Basic features of Telegram CRM Hotline

This video describes what basic features, commands and statuses are available in Telegram CRM Hotline on the side of a topic group (forum), where managers work with the flow of requests from users. The options of working with comments, commands for switching statuses and available functions in the Telegram interface are shown.
In addition to the presented functions, there are a number of important parameters that change the logic of the system behaviour. It is also possible to integrate with external systems and implement your own functions.
Creating a bot, topic groups and the order of connecting them to the system were discussed in previous videos.
Knowledge base on the official website: hotline.tg/en/kb/
Other videos about Hotline in English:
• Video in English
Official website of Hotline CRM:
hotline.tg/en/

[@Hotlinetg]

The video was voiced using AI service Creator Tools (optimal combination of price and quality) creator-tools.com/?