Dear Steven ,Thank you for sharing your precise insight for 2024. It means a lot to all at every level in Companies to create an 'Excellent CX Culture.' - Dhammika Kalapuge
Excellent video, Steven! I’m really interested in the topics of high value customer agents, effective empathy, CX for life and the world, and pre-loved is hot, in particular. I’m pivoting my career into CX and this really got me excited and encouraged that I’m heading in the right direction! Hoping to read your book, as well.
Dear Steven ,Thank you for sharing your precise insight for 2024. It means a lot to all at every level in Companies to create an 'Excellent CX Culture.' - Dhammika Kalapuge
With great pleasure!
Excellent video, Steven! I’m really interested in the topics of high value customer agents, effective empathy, CX for life and the world, and pre-loved is hot, in particular. I’m pivoting my career into CX and this really got me excited and encouraged that I’m heading in the right direction! Hoping to read your book, as well.
Fantastic. Thank you for these great words. I wish you all the best in your CX career!
Amazing video. Always love to listen to your UA-cam videos and Podcasts.
Thank you so much!
You explained this perfectly 😊🎉