. Replacing the media is straight forward to do but VERY messy.
@@GarytheWaterGuy Thanks for the response! I started having issues with rust and had the original company in to have a look at the system (new owner), but he couldn't say which part of the system was responsible and just wanted to sell me a new system. A few months later I had another local company in and they're the ones who made the conversion. He explained that because the water pipes ran from floor level, then up and over the ceiling and back down to the tank, the air that was being injected would be trapped at the highest point and wouldn't be able to travel back down to the tank. He removed the venturi valve, converted the tank to self draw and removed the other tank that was on the side. Can you explain why I would need a taller tank? At this point I'm not sure what to do. I don't want to replace the entire system, but I can't seem to find anyone who can tell me if it's the iron filter or the softener that's responsible. I've recently discovered the Rust Remover water softener salt and will give that a try. If it doesn't do enough I'll try the media replacement. Thanks again!
Hi my water pressure sometimes is very low I've check my pump and pressure tank both fine, i just bypassed the sulphur block and the pressure imediatley was fine
my question can the sulphur block get clogged causing lack of pressure
Thank you for you help (if you can)
Yes, it can and if you bypass and the pressure returns you either need to repalce the system or at least replace the media inside the tank.
This video shows you how to replace the media ua-cam.com/video/Z47JGH1l39o/v-deo.html New system is here waterestore.ca/products/hum-foc-sulphur-water-filter-one-cubic-foot
Gary, we had a new head (Clack WS1 with all the buttons in a single row) and the carbon medium replaced in our old tank but the tech removed the air draw saying it was necessary for our system. We continue to have sulfur and they are trying to tell us it is because the well is 30 yrs old. Do you think its the issue of the air draw being removed? Is there a possibility that the well has failed. It has always had strong sulfur issues, we are in Florida. Also what carbon medium is used to sulfur?
Great question! If it was an air over media catalytic carbon system (FOC) , it will not work with the air draw removed. The carbon needs to be a charged carbon like like this waterestore.com/products/centurion-catalytic-carbon-h2s-media-1-cubic-foot?_pos=1&_sid=2c368fbbc&_ss=r
We have an iron filter and water softener . We ended up needing to replace our pressure tank a couple months ago and after we did every time the filter regens we get a ton of air in the lines? We could cause this?
I really don't know. Since nothing changed with the water treatment it must be something with the new pressure tank. Did you check with the installer?
What would cause some of the carbon media to drain out during regeneration? Approximately 2-3cups of black media have accumulated around the backwash drain
If there is a crack inside the riser tube or screens inside the tank
Hi Gary, put in an iron filter in about a year ago, been working fine. Now am getting air in the water lines for about 1 to 2 days after it regenerates. Double checked by by passing the filter for 4 days, eliminates the problem. Any ideas? Thanks
I would check the settings to make sure that it only draws air for about 30 minutes maximum
Gary: How do I get parts for my Kinetico Model 1054 Rust Iron Filter? It is very similar to the Clack model used in your video here. Are the parts similar? I am interested in changing out the air injector. The system is about 10 years and not working well to remove rust. Thank you!
It might be. Email me some pictures and I'll have a look, info@waterestore.com
Gary: I sent you an email with pics. Thanks again!
Hey Gary, I recently changed the well pump and seems that water bubbles are now entering our water lines from the iron filter... did I do something wrong?
I doubt it but maybe you have some trapped air somewhere and eventually it will clear.
Can you showvus how to change the battery out and what does it nean what time blinks
When the time blinks you've had a power failure and it's time to reset the clock. This video shows you how to change the battery ua-cam.com/users/shortsAJitc-sNnkQ
Blessings
Thank you.
Great video! What filter media do you use in a Charger Iron Breaker III? How often does it need to be replaced?
I believe they use Birm Media. Replacement depends on iron content and the amount of water used. Anywhere from 4-20 years.
How long after changing the injector will there be a noticeable difference in the water?
Great question! Usually after the first regeneration the cold water will be different, hot water after you use up what is in the hot water tank.
Hi Gary, i hear a gurgling sound (water moving) in the unit everytime i use a faucet in the house. The issue started a few months ago. The unit itself seems to be working just fine. Wondering what you think.
It could be that the internal check valve is fouled with iron. waterestore.ca/products/clack-ws1-v3957-internal-check-valve-for-fob-c-k Check it out in this video ua-cam.com/users/shortsTQZed1m_4oA
Hi Gary I bought my Pentair home filtration system on April of last year we have been having problems since 6 months ago and we can’t get anyone in the company we bought it from to call us back. We have a very bad smell and water isn’t soft and stains are showing up everywhere. I drive over the road so I’m out 2 - 3 months out at a time my family have been buying water to drink and cook and going to my sons house to shower. Please HELP WE IN ORLANDO Fl.
What does your system consist of? Water Softener? Iron Filter? If you can give me more info I can recommend trouble shooting info.
My sulfur/iron filter tank is not working. Terrible sulphur smell in house. Trouble shooting, air inlet is working and injector is not plugged. What next?
It draws in air during the brine cycle, correct? What is the flow rate coming from your well pump? ua-cam.com/video/BONHr56jnKs/v-deo.html
Why does iron filter drain it all the time?
Needs to be rebuilt waterestore.com/products/clack-ws1-fob-c-k-rebuild-kit-wrench-no-injector
The morning after the iron filter regenerates (every 3 days) we have a brief sulfer smelling water in the running water. I usually let the water run for a few minutes and it goes away. What can be causing this?. The system also has a water softener tank.
You can try changing it to every 2 days instead of 3
@@GarytheWaterGuy thank you, I'll give it a shot👍
Hi Gary, great video! Were new to well water and when we moved in we didn't understand what we had. We started to notice the sulpher smell after we moved in but only in the hot water but now it's on both hot and cold. I did the troubleshooting you suggested and I can hear the gurgling in our Waterite Excelflow (looks like the same one in your video) but still have the sulpher smell :( what are your suggestions for next steps?
Did you clean the injector? i have noticed that some times you get gurgling but the injector still needs cleaning. How old is your system?
@@GarytheWaterGuy having similar issues, should I replace the media or do I replace the iron system with hydrogen peroxide injection and rebed the softner system. Or should I rebed both and still add hydrogen. System is maybe 5-10yrs. New house can't even move in water is terrible
Gary, I have an identical unit at home. Is it normal for the drain line to constantly be draining water throughout the day (even when there is no call for water)?
No, when it is not regenerating there should be no water running to drain. You need to replace the piston and seal pack. I demonstrate the procedure in this video ua-cam.com/video/rWh1r3idZm0/v-deo.html
I have the same exact tank but it doesnt go through the brine cycle. How can I program it to go through the brine cycle? It only backwashes during regen. Thanks
This video shows you the settings ua-cam.com/video/18YhDqvDP1k/v-deo.html
HEEELP!!!!!! My filter is leaking right at oring where it screw to tank, also when I hit regen it shows call such number for service, umm problem is I own the equipment, so will your service bypass this nonsense?? Leaking in ft myers fl
Call means nothing, just a reminder that someone programmed into the valve. if it is leaking at the top of the tank you may have a cracked tank.
Hi Garry. Love the channel. Could you tell me where I can find info on how to do this with a Fleck 2510SXT? Thank you
Sorry I don’t know. Google and UA-cam search?
Gary, when I put my Iron filter into brine draw, water squirts out the air intake. I checked the injector and it is clear. What should I do next? Thank you.
Replace the air draw assembly here x9bgz9os9j7qacz6-17147789412.shopifypreview.com/products/clack-fob-c-k-strainer-check-valve-air-intake-assy
How often do you recommend the iron breaker 3 regenerate for a home with low water consumption?
All iron filters should regenerate at least every 3 days.
Hi Gary, great video ! Could you show all programmed values in regen mode? First is backwash 15 min, then brine dn 30 min and after that?
Great suggestion! But that is it, there are no other values, there are only those two cycles.
Have you ever come across one that always has water coming from the drain line? What would cause that? I have one called the repair guy he came over said all the mechanical things work like the cam and switches. He said my problem was I have a leak and I’m using to much water. I searched my home found that the water is actually coming from the iron filter itself out of the drain line what would cause this?
Water is leaking past the piston and seals. this video will help ua-cam.com/video/RhvspR3PAw8/v-deo.html