Is Samsung locking down 3rd party repairs? Galaxy S20 Teardown and Repair Assessment

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  • Опубліковано 23 гру 2024

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  • @HughJeffreys
    @HughJeffreys  4 роки тому +523

    Whats a phone you would like to see me teardown and assess?

    • @Windo0ows
      @Windo0ows 4 роки тому +39

      Galaxy z flip

    • @karlspencer1493
      @karlspencer1493 4 роки тому +22

      One Plus 8T

    • @karlspencer1493
      @karlspencer1493 4 роки тому +17

      Samsung Galaxy A51 would be neat.

    • @darthraider450
      @darthraider450 4 роки тому +11

      Mi 10 Ultra, the version with the back outlining the internals.

    • @W4NKER
      @W4NKER 4 роки тому +5

      Any flipping or foldable phone

  • @abelt7236
    @abelt7236 4 роки тому +567

    Just got my S20+ today, happy to see that Samsung still supports 3rd party repairs like this. When you pay for a phone, you should be able to use it and repair it however you see fit.

    • @PhilipFullerton
      @PhilipFullerton 4 роки тому +16

      Ayee good choice. I have the same phone. The cameras are soo good 👍👍

    • @matt2m
      @matt2m 4 роки тому +7

      Now if they could do the same with software only reason I stay with Apple I can afford to just stay in warranty

    • @julian5857
      @julian5857 4 роки тому +23

      @@matt2m they extended software updates to 3 years which is already pretty good

    • @BobkelsoDK
      @BobkelsoDK 4 роки тому +8

      @@julian5857 isn't that only for the note 20 and note 20 ultra?

    • @tobysgamelab4422
      @tobysgamelab4422 4 роки тому +24

      I will NEVER buy anything iPhone 12 and up due to Apple killing 3rd party support, they are becoming worse and worse every day.

  • @GWagon63
    @GWagon63 4 роки тому +813

    Glad to see this cleared up and that these phones seem very repairable.

    • @Hamza_inayat
      @Hamza_inayat 4 роки тому +36

      Infact they made it more repairable by Modifying the Charging Port.

    • @Chrisp707-
      @Chrisp707- 4 роки тому +7

      @@mokujin4076 this is fact

    • @ShinkuGouki
      @ShinkuGouki 4 роки тому +10

      Samsung isn't stupid or greedy

    • @venge1894
      @venge1894 4 роки тому +17

      @@ShinkuGouki Samsung also has a hand in much more markets than Apple. Repairability is a pro of the Android platform (typically) and they stand to make more money by playing to this market since they already have a core audience for their products that appreciates the repairability.

    • @warrenlouw1610
      @warrenlouw1610 4 роки тому

      Twar

  • @CSGhostAnimation
    @CSGhostAnimation 4 роки тому +592

    If the charging port on any phone becomes unreplaceable, we riot. Charging ports take up so much physical abuse

    • @tibianus123
      @tibianus123 4 роки тому +8

      Mine is about to be replaced on Samsung Galaxy J7 works very hardly

    • @spyerfox8719
      @spyerfox8719 4 роки тому +125

      @@xabhax Anyone who doesn't have a wireless charger, or for any other handful of reasons...?

    • @secondaccount9930
      @secondaccount9930 4 роки тому +30

      @Matthew Kessler
      Me.

    • @nosrah9660
      @nosrah9660 4 роки тому +89

      @@xabhax you don’t represent the entire world, mate.

    • @Bearers_w
      @Bearers_w 4 роки тому +66

      You know that wireless charging is like... 30% slower?

  • @tokonomii
    @tokonomii 4 роки тому +285

    iPhone 12: Do it by Apple
    S20: Do it by yourself

    • @Executivebird
      @Executivebird 4 роки тому +6

      Basically

    • @Executivebird
      @Executivebird 4 роки тому +11

      No matter what tho iPhone and android will always be good to me it’s just what you decide to get that year/generation

    • @e39purist89
      @e39purist89 4 роки тому +9

      @@Executivebird That's not the point of this post or video.

    • @Executivebird
      @Executivebird 4 роки тому +11

      @@e39purist89 Then I’m not talking to you

    • @animantis
      @animantis 4 роки тому +5

      @@e39purist89 so what? May have been irrelevant but it doesn’t really matter

  • @Mr_Lesbian
    @Mr_Lesbian 4 роки тому +77

    I do love these kinds of videos, no one else seems to consider repairability! Thank you hugh!

    • @dungphamthuy5914
      @dungphamthuy5914 4 роки тому +8

      Samsung is miles ahead of apple at the moment. Just look at this flawless engineering. Very clean placement of the modules, no countless metal plates to guard cables. Very impressive.

    • @Mr_Lesbian
      @Mr_Lesbian 4 роки тому

      I should point out that while some other channels do definitely consider reparability to an extent I've never seen a channel that goes so in depth in testing the reparability, most seem to concentrate on specs, if they mention reparability at all.

  • @absolutely1337
    @absolutely1337 4 роки тому +502

    With screws the same length and head type it’s as thought the phone wasn’t engineered by psychopaths (Apple).

    • @e39purist89
      @e39purist89 4 роки тому +9

      Exactly.

    • @Chrispack93
      @Chrispack93 4 роки тому +18

      Not to defend Apple in any way because I absolutely hate that brand, but different types of screws are not necessarily linked to the design by the brand. Parts are manufactured and put together all over the world, and I dont think the different factories talk to each other about what screw size to choose. One factory uses a smaller one bc it fits better, and the next one might use bigger screws bc they are easier to take out and so on. So its possible that Apple didnt plan this mess, but I think they purposely didnt do anything against because they probably could have told each factory what screws to use.
      In the end, Apple mightnot have designed it that way, but they definetly didnt do anything to prevent it.

    • @darkknight8244
      @darkknight8244 4 роки тому +36

      And atleast the new Samsung's can be repaired by us samsung users or 3rd parties. Unlike apple

    • @OnlyCitrus
      @OnlyCitrus 4 роки тому +9

      @@Chrispack93 B R U H

    • @eivis13
      @eivis13 4 роки тому +9

      @@Chrispack93 not sure if it's done with phones but on some laptops i've seen a printout (on metal or plastic) what kind of screw should be there. If the screws get mixed up in the assembly process or are different length from the factory (beyond the tolerances that everyone uses) then that would prove that iphones aee all marketing and none quality.

  • @shawnrrv
    @shawnrrv 4 роки тому +178

    Hugh is the kind of guy to tear down a whole phone before removing the protective plastic

    • @kevinshah527
      @kevinshah527 4 роки тому

      Maybe he wants to sell them.

    • @nezunish-898
      @nezunish-898 4 роки тому +13

      @@kevinshah527 "Unused second hand Samsung S20 Brand new never open".

    • @rappermerch7785
      @rappermerch7785 4 роки тому +5

      @@nezunish-898 "unused virgin Samsung S20 only destroyed guts once open box"

  • @flamingkillermc2806
    @flamingkillermc2806 4 роки тому +174

    I have a *50 point English project* that is due, but this seemed more important.

    • @dantethunderstone2118
      @dantethunderstone2118 4 роки тому +13

      Same but mine is about planned obsolescence so I’ll calll this research

    • @01harshit
      @01harshit 4 роки тому +13

      I have a pending suicide attempt but this seemed more important.

    • @flamingkillermc2806
      @flamingkillermc2806 4 роки тому +12

      @@01harshit Not sure if you’re serious, but if you are it’s not worth it.

    • @jamesmonto9562
      @jamesmonto9562 4 роки тому +3

      This is more important. The idea of large companies forcing you to spend more money on them and lying about it with “recycling” is bad

    • @SirSean
      @SirSean 4 роки тому +9

      @@01harshit Please don't, suicide is never worth it.

  • @_Skim_Beeble
    @_Skim_Beeble 4 роки тому +614

    Well it looks like the "technician" may be an Apple fanboy, a liar or a very incompetent "technician".

    • @Alexander_l322
      @Alexander_l322 4 роки тому +94

      Probably all of the above!

    • @e39purist89
      @e39purist89 4 роки тому +75

      Answer: All of the above

    • @Alexander_l322
      @Alexander_l322 4 роки тому +11

      @@e39purist89 I said that already.

    • @neonoir__
      @neonoir__ 4 роки тому +50

      The fact that he didn't know about the temp sensor is worrying

    • @Brian-wp9er
      @Brian-wp9er 4 роки тому +41

      Just an incompetent technician. Not sure what an Apple fanboy would get out of making up this lie since they aren't Apple themselves.

  • @MercuryF12
    @MercuryF12 4 роки тому +115

    Apple: 2 screws different heads
    Samsung: 70 screws all same head

    • @BlindedVision
      @BlindedVision 4 роки тому +19

      Apple : locking down all 20 screws to stop third party repair
      Samsung : all 70 screws same, not locked, and buyable from anywhere

    • @CalculatedRiskAK
      @CalculatedRiskAK 4 роки тому +18

      Samsung: Using more screws to make components coming loose inside the phone from vibration much less likely.
      It's almost as if they engineered a phone to reduce the amount of e-waste it generates, unlike Apple.

    • @incisive1896
      @incisive1896 4 роки тому +3

      Lol saving the environment by not including charging brick

    • @HoangNguyen-ej4wb
      @HoangNguyen-ej4wb 4 роки тому +5

      @@incisive1896 not including a phone would save the environment more

    • @ajemajh
      @ajemajh 3 роки тому +5

      @@HoangNguyen-ej4wb dont give apple any idea

  • @shaq1582
    @shaq1582 4 роки тому +70

    Samsung is miles ahead of apple at the moment. Just look at this flawless engineering. Very clean placement of the modules, no countless metal plates to guard cables. Very impressive.

    • @nicko9799
      @nicko9799 4 роки тому +10

      Yeah no they aren't
      They put an inferior processor "exynos" in and sell it to certain other markets including Australia and the UK for the same price as the one with the better Snapdragon processor
      At least apple doesn't short-change certain markets with a shitty processor for a flagship price

    • @justsomepandawithinternet
      @justsomepandawithinternet 4 роки тому +35

      @@nicko9799
      Ooga booga me like change topic for no reason

    • @Random22
      @Random22 4 роки тому +19

      @@nicko9799 What the hell does Exynos processors have to do with repair?

    • @judie9853
      @judie9853 4 роки тому +5

      Not miles but decades

    • @Gusttox
      @Gusttox 4 роки тому +5

      @@Random22 Exynos isn't flawless engineering, which is why it's dragged here. I have an Exynos S10+ and I can confirm. Overheating, throttling, battery drain, stuttering etc.

  • @TheSpotify95
    @TheSpotify95 4 роки тому +50

    Nice review, good to see that the Galaxy S series isn't paired down in any way!
    Can you do the same assessment on the A51? The A51 seems to be a very good mid range phone and is very popular.

    • @bread3638
      @bread3638 4 роки тому +3

      Omg!! Hugh gave you a heart

    • @alexl9758
      @alexl9758 4 роки тому +3

      He should do the A71 as well

    • @Carterthielftw_
      @Carterthielftw_ 4 роки тому +2

      Im looking at the A series, its something very few people pay attention to but not everyone can spend $300+ on a phone.

    • @harrison00xXx
      @harrison00xXx 4 роки тому +1

      S20 Ultra is paired down!

    • @BNTNJA
      @BNTNJA 4 роки тому +1

      I think A51 has serialized the fingerprint scanner with the screen. The fingerprint scanner won't be working if you change the screen.

  • @SmallGadgetMan
    @SmallGadgetMan 4 роки тому +1

    @Hugh Jeffreys
    As a Samsung Care tech I can promise you and rest assure you heating the back glass on your heat plate and reapplying the back glass and pressing the device will seal the device water tight. As there are times rework kits are not available this method has been used in multiple shops. Your backglass adhesive still looked completely intact.

  • @Photo0021
    @Photo0021 4 роки тому +29

    I had my S20+'s display replaced back in June, due to dropping it while riding my my bike. I'm glad the repair went well, but I expected that when I paid $250 for the repair.

    • @itechtalk03
      @itechtalk03 4 роки тому +11

      Almost triple that price to replace the 12 pro max

    • @anti4107
      @anti4107 4 роки тому +5

      @@itechtalk03 am sorry but who asked

    • @aee_2137
      @aee_2137 4 роки тому +16

      @@anti4107 am sorry but why are you reading that if no one asked?

    • @dragonnf5255
      @dragonnf5255 4 роки тому +6

      @@itechtalk03 yeah .
      let's talk about the back panel then in that case...

    • @anti4107
      @anti4107 4 роки тому

      @@aee_2137 idk

  • @henryatkinson1479
    @henryatkinson1479 4 роки тому +119

    Really glad to see Samsung hasnt followed Apple's path of errors.

    • @addedpole
      @addedpole 4 роки тому +7

      Let's hope the s21 promises that

    • @henryatkinson1479
      @henryatkinson1479 4 роки тому +6

      @@addedpole Yeah, I was going to buy an S10 as it has a headphone jack over an S20, but after seeing both of his teardowns on those phones, I'm torn. The S10 does a lot worse in reparability.

    • @henryatkinson1479
      @henryatkinson1479 4 роки тому +7

      @User Things wear out. My S8 has never been dropped, but its a 4 year old phone that gets used every single day. I had to replace the battery. If I'd had a similar era iPhone I'd have been shafted.

    • @harrison00xXx
      @harrison00xXx 4 роки тому

      but they did with the S20 Ultra, same problems as with iPhone 12....

    • @henryatkinson1479
      @henryatkinson1479 4 роки тому +8

      @@harrison00xXx Yeah the only source I'm seeing for that is the same guy the this vide just debunked. I'm calling BS on that claim given what this vid shows.

  • @darthraider450
    @darthraider450 4 роки тому +46

    Who needs Zack when we have this Aussie wallaby doing unboxings and proper teardowns.

    • @shaheerburney398
      @shaheerburney398 4 роки тому +10

      We still need him for the scratch and bend test

    • @darthraider450
      @darthraider450 4 роки тому +4

      @@shaheerburney398 no we don’t, Zack is not the be all and end all of teardowns, and this is what I don’t understand about the UA-cam mobile phone community. It’s just a teardown which any of these big UA-camrs can do from Hugh and ifixit, to MKBHD, Arun of MrWhoseTheBoss, EAP, TechNick, even Unbox Therapy and Linus Tech Tips could do it and cannibalise Zack’s channel and views.
      Most of them have the kits and ability to get Mohs picks easily, most of them post videos of and clearly obtain new phones far earlier than Zack does, why haven’t I seen any of them do it?

    • @Bee-df8vx
      @Bee-df8vx 4 роки тому +6

      @@darthraider450 some people just have preferences dude damn Chile

    • @shaheerburney398
      @shaheerburney398 4 роки тому +3

      @@darthraider450 Still love Zack you can’t change my opinion

    • @darthraider450
      @darthraider450 4 роки тому +2

      @@shaheerburney398 ok, but that’s not the point I was making. I’m not belittling the content, but just presenting an observation that from what I’ve seen for the past few years on UA-cam, Zack has this teardown video market all to himself and I’m surprised that nobody else has tried to do the same thing.
      Usually on UA-cam when there’s a genre of video that has the potential to gain millions of views and ad revenue, plenty of channels try to replicate said genres to get traffic and ad revenue to their own channels.

  • @chiragmehta8212
    @chiragmehta8212 4 роки тому

    I have no technical abilities. But I admire your skills and generosity in sharing your work.

  • @bubhub10
    @bubhub10 4 роки тому +7

    Funny how I just bought one of these... and now you post this!

  • @mrosatticwhereoldbecomesne9374
    @mrosatticwhereoldbecomesne9374 4 роки тому +2

    I think that what is the most important conclusion of this video is the fact that in this day and age the second biggest phone's manufacturer makes them repairable. This gives hope for the 'Right to repair' movement as it shows that it simply can be done. Well done Hugh and well done Samsung.

  • @TapticDigital
    @TapticDigital 4 роки тому +13

    Awesome find! Glad it isn't serialized as I initially thought. I've taken the video down as I obviously didn't test far enough. From what I've looked into, it appears to be an issue with EU phone parts and US phones. Definitely wasn't a connection issue, I've been doing this for enough time to check those first.

  • @mrmaskgaming3906
    @mrmaskgaming3906 4 роки тому

    If you reheat the backplate for about 5-8 minutes on the heatpad on 80 Degrees. then put some pressure on the phone, you dont need to add the new adhesive due to the old are heated the first time they get added in factory. it will help to make it stuck forever. you can wrap the phone in somehting soft so it would not get damaged and then put something heavier on it to help even out the pressure. hope this helps. :)

  • @munenex
    @munenex 4 роки тому +31

    Hugh Jeffreys: apple fan boys myth buster!

  • @darezi
    @darezi 4 роки тому +1

    One great tip for easily separating the glue while you are prying it with a pick is to put a drop or two of isopropyl alcohol on the part of a pick that is at the entrance of the phone and the alcohol will dissolve the glue almost instantly. Just don't pry it too hard or too quickly so that the LCD or the back cover doesn't crack.

  • @prakharb5
    @prakharb5 4 роки тому +55

    After "some" issues with a certain Samsung.
    *shows the Note 7*

    • @enigmablazemain1
      @enigmablazemain1 4 роки тому

      Lmao 😂😂😂😂😂😂

    • @dawn5227
      @dawn5227 4 роки тому

      🔥🔥🔥

    • @khalilaputrirahmawati2276
      @khalilaputrirahmawati2276 4 роки тому +1

      On fire🔥🔥🔥😂

    • @8834
      @8834 4 роки тому +3

      Some of Samsung’s devices might be better than apple.
      But the note 7 explosive battery is worst than the iPhone 6 bendgate issue

    • @HoangNguyen-ej4wb
      @HoangNguyen-ej4wb 4 роки тому +1

      @@8834 what do you mean? A Note 7 was a really easy to carry bomb which no one suspected on a plane. Way better than a phone which can be bent easily.

  • @verpejas
    @verpejas 2 роки тому

    Something important to mention is that Samsung phones since at least the S6 record battery usage data on the motherboard - the ASOC and Charge cycle data. It does not get reset when replacing the battery, and only autorised samsung repair centers can do such a procedure. They replace the battery and reset the "Discharge counter" as well as the ASOC value (they reset it to 100 so i assume it's the battery wear indicator). Not doing the reset can result in the replacement battery (even an original one) to behave either a bit worse or just as bad as the old battery. I learned this the hard way with my phone.
    Now there is a possibility of modifying these values if you have root acces, but with samsungs that means tripping knox warranty bit - essentially loosing some functionality like secure folder etc. Samsung uses either their GSPN network tool or the "Galaxy Must" tool to recalibrate the phones. Using the must tool you can recalibrate the battery, fingerprint sensor, hall sensor, light sensor, proximity sensor, grip sensor etc. Unfortunately the program is near impossible to find, and even if you can fing it, it requires connection to samsungs network, along with logins, which are simply impossible to get.

  • @D_A86
    @D_A86 4 роки тому +101

    To those who brought this over the iPhone, cherish the headphones and charge like never before 😂😂😂

    • @Executivebird
      @Executivebird 4 роки тому +21

      Lmao true the Samsung has twice the ram but iPhone beat it in speed test by a longshot but both are really good just up to what your ready to gain and lose

    • @TheBusFoamer
      @TheBusFoamer 4 роки тому +14

      Executivebird yeah I like the iPhone because of the speed and optimization but Samsung is not bad either it’s just my preference

    • @robertpolkamp
      @robertpolkamp 4 роки тому +10

      With nearly 3500 hours of on screen and 400 charging cycles the S20+ is my best phone to date. There is no discernable battery loss or screen dimming.

    • @TheBusFoamer
      @TheBusFoamer 4 роки тому +6

      Robert Polkamp I’ve had my iPhone for 2 years and I’ve put heavy use and haven’t replaced a thing

    • @tanmaydeshpande
      @tanmaydeshpande 4 роки тому +9

      @@TheBusFoamer It's not just about you. Many people may drop their iPhones and break a component. Apple charging 300 usd for a screen replacement is NOT OK in any way whatsover

  • @loudloud111
    @loudloud111 4 роки тому

    "A" series from 2019/2020 has a lot pf electronics problem, pcbs are somehow soft and it is really easy to tear any connector, camera, main boars, sub board. A40 and A50 are known for this. So, people who do repair "a" series can assume it is related to serialisation of parts and pairing with board, but actually is caused by bad quality of boards...
    Also, I would recommend to put back that back glass, with same adhesive, put it on heater for few minutes (80 degrees Celsius), put some pressure on it until it cools down and good as new!
    Keep it up

  • @flippercomet5002
    @flippercomet5002 4 роки тому +3

    This is coming from an Apple fan boy, I love how Samsung’s phones are built on the inside because their fun to work on

  • @RandomTeq
    @RandomTeq 4 роки тому +1

    Hugh, glad to see you start working on new devices, it's nice bonus.
    Personally I prefer seeing wrecked devices being turned new or functional.

  • @spicyfergy5604
    @spicyfergy5604 4 роки тому +23

    What are your opinions on the durability of the pixel 5?

  • @mihrobert11
    @mihrobert11 4 роки тому

    When I replaced the battery on my old S9, I didn't connect the wireless charging and it was actually charging (through cable of course). This may have been just on my device, however, I strongly recommend plugging the wireless charging back in as it may not charge properly or may damage the device

  • @interestingengineering291
    @interestingengineering291 4 роки тому +6

    I’m so glad 😃 I want to get a Samsung for my next phone my upgrade from my current apple is definitely not going to be another Apple.

  • @christophertibbitts5636
    @christophertibbitts5636 4 роки тому

    Years ago I switched from Apple to Samsung. This video makes me even more glad I did. I currently own the Galaxy Note 20 and absolutely love it. It has hardware that Apple cannot match.

  • @The177Hunter
    @The177Hunter 4 роки тому +5

    Was literally just watching the iPhone 12 video. Nice

  • @seberous
    @seberous 4 роки тому +1

    Keep these coming, Hugh. Very useful for small scale repair techs like myself. Cheers!

  • @TAZTHEPOSTMAN
    @TAZTHEPOSTMAN 4 роки тому +11

    The Technician needs to see this video..Hugh just blew him out the water.

    • @jamessavent3636
      @jamessavent3636 4 роки тому +1

      Think the guy changed his Instagram handle

  • @method2madness1
    @method2madness1 3 роки тому

    After changing from Samsung to apple, my favourite change is the lightening link charger. Mainly because, with no centre piece to snap off it just makes more sense. My s10+ had charging issues because I was not gentle with it.

  • @kztech1319
    @kztech1319 4 роки тому +3

    Maybe one more thing you need to keep in mind when swapping these things: Often some of the most random components between a Snapdragon SoC Samsung and an Exynos SoC Samsung can be different! So be careful about the differences there.
    Samsung is also known to use 2 different manufacturers for the camera modules for some models of their device - mixing those up will result in a Camera failed message!
    For some models though, replacing the fingerprint sensor might require a factory reset due to software glitch.

  • @lili_glitch_lili2389
    @lili_glitch_lili2389 4 роки тому

    This channel keeps on getting better and better

  • @trap3rb287
    @trap3rb287 4 роки тому +7

    At least we got a "free" charger with a "free" airphones with the s20

    • @randomhuman3596
      @randomhuman3596 4 роки тому

      Unfortunately, now that Apple is doing it so will other companies. Sucks man.

  • @israelizik8001
    @israelizik8001 4 роки тому

    great to see that you found the issues and the real causes of the phone in the instagram video

  • @benjaminhackley3950
    @benjaminhackley3950 4 роки тому +3

    This makes me like Samsung so much more!

  • @kellybessette
    @kellybessette 4 роки тому

    recently replaced the battery on my Galaxy S7 myself, removing the back cover separated the black crinkly stuff from the glass, now I have a clear back cover!

  • @kaidroid479
    @kaidroid479 4 роки тому +3

    Snapdragon vs exyons will the part work?..With Different models number?..snapdragon part to exyons.

  • @krisd1000
    @krisd1000 4 роки тому +1

    Wait. My s7 does have a lockdown. with a US camera connected to an international motherboard now to says camera failed unless i use the US Motherboard
    I converted my G935A into a G935F By swapping the motherboard

  • @aperson9375
    @aperson9375 4 роки тому +13

    Plastic: you will get to know my price when your glass back panel breaks.
    Metal: Hell yeah.

  • @topdog19945
    @topdog19945 4 роки тому

    A heads up to DIY-ers, new, or even experienced techs. Make sure you order proper variants of replacement parts. Samsung is notorious for having a few variants in their parts depending on model and if you don’t use the corresponding parts, it can cause issues. Thus far I’ve seen it in the charge ports and cameras, or even the screens in some of the older models

  • @MoZoneMo
    @MoZoneMo 4 роки тому +4

    What do you think of France’s new repairability score scheme

  • @colin8653
    @colin8653 4 роки тому

    Just goes to show samsung has way more respect for its customers in regards to repairs good video Hugh it just proves
    how much of a difference it is to a company that thinks about its customers

  • @williamstockman9867
    @williamstockman9867 4 роки тому +6

    Just wondering what adhesive would recommend

    • @williamstockman9867
      @williamstockman9867 4 роки тому

      @Sam Howarth most of the adhesive templates are useless but was wondering about the b7000

    • @therealdaniboi
      @therealdaniboi 4 роки тому

      You can either use T7000 or B7000 if precut adhesives aren't available. Used it on my old S7 edge.

    • @williamstockman9867
      @williamstockman9867 4 роки тому +1

      @@therealdaniboi thanks think ill try it i only fix them as hobbies it gives me something to do

    • @williamstockman9867
      @williamstockman9867 4 роки тому

      As for your samsung repair video that tiny bit falls out of the sim release lol

  • @MrFantastic
    @MrFantastic 4 роки тому +2

    Thanks for debunking the rumors. You're great!

    • @harrison00xXx
      @harrison00xXx 4 роки тому

      these are no rumors, he should have tested the S20 Ultra which is in fact "serialized" (what a stupid name btw....)

  • @a_watch_enthusiast2149
    @a_watch_enthusiast2149 4 роки тому +9

    The amount of times iv had to fix someone's phone because they have taken it to a repair shop and them not knowing what there doing is shocking.

  • @simonjohnhinton1938
    @simonjohnhinton1938 4 роки тому

    I've got one of those hotplates and i am about to change the battery on an old note 8. you can save yourself a small fortune doing it yourself.

  • @noidle22
    @noidle22 4 роки тому +4

    That guys instagram and socials are now impossible to find. Isn't that unusual.

  • @runforitman
    @runforitman 4 роки тому

    I dont think you should say soldered in boards aren't replaceable
    soldering may take practice
    but it isnt prohibitively hard
    its only if the device refuses to accept new boards

  • @Kayshots
    @Kayshots 4 роки тому +9

    “So JerryRigEverything didn’t do this. So i will”

  • @darthraider450
    @darthraider450 4 роки тому +3

    That moment when you are so early, the closed captions are not available.

  • @randomthingch1970
    @randomthingch1970 4 роки тому +2

    so i managed to lost my front camera on Samsung S3 mini idk how, and when i try to launch camera and switch to the front camera, the app literally say "Camera Not Attached"

  • @ShinkuGouki
    @ShinkuGouki 4 роки тому +15

    Apple:
    "SeCuRiTy"

  • @corey7219
    @corey7219 4 роки тому +4

    I'm watching on my Galaxy S20 FE. This has given me great confidence that I can repair anything in my device once that part stops working

  • @DavidScheiber
    @DavidScheiber 4 роки тому

    Not only is it repairable, it even comes with a charger!
    (although there have been talks of newer galaxys not including one but I hope Samsung changes there mind on that)

  • @Terminal_Apotos
    @Terminal_Apotos 4 роки тому +4

    #RightToRepair!

    • @PS-ub8st
      @PS-ub8st 4 роки тому

      Bruh, Iphone is easy to repair

    • @Terminal_Apotos
      @Terminal_Apotos 4 роки тому

      @@PS-ub8st not anymore

    • @tbd5330
      @tbd5330 4 роки тому

      @@PS-ub8st is this sarcasm?😅

  • @sunnysideup3729
    @sunnysideup3729 4 роки тому

    I am a samsung user and I do experience that camera thingy. That is because an app may have been using the camera and the user did not fully close the app and the phone is still running the app with the camera open. That's somewhat a glitch or something but that's easy to fix, I guess.

  • @MirceaD28
    @MirceaD28 4 роки тому +5

    Having the same screws, the company reduces manufacturing time, and costs.

  • @dimitrisp.4397
    @dimitrisp.4397 3 роки тому

    Actually, if you remove the pcb with the cameras from the lcd and reinstall them you need to do alingment to the cameras, in order to work properly. Even if they are the same as before.
    If you notice the 3 cameras are not fused together.

  • @epicgamerman9136
    @epicgamerman9136 4 роки тому +17

    No one:
    Absolutely no one:
    Hugh: *lets jerryrig the s20*

    • @onichaan
      @onichaan 4 роки тому

      But he didn’t say scratches at level 6 with deeper grooves at level 7

  • @pam_anderson484
    @pam_anderson484 4 роки тому

    Every electronic fixing video is a Hugh Jeffreys video

  • @e39purist89
    @e39purist89 4 роки тому +11

    Looks like another liar has been caught. I've never understood why you'd lie when countering evidence is available to the masses on a store shelf.

    • @Brian-wp9er
      @Brian-wp9er 4 роки тому +2

      The technician didn't lie. He's just bad at his job. Hugh Jeffreys explained how at the end of the video.

    • @nicko9799
      @nicko9799 4 роки тому +3

      Actually In a comment above the guy mentioned it was because there was a difference between US and EU parts which makes sense since samsung puts shitty exynos processor in EU markets and snapdragon processor in US market

    • @e39purist89
      @e39purist89 4 роки тому +3

      @@nicko9799 Except that that isn't why. Serialized parts and region do often link together. I don't remember the exact reason why every OEM keeps different serial codes for different places, but it doesn't have to do with they horrid 990.

    • @clickbaitpro
      @clickbaitpro 4 роки тому +7

      @@nicko9799 But it's not Samsung's problem if you replace your Snapdragon with shtty Exynos or vice versa. It's like putting incompatible processor on your motherboard then complaining when your system fail to post.

  • @moisha0024
    @moisha0024 2 роки тому +1

    Great video. Thanks for doing this. You've mentioned the non-charging issue mentioned by someone on Instagram. Do you have a link to that post or more details on how does that manifests ? S20 Ultra I have stopped charging. Battery went down from 50% to %0 while I was looking at it. Won't charge. . If I reset the phone, it will come up and show 0% charge and will start charging very slowly charges up to 6% and won't charge further. But it only shows 6% - it won't hold the charge if the power charger is disconnected. Took to it to Samsung - they could not tell what's wrong. They would not replace replace the battery, said that replacing the charging port makes no diff offered me to replace the motherboard as a next step for $500 (12G/256G). Not worth it. I poke around the insides, looking for any kind of physical damage. I replaced the battery and took the motherboard out, examined it very closely with powerful magnifier helmet. Phone is crystal clean inside. No signs of any damage, no bunging, no oxidizing. Interesting.

  • @fullmetal6519
    @fullmetal6519 4 роки тому +6

    What a joke of a technician that guy is on Instagram lol

  • @silver_splinter3633
    @silver_splinter3633 Рік тому +1

    I miss getting chargers and earphones with my new device.

  • @Droningonuk
    @Droningonuk 4 роки тому +5

    When samsung lock components I will start buying another brand

  • @therealdaniboi
    @therealdaniboi 4 роки тому

    You can encounter problems when swapping out charging boards across same but different variations of Samsung phones. These sub-boards aren't interchangeable between Snapdragon and Exynos motherboards. You would know if a wrong sub-board is installed when the phone loses its IMEI or it will throw out an "Unknown Baseband" on the About Phone screen.

  • @WalterMan
    @WalterMan 4 роки тому +4

    Apple be like:
    Is Samsung paying this person 😂

  • @Fhardlie_Rahman
    @Fhardlie_Rahman 4 роки тому

    Smooth as always mate.. love from Malaysia 🇲🇾

  • @ziplepingouin1186
    @ziplepingouin1186 4 роки тому +1

    Yep, you're the real investigative smartphone debunker we needed...!

  • @VergilNamodoX3
    @VergilNamodoX3 4 роки тому

    Not that you're likely to short anything in the loudspeaker, but I always try to disconnect the battery before removing anything.
    I did hear a rumor that the fingerprint scanner won't work with an aftermarket screen. This might be a little harder to test unless you're willing to source a screen for testing.

  • @TechTalkwithTony
    @TechTalkwithTony 4 роки тому

    So just to clear up and let everyone know. The cameras are swappable ONLY if you have the correct versions. There are US and International versions, and some Part Companies don't always correctly get told what cameras or parts they have, or they incorrectly list this to try and get stuff to the market first. You CANNOT swap a US front cam and an International front camera. You will get the error message. Also, as far as charge ports go, they are specific as well to which versions of the device you have.
    The biggest thing the repair community is facing right now is with the normal Verizon S20. Those are 5G UWB (Ultra Wide Band), and currently you either have to replace just the OLED which is a pain or hopefully get a dead phone and swap the boards as nobody seems to have the UWB version available.
    Hopefully this cleared up some confusion.

  • @Lucasbird47
    @Lucasbird47 4 роки тому +1

    The a10 back cover is held on with clips and can be easily removed.

  • @dekoghost3724
    @dekoghost3724 2 роки тому +1

    do u know of any glass screen protectors for the new phones with the adhesive / gell /glue that is the entire screen and not just the edges and fingerprint scanner
    sorry if im confusing

  • @ilyasnamozov2914
    @ilyasnamozov2914 4 роки тому

    WOW, thank you so much for this video. you made it just in a right moment. I am doing a DIY repair of my S20 Ultra. USB, LCD and Audio modules died after fall, so it was very useful to know that i can order them and repair the phone by myself!

  • @tromick
    @tromick 4 роки тому

    3:09 Oh i see, that's why for couple weeks it looked me useless because after preheating process, you always handled the heatgun.

  • @dhyanais
    @dhyanais 4 роки тому +1

    Yeah the good old plastic back phones. Loved them.

  • @unbroken_lynx8900
    @unbroken_lynx8900 2 роки тому

    the A series is a hassle to repair even if you go through Samsung themselves. tried to get my brother's phone repaired and Samsung and Verizon's "approved" repairers insisted it was an international phone (it was sold as US model...) and that they would not repair it despite having the parts. we ended up hunting down some executive office emails and they were much more concerned about it. they ended up taking my brother's phone, confirming it was international and then replaced the internals with US components whole keeping his data.
    this process took 8 months. my brother did not have a phone for 8 months.

  • @Kvin1871
    @Kvin1871 4 роки тому

    I'm excited to see your assessment of the Samsung A-series phones (I have a A30 myself). Thank you and subscribed!

  • @unekuejiga9817
    @unekuejiga9817 4 роки тому +1

    Thumbs up Samsung! My favourite phone for ever!!!!!

  • @rcky844
    @rcky844 4 роки тому +1

    Just woke up, went on UA-cam, saw your video, excitedly clicked on it.

  • @robbycool8336
    @robbycool8336 4 роки тому

    The camera failing from twitter is surprisingly common. My s20's camera fails all the time and I cannot figure out why. It's been that way since I've got the phone

  • @arnipinill6753
    @arnipinill6753 4 роки тому

    Hugh Getting fancy with these unboxings

  • @SeptienPatterson
    @SeptienPatterson 4 роки тому

    If Andy Rubin had made the parts of the Essential PH-1 more modular like the S20 and other phones; it would make Mobile repair less of a hassle. Great video, Hugh 👌🏾

  • @Jurgh909
    @Jurgh909 4 роки тому

    Excellent material as usual. Now we need the schematics easily available.

  • @CatmanPiano
    @CatmanPiano 2 роки тому

    You've gotta love Vietnam so much that you buy smartphones from them.
    And something that I like about Samsung: They support 3rd party repairs like this. When you pay for a phone, you should be able to use it and repair it however you see fit.

  • @johnnyhellfire6
    @johnnyhellfire6 4 роки тому +1

    I'm really glad I switched over to Samsung!!!

  • @semo5515
    @semo5515 4 роки тому

    Honestly if you ever been inside of sonys phone the charger area are kinda similar tow cables and plastic and a circut board under the plastic pretty similar honestly

  • @JpZMerida
    @JpZMerida 4 роки тому

    Best new series.. please more of this

  • @xdct.4790
    @xdct.4790 4 роки тому +2

    4:32 samsung s10 4g?

  • @kbhasi
    @kbhasi 4 роки тому

    1:45 I'm beginning to wonder if you had updated both of them.

  • @johnDingoFoxVelocity
    @johnDingoFoxVelocity 4 роки тому

    can i ask a question would a differrent region phone maybe cause the lock down issue??? some countries do have strict security for repaired devices just curious ??

  • @dhrupadoza2497
    @dhrupadoza2497 4 роки тому +2

    There might be compatibility issues between the exynos and snapdragon versions though
    But in any case this phone seems to be decent repairability wise

    • @ArieLendraPutra
      @ArieLendraPutra 4 роки тому

      its a two difference model number though... not a same phone per se