Hi Jason! Once again, thank you for doing your best to help me with the phone, even though I was prepared for it to be unfixable. A funny backstory to how it ended up like it this; I sent my trainee at work to grab some things we needed and when he was trying to start the car he somehow crashed the ignition on the car so we had to call a colleague to pick us up after work in his private car. My colleague didn't want us to sit in our working clothes in his car (I work as a plasterer) so we had to strip down to underwear and t-shirt only to not ruin his interior. While we were stripping down i left my phone on the roof of the car which i forgot about and we drove off. While in the car on our way home I noticed my phone was missing and my colleague rang it and we heard it ringing inside the car and I thought it was in the back since we heard it. When we stopped I couldn't find it, so we drove back just to see it lying in a big roundabout at around 16.00 which is when most people end their shifts. The thing is we couldn't stop quite near the roundabout and I had to get the phone since all my cards were inside my phone's wallet case. So i had to run stripped down on a busy road, waiting for all the cars passing by who were honking/laughing/pointing at me so that I could finally run and grab my phone. But hey, I've learned my lesson to have different kinds of backups now, and I got something to laugh about with friends and collegues.
Jason I feel sorry for the man. I know 😏 the feeling my wife passed away in 2016. And I had her phone and it just went out I worked with it for awhile. Then one day it came own. And I transfer all her Date to a nother phone. I learned my lesson. Now I have 3 back up's. You have taught me so much. Keep up the great work. Edward Earl Smith.
If the Swedish guy has Harddrives, and not SSD + haven't overwritten everything, his iPhone backup may be recoverable. But hard to say, if he has used his computer a lot since the formatting
Nice to see the steps you took to make sure it was not recoverable. Not even trying like the apple store doesn't help in customer service. Having worked on a number of things over the years myself, you'd be surprised how many times what seemed broken was recoverable, at least temporarily, because the right circumstances were there. Your PSA at the end was spot on - back up everything! Trust NOTHING! Check your backups often! And use the 3 - 2 - 1 method. Three forms of backup, two different media and one off site!
Wow, that so hecking sad. But! If thats yours 10 years data how the hell you do not backed up your data on every single possible cloud/hard/flash drive. Well, thats his big lesson
@@Mommotexx I don't use an iphone, i have an Android phone. Most of my data (photos and video) is now stored on an SD card in the phone. However, even that can fail, hence, backing up on other media.
@@superslammer I think the point there was that hard drive data can also be recovered after a format. The issue that makes that impossible is that he probably didn't leave it blank but put an OS back onto it which will have overwritten at least part of the area the backup was stored in. I've dealt with several damaged hard disks and thankfully when they properly die at least they can't then be overwritten afterwards so data recovery can be possible.
@@allanmowz I'm anal about backups these days. I've lost too much data from when I was younger. I own 2 enterprise NASes, and a tape backup system. Recently, my nas manufacturer was compromised by a deadbolt attack that encrtpted all files on the NAS though a bug in their software. They were able to get access to all NASes attached the Asustor DNS to remove access. It was a nightmare but I had full tape backups. Never again. It pains me when I see people lose data like this. Because its simple to keep it from happening. Especially on small devices like a phone where a USB stick would work for a backup.
@@superslammer I do a lot of video work so you can imagine the file sizes. I once had a 300GB drive back in the day that that was near the top size which died within the first year. Warranty replacement but still not fun when none of it was backed up. That was my first and thankfully only drive failure in the last 25 years. Most people don't have multiples of whatever the biggest drive you can get today is. I simply can't afford to do multiple backup copies of many 500GB folders onto external drives today. I know I should somehow find the money to replace my externals which are aging and full but that isn't cheap for say 10-15TB and then across duplicate copies. At least those are only powered on a few hours a year tho. (External docking bays for regular 3.5 drives is awesome) Like with this iphone user not everyone can actually afford to do larger backups even tho we should.
sounds like recovering his deleted back up files on pc would be easier. But what if and only a if you went ahead and did a board swap and got lucky to pull his data. seen stranger things happen.
Good try Jason. Just out of interest What phone to use now for yourself! I’m currently using a dinosaur iPhone 5c, but it’s not supported now and a lot of app won’t update. I’m seeing all this issues with new iPhone’s. I really like Apple, but having second thoughts about buy a new iPhone 12 or 13. Cheers. Paul
I have an iPhone 11 that was ran over by a car and I can’t turn it on it’s smashed and my pictures weren’t completely backed up and my sons first year of life is on there and I can’t retrieve the photos..do you think you could help me?
3:57 Funny man. 🤣 That iPhone looks _tired_ so your customer must have been using it _flat out_ and with all the glass shards Jason you will need to _tread_ carefully. 🤦♂ When I was running my own IT business I kept *four* backup copies coz I'm a paranoid bastard. For my personal data I keep three and that way I will hopefully always have two copies if a device fails. Kind of like a RAID 5 backup. I would never keep a critical copy only on a phone or a computer because that is asking for trouble. Sorry the Swedish person lost their data but I bet it doesn't happen again.
@@jasonbradley7057 I don't think you understand what I mean... They're permanently connected aka one cannot work without the other because the controller is the only one who knows where it stored the bits. Not even a manufacturer is going to be able to recover the info because they won't know where the controller was storing the individual pieces of the data
Apple's chip ID strikes again - lol -. If the chip with all the info could simply be transferred to different hardware, you could still get the info. I think I would try file recovery on his laptop if it's a HDD, and hope the files are in a portion of the disk that hasn't been written over yet.
I’m not 100% sure but I think you can get data without the original NFC if you flash the phone in 3UTools. I’ve had a few lately where I used a known good bottom board and flashed and it worked
I'm always hoping something might change. I still have an xs max 'm clinging to here that I did a full swap on before I knew NFC was required. The original NFC was cracked and I only ever made it to the lock screen. After attempting update it gets to "swipe up to recover" but always fails. I will try again soon. It's due to be shipped back not recovered :(
@@ststele That one could be corrupted that would stink. I'd make 100% sure passcode is correct just in case too. I've had some customers run in me in loops because they gave me the wrong code lol
awe man... 10 years of data on a phone that was released 5 years ago... funny you mention an iphone just suddenly rebooting to apple logo. I have an iphone 4 in front of me that I leave on charger for unknown reasons. been sitting there for 3+ years... looked down at it a few months back and it was cycling the apple logo... LOL... total loss now. well I have the data off it but no reason to leave it on charger anymore... LOL.
Yep that's what i expected, he should have backed up the phone every week. People never learn :-( I had to recover data from a frends p.c hard drive. The only backup of her very early childrens pictures lost. I recovered all the main pictures and some that she had forgotten. She was lucky that time. Some people are born daft.
Nice work recovering that hard drive data! I am glad to say that we don't hardly ever see a return data recovery customer unless they're a business that offers data recovery and are outsourcing. I would like to think that they've learned to back up their data after having a close call but I'm sure only a certain percentage have!
If only Apple would give owners of iPhones and iPads enough storage on iCloud to do one backup of a device. One thing is Apple holds the decryption keys for iCloud backups
ternyata proteksi iphone kaleng2. kalah ama HP cina yg di anggap murahan. setidak nya HP cina masih ada penutup kaleng nya. sering ada kasus HP kelindes sampe body nya remuk dan patah. tapi masih bisa di perbaiki. (masa iya iphone kalah🤣🤣)
Hi Jason! Once again, thank you for doing your best to help me with the phone, even though I was prepared for it to be unfixable.
A funny backstory to how it ended up like it this; I sent my trainee at work to grab some things we needed and when he was trying to start the car he somehow crashed the ignition on the car so we had to call a colleague to pick us up after work in his private car. My colleague didn't want us to sit in our working clothes in his car (I work as a plasterer) so we had to strip down to underwear and t-shirt only to not ruin his interior. While we were stripping down i left my phone on the roof of the car which i forgot about and we drove off. While in the car on our way home I noticed my phone was missing and my colleague rang it and we heard it ringing inside the car and I thought it was in the back since we heard it. When we stopped I couldn't find it, so we drove back just to see it lying in a big roundabout at around 16.00 which is when most people end their shifts. The thing is we couldn't stop quite near the roundabout and I had to get the phone since all my cards were inside my phone's wallet case. So i had to run stripped down on a busy road, waiting for all the cars passing by who were honking/laughing/pointing at me so that I could finally run and grab my phone.
But hey, I've learned my lesson to have different kinds of backups now, and I got something to laugh about with friends and collegues.
It shows that you actually care about what you do. Something we don't often see. I always enjoy your videos. Thanks for posting!
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
Jason I feel sorry for the man. I know 😏 the feeling my wife passed away in 2016. And I had her phone and it just went out
I worked with it for awhile. Then one day it came own.
And I transfer all her Date to a nother phone. I learned my lesson. Now I have 3 back up's. You have taught me so much.
Keep up the great work.
Edward Earl Smith.
Hello, sorry to hear about your wife. I am really glad you were able to save the data from her phone. Thank you for watching my videos. 🙏
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
If the Swedish guy has Harddrives, and not SSD + haven't overwritten everything, his iPhone backup may be recoverable. But hard to say, if he has used his computer a lot since the formatting
Nice to see the steps you took to make sure it was not recoverable. Not even trying like the apple store doesn't help in customer service. Having worked on a number of things over the years myself, you'd be surprised how many times what seemed broken was recoverable, at least temporarily, because the right circumstances were there. Your PSA at the end was spot on - back up everything! Trust NOTHING! Check your backups often! And use the 3 - 2 - 1 method. Three forms of backup, two different media and one off site!
Jason, be content in that you gave it your best shot…a job well done.👍
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
Do not stop Jason! The idea that information is gone is a joke. It's pre determined,
Wow, that so hecking sad. But! If thats yours 10 years data how the hell you do not backed up your data on every single possible cloud/hard/flash drive. Well, thats his big lesson
Yes, I have learned, backup to computer and a thumb drive. Thanks for the video.
Do you have harddrive or SSD? Your iPhone backup may be recoverable if you have harddrive, and haven't used your computer much since the formatting
@@Mommotexx
I don't use an iphone, i have an Android phone. Most of my data (photos and video) is now stored on an SD card in the phone. However, even that can fail, hence, backing up on other media.
I'm honestly impressed by the time and effort you put into these videos, Keep it up!💛
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
2:11 what postman could do more damage than this??? Newman from Seinfeld
JERRY!
EEPROM is on the RF board Jason. At min 11:19 - is on the bottom / right corner
Thanks :-) I think you may be talking about the baseband eeprom. They will boot without that but they wont boot without logic eeprom.
@@ststele Yes, about that one! Now i saw that you were talking about the one next to the CPU!!!
Sorry, my bad!
Always great content on your channel! I don't regret my subscribing!
Man, that one is in such bad shape. I have never seen a phone ran over by a car. Now I see the damage. That guy should have thrown that one away.
Sucks for the fella, but you did what you could.
Maybe your client perform a data recovery on his/her computer?
They formatted their computer ... it said so in the letter. They had a backup but erased it accidentally.
@@superslammer I think the point there was that hard drive data can also be recovered after a format. The issue that makes that impossible is that he probably didn't leave it blank but put an OS back onto it which will have overwritten at least part of the area the backup was stored in. I've dealt with several damaged hard disks and thankfully when they properly die at least they can't then be overwritten afterwards so data recovery can be possible.
@@allanmowz I'm anal about backups these days. I've lost too much data from when I was younger. I own 2 enterprise NASes, and a tape backup system. Recently, my nas manufacturer was compromised by a deadbolt attack that encrtpted all files on the NAS though a bug in their software. They were able to get access to all NASes attached the Asustor DNS to remove access. It was a nightmare but I had full tape backups. Never again. It pains me when I see people lose data like this. Because its simple to keep it from happening. Especially on small devices like a phone where a USB stick would work for a backup.
@@superslammer I do a lot of video work so you can imagine the file sizes. I once had a 300GB drive back in the day that that was near the top size which died within the first year. Warranty replacement but still not fun when none of it was backed up. That was my first and thankfully only drive failure in the last 25 years. Most people don't have multiples of whatever the biggest drive you can get today is. I simply can't afford to do multiple backup copies of many 500GB folders onto external drives today. I know I should somehow find the money to replace my externals which are aging and full but that isn't cheap for say 10-15TB and then across duplicate copies. At least those are only powered on a few hours a year tho. (External docking bays for regular 3.5 drives is awesome) Like with this iphone user not everyone can actually afford to do larger backups even tho we should.
Such a shame but you tried your best great video 👍👍
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
Awesome repair
Well done for trying, x
all work best sir g
sounds like recovering his deleted back up files on pc would be easier. But what if and only a if you went ahead and did a board swap and got lucky to pull his data. seen stranger things happen.
Try is all you can do well done for trying
Nice analysis Jason. Are you doing swap already?
Thank you! Yes, this was intended to be my first swap video. I haven't posted on this since I was only first trying but now I've had much success.
Emotional damage!
Ha!
“I want to be careful not to break anything” lol 😂
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
Might have long tire damage.
Noooooo sodder bridges 😁
That made me laugh audibly. Well freaking done.
Good try Jason.
Just out of interest What phone to use now for yourself!
I’m currently using a dinosaur iPhone 5c, but it’s not supported now and a lot of app won’t update.
I’m seeing all this issues with new iPhone’s. I really like Apple, but having second thoughts about buy a new iPhone 12 or 13.
Cheers. Paul
Thank you! 🙏 I'm using a Blackview BV8800.
ua-cam.com/channels/6U-Cdh01up_2ZdICFX3XXw.html
Im really happy with my IPhone 12
:)
Please is your microscope camera 4k?
I just ordered a microscope with 4k camera I want to be sure if 4k is the best
I have an iPhone 11 that was ran over by a car and I can’t turn it on it’s smashed and my pictures weren’t completely backed up and my sons first year of life is on there and I can’t retrieve the photos..do you think you could help me?
hows ur phone?
pretty good video 👍🏻
its not price its privacy many of us don't want our personal stuff on the cloud
make backups indeed ...
At least you gave it a good try…
3:57 Funny man. 🤣 That iPhone looks _tired_ so your customer must have been using it _flat out_ and with all the glass shards Jason you will need to _tread_ carefully. 🤦♂
When I was running my own IT business I kept *four* backup copies coz I'm a paranoid bastard. For my personal data I keep three and that way I will hopefully always have two copies if a device fails. Kind of like a RAID 5 backup. I would never keep a critical copy only on a phone or a computer because that is asking for trouble. Sorry the Swedish person lost their data but I bet it doesn't happen again.
I am the same way with backups. Even if I have 3, I can still think of some crazy way that all 3 could be bad so a 4th might be necessary!? :D
The only solution for him is to recover some data from his pc with software recovery. (Hoping It was not encrypted hdd.)
Maybe he should keep the phone ,or whats
left from it, hoping for someone to discover a way recovering the data hopefully in next decade 😂
the data is encrypted to the CPU and logic eprom, and if the nand is broken you cant even read out even the encrypted data
I just hate when they send me disasters to "fix".
I bet Apple have a tool that can read that nand. I have five backups, and I'm still paranoid they will all simultaneously fail.
I doubt it.. the NAND and controller are permanently linked I believe
@@michaelf.2449 And who manufactures them I wonder 🙄
@@jasonbradley7057 I don't think you understand what I mean... They're permanently connected aka one cannot work without the other because the controller is the only one who knows where it stored the bits. Not even a manufacturer is going to be able to recover the info because they won't know where the controller was storing the individual pieces of the data
next time instead sending it to USA send it to my shop in Croatia
What phone are you using, now?
I'm using a Blackview BV8800 mostly at the moment. I have an s9+ I grab to record videos or take pictures though.
Apple's chip ID strikes again - lol -. If the chip with all the info could simply be transferred to different hardware, you could still get the info. I think I would try file recovery on his laptop if it's a HDD, and hope the files are in a portion of the disk that hasn't been written over yet.
Yeah that will likely recover some data
Easeus datarecovery professional. Great software for recovery. It is paid but works great... can scan for free though before recovering
You gave it a good try.
it should have looked both ways before crossing the street
I’m not 100% sure but I think you can get data without the original NFC if you flash the phone in 3UTools. I’ve had a few lately where I used a known good bottom board and flashed and it worked
I'm always hoping something might change. I still have an xs max 'm clinging to here that I did a full swap on before I knew NFC was required. The original NFC was cracked and I only ever made it to the lock screen. After attempting update it gets to "swipe up to recover" but always fails. I will try again soon. It's due to be shipped back not recovered :(
Hey John, all the Macbook boyz are here :)
@@ststele That one could be corrupted that would stink. I'd make 100% sure passcode is correct just in case too. I've had some customers run in me in loops because they gave me the wrong code lol
_sad iphone noises_ :(
Hi Jason, You are better then Apple.
You try it to repair, Apple don't.
Thank you 🙏
awe man... 10 years of data on a phone that was released 5 years ago... funny you mention an iphone just suddenly rebooting to apple logo. I have an iphone 4 in front of me that I leave on charger for unknown reasons. been sitting there for 3+ years... looked down at it a few months back and it was cycling the apple logo... LOL... total loss now. well I have the data off it but no reason to leave it on charger anymore... LOL.
heya 10 years of data lost the costemer will not be happy but it's not your fault
i think Ben at RESQ repair(Germany) would have done a better job
I have much respect for Ben but he cannot recover data from a board with the CPU broken.
@@ststele can you send the board to BEN to look at it(just for educational purpose)
I don't believe Ben would accept this board knowing it has a broken CPU, sorry.
@@ststele yeah buddy don't feel bad you can't make miracles happen haha at some point you have to just call the time of death.
Yep that's what i expected, he should have backed up the phone every week.
People never learn :-(
I had to recover data from a frends p.c hard drive.
The only backup of her very early childrens pictures lost.
I recovered all the main pictures and some that she had forgotten.
She was lucky that time.
Some people are born daft.
Nice work recovering that hard drive data! I am glad to say that we don't hardly ever see a return data recovery customer unless they're a business that offers data recovery and are outsourcing. I would like to think that they've learned to back up their data after having a close call but I'm sure only a certain percentage have!
RIP iPhone
😢😢
What was even sadder was the fact the phone was in the owners pocket at the point of it's demise.
Did the the Muppets Swedish Chef send that iphone to you? Mort...mort...mort 😂
Hurdy gurdy
@@MrPnew1
🤣😂
Was his name Ren Hoek?
If only Apple would give owners of iPhones and iPads enough storage on iCloud to do one backup of a device. One thing is Apple holds the decryption keys for iCloud backups
F
HAHA :D
ternyata proteksi iphone kaleng2.
kalah ama HP cina yg di anggap murahan.
setidak nya HP cina masih ada penutup kaleng nya.
sering ada kasus HP kelindes sampe body nya remuk dan patah. tapi masih bisa di perbaiki. (masa iya iphone kalah🤣🤣)