Thank you, easy to follow and it worked! Just a warning to everyone: if Norton tells you the product has quit working and you must reinstall it, the installation might turn on automatic renewal WITHOUT your knowledge or consent. This happened to me this year when a month remained on my subscription with automatic renewal turned off. I found out when Norton sent an email informing me the renewal billing had failed and to update my expired credit card information. Imagine my surprise. I had no idea, or warning, that a Norton-directed reinstall would change my automatic renewal setting.
Last year Norton sneakily updated my antivirus to a premium much more expensive version (for free without asking me), BUT, then they also added auto renewal and renewed my Norton to the WAY MORE EXPENSIVE product! Be careful with Nortons tactics.
@@dcpwebdesigners Norton tried that same thing with me, two years ago. Did an expensive automatic renewal, on my American Express card with no advance notification, they are required to send.. I called up Amex and did a charge back, then called Norton to straighten it out. They agreed to reverse the charge then agreed to the same price as the one year renewal on Amazon. Now after renewal, I immediately remove my authorization for Norton to charge my card a year later. Frankly I am sick and tired of "Norton 360 slowing my Win 7 laptop to a crawl with pop-up messages, and painful renewal games. . Will replace this laptop with a WIn 10 laptop, like the rebuilt desktop I have now. No more stupid anti-virus software required ! Yeah!
Norton must have seen this video and removed all the ways to update licenses you showed. Always a game of cat and mouse to update your licenses before norton hides it in a new place.
I have had a right chew on getting Norton to accept a *new product key* . The *blockage* was my registered credit card had expired - so although it looked as though a card was registered; it wasn't. After a lot of going round the Norton Houses I managed to get the new subscription working only to find out that I had lost the remaining days from my old subscription. Only by Chatting with an agent did Norton fix this *issue* - by cancelling the new subscription and adding 365 days to the old subscription. All's well that ends well (1.5 hours later!)
@@dcpwebdesigners That's not actually the whole story ;-) After the agent did that (above), the PC I updated became unprotected for some reason (my other two licences updated OK). Eventually after much head scratching, it came down to completely re-install Norton on the main PC. What a faff!
thank you. FINALLY. The only one who could show me a different way to do it apport from the help bottom way, because that didnt work. Thank you my friend. Greatings from Germany :)
Good information mate - have just spent 2 hours trying to renew on my iPhone with store purchased code. Why do they make it so difficult - just pisses people off and encourages them to look elsewhere
Thank you for this. The whole enter key process is so obtuse and the forced renew I feel is to trick people into paying extra for codes purchased elsewhere.
Best video on the problem ❤ I found your video after having wasted several hours on Norton stupid website, trying to find where to go to add my new store purchased product key. Unfortunately these companies are such a big scam, they offer minimal help and would rather want people to purchase again rather than utilising what they purchased.. I find that very shameless lack of help. I even watched their own video, that was again a waste of time. Watched another channel's video but useless. Thanks a million for explaining in first few seconds of video. It worked perfectly ❤
Bloody hell, they have this tied up in a nice little bow don't they!! Why offer one year for £15 and following year for £99?! It is a joke!! Thank you for this workaround - really appreciated...
Thanks for this, I really wish Bull Guard would never change into Norton. I never had this hassle/issue with updating product key for Bull Guard. It's really a very ridiculous move by Norton to demand subscription to even get the product key activated. I will have to look for an alternative product in the future.
Thank you SO much for this!! I have wasted hours trying to load my new product key, but like you, not wanted to give credit card details or sign up for auto renewal, but it didn't give you any option otherwise. Paypal was the answer, and following your step by step guide, I have now done it finally. Well done you 🙂👍
this should be illegal. sorry, i just had to go through all of this to make something work that i already paid for. absolutely dispicable behavior of norton. the worst EVER
Hello, me and my mother are using norton. But today I renewed norton on my mothers laptop. So now I wanna renew it on my laptop. How do I do that? Because if I try and enter the product key on my laptop it doesn't work, so do I need to uninstall norton first and then download and install it again? Thanks
Great video. I found out that residence of the Netherlands will not have the Paypal option. However, if you say 'Cancel' in the website for the automatic renewal, it will simply continue and work.
@Mark de Haan, so what paymentmethod did you choose in the form before clicking "abbonement starten"? Did you fill in your normal bank info? (I don't have a credit card / nor PayPal). Or did you somehow dodge this whole step?
Thank you. Have had this problem every year. Can you advise if this method retains the backup set that was being used under the old license that has now been replaced by a new license key?
Yes, quite cheeky ... I didn't go down the same path you traveled, but have for several years done the same - purchasing new due to price difference. Today when I had my new key and was trying to enter it (they are making it more difficult each year) ... I ended up on a page that said it didn't want to lose me, would I like to renew at a 65% discount - which was a few dollars within the price at Amazon. just an fyi
I'm about to have that fun in a few minutes, except it will be a fresh install. I have noticed with one of my other machines that Auto-renewal periodically gets turned by an update... which can be annoying if you uninstall the software without checking it first.
Great video. I had to add the Two Factor Authentication to my account before it would give me the product key screen in my Norton account to reenter the product key.
Thanks for the interesting video. You mention there were two ways of adding your new product key, the first option you skipped over and opted for the second option. After you entered the product key using the second option and confirmed you had gone through the various steps in particular auto renewal and succesfully renewed your subscription was there a reason for you then to go the process of entering your new product key using option 1 method having initially skipped over it? Many thanks
2nd way really helped. My subscription had expired so they grey out the first option device security which I can't press open. Just their trick. Thanks for the 2nd way
Great Video was worried to renew with Norton, with this new forced auto-renew but you have put my mind at ease thank you!, was just wondering did you bother to cancel auto pay in your paypal account, or did you just cancel with Norton themselves
Thanks for the vid - useful to know. You have lost six days on your previous subscription which is annoying. But fully agree Norton is trying to rip you off with the £85 renewal and then the nearly £20 fee if you wait until the last two weeks. Anyone know how to make them work so no days are lost between subscriptions?
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Thank you, easy to follow and it worked! Just a warning to everyone: if Norton tells you the product has quit working and you must reinstall it, the installation might turn on automatic renewal WITHOUT your knowledge or consent. This happened to me this year when a month remained on my subscription with automatic renewal turned off. I found out when Norton sent an email informing me the renewal billing had failed and to update my expired credit card information. Imagine my surprise. I had no idea, or warning, that a Norton-directed reinstall would change my automatic renewal setting.
Thanks 👍
Last year Norton sneakily updated my antivirus to a premium much more expensive version (for free without asking me), BUT, then they also added auto renewal and renewed my Norton to the WAY MORE EXPENSIVE product! Be careful with Nortons tactics.
NORTON IS A CANCER
@@dcpwebdesigners
Norton tried that same thing with me, two years ago. Did an expensive automatic renewal, on my American Express card with no advance notification, they are required to send..
I called up Amex and did a charge back, then called Norton to straighten it out. They agreed to reverse the charge then agreed to the same price as the one year renewal on Amazon. Now after renewal, I immediately remove my authorization for Norton to charge my card a year later.
Frankly I am sick and tired of "Norton 360 slowing my Win 7 laptop to a crawl with pop-up messages, and painful renewal games. . Will replace this laptop with a WIn 10 laptop, like the rebuilt desktop I have now. No more stupid anti-virus software required ! Yeah!
They're sneaky as f*k and I don't appreciate it one BIT!
Norton must have seen this video and removed all the ways to update licenses you showed. Always a game of cat and mouse to update your licenses before norton hides it in a new place.
I make another tutorial when I need to renew my license
I have had a right chew on getting Norton to accept a *new product key* . The *blockage* was my registered credit card had expired - so although it looked as though a card was registered; it wasn't. After a lot of going round the Norton Houses I managed to get the new subscription working only to find out that I had lost the remaining days from my old subscription. Only by Chatting with an agent did Norton fix this *issue* - by cancelling the new subscription and adding 365 days to the old subscription. All's well that ends well (1.5 hours later!)
I feel your pain, glad you got it sorted 🙏
@@dcpwebdesigners That's not actually the whole story ;-) After the agent did that (above), the PC I updated became unprotected for some reason (my other two licences updated OK). Eventually after much head scratching, it came down to completely re-install Norton on the main PC. What a faff!
Ok
thanks👍
Thanks 👍
I AM ENROLLED
👍
thank you. FINALLY. The only one who could show me a different way to do it apport from the help bottom way, because that didnt work. Thank you my friend. Greatings from Germany :)
Thanks 👍
They make it so hard, its a joke. I noticed i had 4 days remaining it didnt add it on. So i advise to update closer to the time.
Yes not easy 😞
Good information mate - have just spent 2 hours trying to renew on my iPhone with store purchased code. Why do they make it so difficult - just pisses people off and encourages them to look elsewhere
Thanks 👍
Thank you for this. The whole enter key process is so obtuse and the forced renew I feel is to trick people into paying extra for codes purchased elsewhere.
Thanks 👍
What if you dont have paypal?
Use card payment and cancel the auto renewal
that's very nice i don't have Norton this is a new computer i bought a empty box with a key in side
Best video on the problem ❤
I found your video after having wasted several hours on Norton stupid website, trying to find where to go to add my new store purchased product key. Unfortunately these companies are such a big scam, they offer minimal help and would rather want people to purchase again rather than utilising what they purchased.. I find that very shameless lack of help. I even watched their own video, that was again a waste of time. Watched another channel's video but useless.
Thanks a million for explaining in first few seconds of video. It worked perfectly ❤
Great 👍
Bloody hell, they have this tied up in a nice little bow don't they!! Why offer one year for £15 and following year for £99?! It is a joke!! Thank you for this workaround - really appreciated...
Tell me about it
Avoid Norton. They won’t let you cancel auto renewal
Excellent tutorial. So well explained and straightforward. Thank you so much.
Cool thanks 👍
Thanks for this, I really wish Bull Guard would never change into Norton. I never had this hassle/issue with updating product key for Bull Guard. It's really a very ridiculous move by Norton to demand subscription to even get the product key activated. I will have to look for an alternative product in the future.
Thanks 😊
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
me too loved Bull guard......just renewed with nortons what a palava....known one should be locked into auto renewal...ill be using AVG next time.
I have always used Norton's and I know it is a pain to renew but once you know how it doesn't take that long, still a pain lol
Thank you SO much for this!! I have wasted hours trying to load my new product key, but like you, not wanted to give credit card details or sign up for auto renewal, but it didn't give you any option otherwise. Paypal was the answer, and following your step by step guide, I have now done it finally. Well done you 🙂👍
Thanks 👍
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
this should be illegal. sorry, i just had to go through all of this to make something work that i already paid for. absolutely dispicable behavior of norton. the worst EVER
Agree 💯
Hello, me and my mother are using norton. But today I renewed norton on my mothers laptop. So now I wanna renew it on my laptop. How do I do that? Because if I try and enter the product key on my laptop it doesn't work, so do I need to uninstall norton first and then download and install it again? Thanks
Yes try that as you might have a version installed that is not compatible with the key
Great video. I found out that residence of the Netherlands will not have the Paypal option. However, if you say 'Cancel' in the website for the automatic renewal, it will simply continue and work.
Thanks 🙏 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
@Mark de Haan, so what paymentmethod did you choose in the form before clicking "abbonement starten"? Did you fill in your normal bank info? (I don't have a credit card / nor PayPal). Or did you somehow dodge this whole step?
"Thank you, that was helpful.""Your help has been invaluable! Thank you so much for taking the time to assist me."
Thanks 👍
Thank you. Have had this problem every year. Can you advise if this method retains the backup set that was being used under the old license that has now been replaced by a new license key?
Sorry not sure about the backup
Yes, quite cheeky ... I didn't go down the same path you traveled, but have for several years done the same - purchasing new due to price difference. Today when I had my new key and was trying to enter it (they are making it more difficult each year) ... I ended up on a page that said it didn't want to lose me, would I like to renew at a 65% discount - which was a few dollars within the price at Amazon.
just an fyi
Ok thanks 👍
I'm about to have that fun in a few minutes, except it will be a fresh install. I have noticed with one of my other machines that Auto-renewal periodically gets turned by an update... which can be annoying if you uninstall the software without checking it first.
Ok thanks 👍
Great video. I had to add the Two Factor Authentication to my account before it would give me the product key screen in my Norton account to reenter the product key.
Cool thanks 👍
Thanks for the interesting video. You mention there were two ways of adding your new product key, the first option you skipped over and opted for the second option. After you entered the product key using the second option and confirmed you had gone through the various steps in particular auto renewal and succesfully renewed your subscription was there a reason for you then to go the process of entering your new product key using option 1 method having initially skipped over it? Many thanks
Both options end up going through the same process
when it told me it couldnt be installed i just went back to norton app and pressed next and it worked for me
Great 👍
thank you - appreciate this, and that you showed your whole experience, which is useful especially to see how you got it to fully accept. Thank you :)
Thanks 🙏
Norton have annoyed me with this mandatory subscription, I've stopped using Norton now, Why have they forced us to do that now?
I don't know, I guess they want you to auto renew @ £89 per year 😂
@@dcpwebdesigners exactly absolute scam
Thanks so much for the help, great tutorial
Glad it helped!
They screwed you out of 4 days you use to be able to add a key then add a key then have 2 years
I will live 😂
2nd way really helped. My subscription had expired so they grey out the first option device security which I can't press open. Just their trick. Thanks for the 2nd way
This was soo much help, I was pulling my hair out! Thank you
Thanks 👍
Brilliant! Awesome workaround. The Norton plans are very expensive.
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Many thanks very useful video - I hate fact that you have to auto renew to get passed just simply entering a new key grrr!!
Thanks 👍 auto renew is a pain
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
thanks it finally worked
Great 👍
Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Nice clear thorough job - takes some of the pain out of this. Thanks
Great 👍
thank you for this tutorial i rly struggled wit this 🙏🙏
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Great Video was worried to renew with Norton, with this new forced auto-renew but you have put my mind at ease thank you!, was just wondering did you bother to cancel auto pay in your paypal account, or did you just cancel with Norton themselves
Thanks 👍 canceled with Norton's and PayPal as well
Check ua-cam.com/video/7ggCout4eOE/v-deo.html
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
thanks, v useful
Thanks 👍
Thank you so much 😊
Cool 😎
Thank you, your method did the trick.
Great 👍
Thanks 👍
THANK YOU!!
Thanks 👍 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
thanks
Cool 😎
AT LAST SOMEO THANKSNE WHO WILL ANSWER THE QUESTION! I WILL GIVE IT A GO? MANY
Ok 👌
Was helpful
Thanks 👍
Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
try doing it when you are not subscribed / this is easy
Ok
Thanks for the vid - useful to know. You have lost six days on your previous subscription which is annoying. But fully agree Norton is trying to rip you off with the £85 renewal and then the nearly £20 fee if you wait until the last two weeks. Anyone know how to make them work so no days are lost between subscriptions?
Thanks 👍 have fun
Thanks 😊 Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
Nice
Thanks 👍
Would be awesome if you can give me a Google review 👍
g.page/dcpweb/review?gm
They changed the PayPal thing 🥺
Oh dear, I will see if there is another solution