Mangomint is next-generation salon & spa software that makes setting up policies and keeping your business professional so easy. Learn more about Mangomint here: www.mangomint.com/?
I do a non refundable 50% deposit that goes towards the total of the service. I don’t charge a cancellation fee or no show fee, the client just forfeits their deposit
@@louisekbl4 When they choose to prebook they pay the deposit as well, i have my POS system set at 50% and I have a “deposit” item with variations to match all my services. I don’t have to do any math or remember anything since everyone pays a deposit. Those who don’t prebook before they leave, they just pay the remaining 50% of their service.
Hi there! This is definitely not my wheelhouse, Marchelle is the expert in this area. But based on our conversation about being "choosy" about filtering that clients that make it into your chair, you might want to have a talk with this client to see if they're really a good fit for your business. You want to make sure that you're respecting your time as well.
Hey! I’ve had a crazy one day where none of my clients showed up. 1st one was my first time client and I only had $20 deposits then and 2nd client was coming for second time so I didn’t ask for deposit. This day resulted in such a loss as do hair treatments and could have generated $700-$800 that day but only got $20.. So now I have $50 deposits that goes towards the service but in case of cancellation less than 24h before appointment and ESPECIALLY for no shows - client looses the deposit. It took me long time and that disaster of a day to come to this but now I feel like I have less of these situations and clients because they take $50 more seriously. Hope this helps :))
Mangomint is next-generation salon & spa software that makes setting up policies and keeping your business professional so easy. Learn more about Mangomint here: www.mangomint.com/?
I do a non refundable 50% deposit that goes towards the total of the service. I don’t charge a cancellation fee or no show fee, the client just forfeits their deposit
So glad you found a system that works for you :)
So you do that with all your services? I do full face and body waxing, and then tons more stuff at my spa. Would I do that even for a $10 lip wax?
Hiya, can I ask how you go about this for returning customers xxx
@@louisekbl4 When they choose to prebook they pay the deposit as well, i have my POS system set at 50% and I have a “deposit” item with variations to match all my services. I don’t have to do any math or remember anything since everyone pays a deposit. Those who don’t prebook before they leave, they just pay the remaining 50% of their service.
Baby stylist here! This was so informative and helpful!!
What are your thoughts on deposits if a client has no called no showed two times?
Hi there! This is definitely not my wheelhouse, Marchelle is the expert in this area. But based on our conversation about being "choosy" about filtering that clients that make it into your chair, you might want to have a talk with this client to see if they're really a good fit for your business. You want to make sure that you're respecting your time as well.
Hey! I’ve had a crazy one day where none of my clients showed up. 1st one was my first time client and I only had $20 deposits then and 2nd client was coming for second time so I didn’t ask for deposit. This day resulted in such a loss as do hair treatments and could have generated $700-$800 that day but only got $20.. So now I have $50 deposits that goes towards the service but in case of cancellation less than 24h before appointment and ESPECIALLY for no shows - client looses the deposit. It took me long time and that disaster of a day to come to this but now I feel like I have less of these situations and clients because they take $50 more seriously. Hope this helps :))