Working with Secondary Claims - Insurance Billing for private practices - Ask a Biller webinar

Avoid insurance denials with electronic insurance claim filing in SimplePractice: www.simpleprac...
Are you new to working with secondary claims? Do your clients have multiple forms of insurance coverage?
Learn how to file secondary insurance claims with expert Susan Frager and Maggie Gleason from SimplePractice in this 60-minute, interactive Q&A webinar.*
Want to know more? SimplePractice customers can file secondary claims using this guide: support.simple...
Or visit our blog and sign up on our email list for all the latest information, valuable resources, and industry tips and tricks: www.simpleprac...
Upcoming Webinars:
Insurance Fraud and How to Avoid it -- with Barbara Griswold - Nov 19
Everything You Need to Know About Getting Audited -- with Barbara Griswold - Jan 14
Joining Insurance Networks -- with Barbara Griswold - Mar 18
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Susan Frager, LCSW, is the founder of Psych Administrative Partners, which is a billing service designed exclusively for psychiatrists, psychologists, and behavioral health specialists.
Susan has an extensive background as a Care Manager at what is now Magellan Behavioral health and an employee-assistant therapist, with prior work in domestic violence and substance abuse.
In 2000, Susan wrote a book on managed care and private practice management and became a recognized voice and consultant on the subject of managed care and private practice administration.
Questions answered in this webinar:
2:58 What is secondary billing?
4:15 How do we determine which policy is the primary, is it still according to birthdate?
5:58 What is Coordination of Benefits (COB) and why is it important with regard to secondary claims?
8:42 What if the patient doesn’t know which plan is primary and which is secondary?
11:58 What do I do if each plan is denying stating that they are not the primary payer?
17:23 In what cases can I expect the primary claim to go automatically to the secondary payer?
19:19 How can I anticipate how much my client will owe from COB provisions?
What if I am out of network with the primary but in network with the secondary?
What if I am in network with the primary but out of network with the secondary?
Why didn’t the secondary payer cover the full coinsurance / copay / deductible left over from the primary?
I filed to what I thought was the primary plan, and then the secondary. The claims are now settled. Now one of the plans is coming back and saying there was an error in the COB. They want their money back. What do I do?
Is Medicare always primary?
What if Medicare is primary and I can’t take Medicare? (LMHC, LPC, MFT) Will the secondary pay?
What is the difference between a secondary plan and a supplemental plan?
What if I am contracted with Medicare, but out of network with the secondary?
...Plus more in the Open Q&A!
*This webinar does not offer continuing education credit.