Something about our Amazon store

****Please Open Me for More Information****
Hi Everyone,
Sorry again for the problem occurred!!! Thank you so much for your kindly support and patience!!
August link here www.amazon.com...
July link here www.amazon.com...

[@sherricooley2572]

I appreciate you explaining how the Amazon process works. I will just keep checking back until the items I want are available for order. It sounds like Amazon is not functioning very well, when they loose your order that is season specific I’m sure that hurts your sells. I don’t stress too much because I just add them to my stash and use them in the future.

[@campbelljudy1228]

Thank you for updating everyone, about Amazon. I love ordering your dies ! I order your dies from Ali Express to.

[@CraftyReneeCreates]

Thanks for the explanation Hannah! I always wondered why the dies aren’t ever listed on Amazon when I try to purchase. Keep bringing the amazing dies! ❤

[@ChihuahuamomX3]

I always got my order from them and sometimes I had to wait a little, but that is ok with me.

[@myhoneyscrafts127]

Thanks for explaining the Amazon process. Love your dies.

[@BritgirlTX]

Thank you for explaining to us Hannah how the process works. We will wait patiently to place our orders! At least i got some of the new Christmas dies! 🎄🎅🏻

[@carolek2090]

Thank you for taking time to explain how this works with Amazon. I always purchase from Ali but occasionally I will order from Amazon if I want something really fast but I do prefer to order directly from Ali.

[@winepaperstains]

Thanks Hannah! It’s common sense with any shipment to Amazon from overseas. You’re in China so it’s understandable. I ordered from AliExpress and it came in two weeks but even USPS holds it as well. Mostly the distribution office and then to our post office. Don’t forget that it even has to go through customs entering the US and it also takes time. Thanks again, Hannah and KSCRAFT for an awesome release! 🙋🏻‍♀️💕 ~Cindy

[@bean2sara]

Your doing a good job Hanna , it’s not your fault Amazon is such a big business it’s understandable when things are slow. Thank you for explaining it ! Hopefully things will run smoother in the future.

[@CraftEccentricity]

You do an awesome job🥰❤

[@mycarmac326]

Would you please consider making dies for wreath attatchments, such as witches hat, hands and legs Santa's or reindeer etc. I follow you on ALL selling sites and love your work

[@shelleyhanrahan9112]

Thank you for the info Hannah

[@aliciahayes8766]

Thank you for taking the time to explain the Amazon process.

[@susanbates9746]

Thanks for the explanation

[@koraly.artdesigns8453]

I order directly from Ali. Thanks for letting us know.

[@papercraftingwithenis]

So sorry this goes on. I actually order from Ali, and the orders have been arriving relatively quickly. Thank you! ❤

[@susanbates9746]

So sorry you are dealing with this.

[@jackiepeeler4695]

Hi, I ordered direct from your store and my order cleared customs on 8/13, but still waiting for my order. Showes up on my USPS. Love your store, but shipping is the hardest problem.

[@gaylemora1390]

Thank you for the information 13:21

[@KellyRVaden]

Any chance they have an old box of retired dies, like the arcade? 😂
I'm so sorry you're dealing with this. ❤

[@kscraft1652]

If more people needs that, we might bring some back 😂

[@viewx11]

​@@kscraft1652 That would be so awesome!