Thanks, for taking the time to make this video! I just purchased a 2021 Camry SE that was slightly used - 4127 miles - and, as a Toyota Certified Used Car it was supposed to have gone through a similar process. But, because this car had only been on the lot for a few days when I purchased it, apparently, it had not gone through this process. But, rather than tell me that, they let me take the car home on Friday evening and the salesman told me that he would bring me the second key and some papers to sign regarding the certification. Something didn't seem quite right about that, so I took the car back to the dealership yesterday. And, lo and behold, when they tried to get the CMT to sign off on the paperwork, he refused. Instead, he wanted to make sure that everything had been properly inspected, before he would put his signature on the paperwork. I was a bit irritated that what I thought would be a five or ten minute visit turned into an hour and half. But, I felt like the CMT did the right thing. I think the salesman had in mind coercing the CMT to sign the paperwork by telling him that the car had already been taken home by the customer. I do believe that some CMTs might have done just that - sign the paperwork without having actually done the inspection and performed any required repairs. But, this one did what he was supposed to do, even if it meant I had to wait awhile. My confidence in the integrity of the sales team went down, but my confidence in the service department went up. Why am I not surprised?
Good for the CMT. I think it's fair to always assume certification means jack and nothing has been inspected. Inspect it yourself as thoroughly as possible before purchase.
Holy cow! Mystery solved! I had these rubber plugs for my 2012 Toyota Sienna sitting in the glove box since we bought it and I had no idea what they were for. Better late than never I suppose, I installed all 4 thanks to you 9 years later! Crazy! Thanks so much! Appreciate all you do.
Yes, not Japan most of time but quality at the dealership or employee ethics. Brought my '03 Avalon XLS in for accessory belt change. While there, someone helped themselves to one of my TOYOTA Avalon carpet mats that I purchased 12 years ago when I bought it. Integrity is everything and it is obvious in a dealership if you look
Toyota should take away that dealers Franchise to show other dealers what would happen if they do not install those. The dealership violated the Franchise agreement.
My experience with my toyota dealership where I purchased my 2016 Tacoma was awesome. My salesman knew how excited I am for my tacoma, after all, from order placement to delivery it took almost 2 months, and it's all due to the actual build, not a pre- built unit being shipped from another dealership, but actually getting built fresh off the ground. He called me to see the brand new Tacoma with 000001 miles, all wrapped up in white wrapper being off loaded the delivery truck. Drove it home 2 days after all the homework the dealership have to do before the hand off.
Hope this helps, the first character on your VIN could be any of these numbers or letters and may identify where your Toyota was manufactured: J refers to Japan 🇯🇵 L refers to China 🇨🇳 Any of the combinations between X0-X3 refers to Russia 🇷🇺 2 stands for Canada 🇨🇦 4 or 5 stands for the United States of America 🇺🇸
The DC Cut fuse was removed during transport to prevent battery drain, the dash will show you lots of warning lights because of that, so when it arrives in the dealership, it needs to be installed. Then you have to do initialization of some of the systems like seat ECU (for the seat memory), parking assist dynamic guidelines(steering angle calibration), Panoramic view monitor (360 camera), initialization of TPWS and tire pressure correction, calibration of parking support brake, condition of battery charge and installation of under body plugs.
Hey there, greetings from Slovakia. This is a great video! I just picked up my new Corolla hybrid and checked all the things you are talking about AMD. They did look at me in a funny way, but I am sure they learned something new, as the lady at the dealership forgot to mention the cooler vents for the battery. Apparently, nobody asks about this when they receive their car. So HUGE thank you for this and all other videos that help us uneducated car care nuts to be wiser. May the Lord keep you, bless you and your legacy 🙏👏
I work in logistics and we do this same process for the imported Toyotas that are for rental car companies rather than going to the dealer to be sold. Cool to see it outlined on UA-cam!
Back in 1992 I worked as a security guard at a place called Joyserv in Jacksonville Florida, where factory-fresh Toyotas from Japan were prepped for dealers. When you mentioned the protective wrap on the white vehicle and it's wheels I was certain that it was shipped from Japan.
Thank you! Never seen a video on the PDS process. Very educational and well presented. I appreciate the transparency allowed by the Toyota dealership, it instills confidence in the two Toyotas in our household. 🏆
I just bought a new 2021 Avalon Limited that I ordered back in March. I found a package in the trunk with 2 body plugs in it. I called the dealer and was told that they were not important but I could install them if I wanted to! I installed them just like was shown in the video. I also found 2 parts in a blue bag in the trunk that the dealer didn't have a clue what they were for! I "googled" the part numbers and found out they were insulators for an underbody panal at the front of the car! I will be installing them first chance I get. Now I'm not sure I can trust the dealer with performing the scheduled service under the free maintenance plan. Thank you so much for this video!
If I were you, I would report that dealer to Toyota corporate, BBB, and post the Dealership here so others won’t be taken by them. The dealer insulted your intelligence, and needs a come to Jesus meeting just for starters. I caught a dealership lying to me when I had a oil change and tire rotation. I mark my tires with pink fingernail polish, and when I inspected the back tires, they were not rotated. Caught them red handed,and service manager told me “ they didn’t mean to “. Also they didn’t tighten the oil filter and next morning there was oil all over my garage floor. I was late to work due to returning to dealership to fix their carelessness shoddy work. AND THEY DONT CARE.
This was extremely helpful. Today, we are picking up our made for us, 2021 Toyota Highlander Hybrid. So excited and your video came at the perfect time. Thanks.
Hi AMD, always enjoy your videos. I have a question regarding the manual Corolla, is there a way to disable the interlock between the parking brake and the driver seat belt via Techstream? I find this annoying that you can't move the car even 1 ft without putting the seat belt on. THANKS
I actually bought my vehicle in cash before they got a chance to do the pdi stuff, took several trips back and forth to sort out the features they didn't get a chance to install... Its nice to see what was supposed to be done so I can triple check things
As a Toyota dealer mechanic this is everyone's favourite job as its easy hours. We get an additional 1.5 here in Canada because we install block heaters as part of PDS. The hybrid Siennas are my favourite to do.
How long does it usually take? My Highlander Hybrid just arrived at the dealer earlier in the day. N someone was inside inspecting. They didnt even know we were buying it. Ours took like 2 hrs. It seemed rushed or was it?
@@minisurfbanana They pay about 1 hour. If you want it done properly. Longer is better. I myself like to make sure everything works, so I literally lose money doing these jobs. I'd rather check for problems before the customer gets the car, rather than after. After costs me more money. I make $0 checking problems customers are concerned about after they bought the car. Wasted 3 hours on a customer car for a strange noise that I could only duplicate 1 in every 30 or so tries. So, I basically lost $100 on one car.
@@minisurfbanana I'd say its reasonable. It depends if it got a block heater installed. If its just a straight up PDI that was a pretty darn good job. That means they even tested the 12v battery which a lot of techs skip. I've had to do a rush PDI in the past, takes me 1.2 run time to complete it including a block heater install so 2 hours is reasonable.
I don’t have a Toyota but your videos are so much teeming with information that I watch them anyway. Heck, you’ve earned a new non-Toyota subscriber in me. Good job and keep the videos coming.
Lol same here!! Have driven Nissan for close to 40 years and will probably switch to Toyota Highlander next. Very impressive suv, though I haven’t had any issues with my 2015 xterra, I think it’s time to go luxury.
Here's what happens behind the scenes? They get marked up with Dealer profit, dealer installed craps, shortage surcharges, doc fees and ridiculous finance rates. Having said that, great video.
I have a 2013 Tundra DC, SR-5. I still have it, 100,000+ miles on it and still drives like new. When I got it it had a very slight pull to the right when driving in a straight line. Could only detect it when I would do a "hands-off" controlled stop. The dealer kept my truck for days adjusting the front-end alignment, only making it worse. I finally told them to reset it to factory spec. and I would live with it, as it was hardly noticeable unless driving and it would slowly drift to the right while driving straight. I checked the tire pressure ( this dealer had the fancy nitrogen-filled tires) and there was as much as a 15 psi difference in tire pressure between the different tires. I corrected the pressure differential and the problem was fixed.
Im from Ireland and i bought a new Ford Focus a few years ago. I noticed the boot lid ( trunk) looked a different colour. It had been repaired and re-painted after it was damaged. The mistake i made was collecting my new car when it was dark, so i didn't spot this on collection. Lesson learned was collect your new car during day light. Good video thanks.
This is a very good and informative video. I doubt if there's any other dealerships that shows in detail how PDI at a dealership Is done. I have in the past bought 3 Toyotas new at different times, this was an eye opener. Welldone keep up the good work👌
As the buyer, when you pick a car note the VIN and before you sign make sure the paperwork matches that VIN and before you drive away, make sure the VIN is correct. I knew someone where the dealer tried to switch cars on him and he caught it.
Fifteen months ago I purchased a used Camry from my local (Ontario, CAN) dealer. As you said, because mechanics get a wee bit of something or other on their boots, my floors in the front had the paper covers and the driver's seat had a plastic cover on it. I had to wait two days longer than what was first told to me because they were having problems with one of their machines needed to undercoat my car. I was given the option to take it as is or wait and get it fresh. I waited. My service was just super and all the staff were wonderful. I know some people seem to have a hard time with some dealers but I seldom do. I believe a lot of it has to do with the client's attitude to start with. Yes, I do find they are a higher price for servicing but I like the idea of Toyota servicing knowledge about my car. I have had a few normal repairs/servicing done and without a doubt my dealer takes so much care with cleanliness , etc. and I have yet to be disappointed with anything. Now, I know every dealer does things differently and maybe I'm just fortunate but at this point I am going to stick with my dealer as they have proven themselves to me. Hope you can find a decent, honest dealer or independent service centre in your area.
Thanks for the video. The tires from our Toyota dealer are always ways over inflated. Test drives will bounce your head off. The only thing the dealerships do when a new Toyota comes in, Is add $3000 to the sticker price or more.
My 1998 Camry-V6 was made in JAPAN. It’s almost 300000.00 miles…still working good like new. 3 times I changed the tires/ Brakes Pads and Engine Oils and Transmission changed……
At the Toyota dealership I work at. Since we live in an Inspection state we do this check once the cars come off the truck. And when they’re sold look them over again for our state mandated Safety/Emissions checks. So we call It a “Post Delivery Inspection” I don’t work on them I simply just wash the cars after the techs look them over, but I’ve seen the process now and it’s amazing God bless you brother
THANK YOU! I just dropped off my brand new 4Runner to get polished.. as they drove it through a drive-thru car wash with 4 miles on it! :'( Love your videos, keep them up, please! Cheers!!!
I bought a brand new 6-speed 2020 Corolla hatchback SE last year. Great car! By the way, I bought it without knowing how to drive it. Dealership delivered it to my home after I wrote the check. It was incredibly easy to learn to drive it, Toyota did a great job at making a manual that's perfect for beginners. And I was someone who thought I'd never learn to drive a manual car. I'm glad I took the risk, it's so much fun to drive! By the way, a few months after I bought the car, my state, Ohio, dropped the front license plate requirement! Instead of worry about plugging the holes in the bumper, I instead found a website where you can buy a custom replica Japanese license plate. I mounted it to my car, and it looks really cool!
@@miteco1 For some reason, UA-cam keeps auto-flagging my replies to you and deleting them. Bummer! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place. I bought two plates from them, one for my Corolla, the other for my Yaris. Both plates have held up very well over the years. I highly recommend them!
@@miteco1 For some reason, UA-cam keeps auto-flagging my replies to you and deleting them. Bummer! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 I repeatedly tried to reply to you, but my comments weren't posting. Very frustrating! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 Google "custom japanese plates." That's the name of the site. It should be the first link that pops up. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
When we picked our 2019 4Runner it was a cold rainy night.The dealership had it parked inside their nice heated garage area so we could look over and they could explain all the features.
I wish I seen this last year when I bought my 2021 tundra, its a great video, im glad toyota stands out among other competitors, keep up the greta videos thanks
11:06 Thank you so much for sharing this! I've seen this after purchase on a new car, and I'm so glad I checked the tire pressure PSI. Everything included in this video is so beneficial and informative!
Car care nut you do a phenomenal job I have been driving a toyota for 23 years on my second corolla had a 92 5speed parked it at 412000 had original engine and transmission I am now on a 2005 corolla 5 speed with around 360k still going strong and I pull a 5x8 utility trailer with both thanks so much for sharing your expertise and knowledge
Most hybrids from Toyota are Made in Japan. That wrap guard is to protect from the sea salt where these vehicles are stored at the docks. Saw this in Italy when hundreds of Dodge Journeys (rebadged Fiats) were being offloaded.
thank you very much. I just got a 2021 Taco 3 or 4 wks ago and was gifting a "blue driver" OBD reader that works with an app on smart phones to my second cousin who I was visiting and his birthday was coming up, in showing him how it worked I put it on my brand new taco and there was a bunch of codes. The truck was working fine and I figured I would ask the dealer when I went in for the first oil change. Now I know, the short pin, and I hope that oversight is not indicative of other short cuts and or other oversights by someone not taking his job seriously.
I worked at an Enterprise and he's absolutely right about the plugs. every single Toyota that we have had in our fleet has the plugs in the glove box or in the spare tire compartment unopened. I would never buy a Toyota or any vehicle from a rental place unless you wanna deal with rust.
@@mtnbiker014 presold in bulk would not need dealer middleman. One time I got a car from budget with like 3 or 7 miles. or 12. Something very ridiculous. But it was clear and obvious no test drive or pre-anything was done. I think the plastic was still on the carpet and the floormats still in the trunk. The door and hood plastic was pulled off however. It was a silver car so the white would be too obvious.
2022 Corolla Hybrid SX Sedan (Australia) GOOD NEWS: As we are in Lockdown the kind dealer delivered my car to my home 45 miles away from dealership. Thanks to your video I checked for lower front bumper damage (none) body plugs were installed, and steering wheel was centered. BAD NEWS: Those 45 miles are mostly on a major 70MPH highway and PDS did not catch tire pressure which was 60+ PSI all around - Lucky no blowouts.
AMD, thanks for the behind-the-scenes look at the PDS. The quiz answers - The VIN starting with "J" came from Japan and the VIN starting with "2" came from Canada.
The Corolla came from Japan for sure!! I am a Toyota maniac too!! I have a RAV4 2006, a Starlet 1996 and a Prius C (AQUA) 2015. I also had a Corolla 2001 and an Auris 2007 which I sold. I love your channel and I frequently watch your videos!! Excellent job. Keep posting!!!
I call Friday "gravy day" at work. I get to do PDI on Toyotas. Of course right now, we only do maybe 1 or 2 because that's all that can come in during the week. Doing PDI on Toyotas is a time consuming but easy process. The same goes when I do PDI on Fords from Oakville Canada, hardly any issues and it's just the standard checklist. If it comes from Louisville (Escape) or Chicago (Explorer), I always get my tools and coffee ready because it's going to be a long day.
To the person who bought that manual Corolla Hatchback, I salute you. My country and neighbouring countries only get the sedan with the old 1.8l engine hooked up to the old CVT, no 2.0l Dynamic Force engine, no Direct Shift CVT and no 6 speed manual with the iMT.
Corrollas were used to be built in TMMc, in Cambridge, ON, Canada. But a coupe of years ago, the Corolla production moved to Mexico. RAV4 is built in TMMC, Woodstock, ON, Canada. I had the pleasure of having access to both factories in Canada! World class! In fact, TMMC is the only Lexus plant outside of Japan! That tells you of quality and workmanship of our TMMC. Blessing to you and all the watchers. Enjoy your videos very much.
I just got a RAV4 Prime a few months ago. It was perfect at delivery. I did discover the vibrating outside mirrors but the dealer took care of it (there is a TSB for that issue). I do think Toyota takes quality very seriously.
In Canada they assemble every trim level of Rav4s, gas or hybrid models. The Rav4 Prime is the only Rav4 model imported into Canada (from Japan). Some Canadian assembled Rav4s are exported to the USA but most Rav4s sold in the US are assembled in Georgetown Kentucky. My Rav4 XSE hybrid was assembled in Woodstock Ontario and the quality is flawless. I owned 3 Honda Civics from 1991 to 2009 assembled in Canada and were great vehicles and I put countless miles commuting back & forth to work in southern Ontario. I also had a 2019 Honda Insight before my new Rav4 hybrid and it was assembled in Greensburg Indiana. It also had flawless quality. I loved that car but after a couple years I really wanted an SUV hybrid & Toyota had the best one in my books. The Corolla in this video was assembled in Japan but Toyota has a plant in Cambridge Ontario that assembles Corollas for the Canadian market. All other Toyota models imported into Canada I didn't mention are assembled in the USA (Venza, Prius, Camry, Avalon, C-HR, GR Supra, Highlander, Sienna, Tacoma and Tundra).
This brings me back to 1989-1994 when i worked for Suzuki and Toyota,Suzuki was worse....as in the were like hard wax sealer/protector over the paintwork,had a tin of wax remover,but it was such hard work removing it.Had to fit the spare wheel holder and spare wheel on the 4x4 Suzuki Vitaras & rear seat belts! Loved peeling of the plastic off the body/paint....lovely feeling.The smell of new cars is sublime.
It's like you knew I needed this video! I bought a new C-HR Hybrid, it's on its way from the factory and I'm expecting to pick it up in a week or two. It arrived in the final port by ship 3 days ago, now it just needs to arrive by truck to the dealership. 😊
6:27 last year i just bought a used Corolla 1999 4ZZ-FE engine saloon model ZZE111L-AEMDKW with only 56k kms, and i have seen that bag in the glove box wondering what it was, now i know that the official Toyota Dealer had to put them in place, what i did... 21 years later :)
Excellent channel - In watching I was educated about the underbody plugs that have to be installed pre-delivery. Before getting behind the wheel I did as many of the checks you suggested and in the glovebox I found a plastic pack containing 2 underbody plugs - remembering what you had shown, I queried this with the sales person - he went and got a service technician who on checking under the car, apologized profusely, then installed the plugs - Without your advice, I wouldn’t have known what these were nor would I likely have queried this with the dealership - you’ve possibly saved me some future grief - thank you 😊
AMD is the best representative Toyota has as he inspires confidence in their product, in today’s world unfortunately to many shortcuts are taken. I have been trying to buy a new Toyota for awhile and supply issues have prevented this. I have had an Avalon, Camry, Prius, Corolla and currently RAV4. Had Zero issues with any of them. However the dealership’s in my area do not inspire me as having the integrity of AMD. Great Job.
Corolla was made in Japan. I know cause i have a '21 Corolla sedan that i special ordered last Sept. Toyota in all its wisdom decided to make an already sold vehicle in Japan versus Mississippi. Took 13 weeks to get to Cincinnati, and it had to come through Chicago,where it was put on a truck. Then in checking over the car myself, found all 4 of my tires close to 60psi,and under the hood i noticed no cover on the fuse box. Lucky for dealer the tech had put it in a small depression on the core support, so closing hood didnt break it.
When I was working as a service tech at Toyota we had a new Tacoma that the front cv axle was missing the tripod joint. The axle boot was still intact but there was never a joint installed inside the axle cup. Was one of the craziest things I had seen on a brand new Toyota.
Corolla hatch is made in Japan. Rav4 is made in Canada. Most toyota's sold in us are now made in north America, but the hatch is one general exception I do know of, I'm sure there are others.
You will love it. We have an 2011 and it still drives like new. It still gets 53 mpg on a trip. It is awesome and has never had the first repair, only maintenance.
Soooo rear sway bar bolts on a corolla 2021 took 3/4 of a turn to tight them to fix a rear knock that was found by a technician at the dealer like your self by observing a clean place around the screw and figure the bolt was moving a bit. He was blown away that this happened and i was very thankfull for him fixing that. Also he was at a different dealership than the one purchased first could not fix it and that was my 5th visit!!!, first front plastic part/rubber sway mounts replaced with just rubber, power steering rack replaced and finally the rear bolts thingy. All good now life is great but my first experience with toyota not so great......anyway i guess i am unlucky or QC needs to step up a bit. Car was built at UK......Again great info! love your passion AMD!! Thank You!!
I’m a few weeks away now from collecting my new RAV4 hybrid from dealership. It actually arrived in a Melbourne by ship yesterday. This video was fascinating in order to watch the process. This will be my 4th brand new car and I’ve always wondered. I can share that my Aussie RAV4 was made in Japan though.
@@guzi965 Casper is amazing to drive; the most comfortable car I’ve owned so far. I feel fortunate that my waiting time was 4.5 months. Casper was definitely worth waiting for.
One piece of advice for buying a new car, even a Toyota: Inspect the car during your discussion and negotiations and note any issues such as paint blemishes, scratches (especially in plastic), dings etc. during daylight, on a bright sunny day outdoors. If you find any, find a different car if you are OCD or make it part of your negotiation. You will be surprised what you find. Most minor flaws can be buffed out, but some require a paint shop or new part, reject those cars for new car purchase. Once a car goes to a paint shop, its never like new.
Nowadays, this isn't possible even with used cars. If there is a car sitting on the lot, the dealers will sell it to whoever is willing to sign the paper and pay the deposit right away.
And as soon as you take the vehicle never take it back to a dealership for a service, except for warranty work, because any licenced mechanic with the right equipment and computer.scan tool can perform servicing and at a .. It will not void any new car warranty. Dealerships make their money from servicing, and it is inflated costs. Warranties are not voided if an owner elects to use an independent mechanic for regular servicing. and as long as the servicing is done on time, even with non genuine parts, that are "fit for service", the manufacturers warranty legally applies and the dealership must perform the warranty work, even if they do not do the logbook servicing.
@@jeffjiegao In the past prior to Chip shortages, when I called the dealership for a new car, I asked "How much is your best price?", now "Do you have a stock?"
It's great to see the process. But he did say Toyota pays for the inspection. He showed that the floor matts came with the car. But the dealer charges for floor matts and a prep fee that runs 100s of dollars. Great video, keep it up.
I bought a new 2021 tacoma and the transmission was not PDI. Drove it 1,400 miles and started whining. It was 1.5 quarts low from the factory. I believe the PDI for the techs states the transmission fluid is to be checked and it wasn't. They ended up installing a new transmission. Good video!
Thank you for thr behind the scenes, CCN! You are a blessing to all of us! 😇🙏🇨🇦 I thought the hybrids were made in Japan and were surprised that the corolla was the one that was made there 😀 Made the Lord bless you and keep you! ✌️
I love this video! Thanks Car Care Nut!!! I'm supposed to pick up my new Toyota Sienna Thursday and the way the dealerships move here in NY, I just hope and pray that all the checks are done and done right (rather than "here's the car, call the buyer, bye bye car and new owner!). I'm definitely hoping for a test drive and time to check out a bunch of stuff you mentioned. The salesman already said i'd be getting it with 6 miles on it. I guess that's the test drive? Fingers crossed and mighty excited, thanks for the tips!!!
Great video with lots of useful information. Where this can all come undone is accessories especially on off road vehicles. While generally the dealer will fit genuine accessories the after market ones are usually fitted off site. So here in Australia you might want a uhf radio, bull bar, spot lights ect all fitted before taking delivery of the car and normally the dealership will send the car out to have this stuff done. While the manufacturers take a lot of trouble to eliminate rattles and squeaks the after market guys generally don’t. I have seen some terrible fitting of accessories both outside the car and behind the dash. Bolts missing, broken clips, clips missing, interior trim panels cracked and damaged mounting clips. I went to remove a trim panel once after having an accessory fitted only to find the installer had broken the mounting clips and instead of repairing the part he had just used hot glue to hold it on. I have seen a lot worse though. Cheers Stuart 🇦🇺
A week after I bought my corolla SE i checked my 18's and all 4 tires were 39psi cold. I set to 33 front 30 rear as per the decal on the door jam. Now I gotta go check if I got those 2 plugs. Another great video Sir
Dear Car Care Nut, I cannot thank you enough for your informative videos, especially this one. I took delivery of my brand new Toyota RAV4 today. You’ll never guess what was in the glove compartment: The underbody plugs! I immediately brought it up to the dealership, and they had a technician install them (he was appalled that the step had been missed). I honestly believe that you saved me from having rust and corrosion problems down the road. Discovering this with only 11 miles on the vehicle was crucial. As a non-mechanical person, I never would have known about this without watching your video. I also found your video about breaking-in the vehicle to be invaluable. Thank you, thank you, thank you!!!
I want to thank you and other Toyota experts sharing your knowledge with us. Ive done all my research and the perfect Toyota for me doesn't exist . If it did , it would be a Toyota Highlander Hybrid XSE 2022
How awesome that you picked a 2021 Corolla Hatchback 6-speed! That's my car, I just bought it in March here in Tampa. Btw, got a great deal under 23k out the door price from Courtesy Toyota. I love it and made in Japan too!
@@rightlanehog3151 Thank you very much =) its so great to drive and i love the head up display. I didnt consider the cross because im not so much into SUVs and Crossovers ^^
Waiting myself for my 2021 Corolla. I hope that my mech will be in that 99%. I've been digging through your different videos and learned a lot. Thank you for the hard work
Thank you for the excellent video. I am from Finland and I consider the Toyotas to be of very high quality products in most cases. Seeing the underside of the car makes me wonder if additional underside protection would be needed in certain market areas, i.e. a protective sprayed coating on top of the factory-painted unprotected areas. At least in Finland, salt (+sand) is sprayed on the road surfaces during winter time. They can be ruthless to the metal surfaces, no matter which car brand.
Same here living in Salt Lake City, Utah in USA. They spray salt on the icy roads in winter months. So an undercar coating is always recommended to drive in the harsh condition.
Good video as always! I just bought a 2023 tacoma TRD OR, and noticed a rattle after leaving the dealer. It sounded like something was loose/rolling around in door panel or top of dash. I brought it back to the dealer, and they pulled the top air vent plate and found a 10 mm bolt that was left behind during the build. I never have had that sort of thing happen with any of my Toyota's. Weird to say the least. I am just glad they didn't have to pull the whole dash off or apart. Other wise the truck seems very solid and tight much more so then the 17 that I previously owned.
My 2021 Camry hybrid Le was manufactured in Georgetown Kentucky on May 10th, arrived at the dealership on the 19th I bought it on the 20th. I didn't have the freedom of choosing a color because it was the only Camry with lithium ion battery that came with cold weather package, heated seats heated mirrors and blind spot monitor. Actually it was the only Le in the whole state that is offered as new with the cold weather package. So I got the heated seats without paying for any other unnecessary money wasting bills and whistles like moonroof or upgraded radio or wireless charger.
Me, too! I traded in my 2005 Tacoma for a 2014 Tundra and the Toyota mechanic at the dealership spent about 2 hours with the Tacoma before they made me a very generous trade-in offer!! (Both trucks are amazing....ZERO issues with either.)
I just purchased a brand new 2023 Corolla SE. Cool to see what happens before the customer gets it. I actually purchased a very well used Prius the day before. Got it home and looked at the service history and found it was recommended by the dealerships mechanic to have the engine replaced due to bad head gasket. Not sure how it made it on the lot and I don't care. They bought it back no questions asked when I offered to buy a new car instead. I also bought the extended warranty for the term of the loan. 84 months FFS! They're going to be a 20 year loan before too long unless we get some sort of dollar squish that brings things back to normal. Thanks for the great videos. Ill also be taking it in for a break in around 1200 miles. They said no break in but Ive seen your videos and I thought 10k was weird
AMD, Thank you for the info and keep up the great work! I did indeed find that the tire pressure was 50 psi all around on my new 2022 Corolla Hatchback. Easy fix of course. This video was super helpful in that it called my attention to items I would not have ordinarily checked as a new car buyer.
Thanks. This video was helpful. I just bought a 22 Corolla SE and the dealer was the 1% you talked about. I don’t think they did PDS at all. Tires were overinflated, wiper fluid was empty and body plugs were in the glove box. Unfortunately I didn’t realize this until after delivery. I will definitely bring up my disappointment to this dealer.
Great video. Unfortunately in the real world, not all dealers take them seriously. I just took delivery on a new 1/2 ton and on my first drive as the owner I discovered a noticeable vibration and over 55 lbs of air in the tires.
I live in Adelaide South Australia. The dealership who delivered my new 2019 RAV4 ‘Edge’ didn’t deflate my tyres, centre my steering wheel. Makes me wonder what else they didn’t do. Also charged dealer delivery of over $2,000. Thank You for your in depth information on the proper process.
My '12 Sienna XLE came with a few body plugs in the glove box - I always wondered what those were. Now I know! I traded that car in '18 with 60k on it - hopefully the dealer put them back on!
Thanks, for taking the time to make this video!
I just purchased a 2021 Camry SE that was slightly used - 4127 miles - and, as a Toyota Certified Used Car it was supposed to have gone through a similar process. But, because this car had only been on the lot for a few days when I purchased it, apparently, it had not gone through this process. But, rather than tell me that, they let me take the car home on Friday evening and the salesman told me that he would bring me the second key and some papers to sign regarding the certification. Something didn't seem quite right about that, so I took the car back to the dealership yesterday. And, lo and behold, when they tried to get the CMT to sign off on the paperwork, he refused. Instead, he wanted to make sure that everything had been properly inspected, before he would put his signature on the paperwork. I was a bit irritated that what I thought would be a five or ten minute visit turned into an hour and half. But, I felt like the CMT did the right thing.
I think the salesman had in mind coercing the CMT to sign the paperwork by telling him that the car had already been taken home by the customer. I do believe that some CMTs might have done just that - sign the paperwork without having actually done the inspection and performed any required repairs. But, this one did what he was supposed to do, even if it meant I had to wait awhile.
My confidence in the integrity of the sales team went down, but my confidence in the service department went up. Why am I not surprised?
Good for the CMT.
I think it's fair to always assume certification means jack and nothing has been inspected. Inspect it yourself as thoroughly as possible before purchase.
You cannot trust any dealerships
What's a CMT? Crazy Mechanic Technician?
I would have said something to the salesman directly to his face about that.
@@CriticalThought004 Not to state the obvious, but Certified Master Technician.
Holy cow! Mystery solved! I had these rubber plugs for my 2012 Toyota Sienna sitting in the glove box since we bought it and I had no idea what they were for. Better late than never I suppose, I installed all 4 thanks to you 9 years later! Crazy! Thanks so much! Appreciate all you do.
9 years. Too late.
The same thing happened to me, I bought a Camry in2009 and they are still in the glove box, apparently not all dealers have the same inspection.
Yes, not Japan most of time but quality at the dealership or employee ethics. Brought my '03 Avalon XLS in for accessory belt change. While there, someone helped themselves to one of my TOYOTA Avalon carpet mats that I purchased 12 years ago when I bought it. Integrity is everything and it is obvious in a dealership if you look
Toyota should take away that dealers Franchise to show other dealers what would happen if they do not install those. The dealership violated the Franchise agreement.
My experience with my toyota dealership where I purchased my 2016 Tacoma was awesome. My salesman knew how excited I am for my tacoma, after all, from order placement to delivery it took almost 2 months, and it's all due to the actual build, not a pre- built unit being shipped from another dealership, but actually getting built fresh off the ground. He called me to see the brand new Tacoma with 000001 miles, all wrapped up in white wrapper being off loaded the delivery truck. Drove it home 2 days after all the homework the dealership have to do before the hand off.
👍, good, it all depends on the dealer.
I bought a Highlander and the dealer was great, and than a Tacoma from another dealer, and they ware ass holes.
Corolla - 🇯🇵Japan
Rav4 - 🇨🇦 Canada
May the Lord Bless You and
Keep you!
I had a 2010 Corolla that was made in Canada. Now I have a Rav4 and a newer Corolla, both made in Japan.
Hope this helps, the first character on your VIN could be any of these numbers or letters and may identify where your Toyota was manufactured:
J refers to Japan 🇯🇵
L refers to China 🇨🇳
Any of the combinations between X0-X3 refers to Russia 🇷🇺
2 stands for Canada 🇨🇦
4 or 5 stands for the United States of America 🇺🇸
The DC Cut fuse was removed during transport to prevent battery drain, the dash will show you lots of warning lights because of that, so when it arrives in the dealership, it needs to be installed. Then you have to do initialization of some of the systems like seat ECU (for the seat memory), parking assist dynamic guidelines(steering angle calibration), Panoramic view monitor (360 camera), initialization of TPWS and tire pressure correction, calibration of parking support brake, condition of battery charge and installation of under body plugs.
Hey there, greetings from Slovakia. This is a great video! I just picked up my new Corolla hybrid and checked all the things you are talking about AMD. They did look at me in a funny way, but I am sure they learned something new, as the lady at the dealership forgot to mention the cooler vents for the battery. Apparently, nobody asks about this when they receive their car. So HUGE thank you for this and all other videos that help us uneducated car care nuts to be wiser. May the Lord keep you, bless you and your legacy 🙏👏
I work in logistics and we do this same process for the imported Toyotas that are for rental car companies rather than going to the dealer to be sold. Cool to see it outlined on UA-cam!
Thanks for what you do Richard!
Back in 1992 I worked as a security guard at a place called Joyserv in Jacksonville Florida, where factory-fresh Toyotas from Japan were prepped for dealers. When you mentioned the protective wrap on the white vehicle and it's wheels I was certain that it was shipped from Japan.
Thank you! Never seen a video on the PDS process. Very educational and well presented. I appreciate the transparency allowed by the Toyota dealership, it instills confidence in the two Toyotas in our household. 🏆
Every video of yours is like Christmas morning. Much thanks for your contribution to us Toyota enthusiasts.
I just bought a new 2021 Avalon Limited that I ordered back in March.
I found a package in the trunk with 2 body plugs in it. I called the dealer and was told that they were not important but I could install them if I wanted to! I installed them just like was shown in the video.
I also found 2 parts in a blue bag in the trunk that the dealer didn't have a clue what they were for! I "googled" the part numbers and found out they were insulators for an underbody panal at the front of the car! I will be installing them first chance I get.
Now I'm not sure I can trust the dealer with performing the scheduled service under the free maintenance plan.
Thank you so much for this video!
Just do the service yourself, the dealership’s gonna make a mess of it
Best to find a different dealer, if you do not take to Toyota for servicing you will void your warranty.
Run, don’t walk, to another dealer. This one doesn’t seem to know what customer service is.
If I were you, I would report that dealer to Toyota corporate, BBB, and post the Dealership here so others won’t be taken by them. The dealer insulted your intelligence, and needs a come to Jesus meeting just for starters.
I caught a dealership lying to me when I had a oil change and tire rotation. I mark my tires with pink fingernail polish, and when I inspected the back tires, they were not rotated. Caught them red handed,and service manager told me “ they didn’t mean to “. Also they didn’t tighten the oil filter and next morning there was oil all over my garage floor. I was late to work due to returning to dealership to fix their carelessness shoddy work. AND THEY DONT CARE.
Probably the best video on UA-cam. Very interesting and useful. No wonder I am so pleased with my Toyota. Thank you so much!
This was extremely helpful. Today, we are picking up our made for us, 2021 Toyota Highlander Hybrid. So excited and your video came at the perfect time. Thanks.
Like Burger King! We do it your way! Congrats those are nice automobiles
Lucky you!
Yay, you got a Highlander. Way to go, Debbie. 💪
As I am from Ontario, Canada, we make the Rav4 here and proud to do so. Thanks the the video AMD...
I bought one good job -former canuck
Hi AMD, always enjoy your videos. I have a question regarding the manual Corolla, is there a way to disable the interlock between the parking brake and the driver seat belt via Techstream? I find this annoying that you can't move the car even 1 ft without putting the seat belt on. THANKS
You also make some Lexus models up there you guys are on the ball in Canada keep up the good work.
I have a 2012 Honda Civic made in Canada. So far not one problem for being 8 years old. Honda and Toyota are the best.
I was able to disengage the parking brake on the one in the video just by pressing the brake and clutch then disengaging it. Try that
I bought a 2021 corolla hatch 6 speed manual last march. Absolutely love the car.
I actually bought my vehicle in cash before they got a chance to do the pdi stuff, took several trips back and forth to sort out the features they didn't get a chance to install... Its nice to see what was supposed to be done so I can triple check things
As a Toyota dealer mechanic this is everyone's favourite job as its easy hours. We get an additional 1.5 here in Canada because we install block heaters as part of PDS. The hybrid Siennas are my favourite to do.
It's trash at my particular dealership in California. If you do a PDS, you also have to install a poor man's GPS for a full total of 1.3.
How long does it usually take? My Highlander Hybrid just arrived at the dealer earlier in the day. N someone was inside inspecting. They didnt even know we were buying it. Ours took like 2 hrs. It seemed rushed or was it?
@@minisurfbanana They pay about 1 hour. If you want it done properly. Longer is better. I myself like to make sure everything works, so I literally lose money doing these jobs. I'd rather check for problems before the customer gets the car, rather than after. After costs me more money. I make $0 checking problems customers are concerned about after they bought the car. Wasted 3 hours on a customer car for a strange noise that I could only duplicate 1 in every 30 or so tries. So, I basically lost $100 on one car.
@@minisurfbanana I'd say its reasonable. It depends if it got a block heater installed. If its just a straight up PDI that was a pretty darn good job. That means they even tested the 12v battery which a lot of techs skip. I've had to do a rush PDI in the past, takes me 1.2 run time to complete it including a block heater install so 2 hours is reasonable.
I bought a Corolla built in Canada, had to install block heater myself. Opening was built into motor. Just hard to reach spot.
This is a wonderful video. This is why I love UA-cam
I don’t have a Toyota but your videos are so much teeming with information that I watch them anyway. Heck, you’ve earned a new non-Toyota subscriber in me. Good job and keep the videos coming.
Lol same here!! Have driven Nissan for close to 40 years and will probably switch to Toyota Highlander next. Very impressive suv, though I haven’t had any issues with my 2015 xterra, I think it’s time to go luxury.
Here's what happens behind the scenes? They get marked up with Dealer profit, dealer installed craps, shortage surcharges, doc fees and ridiculous finance rates. Having said that, great video.
I have a 2013 Tundra DC, SR-5. I still have it, 100,000+ miles on it and still drives like new. When I got it it had a very slight pull to the right when driving in a straight line. Could only detect it when I would do a "hands-off" controlled stop. The dealer kept my truck for days adjusting the front-end alignment, only making it worse. I finally told them to reset it to factory spec. and I would live with it, as it was hardly noticeable unless driving and it would slowly drift to the right while driving straight. I checked the tire pressure ( this dealer had the fancy nitrogen-filled tires) and there was as much as a 15 psi difference in tire pressure between the different tires. I corrected the pressure differential and the problem was fixed.
Im from Ireland and i bought a new Ford Focus a few years ago. I noticed the boot lid ( trunk) looked a different colour. It had been repaired and re-painted after it was damaged. The mistake i made was collecting my new car when it was dark, so i didn't spot this on collection. Lesson learned was collect your new car during day light. Good video thanks.
This is a very good and informative video. I doubt if there's any other dealerships that shows in detail how PDI at a dealership Is done. I have in the past bought 3 Toyotas new at different times, this was an eye opener. Welldone keep up the good work👌
As the buyer, when you pick a car note the VIN and before you sign make sure the paperwork matches that VIN and before you drive away, make sure the VIN is correct. I knew someone where the dealer tried to switch cars on him and he caught it.
The more I learn about Toyota , the more I start to understand why they are so reliable.
Fifteen months ago I purchased a used Camry from my local (Ontario, CAN) dealer. As you said, because mechanics get a wee bit of something or other on their boots, my floors in the front had the paper covers and the driver's seat had a plastic cover on it. I had to wait two days longer than what was first told to me because they were having problems with one of their machines needed to undercoat my car. I was given the option to take it as is or wait and get it fresh. I waited. My service was just super and all the staff were wonderful. I know some people seem to have a hard time with some dealers but I seldom do. I believe a lot of it has to do with the client's attitude to start with. Yes, I do find they are a higher price for servicing but I like the idea of Toyota servicing knowledge about my car. I have had a few normal repairs/servicing done and without a doubt my dealer takes so much care with cleanliness , etc. and I have yet to be disappointed with anything. Now, I know every dealer does things differently and maybe I'm just fortunate but at this point I am going to stick with my dealer as they have proven themselves to me. Hope you can find a decent, honest dealer or independent service centre in your area.
Thanks for the video. The tires from our Toyota dealer are always ways over inflated. Test drives will bounce your head off. The only thing the dealerships do when a new Toyota comes in, Is add $3000 to the sticker price or more.
My 1998 Camry-V6 was made in JAPAN.
It’s almost 300000.00 miles…still working good like new.
3 times I changed the tires/ Brakes Pads and Engine Oils and Transmission changed……
I bet the tech that gets to de-wrap these finds it soothing and oddly-satisfying.
It’s fun at first, but eventually you just do it so the detail department supervisor doesn’t bitch at you.
@@patricks.7951 as a customer, I may request to have it left on in the interior on my next new car purchase to fulfill my needs hahahaha
😬😬😬
At the Toyota dealership I work at. Since we live in an Inspection state we do this check once the cars come off the truck. And when they’re sold look them over again for our state mandated Safety/Emissions checks. So we call
It a “Post Delivery Inspection”
I don’t work on them I simply just wash the cars after the techs look them over, but I’ve seen the process now and it’s amazing
God bless you brother
THANK YOU! I just dropped off my brand new 4Runner to get polished.. as they drove it through a drive-thru car wash with 4 miles on it! :'( Love your videos, keep them up, please! Cheers!!!
This is one of your best videos. It fills a gap in customer knowledge. Many thanks!
I bought a brand new 6-speed 2020 Corolla hatchback SE last year. Great car! By the way, I bought it without knowing how to drive it. Dealership delivered it to my home after I wrote the check. It was incredibly easy to learn to drive it, Toyota did a great job at making a manual that's perfect for beginners. And I was someone who thought I'd never learn to drive a manual car. I'm glad I took the risk, it's so much fun to drive! By the way, a few months after I bought the car, my state, Ohio, dropped the front license plate requirement! Instead of worry about plugging the holes in the bumper, I instead found a website where you can buy a custom replica Japanese license plate. I mounted it to my car, and it looks really cool!
@@miteco1 For some reason, UA-cam keeps auto-flagging my replies to you and deleting them. Bummer! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place. I bought two plates from them, one for my Corolla, the other for my Yaris. Both plates have held up very well over the years. I highly recommend them!
@@miteco1 For some reason, UA-cam keeps auto-flagging my replies to you and deleting them. Bummer! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 I repeatedly tried to reply to you, but my comments weren't posting. Very frustrating! Hopefully, this comment will finally stick. Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 Google "custom japanese plates." That's the name of the website. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
@@miteco1 Google "custom japanese plates." That's the name of the site. It should be the first link that pops up. The logo is the back of a white car in front of a red circle. That's how you'll know you're at the right place!
I just bought a 2021 Corolla Hybrid LE in February, up to 68 MPG I am very happy to learn that it came from Japan.
When we picked our 2019 4Runner it was a cold rainy night.The dealership had it parked inside their nice heated garage area so we could look over and they could explain all the features.
I wish I seen this last year when I bought my 2021 tundra, its a great video, im glad toyota stands out among other competitors, keep up the greta videos thanks
11:06 Thank you so much for sharing this! I've seen this after purchase on a new car, and I'm so glad I checked the tire pressure PSI. Everything included in this video is so beneficial and informative!
Car care nut you do a phenomenal job I have been driving a toyota for 23 years on my second corolla had a 92 5speed parked it at 412000 had original engine and transmission I am now on a 2005 corolla 5 speed with around 360k still going strong and I pull a 5x8 utility trailer with both thanks so much for sharing your expertise and knowledge
Most hybrids from Toyota are Made in Japan. That wrap guard is to protect from the sea salt where these vehicles are stored at the docks. Saw this in Italy when hundreds of Dodge Journeys (rebadged Fiats) were being offloaded.
Fiat Freemont.
thank you very much. I just got a 2021 Taco 3 or 4 wks ago and was gifting a "blue driver" OBD reader that works with an app on smart phones to my second cousin who I was visiting and his birthday was coming up, in showing him how it worked I put it on my brand new taco and there was a bunch of codes. The truck was working fine and I figured I would ask the dealer when I went in for the first oil change. Now I know, the short pin, and I hope that oversight is not indicative of other short cuts and or other oversights by someone not taking his job seriously.
I worked at an Enterprise and he's absolutely right about the plugs. every single Toyota that we have had in our fleet has the plugs in the glove box or in the spare tire compartment unopened. I would never buy a Toyota or any vehicle from a rental place unless you wanna deal with rust.
Why would a fleet car not go thru PDS at the dealer?
They get delivered to the fleet or rental co direct most times .
@@mtnbiker014 presold in bulk would not need dealer middleman. One time I got a car from budget with like 3 or 7 miles. or 12. Something very ridiculous. But it was clear and obvious no test drive or pre-anything was done. I think the plastic was still on the carpet and the floormats still in the trunk. The door and hood plastic was pulled off however. It was a silver car so the white would be too obvious.
if the body plugs were not used, can insects or rodents get into the car?!
2022 Corolla Hybrid SX Sedan (Australia) GOOD NEWS: As we are in Lockdown the kind dealer delivered my car to my home 45 miles away from dealership. Thanks to your video I checked for lower front bumper damage (none) body plugs were installed, and steering wheel was centered. BAD NEWS: Those 45 miles are mostly on a major 70MPH highway and PDS did not catch tire pressure which was 60+ PSI all around - Lucky no blowouts.
Awesome video. I have never thought about the PDI/PDS process before. Now I know what to look for before I sign the papers. Keep the videos coming!
I drove one of those Corolla hatchbacks last week, and I love the crazy thing. It was an XSE, so it had everything. Nice.
AMD, thanks for the behind-the-scenes look at the PDS. The quiz answers - The VIN starting with "J" came from Japan and the VIN starting with "2" came from Canada.
That’s right
4 or 5 comes from the states & 3 comes from Mexico
You are a LUCKY DUCK if you get a J-Vin Toyota nowadays. Most aren't made in Japan anymore.
@@rorycalhoun1126 The entire 4Runner production is still in Japan so you can get one that way.
@moose354 Correct, I've just noticed that normal combustion engine TOYOTA CARS are very few made in Japan now.
The Corolla came from Japan for sure!! I am a Toyota maniac too!! I have a RAV4 2006, a Starlet 1996 and a Prius C (AQUA) 2015. I also had a Corolla 2001 and an Auris 2007 which I sold. I love your channel and I frequently watch your videos!! Excellent job. Keep posting!!!
I call Friday "gravy day" at work. I get to do PDI on Toyotas. Of course right now, we only do maybe 1 or 2 because that's all that can come in during the week. Doing PDI on Toyotas is a time consuming but easy process. The same goes when I do PDI on Fords from Oakville Canada, hardly any issues and it's just the standard checklist. If it comes from Louisville (Escape) or Chicago (Explorer), I always get my tools and coffee ready because it's going to be a long day.
Wow that’s sad on those last 2
To the person who bought that manual Corolla Hatchback, I salute you. My country and neighbouring countries only get the sedan with the old 1.8l engine hooked up to the old CVT, no 2.0l Dynamic Force engine, no Direct Shift CVT and no 6 speed manual with the iMT.
What a quality video series and spokesperson .
Yes he's always got good info, just subbed your channel speaking of good 🙏🏼
Corrollas were used to be built in TMMc, in Cambridge, ON, Canada. But a coupe of years ago, the Corolla production moved to Mexico. RAV4 is built in TMMC, Woodstock, ON, Canada. I had the pleasure of having access to both factories in Canada! World class! In fact, TMMC is the only Lexus plant outside of Japan! That tells you of quality and workmanship of our TMMC. Blessing to you and all the watchers. Enjoy your videos very much.
I just got a RAV4 Prime a few months ago. It was perfect at delivery. I did discover the vibrating outside mirrors but the dealer took care of it (there is a TSB for that issue). I do think Toyota takes quality very seriously.
Great to know! My wife’s new RAV4 has mirrors vibrating too. I’ll be calling the dealer
Congratulations! Wow!
@@jonerikgreene1175 Tell the dealer about this TSB: T-SB-0079-20 - Outer Rear View Mirror Vibration
Pp]p]
@@jonerikgreene1175 00
My Toyota Dealership said you are a very LUCKY Customer if you can get a J-Vin made Toyota nowadays as most aren't made there anymore.
Wonderful video. I would like to see more technicians like you. Thank you AMD.
In Canada they assemble every trim level of Rav4s, gas or hybrid models. The Rav4 Prime is the only Rav4 model imported into Canada (from Japan). Some Canadian assembled Rav4s are exported to the USA but most Rav4s sold in the US are assembled in Georgetown Kentucky. My Rav4 XSE hybrid was assembled in Woodstock Ontario and the quality is flawless. I owned 3 Honda Civics from 1991 to 2009 assembled in Canada and were great vehicles and I put countless miles commuting back & forth to work in southern Ontario. I also had a 2019 Honda Insight before my new Rav4 hybrid and it was assembled in Greensburg Indiana. It also had flawless quality. I loved that car but after a couple years I really wanted an SUV hybrid & Toyota had the best one in my books. The Corolla in this video was assembled in Japan but Toyota has a plant in Cambridge Ontario that assembles Corollas for the Canadian market. All other Toyota models imported into Canada I didn't mention are assembled in the USA (Venza, Prius, Camry, Avalon, C-HR, GR Supra, Highlander, Sienna, Tacoma and Tundra).
A big thank you to the mechanics that build these cars.
This brings me back to 1989-1994 when i worked for Suzuki and Toyota,Suzuki was worse....as in the were like hard wax sealer/protector over the paintwork,had a tin of wax remover,but it was such hard work removing it.Had to fit the spare wheel holder and spare wheel on the 4x4 Suzuki Vitaras & rear seat belts! Loved peeling of the plastic off the body/paint....lovely feeling.The smell of new cars is sublime.
Hi! I bought my Prius Saturday! My first Toyota! It’s beautiful and I love it!
Happy trails.
Hope you love your new Prius as much as I love mine!
It's like you knew I needed this video! I bought a new C-HR Hybrid, it's on its way from the factory and I'm expecting to pick it up in a week or two. It arrived in the final port by ship 3 days ago, now it just needs to arrive by truck to the dealership. 😊
@@EpicDrew15 Wow, yikes! I was planning to check the car anyway, but thanks for the heads-up! Which port did yours come from btw?
6:27 last year i just bought a used Corolla 1999 4ZZ-FE engine saloon model ZZE111L-AEMDKW with only 56k kms, and i have seen that bag in the glove box wondering what it was, now i know that the official Toyota Dealer had to put them in place, what i did... 21 years later :)
Excellent! Had my full attention the entire time. Please make similar ‘inside scoop’ videos
Excellent channel - In watching I was educated about the underbody plugs that have to be installed pre-delivery.
Before getting behind the wheel I did as many of the checks you suggested and in the glovebox I found a plastic pack containing 2 underbody plugs - remembering what you had shown, I queried this with the sales person - he went and got a service technician who on checking under the car, apologized profusely, then installed the plugs - Without your advice, I wouldn’t have known what these were nor would I likely have queried this with the dealership - you’ve possibly saved me some future grief - thank you 😊
AMD is the best representative Toyota has as he inspires confidence in their product, in today’s world unfortunately to many shortcuts are taken. I have been trying to buy a new Toyota for awhile and supply issues have prevented this. I have had an Avalon, Camry, Prius, Corolla and currently RAV4. Had Zero issues with any of them. However the dealership’s in my area do not inspire me as having the integrity of AMD. Great Job.
I ALWAYS ENJOY EVERY VIDEO BUT THIS ONE WAS OUTSTANDING
Corolla was made in Japan. I know cause i have a '21 Corolla sedan that i special ordered last Sept. Toyota in all its wisdom decided to make an already sold vehicle in Japan versus Mississippi. Took 13 weeks to get to Cincinnati, and it had to come through Chicago,where it was put on a truck. Then in checking over the car myself, found all 4 of my tires close to 60psi,and under the hood i noticed no cover on the fuse box. Lucky for dealer the tech had put it in a small depression on the core support, so closing hood didnt break it.
When I was working as a service tech at Toyota we had a new Tacoma that the front cv axle was missing the tripod joint. The axle boot was still intact but there was never a joint installed inside the axle cup. Was one of the craziest things I had seen on a brand new Toyota.
Thank you so much! We just ordered a Sienna and it’s coming in 6-12 months, and now I know what to check when we pick up the van.
Corolla hatch is made in Japan. Rav4 is made in Canada. Most toyota's sold in us are now made in north America, but the hatch is one general exception I do know of, I'm sure there are others.
4Runners are made in Japan
You will love it. We have an 2011 and it still drives like new. It still gets 53 mpg on a trip. It is awesome and has never had the first repair, only maintenance.
Soooo rear sway bar bolts on a corolla 2021 took 3/4 of a turn to tight them to fix a rear knock that was found by a technician at the dealer like your self by observing a clean place around the screw and figure the bolt was moving a bit. He was blown away that this happened and i was very thankfull for him fixing that. Also he was at a different dealership than the one purchased first could not fix it and that was my 5th visit!!!, first front plastic part/rubber sway mounts replaced with just rubber, power steering rack replaced and finally the rear bolts thingy. All good now life is great but my first experience with toyota not so great......anyway i guess i am unlucky or QC needs to step up a bit. Car was built at UK......Again great info! love your passion AMD!! Thank You!!
I’m a few weeks away now from collecting my new RAV4 hybrid from dealership. It actually arrived in a Melbourne by ship yesterday.
This video was fascinating in order to watch the process. This will be my 4th brand new car and I’ve always wondered.
I can share that my Aussie RAV4 was made in Japan though.
@@guzi965
Casper is amazing to drive; the most comfortable car I’ve owned so far.
I feel fortunate that my waiting time was 4.5 months.
Casper was definitely worth waiting for.
The Lord’s blessing to you, Ahmed. Thank you for your service.
One piece of advice for buying a new car, even a Toyota: Inspect the car during your discussion and negotiations and note any issues such as paint blemishes, scratches (especially in plastic), dings etc. during daylight, on a bright sunny day outdoors. If you find any, find a different car if you are OCD or make it part of your negotiation. You will be surprised what you find. Most minor flaws can be buffed out, but some require a paint shop or new part, reject those cars for new car purchase. Once a car goes to a paint shop, its never like new.
Nowadays, this isn't possible even with used cars. If there is a car sitting on the lot, the dealers will sell it to whoever is willing to sign the paper and pay the deposit right away.
"on a bright sunny day outdoors" Yes, however, want to see defects in paint and body? Florescent lights show it all and more.
And as soon as you take the vehicle never take it back to a dealership for a service, except for warranty work, because any licenced mechanic with the right equipment and computer.scan tool can perform servicing and at a .. It will not void any new car warranty. Dealerships make their money from servicing, and it is inflated costs. Warranties are not voided if an owner elects to use an independent mechanic for regular servicing. and as long as the servicing is done on time, even with non genuine parts, that are "fit for service", the manufacturers warranty legally applies and the dealership must perform the warranty work, even if they do not do the logbook servicing.
@@jeffjiegao In the past prior to Chip shortages, when I called the dealership for a new car, I asked "How much is your best price?", now "Do you have a stock?"
It's great to see the process. But he did say Toyota pays for the inspection. He showed that the floor matts came with the car. But the dealer charges for floor matts and a prep fee that runs 100s of dollars. Great video, keep it up.
Thanks for another great video! Just bought a Prius on Wednesday and loving the mpg
Hope you love your Prius as much as I love mine.
Congrats those are great
I bought a new 2021 tacoma and the transmission was not PDI. Drove it 1,400 miles and started whining. It was 1.5 quarts low from the factory. I believe the PDI for the techs states the transmission fluid is to be checked and it wasn't. They ended up installing a new transmission. Good video!
Thank you for thr behind the scenes, CCN! You are a blessing to all of us! 😇🙏🇨🇦
I thought the hybrids were made in Japan and were surprised that the corolla was the one that was made there 😀
Made the Lord bless you and keep you! ✌️
I love this video! Thanks Car Care Nut!!! I'm supposed to pick up my new Toyota Sienna Thursday and the way the dealerships move here in NY, I just hope and pray that all the checks are done and done right (rather than "here's the car, call the buyer, bye bye car and new owner!). I'm definitely hoping for a test drive and time to check out a bunch of stuff you mentioned. The salesman already said i'd be getting it with 6 miles on it. I guess that's the test drive? Fingers crossed and mighty excited, thanks for the tips!!!
Great video with lots of useful information. Where this can all come undone is accessories especially on off road vehicles. While generally the dealer will fit genuine accessories the after market ones are usually fitted off site. So here in Australia you might want a uhf radio, bull bar, spot lights ect all fitted before taking delivery of the car and normally the dealership will send the car out to have this stuff done. While the manufacturers take a lot of trouble to eliminate rattles and squeaks the after market guys generally don’t. I have seen some terrible fitting of accessories both outside the car and behind the dash. Bolts missing, broken clips, clips missing, interior trim panels cracked and damaged mounting clips. I went to remove a trim panel once after having an accessory fitted only to find the installer had broken the mounting clips and instead of repairing the part he had just used hot glue to hold it on. I have seen a lot worse though. Cheers Stuart 🇦🇺
A week after I bought my corolla SE i checked my 18's and all 4 tires were 39psi cold. I set to 33 front 30 rear as per the decal on the door jam. Now I gotta go check if I got those 2 plugs. Another great video Sir
Dear Car Care Nut, I cannot thank you enough for your informative videos, especially this one. I took delivery of my brand new Toyota RAV4 today. You’ll never guess what was in the glove compartment: The underbody plugs! I immediately brought it up to the dealership, and they had a technician install them (he was appalled that the step had been missed). I honestly believe that you saved me from having rust and corrosion problems down the road. Discovering this with only 11 miles on the vehicle was crucial. As a non-mechanical person, I never would have known about this without watching your video. I also found your video about breaking-in the vehicle to be invaluable. Thank you, thank you, thank you!!!
I want to thank you and other Toyota experts sharing your knowledge with us. Ive done all my research and the perfect Toyota for me doesn't exist . If it did , it would be a Toyota Highlander Hybrid XSE 2022
This was a great informative behind the scene video which I enjoyed.
How awesome that you picked a 2021 Corolla Hatchback 6-speed! That's my car, I just bought it in March here in Tampa. Btw, got a great deal under 23k out the door price from Courtesy Toyota. I love it and made in Japan too!
Thank you very much, great video. I will take delivery of my new Yaris 1.5 Hybrid today, so nice timing ^^.
Congratulations on your excellent choice. Did you also consider the Yaris Cross? Sadly, we don't have the Yaris here anymore.
@@rightlanehog3151 Thank you very much =) its so great to drive and i love the head up display. I didnt consider the cross because im not so much into SUVs and Crossovers ^^
Waiting myself for my 2021 Corolla. I hope that my mech will be in that 99%.
I've been digging through your different videos and learned a lot. Thank you for the hard work
How many techs start off with the list, but later skip all the things they have never found and move on.
Since everybody’s on camera and they’re getting paid to do a certain thing, I don’t think it’s as many as you think.💪🏼💪🏼💪🏼
Thanks for this video. I just ordered my new 2023 Camry Hybrid and will test drive and inspect before taking delivery.
Thank you for the excellent video. I am from Finland and I consider the Toyotas to be of very high quality products in most cases. Seeing the underside of the car makes me wonder if additional underside protection would be needed in certain market areas, i.e. a protective sprayed coating on top of the factory-painted unprotected areas. At least in Finland, salt (+sand) is sprayed on the road surfaces during winter time. They can be ruthless to the metal surfaces, no matter which car brand.
Same here living in Salt Lake City, Utah in USA. They spray salt on the icy roads in winter months. So an undercar coating is always recommended to drive in the harsh condition.
Good video as always! I just bought a 2023 tacoma TRD OR, and noticed a rattle after leaving the dealer. It sounded like something was loose/rolling around in door panel or top of dash. I brought it back to the dealer, and they pulled the top air vent plate and found a 10 mm bolt that was left behind during the build. I never have had that sort of thing happen with any of my Toyota's. Weird to say the least. I am just glad they didn't have to pull the whole dash off or apart. Other wise the truck seems very solid and tight much more so then the 17 that I previously owned.
Very different video from the usual ..thank you sir
My 2021 Camry hybrid Le was manufactured in Georgetown Kentucky on May 10th, arrived at the dealership on the 19th I bought it on the 20th. I didn't have the freedom of choosing a color because it was the only Camry with lithium ion battery that came with cold weather package, heated seats heated mirrors and blind spot monitor. Actually it was the only Le in the whole state that is offered as new with the cold weather package. So I got the heated seats without paying for any other unnecessary money wasting bills and whistles like moonroof or upgraded radio or wireless charger.
Thanks for this interesting information. it's unbelievable how little most of us know about our car..
I had been researching a lot, for my 1st car and now i know what brand i will go to... thanks!
Great idea for a video. I'd be curious about the same inspection process with a trade-in vehicle before it goes out for sale.
Me, too! I traded in my 2005 Tacoma for a 2014 Tundra and the Toyota mechanic at the dealership spent about 2 hours with the Tacoma before they made me a very generous trade-in offer!! (Both trucks are amazing....ZERO issues with either.)
I just purchased a brand new 2023 Corolla SE. Cool to see what happens before the customer gets it. I actually purchased a very well used Prius the day before. Got it home and looked at the service history and found it was recommended by the dealerships mechanic to have the engine replaced due to bad head gasket. Not sure how it made it on the lot and I don't care. They bought it back no questions asked when I offered to buy a new car instead. I also bought the extended warranty for the term of the loan. 84 months FFS! They're going to be a 20 year loan before too long unless we get some sort of dollar squish that brings things back to normal. Thanks for the great videos. Ill also be taking it in for a break in around 1200 miles. They said no break in but Ive seen your videos and I thought 10k was weird
84 month loan and you paid for a warranty? Boy, the finance dept saw you coming from a mile away!
AMD, Thank you for the info and keep up the great work! I did indeed find that the tire pressure was 50 psi all around on my new 2022 Corolla Hatchback. Easy fix of course. This video was super helpful in that it called my attention to items I would not have ordinarily checked as a new car buyer.
Thanks. This video was helpful. I just bought a 22 Corolla SE and the dealer was the 1% you talked about. I don’t think they did PDS at all. Tires were overinflated, wiper fluid was empty and body plugs were in the glove box. Unfortunately I didn’t realize this until after delivery. I will definitely bring up my disappointment to this dealer.
Great video. Unfortunately in the real world, not all dealers take them seriously. I just took delivery on a new 1/2 ton and on my first drive as the owner I discovered a noticeable vibration and over 55 lbs of air in the tires.
Same on my new Mazda CX-5. 53 lbs of air
I had 44psi in my Highlander hybrid on delivery that went up to 47psi in the LA heat wasn’t very happy.
I bought a new 2023 Camry SE with 5 miles on the odometer and the tire pressures that were supposed to be set at 35 instead ranged from 47-49!
I live in Adelaide South Australia. The dealership who delivered my new 2019 RAV4 ‘Edge’ didn’t deflate my tyres, centre my steering wheel. Makes me wonder what else they didn’t do. Also charged dealer delivery of over $2,000. Thank You for your in depth information on the proper process.
So the hatch is made in Japan and fun fact is that the VIN for the hatchbacks has a "J" for their first number indicating it was made in Japan
My '12 Sienna XLE came with a few body plugs in the glove box - I always wondered what those were. Now I know! I traded that car in '18 with 60k on it - hopefully the dealer put them back on!