How to use Emergency SOS via satellite on iPhone 14 | Apple Support

Поділитися
Вставка
  • Опубліковано 29 вер 2024
  • You can use Emergency SOS via satellite on iPhone 14 and iPhone 14 Pro to reach emergency services if you're out of cellular and Wi-Fi coverage. You'll be guided to connect to a satellite to text with emergency services.
    Available starting in November 2022. Availability may vary by region. Requires iPhone 14 or iPhone 14 Pro with iOS 16.1 or later.
    To learn more about this topic visit the following article:
    Use Emergency SOS via Satellite on your iPhone 14: apple.co/3RIwkFP
    Additional Resources:
    Get Support for iPhone: apple.co/iPhone
    To subscribe to this channel: / applesupport
    To download the Apple Support app: apple.co/2hFtzIv
    Apple Support on Twitter: / applesupport
    Apple Support Community: apple.co/38qiXsp

КОМЕНТАРІ • 420

  • @nuIlIllI
    @nuIlIllI 2 роки тому +197

    This is the most innovative feature of all that Apple introduced today!
    The "no signal" situation will be a thing of past. That is the point.

    • @Orangeflava
      @Orangeflava 2 роки тому +20

      Yes! Several companies are working on this not just apple. Can't wait until it is available in all smartphone in all areas across the globe!

    • @xijinping404
      @xijinping404 2 роки тому

      I agree

    • @topcomp1066
      @topcomp1066 2 роки тому +12

      but free only for 2 years.
      imagine, you get injured, but first, you have to set up subscription :)

    • @Termsofseve
      @Termsofseve 2 роки тому +3

      @@topcomp1066 hopefully it will be the type of subscription that you can pay back afterwards, versus being stranded and dying because you didn't think you needed the subscription

    • @cliffpahl8323
      @cliffpahl8323 2 роки тому

      if your in the mountains or on the water out 10 miles - check your phone there is not service outside of sat

  • @Splunkon
    @Splunkon 2 роки тому +785

    This is going to be really great for those who hike a lot and take journeys far off the grid! I’m super happy Apple is doing this, it’s honestly crazy how far their products have come!

  • @summerforlifee
    @summerforlifee 2 роки тому +49

    Yes apple! Taking a bigger bite into safety I see. Huge respect.

  • @NYG1991
    @NYG1991 2 роки тому +3

    Wow! This is what you call innovation! I have to give Apple their props! Freakin’ genius!

  • @Countdown420
    @Countdown420 2 роки тому +14

    You have to PAY for this service 🤦‍♂️ Life really is pay to win

  • @johnfarel3152
    @johnfarel3152 2 роки тому +1

    I have some medical issues and like to fly fish in the back country. Seems like something worth upgrading for. I do wonder though how good it’s gonna work in the forest though if I can’t get through the trees

  • @sidharthande9786
    @sidharthande9786 2 роки тому

    IPhone 14 can save lives of many people. Such a wonderful technology.

  • @AwaisKhan-mh6cd
    @AwaisKhan-mh6cd Рік тому

    Best feature needed in every new phone coming out in 2023

  • @JohnSmith-cd6nk
    @JohnSmith-cd6nk 2 роки тому +2

    How much will the subscription cost, after the free two years? Thank you.

  • @Richard-zb9uu
    @Richard-zb9uu 2 роки тому

    This is life changing, just imagine how many people will be saved!

  • @iluvmapaches
    @iluvmapaches 2 роки тому +6

    This is a great feature apple! This will save lives and it’s the next step to better emergency communication. W 👍

  • @EliasTawan
    @EliasTawan Рік тому

    Very Very Good but you should do it with ios 15 or iphone 7 8 or below or above

  • @User38839
    @User38839 Рік тому

    Imagine how many movies where the characters are lost or in danger would’ve been cut short if they had this

  • @batman_2004
    @batman_2004 2 роки тому +5

    This is incredible. Imagine the possibility of things we can do!

  • @eamonshields2754
    @eamonshields2754 2 роки тому +1

    Awesome stuff Apple

  • @covertmisnomer7726
    @covertmisnomer7726 Рік тому

    Why don’t I have the test for my iPhone 14 pro max?!

  • @DanielSadjadian
    @DanielSadjadian 2 роки тому +1

    What a great feature, love the new iPhone.

  • @shellrate
    @shellrate 2 роки тому

    how i am going to see the video if im not with wifi or cellular signal

  • @fvs666
    @fvs666 Рік тому

    yea but only in USA, not other countries

  • @Native722
    @Native722 2 роки тому

    They have a staff so it will cost money but how much. This is not the same as tmobile and starlink right?

  • @qatar_vlogs_007
    @qatar_vlogs_007 2 роки тому

    Very nice feature I love that

  • @MrUltrabyte
    @MrUltrabyte 2 роки тому

    Nice Video

  • @Apocalypse_41
    @Apocalypse_41 2 роки тому

    Dear Apple, I am wondering why this feature is not available on iPhone models bought from China Mainland, Hong Kong and Macau? Does this function depend on eSIM chip?

  • @gangadcmagar1545
    @gangadcmagar1545 2 роки тому

    What will be if battery low

  • @SamTola-n5z
    @SamTola-n5z 10 місяців тому

    Good man 😮😊😊

  • @metwono
    @metwono 2 роки тому

    Once the 2 year beta/data collection is over, how much?

  • @kings7man
    @kings7man 2 роки тому

    why just america and canada get this feature people in other countries will need this too ?

  • @Luvethans
    @Luvethans 2 роки тому +6

    Absolutely amazing! I love how integrative apple is! ❤️ keep up the good luck!!

  • @Khylangi
    @Khylangi 2 роки тому +1

    Hello from Mars 👋

  • @cedric148
    @cedric148 2 роки тому

    This is really great

  • @saleamsultan
    @saleamsultan 2 роки тому

    Good features......

  • @ZIANNmusic
    @ZIANNmusic 2 роки тому

    It's very good I love the iphone 14

  • @Renderthegreat
    @Renderthegreat 2 роки тому +1

    Will this work with other iPhones?

    • @applesupport
      @applesupport  2 роки тому

      Thanks for your inquiry. We’re happy to help. The Emergency SOS via satellite is specific to the iPhone 14 model iPhones. We do however offer Emergency SOS for use on our other model devices. You can review the options below:
      Use Emergency SOS on your iPhone- s.apple.com/dE0x5p6M6i
      Use Emergency SOS via satellite on your iPhone 14- s.apple.com/DH2a5J8xX0
      If you have additional questions about the feature, feel free to contact us directly at apple.co/GetSupport

    • @Renderthegreat
      @Renderthegreat 2 роки тому

      Thank you

  • @nhatsarom8523
    @nhatsarom8523 2 роки тому

    I don't like iPhone emergency SOS

  • @sunnyjha3293
    @sunnyjha3293 2 роки тому

    Best ever feature ❤️
    Love from India 🇮🇳

  • @didymos32
    @didymos32 2 роки тому +1

    brilliant ground breaking feature! thank you apple! 👍🏼😄

  • @ammq23
    @ammq23 2 роки тому

    good to know

  • @daanzachary4100
    @daanzachary4100 Рік тому

    SOS iPhone 31

  • @usbigboss
    @usbigboss 2 роки тому

    Looking forward to Apple solar charging

  • @acdcrockfan1984
    @acdcrockfan1984 2 роки тому +11

    Wait, isn't T-Mobile removing dead zones using Starlink, bringing more reliability than Emergency SOS satellites? It's much faster and more reliable than Apple's intended satellite messages. Plus, it's included on T-Mobile plans, without any cost. But, I think that Apple's innovation feature is much more widespread and helpful for users with dead zones, especially SOS on land.

  • @ItsOnlyBlaze1
    @ItsOnlyBlaze1 2 роки тому

    how about you actually deliver the pro max before you give us videos on how to use it

  • @pjtozzi
    @pjtozzi 2 роки тому

    Nice

  • @1905batu
    @1905batu 2 роки тому

    *cries in Turkey*

  • @inserthandlehere443
    @inserthandlehere443 2 роки тому

    Starting 20th April 2069, the number is now 912

  • @jimmy_os
    @jimmy_os 2 роки тому

    Interesting…

  • @stupidgenius42
    @stupidgenius42 2 роки тому +8

    So, after 2 years, if I go hiking at night/ during unexpectedly bad weather and me or my friend breaks a leg or something, and I call for help, does it just say “Sorry your SOS subscription has expired, please upgrade for Apple Life+ to continue use”?

    • @DimitrisSartzetakis
      @DimitrisSartzetakis 2 роки тому

      Definitely not. It will certainly be paid for on-demand and not at the very time of emergency

    • @stupidgenius42
      @stupidgenius42 2 роки тому +1

      @@DimitrisSartzetakis I know that's probably how it works, but I was joking about how many subscription services apple has, hence "Apple Life+"

    • @jazzfan7491
      @jazzfan7491 2 роки тому +1

      Apple will deliver iPhone 16 to you wherever you are at that point

  • @alfeplays
    @alfeplays Рік тому

    Hold up it says free for two years are you seriously gonna have to pay for this after two years

  • @ramsinasir4367
    @ramsinasir4367 2 роки тому

    bad for those that dont have enough money😢

  • @Adam_mohammed_
    @Adam_mohammed_ 2 роки тому

    Apple finally provide innovative feature again after Siri, paving the road for other companies to do the same.

  • @georgefwb
    @georgefwb 2 роки тому

    This video will be less helpful without Wi-Fi or cellular signal

  • @ceiri
    @ceiri 2 роки тому

    Ok

  • @samsam21amb
    @samsam21amb 2 роки тому +496

    Wow, this will be such a cool feature, especially in rural Australia where coverage is terrible and 3G being shut down - further limiting coverage.

    • @tylerdoop
      @tylerdoop 2 роки тому +9

      Why is 3G being shut down ?

    • @aaweso_me5200
      @aaweso_me5200 2 роки тому +18

      @@tylerdoop To free bandwidth for 4G/5G, at least here in the UK is what they’re saying

    • @Sportplumy
      @Sportplumy 2 роки тому +3

      @@tylerdoop For 5G

    • @serkurilen
      @serkurilen 2 роки тому +26

      Yes. But available only in the USA and Canada for now...

    • @retanzinho
      @retanzinho 2 роки тому +4

      @@serkurilen but in some years this will be available at another countries...

  • @booooooooooooooooooooooo
    @booooooooooooooooooooooo 2 роки тому +273

    This is gonna help so many people. I knew someone who unfortunately passed away for losing his tracks in the mountain. It took a team of experts months to locate him and brought him back home. He did his best and made it just a couple hundred meters from the trail. Technology like this could prevent tragedies like his from happening again.

  • @nicolocarra
    @nicolocarra 2 роки тому +54

    This is a game changer in the smartphone industry. This instrument will be a life saver for a lot of people that work, live or goes into areas where cell services are not aviable. I usually go on trails between mountains where there's no connection at all, and having a smartphone with these capabilities would make me feel safer. It cost a lot but it gives you a lot! Good job Apple :)

  • @365Numbers
    @365Numbers 2 роки тому +91

    I think this is a great feature to help people! Props to Apple for making stuff like this!

  • @travisrauh
    @travisrauh 2 роки тому +18

    I’ve always been so paranoid about being disconnected ever since a relative died in an area without cellular reception. This backup option is going to bring me such peace of mind.

  • @jordjordjord
    @jordjordjord 2 роки тому +16

    Im so excited to see how this technology can expand in the future. Hopefully innovations can be made where longer messages can be sent over a shorter period of time, or hopefully can be used in more dense areas. Amazing work

  • @MIkePerry-kl9su
    @MIkePerry-kl9su Рік тому +1

    Two new iPhone 14 Pro, neither loaded with Emergency SOS Satellite feature...Apple Techs are befuddled!

  • @workhardforit
    @workhardforit Рік тому +5

    Kind of disappointed that Apple isn't proactively deploying this in countries like mine that are situated in Southeast Asia where Tsunamis, Earthquakes, and Hurricanes/Typhoons happen frequently throughout the year. We NEED this and that's one of the reasons why we are all planning on upgrading to the iPhone 14 series.
    We badly need this, we experience 16 typhoons every year, blackouts that last weeks, etc. please Apple, focus on Asian markets more...

  • @mirelurk-fish7387
    @mirelurk-fish7387 10 місяців тому +2

    This and car crash detection are helping people lives especially AT&T shutting off 3G and bmw having a fetish of using outdated technology for their cars

  • @romella_karmey
    @romella_karmey Рік тому +1

    BUT THE GOLD QUESTION IS… WILL THIS ROLL OUT GLOBALLY?! 🙄😒 CUZ MY IPHONE 14 PRO MAX DOES NOT HAVE IT UNTIL NOW

  • @interpol007
    @interpol007 2 роки тому +4

    This could have saved my childhood friend who went hiking and fell

  • @JulianplayzRBLX
    @JulianplayzRBLX Рік тому +1

    Apple there is not a option in emergency sos for a demo on my iPhone 14 pro max and there is not a option to send my location through satellite on find my why is that?

  • @ysa9
    @ysa9 2 роки тому +37

    After that what would the cost be?

    • @a.7921
      @a.7921 2 роки тому

      Of course they won't answer that

    • @LeePalisoc
      @LeePalisoc 2 роки тому +1

      Don’t worry about it yet. You still have two years once you get an iPhone 14.

    • @monkeman2886
      @monkeman2886 2 роки тому +14

      Who cares how much it costs if it saves your life

    • @Stormprobe
      @Stormprobe 2 роки тому +2

      The price of a new phone?

    • @unvcht5046
      @unvcht5046 2 роки тому +3

      $9.99 or will come bundled with apple one service

  • @Luke_Halpin
    @Luke_Halpin 2 роки тому +8

    So after the 2 free years, what is the pricing strategy? Would be nice if it was included in Apple One.

    • @OriginalRecipe
      @OriginalRecipe 2 роки тому +2

      Thats exactly what I was thinking, I think it Will be included in Apple One since the idea of One is to have all of apple services with one subscription. My guess is that there’ll be a higher tier One subscription, and a standalone one that can be found in Settings>Emergency SOS

  • @dersinier
    @dersinier 2 роки тому +1

    They just ruined a lot of future movies :D. Stranded on an island? Eh, just text someone.

  • @cheryl5994
    @cheryl5994 Рік тому +4

    THIS IS AWESOME & SHOULD BE ROLLED OUT,ACROSS ALL NETWORKS.
    IT'S A LIFESAVER.
    WELL DONE APPLE. ✌️😊

  • @himynameisryan
    @himynameisryan Рік тому +1

    When it eventually comes to Australia this will be a game changer
    Most people think the animals will kill you. Nope, most people die here getting lost in the outback and running out of food/water
    This will save many lives

  • @vsevolod2563
    @vsevolod2563 2 роки тому +26

    This is actually amazing and life-saving!

  • @Hubi-oc4eq
    @Hubi-oc4eq 2 роки тому +1

    yeah yeah, movie "the fall" would end diffrent

  • @KrustXD
    @KrustXD 2 роки тому +1

    this is unrelated, but the woman gives me alot of windows xp tour narrator vibes

  • @GameThrone20774
    @GameThrone20774 2 роки тому +4

    Hi apple support I have two quick questions about quick start:
    Will my iPhone 7 be able to transfer all my photos and videos to an iPhone 14 pro even if they’re on different iOS versions?
    Can I choose what I want to transfer with quick start or do I have to transfer everything?

    • @applesupport
      @applesupport  2 роки тому +2

      Hello!
      We understand you have some questions regarding the Quick Start process. We’d like to help!
      Below is an article that will explain how Quick Start works.
      s.apple.com/dE0R9Z6z2i
      Contact us using this link if you have any further questions: apple.co/GetSupport

    • @GameThrone20774
      @GameThrone20774 2 роки тому +2

      @@applesupport thx!

  • @TheRicoRodriguez_
    @TheRicoRodriguez_ Рік тому

    Bro what if the satellite says lol bye when it’s almost done sending 😭

  • @the_eagle_eyes2855
    @the_eagle_eyes2855 Рік тому +2

    “I can’t breath”
    Apple: oh sorry no satellites available please walk outside and point to a satellite 😂 next one is available at 12-24 minute. ❤

  • @Intwodeep902
    @Intwodeep902 Рік тому +1

    I just bought a iPhone 14 Pro. It has a demo mode but it does not work.😢

  • @sadamhussein70
    @sadamhussein70 2 роки тому +2

    wait a minute? its paid feature??? what if my legs are broken, i have to fricking pay?

    • @JT.00000
      @JT.00000 2 роки тому

      Same exact thoughts. If someone subscription runs out & they’re about to die ………wow

    • @DimitrisSartzetakis
      @DimitrisSartzetakis 2 роки тому

      Satellite connections are expensive. And paying to get help isn't it better than not being able to get help at all?

    • @DimitrisSartzetakis
      @DimitrisSartzetakis 2 роки тому

      @@JT.00000 It will definitely be paid for on demand

  • @shivan_7664
    @shivan_7664 Рік тому +1

    Now we can finally climb the B67 tower😂

  • @hexagonal69
    @hexagonal69 Рік тому +1

    This is a life saver for example if you’ve had to make an emergency landing in water or land.

  • @entity_night
    @entity_night Рік тому +1

    This feature is really cool, but the fact is that it’s only free for 2 years is just weird.

    • @thundurr
      @thundurr Рік тому

      They have to pay GlobalStar with the satelite capabilities

    • @kathrynmercier4874
      @kathrynmercier4874 Рік тому

      Pretty much all two-way communication satellite (and most one-ways) require a subscription because it’s not a cheap service to provide and/or maintain. Compared to other devices, you are definitely getting a hefty discount for two years free.

  • @retromediareal
    @retromediareal 2 роки тому +1

    She really said “iOS 16 dot 1” it’s “point 1”

  • @beesknees3787
    @beesknees3787 2 роки тому +21

    Very neat. I’m interested to see it in action. Those ‘gaps in satellite coverage and prolonged response times’ plus having to continuously point in the correct direction kind of worries me. I also understand this is a free service for 2 years but don’t know why anyone should pay for it after that timeframe. It should be a free service as it could be life saving

    • @hoshinkaaaa
      @hoshinkaaaa 2 роки тому +3

      Medical insurance is also life saving and yet you have to pay for it. A lot.

    • @cliffpahl8323
      @cliffpahl8323 2 роки тому +2

      if you on the water boating and have a sos -today that takes a sat phone ( $350) and a annual subscription - I think this is a awesome feature for a whole lot less

    • @muffincrumbss
      @muffincrumbss 2 роки тому +2

      Yes it would make sense, for the people, not the company. This is new tech, and is a collaboration between Apple and other companies, but since iPhone isn't really designed to be a satellite phone with that bulky antenna, it's probably super expensive to make and to run the service. If it's free forever, eventually, Apple's gonna run out of money to keep the service up, so it's understandable they'd want to charge for the service after 2 years. Besides, 2 years is generous.

  • @hdfsyu
    @hdfsyu 2 роки тому +1

    this will be EPIC! but the fact it only supports the iphone 14 is kinda sad .-. because older iphones dont have satellite communicators

  • @lucyducyjelly
    @lucyducyjelly 2 роки тому +3

    Dear Apple,
    bring this function also to europe!

  • @miles5600
    @miles5600 2 роки тому +2

    i really wonder how the EMS call center will get this integrated into their systems, software delivered by apple? maybe an API? i'm really curious now.

    • @john40539
      @john40539 2 роки тому +3

      In the US (and presumably Canada), some PSAPs (the 911 call centers) have the ability to receive and respond to text messages over SMS. It was designed for emergencies where audibly calling 911 could put the caller in greater danger, such as abuse or a home invasion. Presumably the messages will be sent via satellite to a ground station, where they will then be forwarded to the appropriate PSAP (as determined by the location coordinates sent) via SMS. However, in the event that the PSAP does not accept SMS messages, a call center will call the PSAP directly and relay all the information. My bigger question is who the providers of the satellite communication and relay services are, and what the long term plan is to maintain this support. Historically, dedicated satellite SOS devices have had a monthly fee of at least $15 a month for basic connectivity, so it will be interesting to see what Apple negotiates for its users, and with whom.

  • @iamfmos
    @iamfmos 2 роки тому +5

    This is just revolutionary. 👏🏻

  • @gonzooo9464
    @gonzooo9464 2 роки тому +1

    Nobody get lost until November

  • @ruwin-5703
    @ruwin-5703 2 роки тому +1

    R.i.p Horror/thiller movies

  • @jajacobs2
    @jajacobs2 2 роки тому +2

    Of course they don’t tell you how much it will cost to keep the service after two years.

  • @RyanSoltani
    @RyanSoltani 2 роки тому +7

    This is a great feature!
    A shame it’s not free forever though

    • @muffincrumbss
      @muffincrumbss 2 роки тому

      I can understand why, this new tech is probably super expensive to run and maintain, and it won't make sense to keep it forever free, as Apple might run out of money to keep the service up. So they might have us pay a subscription for it. But hey, 2 years free is generous.

  • @akash4043
    @akash4043 2 роки тому +18

    This event was full of true innovations.
    Unlike last year’s gimmicks disguised as innovations

    • @guacfiend
      @guacfiend 2 роки тому

      Wait till next year if you think this year was “full of innovations”

  • @apexlegendsstepbro1462
    @apexlegendsstepbro1462 2 роки тому +1

    Hi Apple, i have a question. In America, this would text 911, does this mean it would not be available in any other countries? If so, who is it going to text?

    • @applesupport
      @applesupport  2 роки тому +1

      Hello. Emergency SOS via satellite will be available only in the U.S. (including Puerto Rico and the U.S. Virgin Islands) and Canada: s.apple.com/DH2a5J8xX0
      For additional questions, please reach out here: apple.co/GetSupport

  • @typicaloofers
    @typicaloofers 2 роки тому

    And now y’all making us PAY for this?

  • @TheGamingNorwegian
    @TheGamingNorwegian 11 місяців тому

    That this costs money/is a part of a subscription is absolutely absurd...
    And dont try to say "b-b-but the trillion dollar company is loosing money on the service", its not excuse. It must come a law which forbids features like these to be hidden behind a paywall.

  • @dcdcdvdvdcdcdcdvdvdc
    @dcdcdvdvdcdcdcdvdvdc 2 роки тому

    Question: what if the phone dies?
    Question 2: is this added on iOS 16?

  • @RonaldBrown59
    @RonaldBrown59 2 роки тому +3

    Great new feature! This one could be a life saver.

  • @tundrav8georgia
    @tundrav8georgia Рік тому +1

    I have a new 14 don’t see this yet

  • @covertmisnomer7726
    @covertmisnomer7726 Рік тому

    Make it available for the whole world! I bought the iPhone 14 pro max in Japan and I don’t have even the demo! What happens if I get lost here? I’m I just gonna die? I might sue for false advertising!

  • @jamessugianto2717
    @jamessugianto2717 2 роки тому +2

    Emergency SOS via satellite is available in USA and Canada.

  • @karenjones2631
    @karenjones2631 2 роки тому +2

    Will the old system of pushing side button still be available? I recently successfully used it in a situation where II was too sick to manage the complexities of the phone. I was so sick I couldn’t even figure out how to dial a phone number.

    • @applesupport
      @applesupport  2 роки тому +1

      We’d like to assist. Yes, it will still be available. Learn more about that here: s.apple.com/dE4n8U5v5w
      If you have further questions, contact us using this link: apple.co/GetSupport

    • @kelvin4975
      @kelvin4975 2 роки тому +2

      @@applesupport give me a free iPhone

    • @SpaceN64
      @SpaceN64 2 роки тому

      @@kelvin4975 no

  • @MrCommentGod
    @MrCommentGod 2 роки тому +1

    Apple