Is Samsung locking down 3rd party repairs? Galaxy S20 Teardown and Repair Assessment
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- Опубліковано 27 лис 2020
- How does Samsungs latest flagship hold up to repairs?
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Whats a phone you would like to see me teardown and assess?
Galaxy z flip
One Plus 8T
Samsung Galaxy A51 would be neat.
Mi 10 Ultra, the version with the back outlining the internals.
Any flipping or foldable phone
Glad to see this cleared up and that these phones seem very repairable.
Infact they made it more repairable by Modifying the Charging Port.
@@mokujin4076 this is fact
Samsung isn't stupid or greedy
@@ShinkuGouki Samsung also has a hand in much more markets than Apple. Repairability is a pro of the Android platform (typically) and they stand to make more money by playing to this market since they already have a core audience for their products that appreciates the repairability.
Twar
Just got my S20+ today, happy to see that Samsung still supports 3rd party repairs like this. When you pay for a phone, you should be able to use it and repair it however you see fit.
Ayee good choice. I have the same phone. The cameras are soo good 👍👍
Now if they could do the same with software only reason I stay with Apple I can afford to just stay in warranty
@@matt2m they extended software updates to 3 years which is already pretty good
@@julian5857 isn't that only for the note 20 and note 20 ultra?
I will NEVER buy anything iPhone 12 and up due to Apple killing 3rd party support, they are becoming worse and worse every day.
If the charging port on any phone becomes unreplaceable, we riot. Charging ports take up so much physical abuse
Mine is about to be replaced on Samsung Galaxy J7 works very hardly
@@xabhax Anyone who doesn't have a wireless charger, or for any other handful of reasons...?
@Matthew Kessler
Me.
@@xabhax you don’t represent the entire world, mate.
You know that wireless charging is like... 30% slower?
Hugh is the kind of guy to tear down a whole phone before removing the protective plastic
Maybe he wants to sell them.
@@kevinshah527 "Unused second hand Samsung S20 Brand new never open".
@@nezunish-898 "unused virgin Samsung S20 only destroyed guts once open box"
iPhone 12: Do it by Apple
S20: Do it by yourself
Basically
No matter what tho iPhone and android will always be good to me it’s just what you decide to get that year/generation
@@Executivebird That's not the point of this post or video.
@@e39purist89 Then I’m not talking to you
@@e39purist89 so what? May have been irrelevant but it doesn’t really matter
I do love these kinds of videos, no one else seems to consider repairability! Thank you hugh!
Samsung is miles ahead of apple at the moment. Just look at this flawless engineering. Very clean placement of the modules, no countless metal plates to guard cables. Very impressive.
I should point out that while some other channels do definitely consider reparability to an extent I've never seen a channel that goes so in depth in testing the reparability, most seem to concentrate on specs, if they mention reparability at all.
With screws the same length and head type it’s as thought the phone wasn’t engineered by psychopaths (Apple).
Exactly.
Not to defend Apple in any way because I absolutely hate that brand, but different types of screws are not necessarily linked to the design by the brand. Parts are manufactured and put together all over the world, and I dont think the different factories talk to each other about what screw size to choose. One factory uses a smaller one bc it fits better, and the next one might use bigger screws bc they are easier to take out and so on. So its possible that Apple didnt plan this mess, but I think they purposely didnt do anything against because they probably could have told each factory what screws to use.
In the end, Apple mightnot have designed it that way, but they definetly didnt do anything to prevent it.
And atleast the new Samsung's can be repaired by us samsung users or 3rd parties. Unlike apple
@@Chrispack93 B R U H
@@Chrispack93 not sure if it's done with phones but on some laptops i've seen a printout (on metal or plastic) what kind of screw should be there. If the screws get mixed up in the assembly process or are different length from the factory (beyond the tolerances that everyone uses) then that would prove that iphones aee all marketing and none quality.
I have a *50 point English project* that is due, but this seemed more important.
Same but mine is about planned obsolescence so I’ll calll this research
I have a pending suicide attempt but this seemed more important.
@@01harshit Not sure if you’re serious, but if you are it’s not worth it.
This is more important. The idea of large companies forcing you to spend more money on them and lying about it with “recycling” is bad
@@01harshit Please don't, suicide is never worth it.
Apple: 2 screws different heads
Samsung: 70 screws all same head
Apple : locking down all 20 screws to stop third party repair
Samsung : all 70 screws same, not locked, and buyable from anywhere
Samsung: Using more screws to make components coming loose inside the phone from vibration much less likely.
It's almost as if they engineered a phone to reduce the amount of e-waste it generates, unlike Apple.
Lol saving the environment by not including charging brick
@@incisive1896 not including a phone would save the environment more
@@HoangNguyen-ej4wb dont give apple any idea
Samsung is miles ahead of apple at the moment. Just look at this flawless engineering. Very clean placement of the modules, no countless metal plates to guard cables. Very impressive.
Yeah no they aren't
They put an inferior processor "exynos" in and sell it to certain other markets including Australia and the UK for the same price as the one with the better Snapdragon processor
At least apple doesn't short-change certain markets with a shitty processor for a flagship price
@@nicko9799
Ooga booga me like change topic for no reason
@@nicko9799 What the hell does Exynos processors have to do with repair?
Not miles but decades
@@Random22 Exynos isn't flawless engineering, which is why it's dragged here. I have an Exynos S10+ and I can confirm. Overheating, throttling, battery drain, stuttering etc.
Geez I was always curious what was inside the S20. I got my answer here. I am glad you got the skills here Hugh. Always fun to see your success process. Nice work!
Well it looks like the "technician" may be an Apple fanboy, a liar or a very incompetent "technician".
Probably all of the above!
Answer: All of the above
@@e39purist89 I said that already.
The fact that he didn't know about the temp sensor is worrying
Just an incompetent technician. Not sure what an Apple fanboy would get out of making up this lie since they aren't Apple themselves.
Hugh Jeffreys: apple fan boys myth buster!
Nice review, good to see that the Galaxy S series isn't paired down in any way!
Can you do the same assessment on the A51? The A51 seems to be a very good mid range phone and is very popular.
Omg!! Hugh gave you a heart
He should do the A71 as well
Im looking at the A series, its something very few people pay attention to but not everyone can spend $300+ on a phone.
S20 Ultra is paired down!
I think A51 has serialized the fingerprint scanner with the screen. The fingerprint scanner won't be working if you change the screen.
Funny how I just bought one of these... and now you post this!
Really glad to see Samsung hasnt followed Apple's path of errors.
Let's hope the s21 promises that
@@addedpole Yeah, I was going to buy an S10 as it has a headphone jack over an S20, but after seeing both of his teardowns on those phones, I'm torn. The S10 does a lot worse in reparability.
@User Things wear out. My S8 has never been dropped, but its a 4 year old phone that gets used every single day. I had to replace the battery. If I'd had a similar era iPhone I'd have been shafted.
but they did with the S20 Ultra, same problems as with iPhone 12....
@@harrison00xXx Yeah the only source I'm seeing for that is the same guy the this vide just debunked. I'm calling BS on that claim given what this vid shows.
Who needs Zack when we have this Aussie wallaby doing unboxings and proper teardowns.
We still need him for the scratch and bend test
@@shaheerburney398 no we don’t, Zack is not the be all and end all of teardowns, and this is what I don’t understand about the UA-cam mobile phone community. It’s just a teardown which any of these big UA-camrs can do from Hugh and ifixit, to MKBHD, Arun of MrWhoseTheBoss, EAP, TechNick, even Unbox Therapy and Linus Tech Tips could do it and cannibalise Zack’s channel and views.
Most of them have the kits and ability to get Mohs picks easily, most of them post videos of and clearly obtain new phones far earlier than Zack does, why haven’t I seen any of them do it?
@@darthraider450 some people just have preferences dude damn Chile
@@darthraider450 Still love Zack you can’t change my opinion
@@shaheerburney398 ok, but that’s not the point I was making. I’m not belittling the content, but just presenting an observation that from what I’ve seen for the past few years on UA-cam, Zack has this teardown video market all to himself and I’m surprised that nobody else has tried to do the same thing.
Usually on UA-cam when there’s a genre of video that has the potential to gain millions of views and ad revenue, plenty of channels try to replicate said genres to get traffic and ad revenue to their own channels.
Keep these coming, Hugh. Very useful for small scale repair techs like myself. Cheers!
Keep em coming Hugh, we love this content
I’m so glad 😃 I want to get a Samsung for my next phone my upgrade from my current apple is definitely not going to be another Apple.
I had my S20+'s display replaced back in June, due to dropping it while riding my my bike. I'm glad the repair went well, but I expected that when I paid $250 for the repair.
Almost triple that price to replace the 12 pro max
@@itechtalk03 am sorry but who asked
@@anti4107 am sorry but why are you reading that if no one asked?
@@itechtalk03 yeah .
let's talk about the back panel then in that case...
@@aee_2137 idk
Always enjoyed your videos man, keep up the good work 🔥
This channel keeps on getting better and better
To those who brought this over the iPhone, cherish the headphones and charge like never before 😂😂😂
Lmao true the Samsung has twice the ram but iPhone beat it in speed test by a longshot but both are really good just up to what your ready to gain and lose
Executivebird yeah I like the iPhone because of the speed and optimization but Samsung is not bad either it’s just my preference
With nearly 3500 hours of on screen and 400 charging cycles the S20+ is my best phone to date. There is no discernable battery loss or screen dimming.
Robert Polkamp I’ve had my iPhone for 2 years and I’ve put heavy use and haven’t replaced a thing
@@TheBusFoamer It's not just about you. Many people may drop their iPhones and break a component. Apple charging 300 usd for a screen replacement is NOT OK in any way whatsover
What are your opinions on the durability of the pixel 5?
Yes!! perfect timing
@Hugh Jeffreys
As a Samsung Care tech I can promise you and rest assure you heating the back glass on your heat plate and reapplying the back glass and pressing the device will seal the device water tight. As there are times rework kits are not available this method has been used in multiple shops. Your backglass adhesive still looked completely intact.
Apple:
"SeCuRiTy"
After "some" issues with a certain Samsung.
*shows the Note 7*
Lmao 😂😂😂😂😂😂
🔥🔥🔥
On fire🔥🔥🔥😂
Some of Samsung’s devices might be better than apple.
But the note 7 explosive battery is worst than the iPhone 6 bendgate issue
@@8834 what do you mean? A Note 7 was a really easy to carry bomb which no one suspected on a plane. Way better than a phone which can be bent easily.
Hugh, glad to see you start working on new devices, it's nice bonus.
Personally I prefer seeing wrecked devices being turned new or functional.
Smooth as always mate.. love from Malaysia 🇲🇾
Was literally just watching the iPhone 12 video. Nice
Awesome find! Glad it isn't serialized as I initially thought. I've taken the video down as I obviously didn't test far enough. From what I've looked into, it appears to be an issue with EU phone parts and US phones. Definitely wasn't a connection issue, I've been doing this for enough time to check those first.
You're so bad at this lmao
great to see that you found the issues and the real causes of the phone in the instagram video
I'm excited to see your assessment of the Samsung A-series phones (I have a A30 myself). Thank you and subscribed!
This makes me like Samsung so much more!
What do you think of France’s new repairability score scheme
WOW, thank you so much for this video. you made it just in a right moment. I am doing a DIY repair of my S20 Ultra. USB, LCD and Audio modules died after fall, so it was very useful to know that i can order them and repair the phone by myself!
Thank you for this amazing insight. Really appreciate your work.
The Technician needs to see this video..Hugh just blew him out the water.
Think the guy changed his Instagram handle
“So JerryRigEverything didn’t do this. So i will”
Yep, you're the real investigative smartphone debunker we needed...!
Best new series.. please more of this
At least we got a "free" charger with a "free" airphones with the s20
Unfortunately, now that Apple is doing it so will other companies. Sucks man.
This is coming from an Apple fan boy, I love how Samsung’s phones are built on the inside because their fun to work on
Hugh Getting fancy with these unboxings
I love your videos Hugh! You have taught me a lot!
Maybe one more thing you need to keep in mind when swapping these things: Often some of the most random components between a Snapdragon SoC Samsung and an Exynos SoC Samsung can be different! So be careful about the differences there.
Samsung is also known to use 2 different manufacturers for the camera modules for some models of their device - mixing those up will result in a Camera failed message!
For some models though, replacing the fingerprint sensor might require a factory reset due to software glitch.
Snapdragon vs exyons will the part work?..With Different models number?..snapdragon part to exyons.
Yes, I would like to see this
Wow... Such professionalism is truly amazing
thank you very much. your work is excellent!!! thank you very much!
#RightToRepair!
Bruh, Iphone is easy to repair
@@PS-ub8st not anymore
@@PS-ub8st is this sarcasm?😅
That moment when you are so early, the closed captions are not available.
@Black Cash subtitles
Keep it up hugh, been my inspiration for years and will always be
I have no technical abilities. But I admire your skills and generosity in sharing your work.
I'm watching on my Galaxy S20 FE. This has given me great confidence that I can repair anything in my device once that part stops working
Great choice
Plastic: you will get to know my price when your glass back panel breaks.
Metal: Hell yeah.
Good to see other brands on your channel.👍🏼
One great tip for easily separating the glue while you are prying it with a pick is to put a drop or two of isopropyl alcohol on the part of a pick that is at the entrance of the phone and the alcohol will dissolve the glue almost instantly. Just don't pry it too hard or too quickly so that the LCD or the back cover doesn't crack.
The amount of times iv had to fix someone's phone because they have taken it to a repair shop and them not knowing what there doing is shocking.
Looks like another liar has been caught. I've never understood why you'd lie when countering evidence is available to the masses on a store shelf.
The technician didn't lie. He's just bad at his job. Hugh Jeffreys explained how at the end of the video.
Actually In a comment above the guy mentioned it was because there was a difference between US and EU parts which makes sense since samsung puts shitty exynos processor in EU markets and snapdragon processor in US market
@@nicko9799 Except that that isn't why. Serialized parts and region do often link together. I don't remember the exact reason why every OEM keeps different serial codes for different places, but it doesn't have to do with they horrid 990.
@@nicko9799 But it's not Samsung's problem if you replace your Snapdragon with shtty Exynos or vice versa. It's like putting incompatible processor on your motherboard then complaining when your system fail to post.
Love a video for the note 3 signal upgrade, problem solving! :)
great content Hugh, thank you!
That guys instagram and socials are now impossible to find. Isn't that unusual.
Having the same screws, the company reduces manufacturing time, and costs.
love it.
do u know of any glass screen protectors for the new phones with the adhesive / gell /glue that is the entire screen and not just the edges and fingerprint scanner
sorry if im confusing
If Andy Rubin had made the parts of the Essential PH-1 more modular like the S20 and other phones; it would make Mobile repair less of a hassle. Great video, Hugh 👌🏾
Just wondering what adhesive would recommend
@Sam Howarth most of the adhesive templates are useless but was wondering about the b7000
You can either use T7000 or B7000 if precut adhesives aren't available. Used it on my old S7 edge.
@@therealdaniboi thanks think ill try it i only fix them as hobbies it gives me something to do
As for your samsung repair video that tiny bit falls out of the sim release lol
What a joke of a technician that guy is on Instagram lol
this is awesome thank you!!!!
Good video, note to your last comment about the A-series, I've replaced some and the biggest issue I had was with the plastic frame breaking easily. P.s any discount codes for heat plates?
When samsung lock components I will start buying another brand
Not anytime soon..
No one:
Absolutely no one:
Hugh: *lets jerryrig the s20*
But he didn’t say scratches at level 6 with deeper grooves at level 7
"A" series from 2019/2020 has a lot pf electronics problem, pcbs are somehow soft and it is really easy to tear any connector, camera, main boars, sub board. A40 and A50 are known for this. So, people who do repair "a" series can assume it is related to serialisation of parts and pairing with board, but actually is caused by bad quality of boards...
Also, I would recommend to put back that back glass, with same adhesive, put it on heater for few minutes (80 degrees Celsius), put some pressure on it until it cools down and good as new!
Keep it up
If you reheat the backplate for about 5-8 minutes on the heatpad on 80 Degrees. then put some pressure on the phone, you dont need to add the new adhesive due to the old are heated the first time they get added in factory. it will help to make it stuck forever. you can wrap the phone in somehting soft so it would not get damaged and then put something heavier on it to help even out the pressure. hope this helps. :)
Apple be like:
Is Samsung paying this person 😂
Well done dude , it’s great to see 👍
When I replaced the battery on my old S9, I didn't connect the wireless charging and it was actually charging (through cable of course). This may have been just on my device, however, I strongly recommend plugging the wireless charging back in as it may not charge properly or may damage the device
Something important to mention is that Samsung phones since at least the S6 record battery usage data on the motherboard - the ASOC and Charge cycle data. It does not get reset when replacing the battery, and only autorised samsung repair centers can do such a procedure. They replace the battery and reset the "Discharge counter" as well as the ASOC value (they reset it to 100 so i assume it's the battery wear indicator). Not doing the reset can result in the replacement battery (even an original one) to behave either a bit worse or just as bad as the old battery. I learned this the hard way with my phone.
Now there is a possibility of modifying these values if you have root acces, but with samsungs that means tripping knox warranty bit - essentially loosing some functionality like secure folder etc. Samsung uses either their GSPN network tool or the "Galaxy Must" tool to recalibrate the phones. Using the must tool you can recalibrate the battery, fingerprint sensor, hall sensor, light sensor, proximity sensor, grip sensor etc. Unfortunately the program is near impossible to find, and even if you can fing it, it requires connection to samsungs network, along with logins, which are simply impossible to get.
Great job thanks👌🏻
this guy is the best
thank you
Great video. Thanks for doing this. You've mentioned the non-charging issue mentioned by someone on Instagram. Do you have a link to that post or more details on how does that manifests ? S20 Ultra I have stopped charging. Battery went down from 50% to %0 while I was looking at it. Won't charge. . If I reset the phone, it will come up and show 0% charge and will start charging very slowly charges up to 6% and won't charge further. But it only shows 6% - it won't hold the charge if the power charger is disconnected. Took to it to Samsung - they could not tell what's wrong. They would not replace replace the battery, said that replacing the charging port makes no diff offered me to replace the motherboard as a next step for $500 (12G/256G). Not worth it. I poke around the insides, looking for any kind of physical damage. I replaced the battery and took the motherboard out, examined it very closely with powerful magnifier helmet. Phone is crystal clean inside. No signs of any damage, no bunging, no oxidizing. Interesting.
Great bit of detective work and skill right there 👍👍👍👍👍👍👍
Just woke up, went on UA-cam, saw your video, excitedly clicked on it.
I always love something new
the rumors had me worried lol thanks for this!
Excellent material as usual. Now we need the schematics easily available.
Nice and informative 👍
Love your videos, thanks.
After changing from Samsung to apple, my favourite change is the lightening link charger. Mainly because, with no centre piece to snap off it just makes more sense. My s10+ had charging issues because I was not gentle with it.
Thank you
I share the same feeling Hugh, bring back the all metal build!
I've got exams next week but I needed to see this
The moment i saw you uploaded a video, i stopped everything to watch it, love your videos man!
Hi bud another great vid thanks for sharing, can you do a vid on changing the battery in a samsung galaxy note 5 pls thanks
thanks a lot for this video
Actually, if you remove the pcb with the cameras from the lcd and reinstall them you need to do alingment to the cameras, in order to work properly. Even if they are the same as before.
If you notice the 3 cameras are not fused together.
Did you interchange the parts between the different models of the s20? Because there is an exynos and snapdragon version of this phone. Please check it out maybe issues arrise there?
3:09 Oh i see, that's why for couple weeks it looked me useless because after preheating process, you always handled the heatgun.