Thank you tremendously for posting this video. I could not have gotten this done without it! As far as I could tell, this was the only video on UA-cam that shows you how to do this. You should send a bill to HP for the customer support hours you saved them! I hope you don't mind but I would like to offer some suggestions for others like myself who never worked on this laptop before: 1) Make sure you have a large open area, free of clutter and with plenty of light. Having a headlamp and magnifying glass helps. 2) Prepare several cups and label them for all the different screws you will be removing. You will want a cup for the keyboard removal screws (3), hard drive screws (3), rear cover (lost count, I think eleven), the mother board screws (can't recall how many), left fan connector bar and screws and top plate (2) 3) When removing the keyboard, you remove 3 screws. Fortunately, the screw holes are actually identified if you look closely. Then, there is a "punch hole" where you need to put a screw driver through which puts pressure on the keyboard and releases a corner of it. 4) When removing the keyboard, you will need a surprising amount of force. It doesn't just come off. But be careful because it is plastic 5) To remove the rear cover, not shown in the video, you need to remove the hard drive. Fortunately, it is very easy to do. However, be careful because the screws have springs on them. This makes it more difficult when putting the hard drive back in. Also, you need to remove the battery! 6) When removing the back cover, there are some plastic tabs that still hold the cover on after all the screws are removed. Not a big deal but just saying so you know some force will be needed 7) When removing the right fan, there are two wires that are held down by a mere clear plastic piece with adhesive (hard to believe it is made this way). Instead of removing the entire plastic piece, I pealed away a corner on each side so I could pull the two wires out. I didn't want to pull off the entire thing and worry about loosing adhesive ability when it gets put back together. 8) When removing the mother board, use a magic marker to identify the holes were the removed screws go when you are ready to put the motherboard back. 9) Before removing the mother board, count the number of bus ribbon and other wire connectors... you don't want to miss something during the re-assembly
JFC could they have put those memory slots in a worse place? Didn't know I have to tear down my entire PC just to install some RAM into an unused slot on the hidden compartment of my laptop
Great video. I love the way its all pointing rather than having to follow a verbal description. But OMFG, all that to access slots 1 & 2 !?!? I am putting my extra module in slot 3 LOL
I'm so happy I stumbled across this video. I have the same notebook with a single 32GB stick installed in slot 1. So I literally can't install ram in the back slots without a full unit tear down!
Thanks for the video. Holy shit, the G5 model shows no forgiveness to just adding memory on board. Why wouldn't the manufacturers install the stock memory the Primary Modules??! You know in the least accessible place. So that if you really had to replace it you could at least fill up the unused modules first in an accessible area... before the most inaccessible one. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
You can absolutely use the unused slots first, adding 2 sticks of memory to this computer is dead simple. This video seems to imply you need to use the hidden slot which is not true.
@@ottesonjyou are not getting his point: HP populated slot 3 and 4 with default ram (whatever that maybe). so if you want to upgrade your ram with more memory modules, you are forced to take the entire MB out. the point is that HP should install factory default ram in slot 1/2 so you have two empty slot for user upgrade in a much better location. i recently want to upgrade my ram to 64G from factory default 32G, only to find out i need to take the MB out to do it.
@@ghunterforever My G5 came with slots 3 and 4 empty and 16GB installed. I think the point is that HP designed things so that you have to have the SAME CHIP specs in slots 1 and 3 as well as in 2 and 4, otherwise dual channel doesn't work.
Abysmal design really, we had 2 G6's and both had their logic boards replaced already. You must use either slots 1 and 2 or 3 and 4 for dual channel operation so if you want to upgrade the.memory, you're onto removing the mainboard.
Had to mute the video the music was a bit obnoxious, also your lighting needs a little improvement as I couldn’t see a lot of what you were doing, otherwise great tutorial
Thanks! very usefoul! I'm thinking to add (in slots 3 and 4) 2 additional kingkston 16GB Module - DDR4 2666MHz (now i have slot 1 and 2 with original's one, 2x Samsung M471A2K43CB1-CTD da 16 Bb SODIMM 2400zh). do you thing is good idea? Or better 2x 16g crucial DDR4-3200 SODIMM?
I just installed my new RAM on slot 3 (fist DIMM is in slot #1). I'm using CPU-Z to check the memory and dual channel is not working. The new DIMM have the same characteristics of the first DIMM installed. Same manufacturer. Do you know what can be happening? Part numbers are: M471A2K43DB1-CTD (slot 1) and M471A2K43CB1-CTD (slot 3)
I bought the same laptop with 8GB. seems one piece 8GB inside slot(inaccessible area). Can I install another 8GB in the bottom slot where I can access easily? or, i have to fill the inner slot before fille the bottom slot? please help
Hey. The memory slots must be filled in the correct order. The first is a memory slot with an 8Mb memory chip already in place. Sorry, but you have to remove the motherboard. Be sure to update the BIOS before adding a memory chip.
Almost no one should ever need to open this up to access slot 2. You might not get the extra speeds of dual channel if you don’t install matching pairs but in reality almost no users see any benefit from dual channel even power users.
So... I have a 32 gb Zbook and I want to upgrade to 64. So I get the 64 kit (2x32) and think I can take the 32 currently in the Zbook and put it in another computer I have that only has 16. So I open the back and only see slots 3 and 4 which are empty. I then watch this video and see the process required to get to slot 1 and 2. No way. I put the 64 in slots 3 and 4, reboot. Now says I have 96. Little overkill, but I'll take it.
Thank you tremendously for posting this video. I could not have gotten this done without it! As far as I could tell, this was the only video on UA-cam that shows you how to do this. You should send a bill to HP for the customer support hours you saved them! I hope you don't mind but I would like to offer some suggestions for others like myself who never worked on this laptop before:
1) Make sure you have a large open area, free of clutter and with plenty of light. Having a headlamp and magnifying glass helps.
2) Prepare several cups and label them for all the different screws you will be removing. You will want a cup for the keyboard removal screws (3), hard drive screws (3), rear cover (lost count, I think eleven), the mother board screws (can't recall how many), left fan connector bar and screws and top plate (2)
3) When removing the keyboard, you remove 3 screws. Fortunately, the screw holes are actually identified if you look closely. Then, there is a "punch hole" where you need to put a screw driver through which puts pressure on the keyboard and releases a corner of it.
4) When removing the keyboard, you will need a surprising amount of force. It doesn't just come off. But be careful because it is plastic
5) To remove the rear cover, not shown in the video, you need to remove the hard drive. Fortunately, it is very easy to do. However, be careful because the screws have springs on them. This makes it more difficult when putting the hard drive back in. Also, you need to remove the battery!
6) When removing the back cover, there are some plastic tabs that still hold the cover on after all the screws are removed. Not a big deal but just saying so you know some force will be needed
7) When removing the right fan, there are two wires that are held down by a mere clear plastic piece with adhesive (hard to believe it is made this way). Instead of removing the entire plastic piece, I pealed away a corner on each side so I could pull the two wires out. I didn't want to pull off the entire thing and worry about loosing adhesive ability when it gets put back together.
8) When removing the mother board, use a magic marker to identify the holes were the removed screws go when you are ready to put the motherboard back.
9) Before removing the mother board, count the number of bus ribbon and other wire connectors... you don't want to miss something during the re-assembly
Well I'm glad someone posted a video on this. I just spied under the keyboard to install more RAM and I found out DIMMs 1 and 2 weren't there. Thanks!
Thanks for watching :-)
JFC could they have put those memory slots in a worse place? Didn't know I have to tear down my entire PC just to install some RAM into an unused slot on the hidden compartment of my laptop
Holy sheet, I ain't doing this I'm logging a call with IT support.
As always, I would say that a web page with photos and text is way more practical and useful than a video.
Great video. I love the way its all pointing rather than having to follow a verbal description. But OMFG, all that to access slots 1 & 2 !?!? I am putting my extra module in slot 3 LOL
yowza, that's scary. I can so - see putting it back together wrong. Ouch.
I'm so happy I stumbled across this video. I have the same notebook with a single 32GB stick installed in slot 1. So I literally can't install ram in the back slots without a full unit tear down!
Thank you for the video.
This ain't your father's memory upgrade.
Thanks for the video. Holy shit, the G5 model shows no forgiveness to just adding memory on board. Why wouldn't the manufacturers install the stock memory the Primary Modules??! You know in the least accessible place. So that if you really had to replace it you could at least fill up the unused modules first in an accessible area... before the most inaccessible one. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
You can absolutely use the unused slots first, adding 2 sticks of memory to this computer is dead simple. This video seems to imply you need to use the hidden slot which is not true.
@@ottesonjyou are not getting his point: HP populated slot 3 and 4 with default ram (whatever that maybe). so if you want to upgrade your ram with more memory modules, you are forced to take the entire MB out. the point is that HP should install factory default ram in slot 1/2 so you have two empty slot for user upgrade in a much better location.
i recently want to upgrade my ram to 64G from factory default 32G, only to find out i need to take the MB out to do it.
@@ghunterforever My G5 came with slots 3 and 4 empty and 16GB installed. I think the point is that HP designed things so that you have to have the SAME CHIP specs in slots 1 and 3 as well as in 2 and 4, otherwise dual channel doesn't work.
HP should be ashamed for such "user friendly" design
If you just do cleaning and replacing thermal paste, is there any need to remove the keyboard?
Hi 🙂You should disconnect the keyboard, otherwise you might damage the data cables of the keyboard and the connectors on the motherboard.
too much work just to replace those memories in slot 1 and 2😂
Abysmal design really, we had 2 G6's and both had their logic boards replaced already. You must use either slots 1 and 2 or 3 and 4 for dual channel operation so if you want to upgrade the.memory, you're onto removing the mainboard.
Had to mute the video the music was a bit obnoxious, also your lighting needs a little improvement as I couldn’t see a lot of what you were doing, otherwise great tutorial
wow. all that for a memory / ram upgrade or addition?
way too much work.
You have slots 3 and 4 which are accessible without a screwdriver at all. These is only needed to access slots 1 and 2.
Thanks! very usefoul! I'm thinking to add (in slots 3 and 4) 2 additional kingkston 16GB Module - DDR4 2666MHz (now i have slot 1 and 2 with original's one, 2x
Samsung M471A2K43CB1-CTD da 16 Bb SODIMM 2400zh). do you thing is good idea? Or better 2x 16g crucial DDR4-3200 SODIMM?
Great video,Thanks very much!!!
You're welcome 🙂
Thank you for the tear down. since this supports dual channel if I wanted to just double my ram, can I put the ram in slot 3 which is easily accessed?
Channel A : 1 and 3 / Channel B : 2 and 4
@@Sephiir0th This answer saved me from a lot of work. Adding a second DIMM today. Thanks.
I just installed my new RAM on slot 3 (fist DIMM is in slot #1). I'm using CPU-Z to check the memory and dual channel is not working. The new DIMM have the same characteristics of the first DIMM installed. Same manufacturer. Do you know what can be happening? Part numbers are: M471A2K43DB1-CTD (slot 1) and M471A2K43CB1-CTD (slot 3)
Update: had to install 2nd DIMM on slot 2 (Channel 1/2). Now dual channel is working
@@Sephiir0th
Hi from the end of 2024😂
Just one question
How do I know which slot is being used from the ram now to chose the right channel 😅
Good job! Fck the Zbook G5 model, Zbook G3 and G4 was a better models!
true
My co-worker and I have been jamming out to this for the past week now!
You can find more Ari´s Music SC JBOP UA-cam channel.
Loving this music! Would recommend 10x!
I bought the same laptop with 8GB. seems one piece 8GB inside slot(inaccessible area). Can I install another 8GB in the bottom slot where I can access easily? or, i have to fill the inner slot before fille the bottom slot? please help
Hey. The memory slots must be filled in the correct order. The first is a memory slot with an 8Mb memory chip already in place. Sorry, but you have to remove the motherboard. Be sure to update the BIOS before adding a memory chip.
I just put 8GB in slot 3 with slot 2 empty and the system works fine!
Almost no one should ever need to open this up to access slot 2. You might not get the extra speeds of dual channel if you don’t install matching pairs but in reality almost no users see any benefit from dual channel even power users.
@@damianburt5854 I did the same
Nope, that would be too easy :-). I tried for kicks but it beeped at me for it.
So... I have a 32 gb Zbook and I want to upgrade to 64. So I get the 64 kit (2x32) and think I can take the 32 currently in the Zbook and put it in another computer I have that only has 16. So I open the back and only see slots 3 and 4 which are empty. I then watch this video and see the process required to get to slot 1 and 2. No way. I put the 64 in slots 3 and 4, reboot. Now says I have 96. Little overkill, but I'll take it.
does it work?
@@_uky Yes, seems to work fine. Don't think I ever max out the memory though.
i gave up on upgrading the ram after watching this video
Bad music
Crazy 😂😂
😂😂 speak up instead of playing a loud music!!
C'est du n'importe quoi cet emplacement
Ferme ta gueule