@@tesbros "An error occured when submitting. Please try again later." when trying to enter email to get the list mailed. The blogpost also mentions there should be a link for the list, but it's either not there or you've hidden it too well.
Great vid. It’s a pity, after spending £50k on a car, the customer has to check the car has been built correctly. You don’t need to do all these checks on a car half the price. A VW, Mazda, Peugeot, GM etc. Come on Ellon, get the Tesla staff trained, and make them responsible for the Pre Delivery Inspection. It has benefits, enhancing Teslas reputation, and giving feedback to the factories on recurring faults.
Lol wtf are you talking about. Mercedes, BMW, McLaren, Range Rovers and every other manufacturer rolls out duds from the factory all the time. The dealership will either damage something during delivery inspection or during transport. This isn't a Tesla problem, this is an industry problem.
It seems to me that it makes sense to check over any car purchase. You should certainly inspect at least as well as you would for a rental car before you drive away.
Make sure all the seatbelts work. I test drove the Model Y Performance and my wife and younger son had to stay at the dealership because two of the 3 seatbelts in the rear seats didn't actually work. My older son road shotgun and nearly shit himself every time I floored it 😅
I still think it’s crazy you need a checklist and go over these cars like this. All the other cars I’ve bought in the past you just get the keys and go
You would expect these things to be right from the factory on a base model Kia, let alone a 60k car. It's embarrassing that Tesla can't get this basic level of quality control done. I've bought low and high end cars and never needed to do anything like this.
Thank you very much for this! This will really help when picking up my new Tesla! Please add: Check to make sure that a USB Flash Drive is Pre-installed in the Glove Box, at least it should be there for the Model S.
So thank you for the video, I was unable to find any downloadable or printable checklist. I’m not sure what’s going on there, but a lot of people said they couldn’t find the checklist either. Some said they found it, but it didn’t work, so I don’t know what’s going on there, but I wasn’t able to find it. I also noticed that you didn’t look at the seals, particularly around the doors, and so when I picked up my Model 3 back in 2018, I didn’t do much of an inspection, and so by the time I discovered a loose door seal underneath on the passenger side door, it was a year or so later and of course the car was out of warranty at that point. So make sure to check all door, and window seals, front trunk and rear trunk seals to make sure that they are tucked in properly, as well as the overhead pillars, because I had one come loose as it wasn’t properly secured, but all these problems was fixed by Tesla with no real issue, however, because by the time I discovered that seal on the right side of the door, it was well out of warranty and the guy wanted to charge me $140 just to put some glue on a seal. I said you got to be kidding me, I can do that myself, and that was the end of that conversation. So here’s the thing, your car is under warranty, and so you don’t have to panic because you took delivery and got home and discovered some issues that you did not see at the service center prior to accepting the delivery of the car, and so don’t let that ruin your delivery day experience with the folks at the service center. So barring any major issues that would be obvious to a duck, minor paint chips and scratches, shouldn’t become an issue where you are rejecting taking delivery of the vehicle, as these things can be easily documented as well as fixed, and so simply document what you have discovered and use the app and make an appointment to take your car into to the service center, as those things can be taken care of and Tesla is isn’t any different than any other manufacturer of products, particular one as complicated as a motor vehicle. So you’re going to experience some issues, but again don’t let that ruin your experience with your car. These things can be taken care of and barring some major issues, take delivery of the car, and realize that the car is under warranty, and that you can get these issues fixed, as Tesla isn’t any different than any other automobile, manufacturer when it comes to these issues, and all you need to do is use the app to make an appointment, and have these issues taken care of. Cheers 🥂
I had to drive 6 hours to get home from the Tesla dealer in NJ. When I got there to pick it up the dude moved the cone out of the way and said you’re good to go. He said “it’s self explanatory for the most part” It was the first time I had ever sat in a Tesla. I got in it and watched some UA-cam videos and drove back to Maine. Honestly I wouldn’t of had it any other way. Took me 1 stop on the way home to Maine. I’m sure if I had asked he would of done the whole show me every button thing but I prefer to figure it out on my own.
and you're the person they want buying the car. I got one for my Wife and she was Flat out crying because there was ZERO help. it took us 10 min to figure out how the get the thing into drive we thought it was broken. Turns out pressing down lightly like you assume would work does nothing, it takes pressing it harder. Just stupid shit like that runied what should have been a fun new car experience.
lmao, thank goodness i ordered mudflaps from you guys. Just got my Tesla this past weekend and as i was installing the rear passenger side one, i discovered all the nuts holding the wheel liner in place were half unscrewed
i really want to upgrade to a tesla model 3 but they seem so delicate and. I would expect a mass production car to be delivered perfectly. i have never had to check a brand new car for imperfections before.
I placed my order for Tesla X Plaid but vids like these are giving me second thoughts but then I think about my SUV monthly gas bill, now stands @$1,000. No going back on decision.
@@tesbros Thanks I hope so I drove one and it blew my Mustang out of the water. Should save me a lot of money in the summer sense I spend anywhere from $500-750 a month.
You better be nervous! We got our Y we ordered in June 22 yesterday on 12-31-22, the last day of the $7500 December discount & have WIDE unattractive misaligned panel on the front HOOD and the TESLA HEAD ARROGANT DUDE said it PANELS are NOT adjusted because they left factory within TESTLA’s inspection specifications!!!! “ We we told flatly to sign to accept it with flaws (sharp taillight protruding glass and panel misalignment) and they have people waiting in line to take ours and they’ll order us another one that will get here in March but we’ll lose the $7500 December discount! They could care less about poor quality of their product OR “your disappointment” or your $66,000!! Their cold callous attitudes SUCKED!
With all the perfectionism Elon Musk is known for, I for the life of me can not believe that there are uneven gaps on the Tesla cars. Can someone shine a light on this for me please? Thanks
My understanding is it costs time and money to get rid of those gaps at the factory, which Elon and Tesla are not willing to pay for on a mass scale. So, when they get it half-right, or half-wrong rather, they only pay half the time and money in total. In other words, we are their unpaid engineers finding the gaps for them. TLDR We pay with our time and money, and Tesla doesn’t.
Old video, but I’m going through the same issue with built quality after picking up the MY today. I mentioned it to the SA and he said it became “acceptable” at Tesla for misalignment issue & I had to pay for it if I want to get I fixed. That comment ruined my whole pickup experience.
@@tesbros I couldn’t close my driver side without slamming the door. The headlights & tail lights are not flushed to the body. Some sharp edges are protruding out, which is a real hazard. Water standing on top of the plastic frunk… The car has been in my garage since the pickup. I’m afraid driving it in the rain as the water would find it way in those areas.
Awesome vid and checklist! Curious, how long does it take for Tesla to fix some of the more serious defects like panel gap misalignments , paint and glass issues, etc.
At our company, TESBROS, we make vinyl wraps, one big seller being the chrome delete wrap. A customer wanted to see what it was like before and after, so I split my delete like that so they could see the difference. I know it looks odd in this video, I just hadn’t fixed it yet 🤣
Thanks for the video! Do I accept the delivery if I find a list of problems / issues with the car? I ordered a Model Y for this month. Will they give me a hard time? How best to manage addressing the problems / issues with the car? - thank you
Congrats! Yes, you can still accept delivery if you find issues - as long as these are easy fixes and the car is drivable. I think the best approach is to make a list as you're inspecting the car and then let them know all at once when you're finished. They can then schedule a service appointment for you to get things done at a later date. They shouldn't give you a hard time! It's a big purchase, and you want to make sure you're getting your new ride in the best condition.
Have a Question: When you pay FULL amount money before Delivery or after checking in vehicle during Delivery day? If you found something outstanding during you check in and refuse to accept vehicle? Tesla will refund or you going to court? How it works?
We gotta do all this ON delivery day? The sales rep told me a delivery driver will come with the car and they will take the trade in. Does that mean I have to spend 20 minutes or so inspecting the vehicle as he waits? Is anything that wasnt caught on delivery day still serviceable if I catch it after the fact or is accepting the delivery while not catching the defect finalized if wasnt flagged upon receiving? Im kinda nervous as my delivery is this week and this whole checklist thing seems very exclusive to tesla problems. Any response would be much appreciated!
If issues aren't caught on delivery day, it's definitely still able to be fixed whenever you do find them! You'll just need to contact your nearest Tesla service center. The reason for doing all this on delivery day is to make sure defects are flagged and in the system so you know for sure they will fix it for you for free and not blame you for any issues after you drive it off the lot.
I would think the most important issues to report on delivery day would be things like scratches that you might cause yourself after taking delivery. You are not going to be the cause of panel alignment issues or non-working mirrors, etc.
A lot has changed. When I picked mine up in 2018, it was like 30-60 min with a walkthrough and all. Then in 2020 covid time, it was 5 min lol. Everything was inside the car and ready to go. I assume it’s similar to that now but it also differs on where you pick it up. Just don’t be afraid to go in and ask questions. They’re there to help.
Are the Teslas hand made or in cheap manufacturing unit somewhere in China? Why the body panel alignment issue? Also after paying about $ 50000 doing the pre delivery inspection is going to be very overwhelming. Am ok doing this PDI had it cost just about $15000. I need my peace of mind after paying $50000!
Hi quick question, if multiple problems are found with the car and you’re picking it up at the service center, could they technically fix it there before you drive it off the lot? I’d hate to notice all these problems and then have to drive off tbh
@@rtobyc no, you would have to refuse to take delivery if it isn’t functional, or if something bothers you enough to not take it. But if it’s minor, you can accept delivery and then fix it later within your warranty. You would just have to set up an appointment with a service center to do that later
I went yesterday and picked up my $66,000 Y and I had watched here on You Tube where buyers wrote about Tesla flaws and issues so as I walked up to inspect my car within 10 seconds I was horrified to see the blatant misaligned panels!! Horrible wide black horseshoe shaped black WIDE seams ON THE SNOW WHITE HOOD!! Ugly unattractive as hell? I showed it to other car buyers whose car’s had smaller prettier seams and they EVEN started looking over their cars and finding panels in one side different than the other side and the ONLY Tesla 4 representatives were “KIDS” 26 and under WITHOUT any expertise taking care of such situations…zero PEOPLE SKILLS who DID NOT GIVE A SHIT about “quality control inspection failures”! In fact I was told, “”you don’t have to accept it but you will lose the $7500 discount if you don’t and ask us to order you another one and it won’t get her till March!”They said “every car MEASURED “WITHIN Tesla “specifications”! Kennesaw EMPLOYEES were too young unskilled lacking experience and Musk should give discounts to VISUALLY unacceptable cars failing to pass $66,000 inspections! One area the point on the tail light glass protruded out so far it CUT a person’s finger as he touched his finger over it!!APPALLED! Disappointed! Angry! Beware! I made recordings and videos. of employees and witnesses names also. Elon will get a letter why his stock deserved to drop with incompetent employees and undesirable assembly line workmanship!! 18:35
I plan on trading in my 2019 honda civic sport sedan in July/ Aug this year ( currently waiting our house to close escrow by then), do you anticipate MY price increases by then ?
I would bet on it that we'll see more price increases. Tesla is selling every car then can build it seems. Even after gutting content like removing radar and adjustable passage lumbar support, they still keep flying off the lot so to speak. Add in a chance of possible tax credit, and Tesla can jack the price even more since the gov't will be making up some of the difference. It is simple supply and demand.
@@tesbros my model y has a gap on the c pillar trunk area where it meets the back quarter panel. Is this fixable? Driver side is fine but passenger is not
This is sad that a video like this exists. Tesla need to step up their game and not hand off responsibility of quality assurance to their paying customers. This is sad and makes me nervous about my order.
Hi there, I've had a Tesla since 2018 and it's improved dramatically since then. So I wouldn't worry too much although it's still good to make sure you double check your car when picking it up. Good luck with your order!
![Дон ДОН, Алаудинов и СБЕЖАВШИЕ из под Курска ахматовцы 😁 [Пародия]](http://i.ytimg.com/vi/dEfCf5IK26Q/mqdefault.jpg)
Did you run into any issues on delivery day? Did you use our checklist? Let us know!
I tried to download the guide by requesting the pdf but I get an error. No joy.
We can't download the list, your site is broken.
@@FitzgeraldKrox could you specify the issue so we can get it fixed? Thanks!
@@tesbros "An error occured when submitting. Please try again later." when trying to enter email to get the list mailed. The blogpost also mentions there should be a link for the list, but it's either not there or you've hidden it too well.
@@kevo0954 The checklist link in the description is now working!
Great vid. It’s a pity, after spending £50k on a car, the customer has to check the car has been built correctly. You don’t need to do all these checks on a car half the price. A VW, Mazda, Peugeot, GM etc. Come on Ellon, get the Tesla staff trained, and make them responsible for the Pre Delivery Inspection. It has benefits, enhancing Teslas reputation, and giving feedback to the factories on recurring faults.
exactly. I ordered the Y and it sucks that one has to check all this...
Lol wtf are you talking about. Mercedes, BMW, McLaren, Range Rovers and every other manufacturer rolls out duds from the factory all the time. The dealership will either damage something during delivery inspection or during transport. This isn't a Tesla problem, this is an industry problem.
It seems to me that it makes sense to check over any car purchase. You should certainly inspect at least as well as you would for a rental car before you drive away.
Make sure all the seatbelts work. I test drove the Model Y Performance and my wife and younger son had to stay at the dealership because two of the 3 seatbelts in the rear seats didn't actually work. My older son road shotgun and nearly shit himself every time I floored it 😅
Why doesn’t Tesla service centers do something like this for each car?
because Tesla is a tech company not a automobile company 🥹
Hi from CA, Just want to say thank you! I used your checklist when I picked up my M3 and it came really handy!
That’s amazing to hear Edgar!
Nice walk around! Only correction is the cars no longer come with the 14-50 adapter. Have to buy it separately now.
Good catch! The downloadable checklist is updated!
Honestly the best delivery day video ever made. Giving every detail to pay attention to when delivery perfect video
So glad it helped!
I still think it’s crazy you need a checklist and go over these cars like this. All the other cars I’ve bought in the past you just get the keys and go
pretty sure you can just get the keys and go with a tesla as well.. but you can also do this similar checklist with every car and manufacturer too.
You would expect these things to be right from the factory on a base model Kia, let alone a 60k car. It's embarrassing that Tesla can't get this basic level of quality control done. I've bought low and high end cars and never needed to do anything like this.
Just printed this out for my delivery this morning of a 2021 M3P! Thank you!!
Congrats!!!
Thank you very much for this! This will really help when picking up my new Tesla! Please add: Check to make sure that a USB Flash Drive is Pre-installed in the Glove Box, at least it should be there for the Model S.
Great tip! I will add it to the description 😄
So thank you for the video, I was unable to find any downloadable or printable checklist. I’m not sure what’s going on there, but a lot of people said they couldn’t find the checklist either.
Some said they found it, but it didn’t work, so I don’t know what’s going on there, but I wasn’t able to find it. I also noticed that you didn’t look at the seals, particularly around the doors, and so when I picked up my Model 3 back in 2018, I didn’t do much of an inspection, and so by the time I discovered a loose door seal underneath on the passenger side door, it was a year or so later and of course the car was out of warranty at that point.
So make sure to check all door, and window seals, front trunk and rear trunk seals to make sure that they are tucked in properly, as well as the overhead pillars, because I had one come loose as it wasn’t properly secured, but all these problems was fixed by Tesla with no real issue, however, because by the time I discovered that seal on the right side of the door, it was well out of warranty and the guy wanted to charge me $140 just to put some glue on a seal. I said you got to be kidding me, I can do that myself, and that was the end of that conversation.
So here’s the thing, your car is under warranty, and so you don’t have to panic because you took delivery and got home and discovered some issues that you did not see at the service center prior to accepting the delivery of the car, and so don’t let that ruin your delivery day experience with the folks at the service center.
So barring any major issues that would be obvious to a duck, minor paint chips and scratches, shouldn’t become an issue where you are rejecting taking delivery of the vehicle, as these things can be easily documented as well as fixed, and so simply document what you have discovered and use the app and make an appointment to take your car into to the service center, as those things can be taken care of and Tesla is isn’t any different than any other manufacturer of products, particular one as complicated as a motor vehicle.
So you’re going to experience some issues, but again don’t let that ruin your experience with your car. These things can be taken care of and barring some major issues, take delivery of the car, and realize that the car is under warranty, and that you can get these issues fixed, as Tesla isn’t any different than any other automobile, manufacturer when it comes to these issues, and all you need to do is use the app to make an appointment, and have these issues taken care of. Cheers 🥂
This was such a helpful video. Expecting to pick my Model 3 the day after. So excited to get my first Tesla ☺️
Congrats!!
@@tesbros How was it?
I had to drive 6 hours to get home from the Tesla dealer in NJ. When I got there to pick it up the dude moved the cone out of the way and said you’re good to go. He said “it’s self explanatory for the most part” It was the first time I had ever sat in a Tesla. I got in it and watched some UA-cam videos and drove back to Maine. Honestly I wouldn’t of had it any other way. Took me 1 stop on the way home to Maine. I’m sure if I had asked he would of done the whole show me every button thing but I prefer to figure it out on my own.
and you're the person they want buying the car. I got one for my Wife and she was Flat out crying because there was ZERO help. it took us 10 min to figure out how the get the thing into drive we thought it was broken. Turns out pressing down lightly like you assume would work does nothing, it takes pressing it harder. Just stupid shit like that runied what should have been a fun new car experience.
*would have, would not have had… sigh. Yes, I am a Grammar Commie.
Awesome!! And that wrap color on the Y!! Stunning.
Thank you!
lmao, thank goodness i ordered mudflaps from you guys. Just got my Tesla this past weekend and as i was installing the rear passenger side one, i discovered all the nuts holding the wheel liner in place were half unscrewed
oh no! glad you found that. hope you're enjoying your new ride though!
i really want to upgrade to a tesla model 3 but they seem so delicate and. I would expect a mass production car to be delivered perfectly. i have never had to check a brand new car for imperfections before.
They've gotten much better than it used to be.
Thanks Bro. This Friday I’m going to take my Model Y . Your list is very useful, gracias amigo . Greetings from Shanghai!
Congrats on your Model Y!
I placed my order for Tesla X Plaid but vids like these are giving me second thoughts but then I think about my SUV monthly gas bill, now stands @$1,000. No going back on decision.
I like the lil pep talk at the end! We do deserve the best 😅
Ji Hoon! World is so small, I met him at Hawaii in college, such a good guy and very nice videos! Also pretty good at tennis 😅🌟
Keep up the good work!
Nice checklist. I think I've looked at maybe 4 of these so far and I like yours the best.
I DO deserve the best. Thanks man!
You sure do!
Your video and list is very thorough. I'm very glad I found this before getting my Tesla.
So Tesla is basically using owners as their QC department. Haha they should be paying us for this.
Very useful hopefully picking up my tesla in the next few weeks will definitely use this
A car at that price point should not need a checklist.
great video, used this when i picked up today!
tesla should bring that color back specially avail for MYLR
Thank you so much! I'm getting my model 3 tomorrow and this is super helpful :)
Glad to help! Congrats!
Well explained.. I will keep this video in mind when I take delivery of my tesla3 in July. Thank you
I’m watching this because I’m also going to pick up my vehicle that is six hours away. Hope nothing is wrong because it is a demo model.
Those are usually in good shape. Good luck and congrats!
Thank you, will definitely be using your checklist.
Thanks
Thanks Just got my M3 Your checklist was great Cheers
Thanks for this information. I wll be printing this to take with us to pick up our vehicle.
Glad it was helpful! Congrats on your new ride!
Got a tesla model 3 standard range ordered in May super excited waiting is the sucky part lol!!! Oct to December latest
Congrats! It'll be worth it!
great checklist and help you stay on tract during the delivery inspection process. Nice Job
Glad to help!
Thanks so much for this list. I should be getting my Tesla Model 3 next month. I'm really excited for it but also really nervous.
Congrats! You're going to love it!
@@tesbros Thanks I hope so I drove one and it blew my Mustang out of the water. Should save me a lot of money in the summer sense I spend anywhere from $500-750 a month.
You better be nervous! We got our Y we ordered in June 22 yesterday on 12-31-22, the last day of the $7500 December discount & have WIDE unattractive misaligned panel on the front HOOD and the TESLA HEAD ARROGANT DUDE said it PANELS are NOT adjusted because they left factory within TESTLA’s inspection specifications!!!! “ We we told flatly to sign to accept it with flaws (sharp taillight protruding glass and panel misalignment) and they have people waiting in line to take ours and they’ll order us another one that will get here in March but we’ll lose the $7500 December discount! They could care less about poor quality of their product OR “your disappointment” or your $66,000!! Their cold callous attitudes SUCKED!
@@gayledrake I’m on my way to pick up my M3P right now and I’m nervous as hell for that exact scenario happening to me too 😭😭😭
Thanks very much! Very useful
Glad you found it useful, Frank!
thanks a lot for the check list, will be for sure useful when the car delivered,
With all the perfectionism Elon Musk is known for, I for the life of me can not believe that there are uneven gaps on the Tesla cars. Can someone shine a light on this for me please? Thanks
My understanding is it costs time and money to get rid of those gaps at the factory, which Elon and Tesla are not willing to pay for on a mass scale. So, when they get it half-right, or half-wrong rather, they only pay half the time and money in total. In other words, we are their unpaid engineers finding the gaps for them. TLDR We pay with our time and money, and Tesla doesn’t.
Thank you very much, the check list is very helpful
Wow! This is a great checklist and tutorial. Thank you!
Thank you! Please subscribe for more content like this!
Excellent Video! Well done.
Kinda sad that you pay 10-15k more for Tesla and they have these massive problems. They are minimal, but the amount is outstanding.
Excellent information thank you
It sucks how QC is poor
The one dislike on this video is from Elon.
I’m going to share this checklist and your YT page of you don’t mind
Of course! Thank you!
Doing gods work sir. Subscribed
This is so helpful,thank you
Thank you!
Great video, thanks so much
Glad it helped!
Williamson! I live in Franklin TN! :)
Awesome! We're not too far!
Maybe I’ll see you at a local Tesla event. I’ll introduce myself.
@@kevinpayne8785 Please do! Looking forward to meeting ya!
I love how when they played the music you can see melanie martinez
Old video, but I’m going through the same issue with built quality after picking up the MY today. I mentioned it to the SA and he said it became “acceptable” at Tesla for misalignment issue & I had to pay for it if I want to get I fixed. That comment ruined my whole pickup experience.
Very sorry to hear that. What was the misalignment issue if you don't mind me asking?
@@tesbros I couldn’t close my driver side without slamming the door. The headlights & tail lights are not flushed to the body. Some sharp edges are protruding out, which is a real hazard. Water standing on top of the plastic frunk… The car has been in my garage since the pickup. I’m afraid driving it in the rain as the water would find it way in those areas.
Im picking up my MYP today from Burbank and this is not what I want to hear from a recent buyer. 😒
“…because you deserve the best.” So honest! Super helpful! Thanks a ton!
Wow. It seems you need time to check everything. It's like home inspection (Tesla Inspection Service)
Tesla is not for me. I'm buying Acura TLX
Just because no one cares enough about Acuras to make a useful inspection list doesn't mean that they will have fewer problems.
I never thought I would find someone with my last name LOL. Anyways, very helpful video.
Ha! Nice to meet you, "bro"!
Very common last name in Korea though
They didn’t let me inspect the interior without having to accept the car first. >_>
Awesome vid and checklist! Curious, how long does it take for Tesla to fix some of the more serious defects like panel gap misalignments , paint and glass issues, etc.
Depends on your service center and severity of the issues.
Is the list from Tesla or your own? How long does it take to go through? I wish the delivery center did this.
This is ours. Not sure what they use on their end.
Thank you, very good the job but the checklist is missing in the link above ?
Link is in description now!
Very weird. I never checked my Porsche in dealership. Weirdest think Tesla always 60 mph on highway. Can that car go faster?
Tesla should do the checklist before delivering the car to the customer. Poor customer service, for the high price you pay. No dealership
Hopefully they do also check over their cars when they receive them. Would be interesting if anyone knows more about their process.
I'm going to guess the wiper hitting the hood is due to the incorrect fit of the hood on the front left.
Yes, could also the the bolt that holds the wipers in place.
Nema 14-50 is not included in my model y..
We put that in a note in the description! So sorry for the confusion.
Thanks for the clarification. Excellent video!
Why does only the front left door seem to have chrome (at 5:15)?
Also the door frame of the front left has chrome. If this is a manufacturing error then i feel really bad for this guy.
At our company, TESBROS, we make vinyl wraps, one big seller being the chrome delete wrap. A customer wanted to see what it was like before and after, so I split my delete like that so they could see the difference. I know it looks odd in this video, I just hadn’t fixed it yet 🤣
And if I find something wrong I tell them when picking up?
Yes!
Thanks for the video! Do I accept the delivery if I find a list of problems / issues with the car? I ordered a Model Y for this month. Will they give me a hard time? How best to manage addressing the problems / issues with the car? - thank you
Congrats! Yes, you can still accept delivery if you find issues - as long as these are easy fixes and the car is drivable. I think the best approach is to make a list as you're inspecting the car and then let them know all at once when you're finished. They can then schedule a service appointment for you to get things done at a later date. They shouldn't give you a hard time! It's a big purchase, and you want to make sure you're getting your new ride in the best condition.
@@tesbros Thank you so much!
Their QC is horrible!! For a 60k car?! Buyers shouldn't have to worry about exterior defects. A12k Kia or Hyundai have better quality than Tesla
If you lease, what are the checklist
You would look for the same things
Question - can the service center fix various alignment issues you noted in the panel, hood, and light?
They should be able to!
Extremely helpful checklist!
Fucking outrageous that the customer has to do the quality control process.
Does the 2021 model come with the Nema 14-50 plug?
Unfortunately it does not. But I would double check as these things change frequently.
@@tesbros change your video then that’s very misleading and can cause trouble when people are picking up their car.
@@inMuskWeThrust we will update it in the near future. In the meantime we added a notice card.
@@inMuskWeThrust You forgot to say “please".
Have a Question: When you pay FULL amount money before Delivery or after checking in vehicle during Delivery day? If you found something outstanding during you check in and refuse to accept vehicle? Tesla will refund or you going to court? How it works?
You can refuse delivery and they'll assign you a new vin.
@@tesbros Thanks
Super useful checklist, thanks for it
That’s what we’re here do :) please subscribe if you want more useful videos like this!
We gotta do all this ON delivery day? The sales rep told me a delivery driver will come with the car and they will take the trade in. Does that mean I have to spend 20 minutes or so inspecting the vehicle as he waits? Is anything that wasnt caught on delivery day still serviceable if I catch it after the fact or is accepting the delivery while not catching the defect finalized if wasnt flagged upon receiving? Im kinda nervous as my delivery is this week and this whole checklist thing seems very exclusive to tesla problems. Any response would be much appreciated!
If issues aren't caught on delivery day, it's definitely still able to be fixed whenever you do find them! You'll just need to contact your nearest Tesla service center. The reason for doing all this on delivery day is to make sure defects are flagged and in the system so you know for sure they will fix it for you for free and not blame you for any issues after you drive it off the lot.
I would think the most important issues to report on delivery day would be things like scratches that you might cause yourself after taking delivery. You are not going to be the cause of panel alignment issues or non-working mirrors, etc.
When you need a delivery checklist for a vehicle purchase you need to re-think the brand entirely. Unreal.
Where do i get the checklist? Thank you!
blog.tesbros.com/tesla-delivery-checklist/
Hey how long is the pickup process picking up a new Tesla from the dealership on delivery day?
A lot has changed. When I picked mine up in 2018, it was like 30-60 min with a walkthrough and all. Then in 2020 covid time, it was 5 min lol. Everything was inside the car and ready to go. I assume it’s similar to that now but it also differs on where you pick it up. Just don’t be afraid to go in and ask questions. They’re there to help.
It comes with a 14-50 plug?
Not anymore, unfortunately.
Are you saying the new cars come with nema 14-50s???
Sorry it does not anymore.
Ok…I just bought one man! Lol
@@trojansky2348 congrats!!!
Are the Teslas hand made or in cheap manufacturing unit somewhere in China? Why the body panel alignment issue?
Also after paying about $ 50000 doing the pre delivery inspection is going to be very overwhelming. Am ok doing this PDI had it cost just about $15000. I need my peace of mind after paying $50000!
Hi quick question, if multiple problems are found with the car and you’re picking it up at the service center, could they technically fix it there before you drive it off the lot? I’d hate to notice all these problems and then have to drive off tbh
Depends on what it is. And I would hate that too, but you'll thank yourself for it later
@@tesbros let’s say it’s multiple misalignments and panel gaps for instance ?
@@rtobyc no, you would have to refuse to take delivery if it isn’t functional, or if something bothers you enough to not take it. But if it’s minor, you can accept delivery and then fix it later within your warranty. You would just have to set up an appointment with a service center to do that later
@@tesbros in your experience, did you have to take it for a service ? If so how long did it take you and how was the process ?
I went yesterday and picked up my $66,000 Y and I had watched here on You Tube where buyers wrote about Tesla flaws and issues so as I walked up to inspect my car within 10 seconds I was horrified to see the blatant misaligned panels!! Horrible wide black horseshoe shaped black WIDE seams ON THE SNOW WHITE HOOD!! Ugly unattractive as hell? I showed it to other car buyers whose car’s had smaller prettier seams and they EVEN started looking over their cars and finding panels in one side different than the other side and the ONLY Tesla 4 representatives were “KIDS” 26 and under WITHOUT any expertise taking care of such situations…zero PEOPLE SKILLS who DID NOT GIVE A SHIT about “quality control inspection failures”! In fact I was told, “”you don’t have to accept it but you will lose the $7500 discount if you don’t and ask us to order you another one and it won’t get her till March!”They said “every car MEASURED “WITHIN Tesla “specifications”! Kennesaw EMPLOYEES were too young unskilled lacking experience and Musk should give discounts to VISUALLY unacceptable cars failing to pass $66,000 inspections!
One area the point on the tail light glass protruded out so far it CUT a person’s finger as he touched his finger over it!!APPALLED! Disappointed! Angry! Beware! I made recordings and videos. of employees and witnesses names also. Elon will get a letter why his stock deserved to drop with incompetent employees and undesirable assembly line workmanship!! 18:35
I plan on trading in my 2019 honda civic sport sedan in July/ Aug this year ( currently waiting our house to close escrow by then), do you anticipate MY price increases by then ?
That’s hard to say but may be possible due to increase in cost for materials.
I would bet on it that we'll see more price increases. Tesla is selling every car then can build it seems. Even after gutting content like removing radar and adjustable passage lumbar support, they still keep flying off the lot so to speak. Add in a chance of possible tax credit, and Tesla can jack the price even more since the gov't will be making up some of the difference. It is simple supply and demand.
@@wavshrdr8452 perfectly put
Are the panel gaps fixable? Or should we reject the car?
Depends on the gap. Trunk/frunks are usually fixable.
@@tesbros my model y has a gap on the c pillar trunk area where it meets the back quarter panel. Is this fixable? Driver side is fine but passenger is not
@@HKX_ORANGECHICKEN yes should be fixable. Schedule service with Tesla.
This is sad that a video like this exists. Tesla need to step up their game and not hand off responsibility of quality assurance to their paying customers. This is sad and makes me nervous about my order.
Hi there, I've had a Tesla since 2018 and it's improved dramatically since then. So I wouldn't worry too much although it's still good to make sure you double check your car when picking it up. Good luck with your order!
A brand new car should not have this many problems
They have gotten much better since we shot this video. But it's still best to ensure you have the best vehicle before delivery.
@@tesbros I agree. I used your checklist during my delivery. Thanks
BUY A TESLA SEEMS LIKE A LOT, ALOT OF WORK .... FUCK IT ILL WAIT TO THE KIA
Dose it come with NEMA-1450?
Not anymore. We corrected it in the comments and description. You can still purchase from Tesla.
Thank you!