Thank you for the review. I booked the same room for my bday. How is the service here I have read mixed reviews wondering if I should chanhe.Have you been to Hyatt Zillara how does this resort compare?
Hi Melanie, Thanks for watching. I have sent several clients to Hyatt Zilara and most have enjoyed their time there. I’ve only done a site inspection at Zilara. It is a beautiful property. Keep in mind, EOB has only reopened for a few months. When you mention service, it is all subjective depending on what you’re comparing it to. We had no direct problems with service. Turn down service was slower/later at this resort in comparison to others. Room service would take between 45min-1hr…but that has been along the same lines as other 5 star resorts I’ve frequented. I can honestly say, everyone we encountered aimed to please. Appreciate ya, Meka s.white@mmvagent.com
Thank you for the review. I booked the same room for my bday. How is the service here I have read mixed reviews wondering if I should chanhe.Have you been to Hyatt Zillara how does this resort compare?
Hi Melanie,
Thanks for watching. I have sent several clients to Hyatt Zilara and most have enjoyed their time there. I’ve only done a site inspection at Zilara. It is a beautiful property.
Keep in mind, EOB has only reopened for a few months.
When you mention service, it is all subjective depending on what you’re comparing it to. We had no direct problems with service. Turn down service was slower/later at this resort in comparison to others.
Room service would take between 45min-1hr…but that has been along the same lines as other 5 star resorts I’ve frequented.
I can honestly say, everyone we encountered aimed to please.
Appreciate ya,
Meka
s.white@mmvagent.com
In your opinion are excellence club amenities worth the extra money?
In my Opinion YES! Especially at this resort because there are two lounges-additional restaurants for dinner-extra pools and services.