As a warranty administrator for Toro equipment I can tell you right now that when submitting claims Toro doesn’t check service history because customers have the right to service their own equipment by law. So that’s excuse is null and void. The only thing that wouldn’t be covered is if it failed a fuel sample test. If it tests with water in it, that wouldn’t be covered unless fuel contamination is due to manufacturing defect in parts and the water seeped in because of that. Fuel filters are also not covered because they are a wear item. But that’s not the reason it wouldn’t start. It would run tough but it wouldn’t not start.
They lie and your just small number to a much larger bottom dollar they can afford to lose a few customers to protect it.
Yep. All these guys pumping up toro as because they are getting free crap. Wont buy another
As a warranty administrator for Toro equipment I can tell you right now that when submitting claims Toro doesn’t check service history because customers have the right to service their own equipment by law. So that’s excuse is null and void. The only thing that wouldn’t be covered is if it failed a fuel sample test. If it tests with water in it, that wouldn’t be covered unless fuel contamination is due to manufacturing defect in parts and the water seeped in because of that. Fuel filters are also not covered because they are a wear item. But that’s not the reason it wouldn’t start. It would run tough but it wouldn’t not start.
Toro warranty is a lie they only cover manufacturer defects. So basically the warranty is toilet tissue …. Not worth it at all
I called Toro myself and the guy wouldn’t help me at all.