Asking Ex-Helpdesks How To Transition Into Cybersecurity | CYBER STORIES EP 17

Поділитися
Вставка
  • Опубліковано 6 лип 2024
  • Live panel discussion of previous Helpdesk and IT Support Professionals who now work in Cybersecurity.
    PANELISTS:
    Reginald (Dion) Wilkerson II: / reginald-wilkerson
    David (KnowFatigue) Huynh: / knowfatiguetech
    Jonathan Bailey: / jonathan-bailey-tx
    Courtney Wright: / courtney-wright03
    Jalin Mayberry: / jalinmayberry
    _____________
    ⚡️JOIN CYBERWOX ACADEMY ON DISCORD!
    / discord
    _____________
    📱 LET'S CONNECT
    IG: / daycyberwox​
    Twitter: / daycyberwox​
    Linkedin: / dayspringjohnson
    Email: day@cyberwox.com
    _____________
    #️⃣ Relevant Hashtags
    #cybersecurity #cloudcomputing #cloudsecurity #technology #tech #dallas #texas #helpdesk #sysadmin
    TIMESTAMPS:
    00:00 Pre-Show
    02:20 Intro
    04:05 Panelists Introduction
    07:15 The Journey from Helpdesk to Cybersecurity
    20:27 Career Progression
    21:42 Leveraging Previous Experience
    41:46 Training, Certifications, College & Bootcamps Recommendation
    55:21 Practical Certifications
    58:02 Challenges & Overcoming Them
    1:17:31 Community
    01:19:51 General Advice
    01:30:34 Audience Question 1 - Projects & Practical Experience
    01:36:57 Audience Question 2 - Stepping Out of Your Comfort Zone
    01:45:53 Audience Question 3 - Getting Interviews & Jobs
    01:53:37 Outro
  • Наука та технологія

КОМЕНТАРІ • 26

  • @bugaboojones9360
    @bugaboojones9360 Місяць тому +34

    I went from zero IT experience to desk top support to sys admin in 9 months. My biggest piece of advice would be to start a home lab and just stay learning anything and everything you can. Also mention your home lab in the interview. My boss told me that's what put me over the top. Hoping to transition to cyber security one day

    • @HydraK187
      @HydraK187 Місяць тому +3

      @bugaboojones9360
      What home projects would you recommend to place on resume to get a help desk job? Also, how did you go from the help desk to the sys admin? Is that the tier 3 help desk role?

    • @Degen_Martyr
      @Degen_Martyr Місяць тому +1

      Can I DM you on discord with some questions?

    • @israelisrael5134
      @israelisrael5134 Місяць тому +1

      Great advice. I built an active directory home lab. Can you list the type of labs to help with sec plus? And videos that where used?

    • @joanebaptiste-cummins3207
      @joanebaptiste-cummins3207 Місяць тому

      What do you need for a home lab? Can you start with just a laptop?

  • @DigitalHoplite
    @DigitalHoplite Місяць тому +5

    Probably the best podcast I’ve seen about becoming a SOC analyst. I’m working the helpdesk right now and pushing myself hard outside of work to improve but it makes me feel a lot better that others felt the same way I do as far as stress and frustration and made it to the other side.

  • @joelrobert4053
    @joelrobert4053 Місяць тому +8

    Really enjoyed this panel! I recently got a position in infosec specializing in IAM within my company after 5 years of desktop support and help desk. The grind was difficult but worth it

  • @BlockchainShango
    @BlockchainShango Місяць тому +5

    Hello, everyone.
    Day, you have no idea how helpful this is. I really appreciate it.
    I'm currently using my handy-dandy GI Bill for school. I'm moving from 20+ yrs of military/HR into cyber. Be it in GRC (because I'm no spring chicken & am used to dealing with...strong personalities) or a SOC.
    Either way I feel that helpdesk is going to be my initial stepping stone/launch pad. Your panel is pretty much confirming my thoughts and I'll keep on pushing!
    Take care, everyone.

  • @headcase2226
    @headcase2226 Місяць тому +5

    This was a very good cast of folks in the field with a wide variety of experiences. I resonated with a lot of everything that was said in this. Would love more of this!

  • @Lurker1130
    @Lurker1130 Місяць тому +2

    This was really helpful, please do another one sometime!

  • @israelisrael5134
    @israelisrael5134 Місяць тому +8

    I have been at helpdesk for 3 months, I cant wait to transition to cybersecurity

    • @stephenmujeye5642
      @stephenmujeye5642 13 днів тому +1

      I don’t know what to do with myself anymore I just want to be able to be with you and be with you I don’t know what I want to do with you I just just want to be with you you know I don’t want to q qqqqq I don’t want to be in a relationship with you I want to be 😊 I want to be in love with you and I want to be in your life and I want to be in it with you and you ❤know ❤ that I ❤want to be with you q😊😊😊😊😊😊😊😊😊😊😊😊😊😊qqq I love you so much and I hope you have a good day too and I hope you are very much appreciated and I hope you are doing well and I 😊

    • @stephenmujeye5642
      @stephenmujeye5642 13 днів тому

      I qq the first thing I thought of when I saw this was the fact ❤ that the first ❤❤ ❤❤😊😊😊😊😊😊😊😊😊😊😊

  • @JoopvdClips
    @JoopvdClips Місяць тому +3

    nice work Day love the vision an value you puttin out there !

  • @kazi1
    @kazi1 Місяць тому +5

    Very informative 👍🏻👍🏻 Thanks

  • @danblandino4786
    @danblandino4786 Місяць тому +2

    Awesome video bro, good work!!

  • @henryijeoma
    @henryijeoma Місяць тому +4

    I'm 3weeks into helpdesk. I'm really struggling to stay focused on the end goal which is to transition to cyber. I'm slowly starting to settle and my fire is getting dim. Hopefully I find strength to continue pushing

    • @andrewbunch13
      @andrewbunch13 Місяць тому

      will be the same lol

    • @henryijeoma
      @henryijeoma Місяць тому

      @@andrewbunch13 lol we gotta keep pushing and breakthrough man haha

    • @pasqualejoel
      @pasqualejoel 9 днів тому

      Bro 3 weeks lol

    • @henryijeoma
      @henryijeoma 8 днів тому

      @@pasqualejoel ?

  • @ogwucheinalegwu3304
    @ogwucheinalegwu3304 Місяць тому +2

    Thank you

  • @andrewbunch13
    @andrewbunch13 Місяць тому +2

    Nobody cares about a Master's anymore :( . If you have a Master's but weigh a team down on a CTF? Also nobody cares about CTF. You gotta get lucky.

  • @directdepositdion
    @directdepositdion Місяць тому +6

    I had a blast being a part of this panel and look forward to future discussions as well 🫡🥂