Word to the wise - Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Thank you so much for this tutorial. I have been trying to do this myself without success for several hours...One of the reasons I haven't used Mailchimp before is their confusing dashboard. Doesn't help when they deliberately HIDE the free options, trying to get you to subscribe to a paid plan before you even get to try things out.
If you have never created a Classic Automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link or button to create a Classic Automation.
@@muhammadfathuddin4835 Mailchimp recently removed the ability to create Classic Campaigns if you have never created one in your free account. You're only option is paying for a plan to get access to Customer Journies.
Hi, is there a Mailchimp community somewhere I can join (as a Slack group maybe)? Communities are great for knowledge sharing and asking for help. I'm really enjoying Mailchimp and would love to learn from others and share my best practices.
There is a couple of groups that I'm in on Facebook. Mailchimp User Group - facebook.com/groups/831731803588931 and Mailchimp Answers - facebook.com/groups/mailchimpanswers
Unfortunately I didnt find the video helpful because the classic automations seems to be non-existant... Am I missing something? I sunk the last 12 hours into this mailchimp thing and it seems to be an endless rabbithole theyve created in the hopes that I will just give up and get the paid subscription. Is there ANY way to get an automated signup email without paying for the full package?
Hi Rob, thanks for your question. Yes, absolutely you can sequence out a series of emails. Here is an updated, more in depth video of logically planning out a series/sequence of emails. ua-cam.com/video/_re322EPDG4/v-deo.htmlsi=QQ0y6JzaVic0s6Yy
very well explained, but when I named my welcome email then I don't have the same screen as you, they say star with a starting point or something, actually I am lost here
Yep! Mailchimp now has customer journeys with a paid marketing plan. Here is an updated video that might help - ua-cam.com/video/_re322EPDG4/v-deo.html
Hello, many thanks for sharing it ! I have followed exactly what you have said. I have a shopify store, and synced my shopify store with Mailchimp. My shoopify store requested double opt in for subscriptions. When customers subscribe to my website, they do not receive the welcome email , I guess the problem is my shopify subscribers are not transferred to Mailchimp system. How can I solve that?
Could you do inspect element on the "Classic Automations" link and send a screenshot or copied html, I am thinking maybe they just removed the button and new free users can still access the popup. What do you think?
Greetings. Your tutorial is perfect, however - there are many more problems you have to demonstrate that I hope to solve myself. Here is a video idea. I have a friend who is just getting started with email. They have a known campaign of 7- emails and they want to add them to mail chimp. The problem is a tiny portion of the (project) will be automated, but- before solving that problem. Here are the questions as follows: *How do you add 6+ email messages into mail chimp ONE at a time. *How do you do so using a file (they call this importing. *How or Is there a way to give a eMail campaign (sequence of 6+) emails to other people, who can use them with Mail Chimp much like a "DIGITAL FILE" for which one could sell on Etsy as a product "for sale". Observation: No one is doing anything like this. Sure/Yes you can purchase a email Sequence On Etsy, but the files are in PDF file format, but again-getting them into Mail Chimp means painstakingly adding them and of course the FORMAT has be be fixed.
Hi there, thanks for the questions and comments. When it comes to eCommerce digital download sales, it has been my experience that it is best to let the eCommerce solution handle that. I would use Mailchimp as your marketing to promote upcoming sales, products, etc. For sequencing out emails, you'll want to take a look at Mailchimp's Customer Journeys (a paid marketing plan feature). I have made a few videos on Customer Journeys that may help - ua-cam.com/video/cAxEd5su-tA/v-deo.html, ua-cam.com/video/_re322EPDG4/v-deo.html, ua-cam.com/video/knULjoQrTmY/v-deo.html
Hi Larry, thanks for the info. Is it just me or did Mailchimp change their layout / options? I can't seem to find the Classic Automations page, and all automations seem to be paid now. Is that just me?
Not just you. Mailchimp Classic Automation has been removed or at the very least hidden from any new accounts, but if you previous created a Classic automation, there should be a link near the top in the Journeys Overview page "Check Out Classic Automations". You may ask support and plead your case, and they may give you the link, especially if you created classic automations previously. You can create a Journey with a free account but in order to activate it you'll need to upgrade your marketing plan.
Hi, Larry! Thanks so much for your help, your videos are really helpful. Question... After a campaign is live, is it possible to edit a link inside one of the emails? (It's live but not promoted yet.) Thanks in advance!
Hi Robin, great to hear from you again. Once a campaign email is sent to your contacts, you can no longer have access to/make edits to the campaign. Conversely, landing pages can be edited at any time. You can unpublish a landing page, make the necessary edits to the page, and then re-publish it.
Hey larry Snow, thanks for the amazing video. I am creating the journey like starting point when someone from my list opens the campaign the journey starts, so the first email will be sent an email to subscribers who opened my email, and in no I want to set the reminder email. and when they open that I want to connect that audience to the second email I am setting up. in short, I want to create the journey with if/else like someone opens the email I will send them the second email with a wait period of 2 days and if not open I will send them the reminder email with the same content and different subject and pre-header. once they open I will connect them with my next email journey. do you have any idea?
For a special code for each contact you'll need to add/import that code as an audience field to the list for each contact. Then, you can display each code using the dynamic content feature (paid feature) or conditional merge tags (free plan).
hi, great tutorial!, is there a way to send a different welcome email to different segments of your audience, I,e subscribers that are newsletter only, or paying subscribers? thank you!
Yes! Using your one sign-up form (for each audience list) to segment subscribers, you can add group options to your form that a user can select. Another option is to make one group selection hidden in the form. Other segmentation options are with the sign-up source, i.e., with a pop-form or e-commerce product. Adding tags to segment your list can be difficult with just one sign-up form. Landing pages can be used to overcome this difficulty. Just add a link to the landing page from your website.
Hey Larry! Amazing video! I created an email using the new email builder, and saved it as a template to use in an automation within the customer journey. Now when I'm trying to build my customer journey, the email template I created doesn't show up. Any thoughts?!
Hi, thanks for sharing your tutorial. Very helpful. at the very end, when you click 'Start Sending', will Mailchimp activate the welcome email or send your new welcome email to all your subscribers? I find 'Start Sending' a bit confusing or misleading. It should rather say 'activate now' or something similar.
The classic automation will start "sending to" a new subscribed contact after they join. Those contacts already on your list should not receive the automation welcome email.
Hello. I tried following this video step-by-step. I used my personal Gmail account as the sender. However, whenever I try testing it the recipients I've put doesn't receive any welcome email. What could be the problem? Please help. Thanks!
Hi Larry! Thanks for the useful videos! I appriciate them. I would like to ask..Can I make an A/B testing in Mailchimp with around 500 recipients? Or are the number of these contacts too low? Thx for the answer! :)
Mailchimp recommends you send each combination to at least 5,000 subscribed contacts to get the most useful data, but smaller tests can still help you learn about your audience’s preferences.
Hi Larry! Thank you for the video. I was wondering what happens with old sucribers. I haven´t started sending my welcome email yet, but I have it ready on drafts. I already have suscribers, but I just want to send this automation to the news ones. This is guaranteed only by choosing "inmediatly after they suscribe"? Ok. I hope I've been clear. Thanks! Hello from Argentina!
Unfortunately, Mailchimp is pushing users to use Customer Journeys. However, some people have had luck still accessing the Classic Automation by users who have access and have shared the link to Classic Automation. Log in to Mailchimp, come back to this comment, and click this link - us17.admin.mailchimp.com/customer-journey/#/create-campaign/explore/emailCampaign:custom
Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Unfortunately, classic automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
From the pinned comment - Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Hi Larry, thanks for the useful videos! I would like to ask how can I send the confirmation email, then how to send the automated coupon code (I'm using woocommerce) thanks in advance!
A confirmation email is sent when you have double opt-in turned on in your list settings. You can edit the confirmation email through the Form builder option, then select the confirmation email in the dropdown list. Here you can add your coupon code. If you want to send a separate email with a coupon code after the confirmation email is sent, you'll need to use a Customer Journey.
Hi! Great video! I have my automation all set up and activated. However...I didn't think to do this till AFTER I already have subscribers. How do I send the same campaign to existing subscribers? (I am on the free account.)
@@LarrySnow Thank you! I added a segment, but I can't seem to duplicate or send this automation to anyone else except brand new people. If I go into campaigns, it's the regular old email, where I would have to start over and build everything again. Is this the only way? If so, I'll just forward the test email from the exported contacts and call it good.
@@jenniferpearsall7528 Yes, you'll need to recreate the welcome email into a campaign email. Unless your welcome email is extensive it shouldn't take too long to recreate.
Idk if I missed something but is there a link that I can put on my social medias so they can subscribe themselves? If anyone knows the answer to this please help
Thanks for your question. Using the Audience setting welcome email (first part of the video) - you only get one welcome email for each audience list, which is sent to anyone joining your list. However, you can control what emails are sent by creating Journey automation (if you have a paid marketing plan), with the trigger being when a person joins a particular group, then send an email. In your sign-up form on your website, have the groups be visible so that when a person subscribes, they can opt-in to that group, which then fires off the automation trigger to send the email.
Hello! Thanks for your question. Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to access Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Can it be configured so that the subscription is done automatically? without the need for the user to confirm it?, as most pages do, they only send you that you subscribed to the page
@@LarrySnow I have configured a wordpress where to capture the emails, would I have to deactivate the double opt in there too? I am only interested in sending the welcome message but if I deactivate the opt in no email reaches the user
Argh, has Mailchimp removed this free option? It's the ONE thing I need to do and they've either hidden it so deep in their confusing menus that I can't find it. Or, it's no longer available on the free plan.
Hi, there - are you speaking of Classic Automation? If you have a new Mailchimp account (last 8 months or so), then you don't have Classic Automation. If you have an older account but never created classic automation, then you can check Automations under the All Campaigns tab. It may display something like - you've never created automation, start now - with a link to Classic Automation. If still nothing, then I'm afraid you're only recourse for automation is to upgrade your account to the standard plan to use Customer Journeys. You could also use the first option in the video with a free account.
@@LarrySnow Thanks Larry - I looked at your landing page tutorial where you posted the workaround link. Sadly it didn't work for me. But would you believe it, after reading your comment I went back into MailChimp to do your (less exciting) Option 1 as you suggest, and the link to the Classic Automation is now showing! I now have an automated email based on applying a tag - thanks again Larry!
Hi Larry! I made an welcome email automation but they only receive it once they confirm the subscription on their email and the email automation I made will be sent to them. Is there a way for me to when they sign up they’ll received the email I made not the confirmation subscription?
You can create an automation series (or customer journey) with a paid account. The essential plan I believe. For a free account you can create individual (one-off) automations.
If you have never created a Classic Automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link or button to create a Classic Automation. If you don't see that either then Mailchimp is forcing all users to use Customer Journeys.
@@blendermaster7686 You'll need to add a form to your website. The easiest is embedding. Here is a knowledge-based articles on how to embed a sign up form - mailchimp.com/help/add-a-signup-form-to-your-website/
@@LarrySnow Do u have any tutorial how can i do these? Because now i have welcome email bit with mailchimp i could make it better and more proffesional.
@@blendermaster7686 I don't have a video for that, sorry. However, I bet others on UA-cam have created a video that will help you. Just search for the type of website you have (Wix, SquareSpace, WordPress, etc.) + Embed Mailchimp form.
Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
There is no more "Classic Automations" or it is temporary hidden. Next time when you make tutorial always make sure that the address bar in browser is visible. This is very important. So other can enter manually and try this way.
@@LarrySnow thanks so much for this direct link. It's shocking how difficult it is to find your way around if you haven't used Mailchimp before. Not to mention when they deliberately hide the free options.
@@samtaylor6308 You're welcome. Not so much as a hide but rather a no longer available for new free accounts. It's an oversight that the link is still working for new Mailchimp accounts. Glad it worked for you, but it may not work for much longer.
Thanks for your question. The "first way" depicted in this video using the default final welcome email is the easiest and simplest setup with Mailchimp to welcome all subscribers to your email list. It gets more complicated from there when complex automation is introduced either through Classic automation ("second way") or Customer Journeys. If you're stuck on a particular step in the process, I'm happy to help.
On far right side of the Explore Journeys page, at the top, you should see "Looking for the old Automation builder? Go to Classic Automations" which links to the Classic Automations.
If you have never created a automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link to create a classic automation. If you have created an automation previously, and not seeing Go to Classic builder at the top of the Journeys page - well I'm still trying to figure out why it is missing.
The Welcome Email Automated through list settings is available for the free account (the first version shown in this video). If you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to access Customer Journeys.
Word to the wise - Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Hi Larry, any idea when they changed this? I just had a client bring this to my attention when they went to set one up.
So basically mailchimp now has absolutely zero automation for free users??!!!
It is new to me, maybe in the last month or so.
If you’ve never created a Classic automation before, yes it appears that way.
@@LarrySnow :/
Thank you so much for this tutorial. I have been trying to do this myself without success for several hours...One of the reasons I haven't used Mailchimp before is their confusing dashboard. Doesn't help when they deliberately HIDE the free options, trying to get you to subscribe to a paid plan before you even get to try things out.
Thanks for the comment. Glad it helped! Yeah, Mailchimp is public now and needs to make a profit, but there is a lot you can do for free.
OMG THANK YOU. I spent 3 hours trying to find this 😫. It took me less than a minute to fix, after watching your video ❤
You're very welcome! I'm glad the video was helpful. 😃
If you have never created a Classic Automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link or button to create a Classic Automation.
Thank you!
Thank you Larry, because I'm new in mailchimp, I can't find classic automation button for this new interface. Thanks for tips
@@muhammadfathuddin4835 Mailchimp recently removed the ability to create Classic Campaigns if you have never created one in your free account. You're only option is paying for a plan to get access to Customer Journies.
Thanks a lot
Love your light, easy-going, training style. Thanks for the videos, Larry. Keep up the great work!
Thank you, will do!
This is really helpful.. With the new UI design.. For 2021.. Thanks man.
You're welcome!
i FUUUUUUUUUUUuuuuuuuuuuuuuuuuukkkkkn LOVE YOU for this video!
Thanks, man!
Great video. Thank you Larry!
You’re welcome.
Thanks for this, very useful!
You're welcome. Glad you found it useful.
Well explained, thanks for putting this out!
You're welcome, glad the video was helpful.
Amazing video!!
Glad you liked it!
Hi, is there a Mailchimp community somewhere I can join (as a Slack group maybe)?
Communities are great for knowledge sharing and asking for help.
I'm really enjoying Mailchimp and would love to learn from others and share my best practices.
There is a couple of groups that I'm in on Facebook. Mailchimp User Group - facebook.com/groups/831731803588931 and Mailchimp Answers - facebook.com/groups/mailchimpanswers
If you have enjoyed this Mailchimp Tutorial, you might like this one on Automation for Landing Pages - ua-cam.com/video/ofkm5f_72YY/v-deo.html
Unfortunately I didnt find the video helpful because the classic automations seems to be non-existant... Am I missing something? I sunk the last 12 hours into this mailchimp thing and it seems to be an endless rabbithole theyve created in the hopes that I will just give up and get the paid subscription. Is there ANY way to get an automated signup email without paying for the full package?
can you send a sequence of emails over a few days for example or is this just only workable for one welcome email ? cheers rob
Hi Rob, thanks for your question. Yes, absolutely you can sequence out a series of emails. Here is an updated, more in depth video of logically planning out a series/sequence of emails. ua-cam.com/video/_re322EPDG4/v-deo.htmlsi=QQ0y6JzaVic0s6Yy
very well explained, but when I named my welcome email then I don't have the same screen as you, they say star with a starting point or something, actually I am lost here
Yep! Mailchimp now has customer journeys with a paid marketing plan. Here is an updated video that might help - ua-cam.com/video/_re322EPDG4/v-deo.html
Hello, many thanks for sharing it ! I have followed exactly what you have said. I have a shopify store, and synced my shopify store with Mailchimp. My shoopify store requested double opt in for subscriptions. When customers subscribe to my website, they do not receive the welcome email , I guess the problem is my shopify subscribers are not transferred to Mailchimp system. How can I solve that?
Are your customers clicking to confirming their subscriptions in the double-optin email? If not, they will never receive the welcome email.
Could you do inspect element on the "Classic Automations" link and send a screenshot or copied html, I am thinking maybe they just removed the button and new free users can still access the popup. What do you think?
Here is the link for you to try us17.admin.mailchimp.com/customer-journey/#/create-campaign/explore/emailCampaign:custom
@@LarrySnow wow - this seems to give ma acess to classic automation without paying for upgrade 🤞
@@alibphoto Awesome! I'm glad the link is still working. 👍
Greetings. Your tutorial is perfect, however - there are many more problems you have to demonstrate that I hope to solve myself. Here is a video idea. I have a friend who is just getting started with email. They have a known campaign of 7- emails and they want to add them to mail chimp. The problem is a tiny portion of the (project) will be automated, but- before solving that problem. Here are the questions as follows:
*How do you add 6+ email messages into mail chimp ONE at a time.
*How do you do so using a file (they call this importing.
*How or Is there a way to give a eMail campaign (sequence of 6+) emails to other people, who can use them with Mail Chimp much like a "DIGITAL FILE" for which one could sell on Etsy as a product "for sale".
Observation: No one is doing anything like this. Sure/Yes you can purchase a email Sequence On Etsy, but the files are in PDF file format, but again-getting them into Mail Chimp means painstakingly adding them and of course the FORMAT has be be fixed.
Hi there, thanks for the questions and comments. When it comes to eCommerce digital download sales, it has been my experience that it is best to let the eCommerce solution handle that. I would use Mailchimp as your marketing to promote upcoming sales, products, etc. For sequencing out emails, you'll want to take a look at Mailchimp's Customer Journeys (a paid marketing plan feature). I have made a few videos on Customer Journeys that may help - ua-cam.com/video/cAxEd5su-tA/v-deo.html, ua-cam.com/video/_re322EPDG4/v-deo.html, ua-cam.com/video/knULjoQrTmY/v-deo.html
Hi Larry, thanks for the info. Is it just me or did Mailchimp change their layout / options? I can't seem to find the Classic Automations page, and all automations seem to be paid now. Is that just me?
Not just you. Mailchimp Classic Automation has been removed or at the very least hidden from any new accounts, but if you previous created a Classic automation, there should be a link near the top in the Journeys Overview page "Check Out Classic Automations". You may ask support and plead your case, and they may give you the link, especially if you created classic automations previously. You can create a Journey with a free account but in order to activate it you'll need to upgrade your marketing plan.
Hi, Larry! Thanks so much for your help, your videos are really helpful. Question... After a campaign is live, is it possible to edit a link inside one of the emails? (It's live but not promoted yet.) Thanks in advance!
Hi Robin, great to hear from you again. Once a campaign email is sent to your contacts, you can no longer have access to/make edits to the campaign. Conversely, landing pages can be edited at any time. You can unpublish a landing page, make the necessary edits to the page, and then re-publish it.
Hey larry Snow, thanks for the amazing video. I am creating the journey like starting point when someone from my list opens the campaign the journey starts, so the first email will be sent an email to subscribers who opened my email, and in no I want to set the reminder email. and when they open that I want to connect that audience to the second email I am setting up. in short, I want to create the journey with if/else like someone opens the email I will send them the second email with a wait period of 2 days and if not open I will send them the reminder email with the same content and different subject and pre-header. once they open I will connect them with my next email journey. do you have any idea?
Great video! But how do I add a code for 15% off for example that would be different for each subscriber?
For a special code for each contact you'll need to add/import that code as an audience field to the list for each contact. Then, you can display each code using the dynamic content feature (paid feature) or conditional merge tags (free plan).
hi, great tutorial!, is there a way to send a different welcome email to different segments of your audience, I,e subscribers that are newsletter only, or paying subscribers? thank you!
Yes! Using your one sign-up form (for each audience list) to segment subscribers, you can add group options to your form that a user can select. Another option is to make one group selection hidden in the form. Other segmentation options are with the sign-up source, i.e., with a pop-form or e-commerce product. Adding tags to segment your list can be difficult with just one sign-up form. Landing pages can be used to overcome this difficulty. Just add a link to the landing page from your website.
Hey Larry! Amazing video! I created an email using the new email builder, and saved it as a template to use in an automation within the customer journey. Now when I'm trying to build my customer journey, the email template I created doesn't show up. Any thoughts?!
Hi Michael, that is strange. I'm not sure why that is happening. I would try contacting MC support to figure that one out.
Hi, thanks for sharing your tutorial. Very helpful.
at the very end, when you click 'Start Sending', will Mailchimp activate the welcome email or send your new welcome email to all your subscribers?
I find 'Start Sending' a bit confusing or misleading. It should rather say 'activate now' or something similar.
The classic automation will start "sending to" a new subscribed contact after they join. Those contacts already on your list should not receive the automation welcome email.
@@LarrySnow ok, thank you 👍
Hello. I tried following this video step-by-step. I used my personal Gmail account as the sender. However, whenever I try testing it the recipients I've put doesn't receive any welcome email. What could be the problem? Please help. Thanks!
subscribed
Thank you for the sub!
Hi Larry!
Thanks for the useful videos! I appriciate them. I would like to ask..Can I make an A/B testing in Mailchimp with around 500 recipients? Or are the number of these contacts too low? Thx for the answer! :)
Mailchimp recommends you send each combination to at least 5,000 subscribed contacts to get the most useful data, but smaller tests can still help you learn about your audience’s preferences.
Hi Larry! Thank you for the video. I was wondering what happens with old sucribers. I haven´t started sending my welcome email yet, but I have it ready on drafts. I already have suscribers, but I just want to send this automation to the news ones. This is guaranteed only by choosing "inmediatly after they suscribe"? Ok. I hope I've been clear. Thanks! Hello from Argentina!
Hi Ana, yes, only new subscribers will receive the welcome email.
hey, thank you for the video it was extremely helpul!
also, what can i do if i sent myself a "test email" and it was reported as spam?
It was marked as spam probably because you received an email from yourself. I get this all the time in Gmail.
the first way seems to be available still, but "classic automatons" is no longer at the top of the page
Unfortunately, Mailchimp is pushing users to use Customer Journeys. However, some people have had luck still accessing the Classic Automation by users who have access and have shared the link to Classic Automation. Log in to Mailchimp, come back to this comment, and click this link - us17.admin.mailchimp.com/customer-journey/#/create-campaign/explore/emailCampaign:custom
I cannot find classic automations. I wonder if they took away that free feature?
Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Hi. Im not able to access this feature on my Mailchimp account. I don't have classic automations. Is there a way to switch to this?
Unfortunately, classic automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Thank you for your video. But I can't find out "classic automations" on my dashboard. Can you help me to solve this situation?
From the pinned comment - Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
@@LarrySnow Thanks for your help
Hi Larry, thanks for the useful videos! I would like to ask how can I send the confirmation email, then how to send the automated coupon code (I'm using woocommerce)
thanks in advance!
A confirmation email is sent when you have double opt-in turned on in your list settings. You can edit the confirmation email through the Form builder option, then select the confirmation email in the dropdown list. Here you can add your coupon code. If you want to send a separate email with a coupon code after the confirmation email is sent, you'll need to use a Customer Journey.
Hi!
Great video! I have my automation all set up and activated. However...I didn't think to do this till AFTER I already have subscribers. How do I send the same campaign to existing subscribers? (I am on the free account.)
Segment out from your list of those who did not receive the welcome email. Use that segment to send a regular campaign "welcome" email.
@@LarrySnow Thank you! I added a segment, but I can't seem to duplicate or send this automation to anyone else except brand new people. If I go into campaigns, it's the regular old email, where I would have to start over and build everything again. Is this the only way? If so, I'll just forward the test email from the exported contacts and call it good.
@@jenniferpearsall7528 Yes, you'll need to recreate the welcome email into a campaign email. Unless your welcome email is extensive it shouldn't take too long to recreate.
Idk if I missed something but is there a link that I can put on my social medias so they can subscribe themselves? If anyone knows the answer to this please help
In the new campaign builder use the social block. In the classic builder use the social follow block.
can you create 2 welcome emails from a group or a website?
Thanks for your question. Using the Audience setting welcome email (first part of the video) - you only get one welcome email for each audience list, which is sent to anyone joining your list.
However, you can control what emails are sent by creating Journey automation (if you have a paid marketing plan), with the trigger being when a person joins a particular group, then send an email. In your sign-up form on your website, have the groups be visible so that when a person subscribes, they can opt-in to that group, which then fires off the automation trigger to send the email.
I don't find the Classic Automations. Are they gone now?
Hello! Thanks for your question. Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to access Customer Journeys. See here - mailchimp.com/help/create-an-automation/
Can it be configured so that the subscription is done automatically? without the need for the user to confirm it?, as most pages do, they only send you that you subscribed to the page
I think you’re talking about double opt in? Turn it off and contacts will be added to your list without confirming their email address.
@@LarrySnow I have configured a wordpress where to capture the emails, would I have to deactivate the double opt in there too? I am only interested in sending the welcome message but if I deactivate the opt in no email reaches the user
Yes deactivate it there too. Your email will reach the new subscriber. Double opt in reduces spam email addresses not the automation.
Argh, has Mailchimp removed this free option? It's the ONE thing I need to do and they've either hidden it so deep in their confusing menus that I can't find it. Or, it's no longer available on the free plan.
Hi, there - are you speaking of Classic Automation? If you have a new Mailchimp account (last 8 months or so), then you don't have Classic Automation. If you have an older account but never created classic automation, then you can check Automations under the All Campaigns tab. It may display something like - you've never created automation, start now - with a link to Classic Automation. If still nothing, then I'm afraid you're only recourse for automation is to upgrade your account to the standard plan to use Customer Journeys. You could also use the first option in the video with a free account.
@@LarrySnow Thanks Larry - I looked at your landing page tutorial where you posted the workaround link. Sadly it didn't work for me. But would you believe it, after reading your comment I went back into MailChimp to do your (less exciting) Option 1 as you suggest, and the link to the Classic Automation is now showing! I now have an automated email based on applying a tag - thanks again Larry!
@@chickane5586 Awesome! 😀👍
Hi Larry! I made an welcome email automation but they only receive it once they confirm the subscription on their email and the email automation I made will be sent to them. Is there a way for me to when they sign up they’ll received the email I made not the confirmation subscription?
turn off opt-in confirmation option.
@@LarrySnow already did but it’s not working it’s still receiving the confirmation subscription
Why does the email end up in promotion tab ?
Many reasons. See Mailchimp's email delivery FAQ - mailchimp.com/help/delivery/
Is it possible to send a second email from the same automation?
You can create an automation series (or customer journey) with a paid account. The essential plan I believe. For a free account you can create individual (one-off) automations.
Not seeing ‘Classic Automations’ in the top right hand corner when I go to this page?
If you have never created a Classic Automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link or button to create a Classic Automation. If you don't see that either then Mailchimp is forcing all users to use Customer Journeys.
@@LarrySnow This actually worked. Thank you!
You’re welcome.
@@LarrySnow very helpful. thanks larry
You’re welcome.
Can i make automation when someone sign up on my website with mailchimp?
Of course. The welcome email automation does exactly that.
@@LarrySnow but how? i dont understand 100% how to connect my website whit mailchimp so when will person sign up he will get welcome message
@@blendermaster7686 You'll need to add a form to your website. The easiest is embedding. Here is a knowledge-based articles on how to embed a sign up form - mailchimp.com/help/add-a-signup-form-to-your-website/
@@LarrySnow Do u have any tutorial how can i do these? Because now i have welcome email bit with mailchimp i could make it better and more proffesional.
@@blendermaster7686 I don't have a video for that, sorry. However, I bet others on UA-cam have created a video that will help you. Just search for the type of website you have (Wix, SquareSpace, WordPress, etc.) + Embed Mailchimp form.
Classic automations is either gone or moved.😔
Classic Automations are only available to accounts that have previously created a classic automation. So if you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to get access to Customer Journeys. See here - mailchimp.com/help/create-an-automation/
How to add First name of subscriber in the email?
this video may help - ua-cam.com/video/58kbD7hgDGY/v-deo.html
@@LarrySnow thank you for the quick reply
There is no more "Classic Automations" or it is temporary hidden. Next time when you make tutorial always make sure that the address bar in browser is visible. This is very important. So other can enter manually and try this way.
Noted. Here is the link for you to try us17.admin.mailchimp.com/customer-journey/#/create-campaign/explore/emailCampaign:custom
@@LarrySnow thanks so much for this direct link. It's shocking how difficult it is to find your way around if you haven't used Mailchimp before. Not to mention when they deliberately hide the free options.
@@samtaylor6308 You're welcome. Not so much as a hide but rather a no longer available for new free accounts. It's an oversight that the link is still working for new Mailchimp accounts. Glad it worked for you, but it may not work for much longer.
@@LarrySnow It still works! Thank you for direct link!
@@Notolecimy You're welcome.
So complicated. Don't you have a simple tutorial for welcoming new subscribers?
Thanks for your question. The "first way" depicted in this video using the default final welcome email is the easiest and simplest setup with Mailchimp to welcome all subscribers to your email list. It gets more complicated from there when complex automation is introduced either through Classic automation ("second way") or Customer Journeys. If you're stuck on a particular step in the process, I'm happy to help.
I can't "Go to Classic Automation"
When click on the automations button, what do you see?
@@LarrySnow 1. Customer Journeys (New), 2. Transactional Email, 3. Retargeting Ads, 4. Postcards
On far right side of the Explore Journeys page, at the top, you should see "Looking for the old Automation builder? Go to Classic Automations" which links to the Classic Automations.
@@LarrySnow It also does not show up for me.
If you have never created a automation, go to All Campaigns, under view by type, click on Automations, here it will say something like, you haven't created an automation, create one now, with a link to create a classic automation. If you have created an automation previously, and not seeing Go to Classic builder at the top of the Journeys page - well I'm still trying to figure out why it is missing.
It's all paid now I think
The Welcome Email Automated through list settings is available for the free account (the first version shown in this video). If you're on the free account and have never created a Classic Automation, and you want automation, then you may be forced to upgrade your account to access Customer Journeys.
I did that but when someone signs up for my lead magnet, they are not getting the welcome email? Can’t figure out why @LarrySnow
Were they already on your email list? The welcome email is only sent to new subscribers.