Thank you for this. Do you know if you can do different class or appointment types at the same time and if one is booked then it becomes unavailable in the others (like in calendly.) for example, I offer different kids of coaching appointments. They are available during spots in my schedule, it doesnt matter to me which kind of appointment.
Hi Rob, Is it possible to do so that client X can buy 2 seats (and pay for 2 people at the same booking)? right now its only possible to buy one spot... any hack to this? Im selling a cocktail course and would like couples or whatever to book more than one seat and pay together at once...
Hey - if you are referring to linking directly to a booking, check out this article on Direct links in Squarespace Scheduling: support.squarespace.com/hc/en-us/articles/4408378674701 - please let me know if that doesn't answer it.
Hi Bryan - this is from their support docs: "To add your employees to Scheduling, add them as contributors with Scheduling permissions in Squarespace. The Scheduling permission level gives the contributor access the Scheduling panel, but doesn't give them access to billing settings." Info: support.squarespace.com/hc/en-us/articles/206537287 Then: "Each calendar in Scheduling represents a separate set of hours when clients can book appointments. Some small businesses only need one calendar. If you have multiple staff members or locations, you can create individual calendars for them." from: support.squarespace.com/hc/en-us/articles/360034677532-Managing-availability-and-calendars Last bit: "Tip: If you have calendars for your staff and more staff on duty than capacity for appointments to take place, add Rooms/Resources. For example, you can use Rooms/Resources if you have fewer rooms than staff or equipment clients need to use."
@@RobHope I have the same question, but the link you shared doesn't actually answer it. That shares how to add people to edit the site, etc. But I have 12 yoga instructors on staff who offer a variety of appointments and it doesn't seem like anyone created an intuitive way to make a calendar that includes all of the yoga instructors? Every instructor has to have their own calendar? How on earth does this translate when people are trying to schedule classes?
The best tutorial. Pretty professional. I had to watch several channel before finding here. The other one done't explain well about creating weekly classes.
Do you know how Squarespace scheduling works from the point of view of a "user accounts" - i.e. to enable the client/customer to manage their own profile/classes/account and to be able to book their classes?
Hi Hanna - Here is a Squarespace article with the full details on the users POV: support.squarespace.com/hc/en-us/articles/4406413667597 For a direct link to 'How clients register' check this out: support.squarespace.com/hc/en-us/articles/4406413667597#toc-how-clients-register And for a direct link to 'What clients can do' head here: support.squarespace.com/hc/en-us/articles/4406413667597#toc-what-client-accounts-do Hope that's helpful!
Hey Rob? How did you get those two boxes to open up at part 1 at 1:01. Would love to follow along. They just didn't open up of for me like your edited video. I know this is crazy - just want to add something to the calendar that is free for unlimited amount of people that happen every sunday at 10:30AM- Not so simple, Not a side hustle.
Is there any way squarespace can have the scheduling fo multiple day bookings? I wouldn’t want my clients to have to add their information each day they want to book. (Dog sitting business)
Please double check this with Squarespace official support (support.squarespace.com/) but I did a quick search and on this page (help.acuityscheduling.com/hc/en-us/articles/115000349912-Scheduling-Page-Options) I found this: In Client's Scheduling Page > Customize Appearance > Scheduling Page Options, under the Scheduling Page Options tab, you will find options to enable or disable features on your Client's Scheduling Page: **Classes:** Allow clients to book multiple spots Let clients choose the number of spots they'd like to book for a class.
Hi Justin - yes, good news, you can do both! Here are snippets from a Squarespace support article I found to help assist you: ### Rescheduling appointments To reschedule a single appointment: - In Scheduling, click Calendar. - Click the appointment summary under the calendar. - Click Reschedule. - Choose a date on the calendar, then choose a new time. To choose a date and time outside of your availability, click Custom. - Click Reschedule Appointment or use the arrow to select Reschedule, but don’t send email. - After rescheduling, you can add notes to the appointment or take payment. - Click Save, then click Close to return to your calendar. ### Canceling appointments You can cancel appointments for clients by individual appointment or in bulk. After canceling, you may want to charge a no-show fee or refund the client, depending on your policies. To cancel a client's appointment: - In Scheduling click Calendar. - Click the appointment summary under the calendar. - Click Cancel. - Check Mark as no-show and/or Send email to client, if applicable. If you choose to send an email, you can add a message. - Click Cancel Appointment. Here is the source for the above: support.squarespace.com/hc/en-us/articles/360038193811-Booking-appointments-for-clients-with-Scheduling Hope you found this helpful 🙏
![Squarespace Tutorial [2020] Acuity and Squarespace Scheduling](http://i.ytimg.com/vi/sCIAzR5NKyo/mqdefault.jpg)
It's worth noting I'm using a Yoga group class for better lesson context but the same Scheduling system works great for any appointment business.
this video was so well made that i was shocked to see you only had 5k subs and 2k views. thank you so much for this! great, clean content
Thank you for this comment Yianni - means a lot more to me that you probably realize - cheers! :)
Thank you for this. Do you know if you can do different class or appointment types at the same time and if one is booked then it becomes unavailable in the others (like in calendly.) for example, I offer different kids of coaching appointments. They are available during spots in my schedule, it doesnt matter to me which kind of appointment.
Hi Marcy - I'm unsure about this one, definitely reach out to Squarespace support, they should be able to answer this in one go :)
Way too good of a video for 499 views! Keep it up
Really appreciate that Adam! It's strange how certain vids get buried for a while then "pop" when they get more comments:)
Hi Rob,
Is it possible to do so that client X can buy 2 seats (and pay for 2 people at the same booking)? right now its only possible to buy one spot... any hack to this? Im selling a cocktail course and would like couples or whatever to book more than one seat and pay together at once...
Why is no one sharing how to embed the link?! I’ve been trying to for hours and there isn’t any way to do it .
Hey - if you are referring to linking directly to a booking, check out this article on Direct links in Squarespace Scheduling: support.squarespace.com/hc/en-us/articles/4408378674701 - please let me know if that doesn't answer it.
@@RobHope I'm looking to customize the embedded booking bar in the header of the website - any tips there?
I was wondering if square space offers a way to manage multiple peoples schedules for a bigger business rather than ones independent schedule?
Hi Bryan - this is from their support docs: "To add your employees to Scheduling, add them as contributors with Scheduling permissions in Squarespace. The Scheduling permission level gives the contributor access the Scheduling panel, but doesn't give them access to billing settings." Info: support.squarespace.com/hc/en-us/articles/206537287
Then: "Each calendar in Scheduling represents a separate set of hours when clients can book appointments. Some small businesses only need one calendar. If you have multiple staff members or locations, you can create individual calendars for them." from: support.squarespace.com/hc/en-us/articles/360034677532-Managing-availability-and-calendars
Last bit: "Tip: If you have calendars for your staff and more staff on duty than capacity for appointments to take place, add Rooms/Resources. For example, you can use Rooms/Resources if you have fewer rooms than staff or equipment clients need to use."
@@RobHope I have the same question, but the link you shared doesn't actually answer it. That shares how to add people to edit the site, etc. But I have 12 yoga instructors on staff who offer a variety of appointments and it doesn't seem like anyone created an intuitive way to make a calendar that includes all of the yoga instructors? Every instructor has to have their own calendar? How on earth does this translate when people are trying to schedule classes?
The best tutorial. Pretty professional. I had to watch several channel before finding here. The other one done't explain well about creating weekly classes.
Thanks so much! :)
Do you know how Squarespace scheduling works from the point of view of a "user accounts" - i.e. to enable the client/customer to manage their own profile/classes/account and to be able to book their classes?
Hi Hanna - Here is a Squarespace article with the full details on the users POV: support.squarespace.com/hc/en-us/articles/4406413667597
For a direct link to 'How clients register' check this out: support.squarespace.com/hc/en-us/articles/4406413667597#toc-how-clients-register
And for a direct link to 'What clients can do' head here:
support.squarespace.com/hc/en-us/articles/4406413667597#toc-what-client-accounts-do
Hope that's helpful!
so helpful! LOVE that you added the last bit about the customer pov. thanks for such a wonderful video! looking forward to digging in more.
I'm really stoked you commented on that part Rachel, I wish other tutorials had more of that:)
Hey Rob? How did you get those two boxes to open up at part 1 at 1:01. Would love to follow along. They just didn't open up of for me like your edited video. I know this is crazy - just want to add something to the calendar that is free for unlimited amount of people that happen every sunday at 10:30AM- Not so simple, Not a side hustle.
Awesome tutorial Rob, beautifully made as always
Thank you Lucian! These tutorials take time but really happy with them. Also really interesting how the views pick up over time on UA-cam.
Is there any way squarespace can have the scheduling fo multiple day bookings?
I wouldn’t want my clients to have to add their information each day they want to book. (Dog sitting business)
Please double check this with Squarespace official support (support.squarespace.com/) but I did a quick search and on this page (help.acuityscheduling.com/hc/en-us/articles/115000349912-Scheduling-Page-Options) I found this:
In Client's Scheduling Page > Customize Appearance > Scheduling Page Options, under the Scheduling Page Options tab, you will find options to enable or disable features on your Client's Scheduling Page:
**Classes:** Allow clients to book multiple spots Let clients choose the number of spots they'd like to book for a class.
Thank you! This was so helpful
My pleasure Jonna - glad you found it helpful :)
Hi do you need to buy a scheduling and commerce plan for squarespace in order to be able to sell yoga classes online?
Thank you for the great video!
Is it possible to create appointment times with different locations throughout the day?
Do you have to use scheduling for Squarespace?
What about rescheduling or cancellations?
Hi Justin - yes, good news, you can do both!
Here are snippets from a Squarespace support article I found to help assist you:
### Rescheduling appointments
To reschedule a single appointment:
- In Scheduling, click Calendar.
- Click the appointment summary under the calendar.
- Click Reschedule.
- Choose a date on the calendar, then choose a new time. To choose a date and time outside of your availability, click Custom.
- Click Reschedule Appointment or use the arrow to select Reschedule, but don’t send email.
- After rescheduling, you can add notes to the appointment or take payment.
- Click Save, then click Close to return to your calendar.
### Canceling appointments
You can cancel appointments for clients by individual appointment or in bulk. After canceling, you may want to charge a no-show fee or refund the client, depending on your policies.
To cancel a client's appointment:
- In Scheduling click Calendar.
- Click the appointment summary under the calendar.
- Click Cancel.
- Check Mark as no-show and/or Send email to client, if applicable. If you choose to send an email, you can add a message.
- Click Cancel Appointment.
Here is the source for the above: support.squarespace.com/hc/en-us/articles/360038193811-Booking-appointments-for-clients-with-Scheduling
Hope you found this helpful 🙏