Currently the packages are Standard, Premium and Luxury --> will your price breakdown still be relevant. I'm referring to the tie stamp around 48:00 minutes
Will we have a few days between reviewing the packages and selecting them and paying for them. I am asking so we know how much to top off on our accounts?
Will we be able to book business class tickets if we wish? Or will it be economy fixed. Second can you lay over before or after hajj in a different city if we can select our flights?
Last year the all inclusive packages had specific flights and you couldn’t really change it. There was a land only package where you could book your own flight and hotels. But not sure if it will be offered this year. They recently removed references to it from their website, so seems unlikely.
Assalamalaikum, we are confused about e-wallet, when it’s recommended to use debit card when we want to use bank account, does it mean the suggestion is to use debit card and choose credit card option, since there will not be any option to add debit card information in using bank in e- wallet?
Salam, jajak Allahu khairan for informations. I already registered, Applied and approved i believe. Now I have 2 questions - 1) those 3 package in the Nusuk apps - How do I know how much those cost? 2) I can't log in anymore. Says incorrect data. Send complained few times. They just said it resolved. But its not. I deleted and open again. Same thing. Cant log in. Please help.
وعليكم السلام ورحمة الله وبركاته Packages are not released yet so we don’t know exact cost. Try to reset password using forgot password on registration page.
Salams, I have topped up my E Wallet with a small amount of money, and it says it active, but when I try to go to the next step (Step 7) that is still greyed out and I can't select it. Is it too early? What shall I do?
وعليكم السلام ورحمة الله وبركاته Yes you can. Alternatively you can also work with your guide to ask to be in the same room. It should be easy to arrange if you both have the same package
Assalamalaikum, Can we also use someone else in the family like my son’s credit card, who is not going on hajj, plus our own since our limit is or may or be not be enough?
وعليكم السلام ورحمة الله وبركاته Your son can choose to pay for your hajj with his credit card. Alternatively he can add authorized users if possible. Check with your bank.
Is there a fee for a wire transfer? For test purposes, I transferred $ 10 and got a credit of only 1.13 SAR. Based on the conversion rate, I am supposed to get 37 SAR.
Salam alaykom I registered early I December and still under verification is that normal and I see in social media comments that many are already been verified
Question about eWallet - When you choose the Account Number section instead of IBAN, what is the Clearing Code? I understand Beneficiary Account = Account number, Beneficiary Bank Name = Your own bank name, Chase, Wells Fargo, Citi, etc. What is the "Clearing Code?" I don't get it
@@HouseOfDeen@HouseOfDeen For test purposes, I successfully wire transferred as instructed in eWallet, but only 1% of my fund was credited to my account. I sent USD $10, but only 1.13 SAR was credited to my account. I sent an e-mail to Nusuk support, but I am still waiting for an answer. Does the receiving bank (AlRajhi Bank) charge any fees when you wire money? I thought wire transfers between banks were free. I would appreciate it if you have any insight or knowledge about wire transfer fees.
Assalamuwalaikum, do you if there’s going to the Mashair package to is year? If there is do i book my flight like last year? Al Hum Du Lil Allah i went with Mashair last year. Is the same process this year?
Assalamou alaykoum brother, i have received an email stating that our application got audited due to unmatchable name error. I have edited the issue and resubmitted the application!! Is this going to cause a delay on our application process. Do we still have a chance to get selected???
وعليكم السلام ورحمة الله وبركاته Yes you have enough time. Packages are not released yet so as long as it is taken care of before they open packages for booking you will be fine ان شاء الله
Salam, we are a hajj Company Under Mission and the quota to us is 100 , but cant find anywhere in the nusuk platform where i can scan pilgrims passports . plz help
in the Ehaj platform before it used to be under hajj Details where we used passports scanner to scan pilgrims passports.. each country is allocate with a quota and for our company is 100 but nowhere in Nusuk Platform where we can scan multiples pilgrims passports as before and grouping too before sent for visa.
@@tivaouanetraveltours544 I don’t see gambia here hajj.nusuk.sa/ServicedCountries Please check the local process for gambia . It will be different. For countries where nusuk is available. Each person has to register their own profile now.
thanks but still this is the web link us ehaj.haj.gov.sa/EH/index.xhtml?dswid=-1295 .. is this different from yours?? it was ehaj.haj.gov.sa previous year and now redirect us to this. still need help to avoid disaster to our pilgrims this year @@HouseOfDeen
Assalamu'alaikkum brother, my verification was rejected. They are asking for residence ID information. I am on H1B visa residing in USA. Please let me know what information i should enter in my case. Jazzak Allah Khair.
@@HouseOfDeen under "background details" section, there is a yes/no type question. "Do you have a residence ID". if i answer yes, it is asking for residence ID and start/end date. Not sure what information to be shared.
I am 42 and female, my brother is in his 30s. I want to go with him. He is making his own application. I just finished my application and am waiting for the approval. Should I add him as a family member? And him add me? Will that increase our chances of going or cause confusion because we are double applying? JAk
If you want to make sure you go together do it together as a family. With separate applications there is a chance you both might not be able to go together. Do it only as one family. Trying to do it twice might cause confusion / rejection of duplicate profile.
My husband added me as family member and I created my account that shows him as family member. Does this mean we will be in the same or different group?
Duplicating information into multiple accounts increases the chances of rejection. If you wish to be in the same package, then create a single account and add family members
Assalamou alaykoum brother, i have received an email stating that our application got audited due to unmatchable name error. I have edited the issue and resubmitted the application!! Is this going to cause a delay on our application process. Do we still have a chance to get selected???
وعليكم السلام ورحمة الله وبركاته Yes that is normal, lot of people have this problem. It’s good you are doing it early on. ان شاء الله you want be done before packages are released. Right now since they are not released yet, no worries with some delay
وعليكم السلام ورحمة الله وبركاته If you register separate, it might be get tough to get the same package. If you add a family member then you can book at the same time.
Salam Alhamdolillah I have had successful registration The Nusuk website is asking to topup e wallet How much should I put in. Would appreciate your kind response JazakALLAH
That's great alhamdulillah. They are going to release packages for review first, so you will know the amount better once packages come out. For now you can try a very small amount to understand how the process works.
Latest updates on package categories and some faq at tinyurl.com/HajjGuidAtl2024-RecentFAQs
Mash'Allah, Jazak'Allah
Keep it up!!!!
وإياك
Jazak Allah
وإياك
Ameen
Currently the packages are Standard, Premium and Luxury --> will your price breakdown still be relevant. I'm referring to the tie stamp around 48:00 minutes
This document has updated categories tinyurl.com/HajjGuidAtl2024-RecentFAQs
The prices listed are just estimates based on past experiences. Actual prices will only be known when packages are released by Nusuk
Assalamalaikum, can we do mix and match payments of CC and bank transfer?
Yes, any Visa/MC credit cards or bank transfers can be used to add funds to eWallet.
Will we have a few days between reviewing the packages and selecting them and paying for them. I am asking so we know how much to top off on our accounts?
Yes that is our understanding.
Packages will be released for review first. Step 8 and 9.
Will we be able to book business class tickets if we wish? Or will it be economy fixed. Second can you lay over before or after hajj in a different city if we can select our flights?
Last year the all inclusive packages had specific flights and you couldn’t really change it.
There was a land only package where you could book your own flight and hotels. But not sure if it will be offered this year. They recently removed references to it from their website, so seems unlikely.
Assalamalaikum, we are confused about e-wallet, when it’s recommended to use debit card when we want to use bank account, does it mean the suggestion is to use debit card and choose credit card option, since there will not be any option to add debit card information in using bank in e- wallet?
Recommendation is to use credit/debit card to avoid the delay with the bank transfer which could take 10 days.
Salam, jajak Allahu khairan for informations. I already registered, Applied and approved i believe. Now I have 2 questions -
1) those 3 package in the Nusuk apps - How do I know how much those cost?
2) I can't log in anymore. Says incorrect data. Send complained few times. They just said it resolved. But its not. I deleted and open again. Same thing. Cant log in. Please help.
وعليكم السلام ورحمة الله وبركاته
Packages are not released yet so we don’t know exact cost.
Try to reset password using forgot password on registration page.
@@HouseOfDeen I sure will try that. Thank you so much.
Salams,
I have topped up my E Wallet with a small amount of money, and it says it active, but when I try to go to the next step (Step 7) that is still greyed out and I can't select it. Is it too early? What shall I do?
وعليكم السلام ورحمة الله وبركاته
Next step isn’t opened yet
@@HouseOfDeen oh! thanks. do we know when that might be? I don't want to miss anything.
Not confirmed yet. Probably sometime in February
Assalamualeikum… Can 2 sisters ( not family) can register together? so can stay together in same accommodation ? Jazzakallah
وعليكم السلام ورحمة الله وبركاته
Yes you can.
Alternatively you can also work with your guide to ask to be in the same room. It should be easy to arrange if you both have the same package
Assalamalaikum, Can we also use someone else in the family like my son’s credit card, who is not going on hajj, plus our own since our limit is or may or be not be enough?
وعليكم السلام ورحمة الله وبركاته
Your son can choose to pay for your hajj with his credit card.
Alternatively he can add authorized users if possible. Check with your bank.
Is there a fee for a wire transfer? For test purposes, I transferred $ 10 and got a credit of only 1.13 SAR. Based on the conversion rate, I am supposed to get 37 SAR.
I am not sure if Nusuk charges anything. It will be probably be your bank who has fees for wire transfer.
@HouseOfDeen certainly my bank didn't charge anything, and Nusuk support never responded
Salam alaykom I registered early I December and still under verification is that normal and I see in social media comments that many are already been verified
Several people are still in review stage, nothing alarming as this is a manual process.
@@fareedyajazzakom Allah kol Khayar brother
Question about eWallet - When you choose the Account Number section instead of IBAN, what is the Clearing Code? I understand Beneficiary Account = Account number, Beneficiary Bank Name = Your own bank name, Chase, Wells Fargo, Citi, etc. What is the "Clearing Code?" I don't get it
For US. It will be routing number.
@@HouseOfDeen@HouseOfDeen For test purposes, I successfully wire transferred as instructed in eWallet, but only 1% of my fund was credited to my account. I sent USD $10, but only 1.13 SAR was credited to my account. I sent an e-mail to Nusuk support, but I am still waiting for an answer. Does the receiving bank (AlRajhi Bank) charge any fees when you wire money? I thought wire transfers between banks were free. I would appreciate it if you have any insight or knowledge about wire transfer fees.
I have question..beneficiary bank address and address on line 1 is the same thing asking twice right ?
Is thr any WhatsApp or telegram group so when we. An notify everything
WhatsApp group tinyurl.com/Hajj2024-Guidance
My question is how to get the good service provider? is there any rating/reviews for service provider?
وعليكم السلام ورحمة الله وبركاته
You can get feedback from previous year hajis on their experience. Unfortunately nusuk doesn’t have a review system
Can you top-up e-wallet using CC? Will that be considered a purchase or cash advance?
You can use credit card. We don’t know the details yet. But last year it was a purchase
Assalamuwalaikum, do you if there’s going to the Mashair package to is year? If there is do i book my flight like last year? Al Hum Du Lil Allah i went with Mashair last year. Is the same process this year?
وعليكم السلام ورحمة الله وبركاته
They haven’t confirmed if they will offer this year as well. Will know for sure once packages are released
Walaikum Asalam I want to do the Mashair as well. How was it last year?
It can work pretty well for those who have been to Saudia before, and know how things work there.
It was great Al Hum Du Lil Allah. it was First time ever for me and had no issue @@humsyoonbhadelia8440
May I ask, what could be role of local agent, if we have to go through Nusuk?
Some Local agents are working with service providers to design packages, and also sometimes they come as guides of the group as well.
Assalamou alaykoum brother, i have received an email stating that our application got audited due to unmatchable name error. I have edited the issue and resubmitted the application!! Is this going to cause a delay on our application process. Do we still have a chance to get selected???
وعليكم السلام ورحمة الله وبركاته
Yes you have enough time. Packages are not released yet so as long as it is taken care of before they open packages for booking you will be fine ان شاء الله
Salam, we are a hajj Company Under Mission and the quota to us is 100 , but cant find anywhere in the nusuk platform where i can scan pilgrims passports . plz help
وعليكم السلام ورحمة الله وبركاته
Which country are you from?
The Gambia West Africa @@HouseOfDeen
in the Ehaj platform before it used to be under hajj Details where we used passports scanner to scan pilgrims passports.. each country is allocate with a quota and for our company is 100 but nowhere in Nusuk Platform where we can scan multiples pilgrims passports as before and grouping too before sent for visa.
@@tivaouanetraveltours544 I don’t see gambia here hajj.nusuk.sa/ServicedCountries
Please check the local process for gambia . It will be different.
For countries where nusuk is available. Each person has to register their own profile now.
thanks but still this is the web link us ehaj.haj.gov.sa/EH/index.xhtml?dswid=-1295 .. is this different from yours?? it was ehaj.haj.gov.sa previous year and now redirect us to this. still need help to avoid disaster to our pilgrims this year @@HouseOfDeen
After package payment can’t direct payment to bank
I am not sure I follow
Assalamu'alaikkum brother, my verification was rejected. They are asking for residence ID information. I am on H1B visa residing in USA. Please let me know what information i should enter in my case. Jazzak Allah Khair.
وعليكم السلام ورحمة الله وبركاته
Did you already share your h1b visa in proof of residence?
The other documents included on nusuk include license, lease agreement, property agreement, work visa etc
@@HouseOfDeen yes, I submitted my I797 copy.
@@HouseOfDeen under "background details" section, there is a yes/no type question. "Do you have a residence ID". if i answer yes, it is asking for residence ID and start/end date. Not sure what information to be shared.
Under background details, when I had submitted it had asked info about previous visa to ksa. Is it asking for Saudi Arabia or USA?
I am 42 and female, my brother is in his 30s. I want to go with him. He is making his own application. I just finished my application and am waiting for the approval. Should I add him as a family member? And him add me? Will that increase our chances of going or cause confusion because we are double applying? JAk
If you want to make sure you go together do it together as a family. With separate applications there is a chance you both might not be able to go together.
Do it only as one family. Trying to do it twice might cause confusion / rejection of duplicate profile.
My husband added me as family member and I created my account that shows him as family member. Does this mean we will be in the same or different group?
When you book the package, book the same for both of you and you will be in the same group
While booking book as a family. So it will allow to book both together ان شاء الله
Duplicating information into multiple accounts increases the chances of rejection. If you wish to be in the same package, then create a single account and add family members
Assalamou alaykoum brother, i have received an email stating that our application got audited due to unmatchable name error. I have edited the issue and resubmitted the application!! Is this going to cause a delay on our application process. Do we still have a chance to get selected???
وعليكم السلام ورحمة الله وبركاته
Yes that is normal, lot of people have this problem. It’s good you are doing it early on.
ان شاء الله you want be done before packages are released. Right now since they are not released yet, no worries with some delay
جزاك الله خيرا وجعلها في ميزان حسناتك 🤲
وإياك
Ameen!
Aslamualkum may son and me make separate application
وعليكم السلام ورحمة الله وبركاته
If you register separate, it might be get tough to get the same package. If you add a family member then you can book at the same time.
What is the procedure for Indian residents who live in Saudi Arabia, as it is not displaying in Nusuk?
Neither India nor Saudi Arabia is supported by nusuk yet. So you will need to follow processes locally either form India or Saudi Arabia
Salam
Alhamdolillah I have had successful registration
The Nusuk website is asking to topup e wallet
How much should I put in.
Would appreciate your kind response
JazakALLAH
That's great alhamdulillah. They are going to release packages for review first, so you will know the amount better once packages come out. For now you can try a very small amount to understand how the process works.
JazakAllah
wa iyya ka.