Nice to see that you take such care on maintenance. We had a company out here to clear our main drain of roots (also maintenance), and the guy scoped it and came back and told me that it was not necessary. Integrity matters - a lot. I can guarantee you that homeowner went out and looked at the unit after you left and watched your video as well - so good work; it's nice to see.
@@frankm5019 Because he just paid someone a pile of money maintain it, and likely has questions in his own mind about the value that was provided in those payments. If the value is perceived as good (as it likely will), then as Mikey pointed out, he'll have a long term customer, and his reputation as a provider of quality services will be enhanced. If the perception is negative, then it will hurt the industry as a whole and the individual company that was involved. It should ALWAYS be assumed that your customer knows exactly the value you bring - and if he does not, or feels he's receiving less than what he's paying for, then one is putting their own business at risk. Long term customers - the ones who pick up the phone and call YOU right off the bat without considering anyone else - are invaluable. They provide the greatest return to your business at the lowest cost (you don't have to market to get their business). To get them and keep them, you have to provide excellent service at a reasonable price, educate them to the extent you can, and care about the quality of your work - every time.
@@Graffenwehr the customer may also have paid a pile of money to install the unit and he treated it like junk.did you see mp take out the instruction manual?.customer never looked at it.long term customer? Maybe..until he gets the bill...
@@frankm5019 Sure, maybe the customer never looked inside the condensing unit and noticed the buildup of leaves and the old manual there (which in reality, the original installer should have pulled out and handed to the original owner). That's fine. The issue is this: Everyone is different. There are lots and lots and lots of people who have other things on their mind; who have other skillsets and for whom HVAC does not play a central role in their life (of course, until it breaks). I, for instance, am an architect. One of my jobs is to educate my clients on why they should consider building their building in one way rather than in another. Perhaps their business is such, that really ensuring absolute fire protection is a great idea, etc. Fine. That owner is -marginally- interested in the building; but only to the extent that their business operates within it. As far as my drawings go, they could care less about this detail or that detail - they just want the building to work (and not leak) for a reasonable sum of money. However I - as the professional who is supposed to be knowledgeable about these things - I have the job (and liability) of ensuring that those small details are taken care of -- THIS is why I am being paid. Regardless of the client's interest in architecture or construction, I have to ensure that the design and configuration I provide meets or (more often) exceeds the code that protects him, his livelihood and his employees (and their families). Anyone who is in the service industry should fully appreciate why they have been engaged rather than someone else. If finding leaves and an old manual in a condensing unit is enough justification to not provide that client with 110% effort, then I would imagine one would not be in business very long (and likely should not be). And by the way - you may have noticed when MP was talking about "...not dumping the leaves on the ground..." @ 4:54-4:58, there were NO leaves on the ground at all - they had been raked up and removed - and there is a tree -directly- overhead. This should tell you that homeowner -does- care about the property, does take care of it, and is likely unaware or uneducated about what is inside of the condensing unit that he has likely never had to open up - because his life is about other things. A customers lack of knowledge in your area of expertise is not your problem. Rather, it is an opportunity to improve things - for both him/his family and you/your family.
Many customers do want to do a better job, just don't know where to start, or what is required. Give them the impression they hired the highest quality technician!
I agree with the Non Invasive method of testing, and so does NATE in their certification study guides. Delta T's give you overall performance. Something wrong there, then you dig deeper. Hooking up gauges carry other risks.
I also agree. Last summer I was always hooking up my gauges when doing any service work, including check and cleans but now I dont unless I need to. Like mike said, you lose every time you hook them up. I believe it's a 6 ounce loss when you connect both ports
@@OnePointLander If you mean smart probes like Fieldpiece Job Link probes for example, means you are still hooking up to the refrigeration circuit to get pressure readings. You still are hooking up to the system, and there will still be a loss of refrigerant among other considerations to be concerned of.
Mikey thank you I just started a few weeks ago in a service technician position for a small company and you really have been helping me to become a better service technician and always to be observant
Excellent tune up. I learned a lot. About pricing. Makes sense. U gotta mark up because u have to store the parts. I’m also not gonna put gauges on. Only if there is a problem. Thanks for the tips.
Tid-bit …. I was also taught to check milli volt drop across line-load 1 and line-load 2 on contactor when energized to see if contact points are compromised. Basically voltage drop across each leg of contactor 👍 beautiful repair bro… good to see you have so much pride in your work!! 🤘🤘🇺🇸🇺🇸
Can also check incoming voltage on the contactor with it deenergize versus the load side of the contactor when it’s energized to see if there is also a voltage drop
Great video as usual, I do like that you get somewhat into the pricing end of the business. Too often I do hear someone "gag" when you tell them that there dual run capacitor is going to cost them $120.00 bucks, but you cant't expect the service company to sell it for only say twice what they pay for it. Keep up the great work.
That part is $13. I think what papa Mikey is trying to say, is that home owners need to grow some balls, and replace capacitors on their own instead of spamming him with easy calls. lol, also in his vid he says around $140. So 1000% markup minimum.
What was taught, your pricing reflects your overhead. (Period full stop) Charge what you need to keep your business profitable! Thanks again for the videos! 🍺🍺🍺🥃🥃⛳️🎳 I'm going to be missing some of your guy's videos but I'll try to catch up when I can. (New business venture)💯 Stay safe. Retired (werk'n)keyboard super tech. Wear your safety glasses!
Keep up the good work Mikey. #LoveBosch The reason most new contractors fail is they don't know how to properly price jobs and materials and they refuse to learn the right way and still wonder why they are failing.
As usual. Clean cut and dry. Nothing is wrong with your pricing. I bought Fujitsu mini sys and installed on Monday from economy hvac in flushing. It was so cheap I did a hell of a mark up. Not sure if u deal with them but there pricing pretty good. Even the line sets
I never comment on peoples videos but I do have to give you a thumbs up for showing everyone the prices. It’s nice to compare prices. I’m in the Midwest and of course systems are going to be a lot cheaper. It doesn’t want to make me raise my prices it’s just a nice comparison. Thanks for being honest.
As someone who would call a HVAC guy, being able to call him back on a failed part that’s covered for 24 months is worth a lot to me! The way you test, I’m sure if the part failed, you’d know there might be something else causing the issue! Your policy is top notch!
Id like to see videos about how you run your business, and maybe pricing and other things like that. Would be cool to see your views and takes on things
New to your videos. Really like your approach/attitude - very professional. Wish you would have links to the cleaner that you used as well as the coil gun. My problem, which is mine alone is that I can watch the hand-held camera work. Makes me motion sick. My loss. If you ever get/use a tripod, I'd be a regular viewer. Again, nice work.
Great video Mikey Pipes. There's always critics but today is me. First few minutes of video you were explaining size of unit and had a minor mix up, also 1/6hp motor not 1/2hp just had to bust the balls. Lol keep up the good work, thanks for feeding us.
Man in my area our tune up process and prices are way different. Not saying you are doing it wrong or anything, just interesting to see the different process and the difference in tune-up time length.
another great video Mikey P. Great info on prices excellent tune up. I agree 1000% I was Taught only put gauges on if u need to. delta t is 20 degree split you are good. Great Mechanic Mikey P love videos also Daniel as well Great people..
Are you asking do we check our capacitors dynamically while the system is running? Yes, sometimes we do but most of the time, I prefer to shut down the system discharge the capacitor and give it the good old shake test.
Mikey, do you charge your customers sales tax on parts that you sell to them for repairs ? I am in NJ and been paying sales tax when i purchase parts from United Refrig, Furgison ect.... (2 years now) Then mark the part up and sell to customer with no sales tax. Just charging sales tax on Labor.. I just recently hired a new accountant and he said I have been doing it wrong, wtf !! would love some feed back ...thx
Mike I see you where having difficulty with numbers today . I was thinking that you only did half a service call/tune up . You never even looked at the evaporator and blower . Sure you checked the Delta T , but you may have missed the start of a leak near the A coil for example . Sure a unit that old is still repairable to a point , but a change out could have been explored a bit more . Hell the drains should have been checked and some algae tablets should have been tossed in the drain pan . You always you have to give your customers value . Just keeping it real .
Mikey still learning from community some day he might figure it out and do a proper tune up on furnace and ac maybe someone in the community could make a flow chart for him to follow for furnace and ac tune ups not a troll giving my opinion
@@PipeDoctor I Know they are getting more, when customers see that advertised and you come with a fair price it makes it hard on legit service companies. I tell them " Quality is like buying oats, if you want the one's that been through the horse, they are cheaper"
"Go the extra mile" your a rare breed indeed Sir.
Best unit ruud/Rheem has ever made. Those units are bullet proof.
I was thinking you should have charged more just noticed this video is from 2 years ago you da man Mikey keep killing it.
Nice to see that you take such care on maintenance. We had a company out here to clear our main drain of roots (also maintenance), and the guy scoped it and came back and told me that it was not necessary. Integrity matters - a lot. I can guarantee you that homeowner went out and looked at the unit after you left and watched your video as well - so good work; it's nice to see.
Homeowner has never looked at it since it was installed.why would he start now???haha
@@frankm5019 Because he just paid someone a pile of money maintain it, and likely has questions in his own mind about the value that was provided in those payments. If the value is perceived as good (as it likely will), then as Mikey pointed out, he'll have a long term customer, and his reputation as a provider of quality services will be enhanced.
If the perception is negative, then it will hurt the industry as a whole and the individual company that was involved. It should ALWAYS be assumed that your customer knows exactly the value you bring - and if he does not, or feels he's receiving less than what he's paying for, then one is putting their own business at risk.
Long term customers - the ones who pick up the phone and call YOU right off the bat without considering anyone else - are invaluable. They provide the greatest return to your business at the lowest cost (you don't have to market to get their business). To get them and keep them, you have to provide excellent service at a reasonable price, educate them to the extent you can, and care about the quality of your work - every time.
@@Graffenwehr the customer may also have paid a pile of money to install the unit and he treated it like junk.did you see mp take out the instruction manual?.customer never looked at it.long term customer? Maybe..until he gets the bill...
@@frankm5019 Sure, maybe the customer never looked inside the condensing unit and noticed the buildup of leaves and the old manual there (which in reality, the original installer should have pulled out and handed to the original owner). That's fine. The issue is this: Everyone is different. There are lots and lots and lots of people who have other things on their mind; who have other skillsets and for whom HVAC does not play a central role in their life (of course, until it breaks).
I, for instance, am an architect. One of my jobs is to educate my clients on why they should consider building their building in one way rather than in another. Perhaps their business is such, that really ensuring absolute fire protection is a great idea, etc. Fine. That owner is -marginally- interested in the building; but only to the extent that their business operates within it. As far as my drawings go, they could care less about this detail or that detail - they just want the building to work (and not leak) for a reasonable sum of money.
However I - as the professional who is supposed to be knowledgeable about these things - I have the job (and liability) of ensuring that those small details are taken care of -- THIS is why I am being paid. Regardless of the client's interest in architecture or construction, I have to ensure that the design and configuration I provide meets or (more often) exceeds the code that protects him, his livelihood and his employees (and their families).
Anyone who is in the service industry should fully appreciate why they have been engaged rather than someone else. If finding leaves and an old manual in a condensing unit is enough justification to not provide that client with 110% effort, then I would imagine one would not be in business very long (and likely should not be).
And by the way - you may have noticed when MP was talking about "...not dumping the leaves on the ground..." @ 4:54-4:58, there were NO leaves on the ground at all - they had been raked up and removed - and there is a tree -directly- overhead. This should tell you that homeowner -does- care about the property, does take care of it, and is likely unaware or uneducated about what is inside of the condensing unit that he has likely never had to open up - because his life is about other things.
A customers lack of knowledge in your area of expertise is not your problem. Rather, it is an opportunity to improve things - for both him/his family and you/your family.
Many customers do want to do a better job, just don't know where to start, or what is required. Give them the impression they hired the highest quality technician!
I agree with the Non Invasive method of testing, and so does NATE in their certification study guides. Delta T's give you overall performance. Something wrong there, then you dig deeper. Hooking up gauges carry other risks.
I also agree. Last summer I was always hooking up my gauges when doing any service work, including check and cleans but now I dont unless I need to. Like mike said, you lose every time you hook them up. I believe it's a 6 ounce loss when you connect both ports
What about smart probes?
@@OnePointLander If you mean smart probes like Fieldpiece Job Link probes for example, means you are still hooking up to the refrigeration circuit to get pressure readings. You still are hooking up to the system, and there will still be a loss of refrigerant among other considerations to be concerned of.
@@jhhawaii8 Thank you, what other considerations are you speaking of?
@@OnePointLander You may have faulty service valves you may not be aware of & you may introduce moisture if you are not careful for some examples.
Mikey thank you I just started a few weeks ago in a service technician position for a small company and you really have been helping me to become a better service technician and always to be observant
Honest and straight to the point. Wish the company I work for could be half the company you run. Cheers 👍
Excellent tune up. I learned a lot. About pricing. Makes sense. U gotta mark up because u have to store the parts. I’m also not gonna put gauges on. Only if there is a problem. Thanks for the tips.
Tid-bit …. I was also taught to check milli volt drop across line-load 1 and line-load 2 on contactor when energized to see if contact points are compromised. Basically voltage drop across each leg of contactor 👍 beautiful repair bro… good to see you have so much pride in your work!! 🤘🤘🇺🇸🇺🇸
Can also check incoming voltage on the contactor with it deenergize versus the load side of the contactor when it’s energized to see if there is also a voltage drop
Great video as usual, I do like that you get somewhat into the pricing end of the business. Too often I do hear someone "gag" when you tell them that there dual run capacitor is going to cost them $120.00 bucks, but you cant't expect the service company to sell it for only say twice what they pay for it. Keep up the great work.
@@Ampacityelectric i don't think retail markup is close to 1500-2000%.
$120? Lol $230 minimum
That part is $13. I think what papa Mikey is trying to say, is that home owners need to grow some balls, and replace capacitors on their own instead of spamming him with easy calls. lol, also in his vid he says around $140. So 1000% markup minimum.
What was taught, your pricing reflects your overhead. (Period full stop)
Charge what you need to keep your business profitable!
Thanks again for the videos!
🍺🍺🍺🥃🥃⛳️🎳
I'm going to be missing some of your guy's videos but I'll try to catch up when I can.
(New business venture)💯
Stay safe.
Retired (werk'n)keyboard super tech. Wear your safety glasses!
A “valued” maintenance service. Good job as always, Mikey👍
The older Rheems had top and bottom oil ports on the condenser fan motor and with periodic lubrication lasted a long time.
Keep up the good work Mikey. #LoveBosch The reason most new contractors fail is they don't know how to properly price jobs and materials and they refuse to learn the right way and still wonder why they are failing.
As usual. Clean cut and dry. Nothing is wrong with your pricing. I bought Fujitsu mini sys and installed on Monday from economy hvac in flushing. It was so cheap I did a hell of a mark up. Not sure if u deal with them but there pricing pretty good. Even the line sets
Cool test might be. check the amp drawer before and after swapping the cap
Mikey Pipes! I am a controls tech but I have a small residential side business. I’d love to hear more about running a successful buisness!
I never comment on peoples videos but I do have to give you a thumbs up for showing everyone the prices. It’s nice to compare prices. I’m in the Midwest and of course systems are going to be a lot cheaper. It doesn’t want to make me raise my prices it’s just a nice comparison. Thanks for being honest.
As someone who would call a HVAC guy, being able to call him back on a failed part that’s covered for 24 months is worth a lot to me! The way you test, I’m sure if the part failed, you’d know there might be something else causing the issue! Your policy is top notch!
Good stuff Mikey. I agree with you on checking pressures on a PM. Only if you suspect a issue.
I agree with you on motors mikes.
Id like to see videos about how you run your business, and maybe pricing and other things like that. Would be cool to see your views and takes on things
New to your videos. Really like your approach/attitude - very professional. Wish you would have links to the cleaner that you used as well as the coil gun.
My problem, which is mine alone is that I can watch the hand-held camera work. Makes me motion sick. My loss. If you ever get/use a tripod, I'd be a regular viewer.
Again, nice work.
@@PipeDoctor Certainly can't fault the content. Keep up the good work.
Like mikiey says if not testing your guessing!
Great video Mikey Pipes. There's always critics but today is me. First few minutes of video you were explaining size of unit and had a minor mix up, also 1/6hp motor not 1/2hp just had to bust the balls. Lol keep up the good work, thanks for feeding us.
Like the mobile warehouse, thinking. And yes don't need to check pressure every time. Beer can cold, my hands are calibrated to know that.
Excellent video
Man in my area our tune up process and prices are way different. Not saying you are doing it wrong or anything, just interesting to see the different process and the difference in tune-up time length.
@@PipeDoctor Yeah see flat rate is king out by me, plus the cost of living makes the prices way higher.
@@cmc7256 Out of curiosity, what area of the US do you service? Thanks.
@@eddiew.6485 Chicago and surrounding area
@@cmc7256 👍
another great video Mikey P. Great info on prices excellent tune up. I agree 1000% I was Taught only put gauges on if u need to. delta t is 20 degree split you are good. Great Mechanic Mikey P love videos also Daniel as well Great people..
Hey Mikey Pipes. What is your take on universal capacitors. I personally recommend them over titan. And side note. Did you and Steve Lav make up??????
Another great video by Mikey pipes. If you’re not subscribed to this channel you’re missing out.
You lighted my heart 💕😚
Very pleasing Friend
Do you ever check your caps live? If not why?
Are you asking do we check our capacitors dynamically while the system is running? Yes, sometimes we do but most of the time, I prefer to shut down the system discharge the capacitor and give it the good old shake test.
Wow love this... Optimal
Love This one
🔥 fire 🔥 flames 🔥
Very nice to see this I was the cream from an oreo in a highway accident I’m ok trucks pretty f Ed
Nice stuff Mikey
Just splendid 🙆
Another great video.
I like the business side if you want to share
Mikey, do you charge your customers sales tax on parts that you sell to them for repairs ? I am in NJ and been paying sales tax when i purchase parts from United Refrig, Furgison ect.... (2 years now) Then mark the part up and sell to customer with no sales tax. Just charging sales tax on Labor.. I just recently
hired a new accountant and he said I have been doing it wrong, wtf !! would love some feed back ...thx
Magnificent
Very cool so lovely & stunning! 💙
Made in millageville GA in 2008. Lol
👍
Great tuneup! 👍
My god, I gotta open up a branch of my company in New York, lol
D O P E ❣️🤗💗
0:40 April 2008, not 2018!
I'd love to know how to be successful in a buiness I've always wanted to start one someday like a small buiness
Spelling is a great start!
Great video thanks Mikey pipes
Mike I see you where having difficulty with numbers today . I was thinking that you only did half a service call/tune up . You never even looked at the evaporator and blower . Sure you checked the Delta T , but you may have missed the start of a leak near the A coil for example . Sure a unit that old is still repairable to a point , but a change out could have been explored a bit more . Hell the drains should have been checked and some algae tablets should have been tossed in the drain pan . You always you have to give your customers value . Just keeping it real .
Mikey still learning from community some day he might figure it out and do a proper tune up on furnace and ac maybe someone in the community could make a flow chart for him to follow for furnace and ac tune ups not a troll giving my opinion
🇮🇳♥️♥️♥️ Too beautiful
Your feels fashionable Lifestyle
WHY DID YOU NOT CLEAN CONDENSER. IT WASNT THAT DIRTY BUT IF SERVICING UNIT NIC TO CLEAN.GOOD JOB ANYWAY.
Love those jokes!
Here in central Florida you have idiots giving service calls for 20. Jersey was so much better for service and installs
@@PipeDoctor I Know they are getting more, when customers see that advertised and you come with a fair price it makes it hard on legit service companies. I tell them " Quality is like buying oats, if you want the one's that been through the horse, they are cheaper"
Mike have you heard from Godzilla?
MP did what he was supposed to do.you don't get extra points for doing your job.
Your kid give up hvac already?
Lol
He said in another video that he got a better offer.😝