Glad this is sorted out and hope you can get some restitution. Looking forward to getting my 4.7 magnacut in the near future (keeping fingers crossed it comes before the end of the year) now that this is out of the way. Put this behind you and focus on delivering the goods henceforth.
Excellent to hear Guy! Even though many are talking sh!t about you, Survive! and your processes - know that there are many of us who stand with you, especially those of us who have your knives (I have 3)! 😊
At Niagara, what they do is roll already produced material down into thinner and smaller pieces. What he is expressing is a quality issue with the billets he would be receiving from Crucible to work with. I believe he is finally done denying the issue and has instead decided to just open up, probably to let everyone know it isn't his company's fault. They are the exclusive hot roller of CPM materials, so I do know they are probably in a somewhat tricky position sometimes.
Are you still going to be fulfilling preorders that were placed in magnacut? I have one for the EDC-4 and am wondering what kind of timeframe to expect on getting that or if that is even realistic. If not would I need to change it to another steel?
Yes, we are actually a lot closer on most of that than you might think. The larger issue for us as a small business is these sort of decisions from larger companies mess up our momentum. Mishandling a seemingly minor issue for a large corporation can outright bankrupt a small business. I wish we had made it back to the east coast just a few months earlier, we could have avoided most or all of this I think. Oh well, we are here now and getting into better and better relationships moving forward! I'm choosing to see these as the valuable lessons they are.
We are still making and delivering them. Some of these issues that were shoveled into our lap have made that more difficult but we are getting it squared away.
There is still the issue of the contamination/voids I am seeing in parts I've been processing. I'm really hoping new sheets are going to yield less of that. ua-cam.com/video/UE5uxPpxSMo/v-deo.htmlfeature=shared
Well done sir. We've been following along for the duration. So my question to you is, those of us that have been waiting for the 4.5s and 5.1s in magnacut. Should we opt for one of the other blades, b still be sending these out in first quality at some point. Thanks in advance.
We are getting everything delivered, to the high standard promised. For regular production, we will also maintain some diversity across a few brands of steel, just to better insulate ourselves. I do understand that shit happens, especially in manufacturing, but some of these things we've had to deal with seem down right negligent. Especially the Magnacut decarburizing, that was 110% avoidable with just a little bit of thought.
I love you, man. Nobody else would put everything on UA-cam, discuss the issues, go through the processes, touring of your facilities, detailing the defects and voids, and so on. You have been up front and honest with all of your vids (I've seen em all). Thank you for the disclosures, man. You'll always have a customer in me. You produce and demand the best possible product, and that's important to many of us. Keep your head up, and keep up the great work.
A few smaller companies and makers have reached out and expressed some issues and concerns, but I don't think any larger company would openly admit anything like this. This has hurt our small business, I can't imagine what kind of pivot a large business would have to do if they ever went public with something they've already invested hundreds of thousands or millions of dollars in.
Yes, all of the blades are done, most handles are machined, and sheaths will be on the way shortly! I plan to do a pretty extensive production update this weekend. We've been crushing it.
Many thanks for the investigation and the consistent follow-up. This is how real quality products are made! All the best for the future and continued success. Looking forward to my next SurviveKnifes knife having full trust in the in you company and the products. Best Regards from Germany ✌️ Ps.: man do I’ve fun working with my 5.1 - it never failed - many thanks.
It wasn't your fault. It was bad steel. You knew it, they knew it and finally we all know it. Thank you for your efforts! I am certain you have already done much more for the knife industry and its quality standards world wide, than you just did for your own business. Keep up the great work!
I've had to learn the hard way that those days are mostly dead and gone. Corporations do corporate shit these days. When the main goal is maximizing numbers on a spreadsheet, everything else suffers.
I toured that shop years back, unless something has changed, I'm good on that. They offer consistency, but there are some definite limitations in their capabilities. One of the two new shops we are checking out is definitely going to work just fine for our needs. Both have done at least some knives and both do a lot of crazy aerospace work, so they are used to handling jobs carefully.
Soo … could we get an estimate on when you might finished all the 5.1s finished ??? What percentage of them have you finished ? I’ve sent 23 text messages , called 50 plus times , plus countless emails……. Any response would be nice ….. getting completely blown off by you guys is pretty shitty . We all have problems …
I do apologize for the poor communication, but please know that you are not being blown off, we are just overwhelmed here with work and recovering from these situations. I understand that we all have problems, but I would also encourage you to not minimize the scale and gravity of some of these issues. My goal is to make sure that everyone gets exactly what they ordered, that's what I've been working toward and focusing on. I apologize if that has been perceived as anything else. There have been many days where I've had to stare down the barrel of impossible decisions and just do the best I can with resources available to me, while planning on how to get to a better tomorrow. The decarburizing loss and delays should have bankrupted us outright, yet we are still here fighting and pressing forward. We will be shortly closing the books on several other models, which will streamline getting the last of any GSO-5.1 backlog wrapped up. We will keep the production updates coming, the progress has been absolutely phenomenal recently.
Did your findings forced other knife makers to stop using Magnacut? I expect most of them will continue using it because money is more important than quality.
A few smaller shops have stopped using it, but the larger companies will go with what an excited market wants. We will keep using it on a limited basis, but we are going to be doing it our way from here on out. I have learned enough information now in dealing with these last few situations that we should be good moving forward. I'm glad that we hung in there and I did not sign an NDA. Now we can still talk about these things and help the community improve.
So it’s safe to say my Pikal & 4.5 VSK I ordered in Magnacut won’t be in Magnacut because of the size/form factor versus the size of the Defects. Perfectly fine by me if that’s the case just as long as it’s the quality I’ve come to expect and you expect out of your knives I’m not as picky about the metals. Thanks to sticking to your morals and principles, keep up the great Stuff & God Bless! V/R Andrew
We have tons of extras of those in both steel, so we should be able to get great parts, even if there are some defects here and there. Don't worry, I will maintain full transparency through all of this. I just want the best for you guys and girls.
Crucible industries produces the material, Niagara specialty metals rolls the ingot down into sheets and other shapes. No matter where you get those materials from, that's where they originate.
I hope this means moving forward with the knives some of us ordered & are waiting for. Fingers crossed. Long battle for you. Long wait for us. Hopefully the high integrity of your bus practice will move you forward with renewed appreciation from your customers!!
Guy, I'm glad this is getting sorted out and it was obvious from the beginning that the issues you were having with defects were with the CPM Magnacut material and not you’re processing. I have an academic and practical background in machining and metallurgy and I can easily see who is responsible for these defects. I also own one of the same mentioned Bark River Buschcraft Scouts models that DBK had break in the jimping on them. Mine is now used as a paring knife. The DBK photo also made it quite clear it’s a material QC issue very similar to what you have experienced. That DBK event combined with your multiple material issues and back log on your knifes, I made a change to my original order that I had placed Sep 2022 from A Magnacut GSO 5.1 to a a GSO-4.5 Bushcraft in Scandi: Böhler K890. K890 is impressive with a zero grind edge. That early video you did also with that scandi on purple heart was impressive ,as well as the current You Tube video on the same knife made by your new associate. My only issue now, is when can I expect my order #17751 to be fulfilled? ?? Being a prepaid customer for now past 18 months is not acceptable. Can I get an honest and serious update on my order please?
I owe you a better response than this, but I am currently grinding. Those are wrapping up production right now, sheath production is about to start. We already have hundreds more GSO-4.5 bushcraft, and soon GSO-4.5 standard blades, machined and ready to go to heat treat now.
For this particular issue, I did not sign an NDA. For what I would like to talk about regarding Peters Heat Treating and the massive amount of Magnacut decarburizing that happened at their facility last year, I just need to be more careful in how I talk about it. After this whole situation, I feel up for the challenge. 😜
Way to stand tall through a tough period, Guy. Your standards continue as a benchmark in the industry and I have to think that your speaking up about the issues with the steel will ultimately help the whole industry.
thank you for blowing the whilste on this. pretty shamefull by them for not thanking you for bringing flaws in there manifacturing to their attention. super super thank you for this. kepp making great knives.
Going public hasn't been an easy journey, and I knew it would cause troubles for my small business, but at the end of the day, this was important. If I get to a point where I've compromised so much to protect financial interests ahead of all else, or I get to a place that I can't believe in my own product, I don't want to be doing this anyway. I just want to make nice stuff and provide genuine value to the world around me for the short time I'm here.
I think it’s pretty incredible how you endured so much but never compromised your morals or quality or price. It was hard, and it took a long time for some deliveries; but you stuck to your guns. People tried to tell you you were wrong but I’m glad it worked out.
It probably wasn't the smartest business move, but I still feel like it was the right move, especially given the ongoing tone of the situations from these larger corporations.
In this case it’s the consumer believing their own hype. Mistakes happen in the manufacturing of a product, especially a new one. The mill should have corrected the issue rather than deny deny deny and then litigation. It’s a sad world where the big company chooses to try and put litigate a small one while pushing a less than perfect material down their pipeline. Glad the results finally speak for themselves on this. It looked obvious from day one. Working knives there was no way some of defects could have been made in any other way but during material roll or melt. It’s impossible to get any tooling to make marks like that in most cases. Plus tooling marks or process is repeatable and not random defects
Never doubted that you were in the right. Its heartbreaking to see, small businesses and makers htat care about heir costumers and what they make beign treated like this. Choosing to support resellers with great costumers support is a great move, as you build relations with good people that do good work. II always though that Magnacut knives were expensive because the material is expensive, now its kinda clear that defects play a big role in that. In retrospecitve it was one huge scum movie to try to buy your silence or try and threaten you. How can you trust a product from a company that lacks so much transparancy and ownership?
This is my first time hearing this. Good for you man keep up your standards. People on the internet can hide behind a keyboard and they are addicted to hate
After 1.5 years I got my knife for my mom and it was worth the wait !!!! Yall are amazing. I honestly thought this company was a scam, but you demand excellence and will settle for nothing less.
I just want to say. I bitched and complained because I had a knife ordered and a LOT of time had gone by. I have to be honest and I’m going to be. Best fixed blade knife I own. It’s a great knife. I thank you. I will order again. And I apologize for any stress I may have added to your life. I use it everyday too. It’s a great tool. Very happy to have it. Just want to add I never though it was your fault. I was only upset about unanswered emails and being ignored. That was all. But I get it. When you don’t have answers what do you say. I get it and I understand.
Glad this is sorted out and hope you can get some restitution. Looking forward to getting my 4.7 magnacut in the near future (keeping fingers crossed it comes before the end of the year) now that this is out of the way. Put this behind you and focus on delivering the goods henceforth.
Looking forward to conclusion, and to continue to make quality knives, getting anxious waiting forward to my 5.1 in magnacut.
Excellent to hear Guy!
Even though many are talking sh!t about you, Survive! and your processes - know that there are many of us who stand with you, especially those of us who have your knives (I have 3)! 😊
@Surviveknives: When NSM said it was a problem in the melting process, what does that mean? Is it their fault, CPM's fault, or a combination of both?
At Niagara, what they do is roll already produced material down into thinner and smaller pieces. What he is expressing is a quality issue with the billets he would be receiving from Crucible to work with. I believe he is finally done denying the issue and has instead decided to just open up, probably to let everyone know it isn't his company's fault. They are the exclusive hot roller of CPM materials, so I do know they are probably in a somewhat tricky position sometimes.
Are you still going to be fulfilling preorders that were placed in magnacut? I have one for the EDC-4 and am wondering what kind of timeframe to expect on getting that or if that is even realistic. If not would I need to change it to another steel?
Yes, we are actually a lot closer on most of that than you might think. The larger issue for us as a small business is these sort of decisions from larger companies mess up our momentum. Mishandling a seemingly minor issue for a large corporation can outright bankrupt a small business. I wish we had made it back to the east coast just a few months earlier, we could have avoided most or all of this I think. Oh well, we are here now and getting into better and better relationships moving forward! I'm choosing to see these as the valuable lessons they are.
So what happens with the knives we ordered a year ago?
We are still making and delivering them. Some of these issues that were shoveled into our lap have made that more difficult but we are getting it squared away.
Is there something wrong with magnacut itself? Wouldn't other steels have these issues if it was due to faulty processing?
There is still the issue of the contamination/voids I am seeing in parts I've been processing. I'm really hoping new sheets are going to yield less of that. ua-cam.com/video/UE5uxPpxSMo/v-deo.htmlfeature=shared
Well done sir. We've been following along for the duration. So my question to you is, those of us that have been waiting for the 4.5s and 5.1s in magnacut. Should we opt for one of the other blades, b still be sending these out in first quality at some point. Thanks in advance.
We are getting everything delivered, to the high standard promised. For regular production, we will also maintain some diversity across a few brands of steel, just to better insulate ourselves. I do understand that shit happens, especially in manufacturing, but some of these things we've had to deal with seem down right negligent. Especially the Magnacut decarburizing, that was 110% avoidable with just a little bit of thought.
Thanks very much for the update @Survive! 💪🏻🇺🇲 proud of ya for not giving in,. keep up the great work making high quality tools 👊🏻
Thanks!
I love you, man. Nobody else would put everything on UA-cam, discuss the issues, go through the processes, touring of your facilities, detailing the defects and voids, and so on. You have been up front and honest with all of your vids (I've seen em all). Thank you for the disclosures, man. You'll always have a customer in me. You produce and demand the best possible product, and that's important to many of us. Keep your head up, and keep up the great work.
Do other manufacturers have the same problems with magnacut?
A few smaller companies and makers have reached out and expressed some issues and concerns, but I don't think any larger company would openly admit anything like this. This has hurt our small business, I can't imagine what kind of pivot a large business would have to do if they ever went public with something they've already invested hundreds of thousands or millions of dollars in.
You need to send the report to a lab in Europe? Priceless
We have several US base labs involved, but I also wanted a very large lab or two involved and thankfully they were willing to help us out.
Any status updates on the GSO 3? 😁
Yes, all of the blades are done, most handles are machined, and sheaths will be on the way shortly! I plan to do a pretty extensive production update this weekend. We've been crushing it.
Many thanks for the investigation and the consistent follow-up. This is how real quality products are made! All the best for the future and continued success. Looking forward to my next SurviveKnifes knife having full trust in the in you company and the products.
Best Regards from Germany ✌️
Ps.: man do I’ve fun working with my 5.1 - it never failed - many thanks.
Sweet vindication!
Hello, what heat treatment company did you find that’s better?
Thank you again Guy for the updates. I'm still 100% supporter of your projects. Hang in there and keep moving forward !!
I have a GSO 4.7 on order in Magnacut. Would you suggest that I change it for a different steel, or will you still be able to get it made?
I believe we have enough of those bladesin house. If some fail inspection, we won't fall short by much and can replace those very quickly.
It wasn't your fault. It was bad steel. You knew it, they knew it and finally we all know it. Thank you for your efforts! I am certain you have already done much more for the knife industry and its quality standards world wide, than you just did for your own business. Keep up the great work!
Awesome job buddy
What a shame they couldn’t just be honest and accept it.
I've had to learn the hard way that those days are mostly dead and gone. Corporations do corporate shit these days. When the main goal is maximizing numbers on a spreadsheet, everything else suffers.
Hopefully that bohler k890 is working out for you
Personally I have only good things to say about the bohler steels I use
About time! good on you for sticking it out.
Switch to Bos for heat treat
I toured that shop years back, unless something has changed, I'm good on that. They offer consistency, but there are some definite limitations in their capabilities. One of the two new shops we are checking out is definitely going to work just fine for our needs. Both have done at least some knives and both do a lot of crazy aerospace work, so they are used to handling jobs carefully.
Soo … could we get an estimate on when you might finished all the 5.1s finished ??? What percentage of them have you finished ?
I’ve sent 23 text messages , called 50 plus times , plus countless emails……. Any response would be nice ….. getting completely blown off by you guys is pretty shitty .
We all have problems …
I do apologize for the poor communication, but please know that you are not being blown off, we are just overwhelmed here with work and recovering from these situations. I understand that we all have problems, but I would also encourage you to not minimize the scale and gravity of some of these issues. My goal is to make sure that everyone gets exactly what they ordered, that's what I've been working toward and focusing on. I apologize if that has been perceived as anything else. There have been many days where I've had to stare down the barrel of impossible decisions and just do the best I can with resources available to me, while planning on how to get to a better tomorrow. The decarburizing loss and delays should have bankrupted us outright, yet we are still here fighting and pressing forward. We will be shortly closing the books on several other models, which will streamline getting the last of any GSO-5.1 backlog wrapped up. We will keep the production updates coming, the progress has been absolutely phenomenal recently.
Did your findings forced other knife makers to stop using Magnacut? I expect most of them will continue using it because money is more important than quality.
A few smaller shops have stopped using it, but the larger companies will go with what an excited market wants. We will keep using it on a limited basis, but we are going to be doing it our way from here on out. I have learned enough information now in dealing with these last few situations that we should be good moving forward. I'm glad that we hung in there and I did not sign an NDA. Now we can still talk about these things and help the community improve.
Thanks for the update. Glad this finally has concluded. Support you 100%. Keep up the great work. Love your knives.
So it’s safe to say my Pikal & 4.5 VSK I ordered in Magnacut won’t be in Magnacut because of the size/form factor versus the size of the Defects. Perfectly fine by me if that’s the case just as long as it’s the quality I’ve come to expect and you expect out of your knives I’m not as picky about the metals.
Thanks to sticking to your morals and principles, keep up the great Stuff & God Bless!
V/R
Andrew
We have tons of extras of those in both steel, so we should be able to get great parts, even if there are some defects here and there. Don't worry, I will maintain full transparency through all of this. I just want the best for you guys and girls.
Awesome video. In no time the problems of the past will be forgotten and survive will be keep making amazing products
glad things are working out. it was a nail biter journey. hopefully you can destress and have a great memorial day weekend.
Good on you!
Is Niagara the only mill producing Magnacut?
Crucible industries produces the material, Niagara specialty metals rolls the ingot down into sheets and other shapes. No matter where you get those materials from, that's where they originate.
Is this Bob Shabala the Robert F. Shabala Sr. of Allegany, New York, born in Olean, New York who died on 07 April, 2024?
No, that is a different Bob. That honestly made me sad for a second, I'm glad it wasn't him.
I hope this means moving forward with the knives some of us ordered & are waiting for. Fingers crossed. Long battle for you. Long wait for us. Hopefully the high integrity of your bus practice will move you forward with renewed appreciation from your customers!!
ua-cam.com/video/3OtloaDJw44/v-deo.htmlfeature=shared
Guy, I'm glad this is getting sorted out and it was obvious from the beginning that the issues you were having with defects were with the CPM Magnacut material and not you’re processing. I have an academic and practical background in machining and metallurgy and I can easily see who is responsible for these defects. I also own one of the same mentioned Bark River Buschcraft Scouts models that DBK had break in the jimping on them. Mine is now used as a paring knife. The DBK photo also made it quite clear it’s a material QC issue very similar to what you have experienced. That DBK event combined with your multiple material issues and back log on your knifes, I made a change to my original order that I had placed Sep 2022 from A Magnacut GSO 5.1 to a a GSO-4.5 Bushcraft in Scandi: Böhler K890. K890 is impressive with a zero grind edge. That early video you did also with that scandi on purple heart was impressive ,as well as the current You Tube video on the same knife made by your new associate. My only issue now, is when can I expect my order #17751 to be fulfilled? ?? Being a prepaid customer for now past 18 months is not acceptable. Can I get an honest and serious update on my order please?
I owe you a better response than this, but I am currently grinding. Those are wrapping up production right now, sheath production is about to start. We already have hundreds more GSO-4.5 bushcraft, and soon GSO-4.5 standard blades, machined and ready to go to heat treat now.
ya know... just cuz you signed an NDA, doesnt mean some knife tester also signed the same NDA.... please someone test these knives
For this particular issue, I did not sign an NDA. For what I would like to talk about regarding Peters Heat Treating and the massive amount of Magnacut decarburizing that happened at their facility last year, I just need to be more careful in how I talk about it. After this whole situation, I feel up for the challenge. 😜
Way to stand tall through a tough period, Guy. Your standards continue as a benchmark in the industry and I have to think that your speaking up about the issues with the steel will ultimately help the whole industry.
I’ve ordered a knife. I am trying to decide which other model I might like to add just to support your company.
Thank you, sincerely.
👍🖖
thank you for blowing the whilste on this. pretty shamefull by them for not thanking you for bringing flaws in there manifacturing to their attention. super super thank you for this. kepp making great knives.
Going public hasn't been an easy journey, and I knew it would cause troubles for my small business, but at the end of the day, this was important. If I get to a point where I've compromised so much to protect financial interests ahead of all else, or I get to a place that I can't believe in my own product, I don't want to be doing this anyway. I just want to make nice stuff and provide genuine value to the world around me for the short time I'm here.
Sorry that this BS happened! Giants stepping on the small, honest businessman.
I think it’s pretty incredible how you endured so much but never compromised your morals or quality or price. It was hard, and it took a long time for some deliveries; but you stuck to your guns. People tried to tell you you were wrong but I’m glad it worked out.
It probably wasn't the smartest business move, but I still feel like it was the right move, especially given the ongoing tone of the situations from these larger corporations.
In this case it’s the consumer believing their own hype. Mistakes happen in the manufacturing of a product, especially a new one. The mill should have corrected the issue rather than deny deny deny and then litigation. It’s a sad world where the big company chooses to try and put litigate a small one while pushing a less than perfect material down their pipeline. Glad the results finally speak for themselves on this. It looked obvious from day one. Working knives there was no way some of defects could have been made in any other way but during material roll or melt. It’s impossible to get any tooling to make marks like that in most cases. Plus tooling marks or process is repeatable and not random defects
I can't really add anything to that. You're dropping some big facts right there.
Never doubted that you were in the right.
Its heartbreaking to see, small businesses and makers htat care about heir costumers and what they make beign treated like this.
Choosing to support resellers with great costumers support is a great move, as you build relations with good people that do good work.
II always though that Magnacut knives were expensive because the material is expensive, now its kinda clear that defects play a big role in that.
In retrospecitve it was one huge scum movie to try to buy your silence or try and threaten you. How can you trust a product from a company that lacks so much transparancy and ownership?
keep making the best knife in the business
You’re knives are excellent indeed.
Thank you so much for that.
This is my first time hearing this. Good for you man keep up your standards. People on the internet can hide behind a keyboard and they are addicted to hate
I'll be proud to own my GSO 5.1.....assuming I ever get it.🤣
Seriously though I think the majority of us appreciate your efforts to produce quality.
Your owed several apologies pal. MANY UTUBERS and others OWE YOU. great result so far considering
After 1.5 years I got my knife for my mom and it was worth the wait !!!!
Yall are amazing.
I honestly thought this company was a scam, but you demand excellence and will settle for nothing less.
Thank you so much for that!
Sorry you have to deal with this garbage brother. Move on and keep making the GREAT product that people have learned to trust.
I just want to say. I bitched and complained because I had a knife ordered and a LOT of time had gone by. I have to be honest and I’m going to be. Best fixed blade knife I own. It’s a great knife. I thank you. I will order again. And I apologize for any stress I may have added to your life.
I use it everyday too. It’s a great tool. Very happy to have it.
Just want to add I never though it was your fault. I was only upset about unanswered emails and being ignored. That was all. But I get it. When you don’t have answers what do you say. I get it and I understand.
Dude, human to human, thanks for circling back and leaving that comment. That really means the world to me, thank you.