Thanks! I thought the update was the DLC and I just needed to wait until midnight to launch. Thanks for your comment, because now I'm downloading the DLC.
Restarting isn't working for a lot of people. The only thing that worked for me was a soft console "reset default settings". Not sure why this works. It's quite a pain to do. From needs to fix this PRONTO.
If yall are like me where literally non of the videos on UA-cam are helping I realized the region on my disk doesn’t match the region of my ps store which is the dlc, I had to buy the full game and the dlc entirely just to make it work
Thank you so much I was on NG+4 and forgot where i left didnt even kill radahn went straight for main bosses and killed elden god and mogh but couldnt start dlc. Knew i was missing something
If you can’t access DLC try going to Elden ring in your game library, press start for a option list and choose manage game u might not have it downloaded yet
I'm on ps5, I pre ordered the dlc premium bundle the day it was available for pre-order. It comes with both the ps5 and ps4 versions of the dlc, I selected the option to auto download the ps5 version of the dlc along with the Game Art and OST application. Now that the dlc is released I am only able to open the Game Art and OST application as the dlc says that it's purchased and installed but will not allow me to play it. There is no option to choose what version of the dlc I want to play (ps4 or ps5) so I assumed maybe it got installed on my ps4, it didn't, so then I went to the 'Manage Game Content' tab on my elden ring Application and it says there's no game content. I have all the new current updates for the game and I even tried uninstalling and reinstalling but even that didn't work. The last thing I did was try downloading the dlc from the Playstation app but that didn't work, I have still not played the dlc and I'm very confused as to what I'm supposed to do. Playstation support is not available atm and I don't know where to go next, any ideas? (I own a physical copy of elden ring but a digital copy of the dlc, don't know if that matters) (There is also a new tab in the main menu for Elden Ring under 'PlayStation Store' but when i press that, it just pops an error message saying This content cannot be found WS-116129-0 which i looked up the error code and found nothing on it)
@@TheGameSenseiYT Omg thank you so much that helps a ton. Although I don't know how to make both my physical copy and digital copy the same region, how would I do that?
unfortunately that would mean you‘d have to buy one or the other again. I encourage you to first check out the other comments. there are several possible workarounds that might help. re-buying would be kinda my last resort.
@@TheGameSenseiYT thank you, you were right. I'm gonna have to get a separate copy (digitally). My physical copy is from Lyon France, but when the digital American version of the game installs do you know if im going to be able to upload my save storage from the ps plus cloud from my old physical copy into the new digital one?
My game literally won’t load after I downloaded it. I baught the dlc downloaded it and then went to the dlc area to play it but it’s just stuck on the loading screen. I restarted my game and console and it still just gets stuck
Try checking if you have any contentment to be downloaded, because I was having the same problem and then realized that my game was saved in both the internal and the external storage, but I was still missing a download for my internal storage even though I downloaded the dlc already but apparently it was just for the external storage. I just finished downloading it and it goes past the loading screen. Hopes this works for you too
I was going thru the same issue It was odd cause my brothers account worked just fine on the same console but mine didn’t What I did was activate his account as the primary ps5 and it worked right away
I downloaded the DLC from a friend's account, and the new loading screens show up, but "Shadow of the erdtree" doesn't show at the bottom, and I don't see the NPC. Is it because I downloaded it from my friends account?
I just turned my xbox off for 30 seconds turned it back on loaded the game back up and now the npc is there thank you to whoever commented to hard reset my xbox!
I have a question. I still use a ps4 and I only have a physical version of elden ring, I never bought the downloaded game on ps4 if it wasn't free but shadow of the erdtree is only digital for ps4 so this is the question. If I download shadow of the erdtree, will it connect to my base elden ring game even though it's a physical copy?
@LuisGuerrero-lg1nb Mostly, there are two types: 1, the one that has an M rating[ USA], or 16 rating[Other regions] at the bottom left of the disk cover.
I'm also having this problem on Windows. After the anti-piracy program ends, the entire screen remains black and the game doesn't start. Although I can see the game's mouse cursor, but that's it. Anybody else with this problem?
I am on steam deck, and I am having this issue. I have redownloaded the dlc and verified my files many times, and I still do not see the shadow of the erdtree in my main menu. I am having the issue many others are where my game keeps saying there is inappropriate activity and so it goes offline. I have no idea if that has anything to do with it but it’s something else that’s messing up. I saw your message about managing extra content but where is that menu. Is it on steam or in Elden ring and where?
Also seeing this issue on Steam Deck. I've only ever played this game offline so don't know about the inappropriate activity thingy. I do have mods so that's why I never play online. I will try on my main PC when I go back from vacation and see if it gets the same problems. I doubt it has anything to do with the Deck specifically though.
@@UltraSnance jeez that's kinda extreme lol. Even if it fixes the issue, I would never resort to that to get it work LOL XD I honestly don't think this is necessary, but I do hope it will fix for you after going at such length to troubleshoot it.
@@UltraSnance I see, hopefully your method will fix it. I just reinstalled the DLC and restarted the Deck, it didn't fix the issue. But I won't go that far lol. I will just go back home and play the DLC on my PC.
I have a question. I beat the entire game( Elden Ring) bit deleted it from my ps5 because I needed space for new games. Do I have to replay elden ring in order to play the DLC content?
Ive tried everything and still its not working. If you check your storage, the DLC does not even say shadow of the erdtree anymore like it used to do, it's simply Elden ring add on, plus the PS5 store is not advertising it big, if you try to search up shadow of the erdtree it wont come up in the results, you would have to Manually go to the Elden ring game and scroll down till you see the options for shadow of the erdtree, is this a sign of them trying to fix the problem we are all facing at the moment?
Thanks bro Good video but i wanna add something . If the dlc didnt start yet try removing the dlc and redownloading it and it should work and be ready to go
I don't know if this will help someone but I had this Issue on ps4 after trying everything I was gonna take a backup of saved data and reinstall the game so i bought PlayStation plus for cloud saves and decided to try one more time then it worked. Not sure if that's the solution
The problem might be that the physical copy region is different than the dlc. Mine was Canadá account and european game. A friend lend me an all region elden ring disc
@@matiasivan7429 yep I just found out as well. My account is french and I downloaded the DLC on the EU store while my game is US. And fucking Sony doesn't allow to change the country of the store.
im on PS5, I own the DLC, I have already defeated both bosses, I have restored license, i have restarted my game so many times, i have deleted the DLC and the game and re installed them, its still not working. I think Imma get a refund for this.
It’s still not working for me, I did all this. So I just refunded the game, but they gave me no option to refund so I went through my bank. Now I’m permanently suspended. GREAT.
Had to go to the DLC on the PlayStation store and manually select download. Not sure why it didn’t automatically download like everything else that I buy.
Is there ANY other way to fix it other than buting a new version of the game that matches the dlc's region? I tried everyhring but nothing worked. I can't afford to but it again
Just another way for them to force us to buy digital content instead of physical. I bought mine through Amazon and never thought that they'd maybe send me a UK version considering I'm on the US Amazon store but maybe that's what my issue is. Also as it's not working for me as well. I think I'm just going to call Sony and request a refund at this point
My isn’t working I don’t know what happened I killed every boss and I touch the arm and loaded into the dlc and waited and waited and can’t get into the dlc I restarted the game and console and now can’t even load into the game
some fellas in the comments had the same problem. they fixed it by copying the game files to the internal drive rather than their external hdd. hope that helps
I’m on ps5 I got to the dlc but rage quit and now it’s saying I don’t have the dlc installed and I need to reinstall the dlc to play. I’ve installed the dlc 4 different times but it’s just not working
I'm thinking it's because the DLC and main disc data are on different hard drives installed on the console. I'm currently attempting to reinstall and move all the elden ring data on to the main console memory.🤞 hopefully that works.
Not helpful. Leda for me (and some other people) is just a black figure lying on the ground and I can't enter the DLC. And nobody seems to know a solution although multiple people have this problem. SO FRUSTRATING!!!
I downloaded the dlc and touched the hand of the guy in the egg next to the new knight npc and it went black and loaded for 30 minutes so I turned off the Xbox and loaded it it’s stuck at a little bit loaded on the loading bar and I waited 30 minutes turned off the Xbox and tried again. Currently waiting another 10 minutes with the load bar at the same place as last time.
Does anyone know why I have to download the DLC twice?I already downloaded the first 16 GB one. but now I have to download another one that is 9 GB and the information says that it is a ps5 map
some fellas in the comments had the same problem. they fixed it by copying the game files to the internal drive rather than their external hdd. hope that helps
Not sure how I am able to acces the DLC FINALLY I now for sure It downloaded and updated 2 days ago, I was literally on a New Character Because I thought since I beat the game it wouldnt let me go there. Kind of Salty wtf Bandai !~ Make sure the game works Day 1 for someone who Finshed the game I almost REfunded
@@TheGameSenseiYTif you're on a PlayStation you might have to go straight to the PlayStation Store and download it there directly considering I'm a PlayStation 4 user that was my issue
Are you already playing the DLC?
If so, with which level did you enter The Realm of Shadows?
Bro i cant even load it L dlc
I updated it i installed the dlc and for ps5 its supposed to show addons and its not
Have you shut down the console entirely? Not "rest mode" - "shut down"?
@@TheGameSenseiYT yes i have i have a disc version while the dlc is on the digital idk if that would make a difference
@Mjdagoattwenty3 it should not tbh.
is the game running on version 1.12?
if not you‘re missing yesterday’s patch.
There is a 15GB update that may confuse you, as the DLC only downloads if you go to the manage extra content menu and download another 16GB
Thank you! That was exactly my Problem
How do I thia
Legend
It stil not working
Thanks! I thought the update was the DLC and I just needed to wait until midnight to launch. Thanks for your comment, because now I'm downloading the DLC.
Restarting isn't working for a lot of people. The only thing that worked for me was a soft console "reset default settings". Not sure why this works. It's quite a pain to do. From needs to fix this PRONTO.
If yall are like me where literally non of the videos on UA-cam are helping I realized the region on my disk doesn’t match the region of my ps store which is the dlc, I had to buy the full game and the dlc entirely just to make it work
check out the comments. we figured that out a few hours ago ;)
enjoy the dlc!
How did you see the region on your disk?
For some reason mine matches the region but it still wont work both are asian regions
Thank you so much I was on NG+4 and forgot where i left didnt even kill radahn went straight for main bosses and killed elden god and mogh but couldnt start dlc. Knew i was missing something
It broke my game, I can’t even load into my character. Like it’s stuck on the loading screen😊
Same thing happened to me what are we supposed to do
Exactly
Same here and it looks like you need to download or update
I've worked so hard on this character for the past month! To now lose them to a loading screen
Same for me
If you can’t access DLC try going to Elden ring in your game library, press start for a option list and choose manage game u might not have it downloaded yet
I'm on ps5, I pre ordered the dlc premium bundle the day it was available for pre-order. It comes with both the ps5 and ps4 versions of the dlc, I selected the option to auto download the ps5 version of the dlc along with the Game Art and OST application. Now that the dlc is released I am only able to open the Game Art and OST application as the dlc says that it's purchased and installed but will not allow me to play it. There is no option to choose what version of the dlc I want to play (ps4 or ps5) so I assumed maybe it got installed on my ps4, it didn't, so then I went to the 'Manage Game Content' tab on my elden ring Application and it says there's no game content. I have all the new current updates for the game and I even tried uninstalling and reinstalling but even that didn't work. The last thing I did was try downloading the dlc from the Playstation app but that didn't work, I have still not played the dlc and I'm very confused as to what I'm supposed to do. Playstation support is not available atm and I don't know where to go next, any ideas? (I own a physical copy of elden ring but a digital copy of the dlc, don't know if that matters) (There is also a new tab in the main menu for Elden Ring under 'PlayStation Store' but when i press that, it just pops an error message saying This content cannot be found WS-116129-0 which i looked up the error code and found nothing on it)
DUDE SAME
the problem ist, that your disc and the DLC are different regions. they have to match.
check out the other comment threads 👍👍
@@TheGameSenseiYT Omg thank you so much that helps a ton. Although I don't know how to make both my physical copy and digital copy the same region, how would I do that?
unfortunately that would mean you‘d have to buy one or the other again.
I encourage you to first check out the other comments. there are several possible workarounds that might help. re-buying would be kinda my last resort.
@@TheGameSenseiYT thank you, you were right. I'm gonna have to get a separate copy (digitally). My physical copy is from Lyon France, but when the digital American version of the game installs do you know if im going to be able to upload my save storage from the ps plus cloud from my old physical copy into the new digital one?
My game literally won’t load after I downloaded it. I baught the dlc downloaded it and then went to the dlc area to play it but it’s just stuck on the loading screen. I restarted my game and console and it still just gets stuck
I heard that before. unfortunately I don‘t have a fix for that at the moment :(
Same exact problem no idea what is going on
Try checking if you have any contentment to be downloaded, because I was having the same problem and then realized that my game was saved in both the internal and the external storage, but I was still missing a download for my internal storage even though I downloaded the dlc already but apparently it was just for the external storage. I just finished downloading it and it goes past the loading screen.
Hopes this works for you too
I got the same issue..
@@jheffersonpinzon9769 that worked thanks!
No this does not work. Tried all of this. Still no NPC.
Yeah, I defeated both of the bosses a while back, but the DLC characters are not showing up 🤔
Same
Ditto. I went back into Microsoft store and looked up dlc and it showed me to install.
I was going thru the same issue
It was odd cause my brothers account worked just fine on the same console but mine didn’t
What I did was activate his account as the primary ps5 and it worked right away
Your comment needs to be pinned I've been relaunching this game for hours and you have the solution. Thank you sir
I struggled after downloading everything then I quit game and saved then when I went back to the hand the ncp was there
I downloaded the DLC from a friend's account, and the new loading screens show up, but "Shadow of the erdtree" doesn't show at the bottom, and I don't see the NPC. Is it because I downloaded it from my friends account?
Make sure to turn on console sharing on your friends account in your ps5 so you can also play the dlc
Did you find a solution to the problem?
I just turned my xbox off for 30 seconds turned it back on loaded the game back up and now the npc is there thank you to whoever commented to hard reset my xbox!
I have a question.
I still use a ps4 and I only have a physical version of elden ring, I never bought the downloaded game on ps4 if it wasn't free but shadow of the erdtree is only digital for ps4 so this is the question.
If I download shadow of the erdtree, will it connect to my base elden ring game even though it's a physical copy?
Did not work for me. Killed Radahn and Mohg. Restarted ps5. Restored license. But nothing. No dlc. Also, yes it is downloaded.
Same here no idea whats going on
go to the manage extra content menu to install DLC
I did. It says installed and usable. But no dlc.
Are you on disc ?
have you SHUT DOWN and then restarted (manually - no instant restart - no rest mode) the console AFTER you installed the DLC?
Make sure your game is in the same region as the dlc or it won't work..
THE GOAT
I have the game on disc, how can I see the region?
@LuisGuerrero-lg1nb Mostly, there are two types: 1, the one that has an M rating[ USA], or 16 rating[Other regions] at the bottom left of the disk cover.
can you play it if you've already beat the game and you're at the end
if you haven’t started NG+ and have beaten Radahn & Mohg.
@@TheGameSenseiYTI am at the beginning in ng+, so I have to grind half the game again to get to the 2 bosses? So I can play the dlc?
I'm also having this problem on Windows.
After the anti-piracy program ends, the entire screen remains black and the game doesn't start. Although I can see the game's mouse cursor, but that's it.
Anybody else with this problem?
I am at the beginning in ng+, so I have to grind half the game again to get to the 2 bosses? So I can play the dlc? Hope not...
Yes, that’s what you have to do
I think the issue we are facing is that the dlc and the game regions are different
I am on steam deck, and I am having this issue. I have redownloaded the dlc and verified my files many times, and I still do not see the shadow of the erdtree in my main menu. I am having the issue many others are where my game keeps saying there is inappropriate activity and so it goes offline. I have no idea if that has anything to do with it but it’s something else that’s messing up. I saw your message about managing extra content but where is that menu. Is it on steam or in Elden ring and where?
Also seeing this issue on Steam Deck. I've only ever played this game offline so don't know about the inappropriate activity thingy. I do have mods so that's why I never play online.
I will try on my main PC when I go back from vacation and see if it gets the same problems. I doubt it has anything to do with the Deck specifically though.
@@unrealsimon93 I just factory reset my deck, I’ll let ya know if it fixes it
@@UltraSnance jeez that's kinda extreme lol. Even if it fixes the issue, I would never resort to that to get it work LOL XD
I honestly don't think this is necessary, but I do hope it will fix for you after going at such length to troubleshoot it.
@@unrealsimon93 I had to anyway, cause my desktop mode wasnt working so I had to fix that.
@@UltraSnance I see, hopefully your method will fix it. I just reinstalled the DLC and restarted the Deck, it didn't fix the issue. But I won't go that far lol. I will just go back home and play the DLC on my PC.
Mine doesn’t even load the game in no more since I restarted the pc when I was in the loading screen to start the dlc and it never opened
I have a question. I beat the entire game( Elden Ring) bit deleted it from my ps5 because I needed space for new games. Do I have to replay elden ring in order to play the DLC content?
No you should be able to continue where you left off
Save files for games is either not deleted or saved in cloud
@@bbaloch5153 I deleted Elden Ring after finishing the game. There isn't any data to continue
Help, my save won't work even tho i've never played dlc, it's saying i gotta download it, but i've never bought the dlc?
Ive tried everything and still its not working. If you check your storage, the DLC does not even say shadow of the erdtree anymore like it used to do, it's simply Elden ring add on, plus the PS5 store is not advertising it big, if you try to search up shadow of the erdtree it wont come up in the results, you would have to Manually go to the Elden ring game and scroll down till you see the options for shadow of the erdtree, is this a sign of them trying to fix the problem we are all facing at the moment?
is your game installed on an internal or external drive?
try to move it to internal
@@TheGameSenseiYTwhat do I do if my ps5 says the game is on both
Thanks bro Good video but i wanna add something . If the dlc didnt start yet try removing the dlc and redownloading it and it should work and be ready to go
If you’re on ps5, do the restore license thing from the settings menu
doesnt work
@@capheny368region issue
I don't know if this will help someone but I had this Issue on ps4 after trying everything I was gonna take a backup of saved data and reinstall the game so i bought PlayStation plus for cloud saves and decided to try one more time then it worked. Not sure if that's the solution
I did everything it still not working but in my storage it says main data not installed this storage space
Can say how to solve this problem
Did you solve it? Same problem
@@matiasivan7429no
think it due to disc version of game only way to change buy digital one again 😕😕
i believe the issue might be here, but I can't move the add on
The problem might be that the physical copy region is different than the dlc. Mine was Canadá account and european game. A friend lend me an all region elden ring disc
@@matiasivan7429 yep I just found out as well. My account is french and I downloaded the DLC on the EU store while my game is US. And fucking Sony doesn't allow to change the country of the store.
im on PS5, I own the DLC, I have already defeated both bosses, I have restored license, i have restarted my game so many times, i have deleted the DLC and the game and re installed them, its still not working. I think Imma get a refund for this.
How do you get a refund?
It’s still not working for me, I did all this. So I just refunded the game, but they gave me no option to refund so I went through my bank. Now I’m permanently suspended. GREAT.
Go to files and find easyanticheat setup run as administrator bottom left corner repair settings that fixed my inappropriate activity error
I just had to go to the actual dlc page and download it. I thought it was already downloaded. The video didn’t help but the comment section did.
I bought the dlc on the store but the game it self is a disc version is that a problem?
I have exactly the same question... how can I download the dlc if it is a disc version?
By Entering the dlc IT loads for eternity
Thank You sir!!! Straight to the point and no bs!! Have a like!!
glad I could help 👍👍
Go to manage games and “add on” start the actual download not the Elden right update
Had to go to the DLC on the PlayStation store and manually select download. Not sure why it didn’t automatically download like everything else that I buy.
And if we haven't digital dlc what are we supposed to do bro?
Is there ANY other way to fix it other than buting a new version of the game that matches the dlc's region? I tried everyhring but nothing worked. I can't afford to but it again
Just another way for them to force us to buy digital content instead of physical. I bought mine through Amazon and never thought that they'd maybe send me a UK version considering I'm on the US Amazon store but maybe that's what my issue is. Also as it's not working for me as well. I think I'm just going to call Sony and request a refund at this point
I beat Radan, I beat Mogh, I own the ps5 dlc, I re installed both based game and dlc twice. And I can't access this dlc still
Do I need to beat the game as well? Cause I just entered the capital on a new game file. Havnt tried on my post game file
did you find the answer , i have the same problem . i beat 2 boss and end game but cant find npc to dlc
My isn’t working I don’t know what happened I killed every boss and I touch the arm and loaded into the dlc and waited and waited and can’t get into the dlc I restarted the game and console and now can’t even load into the game
some fellas in the comments had the same problem. they fixed it by copying the game files to the internal drive rather than their external hdd. hope that helps
thank you!
glad i could help! enjoy the DLC :)
I’m on ps5 I got to the dlc but rage quit and now it’s saying I don’t have the dlc installed and I need to reinstall the dlc to play. I’ve installed the dlc 4 different times but it’s just not working
I'm thinking it's because the DLC and main disc data are on different hard drives installed on the console. I'm currently attempting to reinstall and move all the elden ring data on to the main console memory.🤞 hopefully that works.
Not helpful. Leda for me (and some other people) is just a black figure lying on the ground and I can't enter the DLC. And nobody seems to know a solution although multiple people have this problem. SO FRUSTRATING!!!
I downloaded the dlc and touched the hand of the guy in the egg next to the new knight npc and it went black and loaded for 30 minutes so I turned off the Xbox and loaded it it’s stuck at a little bit loaded on the loading bar and I waited 30 minutes turned off the Xbox and tried again. Currently waiting another 10 minutes with the load bar at the same place as last time.
Same! I have no clue how to fix this and my 500 hour character’s file seems to be corrupt
@@Saxlord I fixed it by putting erdtree in my internal memory and not my external memory
@Saxlord check his update 👍
Does anyone know why I have to download the DLC twice?I already downloaded the first 16 GB one. but now I have to download another one that is 9 GB and the information says that it is a ps5 map
Same
Mine just won't load at all
I have the same problem
@@sumar253 go to your storage and go to manage game or sum shit and basically you're gonna have to reinstall the dlc again
i somehow lost all my graces so can’t tp anywhere
I’m on Xbox I tried loading in to the dlc and got stuck in a loading screen anyone know fix?
some fellas in the comments had the same problem. they fixed it by copying the game files to the internal drive rather than their external hdd. hope that helps
Not sure how I am able to acces the DLC FINALLY I now for sure It downloaded and updated 2 days ago, I was literally on a New Character Because I thought since I beat the game it wouldnt let me go there. Kind of Salty wtf Bandai !~ Make sure the game works Day 1 for someone who Finshed the game I almost REfunded
It downloaded but the NPC just wouldn't pop up in the game
restarted afterwards?
@@TheGameSenseiYTif you're on a PlayStation you might have to go straight to the PlayStation Store and download it there directly considering I'm a PlayStation 4 user that was my issue
Im on Xbox series x and it says my save file cannot be found and i need to reinstall the dlc but it says its installed
Same issue here today ,have you fixed?
no NPC showing up ?
Same here
I got a friend with the same problem.
Did you just tell me to turn it off and then turn it on again?! Who makes a two minute video for that
Tried all this. It'd still not working
check the other comments on the video for some more suggestions 👍
Still not working 😥
Touch it
Mines still not working elden ring stole my money FR NO TROLL
So i cant game share the dlc damn
I have to beat them both again
My most recent save is at the very beginning of the game 😢
Not helping
God dam it i dont want the new patch