Give the MTA credit for having the instructions and dramatizations actually shown by ones with the described circumstances. I hope both operators and commuters learn from this video.
atrocchia I’m handicap I do not use a wheelchair but I have used them. I had a stroke I use a foot brace. I was wondering if the greyhound or Amtrak has cars to get me to my destination. I can’t find find any info I only can find out about wheelchair ramps.
This is an educational video from the MTA for Disability Etiquette. I watch this video because this is educational for me to learn about people who are Disable! 😀
I live in New Jersey I'm also disabled when I did travel by mass transit there were passengers who wouldn't get up for either a disabled senior or pregnant person. One time I was on a bus a lady was griping because the bus driver was loading a man in a wheelchair she had the balls to tell him to ride a different way before the driver could respond I opened my mouth and said that he had as much right to ride any bus he wanted to and I told her if she had a problem then to exit the bus herself. I told her that she insulted me also she asked how I told her that I too was disabled ( I have cerebral palsy and my right arm is shorter than my left arm) She sure shut u after that and got off at her stop .the bus driver and man thanked me for speaking up . I no longer use mass transit and use access link which is operated by NJ transit and you get door to door service its wonderful.
Is this video geared towards bus drivers in small towns because this video is not realistic at all. I suggest that the MTA shows this video to it's bus drivers just as a reminder of how to treat customers with disabilities. I have a mobility problem that makes it difficult to get on a bus if it is not at the curb and some drivers seem to have an aversion to pulling up to the curb even when there is no obstruction they park in the middle of the street and tell me that they could put down the ramp and that would be nice if the bus was parked near or at the curb but when the bus is parked in the middle of the street the ramp becomes steep that is dangerous. I have been yelled at and made to feel embarrassed because I ask them to pull up to the curb last night the driver of the M31 told me that every time I get on the I always have a problem. Them to make my evening more complete a driver of the M15 made fun of me because I had trouble getting on the bus and told me that next time he would not wait for me. These are only 2 of my experiences if I were to tell them all it would be a tome. I am not the only one who has bad experiences with some bus drivers I have witnessed many unfavorable interactions between drivers who scream at passangers who ask for directions or just ignore the passenger. I have seen drivers make fun of people and scream at passangers with disabilities and so much more that this video addresses as incorrect behaviour. Bus drivers need to be retrained in how to have compassion and empathy for not only people with disabilities but also for all passangers.
@MTA Bus Faner! I agree 100% I report these drivers to the MTA but I don't think they are held accountable for their actions if they were they would not behave as they do. I think if more people reported these incidents instead of shrugging them off these drivers would be disciplined and perhaps be put on desk duty for a while.. I also think it would be a good idea to have them experience what it is like to have a disability and ride the bus.
I don't think anything happens when a driver (or any MTA employee) is complained about because of the strong and indifferent union, and probably because too few people actually complain so they brush it off as "disgruntled" passengers. I'm sure action would be taken if more people complained, along with witness corroboration. Combine smart phones and social media and you should get results.
I just had this happen today. I use a crutch, and I have very bad joints, especially in my hips. The driver was 6 ft from the curb for absolutely no reason. Even with the kneel, I had trouble getting onto the bus. Each time I do this, I am actively injuring my hips, so it is not just a preference. Then... he did the same at the next 2 stops! When I got off, I turned and pointed out that he did this 3 times in a row, with no cars blocking the way or anything, and that disabled riders really need busses to pull to the curb. GAAA! I am so aggravated right now. Going to file a complaint, would love to sue him directly because he is deliberately not following a policy meant to protect riders like ME. And you. Did you ever find a useful way to complain that has any results?
Can this video be reshared with bus drivers, I was just told that wheelchairs override other disabled people on mta m116 bus. I am a service dog user, and have to sit in the disabled section. The bus driver told Me wheelchairs were more important and I could get off. Disgraceful
.I was injured today by being attacked on bus and the bus driver in owen sound caused my walker to be be trapped under ramp and injured me he also allowed other passenger who was violent screaming abuse and she made threats and she committed assault battery also thr french company that owns the buses and the drivers in owen sound are a danger
Isn't there also a thing where bus drivers will let passengers with mobility devices board a limited bus and stop wherever they need to go, even if it's a local stop?
@@TheRailLeaguer my point is they didn't have to disrespect me if i were to get up just because they have a disability and i dont doesnt mean they dont have to treat me with respect
These etiquette rules are also appropriate for the riding public to practice. They should know these virtues by heart.
Give the MTA credit for having the instructions and dramatizations actually shown by ones with the described circumstances. I hope both operators and commuters learn from this video.
So cool to be apart of this 💪🤘 thank you for the opportunity MTA
Congratulations on being part of the Disability etiquette for bus operators video. 😀
I met the Bus Operator (2:54) very awesome guy 1 year to go congratulations buddy!
I'm happy to hear that.
@William Gonzalez You are my favorite bus operator!
@William GonzalezI wanna be an MTA bus driver, I'm 16 btw, any suggestions?
I am a motorized wheelchair user, and have found most MTA Bus Operators to be professional.
atrocchia I’m handicap I do not use a wheelchair but I have used them. I had a stroke I use a foot brace. I was wondering if the greyhound or Amtrak has cars to get me to my destination. I can’t find find any info I only can find out about wheelchair ramps.
This is an educational video from the MTA for Disability Etiquette. I watch this video because this is educational for me to learn about people who are Disable! 😀
So useful! Thank you.
Lol the bus driver from my "Crazy Bus driver" video needs to see this
I hope the higher ups in the MTA read these comments and realize that things need to change.
That correct answer that why we need for disability to travel on bus and subway
Bus drivers do not tell those suv strollers to fold up here in Abbotsford where I live . People with disabilities need front of bus not strollers
Very nice video, all I say for viewers is to use captions as they are not auto-generated during the speech disability part of the video.
I live in New Jersey I'm also disabled when I did travel by mass transit there were passengers who wouldn't get up for either a disabled senior or pregnant person. One time I was on a bus a lady was griping because the bus driver was loading a man in a wheelchair she had the balls to tell him to ride a different way before the driver could respond I opened my mouth and said that he had as much right to ride any bus he wanted to and I told her if she had a problem then to exit the bus herself. I told her that she insulted me also she asked how I told her that I too was disabled ( I have cerebral palsy and my right arm is shorter than my left arm) She sure shut u after that and got off at her stop .the bus driver and man thanked me for speaking up . I no longer use mass transit and use access link which is operated by NJ transit and you get door to door service its wonderful.
Pregnant is not a disability
Pregnant person they arent disabled
They take way to long to get on just to get off 2 blocks later
This looks like an internal training video for bus operators? It's strange to see this posted on a public UA-cam channel lol.
Keep up the great work on the video MTA 👍
I said, Mister Andy Byford is also the Chief Executive Officer of the Toronto Transit Commission. 😀
Nice
Why wasn’t rules of the passengers included in this suppose to be instructional video? Regulations about wheelchair sizes should’ve been discussed.
Also being pregnant choosing to breed is no disability
I have yet to see an express bus operator correctly use a wheelchair lift
Is this video geared towards bus drivers in small towns because this video is not realistic at all. I suggest that the MTA shows this video to it's bus drivers just as a reminder of how to treat customers with disabilities. I have a mobility problem that makes it difficult to get on a bus if it is not at the curb and some drivers seem to have an aversion to pulling up to the curb even when there is no obstruction they park in the middle of the street and tell me that they could put down the ramp and that would be nice if the bus was parked near or at the curb but when the bus is parked in the middle of the street the ramp becomes steep that is dangerous.
I have been yelled at and made to feel embarrassed because I ask them to pull up to the curb last night the driver of the M31 told me that every time I get on the I always have a problem. Them to make my evening more complete a driver of the M15 made fun of me because I had trouble getting on the bus and told me that next time he would not wait for me. These are only 2 of my experiences if I were to tell them all it would be a tome.
I am not the only one who has bad experiences with some bus drivers I have witnessed many unfavorable interactions between drivers who scream at passangers who ask for directions or just ignore the passenger. I have seen drivers make fun of people and scream at passangers with disabilities and so much more that this video addresses as incorrect behaviour.
Bus drivers need to be retrained in how to have compassion and empathy for not only people with disabilities but also for all passangers.
@MTA Bus Faner! I agree 100% I report these drivers to the MTA but I don't think they are held accountable for their actions if they were they would not behave as they do. I think if more people reported these incidents instead of shrugging them off these drivers would be disciplined and perhaps be put on desk duty for a while.. I also think it would be a good idea to have them experience what it is like to have a disability and ride the bus.
I don't think anything happens when a driver (or any MTA employee) is complained about because of the strong and indifferent union, and probably because too few people actually complain so they brush it off as "disgruntled" passengers. I'm sure action would be taken if more people complained, along with witness corroboration. Combine smart phones and social media and you should get results.
@evil guardian Thank You
I just had this happen today. I use a crutch, and I have very bad joints, especially in my hips. The driver was 6 ft from the curb for absolutely no reason. Even with the kneel, I had trouble getting onto the bus. Each time I do this, I am actively injuring my hips, so it is not just a preference. Then... he did the same at the next 2 stops! When I got off, I turned and pointed out that he did this 3 times in a row, with no cars blocking the way or anything, and that disabled riders really need busses to pull to the curb.
GAAA! I am so aggravated right now. Going to file a complaint, would love to sue him directly because he is deliberately not following a policy meant to protect riders like ME. And you. Did you ever find a useful way to complain that has any results?
@@carla919 I just had this conversation with the disability liason for the GRCRTA.
Yes sir Andy my friend 👍 😁
Can this video be reshared with bus drivers, I was just told that wheelchairs override other disabled people on mta m116 bus. I am a service dog user, and have to sit in the disabled section. The bus driver told Me wheelchairs were more important and I could get off. Disgraceful
Its true yes u have right to sit there too but wheelchairs have no choice
andy byford last message before Andrew C ruin his life . Also yes willy form the bus fest is going to be famous
When my brother jinks me I have to use sign language
Jf
Many claim "sick" and they are not. It is all an act.
Guess what I’m doing to be for Halloween a nyc subway R train
I am Hard-of-Hearing (almost Deaf) with sign language. Good luck! 💪😁👍
At first I was wondering why her eyes were closed then I realized she's probably blind
.I was injured today by being attacked on bus and the bus driver in owen sound caused my walker to be be trapped under ramp and injured me he also allowed other passenger who was violent screaming abuse and she made threats and she committed assault battery also thr french company that owns the buses and the drivers in owen sound are a danger
Isn't there also a thing where bus drivers will let passengers with mobility devices board a limited bus and stop wherever they need to go, even if it's a local stop?
Never saw that happen??
@@carla919 Happened one time on my way home on the B41
So one time I was sitting on the priority seats and an elder boarded the bus and told me to "GET UP" why should I respect you if you don't respect me
Xstremz That section is for disabled folks only. You can sit there, but you have to get up of an elderly person folks. They have priority.
@@TheRailLeaguer my point is they didn't have to disrespect me if i were to get up just because they have a disability and i dont doesnt mean they dont have to treat me with respect
Xstremz True. Maybe they have a sense of entitlement for the priority. I know how this feels.
Benjamin Wu That driver needs to be fired. Maybe he should also be diagnosed with arrogance and rudeness.
@Benjamin Wu I hope you reported that to the MTA??
i acted in this video
Ecstasy!