Raptor Technologies Data Breach Investigation

Security researcher Jeremiah Fowler discovered 800 gigabytes of files and logs linked to school software provider Raptor Technologies. The firm provides software that allows schools to track student attendance, monitor visitors, and manage emergency situations. Raptor says its software is used by more than 5,300 US school districts and 60,000 schools around the world.
But as DataBreaches noted, there was even more to this concerning leak than had been known by Fowler, vpnMentor, or WIRED. DataBreaches had been contacting Raptor Technologies weeks before Fowler reached out to them about their leak after another researcher had alerted DataBreaches to it in early November. But Raptor Technologies never acknowledged the multiple attempts at responsible disclosure in early December, never secured their blob at the time, and then issued a factually inaccurate statement to WIRED about their investigation that claimed, “There is no indication at this time that any such data was accessed by third parties beyond the cybersecurity researcher and Raptor Technologies personnel,” he says, adding there is no reason to believe there has been any misuse of the information.”
But data had been accessed by others.