Understanding the customer journey and leveraging data is a recipe for success in today's competitive market. Looking forward to gaining more insights.
It's so interesting to see the disparity between how CEOs perceive customer experience and how customers actually feel. This podcast will definitely shed light on that.
Mark Slatin's podcast always delivers practical tips and frameworks that can be applied in real-world scenarios. Can't wait to take notes!
Excited to hear examples of when data reporting has resonated with leadership. It can be a game-changer for business decisions.
Understanding the customer journey and leveraging data is a recipe for success in today's competitive market. Looking forward to gaining more insights.
Love this topic! Data visualization is so important for understanding customer feedback and improving the customer experience.
The focus on customer-centricity and employee engagement is key to creating a positive customer experience.
Data-driven insights are essential for making informed decisions. Excited to see how it ties into customer experience management.
Customer loyalty and satisfaction are crucial for business success. Can't wait to learn more about how to enhance CX strategy.
This podcast is a valuable resource for anyone looking to enhance their customer experience strategy. Can't wait to listen and learn!
Mark Slatin always has insightful guests on his podcast. Looking forward to hearing from Katie Manty of Omnicom Health Group.
It's so interesting to see the disparity between how CEOs perceive customer experience and how customers actually feel. This podcast will definitely shed light on that.